A new SONY Biotechnology

training course to be launched

May 2015!

 EPICOR is an Enterprise Resource Planning

(ERP) platform, that offers a single end-to-end
solution for businesses. (www.epicor.com).
Utilizes a modular approach.
Robust capabilities.

 All business transactions are to be completed in

EPICOR.
Helps to reduce costs, streamline processes,
and improve response time.
Fosters continued growth and profitability.

 A training course that will cover basic navigation

of the platform.
Areas to be covered include:

Inventory Management
Sales Order Management
Service Order Management

2 days of in-class instruction.

 Course is applicable to all SONY Biotechnology

employees.
Target audience consists of an equal number of
men to women.
All have advanced degrees.
None have prior EPICOR experience, but are
familiar with similar databases.

 Employees will understand the necessity of

proper inventory management.
Employees will be able to accurately access the
availability of any part.
Employees will be able to successfully receive
new inventory.

Employees will be able to successfully issue

existing inventory to non-standard orders without
error.

 Employees will be able to successfully manage

both the sales and service order process, from
beginning to end.
Employees will be able to accurately enter sales
orders received via email, fax, and/or computer
without error.
Employees will be able to successfully create
purchase orders for reagents provided by our
vendor for sales order fulfillment without error.
Employees will be able to fulfill all service orders,
from receipt to shipment, submitted by our field
engineers without error.

 The content of this course will be presented

through many different strategies.

Lecture
Role-play
Diagrams/Screen shots
Real-life examples
Discussion groups
Practical exercises

A variety of technologies with all be utilized.

 Total time: 2 days, 8:00 am 5:00 pm each day.

Two 15-minute breaks in mid-morning and late
afternoon
1-hour lunch break

Day 1: EPICOR overview and Inventory

Management.
Day 2: Sales Order Management, Service Order
Management, and final review.

 Personnel required:

Facilitators and assistants

Administrative help
Students

Resources and material:

Facility requirements
Technology requirements
Handouts and other reference materials

 Employees with be sent an email outlining the

course: its description, goals, and objectives.
Table tents will be placed on all tables in the
cafeteria as a reminder, and to peak interest.
Course fliers will be placed throughout the
floor.
Poster boards will be strategically placed
around the office.

 Official meeting invites will be sent to gauge

interest and make identify how many sessions
we will need to hold.
Each main session will be focused on one
group or department, with a make-up session
open to all if necessary.
Training will be required, and courses will be
assigned if none are voluntarily selected by
August 2015.

 Formative assessments will allow us to measure

the effectiveness of our course design and
delivery.
These assessments are done a random times
throughout the span of the course.
Types of assessments include: observation,
discussions, Q&A, hands-on application,
quizzes, and simulations.

 Goals and objectives will be measured through:

Performance Reviews
Interviews
Reporting

Goals and objectives will be measured through:

Exercises and Simulations

Quizzes
Observation outlines
Rubrics
Questions

 Successful use of EPICOR is vital to our success

Reduces costs, saves times, and increases
profitability.
Training can be completed in 2 days.
All employees need to attend.
Content will cover all basic navigation and include
Inventory Management, Sales Order Management,
and Service Order Management.
Formative Evaluations will be conducted throughout
to measure effectiveness of course design and
delivery.