JOB INVOLVEMENT

The degree to which employees:

immerse themselves in their jobs,
invest time and energy in them
view work as a central part of their overall lives.

ORGANIZATIONAL COMMITMENT
(EMPLOYEE LOYALTY)
Commitm
ent
Involveme
nt

EMPLOYEE

Positivene
ss

COMPA
NY

Figure 9.2
Factors that Inhibit and Stimulate Employee Commitment

Inhibiting
Factors

Stimulating
Factors

Excessive
blaming

Clarity of rules &

policies

Insincere
gratitude

Investments in
employees
(training)

Failure to
follow through

Respect and
appreciation for
efforts

Inconsistence

Employee
participation &
Autonomy

Inflated egos and

Making employees
feel valued

& Incongruities

bullying

WORK MOODS
feelings about their jobs that are highly dynamic

Im
I hate
this task excited by
this new
challenge

THEFT
Unauthorized removal of company
resources

Reason FOR

performance pressure
egoistic can-do attitude
ambiguous rules
emergency situations
social pressures
paying back a favor

R
UL
EB
E
N
DI
N
G

Reason AGAINST

fear of job lost

damage of reputation
personal code of conduct
creating unwanted precedent
personal embarrassment
loosing face w/ colleagues

VIOLENCE
various forms of verbal or physical aggression at work

OTHER EFFECTS
organizational citizenship behavoir
discretionary actions above and beyond the call of duty that promote organizations success