Morale

Relationship
Between Individual
and Organizations
 Meaning Of Morale
Ø“Morale is the capacity of a group of
people to pull together persistently in
pursuit of common purpose.”
ØMorale represents a composite of
feelings, attitudes and sentiments that
contribute to general feelings of
satisfaction.
ØIt shapes the climate of an organization.
 NATURE OF MORALE
§ High morale represents an attitude of
satisfaction and willingness to strive for
the goals of the group.
§ Morale is both an individual and a group
phenomenon.
§ Morale is multi-dimensional in nature.
§ Morale is mostly regarded as a long term
phenomenon.
 IMPORTANCE OF MORALE
§ Willing co-operation towards objective of
the organization
§ Loyalty to the organization and its
leadership or management
§ Good discipline
§ High degree of employees’ interest in their
jobs and organization
§ Pride in the organization
§ Reduction of rates of absenteeism and
labour turnover
 Indicators Of Low Morale
§ High rates of absenteeism and labour
turnover.
§ Excessive complaints and grievances.
§ Frustration among the workers.
§ Friction among the workers and their
groups.
§ Antagonism towards leadership of the
organization.
§ Lack of discipline.
 Building of High Morale
§ Fair Remuneration: The basic and incentive pay plans should not
only be fair, but should also bear fair relationship among
themselves.
§ Incentive System: There should be a proper incentive system and
rewards to the employees to motivate them.
§ Congenial Working Environment: The conditions under which
workers are made to work should be congenial for their mental
and physical well-being.

§ Job satisfaction: A well placed employee

takes pride and interest in his work and
feels satisfied.
§
 Contd…
§ Two-way Communication: There should be two-way communication
between the management and the workers.
§ Training: There should be proper training of the employees.
§ Workers’ Participation: There should be industrial democracy in the
.
organization

§ Social Activities: Management should

encourage social group activities by the
workers.
§ Counseling: Large organizations may
appoint trained psychologists to act as
counselors for employees.