Sunteți pe pagina 1din 2

Q1. List the barriers to effective communication.

What are the ways in which an


organisation
can overcome the barriers to communication?

Answer: completed

Q2. Explain the different types of verbal
communication.

Answer: completed


Q3. Write short notes on:

a. SQ3R technique of reading

b. Memo

Answer: completed


Q4. Explain some of the approaches for handling customer complaints and listening to
customers.

Answer: completed

Q5. What are some of the consequences of spelling and punctuation errors,
redundancies, clichs
and misuse of words?

Answer: completed(Doubtfull:check once)


Q6. Explain the different delivery styles that speakers can select for their
presentation.

Answer: completed

S-ar putea să vă placă și