E.

Dziiba Shaw-Taylor
3015 Glen Avenue / Baltimore, MD 21215
dziiba@gmail.com / Phone: 443-717-1749
edziiba2.weebly.com
Dedicated professional with experience in healthcare, research and management. Self-directed
and independent with ability to analyze systems to affect outcomes. A proven ability to lead
research, analyze and synthesize information and to develop systems that respond to
organizational needs. Quick learner who is able to grasp and apply new technologies, multi-task
and prioritize actions to advance projects and achieve goals.
CORE COMPETENCIES

Word, Excel, PowerPoint

Data collection & Qualitative
analysis
Strong Verbal & Written
Communications
Staff Development

Recruitment/Interviews
Budget
Development/Administration
Project Planning & Development

Workshop Development/Training

PROFESSIONAL EXPERIENCE
SPARKS

MARCH 2014 - PRESENT

RECEPTIONIST
ABERDEN, MD
Greet and announce clients, applicants and visitors; follow security procedures for
recording guests, suppliers
Receive and direct incoming calls to appropriate personnel voicemail
Assist with scheduling and preparing meeting and conference rooms
Perform general clerical duties associated with distributing office faxes, packages and
mail as required
Maintain records and logs of service requests and tracks their status
Order office supplies and other common use items for the location
MHM-SERVICES

2014

ADMINISTRATIVE ASSISTANT

SEPTEMBER 2013 MARCH

BALTIMORE, MD

Performed routine clerical processing of documents according to prescribed procedures

Accurately created, organized, scanned, faxed and/or filed to facilitate retrieval, review
and processing
Received, screened and directed telephone communications
Maintained calendar and scheduled appointments, meeting and conferences
Monitored use of and maintain supplies and equipment
Prepared and submitted timekeeping and leave records for assigned staff
Attended staff meetings and in-service education programs as required
Assisted nursing staff in clerical functions including scheduling mental health
appointments
Collected utilization data and assisted in maintaining medical records as needed

SELF-EMPLOYED
AUGUST 2013
CONSULTANT
MD

JANUARY 2010
BALTIMORE,

Assisted client in development and management of online medical review program

(Shine-Review)
Developed business plan, outlined objectives, interviewed, hired and trained staff
Implemented course syllabus and objectives; helped outline program for each student
Liaised with client, staff and students to provide review services
Produced and submitted timely, high-quality project reports
Acquisition of overseas contracts with numerous institutions and hospitals

BOARD OF CHILDCARE
DECEMBER 2009
AGENCY CHILDLIFE COORDINATOR

OCTOBER 2008 BALTIMORE, MD

Assisted residents with behavioral and educational skills in a community home setting
Provided supervision of residents with emotional disabilities with direct care, positive
role modeling and relationships
Coordinated with Department of Social Services and Department of Juvenile Services to
promote healthy development and growth
Developed Individual Treatment Plan- create opportunities for correct emotional
experiences and socialization and well as implemented agency Behavioral Modification
system

OFFICE OF RESEARCH, UNIV. OF MARYLAND

NOVEMBER 2003
RESEARCH ASSISTANT

FEBRUARY 2002 BALTIMORE, MD

Created and disseminated bi-monthly tracking reports to unit

Communicated between units and management regarding policy and procedures
pertaining to prospect tracking and assignment challenges
Created reports and allocated data fields and tables
Responsible for management, analysis and dissemination of biographical data
Provided technical and policy assistance to user community of the alumni/donor database
-BSR Advance
Data cleanup and maintenance for stages, assignments, corporations and foundations

EDUCATION

BACHELOR OF SCIENCE (BIOLOGICAL SCIENCE)

DECEMBER 1996
UNIVERSITY OF MARYLAND COLLEGE PARK
PARK, MD

COLLEGE