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This version of the alert contains the Proprietary Information field.

The proprietary information in this alert is for AlcatelLucent internal use


only and is not to be shared with customers. The customer version of the alert is posted on the external OLCS site.
130519a Prior to removing a SF/CPM card press the RESET button
Type: Informational
Urgency: Medium
Publish Date: 6 May 2014
Region: ALL
Expiration: Not Applicable
Product category: Carrier Ethernet IP/MPLS & ATM Networks
Product line: Multiservice Core Switching Products
Product: 7750 SR (Service Router)
Subproduct: ALL
Model: 7750 SR12, 7750 SR7
Version: ALL, MG4.0, MG5.0, MG6.0
Product category: Carrier Ethernet IP/MPLS & ATM Networks
Product line: Multiservice Core Switching Products
Product: 7450 ESS (Ethernet Service Switch)
Subproduct: ALL
Model: 7450 ESS12, 7450 ESS6, 7450 ESS7
Version: ALL
Overview:
If a SF/CPM card is to be removed from a chassis, the RESET button on the card should be pressed prior to extracting the card.
Impact:
In order to remove a SF/CPM gracefully without any service impact in a redundant environment, it is highly recommended to press the
RESET button on the card before removal. This is recommended for extracting both the active and the standby SF/CPM.
Action To Be Taken:
If at any point a SF/CPM removal is required, follow the steps below:
1. Press the RESET button on the card to be removed.
2. Physically remove the card as soon as all LED's on the cards front panel, except the power LED, are turned off.
3. Do not wait longer than one minute, which is approximately the time it takes for the card to reboot.
Note: The information placed in the Proprietary Information field will not be sent to the customer and will not appear in the alert pdf file
published on the external OLCS site.
Proprietary Information:
DTS 156702
This Alert will be published externally to the customers by Tues, Apr 22 COB EST.
Contact:
AlcatelLucent Technical Support
Please contact the technical support team for your country. If you are unsure of who that is, you can locate the correct number by using our
AlcatelLucent Alerts
130519a AlcatelLucent Internal Use Only. Do not share with customers. Page 1 of 2
Technical Support phone numbers lookup tool, at
https://support.alcatellucent.com/
AlcatelLucent Alerts
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