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Structural Interventions

Structural Interventions are such Broad Class of Interventions aimed at


improving
Organisational effectiveness involving changes in
1.Task
2.Structural Process
3.Technological Process
4.Goal Process
And covers activities involving work distribution, Reporting lines, workflow ,
Communication
Authority etc.
The SOCIO TECHNICAL SYSTEM’s
The arrangement of a Better Fit among Technology, Structure and
Social Interaction of a UNIT
Is the Core of such systems.
Protecting interference from External disruption , and optimizing relationship
between
The Social (Relationships) and Technical (Work related Structures)parts
creates HIGHLY
PARTICIPATIVE environment. This leads to Creation of HIGH PERFORMANCE
TEAMS.
Practiced in GE, HP, Honeywell ,Pepsi-cola Self Managed Teams Format
Self Managed Teams –
The difficulties encountered include
1.Difficulty in hierarchy – Redundancy of First line Supervisors
2.Increased Span of Supervision of Mangers – More Teams to Manage
3.Need for Enhancement of managerial Skills –Planning ,Co-ordination and Exec
4.Need for Training in – Leadership, Delegation, QC etc.
The team activity runs a Risk of Stagnancy and Complacency and org need to m
the Capability and renews this activity.
WORK REDESIGN
This initiative considers Five Core Job Characteristics (See Figure) and redesign
to Maximise Motivation
Hackman and Oldhams Model –WORK
REDESIGN
Job Characteristics Model of Job
Enrichment

Experienced
Meaningfulness
of Work

Felt
Responsibility

Knowledge of
Results of Work
activities
Moderators
Knowledge, Skill, Growth, Need
Core Job Strength etc
Psychological State Job Outcomes
Characteristics
Quality of Work Life
These are efforts to restructure MULTIPLE DIMENSIONS of the Organisati
The usual mechanism consider Participation in Decision making (Union -
And problem solving.
The Modes Include
1.Voluntary Involvement encouraged
2.Unions formal Participation
3.Training in Problem solving (Quality related
4.Quality Circles and Small Group activity
5.Job Rotations /Skill Development (Multiskilling ) etc
The Stability of this initiative is impacted by
1.Changes at Union End
2.High Expectations
3.Ignoring other areas impacting this
4.Laxity in Participation by Supervisory Cadre on account of insufficient
Security & Other fears like redundancy

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