(502) 262-7404 sadiemfranklin@gmail.com SKILLS -Advanced knowledge in Word, Excel, Outlook, PowerPoint, Twitter, Facebook, Instagram, Sendible, and MailChimp -Experienced in video and audio editing software such as Adobe Premire and Final Cut, buying media (radio, television, newspaper), with elementary knowledge in Photoshop, and HTML -Excellent verbal and written communication skills, highly organized, detail oriented with exceptional customer service skills
EXPERIENCE Account Manger/Social Media Coordinator, StyleNet: Premier Websites NASHVILLE, TNMARCH 2014-PRESENT Serve as main point of contact for over 20 clients, providing monthly calls to facilitate marketing strategies Create daily content for social media sites to engage client consumers and enhance public reach Coordinate and construct monthly newsletters for each client Edit and maintain websites for each client by managing back end of client web pages Conduct initial consultation for design and content, collaborate with client to produce a quality web presence Maintain all marketing material for individual accounts Research and gather marketing material for new and commonly used professional brands
PR and Marketing Intern, Across the Board: Corporate Events and Branding LOUISVILLE, KYJANUARY 2014-PRESENT Perform in depth research of site selection across the US Orchestrate social media sites for clients Serve as main contact for publication and media outreach advertising Network with clients to build relationships and bring in potential new clients Draft press releases for client events
Ticketing Services Supervisor, Kentucky Center for the Performing Arts LOUISVILLE, KENTUCKYAUGUST 2013-MARCH 2014 Handle customer service and resident issues in a professional and efficient manner Process daily banking procedures Serve as liaison between management staff and part time employees Provide settlement and inventory reports for promoters and residents Issue and approve exchanges, upgrades, single ticket purchases, and refunds
PR and Marketing Intern, Forecastle Music Festival LOUISVILLE, KENTUCKYSEPTEMBER 2012-JUNE 2013 Provided resolutions to conflicts for festival events, talent, and marketing strategies Compiled lists and content for mass emailing for Forecastle Foundation and social media targets Research and develop targeted media outreach program for the festival Found and archives all press documents relating to the festival to update festival blog Coordinated with AC Entertainment marketing team in order to reach common goals in marketing, social media, and media relations campaign
Assistant Director, Executive Secretary, Business Careers in Entertainment BLOOMINGTON, INDIANAJANUARY 2009-AUGUST 2012 Directed and coordinated 75 to 100 volunteers for various events sponsored by the club Reviewed and edited contractual agreements with performers and venues Wrote and/or edited press release documents and press kits for sponsored event Applied multidisciplinary approach with various committees to produce graphics and marketing strategies for tickets, merchandise, and branding efforts Organized over 20 events to promote a campus wide presence of the club and to gain a larger membership
EDUCATION Bachelor of Science, Arts Management, Minor in Telecommunications Indiana University, Bloomington, IN 2012