Documente Academic
Documente Profesional
Documente Cultură
Works with all areas of the organization in getting any necessary or requested
documentation for patients, insurance carriers or other areas; may interact with hospital
patient accounting or records personnel to obtain patient demographic or other billing
information.
Operates hospital information system terminal to obtain patient demographic
information, patient insurance information and status of approvals or denials
Completes processing of all inpatient and outpatient documents received on a daily basis.
Initiates contact with patients and/or third party carriers if there is a delay in responding to
statements or claims.
Processes incoming and outgoing mail; resolves issues communicated via incoming calls
Records results of mail and telephone contacts on the computer billing system.
Trusted advisor, liaison, and assistant for customer service and complaints
Maintains office procedures to include mass incoming and outgoing mail, office and
management calendar, appointments, travels, and generating employee schedules
Training and briefings via written and oral communications
Promotes an environment where individuals are treated with dignity and worth regardless
of race, color, religion, national origin, sex, etc
Assistant Manager Sonic
November 2002 - Jun 2004
Hired, trained, developed, and supervised employees; ensured diversity and equal
employment
Education
Professional
Characteristics
Shondale Ray
5161 Rice Road Apt. 170 Antioch, TN 37013
shondaleray@yahoo.com; 615-686-3824