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    tush_joshi
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    This document contains the table of contents for a research paper on service quality in banks. It lists 9 topics that will be covered in the paper, including the research objective and methodology, an introduction to the banking sector, a profile of HDFC Bank, service quality in banks, data analysis, findings, conclusions, recommendations, and bibliography. The table of contents provides an overview of the structure and scope of the research paper.

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    This document contains the table of contents for a research paper on service quality in banks. It lists 9 topics that will be covered in the paper, including the research objective and methodology, an introduction to the banking sector, a profile of HDFC Bank, service quality in banks, data analysis, findings, conclusions, recommendations, and bibliography. The table of contents provides an overview of the structure and scope of the research paper.

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    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
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    3 vizualizări1 pagină

    Table of Content Only

    Încărcat de

    tush_joshi
    This document contains the table of contents for a research paper on service quality in banks. It lists 9 topics that will be covered in the paper, including the research objective and methodology, an introduction to the banking sector, a profile of HDFC Bank, service quality in banks, data analysis, findings, conclusions, recommendations, and bibliography. The table of contents provides an overview of the structure and scope of the research paper.

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    © All Rights Reserved
    Descărcați ca DOCX, PDF, TXT sau citiți online pe Scribd
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    din 1

    TABLE OF CONTENT

    TOPIC PAGE NO.


    Acknowledgement i
    List of tables ii
    List of figures iii
    Executive Summary 1
    1. Research Objective and methodology 2
    2. Introduction to Banking sector 9
    3. HDFC Bank profile 15
    4. Service quality in banks 24
    5. Data Analysis 32
    6. Findings 58
    7. Conclusions 61
    8. Recommendations 63
    9. Bibliography 66
    Annexure 1 68

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