Documente Academic
Documente Profesional
Documente Cultură
By: Jared
Anderson
Table of Contents
iii
Table of Contents
Table of Contents ..........................................................................................................................................iii
Introduction ..................................................................................................................................................... v
Chapter 1: Preparing Food......................................................................................................................... 3
Preparing Fajitas........................................................................................................................................ 3
Cooking Rice .............................................................................................................................................. 5
Making Guacamole .................................................................................................................................. 6
Chapter 2: Cooking the Food.................................................................................................................... 9
Cooking Chicken ....................................................................................................................................... 9
Cooking Steak ............................................................................................................................................ 9
Cutting Chicken and Steak .................................................................................................................. 10
Preparing the Beans............................................................................................................................... 10
Fixing the Rice .......................................................................................................................................... 11
Chapter 3: Employee Behavior ............................................................................................................... 15
Dress Code: ............................................................................................................................................... 15
Employee Expectations: ........................................................................................................................ 15
Interacting with Customers: ................................................................................................................ 16
Troubleshooting: ......................................................................................................................................... 17
Index ................................................................................................................................................................ 19
Introduction
Introduction
The purpose of this manual is to help you, our valued employee, learn
the way Chipotle operates as quickly and easily as possible. Before we
get started, however, there are a few things you must know.
Before arriving to work, you must put on your Chipotle uniform (shirt
and hat). Then, when you arrive at your Chipotle, the first thing you
should do is clock in. Clocking in is quite easy. All you need to do is
go to the office and get your swipe card. Then, you go to the front
and swipe it in the register and press clock in. If you have any trouble,
please contact your General Manager, Service manager or Kitchen
Manager on duty.
The first section of this manual will help you understand the steps and procedures of
preparing food in the kitchen, such as mixing fajitas, cooking rice and preparing
guacamole.
The next section will explain to you the way we cook and cut the chicken and steak here
at Chipotle as well as explaining how to fix the beans and rice.
Finally, the last section of this manual is about the Chipotle employee and all that is
expected from him/her. Ranging from behavior to dress code and timeliness, this
section will tell you what it takes to give the best restaurant experience possible to our
customers.
vi
Materials:
All materials required in this manual will be provided for you by Chipotle.
Large deep pan
Deep pan
Introduction
vii
Shallow pan
Knife
http://www.coldsteel.com/images/products/59KCZ_m.jpg
Cutting Glove
http://www.superiorglove.com/system/images/1973/origina
l/GU500-480-Universal-5-Finger-Chain-Mail-Cut-ResistantGloves-IMG.jpg
Cutting board
viii
Mixing Bowl
http://1.bp.blogspot.com/-f94jncj4xi4/Uho_DWqXQI/AAAAAAAA0Yg/fhxpQo7tCx0/s1600/Stainless+ste
el+mixing+bowl+set+(8).jpg
Slotted Spoon
Whole Spoon
Introduction
ix
Chipotle Hat
http://s3.amazonaws.com/chipotle_production/spree/produ
cts/316/large/cmg.baseballhat.640.jpg?1360951182
Chipotle Shirt
http://thumbs1.ebaystatic.com/d/l225/m/mlqBPY0T4P225m
QAiq7BbHg.jpg
Symbols:
warning
http://www.lightthenight.org/chapter/sac/3125508/chipotle
Chapter 1
In order to prepare fajitas you must first cut both the onions and the bell peppers.
Before cutting anything, make sure you put on latex gloves, a chain cutting
glove, and then another latex glove over the chain glove so you dont cut
yourself.
Cutting Onions:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Put gloves on
Get a large deep pan
Get a mixing bowl
Get a shallow pan
Get the pan of bell peppers
Get the pan of onions
Scoop 3 full shallow pans of bell peppers and pour them into the
mixing bowl
8. Scoop 2 full shallow pans of onions and pour them into the bowl Mixed Fajitas
9. With your hands, mix the onions and bell peppers together
10. Pour the mixed onions and peppers into the empty large deep
pan
This should fill up half of the large deep pan
11. Repeat the process again to fill up the second half of the large deep pan
Chapter 1
Cooking Rice
Making Guacamole
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
2
Cut each avocado in vertically in half
Tap the avocado pit with your knife to get it stuck in it
Twist your knife to remove the pit
Repeat the process for all of the avocados
Use a spoon to scoop out the avocados insides into a mixing
bowl
Step 3: Remove the pit
Repeat for all of the avocados
Put 2 cups of cilantro into the bowl with the avocados in it
Put a cup of diced jalapenos in the bowl
Put a cup of lime juice into the bowl
Put a 2 cups of diced onions into the bowl
Use the guacamole beater to beat the avocados until the guacamole
has a nice creamy texture
Scoop the guacamole out of the bowl into shallow pans
Repeat the whole process for all of the boxes of avocados
Finished
Guacamole
http://whatscookingamerica.net/CynthiaPineda/GardenGuacamole/AvocadoPitted1.jpg
Chapter 2
Cooking Steak
10
Chapter 2
11
Chapter 3
Troubleshooting
15
Dress Code:
The Chipotle dress code is very lax. All that is required is your Chipotle shirt and hat.
Non-slip shoe covers are provided by Chipotle for your safety.
Employee Expectations:
There are a few things that are expected of every Chipotle employee.
http://media.al.com/breaking/photo/chipotle-3311cd609661ef06.jpg
16
Always be smiling
Keep a good attitude
Use your manners (yes maam/sir)
Wash your hands every hour
Get new gloves when yours get dirty
If a customer asks for something special, try your best to give it to them
Troubleshooting
17
Troubleshooting:
While working at Chipotle, you may run into some common problems. Here are a few of
them and some solutions to them.
All of these are common examples that occur daily. The best way to deal with customers
is by being polite and considerate. Remember, the customer is always right.
Index
19
Index
Beans Beans, 10
Behavior, v
Bell Peppers, 3
Brown, 5
Chicken, 9
Chipotle, 1, v, vi, ix, 15, 16, 17
clock in, v
Cutting, 10
Fajitas, iii, 3, 4
Guacamole, iii, 5
Introduction, v
Materials, vi
onions, 3
Rice, iii, 4, 5, 11
Steak, 9
Table of Contents, iii
Uniform, v