GCE HEALTH AND SOCIAL CARE ASSIGNMENT BRIEF

UNIT 2 COMMUNICATION AND VALUES

HANDED OUT: TUES 6TH OCT

11/1/16 D 7/2/16

DEADLINE A- 9/11/15 B 7/12/15 C

FOR THIS ASSIGNMENT, YOU ARE GOING TO HAVE AN INTERACTION WITH

SOMEONE WHO WORKS OR USES A CARE SERVICE. YOU WILL HAVE A 1:2:1 AND A
GROUP INTERACTION. YOUR TOPIC CAN BE ABOUT ANYTHING, BUT ITS BEST TO
KEEP IT WORK/SERVICE RELATED
YOU MAY CHOOSE A SERVICE FROM ANY OF THESE SETTINGS:
*HEALTH CARE * EARLY YEARS CENTRES * CARE OF OLDER PEOPLE *
INDIVIDUALS WITH SPECIFIC NEEDS.
YOU THEN NEED TO COMPLETE EACH TASK BELOW;

*Front cover * Contents page

PART A- The types and range of communication skills you have used,
and an awareness of the care value base (20 marks)
1. Introduce and explain what good communication is.
2. Identify and introduce your service and what you intend to do.
3. Explain at least 4 different types of communication that you intend
to use e.g. language, signing, cultural, music, drama, visual, offering
support, electronic, technology etc.
4. Explain what the transmission of values are.
5. Explain what the Care Value Base is and why its important when
communicating with others.
PART B- The transmission of the care values in the way you have
communicated with the person concerned (18 marks)
6. Create your questions that you will use to interview your people.
7. Complete your interviews and provide a transcript of both
interactions. Fill out a witness statement for each talk.

8. Explain how communication and the transmission of values have been

demonstrated in your work related area/context.
9. Compare and analyse each interaction by providing a full report
about what you found out and how the discussions went.
10.Explain the answers to your questions and what communication skills
the people showed when they were questioned.
11. Explain exactly what Care Values your service uses and honours
when communicating with their clients and staff. What evidence did
you see of Care Values being used whilst doing your interactions?
PART C- Possible barriers to communication and how you overcame
these. (11 marks)
12.Explain what barriers you found when communicating in
1:2:1
*Groups
13.How did you overcome these barriers?
14.What barriers does the service have when they communicate with
their clients? Link back to your interactions.
15.How do they overcome them?
PART D- An evaluation of the interaction(s) and conclusions drawn
from the evidence collected.(11 marks)
16.Evaluate how well your service did for both your 1:2:1 interaction
and your group interaction.
17.What are your conclusions/thoughts about how well the service
communicated with you and how they communicate with their
clients? Give more than 3 opinions for higher marks
* Bibliography * Appendix * All pages numbered

UNIT 2 GCE
WHAT IS COMMUNICATION?
This work will help you write Part A.

Communication is the transmission of messages from one

source to another. There are many different ways to tell
someone information, such as talking, listening, writing,
reading, miming, signing, typing. There are also many different
sources of medium to communicate messages with, such as
T.V., radio, Internet, newspapers, magazines, films, Advertising
billboards, text, mobile phones, telephone etc, etc,
1. Find out what these different types of communication
are.
2. Explain the benefits of using them?
3. Explain the negatives of using them?

Language-Spoken+Written+formal+Informal
Signing and Braille
Cultural+Accents
Music+drama+arts+crafts
Exchange of information
Promoting relationships and offering support
Negotiation
Visual+Electronic+Technology

4. With the help of the text book, what you have found out
above and your own knowledge, complete tasks 1+2 of
your coursework.

UNIT 2 GCE
Starting your interactions
The most important part of your assignment is to decide who or
where you will have your 1-2-1 conversation and your group
discussion. The first thing to do is make sure that place/person
can fit into one of these four categories.

HEALTH CARE e.g. Doctors, NHS staff, Health Centres, Hospital, Clinics
EARLY YEARS CENTRES e.g. Nurseries, child minders, primary schools.
CARE OF OLDER PEOPLE e.g. Maurice Jagger Centre, Care Home
INDIVIDUALS WITH SPECIFIC NEEDS e.g. Sexual Health, Learning Diff.

What you do talk about is totally up to you, but the best

interactions are ones that find out more about the
service/setting and how they rely on communication in order to do
their job better and care for the needs of clients e.g.;
Prepare a short interview with someone who works at the
service and ask them how important communication is.
Do a short task with a group of young children and see how
they communicate with you to understand the task.
Ask a client what they think about the service they use.
Go to a Care Home and join in with an activity or observe
how the staff communicate with clients
................................................................................................
You will need to collect the following evidence, which will be
included in your coursework;
A witness statement

 A copy of the conversation/dialogue/transcript

Photos/Copy of work (where appropriate)