Melissa Potter

210 Willow Ave, Fort Knox, KY 40121

(562) 652-8596 / mekusa1@gmail.com

EMPLOYMENT OBJECTIVE
I am a combat veteran with 11 years of Army experience as a 68W
Healthcare Specialist. I am an agile and adaptive leader in todays complex
and ever changing world as a member of the US Army. I have served at
various locations in the United States as well as Italy, Germany, South Korea,
and two tours in Afghanistan. I have extensive experience in leading,
training, and motivating others and am also very organized. I would like to
continue building and working with teams in the healthcare field to help
make the world a happier and healthier place.
EXPERIENCE
US ARMY COMBAT MEDIC
Various
Global Locations
Emergency Room Noncommissioned Officer in Charge
March
2013-August 2015
Supervise and manage 19 Soldiers and 42 Civilians in an 8 bed
Emergency Room
Managed personnel actions and issues using problem solving
techniques
Counseling of employees; assisted in the creation of individual
development plans for employees
Coordinated continuing education training for employees
Performed direct patient care within scope of practice
Created and maintained a fair schedule for nurses and medics
Tracked admissions and evacuations
Performed field medical support duties
Order and track medical supply for the unit
Created and led physical training sessions for Soldiers
Platoon Sergeant
February 2011February 2013
Responsible for the training, counseling, discipline, health and welfare
of 42 Soldiers
Managed personnel actions of Platoon
Ensured maintenance and accountability of equipment
Provided an environment free of discrimination and harassment
Organized team building activities for unit
Created and led platoon level physical training sessions for Soldiers
Victim Advocate
February 2011February 2013

Respond to victims of sexual assault 24/7 and provide advocacy

services
Refer victims to the appropriate resources
Provide initial counseling for victims of sexual assault
Assist in the reporting of sexual harassment or sexual assault
Maintain confidential communication
Brigade Medical Operations Noncommissioned Officer
January
2009-January 2011
Develop detailed medical support plans for Brigade and below combat
operations
Review and write medical operations orders
Advise unit leadership as medical subject matter expert
Process & coordinate MEDEVAC requests for the Brigade
Conduct patient tracking for the Brigade
Conduct QAQC of unit aid stations
Provide and coordinate medical resources for units
Work with other specialties in a tactical operations center
Healthcare Sergeant/Specialist
August 2004December 2008
Successfully completed Basic Combat Training and Advanced Individual
Training
Gained proficiency and experience in emergency medical technician
and nursing protocols
Trained and certified members on first aid and BLS
Tracked & updated the medical readiness of unit members
Coordinated for medical appointments and processing of unit members
Provided direct patient care as an independent care provider for team
members
Evaluated patients and provided individualized care plans
Provided point of injury emergency medical care
Operated radios and coordinated medical evacuations
Maintained unit medical equipment sets and vehicles
Set up and maintained unit aid stations
EDUCATION
KAPLAN UNIVERSITY
Bachelor of Science in Health and Wellness
November 2015
COLLEGE OF SOUTHERN MARYLAND
Associates of Arts in General Studies
June 2005

OTHER SCHOOLS/CERTIFICATIONS
Incident Command System ICS 300
Incident Command System ICS 400
Sexual Harassment & Assault Victim Advocate Course
Senior Leaders Course
Battle Staff NCO Course
Advanced Leaders Course
CBRNE Defense Course
Emergency Operational Medicine Course
Combatives Level 1 Course
Warrior Leader Course
Trauma AIMS Course
Pre-Hospital Life Support Course
Combat Lifesaver Course
Emergency Medical Technician-Basic
Basic Life Support/CPR

SKILLS
Computer: Proficient in Microsoft Excel, PowerPoint, Word, Internet and
Social Media
Language: Fluent in Spanish

ACTIVITIES
Jefferson Memorial Forest Volunteer
Present
Fort Knox American Red Cross
2015-Present

Sep 2015Aug