A DRILL

SERGEANT AT
FIRST
Presented By: Mustafa Ahmed Paul
Roll #: RMBA-FAL12-005
Presented To: Sir Mujahid Hussain
Date: 24/04/15

Summary

Mark Young is the head of the

painting department in a large
hospital
He took a newly created position
at the hospital
Mark did a 4-month analysis of
the direct and indirect costs of
painting services
He completely reorganized the
department

Summary

When he started his new job he

was all task
He needed to be strict about
getting painters to do a good job
Mark relaxed his style and
became less demanding
He delegated some
responsibilities to two team
leaders

Summary

Mark is very proud of his

department
He likes to see the glint in their
eyes
The painting department is the
most productive department
because of Marks leadership
Painting services received a
customer rating of 92%

Q&A
Q1: From the style perspective, how would you describe
Marks leadership?
At the start, Mark was task oriented
As time passed he took on a team approach

Q2: How did his style change over time?

Mark started with a militaristic outlook
After he got things moving in the right direction, he created a
team approach

Q&A
Q3: In general, do you think he is more task oriented or
relationship oriented?
At the start, he was task oriented
As time passed, he became relationship oriented

Q4: What score do you think he would get on the Blake and
Moutons grid?
At the start of his career, I would have rated him an 8-2, now
hes more of a 6-5

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