Good Practice focuses on the language and communication skills that doctors need to make consultations more effective through a focus on five elements of good communication: veral communication, active listening, voice management, non-veral communication and cultural a!areness" #he course teaches learners ho! to handle a range of situations sensitivel$, such as taking a patient histor$, reaking ad ne!s, e%amining a patient and descriing treatment options, as !ell as preparing doctors for dealing !ith different t$pes of patients, from children to the elderl$" With reference to numerous medical communication e%perts, and through e%posure to authentic clinical scenarios, the course demonstrates the impact of good communication on the doctor-patient relationship and enales students to ecome confident and effective practitioners in &nglish" Good Practice !on #he '&()G *avid +ile$ A!ard for )nnovation in 'usiness &nglish in ,--. and !as also shortlisted for the ,--. 'ritish Council )nnovation A!ards" )ncludes a */* sho!ing authentic doctor-patient communication, !hich comes !ith supporting !orksheets" #eaches 0patient speak0 - ever$da$ language for understanding patients and e%plaining things to them" Promotes learner-autonom$ $ encouraging students to monitor their o!n progress" )ncludes !ordlists, vocaular$ practice activities, photocopiale reading activities and */* !orksheets online at !!!"camridge"org/elt/goodpractice Components (tudent0s 'ook 12.-3,42331-- #eacher0s 'ook 12.-3,4233142 Audio C*s 12.-3,42331,5 */* 12.-3,4233164 For pricing, availability and further information, first select the ISBN you require from the component grid above. http://!!!"camridge"org/elt/goodpractice/!ordlists"htm http://!!!"camridge"org/elt/goodpractice/sample"htm http://!!!"camridge"org/elt/goodpractice/!orksheets"htm