James A.

Welch Jr
1738 Connecticut Ave.
Knoxville, TN
865936-4603
jamesawelchjr@yahoo.com

Accomplishments:
Knowledgeable in basic computer software, management, strategic planning,
sales, supervision, oral and written communication, marketing, spreadsheets,
money and time management

Experience

Start Date 04/07 Knoxville, TN

to 02/08 Sonny's Real Pit BBQ
Kitchen Manager
• Directed activities of workers engaged foodservice and food handling
moving and storing product for proper rotation.
• Executed daily operations of Restaurant.
• Inspected restaurant facilities and equipment.
• Wrote, designed and produced new menu roll-out.
• Recommended changes in allocation of space and procedures.
• Was instrumental in training and retraining all foodservice employee's
• Purchased all merchandise that needed to be replaced, ordered dry
products perishables need for continuing production of the restaurant.
• Trained and managed cooks and service staff and achieved significant
improvements in their productivity.
• Planned pickup and delivery schedules.
• Trained kitchen personnel in Sonny's BBQ Procedures.
• Answered such inquiries as type of service offered, rates, schedules and
areas serviced.
• Examined items to be moved, to ascertain approximate weights and type
of crating required.
• Supervised twenty-five employees, scheduled work hours, resolved
conflicts .
• Investigated customers' complaints involving such matters as damaged
items, overcharges and made necessary adjustments.
• Successfully managed a twenty-five person team.
• Interviewed, selected, trained and assigned new personnel.
• Prepared cost estimates for clients.
• Spearheaded new menu efforts to expand customer base.

Education: Webster Career College Los Angeles, CA

Business Communications 1984

Awards: Student Body President of the 1984 chapter, the first choreographer
Webster Talent Show, and First Runner-up Mr. Webster Competition.

Other: • Work well in a high pressure environment.

• Well-organized and efficient.
• Trained in all areas of Restaurant Management