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CONTENTS

• ORGANIZATIONAL BEHAVIOUR

• DEVELOPMENT OF THE O B CONCEPT

• CHALLENGES AND OPPORTUNITIES

• O B MODEL

• SUMMARY
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ORGANIZATION :

It is a consciously coordinated social unit, composed of two

or more people, that functions on a relatively continuous
basis to achieve a common objective.

ORGANIZATIONAL BEHAVIOR :

It is the field of study that investigates the three levels of

behavior in an organization i.e. individual , group, structure
and applies this knowledge for the overall improvement of
the organizational effectiveness.

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DEVELOPMENT OF O B CONCEPT :
The main reason behind the development of the O B concept was the
replacement of intuition based study by systematic and scientific study.

INTUITION BASED STUDY :

Study i.e. based on an individual’s own feelings and may not be

necessarily supported by scientific research.

SYSTEMATIC AND SCIENTIFIC STUDY :

Trying to find causes and effects related to a situation and drawing

conclusions based on scientific evidences.

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DISCIPLINES CONTRIBUTING TO O B FIELD :

•Psychology
•Sociology
•Social psychology
•Anthropology
•Political science

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CHALLENGES AND OPPORTUNITIES FOR O B :

•Responding to globalization
•Managing workforce diversity
•Improve quality and productivity

•Improving people skills

•Empowering people
•Coping with temporarinees
•Stimulating innovation and change
•Improving ethical behavior

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Absenteeism
Turnover
Citizenship
Productivity Satisfaction

• Organizational culture
Organizational Human
• H R policies & practices
Input
• Organizational structure output

• Work design & technology

• Leadership • Power & politics

• Group structure • Communication
Group Input
• Other groups • Work teams
• conflicts • Group decision making

• Biographical char • Ability

Human • Personality • Motivation

input • Perception • Individual learning

• Values & attitude • Individual decision making

O B MODEL 7
INDEPENDENT VARIABLES :
Independent factors those decide the
dependent variables.
•Individual level
•Group level
•Organizational systems level

DEPENDENT VARIABLES :
Factors those are decided by independent
variables.

•Productivity :

Performance measure of system which includes

effectiveness and efficiency.

•Absenteeism:

Failure to report at work.

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•Turnover :

Voluntary and involuntary withdrawal from organization

•Organizational citizenship :

Performance beyond expectation which in turn improve the

productivity of the organization

•Job satisfaction :

The attitude towards the job, generally the difference between

the reward one gets and the reward he believes to get.