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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013



Northern Inland Inc

Certificate III in Aged Care CHC30212

CHCAC318B Work effectively with older people

Candidates Name: __________________________________________________
Address: ________________________________________________________
Phone Number: _______________________________________
Candidate sign-off:
1. I hereby certify that this assignment is my own work, based on my personal
study and/or research. I also certify that I have not previously submitted these
answers in any other subject or at any other time. I have not copied any part,
whole or otherwise plagiarized the work of other students and/or persons.
2. I have been advised of the assessment requirements for this course and my
rights and responsibilities as part of the assessment process
3. I confirm that I have received a copy of the student handbook
4. I am aware that if I do not agree with the assessment decision, I may appeal
using the procedure outlined in the student handbook
5. I agree that Community College Northern Inland may retain a copy of my
assessment for their records
Candidate signature: ________________________________ Date: ____________

Information for Student:

Demonstration of skills will be holistically assessed in the workplace.

Your Assessor for this unit is: ________________________________________

Completion date for this assessment is (insert date) _____________________
Resources required:
Learning resources Aspire Learning Guide plus all handouts used during face-
to-face sessions.
Your trainer may also provide relevant web addressed for you to access for
further information and resources.
Pen, paper, computer/laptop
Where students do not have their own computer/laptop, they may arrange
access to computers at their local community college at no cost.

Please note:
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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013


a. This assessment is assessing knowledge only
b. To demonstrate competence in this unit, you will also need to demonstrate the
ability to apply the knowledge and skills during workplace observations that
will be arranged by your assessor
Reasonable adjustment:

Due to personal circumstances or to suit workplace commitments date for
submitting knowledge assessment may be negotiated with your assessor
Font size can be adjusted to meet your specific needs.

Please arrange a time to see your assessor if:
a. You are unable to complete the assessment tasks in the timeframe indicated
b. If you do not understand questions or other information that you have been
asked to find
c. If you need assistance with literacy or other support to enable you to
successfully complete this unit.
Assessor Comments:
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Assessment Mode: (please tick)
Off the Job On the Job
Work based
Mixed Mode/other

Answers to Knowledge questions for this unit are:

Satisfactory (S) OR Further Evidence Required (FER)

Assessor Signature: ___________________________________ Date: __________
This is to certify that I have received a copy of feedback from the Assessor:
Students Signature: __________________________________ Date: __________
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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013


Should further action be required, the following section must be completed to
demonstrate further training/work experience to be undertaken to assist candidate to
gain the required skills.

Assessors signature Assessors name (print)
Date
Further action/assessment required. ( This section to be completed if further
action/assessment is required)
Skills still to demonstrated for competence








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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013



Please Note:

To be assessed as competent in this unit, you must be able to demonstrate to the
assessor that you have the essential knowledge and skills as specified below.

It is critical that the candidate demonstrate the ability to:

Follow organisation policies and protocols
Liaise and report to appropriate person/s
Adhere to own work role and responsibilities
Apply the principles of access, equity and client rights when working in the
aged care sector
Adopt a non-ageist and accepting attitude when working with older people
Make informed observations and report appropriately in line with work role
Recognise signs of deteriorating health and function and refer to supervisor
and appropriate health professional
Record information and complete documentation accurately and in an timely
manner
Identify and respond to opportunities for improvement within the
organisations quality system
Apply knowledge of physical and psychosocial aspects of ageing in
supporting older people
Apply reading and writing skills required to fulfil work role in a safe manner
and as specified by the organisation/service
Follow work-related instructions and directions
Seek clarification and comments from supervisors, clients and colleagues
Interpret international safety signs,
Read clients service delivery plans,
Make notations in client records and complete workplace forms and records
Fulfil work role in a safe manner and as specified by the organisation
Ask questions, clarify understanding,
Recognise and interpret non-verbal cues, provide information and express
encouragement
Apply basic problem solving skills to resolve problems within organisation
protocols
Work effectively with clients, colleagues, supervisors and other
services/agencies







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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013


Assessment Knowledge Questions:
Answers to these questions may be typed or hand written and must provide
sufficient information to demonstrate your understanding of knowledge being
assessed.

1. Describe some of the changes that have occurred over the past decade in the
way that aged care services are provided?

2. What are some of the issues that older people face when residing in a residential
care facility? How can you help lessen the impact of these issues?

3. What are some common stereotypical beliefs about ageing?


4. What can you do as an aged care worker to support an older person to maintain
their quality of life?

5. How do you develop rapport and demonstrate respect when working with clients?

6. What can you do as an aged care worker to support older peoples
independence?

7. What are some common physiological, chronic and age related conditions that
older people may experience?

8. Based on age related changes that you have identified, what can you as a care
worker do to support an older person maintain their quality of life?

9. Where would you find information about residents rights and responsibilities?

10. What would you do if you became aware that residents rights were not being
upheld?

11. What are your organisations policy and procedures for managing complaints
from clients/family/carers? If you are not working, your trainer will provide you
with access to a complaints policy. You can then discuss how complaints are
managed based on the policy you have.

12. What are some indicators of elder abuse?

13. What do you think impacts on an older clients experiences of loss and grief?

14. What are some of the losses that an elderly person may experience
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Assessment tasks and Assessor feedback CHCAC318B Work effectively with older people
Certificate III in Aged Care CHC30212 Version 2 Last amended January 2013



15. What support services are available in your local area for someone experience
loss and grief?

16. What are the key aspects of a quality framework?