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Page 1 Specification for Quality Assurance Requirements for Product and Service Printed 03/05/09

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Petroleum Development Oman L.L.C.

Specification for Quality Assurance
Requirements for Product and Service


User Note:
The requirements of this document are mandatory. Non-compliance shall only be
authorised by the Document Owner or his Delegate through STEP-OUT approval.
A controlled copy of the current version of this document is on PDO's EDMS. Before
making reference to this document, it is the user's responsibility to ensure that any hard
copy, or electronic copy, is current. For assistance, contact the Document Custodian or
the Document Controller.
Users are encouraged to participate in the ongoing improvement of this document by providing
constructive feedback.
RESTRICTED Document ID: SP-1171
May-09 Filing Key: Business Control

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i Document Authorisation


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ii Revision History
The following table lists the four most recent revisions to this document. Details of all revisions prior to these are
held on file by the issuing department.

Version No. Date Author Checked Scope / Remarks
Version 1.0 24/04/2000 OTT/151 OTT/15 Revision and re-formatting of ERD 84-
02 (September 1995 issue).
Version 2.0 17/12/2007 UEC/111 UEC/11 Revised following Shell Philosophy



iii Related Business Processes
Code Business Process (EPBM 4.0)




iv Related Corporate Management Frame Work (CMF) Documents
The related CMF Documents can be retrieved from the Corporate Business Control Documentation Register TAXI.
Doc. ID Document Title
CP-117 Project Engineering Code of Practice
SP-1122 Specification for Project Quality Plan
DEP 82.00.10.10 Project Quality Assurance
DEP 91.00.00.10 Sector-specific quality management systems - requirements for product
and service supply organizations (Endorsement of ISO/TS 29001)


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Contents
Part 1
1. Introduction 6
1.1 Purpose.. 6
1.2 Changes to the Specification. 6
1.3 Specification Owner's Responsibility... 6
1.4 Effective Period 6
1.5 Review and Improvement. 6
2. Specification Requirements. 7
2.1 Scope .. 7
2.2 Quality Management System 7

Part 2 Additional requirements to ISO/TS 29001
Amendments/Supplements to ISO/TS 29001 8
4.1.1 Quality Management during the Contract Execution 8
4.2.2.2 Contract Quality Plan 8
4.2.2.3 Inspection and Test Plans. 8
4.2.3.3 Contract Documentation . 8
5.5.1.1 Company's Inspector Roles & Responsibilities 9
5.6.4 Contract Quality Management Review 10
6.2.1 General 10
6.2.2.2 Competency of Verification Personnel 10
6.2.2.3 Quality Verification Personnel .. 10
Corporate Quality Assurance Manager .. 11
Welding Enigineer.. 11
NDT Engineer. 12
QA/QC Engineer . 12
Quality Control Inspector 13
QC Inspectors - Civil and Structural 13
QC Inspector - Instrumentation 14
QC Inspector - Electrical. 14
7.3.8 Approval of Design Deliverables .. 14
7.4.1.2 Criteria for Vendor Selection, Evaluation and Re-evaluation .. 15
7.4.3.1 Verification of Purchased Product . 15
7.5.1.2 Process Controls. 16
7.5.1.3 Contract Monthly Reports.. 16
7.5.3.1 Identification and Traceability 17
7.5.5.2 Periodic Assessment of Stock 17
7.6.1 Control of Monitoring and Measuring Devices. 17
8.2.2.1 Internal Audit . 17
8.2.2.2 Submission of Action Plans. 18
8.3.2 Release or acceptance of Non-conforming Product under concession .. 18
8.4.1 Analysis of Data .. 18
8.5.2.2 Corrective Action response times .. . 19
8.5.3.1 Preventive Action .... 19

Appendix A - Glossary of Definitions, Terms and Abbreviations .. 20
Appendix B References.. 22
Appendix C - Contract Quality Plan Guidelines .. 23
Contract Quality Plan Index (Typical Example) 24
Appendix D - Quality Control Plan (Inspection and Test Plan) - Typical Format.. 25

User Comment Form.. 26



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PART 1: 1 Introduction
1.1 Purpose
This specification revises SP 1171, version 1.0, April 2000. The purpose of this Specification is to
specify the Company's minimum requirements for Quality Management Systems in all Contracts and
Purchase Orders with their nominated Suppliers. This specification is intended to set Company Quality
Assurance Standards during design, procurement, construction and maintenance phases of facilities
1.2 Changes to the Specification
This specification shall not be changed without approval from the Custodian, the Materials and Corrosion
Functional Discipline Head (CFDH), UER (UEC/1), who owns this specification. Any user of this
specification, who encounters an inaccuracy or ambiguity, is requested to notify UEC/11, using the User
Comment Form provided at the end of this specification and send the copy with comments and personal
details to DCS.
1.3 Specification Owner's Responsibility
The owner of this specification, UEC/1, as CFDH Materials and Corrosion, is responsible for authorising
all proposed deviations or amendments to the specification and for the instigation of periodic reviews and
updates in accordance with Clauses 1.2 and 1.5.
1.4 Effective period
The requirements of this specification shall remain in force indefinitely unless superseded by an
authorised revision.
1.5 Review and Improvement
This specification will be reviewed and updated once every three years. The review authority will be
UER (UEC/1, CFDH Materials and Corrosion). Any revision and updates before three years period, is at
the discretion of the reviewing authority, UER (UEC/1).



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2. Specification Requirements
2.1 Scope
This specification specifies the Company's minimum requirements for Quality Management System in all
Contracts and Purchase Orders with the Suppliers This specification is based on International Technical
specification ISO/TS 29001 Petroleum, petrochemical and natural gas industries Sector-specific
quality management systems --- Requirements for product and service supply organizations which is
adopted by the Company with additional requirements as specified in this document.
This Specification is not applicable to ex-stock items.
The body of this specification is the Quality Management System Specification and forms part of the
Contract or Purchase Order. Definitions, terms and abbreviations used are defined in Appendix A and
referenced standards are listed in Appendix B.
Appendix C, Contract Quality Plan Guidelines, offers Suppliers guidelines on the contents and
development of a Contract Quality Plan that will meet the requirements of this specification.
Appendix D, Inspection and Test Plan (ITP) Guidelines, offers Suppliers guidelines on the contents and
development of a Quality Control Plan that will meet the requirements of this specification.
2.2 Quality Management System
The Supplier (Consultant, Contractor, Manufacturer and Vendor) shall implement and use Quality
Management System that complies with ISO/TS 29001, and additional requirements of this specification.
ISO/TS 29001: Petroleum petrochemical and natural gas industries Sector specific quality
management systems --- Requirements for product and services supply organizations
Suppliers shall attain Third Party Registration of their Quality Management System. Certification to ISO
9001 is acceptable. The registration shall be from an Accredited Certifying Body (for example, BSI, BV,
DNV, and LRQA etc), who are themselves accredited by a National Accreditation Authority to assess
Quality Management Systems.
Where Suppliers are not yet certified to ISO 9001, they shall demonstrate that they have a Quality
Management System that complies with ISO/TS 29001 until they are certified as above.
If any part of the Contract is Sub-Contracted, the Supplier shall ensure that the Sub-Contractor maintains
a Quality Management System that meets the requirements of this specification for the sub-contracted
work. The Supplier shall remain ultimately responsible for the quality of the Sub-Contractor's work.

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PART 2 - Additional requirements to ISO/TS 29001 are given below:
Amendments/Supplements to ISO/TS 29001
Add the following clauses
4.1.1 Quality Management during the Contract Execution
For Contract Activities (Oman):
Quality management System as described in the CQP shall be implemented for EPC projects, Engineering Service
Contracts like EMC, ODC etc, and no work shall start unless the Company approves CQP. ITPs and verification
personnel appropriate to work being executed shall be approved by the Company. This shall also apply to sub-
contractor activities.

For Packaged Products ( e.g. skids mounted manifolds, pressure vessels, cyclones, heat exchangers, surface &
sub-surface equipment of ESP Systems and Bulk Products like line pipe, fittings, flanges, valves)
Fabrication activities may start at supplier or sub-contractor workshops that are certified to ISO 9001 for the given
scope of work and shall implement quality management system on all activities related to the contract to ensure all
technical requirements as specified in the company technical specifications are met.

Add the following clause:
4.2.2.2 Contract Quality Plan
The requirements specified in Appendix C shall be fulfilled. The Supplier shall have a nominated Management
Representative (MR), who shall have defined responsibility for the Corporate Quality System, in accordance with
Clause 5.5.2 of ISO/TS 29001. The roles and applicable responsibilities of the MR shall be stated in the CQP.
Note: Guidance is given in ISO 10005: 2005 Quality Management Systems- Guidelines for quality plans may be
used instead of requirements given in Appendix C.
Add the following clause:
4.2.2.3 Inspection and Test Plans
For Package and bulk products, ITPs shall be approved by the Company. The requirements specified in Appendix D
shall be fulfilled.
The Company has the right to identify in the ITP the review, surveillance, witness and hold points.
Add the following clause:
4.2.3.3 Contract Documentation
All documentation related to the Quality Management System shall be available at the location where work is being
carried out.
The Supplier shall maintain the latest revision of the relevant Contract Documents, Drawings, Contract Technical
Specifications , International Standards , CQP, ITPs, Procedures and Work Instructions, etc. at the location where
work is being carried out.

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The following documents shall be approved by the Company authorities as stated below:
Table-1
Sl No: Document Description Approval Authority
1 CQP, ITPs & NDT Procedures QA TA-2
2 CVs of NDT Engineer, Welding Engineer, QA Engineer
and QA Manager
UEC/11 Section QA TA-2
3 CVs of other Quality Verification personnel QA TA-2
4 WPS/PQRs & Welding related procedures Welding TA-2
5 Method statements (Site related) & Procedures Relevant discipline TA-2
6 Engineering Drawings & Deliverables As per SP-1122
7 Non-standard MESCs Static equipment CFDH
8 Deviations from Contract technical specifications Relevant CFDH
9 Material selection reports Material TA 2
10 Design Basis As per SP-1122
11 Project material specifications Material TA 2
12 Deviation from Company approved Manufacturers,
Suppliers, Stockists & Vendors
Relevant Product Group Service
Codes Custodian (PGSC list)

Add the following clause:
5.5.1.1 Companys Inspector Roles & Responsibilities.
Inspector (QA/QC Inspector & TPI) roles and responsibilities shall be as follows but not limited to:
Verify the product conformance to contractual requirements at various stages of the
fabrication/manufacturing as stated in Company approved ITP and applicable technical specifications.
Review quality documentation to verify product conformance to contractual requirements.
Carry out surveillance inspections to verify processes and procedures compliance.
Issue Release Note of Product/ Sign test packs (QA/QC dossier).
The role of the companys Inspector/TPI shall be limited to surveillance role, unless stated otherwise in the
Company approved ITP.
To monitor manufacturers/contractors activities with respect to quality performance.

The signature of the Companys (QA/QC Inspector/TPI) shall be taken as he/she verified and accepted the
details in the document reviewed. The signature of the Companys (QA/QC Inspector/TPI) shall not absolve
the suppliers responsibilities to supply the product that meets contractual requirements.

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Add the following clause:
5.6.4 Contract Quality Management Review
Supplier shall ensure that the site Quality Management System is reviewed at frequency of not more than three
months till the end of the contract. The Corporate Quality Manager shall participate in the review meeting. Areas of
concern or weakness are to be identified in the Quality Management System and actions recommended to be
recorded in minutes of meeting.
6.2.1 General
Add at the end para. 6.2.1:
The verification personnel should have previously worked on similar Contracts in similar capacities and shall have
formal qualifications (e.g. CSWIP, AWS, and British Gas or equivalent which is acceptable to UEC/11 section) as
appropriate.
Add the following clause:
6.2.2.2 Competency of verification personnel
The Supplier shall establish control features (technical authority system) for ensuring verification personnel are
competent. Verification personnel working for the supplier at Companys construction sites shall be approved by the
company as stated in Table-1.
Records shall be established and maintained to demonstrate that all verification personnel are competent
Add the following clause:
6.2.2.3 Quality Verification Personnel
The Supplier shall assign and deploy competent Verification Personnel for the Contract to ensure that the Quality
Management System and Quality Control are effectively established, implemented and maintained throughout the
Contract. There shall be sufficient verification personnel to cover all disciplines work and activities, all Sub-
Contractor's work at the site and off site facilities. This shall be clearly documented along with their responsibilities
and authorities in the CQP. They shall be independent of the work being performed and shall have no other duties or
responsibilities.
The Supplier shall assign at least one dedicated QA/QC Engineer for each contract and located at work site. The
QA/QC Engineer shall functionally report to the Suppliers Corporate QA Manager on all Quality and technical
matters and report to the Site Manager on day to day activities.
The actual staffing levels will depend on the work load, complexity of the work, number of disciplines working on
the Contract at any one time, number of Sub-Contractors, the number of locations where work is being carried out
on site/off site and the quality performance of the contractor.
The Supplier shall prepare a QA/QC personnel resource plan on a monthly basis to cover all verification activities as
required by ITP. The adequacy of the QA/QC resources shall be reviewed by the Company representatives at sites
during progress review meetings.
When the Supplier has its own internal qualification scheme (e.g. Welding Inspector, Painting Inspector), the
qualification scheme shall be approved by the Company.

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The minimum qualification & experience requirements of QA/QC personnel shall be as detailed below:
Corporate Quality Assurance Manager
Qualifications Duties
1



2



3









4


5
Shall be a Graduate Engineer (B.Sc. Eng. / BE/B.Tech.)
either in Mechanical / Metallurgical / Welding /
Electrical / Instrumentation/Civil engineering as
appropriate.
Shall be an IRCA, UK Registered Lead Assessor or
equivalent (where equivalent is proposed, Supplier shall
provide evidence of equivalence from International
Accreditation Body (ies)).
Shall have minimum of 12 years of relevant experience
in onshore oil and gas facility construction, including
live installations. Out of 12 years of experience, 5 years
of experience shall have gained in the Middle East. He
shall have a minimum of 5 years management
experience in establishment, operation and maintenance
of quality management system in accordance with
ISO/TR 29001 / ISO 9000 with the capability of
developing quality system, quality plans, work
procedures and inspection plans.
Shall have sound technical knowledge in materials,
welding, coating/painting, NDE inspection and general
construction activities
Shall have experience of working to and fully familiar
with codes and standards such as from ANSI, ASME,
ASTM, API and BS codes used in oil and gas industries.
1



2



3




4
Shall be responsible for advising, guiding and
motivating site line management on all QA and QC
activities and related technical matters.

Shall be responsible for implementation, operation
and maintenance of Quality Management System in
compliance with ISO 9001.

Shall be responsible for relevant QA and QC training
for all site personnel and overseeing all personnel
understand and effectively deliver their QA and QC
responsibilities as per quality plan and procedures.

Shall report to highest executive management with in
the organisation to ensure authority and freedom to
execute assigned responsibilities.

Welding Engineer
Qualifications Duties
1


2



3






4







5






6



A post graduate qualification in Welding Engineering or
shall be registered as European Federation Welding
Engineer.
Demonstrated sound technical knowledge and extensive
experience in welding processes (SMAW, SAW,
GTAW, GMAW, and FCAW etc.), materials, welding
and fabrication methods in onshore oil and gas industry.
Expert knowledge in welding of high strength pipeline
steels and improved corrosion resistant alloys (CRA)
used in oil and gas industry is must.
Sound technical knowledge of corrosion / fracture /
fatigue / creep / embrittlement behaviour of welded
joints and materials used in oil and gas industry.
Demonstrated capability in preparation of WPS,
selection of welding consumables; ability to undertake
weldment failure analysis; welding related problems
diagnosis and solutions; qualification of welding
procedures. Welding Inspection Personnel qualifications
such as CSWIP/AWS shall not substitute as an
acceptable qualification for Welding Engineer in lieu of
the requirements given above.
At least 6 years relevant experience in the construction
of onshore oil & Gas or Petrochemical industries
facilities (pressure vessels, tanks, mechanical
fabrication, pipelines, piping etc.) including live
installations. Out of 6 years experience, 2 years of
experience should have gained in the Middle East
preferably in PDO environment.
Experience of working to and fully conversant with
international codes (ANSI/ASME, ASTM, API, BS,
EN, MSS, ISO, etc.) used in oil and gas industry, ERDs,
SPs, STDs (PDO documents), including Shell DEPs.
1




2


3


4


5



6
Review and approve vendors/ contractors proposed
welding procedure specifications, construction
welding procedure specifications and procedure
qualification records.

Guiding Corrosion and materials departments on the
material selection with respect to welding

Advising and guiding Contractors in developing and
qualifying welding procedure specifications

Developing Welding specifications to ensure
integrity of equipment and facilities used in PDO.

Review and modification of existing welding
specifications based on field experience and
developments taking place in oil and gas industry.

Carrying out failure analysis and finding solutions to
welding related problems.

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NDT Engineer *
Qualifications Duties
1


2

3


4

5

6

7

8






9
A graduate qualification in Engineering and shall have
qualifications as NDT Level III in accordance with ISO
9712 in methods, RT, UT, PT, MT and VT.
Demonstrated sound technical knowledge and extensive
experience in methods RT, UT, PT, MT and VT.
Shall have sound technical knowledge of TOFD, Phased
array UT, long range UT, digital radiography
radioscopy etc.
Shall be fully familiar with B scan, C scan and D scans
(Computer image techniques) of UT
Shall be fully familiar with corrosion mapping using
MFL, UT etc
Knowledge of application of UT on coarse grained
materials
Demonstrated capability of preparation and qualification
of NDT procedures
At least 6 years relevant experience in the construction
of onshore Oil & Gas or Petrochemical industries
facilities (pressure vessels, tanks, mechanical
fabrication, pipelines, piping etc.) including live
installations. Out of 6 years experience, 2 years of
experience should have gained in the Middle East
preferably in PDO environment.
Experience of working to and fully conversant with
international codes (ANSI/ASME, ASTM, API, BS,
EN, MSS, ISO, etc.) used in oil and gas industry, ERDs,
SPs, STDs (PDO documents), including Shell DEPs.

1


2


3

4


5



6
Review and approve vendors/ contractors proposed
NDT procedures

Advising and guiding Contractors in developing and
qualifying NDT procedures

Witnessing of NDT

Developing NDT specifications to ensure integrity of
equipment and facilities used in PDO.

Review and modification of existing NDT
specifications based on field experience and
developments taking place in oil and gas industry.

Analysis of NDT data and reporting results.
* If requested in the contract

QA/QC Engineer (QA/QC in-charge at construction site)
Qualifications Duties
1

2



3








4

5



6


7
Shall be a Graduate Engineer in relevant discipline

Shall have qualification as Lead Assessor (IRCA
Registered or equivalent that is acceptable to Company
Quality Management Services)

Shall have minimum of 6 years of relevant experience
in oil and gas facility construction. He shall have a
minimum of 2 years management experience in
establishment, operation and maintenance of a quality
management system in accordance with ISO/TR 29001
/ ISO 9000 or equivalent with the capability of
developing quality system, quality plans, work
procedures and inspection plans.

Shall have supervisory skills

Shall have in depth technical knowledge of inspection
and exposed to multi discipline works of oil and gas
construction field.

Shall be fully familiar with relevant codes used in oil
and gas industries.

Shall be completely familiar with Supplier's Corporate
Quality System.
1


2



3


4


5

6

7

8


9
Preparation, implementation, monitoring, revision and
updating of the Suppliers Contract Quality Plan.

Development, preparation, implementation and
monitoring of all Contract Specific Procedures and Work
Instructions.

Review and Monitoring Sub-Contractors Quality
Systems and quality performance.

Preparation, implementation, revision and monitoring
Quality Control Plans (QCP/ITP).

Maintaining of Quality records.

Reporting Quality activities.

Liaison with the Company on matters related to Quality.

Auditing - internal and external, and follow up of
Corrective Actions.

Overall control, supervision and implementation of
Contract quality and technical requirements; resolution of
quality problems; preparation and maintenance of
Contract quality records.




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Quality Control Inspector - (Welding/ Painting/ NDT/GRE/PE)
Qualifications Duties
1




2



3


4


5




6

7
HND/Diploma in Mechanical or Metallurgical
Engineering. and shall have a minimum of 4 years of
inspection experience in construction industries out of
which 2 years shall be gained in oil and gas facility
construction.
Welding Inspector shall possess CSWIP 3.1 / AWS for
welding inspection or equivalent acceptable to Company
Quality Management Services and Certified to ASNT
level II in RT, PT, MT and UT techniques.
Painting Inspector shall possess BGAS / ERS III or
equivalent in NACE for painting inspection or equivalent
acceptable to Company Quality Management Services.
NDT Inspector shall be Certified to ASNT level II in RT,
PT, MT and UT techniques.
For Fusion Bonded Epoxy (FBE) or Shrink Sleeve or
Glass Reinforced Epoxy materials works, Supplier shall
mobilise and deploy personnel appropriately qualified,
suitably trained and formally certified (contractors
established certification schemes may be accepted if
agreed by CFDH) for verification of these works
GRE Inspector shall have worked as GRE fitter/bonder or
supervisor for a minimum of 1 year.
For PE works, Supplier shall mobilise and deploy
personnel appropriately qualified, suitably trained and
formally certified (contractors established certification
schemes may be accepted if agreed by CFDH) for
verification of these works


1




2


3




4

5
Implementation of QA/QC activities including
those of sub-contractors works in accordance with
approved QCP /ITPs and Procedures, method
statements and other contract documents.

Maintaining records of calibration, inspection and
testing equipment.

Maintaining the latest revision of all Contract
Documents, Drawings, Specifications, SPs, PRs,
ERDs, DEPs and Standards, required for Quality
Assurance, Quality Control and inspection.

Witness procedures, tests and certify the results.

Provide sufficient feed back to QA/QC Engineer
on the day to day quality issues


QC Inspectors - Civil and Structural
Qualifications Duties
1

2





3
Shall be HND or Graduate Engineer (B.Sc. Eng. / BE / B.Tech/
HND) in Civil engineering.
Shall have a minimum of 4 years of quality control and
inspection experience in construction industries. The experience
shall include works involving soil excavation and earth works,
concrete works, block works, structural steel works and roofing,
roads and paving, tank pads and bunds and general activities
associated with civil and building works.
Shall be thoroughly familiar with civil construction materials
and construction methods, testing of civil construction
materials, international codes and standards for civil design,
construction and testing of materials and works.

1



2

3



4
5
Implementation of QA/QC activities including
those of sub-contractors works in accordance with
approved QCP /ITPs and Procedures, method
statements and other contract documents.
Maintaining records of calibration, inspection and
testing equipment.
Maintaining the latest revision of all Contract
Documents, Drawings, Specifications, SPs, PRs,
ERDs, DEPs and Standards, required for Quality
Assurance, Quality Control and inspection.
Witness procedures, tests and certify the results.
Provide sufficient feed back to QA/QC Engineer on
the day to day quality issues



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Q C Inspectors - Instrumentation
Qualifications Duties
1

2





3
Shall be Graduate Engineer (B.Sc. Eng. / BE /
B.Tech/HND) in Electronics / Instrumentation engineering.
Shall have a minimum of 4 years of quality control and
inspection experience in construction industries. The
experience shall include electronic and pneumatic
equipment including analogue and digital control systems,
relay based and solid state logic systems, transmitters,
control valves and accessories.
Shall be thoroughly familiar with instrument construction
materials and construction methods, testing of
instrumentation and installations, international codes and
standards for instrumentation design, construction and
testing of facilities and works.

1



2

3



4
5
Implementation of QA/QC activities including those of
sub-contractors works in accordance with approved
QCP /ITPs and Procedures, method statements and other
contract documents.
Maintaining records of calibration, inspection and
testing equipment.
Maintaining the latest revision of all Contract
Documents, Drawings, Specifications, SPs, PRs, ERDs,
DEPs and Standards, required for Quality
Assurance, Quality Control and inspection.
Witness procedures, tests and certify the results.
Provide sufficient feed back to QA/QC engineer on the
day to day quality issues


Q C Inspectors - Electrical
Qualifications Duties
1

2

3
Shall be Graduate Engineer (B.Sc. Eng. / BE / B.Tech/
HND) in Electrical engineering.
Shall have a minimum of 4 years of quality control and
inspection experience in construction industries.
Shall be thoroughly familiar with electrical construction
materials and construction methods, testing of electrical
equipments and installations, international codes and
standards for electrical design, construction and testing of
facilities and works.
1



2

3



4
5
Implementation of QA/QC activities including those of
sub-contractors works in accordance with approved
QCP /ITPs and Procedures, method statements and other
contract documents.
Maintaining records of calibration, inspection and
testing equipment.
Maintaining the latest revision of all Contract
Documents, Drawings, Specifications, SPs, PRs, ERDs,
DEPs and Standards, required for Quality
Assurance, Quality Control and inspection.
Witness procedures, tests and certify the results.
Provide sufficient feed back to QA/QC engineer on the
day to day quality issues.



Auditors
The auditors shall posses the following qualifications and shall have conducted minimum 10 relevant audits.
For External Audits 5 day course, IRCA, UK registered. or equivalent acceptable to Company
For Internal Audits - 2 day course IRCA, UK registered. or equivalent acceptable to Company

Add the following clause:

7.3.8 Approval of Design Deliverables
Company approval of design deliverables shall be as per SP-1122.
The Suppliers shall establish and document Control measures for establishing criticality rating of purchased
materials, items or components. Criticality rating of purchased materials, items or components shall be included in
all buying descriptions.
The criticality rating procedure shall be approved by Company Quality management services (UEC/11)

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7.4.1.2 Criteria for Vendor selection, evaluation and re-evaluation
Add the following:
The Supplier shall procure materials, equipment etc. from vendors as listed in Company PGSC List. The Supplier
shall be accountable for procurement of materials that fully comply with the Company specifications and shall be
able to demonstrate the material complied to Company specifications at all stages by having a robust supply chain
management, vendor scrutiny, and inspection. Records shall be established and maintained to demonstrate the
ability of vendors to supply such items meeting Company technical specifications.
Procurement of material by the Supplier from PGSC list does not absolve the responsibility of the Supplier
from supplying material meeting relevant specification.
7.4.3.1 Verification of purchased product
Add the following at the end:
Inspection level based on criticality rating of purchased materials shall be included in all purchase specifications and
purchase orders.
The Supplier is responsible for ensuring material certification of all pressure retaining and non-pressure pressure
retaining materials, component, items meet the requirements of DEP 31.38.01.31-Gen
Where Third Party Certification is specified in the Suppliers Scope of Work in the Contract, the Supplier shall use a
Third Party Inspection Agency that is approved by the Company or recognized by European Union member states**
as a Sub-Contractor. The Supplier shall ensure that the TPI agency is suitable for the scope of work and personnel
deployed to certify are competent.
** Inspection agencies outside European Union that are directly under technical control of a TPI agency recognized
by European Union member states are acceptable.
Where the Company will deploy a Third Party Inspection agency to represent the Company in addition to the
Suppliers TPI, the Supplier shall not use the same Inspection agency as the one used by the Company
In order to assure conformance to the order requirements, the Supplier shall ensure that the Third Party Inspection
Agency carries out the following activities as a minimum:
Endorse the Suppliers Quality Management System and Inspection & Test Plan as and when required.
Endorse the Supplier processes, procedures are effective in meeting product requirements as and when
required.
Carry out audits, surveillance, inspection and witnessing sufficient to ensure specified requirements are
met and to enable Certification to be issued as and when required.
Ensure the Supplier personnel including QA/QC personnel are suitably qualified and competent as and
when required
Ensure Purchase Order technical requirements are met
Ensure proper test & inspection equipment is used, calibrated and certified.
Endorse inspection certificates
Comply with the ITP requirement with respect to review/witness/hold points process
Where the Company employs the Inspection Agency, they shall act on behalf of the Company and shall have the
same access to the Suppliers Quality System as the Company for the above documentation and reports for
certification purposes.
Components certified by TPI, shall be issued as 3.2 certificates in accordance with BS EN 10204. Pressure Vessels
shall be coded and constructed to in accordance with ASME Section VIII Division 1 or 2 unless specified
otherwise in the contract.

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The Company reserves the right to inspect products or services purchased by the Suppliers from Sub-
Contractors. Such inspection shall take place at the source, in the Supplier's premises, on site or at the Sub-
Contractor's premises. Verification or Inspection by the Company is not a substitute for verification or Inspection
by the Supplier nor absolve the Supplier of its contractual obligations. Hold, Review and Witness Points shall be
identified in the Inspection and Test Plans for Suppliers, Sub-Vendor, Third Party Inspector / Authorised inspector
and Company. Company shall be given at least 10 working days notice to attend such verifications/Inspections
7.5.1.2 Process Controls
Add the following:
All welding, QA and related activities (e.g. PWHT, NDT) shall satisfy the requirements of ISO 3834-1/2 as
appropriate. Guidance is given in ISO3834-6: 2007.
Special processes (e.g. welding, painting, NDE, GRE bonding, Concreting, grouting, HDPE fusion bonding, cable
jointing, roto-lining, glass flake lining ) shall be carried out under supervision of a person, who has the experience
and qualifications, which enables him to judge this type of work. All special processes shall be executed in
accordance with documented and qualified procedures that ensure work is complying with company technical
specifications.
The Supplier shall keep a card index or register of all approved welders. The register shall give information on
training of the welders and date and results of qualification tests. Base metal, type of welding consumable, joint
design, welding position etc shall be recorded in the register or on the card index. The Company shall be allowed to
examine the register at any time.
The procedure qualification tests for special processes, welder, jointer, NDT technician, painter etc. performance
qualification tests shall be witnessed by Company representative or by Third party inspection agency that is
recognized by EC member states.
Process control documents as required by the Contract shall be submitted well in advance prior to commencement of
the activities for review and approval (as applicable and as stated in the Contract). They shall be available at the
location where the activities are carried out.
Add the following:
7.5.1.3 Contract Monthly Reports
The following Quality matters shall be reported in the Contract Monthly Report for EPC projects, Engineering
Service Contracts like EMC, ODC etc:
Summary of Contract Quality Documents development and Procedure development and approvals.
Contract Quality Management review minutes of meeting
Summary of Internal and External Audits carried out and reported against the Audit Schedule.
Up-dated audit tracking system
Listing of Corrective Actions for each Audit, the current status and the planned dates for follow up and
closeout. Details of any investigations into non-conformance and action to prevent recurrence of any
Quality System failures.
Summary of Tests and Inspections carried out on site and off site including those on Sub-Contracted
activities.
Shall include statistics that indicate quality trend from the start of contract for the following as a
minimum: a) Number of Customer Complaints/Site Inspection Reports.
b) Variances raised.
c) Product NCRs.
d) Welder performance and repair rates based on radiography.
e) Status of deployment of QA and QC resources against the resource plan
f) Rework and repairs carried out.


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7.5.3.1 Identification and Traceability
Add the following:
Identification and traceability of materials, component and equipments shall be maintained and
documented throughout the pre-fabrication and installation process for all pressure retaining components and non-
pressure retaining components welded to pressure retaining components including welding consumables, paints,
coatings, adhesives etc..
The Supplier is responsible for ensuring identification, colour coding and material traceability including positive
material identification (PMI) meeting the requirements of DEP 31.38.01.31-Gen
In addition to DEP 31.38.01.31-Gen requirements, The Supplier shall carry out PMI as follows:
100% for items in critical rating 1 and 2.
10% for items in critical rating 3.
7.5.5.2 Periodic assessment of stock
Add the following at the end of the sentence:
- of every six months or earlier if recommended by the manufacturer.
7.6.1 Control of monitoring and measuring devices
Add the following:
Measuring and test equipment used to monitor special processes shall have documented calibration status.
8.2.2.1 Internal audit
Add the following:
The Supplier shall carry out internal audits and external audits on sub-contractors/vendors, where applicable on
every project at the following project phase stages covering all activities at all work locations:
30% of project completion but before completion of design phase
65% of project completion but before completion of procurement phase
90% of project completion but before completion of construction phase
For projects less than six months duration from the start of mobilization period (after completion of 50%
construction) one audit covering all activities may be sufficient.
The Companys project representative shall participate in all Suppliers internal audit specific to Companys
contracts as an observer.
An Audit Schedule shall be included in the Contract Quality Plan, which shall be approved by the Company. The
Audit Schedule shall include External Audits carried out by the Supplier on Sub-Contractors
Audits shall be carried out in accordance with ISO 19011. The Supplier shall ensure that the Auditors are qualified
and have sufficient experience in the areas audited.
The Company Quality Management Services section and Project team shall be notified to participate in internal
audits, external audits on subcontractors/vendors and third party certification audits on the Companys contracts as
an observer. The audit notification shall be delivered to Company Quality Management Services section at least five
working days in advance of the audit date.

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The audit reports shall be issued to the Company not more than 2 weeks after the audit. The contract compliance as
per the audit report shall be classified as below:

Satisfactory No major CAR and no more than 5 minor CARs that require management action within 14 days
OR the total number of CARs not exceeding 10, including that of minor CARs that require management action
within 30 days

Fair - One major CAR that requires management immediate action OR more than 5 minor CARs that require
management action within 14 days OR the total number of CARs not exceeding 20, including that of minor
CARs that require management action within 30 days

Un-satisfactory - Two or more major CARs that require management immediate action OR more than 10
minor CARs that require management action within 14 days OR the total number of CARs exceeding 20,
including that of minor CARs that require management action within 30 days.

The Company reserves the right to carry out scheduled or unscheduled External Audits, Reviews and Surveillance
of the Supplier, Sub-Contractors and Vendors.
The Supplier shall maintain a tracking system of all Corrective Action Requests raised during Internal and External
Audits and Third party certification audits including audits carried out by the Supplier on subcontractors. The audit
tracking system shall be updated monthly and a copy is issued to the Company on monthly basis.

The Supplier shall ensure that their Auditors qualifications and experience as stated in clause 6.2.2.3:

8.2.2.2 Submission of action plans
Add the following:
Root cause, action to prevent recurrence and date for completion of Corrective Action shall be submitted to the
Company within 14 days after completion of the audit. All the Corrective Action shall be closed within 30 days after
completion of the audit.
8.3.2 Release or acceptance of non-conforming product under concession
Add the following at the end:
A copy of non-conformances shall be submitted to Company within 24 hours of noticing it and shall be classified as
high /medium/low risk. Upon closeout of nonconformity, closed out non-conformance report shall be submitted to
the Company.
Classification criteria and response times shall be as follows:
High risk If significant effect on HSE or technical integrity of production facilities (immediate
action is required)
Medium risk if significant effect on integrity of production facilities and negligible effect
on HSE (action required within 14 days)
Low risk Conditions other than high risk and medium risk (action required within 30
days but before close-out of project)
8.4.1 Analysis of data
Add the following:

Data analysis report showing quality performance trends shall be reported, monthly (refer clause 7.5.1.3). The report
shall include root causes, actions, and their effectiveness. Recurring nonconformities shall be highlighted.


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8.5.2.2 Corrective action response times

Add the following:

The response time with actions taken shall be as given in clause 8.3.2. The effectiveness of corrective actions taken
shall be demonstrated through quality performance trends (refer clause 8.4.1).

8.5.3.1 Preventive action

Add the following:

The response time with actions taken shall be as given in clause 8.3.2. The effectiveness of preventive actions taken
shall be demonstrated through quality performance trends (refer clause 8.4.1).


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Appendix A - Glossary of Definitions, Terms and Abbreviations
Definitions
Company The term Company shall refer to Petroleum Development Oman L.L.C.
Contractor The party which carries out all or part of the design, engineering, procurement,
construction, commissioning or management of a project, or operation or maintenance
of a facility.
Contract Quality Plan The term Contract Quality Plan is used to describe a Contract-specific Quality Plan for
the Contract.
Ex-stock Off the shelf items
Manufacturer The party, which fabricates and manufactures equipment and provide services to
perform duties specified by Company or contractor.
Major CAR High Risk (refer to section 8.3.2)
Minor CAR Medium / Low Risk (refer to section 8.3.2)
Quality Control Plan The term Quality Control Plan (Inspection and Test Plan), is used to identify activities
that are to be controlled, the controlling specification and the control mechanisms.
Supplier The term Supplier, as used in ISO 9000, shall refer to the Company's appointed
Consultants, Contractors, Manufacturers and Vendors.
Sub-Contractor The term Sub-Contractor refers to any Third Party or Sub Vendor employed by the
Supplier to perform part of the Contract
Shall The word 'shall' used throughout this specification indicates a Contract requirement.
Should The word 'should' used throughout this specification indicates a recommendation.
User The Company or Supplier who uses this Specification.

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Abbreviations
API American Petroleum Institute
ASME American Society of Mechanical Engineers
BSI British Standards Institution
BV Bureau Veritas
CAR Corrective Action Request
CFDH Corporate Functional Discipline Head
CQP Contract Quality Plan
CV Curriculum Vitae
DNV Det Norske Veritas
EMC Engineering Maintenance Contract
EPC Engineering, Procurement and Construction
LRQA Lloyds Register Quality Assurance
IRCA International Register of Certificated Auditors
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
ODC Off-plot Delivery Contract
PMI Positive Material Identification
QA Quality Assurance
QC Quality Control
QCP Quality Control Plan / Inspection Test Plan (ITP)
SP Specification
TA Technical Authority
TPI Third Party Inspection

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Appendix B References
In this specification, reference is made to the following publications. Unless specifically designated by date, the
latest edition of each publication shall be used together with any amendments.
International Standards

Specification for quality programs for the petroleum, petrochemical
and natural gas industry

Petroleum, petrochemical and natural gas industriesSector specific
quality management systemsRequirements for product and services
supply organizations

Criteria for the selection of the approval level of Quality Requirements

Comprehensive Quality - Requirements

Quality Requirements for fusion welding of metallic materials

Guidelines for Quality and/or Environmental Management Systems
auditing

Quality Management Systems- Guidelines for quality plans

Guidelines for Quality Management System documentation

Quality Management Systems- Requirements
Non-destructive Testing Qualification and Certification of Personnel
API Spec Q1


ISO/TS 29001



ISO 3834-1

ISO 3834-2

ISO 3834

ISO 19011


ISO 10005: 2005

ISO/TR 10013: 2001

ISO 9001

ISO 9712



PDO Specifications

Project Engineering Code of Practice CP-117

Specification for Project Quality Plan SP-1122

Shell Specifications

Shop and field fabrication of piping
DEP 31.38.01.31

Project Quality Assurance DEP 82.00.10.10

Sector-specific quality management systems - requirements for product and
service supply organizations (Endorsement of ISO/TS 29001)
DEP 91.00.00.10


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Appendix C - Contract Quality Plan Guidelines
Introduction
A Contract Quality Plan is required for each Contract. This is a Contract specific document outlining how the
Organization corporate Quality System Management will be utilised on the Contract and what, if any, additional
Contract specific Quality documentation is required to fulfil contract objectives, Company technical specifications
as applicable, and to satisfy ISO/TS 29001 and this specification requirements..
The Tender issue Contract Quality Plan (normally Revision 0), shall only include the following selected sections 1.0,
2.0, 3.0, 4.0 & only list of documents such as Procedures, QCPs, WIs, etc) The Contract issue Contract Quality Plan
(normally Revision 1), shall include full details.
The following offer guidelines on the content of some of the elements of a Suppliers Contract Quality Plan. Where
the Supplier has standard formats they may be used instead of the formats offered here.
It shall include a brief description of all Quality related aspects of the Contract, related to the Scope of Work, all
main work activities and sub-activities to be controlled by the Contract Quality Plan and activities that will be
carried out by Sub-Contractors. Include details of Sub-Contractors Quality Management System and how it will be
monitored and controlled by the Organization.

It shall include contract specific Organisation Chart meeting the requirements of the contract down to Foreman
level. (Highlight the Quality Assurance, Quality Control, Inspection and Verification personnel. Show their
reporting relationships for the Contract and in the Corporate organisation. Show the relationship between office and
site based staff. Indicate if personnel are full or part time on the Contract).

CQP shall describe responsibilities (may be in the form of Job Description), for all functions carrying out quality
related activities. Define the authority level for each function and reporting responsibilities.

A flow diagram/table showing all proposed tests and inspections in the sequence of fabrication/construction for each
work package/element

Curriculum Vitae of the QA and QC personnel as required by the contract together with copies of their
qualifications and experience shall be enclosed in the CQP

Note 1: The Company shall review the CVs and reserve the right to interview and or submit all QA and QC
personnel to an examination to determine their suitability for the work they are required to perform and reject
unsuitable candidates. CVs of QA and QC personnel shall be approved by Company Quality management
Services section (UEC/11 section).

CQP shall list of Corporate/contract specific Quality System Procedures, Work Procedures, inspection and test plans
and Work Instructions, including Sub-Contractor(s) that shall be used on the Contract

CQP shall include an Audit Schedule covering all activities (Internal Audit Schedule and External Audit Schedule of
Sub-Contractors).







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Contract Quality Plan Index
(Typical Example Contract Issue)

1.0 Control of Contract Quality Plan

1.1 Revision Status
1.2 Controlled Copy Distribution List
1.3 Preparation, Approval, Issue and Revision of the Contract Quality Plan
1.4 Person responsible for implementation of quality plan

2.0 General Contract Information

2.1 References detailing the documents upon which the plan is based i.e. quality manual, Company contract
document or purchase order and specifications
2.2 Scope of Work
2.3 Sub-Contractors' Quality Systems
2.4 Activities to be controlled by the Contract Quality Plan, including Sub contractors

3.0 Contract Quality Objectives

4.0 Organisational Structure, indicating names, responsibilities and reporting lines.

4.1 Contract Organisation Chart
4.2 Corporate Organisation Chart and Relationship with Contract Organisation
4.3 Job Descriptions, Authority Levels and Reporting Relationships
4.4 Curriculum Vitae of Quality Assurance personnel, including Sub-Contractors

5.0 Procedures, Work Instructions & Checklists (Corporate & Contract Specific)

6.0 Quality Control Plans (Test & Inspection Plans)

7.0 Quality Records

8.0 Audit Schedule
8.1 Internal & External Audit Schedule
8.2 Audit Team Members
8.3 Distribution Matrix for Audit Notification and Audit Reports

9.0 Other Measures



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Appendix D
Quality Control Plan (Inspection and Test Plan) - Typical Format


Quality Control Plan Ref.: Contract: Contract No.:
Discipline Element: Procedure Ref.:
Activity Controlling Document
Acceptance Criteria.
Frequency of Test.
Suppliers
Verification
Personnel
Verification Document
Hold, Witness & Review
Points

List the activity to be controlled. Ideally prepare
a QCP for each Procedure by Discipline, for
example:

Contract Management
- Contract Review
- Contract Quality Plan
- HSE Plan, etc.

Design
- Design Control
- Drawing Control, etc.

Procurement
Approved Contractors & Vendors
Requisitions, etc.

Civil Engineering
Surveying & setting Out
Earthworks, etc.

Mechanical Engineering
Electrical Engineering
Instrumentation Engineering
Commissioning & Handover, etc.

Identify the documents that
control the activity.

This will be the Suppliers
Procedure, Contract
Specifications, DEP, ERD,
BS, ASME, etc.

Identify the Quality Control
requirements in these
documents.

Identify the Clause reference
that stipulates the
requirements.

Identify the actual value of
the specified requirement if
this is a simple
measurement. Alternatively
cross reference to the clause,
table, figure, etc. in the
relevant specification, ERD,
DEP, BS, ASME, etc.

Verification Documents and
Checklists can be used to
show the specified
Acceptance Criteria, if it is
not practical to show details
in the QCP. This enables
easy comparison with
measured values.

State the specified frequency
of testing.

Identify the
Suppliers
personnel
responsible for
verifying the test
results.

This will usually
not be the same
person that carried
out the Quality /
Control Activity /
Measurement.

Identify the document that
verifies the Quality Control
has taken place, for example,
signed Quality Control Form,
Checklist, NDT X-Ray, Test
Results Records, etc.

Often examples of completed
Verification documents are
included in the relevant
Procedure.

Should have a numbering
system in accordance with a
Document Control Procedure.

Identify any Hold & Witness
points.

Some are specified in the
Contract, requiring inspection
by the Client or Third Party
Inspector.

Some may be required by the
Supplier to monitor the work
and measure the performance
of the process with respect to
Quality.




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User Comment Form
User Comment Form
If you find something that is incorrect, ambiguous or could be better in this document, write your comments
and suggestions on this form. Send the form to the Document Control Section (DCS). They make a record of
your comment and send the form to the correct CFDH. The form has spaces for your personal details. This
lets DCS or the CFDH ask you about your comments and tell you about the decision.
Procedure Details Title: Issue Date:
Number:
Page Number:

Heading Number: Figure Number:
Comments:





Suggestions:





Users personal details
Name:

Ref.
Ind.:
Signature: Date:
Phone:
Document Control Section Actions
Comment
Number:

Date: CFDH
Ref. Ind.:
Recd.: To CFDH:
CFDH Actions
Recd.
Date:
Decision:
Reject:
Accept, revise at next issue:
Accept, issue temporary amendment


Inits.: Ref.
Ind.:
Date:
Comments:






Originator
Advised:

Date: Inits.: Document
Control
Section
Advised:
Date: Inits.:

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