Nicole Sammons

Objective
May 3, 2015 I will be graduating from Sinclair Community College with my Associates Degree in
Applied Science with major in Health Information Management. I will also become a certified
Registered Health Information Technician. I am interested in starting my career in coding at your
facility.

KEY SKILLS
Office
Skills:

Comput
er Skills:

Telephone & Front Desk Reception/Schedule Customer Service Payment

Collection/Processing/Cash Handling/Balancing Filing Database & Records
Management Executive & Administrative Support Confidentiality Reports &
Spreadsheets Complaint Handling Filing/Organizing Inventory/Supplies Data
Entry Daily Timesheet/Payroll Entries Following Rules/Regulations/Guidelines/Laws
Word Excel PowerPoint Access Deltek Outlook Windows Vista/XP Maximo
Internet researching Trained in 3M Coding and Reimbursement System
Exposure to EPIC and Solcom

PROFESSIONAL EXPERIENCE
n

Diversitech Inc. (WPAFB, OH) Administrative Assistant, 02/11Present

Filing, faxing, reports, timesheets for all lab employees into Payroll system, following rules
and regulations for company as well as contractual means to government, taking customer
calls/sending tech to jobs and any other administrative tasks, writing Purchase Orders to order
supplies and materials, shipping and receiving, inventory, and HAZMAT (chemicals). I had
NACI Security Clearance and carried a CAC card.
n

Filing, faxing, following rules and regulations of company as well as contractual means to
government, customer service by phone and face to face, setting up moves of household
goods for government and military employees and their families, handling Blue Bark
Shipments (deceased military members) goods to families, scheduling appointments for
counselors, office paperwork, and government billing. I had NAC Security Clearance and
carried a CAC card.
n

College Student/Homemaker (Brookville, OH) Student, 11/0708/10

Stay at home mother, homemaker, college student

DeLeon Technical Services./Diversitech Inc. (WPAFB, OH)

Counselor, 03/06-11/07

WSI-All Star (WPAFB, OH) Counselor, 08/10-12/10

Filing, faxing, following rules and regulations of company as well as contractual means to
government, customer service by phone and face to face, setting up moves of household
goods for government and military employees and their families, handling Blue Bark
Shipments (deceased military members) good to families, scheduling appointments for
counselors, office paperwork and government billing for the entire office. I had NAC Security
Clearance and carried a CAC card.
n

Roto-Rooter Plumbing Co. (Dayton, OH) Dispatcher/Call

Center Rep., 12/05-03/06

Call center customer service, answering phones and scheduling appointments on computer,
using of 2 way radio system and Nextel cell phones to dispatch Technicians to appointments.
Worked second shift alone, so my responsible to handle all calls and jobs for that shift.

Nicole Sammons
PROFESSIONAL EXPERIENCE
Wells Fargo Home Mortgage (Middletown, OH) Mortgage
Consultant, 09/04-09/05

Customer service, taking applications by phone and in person, pulling credit reports and
analyzing them, building business partnerships with realtors/debt management
companies/collection agencies/Middletown Chamber of Commerce. Helping people by helping
them obtain mortgages or refinance their current mortgages and debts.
Member of Middletown Chamber of Commerce.

American General Finance (Kettering, OH) Customer Account

Specialist, 01/04-09/04

Customer service, working front desk to greet and assist customers and collect payments,
cash handling and balancing of cash drawer daily, making loan sales/applications/pulling
credit/getting approval/closing loans, filing, branch bill payments, handling branch title work,
handling all retail same as cash loans. Top sales every month. Follow daily proper opening and
closing procedures.

Fifth Third Bank (Trotwood, OH) Head Teller/Vault Teller,

08/02-12/03

Customer service, sales, cash/check/withdrawal/deposits, running teller window and drive-thru,

replenishing ATM machine and balancing, daily balancing of my teller drawer as well as vault,
replenishing teller currency as well as taking their deposits to vault, working with Brinks to
handle cash going into and out of the vault, handling personal as well as business accounts.
Handling customer safe deposit boxes. Follow daily proper opening and closing procedures.

Langley Federal Credit Union (Newport News/Hayes, VA)

Teller, 06/98-03/02

Customer service, sales, cash/check/withdrawal/deposits, running teller window and drive-thru,

replenishing ATM machine and balancing, daily balancing of my teller drawer. Follow daily
proper opening and closing procedures.
Member of the STAR-Staff Training and Recognition Program.

EDUCATION
n

Sinclair Community College (Dayton, OH) Associates Degree

in Allied Health major in Health Information
Management/Registered Health Information Technician 05/15

HIM 260/261-ICD-9-CM Medical Office Coding/CPT Medical Office Coding BIO 121/122-Human
Anatomy & Physiology

MAT 106-Allied Health Mathematics HIM 249- Health Care Statistics BIS 160/161/M35-Intro/Inter
Word, PowerPoint,
Excel, Access HIM 165-Drug Classification for Coding HIM 121/122-Basic and Special Medical
Terminology HIM 135Medical Legal Aspects of Records HIM 1110-Health Information Processing HIM 2233-Healthcare
Information Systems
HIM 1217-Alternate Health Records & Registries HIM 1204-Medical Legal & Ethical Healthcare
HIM 2252-Professional
Practice Exercise ALH 1140-Fundamentals of Disease Processes HIM 2145-Health Information
Resource Management
HIM 9244-Healthcare Quality Improvement HIM 2110-Ambulatory Coding HIM 2291-Transition
to ICS-10-CM HIM
2165-Healthcare Data in Reimbursement HIM 2211-Inpatient Coding HIM 2278-Capstone
HIM 2252-Professional
Practice Exercise
n

Gloucester High School (Gloucester, VA) Advanced Diploma,

06/99

National Honors Society AOF-The Academy of Finance COE-Cooperative Office Education

FBLA-Future Business Leaders of America Beta Club Whos Who Among American High School
Students Graduated with Honors