Australian Government

Department of Immigration and Citizenship

299 Adelaide Street Brisbane QLD 4000
GPO Box 9984 BRISBANE QLD 4001 Telephone: 13 18 81 Fax: 07 3136 7048 www.immi.gov.au

Common Lodgement Errors for online MCV Applications

Incorrectly entered names and dates of birth

Please take care when entering names and date of birth and make sure you enter
them as per the passport details. If these are entered incorrectly then it will either
delay the processing of the application or may delay entry in to Australia for the crew
member.

If an applicant only has one name then enter this in the family name field and leave
the given name field blank. Do not enter FNU, not applicable or Nil etc as this will
slow down the application process while we confirm the correct name.

For details on this, click on the blue question mark icon in next to the name fields on
the online application form.

Incorrectly entered passport country

Many applications are delayed when the country of passport is not entered correctly
from the drop down list. Also, there is a question following the passport details asking
if the applicant is a citizen of the country of passport. It is rare for crew to not be
citizens of their passport country so in most circumstances the answer to this
question is yes.

Incorrectly entered third-party details

Often third party details (eg shipping agent details) are entered incorrectly meaning
that if contacted we can not provide information to the third-party as they have not
been authorised on the application.

Incorrectly answered declarations

Health and Character
Often incorrect responses are entered when answering the health and character
declaration questions. These are yes/no responses so take care when answering
that the appropriate option is chosen. Incorrect responses here can again delay
applications while our department unnecessarily investigates applicants health or
character.

Correct Information
The last question on form asks applicants to declare that all information provided is
true and correct. Often applicants click no instead of yes to this questions which
again delays their applications while case officers seek to confirm if the information is
correct.