Documente Academic
Documente Profesional
Documente Cultură
Category
Issue
Infrastructure
Car park
Enforcement
Reckless drivers
Public transport
Public transport
Noise pollution
Public transport
Rude staf
Fares and
Ticketing
Fares and
Ticketing
Fares and
Ticketing
Fare Penalties
Fares and
Ticketing
Overcharging of fares
To check
Illegal cooking/hawking activites
To check
Controlled burning
To check
To check
To check
Illegal dumping
Feedback on private ambulances
Foreigners
Licensing
Service Feedback
Information
Crime
Transport
Transport
Transport
Cleanliness/
Maintenance
Housing
Animals
Animal issues
Cleanliness
Cleanliness/
Maintenance
Housing
Housing
Housing
Building and
Construction
Building and
Construction
Building and
Construction
Building and
Construction
Work Passes
Customs
Traffic
Traffic
Details
MOT sometimes receive feedback on public car parks,
which should be under URA or HDB
Agency
URA, HDB
SMRT, SBST
PA
PTC
PTC
SMRT, SBST,
TransitLink
LTA
NEA
Illegal cooking activities that are taking place along fivefoot
walkways. Sometimes, there may be large scale cooking
(catering related) activities that may be taking place in
private residential homes
Incense burners placed along common areas of residential Town Council/
estates
NEA
Illegal dumping of items
We do not regulate private ambulances. Hence, feedback
on private ambulances should not be sent to us.
NEA
MOH
BCA/ Building
management/
Town Council
Traffic-related
SPF
Migration-related
SPF
SPF
SPF
Information on crime
SPF
SPF
HDB
HDB
Respective TCs
Respective TCs
AVA and/or TC
NEA
HDB
CPFB
IRAS
CEA
BCA
BCA
BCA
BCA
MOM
Singapore
Customs
Traffic Police
Type of Feedback
Nature of Feedback
Frequency
Complaint
Frequently misdirected
Complaint
Frequently misdirected
Complaint
Frequently misdirected
Complaint
Frequently misdirected
Complaint
Frequently misdirected
Request
Frequently misdirected
Complaint, Suggestion
Frequently misdirected
Complaint, Request
Frequently misdirected
Complaint
Frequently misdirected
Fire hazard
Frequently misdirected
10 times a month
Fire hazard
Frequently misdirected
10 times a month
Fire hazard
Frequently misdirected
10 times a month
Fire hazard
Feedback on Private
ambulances
Frequently misdirected
Frequently misdirected
10 times a month
2 times a month
Fire hazard
Frequently misdirected
5 times a month
To check
To check
To check
To check
Appeals
To check
Frequently misdirected
Service Enquiry
Frequently misdirected
4897
(Based on records from
Jan - Jun 2015)
Service Enquiry
Frequently misdirected
4037
(Based on records from
Jan - Jun 2015)
Service Enquiry
Frequently misdirected
Service Enquiry
Frequently misdirected
96,775
(Based on records from
Jan - Jun 2015)
Service Enquiry
Frequently misdirected
Service Enquiry
Frequently misdirected
Service Enquiry
Frequently misdirected
Appeals
Frequently misdirected
Appeals
Frequently misdirected
Service Enquiry
Frequently misdirected
Check
Check
Check
Check
Check
Check
Check
Check
Enquiry
Feedback
Feedback
Enquiry
Enquiry/Case-specific/Provision
of information on illegal
Frequently misdirected
employment
50x a month
Enquiry
10x a month
Frequently misdirected
Frequently misdirected
15x a month
Frequently misdirected
15x a month
Other Remarks
(If any)
Misdirected to ICA
Misdirected to ICA
Misdirected to ICA
Generic Hotline
Issues Raised By
MOT
MOT
MOT
MOT
MOT
MOT
MOT
MOT
MOT
SCDF
SCDF
SCDF
SCDF
SCDF
SCDF
SPF
SPF
SPF
SPF
SPF
SPF
1800-2255432 (BRSL)
HDB
1800-2255432 (BRSL)
HDB
1800-2255432 (BRSL)
HDB
HDB
HDB
HDB
HDB
6490 1111 (HDB's mainline)
HDB
HDB
HDB
HDB
1800-3425222
BCA
1800-3425222
BCA
1800-3425222
BCA
1800-3425222
BCA
ICA
ICA
ICA
ICA