(In millions except per share data) 2008 Differnce
NET OPERATING REVENUES $31,944 100%
Cost of goods sold 11,374 36% GROSS PROFIT 20,570 64% Selling, general and administrative expenses 11,774 37% Other operating charges 350 1% OPERATING INCOME 8,446 36% Interest income 333 1% Interest expense 438 1% Equity income (loss) — net -874 -3% Other income (loss) — net -28 0% INCOME BEFORE INCOME TAXES 7,439 23% Income taxes 1,632 5% NET INCOME $5,807 18% BASIC NET INCOME PER SHARE $2.51 DILUTED NET INCOME PER SHARE $2.49 AVERAGE SHARES OUTSTANDING 2,315 Effect of dilutive securities 21 AVERAGE SHARES OUTSTANDING ASSUMING DILUTION 2,336