52 MANILLA LANE

HAMPTON, VA 23669
(757)320-8423
topazkjones@gmail.com

January 2, 2015

To whom it may concern:

I am exploring the possibility of obtaining my Masters in Public Health through the

graduate courses in your General Public Health Masters Degree Program.

Within is my enclosed resume I have been able to successfully assist my employers.

Today the Public Health field have become a major factor in supporting the
community. Working with the physicians, patients, and other staff members to
make sure the office of public health runs smoothly, also communicating with
management to propose new ideas and improvements. I am able to contribute my
previous knowledge to complete your accredited program and operate within the
office of public health successfully.

I am currently unemployed and a full time online student at Norfolk State University;
however I am looking for a job to assist me in providing for myself.

Sincerely,

Topaz K. Jones

Enclosure

Topaz Jones
topazkjones@gmail.com 52 Manilla Lane Hampton, VA 23669 757-320-8423

Objectives
To obtain a career within the department where I can showcase my extensive knowledge
and skills while contributing to the company success.

Education
Bachelors of Science in Interdisciplinary Studies
Concentrations in Biology, Medical Technology, and Health Service Management
Norfolk State University, Norfolk VA
Anticipated Graduation Date: (May 2015)

Experience
TELEPERFORMANCE
| 2807 WYLDS ROAD AUGUSTA, GA 30909
WellCare Intake Coordinator July 2014 October 2014
Assisting providers as an Intake Coordinator answering inbound calls my duties consist of
creating authorizations, answering questions about previous authorizations, while abiding by
all HIPPA laws, and providing positive customer service relationship.
Dr. JOSEPH CHEMPLAVIL
| 2115 Executive Drive Suite 1A Hampton, VA 23666
Office Receptionist June 2013 August 2013
Ensuring the front office duties by updating patient information, collecting co-pays, creating
new patient charts, and answering multiline telephones. Also, assisting the office staff by
taking and relaying messages in a timely manner while providing a positive patient
employee relationship.
PEDIATRICS AT THE
HAMPTONS | 410 Marcella Road Suite B Hampton VA, 23666
Office Receptionist June 2008 March 2010
Assisting patients with check in and check out while collecting co-pays, and answering multi
line telephones. Also creating patient charts, updating new patient information, and purging
medicals records of those aged charts. As well as, participate in staff meetings, attended
seminars, workshops and provided feedback to physician in case of management. Overall
completing all facets of patient support while establishing and maintaining a professional
rapport.

Skills & Abilities

Proficient in Microsoft Word, Excel, and PowerPoint with an abundance of
knowledge of HIPPA, Medical Record upkeep, filling and scanning. Along with

strong interpersonal, organizational, and communicational skills. Licensed

Notary for the Commonwealth of Virginia.

Communicati
on Skills
Excellent communication skills and very effective in completing teamwork

Assisting customers with produce while directing their attention to any problems

Communication between the patients, physicians, and pharmaceutical

representatives

Able to communicate with a team or individual group of peers

Organization
Skills

Collected co-payments daily

Creating charts and updating patient information

Creating word documents, excel worksheets, and PowerPoint presentations

Leadership
Strong affiliations with Pediatrics at The Hamptons, Hampton-Newport News
Continental Societies, Inc., Volunteer at Central Virginia Foodbank,