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24. 50

24. 50

)i'. l 1j

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S11l1tota l

Tuliacco Exc ise

Total sa le(CAN$ J
Ci11 1ad1..i11 $

40.00

Cl1i1119e clue :

15.50

Cnsh rn1lk in custo rner

f1 111Li1M;e::l

Ii rnugh t back t o
t be deelai'ed at
C,H!ai:k1 Ct 1;; tli111s . NLi Exchange or
h; f t11iLI:. Jf ter 30 days . Sa le
lit :lfi::i f 111al . Pei:2ip t requ iied.
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t:d1a r1uc ou 1e111bourse111e11t san::; la fitclu n:
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000 ]7 9

LOU & IH Cilt'I "",

224 St !~ A/enl":
Sc..1 Die91.:i, U. 92 10 !
619 -237 -4800
09/17/;:CJ;:
7: ~I i : :

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~:

~illa

:f.1:.50 002

Coffagio Cniant l
Cup- 1/2 doz

Ci:Xl'1ld;
S~J1 1 C ~ e~ a r

Salad D

58 .00
1( .2)
7. 9'.'

Fi let Mi gncn 12oz 0

Pi ccata D
Creamed Spinach
S~al loped Potatoes
~h:cken

7.%

T::r<

1'iS ,;)5
1~ .s2

foUti

172 ' 3 7

Subtotal

Bala nce Due

000 2'00

172 . ~3 7

Give them the whol e mall to shop!

eRBC
~ . Royal Bank

The Cadillac Fa irview shop I ca rd is the perfect

gift card for your loved ones. giving t hem the
choice of over 4,000 sto res in pre mi e r Ca dill ac
Fa irview shopping ce nt res across Canada . Visit
www.rbcrewards .co m to redeem you r RBC
Rewardsai points.

ANN GRAY
ROBERT GRAY
STATEMENT FROM AUG 21 TO SEP 20 , 201 0

--==
---

;;;,;;;;;;;;;;;

I OF2

zp-Df'V f053r[(:r;EMENf.ffAt!Af.ic'E11'~.v."'~:1.
,,, . !~ .. -

IMPORTANT INFORMATION

. .:.: - ~= ~-~---~- ~

b~~SACTION ~~~~ING

ACTIVITY DESCRIPTION

RBC REWARDS POINTS

Previous Points ba lance
Points earned this statement
New points balance

AMOUNT (S)

si il"oa5-e-r;1aPAY.MENT:..+HANKv'C:i ii""i"?f.:i 'e'MENT:MEifr"i "''

~~P.::i:i ::::::3~P.:iJ::::::

CONTACT US
1-800 769-2512
Cu;tome r Service I Lost & Stolen
(416) 974-7780
Collect Outside North Amerka
1-877-636-2870
RBC Rewards Travel Redemption
1-800-769-251 2
Merchandise Redemption
Web site
www.rbc rewa rds.com

SUBTOTAL OF MONTHLY ACTIVITY

b'l'i~SACTION ~~~1ING

ACTIVITY DESCR IPTION

AMO UNT (S)

~~P.::t4:::::::~~P.:i~::::: Hi~J:9.N.::9i?-:RR~N:iN.:~i:H9.M:U.~:u.~:Mi:::::::::::::::::::::::::::@::::$:i:~:~:.:Z: \-1 ~tt

~~~:{~::::::: ~~~::i:::::::~~cir.itL~~JgJ~~~:~:(J~J.:1tfi~t.89iiMi:::::::::::::::::~::::::~J~:~~: /~

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.}~: .:..:1U.~~:.:: igi~f~~fi~1i:i~~[:~1~~:~i1~.~i;.:: : : : : :_:~ :..J$.?U:!~?
r~'~
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.9.9.,~?.)
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.$~P. ..l.1........$ .~P.. ~Q.......O. kO. .IQ.W.~..M~~.~-n..QNf..~.t:,N.. .R ! ~G.Q..~.f!.. .................... (D. .. .....Q.... ~1..7.. .....J.~P.)Q ...... W.l.l'!P.. ~.QNG..~.A.N.P.!~G.9. ~A ........................................ 1.1. . l.!i.?.,9.~
.1. ~........~.~P.)Q .......~l?..?.99. :.~.P.M1~~!9.l'!.~..~t-.\N.P.lVi.9.~~..........................!" .......9.,9..
SUBTOTAL OF MONTHLY ACTIVITY

.m..
.m.

NEW BALANCE

Time to Pa
If you make only the Min imum Payment each month. we estimate it will
take 7 year(s) and 6 mont h(s) to fully repay the outst anding bala nce. Our
estimate is based on the New Balance shown on this stateme nt and your
current credit card account te rms.

001 0513

RBC ROYAL BANK

CREDIT CARD PAYMENT CE NTRE

0
891
891

l
PAYM ENTS & INTER EST RATES
Minimum payment
Payment due date
Cre dit limit
Available credit
Annual interest rates:
Purchases
Cash advances

$10 .00
OCT 12, 2010

CALCULATING YOUR BALANCE

Previous Statement Balance
Payments & credits
Purchases & debits
$0.00
Cash advances
S0 .00
Interest
Fees
so .oo

NEW BALANCE

000000000000 0001000
. NEW BALANCE

PO.BOX 690 1. STATION A "

TORON TO, ONTARIO MSW IX6

MINIMUM PAYM ENT

PAYMENT DUE DATE

$10.00

OCT 12, 2010

~MOUNT PAID

VIS~ US Dollar Gold

19 (1)
RBCOl 50050_8811340 _002-243

ANN GRAY

ROB ERT GRAY

19 (1)

00365

Paym ent options

Telephone banking 1-800 769-25 11
By mail
Ensure your payment is made in U.S. Dollars.
Detach an d return with payment.
Please do not staple or damage this form .

000 201

INTERCONTINENTAL

BER L IN

Ann Gray

19 1)

INVOIC E
Invoice No.
Date

19573
16.09.11

Guest

Ann Gray

Room No .

0491

Arrival

07 .09 .11

Departure
Page

16.09 .11
1 of 3

Cashier
VAT No.

JOENM
29/44 1106384

Membership No.

141 128984

Date

Description

07.09.11

Accommodation - Package

219.00

08.09.11

LA Cafe Dinner - F

147 .00 ~

Debit

Credit

CHECK# 0024692
08.09 .11

Accommodation - Package

219 .00

09.09 .11

Accommodation - Package

219.00

10.09 .11

Marlene Bar Lunch - B

16.30

CHECK# 0048477
10.09.11
11 .09.1 1

Accommodation - Package
Vitality Club Lunch - B

219.00
8.00

CH EC K# 0050765

i i.09 . li

Mc.lien.; oar Lunch - 8

~4.70

*"
~

CHECK# 0048624

11.09.1 1

Dry Cleaning

11 .09 .11

Accommoda tion - Package

219 .00

12.09 .11

Accommoda tion - Package

219.00

13.09.11'
.....___

Accommodation - Package

219.00

14.09 .11

Marlene Bar Lunch - B

CHECK# 0049067

10.00

9.80

._,6

,,/ J

INTERCONT INENTAL
BERLIN

Ann Gray

19 (1)

INVOICE

Room No.

0491

Arrival

07 .09 .11

Departure
Page

16.09 .11
2 of 3
JOE NM

Cashier
VAT No.

Invoice No.
Date

19573
16.09.11

Guest

Ann Gray

29/441 106384

Membership No.
Date

Description

14.09 .11

Accommodation - Package

15.09 .11

Marle ne Bar Lunch - B

141128984
Debit

\ ees" . ~~

CHECK# 0049291
15.09 .11

Accommodation - Package

16.09 .11

American Express

\ \J

~.;0

Credit

219.00

14.70

~\e \
'y\ I,)

':>},

219 .00

~~
. o'\) 1
c '\ \

2,191.50

\ (\

To tal

0.00

Balance
V.A.T. 19%
Net EUR

306.30
58.20
:.H:l4.50

V.A.T. EUR

Gros EUR

V.A.T. 7%

2,191 .50

2, 191 .50
EUR

Balance

Total

1,707.48
119.52
1,827.00

2,013 .78
177.72
2, i 91.50

Your accou nt wi ll be credited with points I miles.

2.013.78

/71)

177 .72

~@Q
- ,;(i3.7c'i. (~ I)

Help us protect th e plonet. Offset your C02 footprint - visit

www.carbonfootprint.com/ca lculator.aspx
Thank you for staying at the Intercontinental Berlin . We look forward to we lcoming you back.
Can we make a furt her reservation for you?

00022 7
.

'

r'
Ii'

Gmail - Fw: Travel Rcst'. rvat ion October I 7 for M. AN

LOUISE GRAY

Page I of 7

'

Ann Gray<

19 t 1)

Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY

1 message

19 (1)

Tue, Jun 26, 201 2 at 1: 14 PM

From: "AMEX CANADA INC." <AMEXTRAVEL-CANADA@AEXP.COM>

Date: Tue, 26 Jun 2012 17:11 :56 +0000 (GMT)
To:
19 (1) _ __
Subject: Tra vel Reservation October 17 for MS ANN LOUISE GRAY

Your Travel An-anger is pleased to deliver your comp lete travel itinerary through Sabre
Virtually There.

Click here to accc'ss :;..oLir rcscrvaL ion on Lhc \\ch

~) I'

a rnobik de\ice.

Itinera ry

MS ANN

LO ~JISE

Rese~vation

GRAY , MR ROBERT BRIAN GRAY

code : DPKDKL

Travel Arrange r Priority Comments :

TAKE ADVANTAGE or SPEC:AL RATES IN LONDON
AT THf: LANGHAM HOTEL , fROM JUL 26 - AUG 12 , 2012
CALL PLATINUM CARD TRAVEL SERVICE FOR DETAILS

**IMPORTANT**IMPORTANT***IMPORTANT***
PLEASE TAKE A MOMENT TO REVIEW TEE FOLLOW! 'G
DE~AILS- :T JS YOUR RESPONSIBILITY TO
0

ENSURE

~HAT

THEY ARE CORRECT - TP.ANK YOU

SPELLING OF TRAVELLER"' NAt<E MUST MATCH PASSPORT NAME

VERIFY THAT DATES !\ID TIMES OF TRAVEL ARRANGEMENTS
ARE CORRECT AND AS YOU REQUESTED .
ALL CHAIGES SUBJECT TO AVAILABILlTY*
AND POSSIBLE FARE INCREASE**

httns://ma i I .11000 le.co m / m Hi1 /011i= ? /v ik = h? (,?r~ 1h7Qf(; v i Pw=

0002,: ~
nt /(; n = :rnwv !(; nc= tro ,,.,!(; cM1rr

')Q/()Q {') ()

1?

Gmai l - Fw: Trave l Reservation Octob er 17 for MS ANN LOUISE

GRAY
(
(

Page 2of7

Wed , Oct 17
Fligh ts : AIR CANADA , AC 7356
Oper ated by : AIR CANADA EXPRESS - AIR GEORG
IAN
From : SARNIA ON , CANADA (YZR)
To : TORONTO ON , CANADA ( YY Z)

Depa rts : 2 : 50pm

Arriv es : 3 : 45pm

Arriv al Term inal : TERMINAL 1

Class : Econo my
Seat( s) :

GRAY/MS ANN LOUISE -OlA

GRAY /M R ROBERT BRIAN - 018

Statu s : Confi rmed

Meal :

Airli ne Conf irmat ion: NNZXAM

Smok ing : No

Airc raft : BEECHCRAFT 1900D SERIE S TURBOPROP

Dura tion : Ohou r(s) and 55mi nute( s)

Dista nce (in Miles ) : 148

Frequ ent Flyer : AIR CANADA

AIR CANADA
Pleas e verif y fligh t times prior to depa rture

Wed , Oct 17 - Thu , Oct 18

Fligh ts : AIR CANADA , AC 0846
From : TORONTO ON , CANADA (YYZ)
Depa rture Term inal : TERMINAL 1
To : MUN ICH , GERMANY (MUC)
Arriv al Term inal : TERMINAL 2
Class : EXECUTIVE CLASS
Seat( s) :

Depa rts : 8:10p m- Wed , Oct 17

Arriv es : 10 : 05am- Thu , Oct 18

GRAY/MS ANN LO(JISE -02K

GRAY/MR ROBERT BRIAN -03 K

Statu s : Confi rmed
Meal : Cont inent al Brea kfast , Serve d
Airc raft : AIRBUS INDUSTRIE A333 JET

Airli ne Conf irmat ion : NNZXAM

Smok ing : No
Dista nce (in Miles ) : 4136

Dura tion : 7hou r(s) and 55mi nute( s )

Frequ ent Flyer : AIR CANADA
AIR CANADA
Pleas e verif y fligh t times prior to depa rture

Thu , Oct 18

https://mail. goog le.com/mail/ ?ui=2&ik= b262ca3h79&view=nt&.n

=;:im P.x &ns=tn1P&sP::i rr

JR /()!V'J() 17

Gmail - Fw: Travel Reservation October I 7 for MS ANN LOUISE GRAY

I

Page 3of7

Flight s : AIR CANADA , AC 9220

Opera ted by : LUFTHANSA OR LH CITYLI NE
From : MUNICH , GERMANY

(MUC)

Depar ture Termin al : TERMINAL 2

To : VIENNA , AUSTRIA (VIE)

Depart s : l l : lSam

Arrive s : 12 : 20pm

Class : EXECUTIVE CLASS

Seat(s ) : Check -In Requir ed
Status : Confir med

Airlin e Confir mation : NNZXAM

Meal :

Smokin g : No

Aircra ft : AIRBUS INDUST RIE A320 JET

Distan ce (in Miles) : 220

Durati on : lhour( s) and 5minu te(s)

Freque nt Flyer : AIR CANADA
AIR CANADA
Please verify flight times prior to depart ure

Sun , Oct 28
Flight s : AUSTRIAN , OS 7201
Opera ted by : LUFTHANSA
From : VIENNA , AUSTRIA (VIE)

Depart s : 6 : 00am

To : FRANKFURT , GERMANY ( F'RA)

Arrive s : 7 : 40am

Arriva l Termin al : TERMINAL 1

Class : BUSINESS PUBLISHE D
Seat(s ) : Check -In Requir ed
Status : Conf i rmed

Airlin e Confir mation : ZSSKYK

Meal : Cold Meal

Smokin g : No

Aircra ft : AIRBUS INDUST RIE A321 JET

Durati on : lhour( s) and 40min ute(s)

Distan ce ( i n Miles) : 385

Please verify flight times prior to depart ure

Sun , Oct 28
Flight s : AIR CANADA , AC 0873
fr om : fRANKF'URT , GERMANY ( FRA)

Depart s : lO : OOam

Depar ture Termin al : TERMINAL l

To : TORONTO ON , CANADA (YYZ)

Arrive s : 1 : 25pm

Arriva l Termin al : TERMINAL 1

Class : EXECUTIVE CLASS
Seat(s ) :

GRAY/MS ANN LOUISE -OlK

GRAY/MR ROBERT BRIAN -02K

00023-Z
')0 /(\0/")(\1 '1

Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE ORA

Y

Page 4of7

Statu s : Confir med

Airlin e Confi rmatio n : NNZXAM

Meal : Serve d , Snack

Smoki ng : No

Aircr aft : BOEING 777 - 300ER JET

Durat ion : 8hour (s) and 25min ute(s)

Distan ce (in Miles ) : 3951

Frequ ent Flyer : AIR CANADA

AIR CANADA
Pleas e verif y fligh t times prior to depar ture

Sun , Oct 28
Fligh ts : AIR CANADA , AC 7359
Opera ted by : AIR CANADA EXPRESS - AIR GEORGIAN
From : TORONTO ON , CANADA (YYZ)
Depar ture Termi nal : TERMINAL 1
To : SARNIA ON , CANADA (YZR)

Depar ts : 5 : 00pm

Arriv es : 5 : 57pm

Class : Econom y
Seat( s ):

GRAY/MS ANN LOUISE - OlA

GRAY/MR ROBERT BRIAN -018

Statu s : Confir med

Airl i ne Confi rmatio n : NNZXAM

Meal :

Smoki ng : No

Aircr a f t : BEECHCRAFT 1900D SERIE S TURBOPROP

Durat ion : Ohour (s) and 57min ute(s)

Distan ce (in Miles ) : 148

Frequ ent Flyer : AIR CANADA

AIR CANADA
Pleas e verify fligh t times prior to depar ture

ARRANGER REMARKS :

PLEASE NOTE - ENTRY TO ANOTHER COUNTRY MAY BE

REFUSED EVEN IF THE REQUIRED INFORMATION AND
TRAVEL DOCUMENTS ARE COMPLETE .
PLEASE NOTE - LIVING STANDARDS AND PRACTICES AT
DESTINATION MAY DIFFE R FROM THOSE IN CANADA AND
THE STANDARDS AND CONDITIONS AT THE DESTINATION
WITH RESPECT TO THE PROVISION OF UTILI TIES , SERVIC
ES
AND ACCOMMODATION MAY DIFFER .
. . . NOTICE ...
THIS RESERVATION PERMITS PRICE INCREASES . NO PRICE
INCREASES ARE PERMITTED AFTER THE CUSTOMER HAS
PAID

httn C' //m"l; 1

t"'rf"\A,-,.. l o

,....,v ........, /....,,.. ..... ; 1 /<) : - ")

D .. : 1.. - 1....")

c,...., .......... ....,1_,.,n o__ . ~ - ---- , .,_ o_ --- - - . . 0

- - ..... J

l""\O /f"\t'"l /,.... A

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Gmail - Fw: Travel Reservation Octob er 17 for MS ANN LOUISE ORA

Y

IN FULL . IF THE PRICE INCREASE IS MORE THAN 7 PERCEN

T
EXCEPT FOR INCREASES RES ULTING FROM AN INCREASE IN
RETAIL SALES TAX , FEDERAL GOODS AND SERVICES TAX OR
PROVINCIAL HARMONIZED SALES TAX , THE CUSTOMER HAS
THE RIGHT TO CANCEL THE RESERVATION AND OBTAIN
A FULL REFUND.
BAGGAGE RESTRICTIONS AND FEES MAY APPLYPLEASE ASK YOUR TRAVEL CONSULTANT OR VERIFY
DIRECTLY WITH THE AIRLINE FOR SPECIFICS .

*
PLEASE ENSURE YOU HAVE PROPER IDENTIFICATION TO
ENTER THE COUNTRY YOU ARE TRAVELLING OR TRANSITING
THROUGH AS REQUIREMENTS ARE CONSTANTLY CHANGING
FOR CHECK IN DUE TO INCREASED SECURITY AT AIRPORTS
AIRFARES GUARANTEED ONLY AT TIME OF TICKETING
PLEASE ASK US ABOUT TRAVEL INSURANCE COVERAGE
FOR AFTER HOUR EMERGENCIES BETWEEN 9PM AND BAM EST
PLEASE QUOTE ACCESS CODE 2890 ... . 1- 800-6 68-91 47
OUTS I DE CANADA/USA CALL COLLECT 416-8 08-18 88

*
TO ACCESS NEGOTIATED RATES FOR VISA PROCESSING
PLEASE VISIT WWW . CA . CIBT . COM/10311
OR CALL 1-888 -665-9 956 WITH ACCOUNT CODE 10311
AIRFARE COS TING AND CONDITIONS
ROUTING FROM SARNIA TO VIENNA VIA MUNICH AND
ROUTING FROM VIENNA TO SARNIA VIA FRANKFURT
CLASS BUSINESS CLASS FARE TYPE RETURN
FARE CAD4475 . 00PLUS TAXES OF APPROX CAD917 . 82PER PERSON
TOTAL COST APPROX
PER PERSON
PAYMENT DUE 29JUN

CAD~

IN ADDITION TO PRICES OUTLINED ABOVE A FAMILY PLAN

PROCESSING
FEE 0F(CA D1003 PLUS APPLICABLE TAXES APPLIES FOR
TOTAL BOOKING
THIS WILL BE BI~D AS A SEPARATE CHARGE ON YOUR CREDI
T
CARD STATEMENT .
(> JSV \-\S "(
PLEASE NOTE PROCES~ING FEES ARE NON REFUNDABLE .
IMPORTANT NOTE FARES ARE NOT GUARANTEED UNTIL PAID
IN
FULL AND TICKE TS ISSUED .
FARES MAY BE WITHDRAWN OR MAY BE INCREASED SUBSTANTIA
LLY
WI TH NO NOTICE. IN ORDER TO AVOID THIS PLEASE ASK
US TO

Page 5of 7

Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY

Page 6of7

ISSOE YOOR TICKETS AS SOON AS POSSIBLE .

ANY INCREASE OR CHANGE IN FARE PRIOR TO TICKETING IS
THE SOLE RESPONSIBILITY OF THE COSTOMER .
MIN STAY N/A MAX STAY N/A
CHANGES SHOOLD BE 7 DAYS PRIOR TO DEPARTORE//
CHARGE CAD250 . 00PLOS ANY FARE
DIFFERENCE
PLATINOM TRAVEL VOLONTA..'<-Y EXCHANGE IS SUBJECT TO A FAMILY
PLAN PROCESSING FEE OF CADS0 . 00 PLUS APPLICABLE TAXES
APPLY FOR THE TOTAL BOOKING IN ADDITION TO ANY AIRLINE
OR SOPPLIER FEES
CANCELLATION FEE CHARGE CAD350 . 00
PLATINOM TRAVEL VOLONTARY REFOND IS SOBJECT TO A FAMILY PLAN
PROCESSING FEE OF CAD50 . 00 PLOS APPLICABLE TAXES APPLIES FOR
THE TOTAL BOOKING IN ADDITION TO ANY AIRLINE OR SUPPLIER .
SERVICE FEES .
YOOR TRAVEL COONSELLOR I S

For your convenience, a text version of your itinerary is included in this e-mail and was current as
of the time the e-mail was sent. Please click on the link above or contact Your Travel Arranger for
the most current information.
Virtually There allows you to review or print your reservations, as well as:

Register for trip reminders and cancellation/delay notifications

View maps & driving directions
Review city guides & restaurant recommendations
Get up-to-date weather and much more!

You may also access your reservation on the web or from your mobile device at
W\VW.virtuallythcre. com. Simply enter your last name and the six-character reservation code
provided to you by Your Travel Airnnger. As a security measure, you will be prompted to enter
your e-mail address or a password that Your Travel Ananger may have provided to you. If you
have any question about which e-mail address to use, we recommend that you use the one that
received this e-mail.
Click here to opt out of receiving future e-mails from Virtually There.
Click here to validate or enter I SA Secure Fli ght info rmation

00U23'-S

Tf the above link is inactive, please paste this URL into your browser to access your reservations:

""n "' o

'""' f'\

1 I"'\

Gmail - Fw: Travel Reservatio n October 17 for MS ANN LOUISE GRAY

Page 7of7

https ://vvvvw. virtuallythere .com/new/reservationsChron.htm I?

emai lType=EM X&host= l \V&pnr=N l JCGJMDl IUK&name = GRA Y& language=O&ernail=2
AMEX CANADA INC .
WWW.A?v tERICANE XPRESS.C A
101 McNabb St., Markham, ON, L3R 4H8/101 rue McNabb, Markham ON, L3R 4H8

OD0.236

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Karntn :'r ~i 1 n-:1 2
t01.:1 '11 1e,,
Iel . 0 l I ~i G 16382

Karntner Ring 2
1010 Wien
Tel.: 01 I 5046382

EUR

BLAUFRAENKIS
BLAUFRAENK .

6.99 B
6.99 B

SU MME

13 .98

SUM MF

======~==~--===~==== = ==~=~== ===== = ==

GEGEBEN BAR
ROCKGELD EUR

MWST.

exc l.
11 . 65

20 .00%

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4.49 B

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RtiCKGEL L ELJI~

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t t t t t t I I I t t I t t I t I t t I

SPAR Naturxpur verlost bis 28.11.

tagl i ch 1 VIP -Paket zur Ski - WM!
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