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Lisa M. Eldridge leldridg@outlook.

com
xxxx County Rd. xx Home: (xxx) xxx-xxxx
Xxxxxx, NY xxxxx Mobile: (xxx) xxx-xxxx

OBJECTIVE

My career goal is to obtain a position enabling me to utilize my strong communication
and leadership skills to build a strong, efficient team. Apply my education and
experience to facilitate departmental improvement and change to meet institutional
objectives and personal career growth.

SKILLS

A dependable, mature professional with over 10 years of supervisory and Financial Aid
experience, as well as proven success in process efficiency, team building, and conflict
management.

Project Management Process Improvement Employee Supervision
Excellent communication and interpersonal skills Financial Analysis
Database experience in Datatel, CampusVue, Powerfaids, and Jenzabar

EXPERIENCE

Assistant Director of Financial Aid Mansfield University
January 2013 January 2014 Mansfield, Pennsylvania
Assist Director of Financial Aid in coordinating departmental functions to set
processing goals and action plans including improved communication among
enrollment services staff to meet University enrollment goals.
Duties include; administering all federal, state, and institutional aid, maintaining
student records both in paper and electronic format, and establishing policies and
procedures.

Packaging Team Lead University Financial Aid Solutions
February 2010 January 2013 Wesley Chapel, Florida
Managed a team of 8 remote employees, responsible for packaging federal, state,
and institutional aid for approximately 1000 students every 30 days. Responsible
for supervision, training, scheduling, and work flow of team. File Processing,
Verification, Packaging and Customer Support Experience.

Substitute Teacher and Coach Xxxxxx Central School District
August 1998 - February 2010 Xxxxxx, New York
Long-term and on-call substitute teacher for Kindergarten through Grade 12 in 4
area schools. Responsible for communication and instruction of detailed lessons;
conflict management and control of classroom behavior. Educational assessment
and evaluation. Coached Varsity Volleyball, Junior Varsity Softball, and
Modified Basketball.
Lisa M. Eldridge leldridg@outlook.com
xxxx County Rd. xx Home: (xxx) xxx-xxxx
Xxxxxx, NY xxxxx Mobile: (xxx) xxx-xxxx


Self-Employed Financial Analyst Xxxxxx, New York
November 1998 November 2009

Independent Personal Financial Analyst licensed to market mortgages,
investments, and insurance in the states of New York and Pennsylvania.
Evaluation and analysis of income, expenses, retirement and educational savings;
to provide assistance and planning for financial security and independence.


Bursar/Business Office Keuka College
July 1996 - June1998 Keuka Park, New York

Responsible for the collection of student accounts. Supervision of cashiering and
coordination of services between Student Accounts and Financial Aid offices.

EDUCATION & CERTIFICATIONS

Saint Leo University, Saint Leo, FL
Master of Education, Instructional Design, Anticipated May 2015

Saint Leo University, Saint Leo, FL
Bachelor of Art, Psychology, Graduated August 2012

Axia College at University of Phoenix, Phoenix, AZ
Associate of Art, Elementary Education, Graduated June 2010

Xxxxxx Central School, Xxxxxx, NY
1987 Regents Diploma: Special Endorsements in Math and Science.

Personal Financial Analyst-11yrs, Self-employed
Life, Accident, and Health Insurance License, Securities & Exchange Commission (SEC)
Licenses 6, 63, and 26. Mortgage Certification and experience with tax return
preparation.

First Aid/CPR/AED Certified

COMMUNITY SERVICE

Treasurer, Xxxxxx Dollars for Scholars since 2005

Red Cross volunteer for blood drives and fundraising since 2001

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