Managing Performance

for Business Success

Benita Mayhead
Module 1

Managing Performance for Business Success

Business
Business
strategy
strategy
connection
connection
Adapting
Adapting to
to
sustain
sustain
individual
individual and
and
business
business
performance
performance

Managing
across
geography
and culture

Goals,
motivators
and
consequence

Impact on
performance
through
change

Effective
performance
communication

Team
dynamics

Accountability
and
empowerment

Business
strategy
connection

Adapting to
sustain individual
and business
performance

Why the topic is critical for RBI

RBI People Strategy Reminder

Individual, Team and Business

Team member needs
Managing Performance what do we mean?
Strengthening key functions of the role

Our Development Philosophy

Development aligns to
organisation strategy and
individual performance
goals
Employee Owns
Development and Career
Plan
Employee driven
Manager coached

Development Centered
Blended options for ongoing
self-development
Linked to, but distinct from
performance

70%

Experience
(learning
through doing)

20%
Exposure
(learning
through
interaction)

10% Education
(learning through
resources)

Smart Goals
& PDP

Personal
Development
Knowledge
Skills
Behaviour

Core
Skills
Training

Discussion
Framework

Mentoring &
Coaching
Identifying
Hi-Potential
Model

Career
Development
Workshops

Leadership
Development
Potential
Definitions &
Framework

Specialist
Technical
Development
Self Driven
Learning
Opportunities

Talent
Development

Succession
Maps
Quarterly
Leadership
Team Reviews

YEAR
2014/15

Business
Performanc
e
Team
Individual
Performanc Performanc
e
e

Pre-Work
Answer, discuss and capture your findings or answers to the following in
your portfolio

What does a team member need from you in order to be performing

at their maximum?

How would you rate your teams current level of performance?

Find examples of when you adapt as a manager in order to ensure

performance standards are met.

Have a discussion with your manager on the how your role connects
to the business strategy. What are the key requirements for you as a
manager in sustaining delivery through your team?

Familiarise yourself with Skillport login and navigation

Question What does a team member

need from you in order to be performing
at their best?

Knowing clearly what is expected

Having the materials and equipment needed to work effectively
Receiving recognition or praise for good work
Having honest conversations about performance
Having their development encouraged
Being asked for opinions and thoughts
Seeing how their individual job is connected to the mission of the
business
Talked to about progress and development
Seeing how opportunities at work enabled growth and learning

Implementation
Reflect on what a team member needs from you in order to be
performing at their best. Log examples of how you are doing well on
these and identify areas for development and how you can improve
Review how you manage performance and where you performance
manage how can you improve
Rate yourself from 0-5 on the functions within Interpersonal,
Informational and Decisional and consider where you are most
comfortable and which areas do you move away from. Select 2 to
work on and develop actions as to how you can improve
Review /research any other points you have found of interest