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TELEPHONE EXPRESSION
Pre-learning
Conversation 1
A: ______________________________?
B: Could I speak to Roy Sinaga?
A: ______________________________?
B: My name is Sean Alex of MPC Computers.
A: Sorry. Could you please spell your first name?
B: _____________________.
GUESSING THE MISSING
INFORMATION
Conversation 2
Leaving a message
Could you give ____ a message?
Could you ask ____ to call me when he gets back?
Would you please tell ____ that I’ll call back later?
Thanking
Thank you very much for your help.
Well, thanks a lot for the information.
I'm very grateful for your assistance.
Responding to thanks
Not at all.
Don’t mention it.
You’re welcome.
Husband :
Hi, honey. I’m in New York. I can’t get plane home
today. I'm sorry. See you tomorrow.
GET A WRONG NUMBER
Derry : Hello.
Caller: Is Lydia there?
Derry : Lydia? I think you have a wrong
number.
Caller: Is this area code (021) 789-6283?
Derry : No. it’s 6288.
Caller: Oh. Sorry.
ROLE PLAY
Work with a partner.
Write phone conversations to make a call,
leave a message, and call a wrong number.
Present your role plays to the class.