SandeshGurung

12 Reeves Road, Aldershot, GU124NT

Mobile-07419336675
E-mail-sgrg07@live.com

Highly professional BA (HONS) Business Management graduate from Southampton Solent University with proven
experience in customer service seeking a fast paced rewarding career in financial sector which offers training and chance
of career progression. 3 years of highly successful employment in AM Restaurant, promoted to team leader based on
excellent communication, confidence, leadership and team working skills. Event management experience within the
Aldershot Nepalese Community. Co-Founder and Ex-President of Southampton Solent Nepalese Society.

SKILLS

Good knowledge of MS-Office Applications

Good interpersonal skills and knowledge, vast experience of customer service

Good with numbers (A in maths in GCSE, Merit in Access to Higher Education Course)

EDUCATION
BA (Hons) Business Management: 2:2, Southampton Solent University (2011-2014)
-Modules included :-Marketing, Human Resource Management, Strategic Management, Business Law, World Economics,
Business Finance Management
-Did my dissertation on the Economic origins of the Arab Spring
Access to higher education (business pathway), Reading College (2010-2011)
-Accounting, Business, IT, Maths
GCSEs, Reading College (2009-2010)
- English-C , Maths-A, Sociology-B, Business-B, ICT-C
1996-2006 Tops Higher Secondary Boarding School (Nepal)
-School Leaving Certificate: English, Mathematics, Science, Social Studies, Health, population and Environment
Education, Office management and Accounting, Additional Mathematics, Nepali.
ACHIEVEMENTS

Event organiser: Aldershot Nepalese Youth Community October 2013

-Responsible for venue bookings, Hiring Artists and Equipments
-Promote the event with a viral social-media marketing campaign.
-Hosted the Mayor of Rushmoor Borough and his wife during the event.
-Responsible for managing the budget and handling all the paperwork.
President of the Southampton Solent University Nepalese Society (Sept 2012- Sept 2013)
-Responsible for arranging meetings and organising society events like go-carting, paintballing and bowling nights.
-Integrating with other societies in-order to encourage members to participate in other extra curriculum activities such
as martial arts, football, and basketball.
-Organised a gig and donated the money raised to Hakim Rai (a cancer patient in Nepal).

EMPLOYMENT HISTORY
AM Restaurant, Aldershot, (Team Leader)- Part time, (May 2011- July 2014)

Training new employees

Checking the stock and making sure deliveries were correct.
Handling customer complaints and dealing with their queries.
Encouraging communication and teamwork to meet company goals, it helped develop self-confidence and
skills in leadership
Building rapport with the customers, making sure they receive quality service.
Making staff rotas.

Tesco Depot Warehouse, (Loader) Weybridge (May 23 2012-Oct 2013)

Unloading goods into the warehouse and storing them in a systematic order
Loading goods back into trucks for them to be taken to their respective stores
Managing a team of 5 people responsible for reaching company targets.

Dominos Pizza (Delivery Driver),Aldershot, Hants (March 2010-Jan 2012).

Delivering Pizzas on time to the customers, Building rapport with the customers, making sure they are
satisfied.

Gurkha Oven (Waiter), Staines (November 2008- Feb 2010)

General Waiter Duties, Handling cash and operating the till
McDonalds (Crew Member), Fleet Services, (March 2008- October 2008)
Working as a part of a team effectively to achieve targets set by the manager.
Working in a busy environment, under pressure at the best personal ability.

INTERESTS
Sports: Keeping healthy and fit by going to gym regularly, playing football, basketball and swimming. Captain
of my local football team Unity FC. It has helped me develop confidence and self belief.
Music: Keen Musician. Playing Guitar in a Rock band named The Barrels since 2011. Played several gigs
including Nepali Mela in London.