Documente Academic
Documente Profesional
Documente Cultură
K Vikramaditya Reddy
14P178
Introduction
Nonverbal communication is
the process of communication
through sending and receiving
wordless (mostly visual) cues
between people
The most important thing in
communication is to hear what
is not being said-Peter
Drucker
Role
To Express Emotions
Managing Interpersonal
Relations
To Accompany speech
To Project Ones
Personality
To follow rituals/greetings
Importance
According to Mehrabian
research only 7% of any
message is through words
spoken
38% contribution through
paralanguage
55% through body
language
Classification
Personal Appearance
Attire and
grooming play an
important role in
creating an
impression.
Kinesics
It is the study of body
movements, facial
expressions, gestures.
Body movements have a
grammar, which can be
interpreted.
Proxemics
Intimate space
Personal Space
Social Space
Para Language
Difference between how
and what is said
The words spoken are
what is said.
The Voice, Pitch,
Modulation and the pace
with which the words are
spoken is how we say it
Chronemics
It is the study f the use of
time in non verbal
communication
Monochronic
Polychronic