LIST OF THE NORSTAR TELEPHONE AND VOICE MAIL SYSTEMS MOST POPULAR USER FEATURES 5/21/2008

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F = FEATURE BUTTON, * AND # = THE ASTERISK AND THE NUMBER SIGN ON YOUR DIAL PAD. PW = PASSWORD
NOTE: NO NEED TO MEMORIZE THESE CODES AS YOU CAN PROGRAM YOUR OWN BUTTONS ANYTIME. (SEE F*1,2 & 3)
NEWER FEATURES DON'T WORK WITH OLDER SOFTWARE, SOME FEATURES MAY REQUIRE PROGRAMMING AND SET UP.
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ALARM (SET THE BUILT IN ALARM CLOCK ON YOUR PHONE) F875 = SET F#875 = CANCEL
AUTOMATICALLY BUMP OLDEST NUMBERS FROM CALLER ID LOG F815 = ON F#815 = OFF
AUTOMATIC CALLER ID LOGGING OPTIONS F*84 + SCROLL THRU OPTIONS IN DISPLAY
BACKGROUND MUSIC (THROUGH SET SPEAKER) F86 = ON F#86 = OFF
BLOCK OUTGOING NAME & NUMBER (ONLY WORKS WITH PRI) F819 + DIAL NUMBER (FROM NORSTAR SET ONLY)
BUTTON INQUIRY (VERIFY PROGRAMMING ON ANY BUTTON) F*0 + THE BUTTON YOU WISH TO CHECK
CALL DURATION TIMER (FOR LAST CALL ONLY) F77 + CHECK DISLAY
CALL INFO. (SHOW CURRENT CALLER ID INFORMATION) F811 & PRESS RINGING LINE TO VIEW
CALL FORWARD (SEND ALL OF YOUR CALLS TO ANOTHER EXTENSION) F4 + EXT. # TO FWD, F#4 TO CANCEL
CALL FORWARD ALL CALLS TO VOICE MAIL F984 PRESS CANCEL TO END OR USE F#984
CALL LOG INFORMATION (ACCESS YOUR PERSONAL CALLER ID LOG) F812 + FOLLOW PROMPTS IN DISPLAY
CALL PARK (ENABLES ANY USER TO ANSWER FROM ANY PHONE) F74 + CHK DISPLAY FOR PARK #, THEN PAGE
CALL PICK UP (DIRECTED, ANSWER ANOTHER EXTENSION) F76 + EXTENSION NUMBER
CALL PICK UP (GROUP, ANSWER OLDEST RINGING CALL IN YOUR GROUP) F75 (PRIORITY GIVEN TO OUTSIDE CALLS)
CALL QUEUING (ANSWER OLDEST RINGING CALL) F801 (GREAT FEATURE FOR BUSY OPERATORS)
CAMP-ON (PARK YOUR CALLER ON A BUSY EXTENSION) F82 + EXTENSION NUMBER
CONFERENCE (THREE PARTIES MAXIMUM) F3 + THE LINE YOU HAVE ON HOLD
CONTRAST ADJUSTMENT (FOR YOUR DISPLAY WINDOW) F*7 + 1 THRU 9 UNTIL IT LOOKS RIGHT
DIALING MODES (IF AUTOMATIC, JUST HIT THE DIAL PAD FIRST & GO) F*82 + CHOOSE DIALING MODE IN DISPLAY
DO NOT DISTURB (TURNS OFF RINGER ONLY, F984 IS A BETTER OPTION) F85 = RINGER OFF F#85 = RINGER ON
ENABLE ROUTING (SYS ADMIN ONLY, CHANGES OUTBND CALL ROUTES) F873 + PW = ON, F#873 + PW = OFF
EXCLUSIVE HOLD (LOCKS CALL ON HOLD AT YOUR SET ONLY) F79 OR JUST PRESS F + HOLD BUTTON
GROUP LISTENING (ALLOWS YOU TO USE HANDSET AND SET SPEAKER) F802 = ON F#802 = OFF
INTERCEPT/INTERRUPT CURRENT CALLER IN YOUR VOICE MAILBOX F987 & ANNOUNCE YOURSELF! :)
LANGUAGE (CHANGE DISPLAY TO ENGLISH, FRENCH OR SPANISH) F*501, F*502 & F*503 RESPECTIVELY
LAST NUMBER REDIAL F5
LINE POOLS (FOR USE WHEN PROGRAMMING A POOL/GROUP BUTTON) F64 + THE SPECIFIC LINE POOL ACCESS CODE
LINE REDIRECTION (REROUTE INBOUND CALLS BACK OUT TO ANOTHER #) F84 + FOLLOW DISPLAY PROMPTS
LINK (PROVIDES A TIMED HOOKSWITCH FLASH, GREAT WITH CENTREX) F71 + REMAINDER OF DIALING STRING
LOG CURRENT CALL INFO. (FOR USE WHEN NOT SET TO LOG ALL CALLS) F813 (USE WHEN ON LINE TO LOG CID INFO)
LONG TONES (DIAL PAD SENDS TONE FOR AS LONG AS YOU HOLD BTN ) F808 THEN DIAL SLOWLY
MESSAGES (SEND CALL BACK REQUEST TO ANOTHER USERS DISPLAY) F1 + EXT. #
MESSAGES (REPLY TO CALLBACK) F65 = REPLY F#65 = CLEAR MSG FROM DISPLAY
MOVE LINE BUTTONS (ALLOWS YOU TO RECONFIGURE LINE ORDER) F*81 + LINE TO MOVE + BUTTON TO MOVE IT TO
NAME DIAL (ACCESS DIAL BY NAME DIRECTORY, OPTIONAL FEATURE) F988
NIGHT/DAY RINGING MODES F871 + CHOOSE RINGING MODE IN DISPLAY
OPEN SOMEONE ELSES VOICE MAILBOX FROM YOUR PHONE F981 PUSH OTHER THEN BOX # + PW + OK OR #
OPEN YOUR VOICE MAILBOX FROM YOUR PHONE F981 + PW + OK OR # (1ST TIME? USE PW 0000)
PAGE (INTERNALLY, THROUGH THE SPEAKERS ON IDLE PHONES) F61 + ZONE NUMBER 1-3 OR 1-6 (0 = ALL ZONES)
PAGE (EXTERNALLY VIA CEILING SPEAKERS AND/OR HORNS ONLY) F62
PAGE (INTERNALLY & EXTERNALLY) F63 + ZONE NUMBER 1-3 OR 1-6 (0 = ALL ZONES)
PAGE (GENERAL, ALLOWS USERS TO SELECT ANY KIND OF PAGING) F60 + FOLLOW DISPLAY PROMPTS
PAUSE (GREAT FOR INSERTING TIMED PAUSES IN SPEED DIAL STRINGS) F78 (FOR USE WHEN PROGRAMMING SD #S ONLY)
PICK UP 1ST PARKED CALL (1ST CALL IS PARKED ON 101, 9TH IS ON 109) ICM + PARK CODE (101-109) FROM ANY PHONE
PRIORITY CALL (USUALLY FOR OPERATOR ONLY, BARGES IN ON CALL) EXT. # + F69 + WAIT 4 TONE + ANNOUNCE
PRIVACY RELEASE (ALLOW OTHER USER TO JOIN YOUR CALL) F83 + TELL USER TO PRESS THE LINE YOU'RE ON
PROGRAM CALL LOG PW (LOCKS YOUR CALL LOG, FORCES USE OF PW) F*85 + ENTER NEW PASSWORD
PROGRAM A SPEEDIAL BUTTON (YOU MAY NEED TO INSERT A "9" 1ST) F*1 + BUTTON + PHONE NUMBER + OK OR HOLD
PROGRAM A BUTTON TO SPEED DIAL ALMOST ANY FEATURE ON THIS LIST F*3 + BUTTON + F + THE DESIRED FEAT. CODE
PROGRAM THE 1ST # IN YOUR PERSONAL SPEED DIAL LIST (#S 256 - 280) F*4 + 256 + PH. NO. (NEXT ONE WOULD BE 257)
PROGRAM INTERNAL SPEEDIAL BUTTON TO CALL ANOTHER EXTENSION F*2 + BUTTON + EXTENSION NUMBER
PROGRAMMED RELEASE (USED FOR AUTO DISCONNECT IN SPEED DIAL) F*89 (JUST INSERT IN SPEED DIAL STRING)
RECORD CALL F989 + ANNOUNCE THAT YOU'RE RECORDING
RESTRICTION OVERRIDE (USE YOUR PW TO DIAL FROM RESTRICTED SET) F68 + PW + LINE + PHONE NUMBER
RING AGAIN (NOTIFIES YOU WHEN BUSY LINE OR SET IS FREE) F2 (DIAL THIS WHEN YOU REACH BUSY SET/LINE)
RING TYPE (CHOOSE FROM FOUR DIFFERENT RING TONES) F*6 + 1, 2, 3 OR 4
RINGER VOLUME F*80 + ADJUST W/VOLUME BAR BELOW DIAL PAD
RUN/STOP (INSERT IN AUTO DIAL STRING TO PAUSE & DIAL MORE DIGITS) F*9 (PRESS SPEED DIAL BTN ONCE, THEN AGAIN)
SAVED NUMBER REDIAL (WHILE TALKING DIAL F67 TO SAVE NUMBER) F67 (TO CALL THAT NUMBER BACK AGAIN)
SEND A VOICE MESSAGE TO ANOTHER USER ON YOUR SYSTEM F980 + MANUALLY DIAL BOX NUMBER + # OR OK
SERVICE MODES (DISPLAY SHOWS CURRENT MODE) F870 + CHECK DISPLAY
SERVICE MODES (ALLOWS CONTROL SET TO CHANGE RINGING MODE) F871 + CHOOSE RINGING MODE IN DISPLAY
SERVICE MODES (ALLOWS CONTROL SET TO CHANGE RESTRICT MODE) F872 + CHOOSE RESTRICTION MODE IN DISPLAY
SERVICE MODES (ALLOWS CONTROL SET TO CHANGE RROUTING MODE) F873 + CHOOSE OUTBOUND CALL ROUTING MODE
SHOW SYSTEM TIME & DATE (MOMENTARILY WHEN DISPLAY IS BUSY) F803 + CHECK DISPLAY
SPEED DIAL (OLDER SYSTEMS USE CODES 01-94, NEWER USES 001-280) F0 + SPEED DIAL CODE # (01-70 OR 001-255)
STATIC TIME (KEEPS TIME IN DISPLAY WHEN IT'S OTHERWISE IN USE) F806 (TIME & DATE WILL OVERRIDE MINOR INFO)
STATION SET TEST (GREAT WAY TO TEST YOUR PHONE AND BUTTONS) F805 + FOLLOW PROMPTS IN DISPLAY
SYSTEM WIDE CALL APPEARANCE (FOR USE WITH LARGER SYSTEMS) F*521- 529 (ASK YOUR SYSTEM ADMINISTRATOR)
TRANSFER CALLER TO ANOTHER EXTENSION F70 + EXT. # + ANNOUNCE OR JUST HANG UP
TRANSFER CALLER DIRECTLY TO ANOTHER VOICE MAILBOX F986 + MANUALLY DIAL BOX # (NO SPEED DIAL)
TRANSFER YOUR TECHNICIAN TO REMOTE ACCESS DEVICE (CICS) F817 (DO THIS ONLY FOR YOUR PHONE MAN!!!)
TRANSFER YOUR TECHNICIAN TO REMOTE ACCESS DEVICE (MICS) F9*0 (DO THIS ONLY FOR YOUR PHONE MAN!!!)
TRUNK ANSWER (FOR SPECIFIED LINES IN SERVICE MODES ONLY) F800 (ANSWERS LINES WHEN USING NIGHT RING)
VOICE CALL (CALL EXT. VIA SPEAKER, ALLOWS HANDSFREE ANSWER) F66 + EXT. # + ANNOUNCE YOUR CALL
VOICE CALL DENY (PREVENT CALLS FROM COMING IN VIA SPEAKER) F88 = DENY VC, F#88 = ALLOW VC
WAIT FOR DIAL TONE (FOR USE IN SPEED DIAL STRING) F804 (WAITS FOR DT, THEN DIALS MORE DIGITS)
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THIS LIST WAS CREATED BY MIKE RYAN WITH CONCORD COMMUNICATIONS INC. IN CARROLLTON, TX. 214-876-8338
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STAR TALK VOICE MAIL SYSTEM COMMANDS
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CREATE AND SEND A VOICE MESSAGE F980
OPEN A VOICE MAILBOX F981+PW
CHECK/CHANGE OPERATOR STATUS F982+PW
SYSTEM ADMINISTRATION F983+PW
SHOW VMAIL DATE & TIME (OLDER SOFTWARE) F984
CALL FORWARD TO VMAIL (NEWER SOFTWARE) F984
VERIFY PILOT NUMBER TO VMAIL SYSTEM F985
TRANSFER CALL DIRECTLY TO A V-MAIL BOX F986
INTERCEPT CALL TO YOUR V-MAIL BOX F987
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STAR TALK VER. 4.0 VOICE MAIL SYSTEM COMMANDS
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VOICE ACTIVATED NAME DIALING (OPTIONAL) F988
RECORD YOUR CONVERSATION (OPTIONAL) F989
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STARTALK AUTO ATTENDANT OPERATOR STATUS & CUSTOM CALL ROUTING (CCR) CONTROL
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AUTO ATTENDANT ANSWER MODE (ON/OFF) F982+PW
ATTENDANT AVAILABLE MODE (YES/NO) F982+PW
CUSTOM CALL ROUTING CONTROL (SWITCH RECORDINGS, BUSINESS OPEN/CLOSED) F982+PW
ASSIGN ANOTHER EXTENSION TO BE YOUR DESIGNATED SYSTEM ATTENDANT F982+PW
(CHANGE ATTENDANTS WITH CAUTION! A BUSY ATTENDANT SHOULD ALWAYS HAVE MORE THAN
ENOUGH INTERCOM KEYS PROGRAMMED ON HIS OR HER SET TO HANDLE PEAK TRAFFIC LOADS.)
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COMPACT I.C.S. (BUILT-IN) AUTO ATTENDANT & CUSTOM CALL ROUTING (CCR) CONTROL
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(BUILT-IN) AUTO ATTENDANT ANSWER MODE (ON/OFF) TURN OFF IF USING STARTALK AA F*831+PW
(BUILT-IN) CCR CONTROL (SWITCH RECORDINGS, BUSINESS OPEN/CLOSED) F*832+PW
(BUILT-IN) CCR ADMIN. MODE (MAKE RECORDINGS, TREE CHANGES ETC.) F*833+PW
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THIS FILE WAS CREATED BY MIKE RYAN WITH CONCORD COMMUNICATIONS INC. 214-876-8338 LAST UPDATE: 1/14/08