JoAnn Carrington Earls

8001 S. Tripp Ave, Chicago IL 60652

(H) 872.207.5818 | (c) 773.470.8742

JE

Experienced Training & Development

Specialist

Email: jearlslead@gmail.com

OBJECTIVE
Training professional with over 20 years experience looking for a Senior Training Specialist position
utilizing skills in Training, Project Management, and Presentation to directly impact the success of
company-wide strategic growth.

Computer Training Institute of Chicago

Project Management

EDUCATION
& CERTIFICATION

Six Sigma Greenbelt

St. Xavier University, Chicago, IL

MBA Training and Development Management
Delta Mu Delta Honor Society

Trinity International University, Deerfield, IL

BA Business Management

Illinois Board of Education, Chicago, IL

Type 39 Teaching Certification

QUALIFICATIONS

Corporate Training program

Training and Development

Needs Assessment
Train the Trainer/Coaching
Workshop Presentation
Report creation for stakeholders
Instruction and Curriculum Design
Leadership
Lean Six Sigma Project Management

PROFESSIONAL EXPERIENCE
Trainer
Caption Call-Sorenson Communications, Salt Lake City, UT



Install and service captioning telephone for hearing impaired customers
Train customers on product usage
Remote installation for the States of IL, WI and MI

07/2013-present

Instructional Delivery Specialist

Briljent, Indianapolis, IN








07/2013-03/2014
Sub-contracted by Deloitte Consulting Co. to provide functionality training to end users of the State
of Illinois Department of Human Services IES (Integrated Eligibility System) software
Facilitated classroom, instructor-led and online webnair training using Elluminate
Developed computer based training (CBT) using Captivate 6
Provided technical field support for IES
Conducted user acceptance testing for IES
Assisted with instructional design of student and instructor guides
Personal Assistant
Illinois Department of Human Services, Springfield, IL

05/2011 Present

Lean Six Sigma Consultant Intern

First Christian Church of Chicago, IL






03/2011 12/2012
Defined the scope of the organizations problem by which scope baselines were measured and
agreeable deliverable
Reviewed current process, assets, collected information including performance, identified problems
and quick wins
Verified solutions would meet scope baselines, meet stakeholders requirements and tested the
improvements
Six continuous months of increase revenue
Trained stakeholders on process implementation

Workforce Training Instructor










National Latino Education Institute, Chicago IL






09/2010








Project Coordinator
St. Edmunds Redevelopment Corporation, Chicago, IL




09/200809/2009
Developed and managed Corporate training programs for internal and external customers
Created and implemented educational programming and professional development opportunities
for community leaders
$15 million affordable housing project approved, built and completed
Analyzed business needs and translated to development requirements
Independent Software Consultant
Follett Software Company, McHenry, IL






03/2006-12/2008
Conducted Aspen K-12 Student Information System software training to educators and
administrators
Provided software implementation, change management consulting, and client training on
optimum use of upgraded system and end user training support
Trained over 200 administrators, Principles, Teachers, Budget Officers and Technicians
Managed all administrative aspect, including reporting, logistics, scheduling, expense account and
preparing and delivering presentations

Project Coordinator
Chicagos Neighborhood Brightest Athletes Inc, Chicago, IL



2006 2007

Adjunct Professor/Teacher
Daley College & Chicago Public Schools, Chicago, IL




09/1999-09/2006
Taught Introduction to Business, Marketing, Accounting
Taught English as a second Language (ESL)
Taught K-12
Designed curriculum including student-led and participant guides, on-line learning modules,
assessments and presentation materials
Analyze student data to identify priorities and needs of students to align with objectives and
state/district standards and curriculum

MILITARY EXPERIENCE

Second Lieutenant Platoon Leader/Transportation Officer

United States Army, Fort Bragg, North Carolina