OKBA ABDULLAH

302-758 Kipps lane London, Ontario N5Y 4Y1 (519) 318-3000 okarb@hotmail.com

SKILLS/ QUALIFCATIONS:
 Outstanding communication, project management, and team building skills.
 Organized and detail oriented.
 Advanced Microsoft office skills (word, excel, power point, ETC)
 Articulate communicator, and effective trainer.
 Ability to achieve immediate long-term goals and meet deadlines
 Relationship development experience that allows me to build a solid clientele base
 Fluent in Arabic and English

WORK EXPERIENCE:
WINMAR PROPERTY, London Ontario, Restoration Specialist 2008-Present

• Keep track of all employees attendance, and time sheets

• Organize and received supplies necessary for jobs.
• Answer urgent calls from customers and dispatch teams to location.
• Prepare teams with tools, supplies, and information necessary to do their jobs.

National Steam. London Ontario, Estimator 2007-2008

• Visited customers homes and estimated the work that had to be done
• Prepared detailed reports for management which included: location, damage, expense, and
workers names.
• Consulted with customers and advised if additional work was required.
• Supervised work and managed projects to ensure deadlines and budgets were met.
• Managed any issues with respect to labour disputes.

Miracle Steam, London Ontario, Customer Service Representative 2005-2007

• Answered customer inquires and set up appointments

• Provided solutions to customer concerns.
• Estimated costs of damage.
• Contacted insurance companies to resolve customer’s issues.
EDUCATION & ACHIEVEMENTS:

Fanshawe College. London Ontario. Business Accounting Diploma 2006-2009

• A program that focuses on developing accounting skills and business management towards
success in the work filed. Courses include: Accounting, Statistics, Taxation, and Computer
Applications for accounting

Al-Saada Secondary School. Damascus, SYR. High School Diploma. June 2005

REFERENCES AVAILABLE UPON REQUEST