JCPenney Helps

Open Doors













A proposal presented to the
Dallas Chamber of Commerce

July 23, 2014



Erick Alvarez
Karen Aguirre
Kathleen Polk
Mira Qutub
Neel Kumar
Shanna Cui
JCPenney Helps Open Doors

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Table of Contents
Introduction ....................................................................................................................................................................... 3
Who are we?.................................................................................................................................................................. 3
Who is DOORS - Unlocking DOORS to Reduce Recidivism? ....................................................................... 3
Background ....................................................................................................................................................................... 4
Crime Losses ................................................................................................................................................................ 4
Costs from Dallas Crime ............................................................................................................................................ 4
Recidivism in Texas .................................................................................................................................................... 5
Recidivism Effects on Society .................................................................................................................................. 5
Employment Effects on Recidivism ........................................................................................................................ 5
Recidivism Reduction Programs ............................................................................................................................. 5
Improving Society ........................................................................................................................................................ 5
Proposal ............................................................................................................................................................................. 6
Plan ................................................................................................................................................................................. 6
Business Attire ............................................................................................................................................................. 6
Lakeside Dry Cleaning ................................................................................................................................................ 7
Schedule & Details ...................................................................................................................................................... 7
Benefits .......................................................................................................................................................................... 8
Staffing ............................................................................................................................................................................... 8
Budget ................................................................................................................................................................................ 9
Authorization .................................................................................................................................................................. 10
References ...................................................................................................................................................................... 11
Appendix A ...................................................................................................................................................................... 12
Appendix B ...................................................................................................................................................................... 14
Appendix C ...................................................................................................................................................................... 16
Appendix D ...................................................................................................................................................................... 17
Appendix E ...................................................................................................................................................................... 18






JCPenney Helps Open Doors

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Introduction
There were 63,261 crimes committed in Dallas in 2012. Out of that number 54,300 of those crimes were theft
related (City-data, n.d.). According to national average statistics in 2010, 4 out of 10 released offenders will
return to prison within three years (Lee, 2012). Many offenders are released from incarceration with little or no
support. They do not have housing, clothing, food, or employment; and employment will provide them with all
of these necessities.
This has been, and continues to be, a vicious cycle that impacts every citizen, of every state, in every way.
DOORS provides assistance to reduce this cycle in Dallas. When released from incarceration, DOORS
participants will receive assistance with housing, clothing, food, counseling, job training, resume, and
interviewing skills (DOORS, 2013). JCPenney would like to offer DOORS participants new business attire to
help them open the employment doors.

Who are we?
JCPenney was established in 1902 as a dry goods store. Now we are one of the largest retail chains in the
U.S. offering clothing, cosmetics, jewelry, cookware, and home furnishings (J.C. Penney Corporation, Inc.,
2014).
JCPenney believes in supporting the communities and the people that live in them; When People Care, Great
Things Happen. Since July 2012, we have contributed over $23 million to organizations that help our veterans,
schools, and the people in communities all over the United States.















The Dallas/Fort Worth metropolis and its citizens are extremely important to JCPenney. We currently have
approximately 3,100 employees working at our corporate office located in Plano, Texas (Thompson, 2013).
The security, economy, and overall stability of DFW greatly impacts our employees and company. Providing
assistance in acquiring employment for ex-offenders is an essential component in the prosperity of our DFW
communities and DOORS provides that assistance. JCPenney wants to support DOORS and their participants
in the best way we know how.

Who is DOORS - Unlocking DOORS to Reduce Recidivism?
DOORS is an established program focusing on providing all the services that a person will need when released
from incarceration. The Board of Directors consists of four former and current Dallas judges. The CEO and
President, Christina Melton Crain, JD, has been an attorney for 20 years, served as President of the Bar
Association, and currently resides on the Texas Board of Criminal Justice (DOORS, 2013).

Big Brothers Big Sisters
USO
Boys and Girls Club
Adopt a Classroom.org
The Breast Cancer Research Foundation
Crisis Text Line
Girls Inc.
Do Something.org
Habitat for Humanity
No Kid Hungry
Dress for Success

JCPenney Helps Open Doors

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The staff at DOORS have impressive experience, and are certainly qualified to estimate what services need to
be offered to former inmates so that they do not repeat the same behavior. This is why JCPenney chose
DOORS.

Background
Crime Losses
Excluding drug related data, the most common crimes in Texas
are theft related, which include robbery, burglary, and larceny-
theft. In the Texas Crime Report for 2012, published by the Texas
Department of Public Safety, it shows that crime in Texas resulted
in almost $1.3 billion in losses.

There are 254 counties in Texas. Unfortunately, Dallas is
responsible for nearly 28% of the robberies, burglaries, and
larceny-thefts in Texas (City-Data, n.d.). The loss to Texas citizens
is exuberant; however, the loss associated to the crimes in Texas
are just the beginning. After the crime is committed, the
communities deal with the costs of punishing and convicting a
person of these crimes.


Costs from Dallas Crime
According to City-Data, in 2012, the crime rate in Dallas
was nearly two times the National Average. When
comparing numbers from the Texas Crime Report against
City-Data numbers from 2012 it shows that Dallas is
responsible for 7.8% of Texas burglaries, 13.5% of
robberies, and of 6.3% of larceny-theft.
In addition to the losses, The State of Texas and Dallas
County pay enormous costs each year for arrests, defense
assistance, court hearings, incarceration, probation, and
release supervision programs. Dallas County defendants
cost the State of Texas an average amount of nearly $336
million per year. Dallas pays nearly $124 million each year
for their offenders (Texas Criminal Justice Coalition, n.d.).


In total, Dallas crimes cost the local and state taxpayers nearly $1.8 billion each year. One way to change this
astounding number is to help the ex-offenders change their behaviors. All of the data found on crimes in Texas
indicates that if we reduce recidivism by even 10%, Dallas and the State of Texas will save nearly $174 million
each year. A reduction in recidivism must be a goal of Dallas County.
Robberies in Texas, 2012:
30,375 reported Robberies
$54,614,258 total losses

Burglaries in Texas, 2012:
204,976 reported Burglaries
$516,173,705 total losses

Larceny-Theft in Texas, 2012:
605,362 reported Thefts
$686,004,702 total losses
Texas Costs for Dallas County Offenders- Per Day
Felony Offenders $825,968
Substance Abuse Punishment $37,914
Post-Release Probation $1,379
Parole Programs $15,043
Probation Programs $39,924
Total State of Texas Costs $920,228

Dallas County Costs- Per Day
Pre-Trail Incarceration $255,352
Misdemeanor Offenders $16,815
2012 Dallas County Public Defense $66,447
Total Dallas County Costs $338,614
Figure 1: Texas Crime Report: Index Crime Analysis 3
Figure 2: Adult Criminal Justice Data Sheet
JCPenney Helps Open Doors

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Recidivism in Texas
According to the Texas Criminal Justice Coalition, recidivism rates in Texas
are high enough to negatively impact the society. Between the fiscal years
of 2008 to 2011, Texas saw a re-arrest rate of about 63%. Of those re-
arrests, 98.9% were non-violent and non-sexual arrests. From the fiscal
years 2009 to 2012, of those released from a state jail 31% were re-
incarcerated with 98.9% of those being non-violent and non-sexual (Texas
Criminal Justice Coalition, 2013).



Recidivism Effects on Society
Recidivism reduces the quality of our society and its safety; it also causes crime rates to remain constant or
increase. Crime not only affects the individual offender, but also affects the society as a whole. Economically,
crime is devastating. When you add the losses of property, money, jobs, and costs of the judicial process,
billions are lost each year in Texas. It is our belief that because the majority of repeat offenses in Texas,
especially in Dallas, are non-violent and non-sexual, there is a higher chance that individuals can be
successfully nurtured back into society.

Employment Effects on Recidivism
The National Research Council (2007) performed a research experiment based on subjects released from
Texas state prisons. The experiment results yielded that recidivists who attained employment upon release,
remained out of prison longer than those who did not. Those who received employment averaged about 30
months out of prison as opposed to 17 months for those who did not (Tripodi, Kim, & Bender, 2009). Based on
this study, employment proves to be a leading factor in preventing offenders from refraining in criminal activity
(Tripodi, Kim, & Bender, 2009). There has been a proven significant reduction in persons reoffending and a
reduction in time for re-offense, related to employment. The impact on those who participate in work programs
has been positive.

Recidivism Reduction Programs
The biggest challenge for offenders is their transition from
prison to society. Giving these ex-offenders a chance to be a
part of society is perhaps the biggest gift they and society can
receive. Due to a reform that began in 2007, the expansion of
rehabilitation and treatment programs has proven to improve
recidivism. In such, Texas saw an 11% reduction in recidivism
in 2012 (McClatchy News, 2012).

According to John Whitmire, Senate Criminal Justice
Committee Chairman, these programs save millions of dollars
for not only the state, but also the country. As Whitmire stated,
"There's nothing tougher on crime, and better for public safety,
than ensuring that people who get out of prison don't commit
new crimes (McClatchy News, 2012).

Improving Society
Treatment programs aim to aid individuals to maintain a role in society again, in efforts to reduce recidivism.



Between the fiscal
years of 2008 to
2011, Texas saw a
re-arrest rate of
about 63%.
-Texas Criminal Justice
Coalition
"There's nothing tougher on
crime, and better for public
safety, than ensuring that
people who get out of prison
don't commit new crimes."
- John Whitmire, Senate Criminal Justice
Committee Chairman
JCPenney Helps Open Doors

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These programs may provide one or a combination of the following:
Counseling
Drug and Alcohol treatment
Education and Work training
Shelter
Clothing

Not only do the offenders benefit, but also the quality of the society as a whole will improve. Though it is
difficult to target the state as a whole, we can start by improving one city at a time. In the long run, not only will
our beautiful city of Dallas shine but also the state of Texas as a whole has the potential to improve. JCPenney
and DOORS together, aim to promote the stability of the city and its inhabitants. While DOORS provides ex-
offenders with services to reduce recidivism, JCPenney will provide them with the necessary attire they need to
attend interviews.
Proposal
Plan
With the joined efforts of JCPenney and DOORS, the main mission is to give people who have been released
from incarceration open opportunities to be a part of society. The participants will be provided with appropriate
attire and training for employment interviews. With DOORS skill training and JCPenney attire, we hope to help
ex-offenders acquire employment.

Jim Robinson, a caseworker at DOORS, estimates that approximately 150 to 175 men and women receive
assistance from the DOORS program each year in job placement. Of this number, an estimated 60% are men
and 40% are women (Appendix B).

Business Attire
JCPenney will offer two categories of business attire to DOORS participants depending on the level of
employment the participants are seeking; Business Casual and Business Formal (refer to Figure 1 and Figure
2).



Figure 1. Business Casual Attire
According to Virginia Tech, business casual means looking crisp, neat and appropriate (Virginia Polytechnic,
2014). The basics for men include khakis, a leather belt, long sleeved button up shirt, and leather shoes. The
basics for women include a buttoned up shirt, a pencil skirt, closed toed heels, and tights (Virginia Polytechnic,
2014). Though these are not the only options to choose from, they are some common examples. Refer to the
Business Casual figure in appendix C for more examples.
JCPenney Helps Open Doors

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Figure 2. Business Formal Attire
The above figure shows some examples on what applicants might wear to an interview that requires strictly
formal business attire. The male applicants most likely will wear a tailored suit with a leather belt, dark socks,
and leather shoes. The female applicants will also wear a tailored suit with dark close-toed heels. As
mentioned before, there are many options and varieties depending on the applicants preferences. Refer to
Business formal figure in Appendix C for more examples.

Lakeside Dry Cleaning
Dry cleaning vouchers will be provided to participants by Lakeside Dry Cleaners located near the selected
JCPenney location. For an example of the Lakeside Dry Cleaners vouchers see Appendix D.

Schedule & Details
This proposal will start on July 29, 2014 and continue through July 29, 2015 where the process will then be
evaluated; this will be an ongoing process throughout the year. We hope to assist participants as quickly as
possible by providing them access to stylist appointments as needed within their time frame.

The plan is to follow a schedule as shown below.




How it works:
Referral
Fittings
Interview
The estimated 175 DOORS participants are referred to a
designated stylist working at the JCPenney store located at 6051
Skillman St. Dallas, TX 75231.

The stylist will help the participant customize an outfit according
to the individual participants interviewing needs.

JCPenney will provide tailoring assistance to the business formal
participants if needed.

Participants are now dressed for interviews. They will be provided
with a dry cleaning voucher to maintain the clothing they receive.

JCPenney Helps Open Doors

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Benefits
The joint effort of DOORS, JCPenney, and Lakeside Dry Cleaners will benefit society by preparing ex-
offenders in job and interviewing skills, proper business attire for interviews, and maintenance of clothing.
Participants will have a chance to look and feel their best, which we believe will increase their interview
performance. By obtaining employment, ex-offenders have a chance to start fresh and this could be a major
factor in reducing recidivism. As stated previously, if we can reduce recidivism in Dallas just 10%, taxpayers in
Texas and Dallas will save nearly $174 million.
Staffing
Kathleen Polk: Operations Manager
Kathleen has a degree in Operations Management and has been our OM for the past 6 years. Her
responsibilities are to improve the operational systems, processes and policies in support of our mission. She
will manage and increase the effectiveness of coordination and communication between DOORS and
JCPenney. As part of our management team she will manage functions, provide consulting, and contribute to
the overall organizational planning and strategy for JCPenney Helps Open Doors.

Erick Alvarez: IT Database Administrator
Erick specializes in the field of database administration. He has been in charge of administering JCPenneys
databases for 7 years. His experience in designing, monitoring database efficiency, and sustaining integrity
and security of databases will help JCPenney Helps Open Doors be a successful project. For this to happen,
Erick will create a database that will specialize in storing the candidates information. From this information,
JCPenney will keep track of the 175 participants that will be given presentable clothes for job interviews each
year.
Karen Aguirre: Project Manager
Karen has been working for JCPenney as a project manager for the past 8 years. Her expertise ranges from
retail, digital commerce operations, product management, and managing a broad range of business functions
and issues. She will be in charge of making the JCPenney Helps Open Doors project become a success. The
strategies, deliveries, and project priorities will be set by Karen. Any risk and issues that might come up will be
reported to Karen as well.
Mira Qutub: Stylist
Mira has 6 years of experience as a professional stylist for JCPenney. As a stylist, she is responsible for
conducting complete consultation for customers regarding pricing and services. She is also tasked with
suggesting appropriate and professional clothing for each individual customer. With her expertise, Mira will be
able to assist all participants of the JCPenney Helps Open Doors project in choosing the right interview attire.
Neel Kumar: Tailor
Neel has 10 years of experience as a tailor and has worked with JCPenney for 5 years. His job has been to
alter clothing to fit individuals or repair any defective garments. He is extremely confident and professional with
all his alterations. With his experience, Neel will be able to bring a level of customization to the participants of
JCPenney Helps Open Doors. Getting the right fit for each individuals interview attire is Neels mission as a
part of our staff.
Shanna Cui: Accountant
Shanna has both her undergraduate and graduate degree in Accounting and has worked as a CPA for 12
years now. Her job as an accountant is to prepare and examine financial records as well as check that records
are accurate and that taxes are paid on time. Her position as Accountant for JCPenney Helps Open Doors is to
preform overviews of all our financial operations to make things run as smoothly as possible.

Jeff Pearce: Lakeside Dry Cleaner
Jeff has owned and operated his own Dry Cleaning store, Lake Side Cleaners, for almost a decade now. By
partnering with JCPenney, his role as Dry Cleaner will be to perform all dry cleaning services, as needed, in
accordance to JCPenney standards. He will inspect garments for any stains and preform a stain removal if
JCPenney Helps Open Doors

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needed. Jeffs service is vital to JCPenney Helps Open Doors because we want to give our participants a clean
and professional look.

Budget

Business Formal Attire
Category
Number of
People
Shirt
(with Tie) Suit Belt Shoes
Socks/
Hosiery
At-Cost
per Person Total
Men 15 $12.00 $48.00 $7.50 $15.00 $2.10 $84.60 $1,269.00
Women 10 $10.80 $36.00 $12.00 $4.20 $63.00 $630.00
Total 25 $22.80 $84.00 $7.50 $27.00 $6.30 $1,899.00

Business Casual Attire
Category
Number of
People
Shirt
(with Tie) Khakis
Dress
Skirt Belt Shoes
Socks/
Hosiery
At-Cost
per Person Total
Men 90 $9.00 $15.00 $7.50 $15.00 $2.10 $48.60 $4,374.00
Women 60 $9.00 $10.80 $12.00 $4.20 $36.00 $2,160.00
Total 150 $18.00 $15.00 $10.80 $7.50 $27.00 $6.30 $6,534.00







Grand Total
Business Formal
Attire
$1,899.00
Business Casual
Attire
$6,534.00
Dry-Cleaning $1,000.00
Total $9,433.00

Explanation:
"At Cost" means that the product will be provided at cost without an average of 70% markup.

This budget in the estimated amount of $9,433 is made possible by JCPenney's contributions to the DOORS
program. It will provide clothing for 175 people, 105 men and 70 women, who will start their new life by going
for the job interviews so they can be productive citizens. JCPenney is a community-focused company. It is a
responsible corporate citizen and strives to fulfill its social responsibilities in the communities it serves.
Lakeside Cleaners
Category Number of People Dry-Cleaning per Person Total
Business Formal Attire 25 $10.00 $250.00
Business Casual Attire 150 $5.00 $750.00
Total 175 $1,000.00
JCPenney Helps Open Doors

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Authorization:

In able to make JCPenney Helps Open Doors a reality, this notarized form will give an initiation for the
proposal implementation.
We, The Dallas Chamber of Commerce, hereby authorize JCPenney in association with DOORS to start the
project J CPenney Helps Open Doors. The project is a response to the friendly competition, Businesses Give
Back set up by The Dallas Chamber of Commerce on July 5, 2014. As guaranteed, we The Dallas Chamber
of Commerce will help cover half of the costs for JCPenney Helps Open Doors. To implement the project, The
Dallas Chamber of Commerce agrees to fund the project 40 days after the proceeding date of July 29, 2014.
The Dallas Chamber of Commerce agrees to give an amount of $4,716.50 to start the project JCPenney Helps
Open Doors.
Signed below are JCPenneys authorized employee signatures and The Dallas Chamber of Commerce
authorized representatives signature:

The Dallas Chamber of Commerce

Dallas Chamber of Commerce Representative

JCPenney

Erick Alvarez, IT Database Administrator Kathleen Polk, Operations Manager

Karen Aguirre, Project Manager Mira Qutub, Stylist

Neel Kumar, Tailor Shanna Cui, Accountant



Signature of Notary Public



JCPenney Helps Open Doors

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References

City-Data. (n.d.). Crime Rate in Dallas Texas (TX): murders, rapes, robberies, assaults, burglaries,
thefts, auto thefts, arson, law enforcement employees, police officers, crimes map. Retrieved
from http://www.city-data.com/crime/crime-Dallas-Texas.html
DOORS. (2013). Message from the President and CEO. In When Doors Open, Lives Change.
Retrieved from http://www.dallasdoors.org/index.html
J.C. Penney Corporation, Inc. (2014, Jan. 23). In Encyclopedia Britannica online. Retrieved from
http://www.britannica.com/EBchecked/topic/450063/JC-Penney-Corporation-Inc
Lee, Trymaine. (2012, June 6). Recidivism Hard to Shake for Ex-Offenders Returning Home to Dim
Prospects. Huffington Post. Retrieved from
http://www.huffingtonpost.com/2012/06/09/recidivism-harlem-convicts_n_1578935.html
McClatchy News. (2012, Sept. 25) Report: Recidivism Rate Down as Texas Focuses on Treatment. In
Governing the States and Localities: Public Safety and Justice. Retrieved from
http://www.governing.com/news/state/mct-report-recidivism-rate-down.html
Texas Criminal Justice Coalition. (n.d.) Dallas County, Texas: Adult Criminal Justice Data Sheet.
Retrieved from http://countyresources.texascjc.org/sites/default/files/adult_county_data_sheets/
TCJC's%20Adult%20Dallas%20County%20Data%20Sheet.pdf
Texas Criminal Justice Coalition. (2013, February 26). Safer, Smarter, and More Cost-Efficient
Approaches to Reducing Crime in Texas. Retrieved from
http://www.texascjc.org/safer-smarter-and-more-cost-efficient-approaches-reducing-crime-texas
Texas Department of Public Safety. (n.d.). Texas Crime Report for 2012: Index Crime
Analysis 3. Retrieved from http://www.txdps.state.tx.us/crimereports/12/citCh3.pdf
Thompson, Steven R. (2013, Feb. 28). How many people actually are employed at Penneys Plano HQ.
Dallas Business Journal. Retrieved from http://www.bizjournals.com/dallas/blog/2013/02/how-
many-people-are-actually-employed.html?page=all
Tripodi, S., Kim, J., & Bender, K. Is Employment Associated With Reduced Recidivism?: The Complex
Relationship Between Employment and Crime. (2009, July 28). International Journal of Offender
Therapy and Comparative Criminology, 706-720.
Virginia Polytechnic Institute and State University. (2014, Feb. 24). Business Casual Attire. In Division on
Student Affairs: Career Services. Retrieved from
http://www.career.vt.edu/JobSearchGuide/BusinessCasualAttire.html
JCPenney Helps Open Doors

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Why should you choose us?



Question & Answer

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Appendix A
Explanation of Calculations

Statement: When comparing numbers from the Texas Crime Report against City-Data numbers from
2012 it shows that Dallas is responsible for 7.8% of Texas burglaries, 13.5% of robberies, and of 6.3%
of Larceny-theft.
o Dallas Robberies (4,093), burglaries (16,090), and Larceny-theft (38,210) in 2012 Dallas County
per City-data.
o Texas Robberies (30,375), burglaries (204,976), Larceny-theft (605,362) in Texas per Texas
Crime Report for 2012: Index Crime Analysis 3.
o Calculated Percentages: Robberies (4,093/30,375=13.5%), Burglaries (16,090/204,976 =7.8%),
Larceny-theft (38,210/605,362= 6.3%).

Statement: There are 254 counties in Texas. Unfortunately, Dallas is responsible for nearly 28% of the
robberies, burglaries, and larceny-thefts in Texas (City-Data, n.d.).
o Robberies (13.5%) + Burglaries (7.8%) + Larceny-theft (6.3%) = 27.6%

Statement: Dallas County defendants cost the State of Texas an average amount of nearly $336
million per year. Dallas pays nearly $124 million each year for their offenders.
o Total State of Texas Costs X 365 = $335,883,220
o Total Dallas County Costs X 365= $123,594,110

Statement: In total Dallas crimes cost the local and state taxpayers nearly $1.8 billion dollars each
year.
o Texas losses $1,300,000,000 + crime costs ($335,883,220 + $123,594,110) = $1,759,477,330

Statement: All of the data found on crimes in Texas indicates that if we reduce recidivism by even
10%, Dallas and the State of Texas will save nearly $174 million each year.
o The per-day costs of parole and probation were removed from calculation because these costs
would be accumulated regardless of recidivism.
o Felony Offenders $825,968 + Substance Abuse Punishment $37,914+ Pre-Trail Incarceration
$255,352+Misdemeanor Offenders $16,815+ 2012 Dallas County Public Defense $66,447 =
$1,202,496 per day costs
o Per day costs X 365 = $438,911,040 annual cost
o $438,911,040 + Losses (1,300,000,000) = 1,738,911,040 X 10% = $173,891,104 saving when
recidivism is reduced by 10%



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Appendix B
Correspondence
From: Kathleen Polk
To: Jrobinson@dallasdoors.org
Cc: Neel; Shanna; Mira; Erik; Karen

Subject: Questions from Students at UTD

Mr. Robinson,

I am currently a student at the University of Texas at Dallas. My group and I have been given an assignment
where we are to represent a local company that will assist organizations in the Dallas community. While this is
just a mock assignment, we are taking it very seriously and would like realistic information to assist us in
creating a proposal. We will present our idea in a mock Dallas Chamber of Commerce meeting.

We chose JCPenney, and would like to offer the men and woman receiving job assistance by DOORS new
clothing for their interviews. Below I have listed several questions that will assist us in understanding the
realistic needs of DOORS.

1) Do you currently have access to new clothing for the men and women in the job related programs offered by
DOORS?

2) How many men and women do you estimate receive assistance from the DOORS program each year in
obtaining job placement?

3) Out of that number, how many women, and how many men need business attire for interviews?

You are extremely busy, so please know any information and assistance you provide is greatly appreciated.
We hope that we make this proposal realistic enough that it may be referenced when companies consider
Dallas organizations that need recognition and assistance. May we contact you with further questions during
the two week process of creating the proposal and presentation?

Please feel free to contact me by phone at (214) 673-2749 or email with any questions or concerns.

Thank you,


Kathleen Polk
Naveen Jindal School of Management
University of Texas at Dallas















JCPenney Helps Open Doors

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From: Jim Robinson
To: krp130330@utdallas.edu
Cc: Neel; Shanna; Mira; Erik; Karen

Subject: Questions from Students at UTD


Ms. Polk,
Thank you very much for choosing me to assist you and your group with your assigned task. It is a privilege to
work with such a fine group of outstanding students. Here are my responses to your questions:

1) Do you currently have access to new clothing for the men and women in the job related programs offered by
DOORS? No, we don't have clothing for the men and women that we service but we are able to refer them to
other agencies such as Attitudes & Attires, Unique Boutique, Cornerstone Baptist Church, etc.

2) How many men and women do you estimate receive assistance from the DOORS program each year in
obtaining job placement? In my estimation, approximately between 150 to 175 men and women receive
assistance from the DOORS program each year.

3) Out of that number, how many women, and how many men need business attire for interviews? Out of the
fore mentioned number listed above, I would say about 60% of the men and 40% of the women we serve need
not only business attire for interviews but clothes in general for everyday use. The majorities of the people we
serve are coming straight out of incarceration and have lost everything they possessed while they were
incarcerated.

Please know that these people are not just in need of clothing but food, shelter, medical assistance,
counseling, employment, etc. to help them become a viable part of society again. So hopefully group such as
your will be able to assist us in the coming future.

Respectfully yours,

Jim Robinson-Case Manager
Unlocking DOORS, Inc.
1402 S. Corinth St. Ste. 227
Dallas, TX 75215
jrobinson@dallasdoors.org
Phone: 469-587-7857 Fax: 469-587-7859


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Appendix C
Clothing Options

Business Casual Figure


Business Formal Figure


JCPenney Helps Open Doors

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Appendix D
Lakeside Dry Cleaning Voucher

















Gift
Voucher
LAKESIDE DRY Cleaners
9665 N Central Expy, Dallas, TX 75231
Phone
972 678 1283
Name
Amount
Exp. DATE
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Appendix E
Staffing Job Description References
Financial adviser: Job description. (n.d.).| Prospects.ac.uk. Retrieved July 21, 2014, from
http://www.prospects.ac.uk/financial_adviser_job_description.
IT database administrator. (n.d.). Cw Jobs. Retrieved July 23, 2014, from
http://www.cwjobs.co.uk/careers advice/profiles/it-database-administrator
JCPenney Project Manager - Digital Commerce Operations Job in Plano, Texas, United States.
(n.d.). Work In Texas Jobs. Retrieved July 23, 2014,
from http://workintexas.jobs/plano-tx/project-manager digital-commerce-operations-
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