Jolene Shepherd

2217 Gallagher Ave

Winnipeg, Manitoba R3C 1T7
Telephone: 204-632-6292
Email: jolene.d.shepherd@gmail.com

Highlights of Qualifications

Excellent customer service

Friendly and approachable
Enjoy working with children
Efficient and organized

Education
Library and Information Technology Diploma
Red River College, Winnipeg, MB

September 2013 May 2015

Relevant Course Work:

Cataloguing in Dewey Decimal and Library of Congress

Reference Services

Readers Advisory for Children

Readers Advisory for Young Adults

Communications

Marketing the Library

Internet Research

Bachelor of Arts in History

University of MB, Winnipeg, Manitoba

2003 2007

Related Experience
Work Placement
Manitoba Indigenous Cultural Education Centre, Winnipeg, MB
Served patrons at Circulation Desk
Shelved books and shelf-read
Researched patrons queries
Created a book display

April 2014

Work Experience
Summer Program Coordinator and Library Assistant
April 2014 August 2014
Manitoba Indigenous Cultural Education Centre, Winnipeg, MB
Planned and implemented over 40 unique events, most for children

Jolene Shepherd

Telephone: 204-632-6292
Page 2

Facilitated show and tell sessions, story times and arts and crafts activities with
children aged 4 16
Served over 1800 people through outreach and programming
Catalogued materials with L4U software, using Dewey Decimal, MARC
authorities, and Sears Subject Headings
Performed Readers Advisory and fulfilled specific research requests
Handled patrons transactions at Circulation desk
Collection Development; researched current offerings in Indigenous scholarship,
fiction, and childrens materials

Drop-in Coordinator
2010 2011
North Point Douglas Womens Centre, Winnipeg, MB
Customer service and secretarial duties
Documented user statistics for the Centre and generated monthly reports
Organized a biweekly Community Kitchen workshop; advertised events,
purchased supplies and demonstrated cooking techniques
Worker-Owner
Mondragon Bookstore and Coffeehouse, Winnipeg, MB
Weekly inventory and grocery orders
Kitchen management
Facilitated weekly co-operative meetings
Customer service

2008 - 2010

Volunteer Experience
Member
January 2013 Present
MLA Prison Libraries Committee, Manitoba, MB
Designed committees promotional materials
Process and organize newly donated books
Provide outreach and readers advisory in correctional institution
Local Mentor
January 2014 April 2014
Cultural Mentorship Program, Red River College, Winnipeg, MB
Provided friendly guidance to a newcomer student
Introduced student to Manitoban culture by visiting local landmarks and
attending events

Certificates and Memberships

Current member of the MLA (Manitoba Libraries Association)

Current member of MALT (Manitoba Association of Library Technicians)
Recipient of 2013-2014 Betty Andrich Memorial Award in LIT Program
Recipient of 2013-2014 PAR Excellence EQ Award in LIT Program

References
Available upon request