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For Q9- Q17, rate the importance of following for you in a retail store on a scale of 1 to 5, where
1 2 3 4 5
Q10. Variety 1 2 3 4 5
Q11. Quality 1 2 3 4 5
Q17. Affordability 1 2 3 4 5
Q18. Do you think location of store in the proximity area affects your purchase behavior?
Strongly Agree Agree
Neither Agree nor Disagree Disagree
Strongly Disagree
Q19. Exclusive benefits and privileges given to loyal customers who frequently visit the stores
attract you towards the store? (For e.g. Green card in case of Pantaloons, and first citizen cards in
case of Shoppers Stop)
Strongly Agree Agree
Neither Agree nor Disagree Disagree
Strongly Disagree