Handover to Support Checklist

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Subject

Detail

Comments

Customer name
Project / Country
Go-live date
Customer account #
Customer contact number
Customer contact email
Super-user name
Super-user contact details
System administrator name
System administrator contact details
Project Consultant/s
Project Manager
Evolution version
Branch accounting structure if applicable
Other versions if applicable
Modules installed
3rd party software integrations
Customisation details including customised
reports
Backup db received?
Date of db backup
Location of db backup
Open issues?
Location of issue list
Details of business partner if applicable
FTP site details

EVO33 Handover to Support Checklist

Handover to Support Checklist

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Team viewer details

RDP connection details
Copy of sign-offs received?
List all sign-off documents
Other

EVO33 Handover to Support Checklist