17-1

INDIVIDUAL ROLE

(OR)
INDIVIDUAL BEHAVIOR

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-2
BASIC MODEL OF INDIVIDUAL BEHAVIOR

ENVIRONMENT

•Other people
•Objects
•Events

BEHAVIOR CONSEQUENCES

•Visible •Productivity
•Reactions •Conflicts
PERSON •Reactions to others
•Heredity •Talking
•Movements •Stress Etc.
•Knowledge
•Attitude and values •Expression of emotions
•Skills
•Needs
•Personality

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-3

Biological characteristics:
•Age
•Gender
•Personality
•Marital Status
•Length of service

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-4

• Age:
• There is relationship between age factor

and other variable like productivity,

absenteeism and satisfaction
•

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-5

• Gender:
• Understanidng the differing impacts on

women and men and tools have been

developed to assist with this assesment.
•

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-6

Personality factors:
•

• Heredity:
l Physical stature
l Facial attractiveness
l Muscle composition and
reflexes
l Energy level
l Fear, shy, distress result of
heredity
• Environment:
l culture
• Socialization process:
l Contribution of family and
social groups in
combination with the
culture .
Identification process:
• Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000
 17-7

Marital Status:
•

• Married employees have fewer absences, less turnover,

and report high job satisfaction than do unmarried
employees.

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-8

•Length of service:
lEmployees with more experience is likely to
be more productivity.
lOlder tenure workers are less likely to resign.

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000

 17-9

•Ability: An individual’s capacity to perform

the various tasks in a job.
uIntellectual: The capacity to do mental
activities – thinking, reasoning, and
problem solving
uPhysical Abilities: The capacity to do
tasks demanding stamina, dexterity,
strength, and similar characteristics.
uAbility-Job Fit: Employee performance is
enhanced when there is a high Ability-
Job fit.

Irwin/McGraw-Hill ©The McGraw-Hill Companies, Inc., 2000