Resource Management Status Update

January 23, 2015

Pre Deployment Activity

Deployment Strategies
Job Site Reporting

A-Base Installation Project Upgrade approximately 35% of A-Base meters prior to

deployment, using EMS and FSR resources.

Cost Analysis- Detailed cost estimates for all aspects of deployment excluding logistics. Preliminary
data presented to senior management (12/26/08) and ESC (1/15/09) - estimated at 10.1M. Next StepsOps team to review FSR routine work cost estimates, meet with IT and Corporate Services.
Category

Description

Estimated
Cost

EMS
(rurals included)

JSR fees, hotel fees, Meals, Supervisor

Hotels,
Return Home fees

$8,365,000.0
0

FSR A-Base
(Deployment)

JSR fees, hotel fees, Meals, Supervisor

Hotels,
Return Home fees

$80,000.00

Meter Reader/
FSR JSR Cost

Cost to JSR w/in 35 mi. for employees

post deployment. Option continue
through 2010. FSR info recently added

Sa
mp
le

A -Base
Volume
After

Resource
s Before

Resource
s After

Montebello

5268

3268

17

11

Monrovia

2997

1997

17

11

5384

3384

27

16

Compton

10609

5609

27

16

Long Beach

11385

5385

23

11

5783

3783

23

11

Sa
mp
le

Santa Monica

South Bay

$1,745,600.0
0

Current & Post Deployment JSR/ TBA Process (Field)- Recommendations presented
to senior
$10,190,600
Totals

management & HR Labor Relations. Next steps- communicate to supervisors and HR Strategic.00
Business Partners & create detailed process flows. Assumption: deployment to begin Q3 2009.

Logistics

Sa
mp
le
A-Base
Volume
Before

Targeted
Districts

CRE & Facilities- Preliminary space plan to be presented to Logistics Team. Teleconference held on
01/07/09 to inform of changes. Next meeting to be held 1/30/09.

Scheduling & Forecasting

Develop requirements to support scheduling, staffing and forecasting for field resources.
Documenting current business and technical processes for FSR, MR, Revenue Protection
Documenting all processes regarding the scheduling of time off.
Goal is to be able to schedule and forecast field work prior to SmartConnect Deployment.

Targeted dates 02/09 - 09/09

Pending 2009 funding approval by MSO or ESC- undetermined.

Route Estimation - Develop processes to estimate routes where there are UTCs, due to lack of
resources.
Kick off meeting with RSO and CCO 1/20/09 to determine requirements and issues.
District Back Log- Plan and forecast resource needs for district clean up. Identify and resolve
pending field orders. Implement back log process w/ RSO for orders not completed prior to ESC
deployment.
MSO FS SME high level process flow pending RSO approval.
Update pending for 1-21-09 Risk Mitigation document to CPMO.
Request for existing process flows
GS-2 PUR Develop a process to perform PURs for GS2 meters.
Created scope document and as-is process flows.
Key stakeholders identified.
Conference call held w/ Engineering (1/23/09) regarding new software.
Union Issues Create a document to clarify and confirm we are within CBA guidelines for
JSR/TBA
Meeting with HR Labor Relations and MSO Union Liaison for clarification on issues
and confirmation of plans.
Next Steps- Present three key areas where union approval is needed 1/30/09.
Next meeting to be held in March to discuss MSO issues.
07/10/15