Jayla Noelle J.

Ngirdengoll
P.O Box 20955 Barrigada,GU 96921
Cell:
1(671)788-4262 H
ome:
1 (671)653-2381
Email:
ngirdengoll@gmail.com

Objective
To obtain a position that will enable my excellent communication skills and organizational skills from my educational
background, that would succeed my goal to have the ability to work well with people.

Work History
Internship at Guam Reef Hotel and Spa Resort Hotel

2014

Front Desk Department: Understood various reports, familiarization of agent rooming list, checked guests in and
out, telephone operator, preparing daily arrival keys, expand my skills of communicating with guests.

Housekeeping Department: Cleaned the hotels rooms, assisted the managers by inspecting guests rooms, sort out
linen in shooter room, took orders and delivering supplies towards the other departments.

Sales and Marketing: Booked and confirmed pending guest reservation, became more aware of guest room types,
F&B outlets, room rates, and guest categories, filed papers by travel agencies within each month and date,
responded quickly to verbal and written inquiries and requests.

Job Shadow at Guam Plaza Hotel 2014

JP Superstore Department: Experience working at a retail shop, sold merchandise to customers, trained to handle
the cashier, able to reach my sales goal, folding clothes, doing inventory, communicating with tourists, maintaining
the store.

Education
John F. Kennedy High School

2011-2015

GCC Lodging Management Program

2012-2015

Accomplishments
GCC Tourism Academy Mastery Certificate, Health certificate training, , Active Volunteer, 108 hrs Service learning,
40hrs community service, Tourism Academy Leader, and Tourism Hospitality Society Historian,

Skills

Food safety Understanding

Communication/Greetings/Basic Japanese Speaking/Spokesperson

Microsoft Office (powerpoint,word,excel)

Problem Solver/able to work under pressure, CareTaker

Trainer and Mentor/Very well at Multitasking