Sandringham School

BTEC Business
Unit 2: Business Resources
Mr Young

PASS

MERIT

DISTINCTI
ON

P1 describe the recruitment

M1 explain how the

D1 evaluate how managing

documentation used in a
selected organisation

management of human,
physical and technological
resources can improve the
performance of a selected
organisation

resources and controlling

budget costs can improve the
performance of a business

P2 describe the main

M2 assess the importance of

employability, personal and

communication skills required
when applying for a specific
job role

employability, and personal

skills in the recruitment and
retention of staff in a selected
organisation

P3

describe the main physical

and technological resources
required in the operation of a
selected organisation

P4 describe sources of internal

and external finance for a
selected business

P5 interpret the contents of a

M3 interpret the contents of a

D2 evaluate the adequacy of

trading and profit and loss

account and balance sheet for
a selected company

trading and profit and loss

account and balance sheet for
a selected company explaining
how accounting ratios can be

accounting ratios as a means of

monitoring the state of the
business in a selected
organisation, using examples

Name the
Physical
Resource
illustrated by
the pictures
on each slide.

Equipment (including ICT)

Security

Plant and Machinery

Insurance

Materials and Waste

Buildings and Facilities

Planned Maintenance and

Refurbishment

Emergency Provision

Title:
Physical Resources
Learning Objective and Lesson Outcomes
LO1: Understand the meaning of Physical Resources
LO2: Understand the importance of Physical resources for
organisations

Pret A Manger Physical

Resources
Read the descriptions of the different types
of physical resources of an organisation
and then make a list of those physical
resources that can be found at Pret A
Manger.
Extension: if you finish, then begin to
explain why each type of physical resource
is important for the performance of an
organisation. (D*)
LO1: Understand the meaning of Physical Resources

Pret A Manger Physical

Resources
Look at all the physical resources
rank them in terms of importance for
Pret a Manger.
Be prepared to justify why they are
important.

LO1: Understand the meaning of Physical Resources

Most Important Physical

Resource?
Which type of physical resource is the
most important regarding Pret A Mangers
performance?

LO2: Understand the importance of Physical resources for organisations

What is a
technological
resource?

Technological
Resources

Technological
Resources
Technological resources are
intangible assets (things of value
you cant touch.
They are owned and need to be
managed just like physical resources.
There are four main areas of
technological resources:

Intellectual property
Accumulated experience and skills
Software Licences
Protection (via Patents and Copyright)

1) Intellectual Property
(IP)

The five different types of IP:

1.
2.
3.
4.
5.

Registered designs
Drawings
Text
Music
Video

Anything which is unique and gives the company a

competitive advantage, and needs to be protected.

It allows people to own their ideas, to have the right to say

how their ideas are used including how often and by whom.

It also allows the right to refuse permission to copy.

2) Registered
designs
Image, branding and marketing of
the organisation.
When a design is register it is unique
and no one else an use it.
If they do, they could be liable to legal
action and claim for damages.
This is why imitation brands are illegal.

3) Trademarks
Protects any sign or symbol that distinguishes
what you offer from your competitors.
Name, slogan, logo, shape etc
Customer loyalty
Trademarks must be:
Distinctive
Not deceptive, illegal, immoral
Renewed every ten years

Match the business to the value

of its trademark

Google

$29.5

Microsoft

$42.8bn

Apple

$32.6bn

Walmart

$44.3bn

4) Accumulated Experience
and Skill
Accumulated experience/skill is built up over a period of
time.
Why is it important to keep experienced staff in a
business?
It is important to keep staff like this as if they were
to leave they would be taking all their
knowledge/problem solving skills etc with them
How can you keep experienced and highly skilled
staff?
Pay them more money or offer them attractive
benefits/bonuses
It is vital that companies ensure that cascade training
occurs to ensure that staff pass on their knowledge to
others, enabling the company to spread their skill base
across various staff members

5) Software Licences
Most companies invest heavily in software
for their business (e.g. Microsoft Word or
sometimes bespoke)
May buy a software licence paying a fee to the
provider (e.g. if you use Word or PowerPoint, you
need to pay Microsoft)
To use software without a licence is breaking the
law!
But businesses can over-license (e.g. if different
departments all buy the same license). Companies
need to carry out a software audit where each
computer is checked for software so information
can be kept centrally.

6) Copyright
Protects creative or artistic works.
Literature
Art
Music
Website content
Others must pay for the right to
use (royalties).
Radio stations pay to play songs!

Examples of copyright
infringement
Hennes & Mauritz (Swedish high-street fashion chain) suing
Primary for plagiarising clothing patterns.

Authors of The Hold Blood and Hold Grail suing Dan Brown
for break of copyright with The Da Vinci Code
they failed to prove the charges, and now have legal costs of 3m

Winklevoss twins suing Mark Zukerberg (founder of

Facebook) for stealing computer code:
they received a $65 million settlement out of court

7) Patents
New invention, have innovative
features & be capable of being made
in industry.
Legal protection for up to 20 years.
Other businesses must have the right
to use the product if they wish.
If no permission, can sue, and
get compensation.

Most Important Technological

Resource?
Which type of technological resource is the
most important regarding Apples
performance?

How important is the management of

technological resources in improving
Apples performance compared to human
and physical resources?

Preparation for your mock

assignment