Assignment on Organizational Conflict

Prepared For
Professor Mr. M. Ataur Rahman
Organizational behavior
Course ID !"#
Department of Management studies
$niversit% of Dha&a
Prepared '%
Malik Iqbal Kabir
ID: 3-10-18-035
Batch 18
th
(M'A )Management *tudies+
Date , -.
th
/ul% "-00
$niversit% of Dha&a
Date: 06-07-2011
To,
Professor Mr. Ataur Rahman
Department of Management Studes
!n"erst# of Dha$a
Su%&e't: Assgnment on (rgan)aton *onf+'t
Dear Sr,
, am 'ontnung the (rgan)atona+ -eha"or *ourse, *ourse ,D .2/ n ths Summer 2011
semester under #our gudan'e. ,t s a p+easure for me to 'arr# out the assgnment that s
assgned %# #ou.
As the %ass of m# head+ne n the assgnment , tred to e0p+an the 'onf+'t n (rgan)aton
n deta+s
, ha"e atta'hed a proposa+ 'op# of the entre assgnment o"er+eaf.
Sn'ere+# #ours
Ma+$ ,1%a+ 2a%r
,D: 3-10-14-03.
-at'h 14th
(M'A1 Management *tudies
Ac&no2ledgement
5rst of a++ , 6ou+d +$e to g"e "er# spe'a+ than$s to our honora%+e tea'her Professor Mr.
M. Ataur Rahman for hs proper gudan'e and 'are to g"e me the opportunt# to 6or$
on ths assgnment
, 6ou+d a+so +$e to than$ the 'ontr%utors n the dfferent management stud# 6e%stes for
he+png us for the n depth "e6, nformaton and suggestons regardng 'onf+'t n
organ)aton. And fna++# , 6ou+d +$e to g"e than$ a++ the mem%ers and 'ontr%utors,
resear'her 6ho are 6or$ng n ths se'tor for mpro"ng the ndustra+ 6or$ng
en"ronment, 6thout ther "son and thoughts t mght %e "er# dff'u+t for me to do the
assgnment.
Preface
Ths assgnment s a %t %ref stud#. Most of the 6or$s that , dd s made n response to the
mo"ements of the pro'edures and strateges the organ)aton fo++o6s, 6h'h '+ear+#
support the assgnment.
,n the 6or$ on ths assgnment, m# am 6as to do the most 'omp+eted and usea%+e report.
, tred the %est to a''omp+sh m# am %# addng re+e"ant and ade1uate nformaton to the
paper.
Ta%+e of 'ontent
Acknowledgement
Preface
1. Definition of Organizational Conflict: 1
2. Kinds of Organizational Conflict 1
3. Causes or Sources of Organizational Conflict 3
. Positi!e "m#act or $enefits of Conflict
%. &egati!e im#act or demerits of conflict %
'. (ouis ). Pond*+s conflict model '
,. -anaging or )esol!ing conflict .
.. /unction of /acilitator in )esol!ing Conflict 0
0. &egotiation or $argaining strategies 11
11. 23e negotiation #rocess 12
11. 23e issues in negotiation 1
12. A##endi4 1'