Sunteți pe pagina 1din 154

09

memoria anual
annual report

1950 19600 19
1970
970 11980
980 11990
990 200
2000 2010

Enfrentar el futuro con


la experiencia que nos dan los aos
To face the future with the experience that the years gives us

memoria anual indice


annual report contents

contents

ndice

/PNOSPNO[Z
3L[[LYMYVT[OL*OHPYTHU
*VYWVYH[L0UMVYTH[PVU
)VHYKVM+PYLJ[VYZ
4HUHNLTLU[
/PZ[VY`
6\Y;LHT
0UUV]H[PVU
+HPY`-HYTLYZ
:VJPHS(JJV\U[HIPSP[`
,JVUVTPJ:LJ[VY
-HYT4HUHNLTLU[
4PSR7\YJOHZL4HYRL[
)\ZPULZZ6]LY]PL^
*VUZVSPKH[LK-PUHUJPHS:[H[LTLU[Z
0UKP]PK\HS-PUHUJPHS:[H[LTLU[Z
:\IZPKPHYPLZ (MSPH[LZ
:\TTHY`VM-PUHUJPHS:[H[LTLU[Z

7YPUJPWHSLZ9LZ\S[HKVZ*VUZVSPKHKVZ
*HY[HKLS7YLZPKLU[L
0UMVYTHJP}U*VYWVYH[P]H
+PYLJ[VYPV
(KTPUPZ[YHJP}U
/PZ[VYPH
,X\PWV/\THUV
0UUV]HJP}U
7YVK\J[VYLZKL3LJOL
9LZWVUZHIPSPKHK:VJPHS
:LJ[VY,JVU}TPJV
.LZ[P}U(NYVWLJ\HYPH
4LYJHKVKL*VTWYHKL3LJOL
+LZJYPWJP}UKLS5LNVJPV
,Z[HKVZ-PUHUJPLYVZ*VUZVSPKHKVZ
,Z[HKVZ-PUHUJPLYVZ0UKP]PK\HSLZ
-PSPHSLZ`*VSPNHKHZ
,Z[HKVZ-PUHUJPLYVZ9LZ\TPKVZ

4
6
8
12
14
16
22
30
32
36
52
56
57
60
78
114
150
152

principales resultados consolidados


nancial highlights

2009

ingresos de explotacin
operating income


memoria anual
annual report

15.772.314

268.772.599

2008

14.549.843

308.370.506

2007

23.796.124

271.872.793

2006

8.603.518

194.391.670

2005

9.538.095

193.158.061

Todas las cifras en millones de pesos / All gures in CLP million

2005

2006

2007

2008

2009

utilidad lquida
net income


rentabilidad ebitda sobre activos


protability ebitda over assets


30.244.958

14,8%
2009

28.550.680

13,4%
2008

38.360.381

20,2%
2007

18.348.579

12,0%
2006

18.493.510

13,2%
2005

2005

2006

2007

2008

2009

ebitda
ebitda
 

carta del presidente


letter from the Chairman
:L|VYLZ(JJPVUPZ[HZ!

+LHY:OHYLOVSKLYZ!

,U YLWYLZLU[HJP}U KLS +PYLJ[VYPV X\L WYLZPKV TL LZ


NYH[V WYLZLU[HY H <Z[LKLZ SH 4LTVYPH LS )HSHUJL `
SVZ,Z[HKVZKL9LZ\S[HKVZWHYHLSWLYxVKVJVTWYLU
KPKVLU[YLLSKLLULYV`LSKLKPJPLTIYLKL 
KL:VWYVSL:(,SH|VX\L[LYTPUHLZWHY[PJ\SHYTLU[L
PTWVY[HU[L WHYH U\LZ[YH JVTWH|xH W\LZ[V X\L K\
YHU[L   OH J\TWSPKV  H|VZ KL ]PKH +LZKL Z\
M\UKHJP}ULU  :VWYVSLOHSSLNHKVHZLY\UHJ[VY
YLSL]HU[LLULSKLZHYYVSSVKLSZLJ[VYSmJ[LV`KLSTLY
JHKV KL SVZ HSPTLU[VZ LU *OPSL LQLYJPLUKV \U JSHYV
SPKLYHaNVLUSVZS[PTVZH|VZ

6UILOHSMVM[OL)VHYKVM+PYLJ[VYZ[OH[0HTOVUVYLK
[VJOHPYP[PZHWSLHZ\YLMVYTL[VZ\ITP[[OL(UU\HS
9LWVY[)HSHUJL:OLL[HUK0UJVTL:[H[LTLU[VM:V
WYVSL:(MVY[OLWLYPVKMYVT1HU\HY`[V+LJLTILY
   H `LHY VM WHY[PJ\SHY YLSL]HUJL [V V\Y JVT
WHU`HZP[OHZ[\YULK:PUJLP[ZPUJLW[PVUPU  
:VWYVSLOHZJVTL[VILHYLSL]HU[HJ[VYPU[OLKL]LS
VWTLU[VM[OLKHPY`HUKMVVKI\ZPULZZPU*OPSL^OPJO
[VKH`P[JSLHYS`SLHKZ

8\PLYVHNYHKLJLYLUWYPTLYS\NHYLZWLJPHSTLU[LLSJVTWYVTPZV
`SHLU[YLNHKLU\LZ[YVZ[YHIHQHKVYLZ`Z\ZMHTPSPHZSHJVUHUaH
`WYLMLYLUJPHKLU\LZ[YVZJVUZ\TPKVYLZJSPLU[LZWYV]LLKVYLZ
`[VKVZHX\LSSVZX\PLULZJVU[YPI\`LUJVULU[\ZPHZTV`WYVML
ZPVUHSPZTVWHYHX\L:VWYVSLTHU[LUNHZ\WVZPJP}UKLSPKLYHa
NV LU SVZ KPMLYLU[LZ mTIP[VZ KL SH PUK\Z[YPH SmJ[LH JOPSLUH ,U
ZLN\UKV [tYTPUV ]H`H TP YLJVUVJPTPLU[V H SH HKTPUPZ[YHJP}U
WVYZ\Z}SPKH`LJPLU[LNLZ[P}ULU\UH|VTHYJHKVWVYJHT
IPVZZPNUPJH[P]VZLUSHZJVUKPJPVULZKLSTLYJHKV[HU[VPU[LYUV
JVTVL_[LYUVZ\JHWHJPKHKKLHU[PJPWHJP}U`KLYLZW\LZ[HHSVZ
JHTIPHU[LZLZJLUHYPVZLJVU}TPJVZ,Z[HZHJJPVULZZVUSHZX\L
UVZOHUWLYTP[PKVWYVM\UKPaHYLSSPKLYHaNVKL:VWYVSLTHU[L
UPLUKVHKLTmZ\UHZ}SPKHWVZPJP}UUHUJPLYHLPUZ[P[\JPVUHSSV
X\LJVSVJHHU\LZ[YHLTWYLZHLU\UHZP[\HJP}UKLL_JLSLUJPH`
WYP]PSLNPVHSJ\TWSPYH|VZKL]PKH
+\YHU[L LSJVTWVY[HTPLU[VKLSVZTLYJHKVZLUX\LWHY
[PJPWH:VWYVSLL_OPIPLYVUKVZZP[\HJPVULZT\`KPZ[PU[HZLU[YLZx
+\YHU[LLSWYPTLYZLTLZ[YLZLJVUZVSPK}SHJHxKHKLSVZWYLJPVZ
KLSVZJVTTVKP[PLZSmJ[LVZLULSTLYJHKVT\UKPHSJVTLUaHKH
OHJPHUHSLZKLSVX\LZ\THKVHSHM\LY[LJHxKHKLS[PWV
KLJHTIPVKLSWLZVJOPSLUV`KHKVLSHS[VUP]LSKLHWLY[\YHKL
U\LZ[YHLJVUVTxH`KLSZLJ[VYSmJ[LVLUWHY[PJ\SHYUVZJVSVJ}LU
\UHJVTWSLQH`KPMxJPSWVZPJP}UKLJVTWL[P[P]PKHK3HZL_WVY[H
JPVULZSmJ[LHZKPZTPU\`LYVUZPNUPJH[P]HTLU[LH\TLU[HUKVSVZ
PUJLU[P]VZHSHPTWVY[HJP}UWYLZPVUHUKVJVULZ[VSHVMLY[HPU[LY
UH`JVUZLJ\LU[LTLU[LSHJHxKHKLSVZWYLJPVZPU[LYUVZHMLJ[HU
KVJVULSSVSHYLU[HIPSPKHKKL[VKHSHJHKLUHWYVK\J[P]HSmJ[LH
:PU LTIHYNV K\YHU[L LS ZLN\UKV ZLTLZ[YL KLS H|V SH ZP[\HJP}U
JHTIP}KLMVYTHZPNUPJH[P]H3VZWYLJPVZPU[LYUHJPVUHSLZKLSVZ
JVTTVKP[PLZ SmJ[LVZ JVTLUaHYVU H TVZ[YHY \UH YLJ\WLYHJP}U
WHY[PJ\SHYTLU[LLUSVZS[PTVZ[YLZTLZLZKLSH|VKmUKVZL\UHZP
[\HJP}UPU]LYZHHSHKLZJYP[HLULSWYPTLYZLTLZ[YL+LLZ[HTHUL
YHLSWHxZYLJ\WLY}LUMVYTHZPNUPJH[P]HZ\Z]VSTLULZKLL_WVY
[HJP}USVX\LPTWHJ[}WVZP[P]HTLU[LLUSHYLJ\WLYHJP}UKLWYLJPVZ
LULSTLYJHKVSVJHSTLQVYHUKVJVULSSVSHYLU[HIPSPKHKKLSZLJ[VY`
JVUZLJ\LU[LTLU[LKLSVZWHY[PJPWHU[LZKLSHJHKLUHSmJ[LH

memoria anual
annual report

0^PZO[VYZ[JVTTLUKV\Y^VYRLYZHUK[OLPYMHTPSPLZMVY[OLPY
OHYK ^VYR HUK JVTTP[TLU[ V\Y JVUZ\TLYZ J\Z[VTLYZ HUK
Z\WWSPLYZMVY[OLPY[Y\Z[HUKWYLMLYLUJLHUKL]LY`VULLSZL^OV
JVU[YPI\[LZ LU[O\ZPHZ[PJHSS` HUK WYVMLZZPVUHSS` [V :VWYVSLZ
JVU[PU\LK SLHKLYZOPW WVZP[PVU PU [OL ]HYPV\Z HYLHZ VM *OPSLZ
KHPY`PUK\Z[Y`0HSZV^PZO[VJVUNYH[\SH[L4HUHNLTLU[MVYP[Z
ZVSPK HUK LMJPLU[ WLYMVYTHUJL [OYV\NOV\[ H `LHY OHSSTHYRLK
I` ZPNUPJHU[ JOHUNLZ PU THYRL[ JVUKP[PVUZ IV[O SVJHSS` HUK
L_[LYUHSS`MVYP[ZHIPSP[`[VWSHUHOLHKHUKWYV]PKLLMMLJ[P]LYL
ZWVUZLZ[VJOHUNPUNLJVUVTPJJPYJ\TZ[HUJLZ;OLZLHJ[PVUZ
OH]LHSSV^LK:VWYVSL[VJVUZVSPKH[LP[ZWSHJLH[[OL[VWVM[OL
*OPSLHUKHPY`THYRL[THPU[HPUPUNHZVSPKUHUJPHSHUKPUZ[P[\
[PVUHSWVZP[PVUWSHJPUNV\YJVTWHU`PUHZP[\H[PVUVMWYP]PSLNL
HUKL_JLSSLUJLQ\Z[HZP[[\YUZP[Z[OHUUP]LYZHY`
+\YPUN [OLTHYRL[ZPU^OPJO^LHYLHJ[P]LSP]LK[OYV\NO
[^VZ[HYRS`JVU[YHZ[PUNZL[ZVMJPYJ\TZ[HUJLZ0U[OLYZ[OHSM
VM[OL`LHY[OLWYPJLZMVYKHPY`JVTTVKP[PLZYLHJOLK[OLPYIV[
[VTPU[OLNSVIHSTHYRL[HM[LYZ[HY[PUN[OLPYKLZJLU[[V^HYKSH[L
;OPZJV\WSLK^P[O[OLZOHYWKYVWPU[OLL_JOHUNLYH[L
MVY[OL*OPSLHU7LZV[OLZPNUPJHU[VWLUULZZKPZWSH`LKI`V\Y
LJVUVT`HUKI`[OLKHPY`ZLJ[VYPUWHY[PJ\SHYMVYJLK\ZPU[VH
KPMJ\S[HUKJVTWSL_JVTWL[P[P]LWVZP[PVU6\YL_WVY[N\YLZ
MLSSKYHZ[PJHSS`PTWVY[PUJLU[P]LZNYL^HUK[OLYLI`L_LY[LKWYLZ
Z\YLVUKVTLZ[PJZ\WWS`HUKKYHNNLKKVTLZ[PJWYPJLZKV^U
^HYKHMMLJ[PUN[OLIV[[VTSPUL[OYV\NOV\[[OLPUK\Z[Y`
/V^L]LYK\YPUN[OLZLJVUKOHSMVM[OL`LHY[OLPUK\Z[Y`Z[HNLK
HZOHYW[\YUHYV\UK0U[LYUH[PVUHSWYPJLZMVYKHPY`JVTTVKP[PLZ
ILNHUYLJV]LYPUNLZWLJPHSS`PU[OLSHZ[[OYLLTVU[OZYLLJ[
PUN[OLVWWVZP[LVM^OH[OHKOHWWLULKPU[OLYZ[OHSMVM[OL
`LHY;OLJV\U[Y`^HZ[O\ZHISL[VWHY[PHSS`YLJV]LYP[ZL_WVY[
]VS\TLZHUK[OLSVJHSTHYRL[ZWYPJLSL]LSYLIV\UKLK[OLYLI`
PTWYV]PUN[OLYL[\YUZMVY[OLZLJ[VYHZ^LSSHZMVYHSSWHY[PJPWHU[Z
PU[OLKHPY`JOHPU
6M JY\JPHS YLSL]HUJL PU [OPZ YLJV]LY` ^LYL VU [OL VUL OHUK
[OLJVTWHU`ZWYVHJ[P]LMVYLZPNO[[VTHRL[OLYPNO[KLJPZPVUZ

,SLTLU[VZ M\UKHTLU[HSLZ KL SH YLJ\WLYHJP}U HU[LZ


KLZJYP[HM\LYVUWVY\UHWHY[LSHJHWHJPKHKKLHU[PJP
WHJP}UX\LOH[LUPKVSHJVTWH|xHWHYH[VTHYSHZKL
JPZPVULZ HKLJ\HKHZ HU[L SVZ JHTIPVZ KL LZJLUHYPVZ
KLJVY[VWSHaVJVTVWVYV[YHLSTHU[LUPTPLU[VKLZ\
LZ[YH[LNPHJVTLYJPHSIHZHKHLUSHNLULYHJP}UKL]HSVY
H[YH]tZKLZ\ZTHYJHZ`SHWLYTHULU[LPUUV]HJP}UKL
WYVK\J[VZWHYHLSJVUZ\TPKVY,Z[HLZ[YH[LNPHKLWY\
KLUJPH`LX\PSPIYPVI\ZJHJVUZLN\PY`HZLN\YHYSVZVI
QL[P]VZKLJVY[VWSHaVWHYHKLLZ[HTHULYHLUMYLU[HYLS
TLKPHUV`SHYNVWSHaVLU\UHZP[\HJP}UKLMVY[HSLaHX\L
UVZWLYTP[HJVU[PU\HYJYLHUKV]HSVYWHYHSHLTWYLZH`
Z\ZHJJPVUPZ[HZ
(U[LLSKPMxJPS`JHTIPHU[LJVU[L_[VKLSVZTLYJHKVZLU
X\LWHY[PJPWH:VWYVSLYLZ\S[HYLSL]HU[LJVUZPKLYHYX\L
LSYLZ\S[HKVUHSKLSHJVTWH|xH`Z\ZSPHSLZM\LWHYH
LSH|V KL JPMYHZ\WLYPVYLU\U 
H SH \[PSPKHK UHS KLS H|V  X\L M\L KL   ,Z[L
YLZ\S[HKVKLILJVUZPKLYHYZLHKLTmZLU\UTHYJVLUX\LSHZ
ZP[\HJPVULZKLTLYJHKVKLZJYP[HZWYV]VJHYVU\UUP]LSKL]LU
[HZLU]HSVYWHYHLSTPZTVH|VKL4  JPMYHPUMLYPVY
LU\U HSHJPMYHKL]LU[HKL4  YLNPZ[YHKH
LU  3H KPZTPU\JP}U KL SHZ ]LU[HZ WYV]VJHKH WYPUJPWHS
TLU[LWVY\UHM\LY[LKPZTPU\JP}UKLSHZL_WVY[HJPVULZSHZX\L
JH`LYVULU\U YLZWLJ[VHSH|VHU[LYPVYW\ZVHWY\LIHSH
JHWHJPKHKWHYHNLZ[PVUHY\UHLZ[YH[LNPHKL]LU[HZLULSTLYJH
KVPU[LYUVX\LUVKLZ[Y\`LYH]HSVY`HZxWVKLYIHSHUJLHYHKL
J\HKHTLU[LSHZULJLZPKHKLZKLJVY[VWSHaVSVZYLZ\S[HKVZKLS
H|V`SHLZ[YH[LNPHJVTLYJPHSKLSHYNVWSHaV

3HPUJVYWVYHJP}UKLU\L]VZWYVJLZVZ`[LJUVSVNxHZUVZOHWLY
TP[PKVJVU[PU\HYHSH]HUN\HYKPHKLSHPUUV]HJP}U`HZxWVKLY
HZLN\YHYHU\LZ[YVZJVUZ\TPKVYLZWYVK\J[VZZHS\KHISLZYPJVZ
`KLHS[HJHSPKHK,ULZ[LZLU[PKVJYLVT\`PTWVY[HU[LKLZ[HJHY
X\LLZ[LJVTWYVTPZVJVUSHJHSPKHKKLU\LZ[YVZWYVK\J[VZ`
WYVJLZVZSVOLTVZWYVM\UKPaHKVK\YHU[L JVUSHJYLHJP}U
KLSH.LYLUJPH*VYWVYH[P]HKL(ZLN\YHTPLU[VKL*HSPKHK,Z[H
U\L]HLZ[Y\J[\YHWLYTP[LLU[YLNHY\UH]PZP}UJVTUKLJHSPKHK
H[YH]tZKLSHJHKLUHKL]HSVYKL:VWYVSLPTWSLTLU[mUKVZL
HKLTmZ SHZ WVSx[PJHZ KL JHSPKHK LZ[HISLJPKHZ WVY U\LZ[YV HJ
JPVUPZ[HWYPUJPWHSLULSWYV[VJVSV-VU[LYYH:[HUKHYKZVM,_JL
SLUJLSHZX\LZL\IPJHULU[YLSVZLZ[mUKHYLZT\UKPHSLZTmZ
L_PNLU[LZ WLYTP[PtUKVUVZ HSJHUaHY SVZ TLQVYLZ WYVJLZVZ KL
JHSPKHKLU[VKVZ`JHKH\UVKLU\LZ[YVZWYVK\J[VZ`JVULSSV
LU[YLNHYHSVZJVUZ\TPKVYLZSHTH`VYNHYHU[xHKLJHSPKHK
,SLZM\LYaVKLZJYP[VLUSHJHSPKHKKLWYVJLZVZLPUJVYWVYHJP}U
KLU\L]HZ[LJUVSVNxHZLZSHIHZLKLSHS[VNYHKVKLPUUV]HJP}U
LULSSHUaHTPLU[VKLU\L]VZWYVK\J[VZSVX\LUVZOHSSL]HKV
HX\LLUSVZS[PTVZ[YLZH|VZOH`HTVZSHUaHKVHSTLYJHKV\U
WYVTLKPVKL]LPU[LPUUV]HJPVULZYLSL]HU[LZWVYH|VLZKLJPY
JHZPKVZSHUaHTPLU[VZTLUZ\HSLZKLU\L]VZWYVK\J[VZ

+\YHU[LLSH|V ZLKLZ[HJHLU[YLV[YVZSVZZPN\PLU[LZSHU
aHTPLU[VZ!LUSHJH[LNVYxH@VNO\Y[Z!<UVHS+xHZHIVYTPLS5L_[

PU\PKZOVY[[LYTZJLUHYPVZHUKVU[OLV[OLYTHPU[HPUPUNP[Z
JVTTLYJPHS Z[YH[LN` IHZLK VU ]HS\L NLULYH[PVU [OYV\NO P[Z
IYHUKZ HUK JVUZ[HU[ PUUV]H[PVU PU JVUZ\TLY WYVK\J[Z ;OPZ
WY\KLU[IHSHUJLKZ[YH[LN`PZHPTLKH[H[[HPUPUNHUKZLJ\YPUN
ZOVY[[LYTVIQLJ[P]LZ[VMHJL[OLTLKP\THUKSVUN[LYTMYVT
HWVZP[PVUVMZ[YLUN[O[OH[^PSSLUHISL\Z[VJVU[PU\LJYLH[PUN
]HS\LMVY[OLJVTWHU`HUKP[ZZOHYLOVSKLYZ
*VUZPKLYPUN[OL[V\NOZOPM[PUNJVU[L_[VM[OLTHYRL[ZPU^OPJO
^LWHY[PJPWH[LP[PZUV[L^VY[O`[OH[[OLUHSYLZ\S[VI[HPULKI`
:VWYVSL :( HUK P[Z Z\IZPKPHYPLZ ^HZ *37 TPSSPVU
\W JVTWHYLK[V[OLUHSWYV[ZMVY*37 
TPSSPVU ;OPZ YLZ\S[ T\Z[ HSZV IL HUHS`aLK HNHPUZ[ [OL IHJR
KYVWVMWYL]HPSPUNTHYRL[JVUKP[PVUZ^OPJOSLK[VZHSLZSL]LSVM
*37  TPSSPVU MVY [OL ZHTL `LHY KV^U   JVT
WHYLK [V [OL *37  TPSSPVU ZHSLZ N\YL VI[HPULK PU
 +LJSPUPUN ZHSLZ TVZ[S` ILJH\ZL VM ZOHYWS` ZOYPURPUN L_
WVY[Z[OH[MLSS JVTWHYLK[V[OLWYL]PV\Z`LHY[LZ[LKV\YHIPS
P[`[VJVTTHUKHKVTLZ[PJZHSLZZ[YH[LN`[OH[^V\SKUV[KLZ[YV`
]HS\L HUK [O\Z Z[YPRL HU HKLX\H[L IHSHUJL HTVUN ZOVY[[LYT
ULLKZHUU\HSYLZ\S[ZHUKSVUN[LYTJVTTLYJPHSZ[YH[LNPLZ

;OLPTWSLTLU[H[PVUVMUL^WYVJLZZLZHUK[LJOUVSVNPLZOH]L
HSSV^LK\Z[VJVU[PU\LH[[OLMVYLMYVU[VMPUUV]H[PVUHUKLUZ\YL
[OH[V\YJVUZ\TLYZ^PSSYLJLP]LOLHS[O`[HZ[`OPNOX\HSP[`WYVK
\J[Z0U[OPZZLUZLP[PZ^VY[OUV[PUN[OH[^LOH]LZ[YLUN[OLULK
V\Y JVTTP[TLU[ [V WYVK\J[ HUK WYVJLZZ X\HSP[` PU   I`
JYLH[PUNH*VYWVYH[L8\HSP[`(ZZ\YHUJL+LWHY[TLU[;OPZUL^
JVTWHU`^PKLZ[Y\J[\YLHSSV^ZMVYHZOHYLK]PZPVUVUX\HSP[`
[OYV\NO[OL:VWYVSL]HS\LJOHPUHSZVPTWSLTLU[PUN[OLX\HSP[`
WVSPJPLZLZ[HISPZOLKI`V\YTHPUZOHYLOVSKLYPU[OL-VU[LYYH
:[HUKHYKZVM,_JLSSLUJL^OPJOHYLHTVUN[OL^VYSKZTVZ[
KLTHUKPUNZ[HUKHYKZ^OLYLI`^LHYLHISL[VH[[HPU[OLILZ[
X\HSP[`WYVJLZZLZPULHJOHUKL]LY`VULVMV\YWYVK\J[ZHUK
WYV]PKLV\YJVUZ\TLYZ^P[OZ[LYSPUNX\HSP[`HZZ\YHUJL
;OLLMMVY[^LW\[PU[VWYVJLZZX\HSP[`HUKHKVW[PUNUL^[LJO
UVSVNPLZ PZ [OL ILKYVJR MVY V\Y J\[[PUNLKNL PUUV]H[PVU PU

)PVIHSHUJL LU MVYTH[V 4PUPZOV[ .VSK *HW\JJPUV `


(J[P]4PUPZOV[,USHJH[LNVYxH3LJOLZSHUaHTVZWYPU
JPWHSTLU[L3LJOL*\S[P]HKH5L_[ZHIVYLZ-YHTI\LZH
`*OPYPTV`H`\UHU\L]HMVYT\SHJP}UTmZZHS\KHISL
LU 3LJOL *OVJVSH[HKH ,U 7VZ[YLZ KLZ[HJHU 72
KLZ[PUHKVZHSZLNTLU[VHK\S[VHKLTmZKL(YYVaJVU
3LJOLJVUZHSZHKL-YHTI\LZH`4VYH4HUQHYH[L=HP
UPJOVJ ` *VTWV[H :VWYVSL JVU U\L]H MVYT\SHJP}U `
LU]HZL,U8\LZVZ-YLZJVZKLZ[HJHLS8\LZPSSV5L_[
JVU )PVIHSHUJL LU KPZ[PU[VZ MVYTH[VZ ` 8\LZPSSV (J
[P],ULSZLNTLU[V(N\HZZLYLSHUaHYVUSVZZHIVYLZ
:HUKxH ` 7P|H .\H`HIH ` ZL SHUa} LS ZHIVY 4HUNV
5HYHUQH-PUHSTLU[LJHILKLZ[HJHYSVZSHUaHTPLU[VZ
KLSH4HYNHYPUH:VWYVSL-HTPSPNO[`WHYHLSZLNTLU[V
-VVK:LY]PJLSHZU\L]HZMVYT\SHJPVULZKL3LJOLLU
7VS]V[HU[VZHIVYLZJVTVMVYTH[VZ`KLTLYTLSHKHZ
PUK\Z[YPHSLZ

,Z[H WLYZPZ[LU[L LZ[YH[LNPH KL PUUV]HJP}U ` JHSPKHK KL SVZ


WYVK\J[VZ :VWYVSL UVZ WLYTP[L ZLN\PY SPKLYHUKV LS TLYJHKV
KL WYVK\J[VZ SmJ[LVZ UHJPVUHS HSJHUaHUKV K\YHU[L   \U
  KL WHY[PJPWHJP}U LU ]LU[HZ ]HSVYPaHKHZ ZPLUKV SxKLYLZ
HIZVS\[VZHKLTmZLUSHZJH[LNVYxHZ@VNO\Y[7VZ[YLZ3LJOLZ
3xX\PKHZ`4HU[LX\PSSHZ:PUK\KHX\LLZ[HWVZPJP}UKLSPKLYHa
NVLZLSTLQVYYLJVUVJPTPLU[VKLU\LZ[YVZJVUZ\TPKVYLZHSVZ
H|VZKLL_PZ[LUJPHKL:VWYVSL
,ULSmTIP[VKLU\LZ[YHZWLYZVUHZK\YHU[LLSH|VKLZ[HJHSH
PTWSLTLU[HJP}U`WYVM\UKPaHJP}UKLKPZ[PU[HZWVSx[PJHZX\L[PL
ULUJVTVVIQL[P]VHSJHUaHYLSTH`VYIPLULZ[HY`KLZHYYVSSVWHYH
SHZWLYZVUHZX\L[YHIHQHULU:VWYVSL`[HTIPtUKLZ\ZMHTPSPHZ
,ULZ[LmTIP[VLUSVX\LHSH:HS\K`:LN\YPKHK6J\WHJPVUHS
ZLYLLYLZLKLZHYYVSS}LS:PZ[LTHKL.LZ[P}UKL:LN\YPKHKLU
SVYLSH[P]VSHKLUVTPUHKH*\S[\YHKL(S[V+LZLTWL|VZLYLHSP
aHYVUPTWVY[HU[LZWYVJLZVZKLL]HS\HJP}U`UHSTLU[LLUSV
X\L H -VYTHJP}U *VYWVYH[P]H ` KL ;HSLU[VZ ZL JVUZ[P[\`LYVU
SVZ*VTP[tZKL7LYZVUHZ`ZLJVUZ[P[\`LYVU`YLMVYaHYVUSHZ
(JHKLTPHZ*VYWVYH[P]HZ
+\YHU[LLSH|V:VWYVSLH[YH]tZKLZ\SPHS7YVSLZ\YOHJVU[P
U\HKVJVULSWYVNYHTHNSVIHSKLUVTPUHKV7YV`LJ[V7YHKL
YHZX\LHIHYJHSHZYLNPVULZ5V]LUH+tJPTH`+tJPTV*\HY[H
J\`VVIQL[P]VLZHSJHUaHYUP]LSLZKLJVTWL[P[P]PKHKHKLJ\HKVZ
WHYHPUNYLZHYHSTLYJHKVT\UKPHSKLSmJ[LVZKLMVYTHZ\Z[LU
[HISLLULSSHYNVWSHaVJVUZPKLYHUKVX\LLZ[LLZ\UTLYJHKV
KL HS[H ]VSH[PSPKHK KL SVZ WYLJPVZ ,Z[L [YHIHQV X\L ZL YLHSPaH
LUIHZLH\UH]HYPLKHKKLOLYYHTPLU[HZ`WYVNYHTHZWISPJVZ
` WYP]HKVZ OH WLYTP[PKV X\L U\LZ[YVZ WYV]LLKVYLZ \[PSPaHU
KVZ\ZWYHKLYHZJVTVIHZLM\UKHTLU[HSKLSHWYVK\JJP}UKL
SLJOL SVNYLU TLQVYLZ WYVK\J[P]PKHKLZ ` TLUVYLZ JVZ[VZ ,Z
HZx JVTV LS xUKPJL KL WYVK\JJP}U KL =LYHUV 0U]PLYUV KL SVZ
WYVK\J[VYLZKL7YVSLZ\YX\LTPKLSHPU[LUZPKHKKL\ZVKLSH
WYHKLYHT\LZ[YHX\LK\YHU[L SHWYVK\JJP}UKLWYPTH]LYH
TmZX\LK\WSPJ}SHWYVK\JJP}UKLPU]PLYUVLUJPYJ\UZ[HUJPHZ
X\L OHJL [HU Z}SV J\H[YV H|VZ SH Z\WLYHIH LU \U   JPMYH
LZ[H X\L [VKH]xH THU[PLULU LS YLZ[V KL SVZ WYVK\J[VYLZ KL

memoria anual
annual report

SH\UJOPUN UL^ WYVK\J[Z ^OPJO V]LY [OL WHZ[ [OYLL


`LHYZOHZLUHISLK\Z[VSH\UJOVUH]LYHNL[^LU[`YLS
L]HU[PUUV]H[PVUZPU[V[OLTHYRL[L]LY``LHYVYHSTVZ[
[^VUL^WYVK\J[SH\UJOLZWLYTVU[O
5V[L^VY[O` HTVUN [OL   SH\UJOLZ HYL PU [OL `V
NO\Y[ JH[LNVY`! <UV HS +xH OVUL` H]VY 5L_[ )PVIHS
HUJL PU 4PUPZOV[ MVYTH[ .VSK *HW\JJPUV HUK (J[P]
4PUPZOV[0U[OLTPSRJH[LNVY`^LSH\UJOLK5L_[*\S
[\YLK4PSRPU9HZWILYY`HUK*OPYPTV`HMY\P[H]VYZHUK
HOLHS[OPLYUL^MVYT\SH[PVUMVY*OVJVSH[L4PSR0UKLZ
ZLY[Z^LOPNOSPNO[72MVY[OLHK\S[ZLNTLU[PUHK
KP[PVU[V9PJL7\KKPUN^P[O9HZWILYY`HUK)SHJRILYY`
ZH\JL4HUQHYH[L=HPUPJOVJHUK:VWYVSL*VTWV[HMY\P[
W\YLL^P[OHUL^MVYT\SH[PVUHUKWHJRHNPUN0UMYLZO
JOLLZL^LOH]L8\LZPSSV5L_[^P[O)PVIHSHUJLPUZL]

LYHSMVYTH[ZHUK8\LZPSSV(J[P]0U^H[LYZ^LYLSH\UJOLK>H
[LYTLSVUHUK7PULHWWSL.\H]HHUKSH\UJOLK4HUNV6YHUNL
-PUHSS`^LZOV\SKTLU[PVU[OLSH\UJOVM:VWYVSL-HTPSPNO[4HY
NHYPULHUKMVY[OL-VVKZLY]PJLZLNTLU[[OLUL^MVYT\SH[PVUZ
MVY 7V^KLYLK 4PSR PU IV[O H]VYZ HUK MVYTH[Z HUK PUK\Z[YPHS
THYTHSHKLZ
;OPZ [PTL[LZ[LK PUUV]H[PVU HUK X\HSP[` Z[YH[LN` MVY :VWYVSL
WYVK\J[ZRLLWZ\ZH[[OL[VWY\UNVM[OLUH[PVUHSKHPY`THYRL[
HUKPU ^LH[[HPULKH ZOHYLPU]HS\LZHSLZ>LHYL
HSZV[OL\UKPZW\[LKSLHKLYZPU@VNO\Y[+LZZLY[-S\PK4PSRHUK
)\[[LYJH[LNVYPLZ0OH]LUVKV\I[Z[OH[[OPZSLHKLYZOPWWVZP
[PVUPZV\YJVUZ\TLYZILZ[HUKMVYLTVZ[YLJVNUP[PVUMVY[OL
`LHYZVML_PZ[LUJLVM:VWYVSL
>P[OYLZWLJ[[VV\YWLVWSLVULVM[OLWLYPVKZOPNOSPNO[Z^HZ
[OL PTWSLTLU[H[PVU HUK KLLWLUPUN VM ]HYPV\Z WVSPJPLZ HPTLK
H[ HJOPL]PUN [OL ILZ[ WVZZPISL ^LSSILPUN HUK KL]LSVWTLU[ VM
L]LY`VUL^VYRPUNH[:VWYVSLHUK[OLPYMHTPSPLZ0U[OPZHYLHPU
[LYTZ VM /LHS[O HUK 6JJ\WH[PVUHS :HML[` ^L KL]LSVWLK [OL
:HML[` 4HUHNLTLU[ :`Z[LT PU YLSH[PVU [V [OL /PNO 7LYMVY
THUJL *\S[\YL PTWVY[HU[ L]HS\H[PVU WYVJLZZLZ ^LYL Y\U HUK
UHSS` 7LYZVUZ *VTTP[[LLZ ^LYL LZ[HISPZOLK PU [OL YLHST VM
*VYWVYH[LHUK;HSLU[;YHPUPUNHUK*VYWVYH[L(JHKLTPLZ^LYL
JYLH[LKHUKZ[YLUN[OLULK
;OYV\NOV\[ [OL `LHY :VWYVSL [OYV\NO P[Z Z\IZPKPHY` 7YVSLZ\Y
JVU[PU\LK ^VYRPUN VU [OL NSVIHS WYVNYHT RUV^U HZ 7YHKLYHZ
7YVQLJ[JV]LYPUN9LNPVUZ5PUL;LUHUK-V\Y[LLUPU[LUKLK[V
H[[HPUHKLX\H[LJVTWL[P[P]LULZZSL]LSZ[VLU[LY[OL^VYSKKHPY`
THYRL[ VU H Z\Z[HPUHISL SVUN[LYT IHZPZ JVUZPKLYPUN [OH[ VUL
VM[OLKPZ[PUJ[P]LMLH[\YLZVM[OPZTHYRL[PZP[ZJVUZPKLYHISLWYPJL
]VSH[PSP[`;OPZ[HZRJVUK\J[LK\ZPUNH]HYPL[`VMW\ISPJHUKWYP
]H[L[VVSZHUKWYVNYHTZOHZLUHISLKV\YZ\WWSPLYZ[V\ZL[OLPY
WYHPYPLZHZ[OLIHZPJWPSSHYMVYTPSRWYVK\J[PVUHJOPL]LIL[[LYWYV
K\J[P]P[`HUKSV^LYJVZ[Z;O\Z[OL:\TTLY>PU[LYWYVK\J[PVU
PUKL_MVY7YVSLZ\YKHPY`MHYTLYZ^OPJOTLHZ\YLZ[OLPU[LUZP[`VM
WYHPYPL\ZLZOV^Z[OH[K\YPUN ZWYPUNWYVK\J[PVUTVYL[OHU

[LYJLYHZLTWYLZHZ,Z[VZPUK\KHUVZTV[P]HHZLN\PY
[YHIHQHUKVWHYHLULSTLKPHUVWSHaVLUMYLU[HYLSKLZH
MxVL_WVY[HKVYKLMVYTHZ\Z[LU[HISLH[YH]tZKL[VKHSH
JHKLUHSmJ[LHWYVK\J[P]H
<UHTLUJP}ULZWLJPHSTLYLJLU\LZ[YHWVSx[PJHKL9LZ
WVUZHIPSPKHK:VJPHS(LZ[LYLZWLJ[V:VWYVSLOHKL
UPKVJ\H[YVWPSHYLZM\UKHTLU[HSLZSVZJ\HSLZNPYHULU
[VYUV H SHZ -HTPSPHZ KL *OPSL X\L ZVU LS +LWVY[L SH
,K\JHJP}USH0UJS\ZP}U`SH:\Z[LU[HIPSPKHK*HKH\UV
KL LZ[VZ WPSHYLZ Z\Z[LU[H HJJPVULZ YLSL]HU[LZ LU TH
[LYPHKL9:LU[YLSHZJ\HSLZKLZ[HJHULSWYVNYHTHKL
+LWVY[L,ZJVSHY:VWYVSLLSX\LKLZKLZ\PUPJPVLU
OHJYLJPKVZPNUPJH[P]HTLU[LTHU[LUPtUKVZLJVTVSH
TH`VYPUPJPH[P]HLULSWHxZKLHWV`VHS+LWVY[L,ZJVSHY
[HU[VHUP]LSWYP]HKVJVTVWISPJV;HTIPtUZLOHJVU
[PU\HKV JVU U\LZ[YH HSPHUaH JVU SH *VYWVYHJP}U *YLH

KV\ISLK^PU[LYWYVK\J[PVU^OLUVUS`MV\Y`LHYZHNVP[
^HZQ\Z[ OPNOLYHSL]LSZ[PSSTHPU[HPULKI`MHYT
LYZ^OVZ\WWS`[OLPYTPSR[VV\YJVTWL[P[VYZ;OPZUV
KV\I[ZW\YZ\Z[VJVU[PU\L^VYRPUN[V[HJRSL[OLL_WVY[
JOHSSLUNLPU[OLTLKP\T[LYTVUHZ\Z[HPUHISLIHZPZ
[OYV\NO[OLLU[PYLKHPY`WYVK\J[PVU]HS\LJOHPU
6\Y :VJPHS (JJV\U[HIPSP[` WVSPJ` KLZLY]LZ H ZLWHYH[L
JOHW[LY 0U [OPZ YLNHYK :VWYVSL OHZ KLULK MV\Y IH
ZPJWYLKPJH[LZVU^OPJO[OL*OPSLHU/V\ZLOVSKZYLZ[!
:WVY[Z ,K\JH[PVU ,UMYHUJOPZLTLU[ HUK :\Z[HPU
HIPSP[` ,HJO VM [OLZL WPSSHYZ Z\Z[HPUZ YLSL]HU[ HJ[PVUZ
PU [LYTZ VM :( PUJS\KPUN TVZ[ UV[HIS` [OL :VWYVSL
:JOVVS :WVY[Z WYVNYHT ^OPJO ZPUJL P[Z PUJLW[PVU PU
 OHZ NYV^U I` SLHWZ HUK IV\UKZ HZ [OL SHYNLZ[
UH[PVUHSPUP[PH[P]LPUZ\WWVY[VM:JOVVS:WVY[ZH[IV[O
[OLW\ISPJHUKWYP]H[LSL]LSZ>LOH]LHSZVTHPU[HPULK

4mZPUZ[P[\JP}UZPUULZKLS\JYVX\L[PLULWVYVIQL[P]VMVY[HSLJLY
SHLK\JHJP}UKLUP|VZ`Q}]LULZKLLZJHZVZYLJ\YZVZLULZJ\LSHZ
T\UPJPWHSPaHKHZKLHSN\UHZJVT\UHZKL:HU[PHNV,UJ\HU[VHSH
0UJS\ZP}ULZKLZ[HJHISLU\LZ[YVJVTWYVTPZVPUPU[LYY\TWPKVKLZ
KL JVUSH-\UKHJP}U;LSL[}UHZxJVTVV[YHZHJJPVULZJVU
JYL[HZHMH]VYKLSVZKPZJHWHJP[HKVZ[HSLZJVTVSHPKLU[PJHJP}U
KLHSN\UVZKLU\LZ[YVZWYVK\J[VZLUSLUN\HQL)YHPSSL-PUHSTLU[L
LULSmTIP[VKLSH:\Z[LU[HIPSPKHKK\YHU[LLSH|VOLTVZJYLHKV
SH.LYLUJPHKL:LY]PJPVZ`4LKPVHTIPLU[LJVTV\UHTHULYHKL
LZ[Y\J[\YHY`WV[LUJPHYSHZKP]LYZHZPUPJPH[P]HZX\LLULZ[LJHTWV
:VWYVSLOH]LUPKVKLZHYYVSSHUKVWVYSHYNV[PLTWV

V\YHSSPHUJL^P[O*VYWVYHJP}U*YLH4mZHUVUWYV[VYNHUPaH
[PVUHPTLKH[Z[YLUN[OLUPUN[OLLK\JH[PVUVMJOPSKYLUHUK[LLUZ
MYVTSV^PUJVTLOV\ZLOVSKZH[T\UPJPWHSZJOVVSZPUZVTLKPZ
[YPJ[ZHYV\UK:HU[PHNV(ZMHYHZ,UMYHUJOPZLTLU[PZJVUJLYULK
^LOH]LJVUZPZ[LU[S`Z\WWVY[LK-\UKHJP}U;LSL[}UZPUJL 
HUKOH]LHSZV[HRLUV[OLYJVUJYL[LZ[LWZPUMH]VYVM[OLOHUKP
JHWWLKWVW\SH[PVUZ\JOHZPKLU[PM`PUNZVTLVMV\YWYVK\J[ZPU
)YHPSSL-PUHSS`PU[OLYLHSTVM:\Z[HPUHIPSP[`K\YPUN[OL`LHY^L
JYLH[LK[OL:LY]PJLZHUK,U]PYVUTLU[+LWHY[TLU[HZHTLJOH
UPZT[VZ[Y\J[\YLHUKSL]LYHNL[OL]HYPV\ZPUP[PH[P]LZ[OH[:VW
YVSLOHZSVUNILLUJVUK\J[PUNPU[OPZHYLH

,Z[HZHJJPVULZLUTHYJHKHZLU\UHWYVM\UKH]VJHJP}UKL9:
LUJVUQ\U[VJVU\UHL_P[VZHNLZ[P}UKLSHTHYJH:VWYVSL`KL
[VKVLSYLZ[VKLSWVY[HMVSPVKLTHYJHZKLSHJVTWH|xHNLULYH
YVUPTWVY[HU[LZYLJVUVJPTPLU[VZHSHWVZPJP}UJVYWVYH[P]H`H
SHZTHYJHZLUWHY[PJ\SHY,ULSH|V LUSVX\LHTHYJHZKL
L_JLSLUJPHZLYLLYL:VWYVSLVI[\]VLSZLN\UKVS\NHYLU\ULZ
[\KPVYLHSPaHKVWVY*VSSLJ[.-2(UKH`(JOHWLU[HU[VX\LSH
LUJ\LZ[HYLHSPaHKHHU\HSTLU[LWVYSHJVUZ\S[VYH/PSS 2UV^S
[VU*HW[P]HLSPNP}H:VWYVSLJVTV\UHKLSHZJ\H[YVLTWYLZHZ
KLTLQVYYLW\[HJP}UJVYWVYH[P]HKLSWHxZ`LU[YLLZ[HZSHUPJH
L_JS\ZP]HTLU[LUHJPVUHS

;OLZLHJ[P]P[PLZZL[^P[OPU[OLMYHTL^VYRVMV\YKLLWJVTTP[
TLU[ [V :VJPHS (JJV\U[HIPSP[` [VNL[OLY ^P[O V\Y ZRPSSM\S THU
HNLTLU[VM[OL:VWYVSLIYHUKHUK[OLYLZ[VM[OLJVTWHU`Z
IYHUKWVY[MVSPVLHYULK[OLJVTWHU`PTWVY[HU[HJJVSHKLZMVY
P[ZJVYWVYH[LWVZP[PVUHUKIYHUKZPUWHY[PJ\SHY0U HZMHYHZ
IYHUKZVML_JLSSLUJLHYLJVUJLYULK:VWYVSLWSHJLKZLJVUKPU
HZ\Y]L`JVUK\J[LKI`*VSSLJ[.-2(UKHHUK(JOHWHUK[OL
HUU\HSZ\Y]L`JVUK\J[LKLHJO`LHYI`/PSS 2UV^S[VU*HW[P]H
WPJRLK:VWYVSLHZVULVM[OLMV\YJVTWHUPLZ^P[O[OLILZ[JVY
WVYH[LYLW\[H[PVUPU[OLJV\U[Y`HUKHTVUN[OLZL[OLVUS`VUL
[OH[PZL_JS\ZP]LS`*OPSLHU

5VW\LKV[LYTPUHYLZ[LPUMVYTLHU\HSZP\UHLZWLJPHSTLUJP}U
H[VKVZX\PLULZPU[LNYHUU\LZ[YHJHKLUHWYVK\J[P]HJSPLU[LZ
[YHUZWVY[PZ[HZ WYV]LLKVYLZ ` T\` LZWLJPHSTLU[L H U\LZ[YVZ
WYVK\J[VYLZ KL SLJOL H X\PLULZ YLU\L]V U\LZ[YH PU]P[HJP}U
WHYHJVU[PU\HYSHZLUKHKLJVVWLYHJP}UX\LOLTVZZVZ[LUPKV
LUSVZS[PTVZH|VZWHYHX\LHWLZHYKLSHZKPMxJPSLZJV`\U[\
YHZ X\L UVZ OH JVYYLZWVUKPKV LUMYLU[HY WVKHTVZ [YHIHQHY L
PUUV]HYWHYH[LULY\UHJHKLUHWYVK\J[P]HSmJ[LHLJPLU[LX\L
UVZWLYTP[HJVTWL[PYLUSVZL_PNLU[LZTLYJHKVZPU[LYUHJPVUH
SLZ`HZxWVKLYJVU[PU\HYWYV`LJ[HUKVLSJYLJPTPLU[VKLSZLJ[VY
SmJ[LVJOPSLUVJVTVSVOLTVZOLJOVLUSVZS[PTVZH|VZ

0 JHUUV[ LUK [OPZ HUU\HS YLWVY[ THRPUN WHY[PJ\SHY TLU[PVU VM


L]LY`VUL^OVWSH`ZHYVSLPUV\YWYVK\J[PVUJOHPUJ\Z[VTLYZ
JHYYPLYZZ\WWSPLYZHUKSHZ[I\[UV[SLHZ[V\YKHPY`MHYTLYZ[V
^OVT 0 HNHPU L_[LUK V\Y PU]P[H[PVU [V JVU[PU\L VU [OL WH[O VM
JVVWLYH[PVU [OH[ ^L OH]L [YH]LSLK [VNL[OLY V]LY [OL WHZ[ ML^
`LHYZPUVYKLY[OH[PUZWP[LVM[OLKPMJ\S[[PTLZ^LOH]LOHK
[V MHJL ^L TH` ^VYR HUK PUUV]H[L [V MVYNL HU LMJPLU[ KHPY`
WYVK\J[PVUJOHPU[OH[^PSSHSSV^\Z[VJVTWL[LPU[OLKLTHUKPUN
PU[LYUH[PVUHSTHYRL[ZHUK[O\ZJVU[PU\LZWLHYOLHKPUN[OLNYV^[O
VM[OL*OPSLHUKHPY`ZLJ[VYHZ^LOH]LKVULPU[OLSHZ[`LHYZ
,K\HYKV;LPZHPYL
*OHPYTHUVM[OL)VHYK

,K\HYKV;LPZHPYL
7YLZPKLU[LKLS+PYLJ[VYPV

informacin corporativa
corporate information

soprole s.a.

soprole s.a.

;PWVKL,U[PKHK!:VJPLKHK(U}UPTH(IPLY[H
+VTPJPSPV!(]KH=P[HJ\YH:HU[PHNV *OPSL
;LStMVUV!
-H_! 
:P[PV^LI!^^^ZVWYVSLJS
9VSUPJV;YPI\[HYPV!  
0UZJYPWJP}ULULS9LNPZ[YVKL=HSVYLZKLSH:\WLYPU[LUKLUJPH
KL=HSVYLZ`:LN\YVZ!5 KLMLJOHKLLULYVKL

;`WLVM,U[P[`!6WLUZ[VJRJVYWVYH[PVU
/LHKX\HY[LYZ!(]KH=P[HJ\YH:HU[PHNV *OPSL
;LSLWOVUL!
-H_! 
>LIZP[L!^^^ZVWYVSLJS
;H_WH`LY0+9LNPZ[YH[PVU!  
09LNPZ[YH[PVUH[[OL:\WLYPU[LUKLUJ`VM:LJ\YP[PLZHUK
0UZ\YHUJL!5 KH[LK1HU\HY`

Fecha y Lugar de Constitucin de la Sociedad

Date and Place of Incorporation

:HU[PHNV*OPSLJVUMLJOHKLVJ[\IYLKL  LUSHUV[HYxH
KL:HU[PHNVKL1H]PLY,JOL]LYYxH=PHS

:HU[PHNV*OPSLKH[LK6J[VILY  H[[OLJHIPUL[VMUV[HY`
W\ISPJ1H]PLY,JOL]LYYPH=PHS

Inscripcin

Registration

<UL_[YHJ[VKLSVZLZ[H[\[VZZVJPHSLZZLPUZJYPIP}HMVQHZ
U  KLS 9LNPZ[YV KL *VTLYJPV KLS *VUZLY]HKVY KL )PLULZ
9HxJLZKL:HU[PHNVJVYYLZWVUKPLU[LHSH|V `ZLW\ISPJ}
LU SH LKPJP}U U  KLS +PHYPV 6JPHS KLS  KL MLIYLYV KL
 

(UHIZ[YHJ[VM[OLHY[PJSLZVMPUJVYWVYH[PVU^LYLSLKVUWHNL
5VM[OL 9LNPZ[Y`VM*VTTLYJLVM:HU[PHNVHUK
WVZ[LKPU[OL6MJPHS.HaL[[L5VU-LIY\HY` 

Autorizacin de Existencia
+LJYL[V:\WYLTV5KLS4PUPZ[LYPVKL/HJPLUKHKLS
KL,ULYVKL 
3HS[PTHYLMVYTHKLLZ[H[\[VZZLLMLJ[\}LUSH1\U[H,_[YHVY
KPUHYPHKL(JJPVUPZ[HZYLHSPaHKHLSKL(NVZ[VKLJ\`H
HJ[HM\LYLK\JPKHHLZJYP[\YHWISPJHJVUMLJOHKLHNVZ[V
KLHU[LLS5V[HYPV7ISPJVKL:HU[PHNVKVU,K\HYKV+PLa
4VYLSSV J\`V L_[YHJ[V ZL PUZJYPIP} H MVQHZ  5 
KLS 9LNPZ[YV KL *VTLYJPV KLS *VUZLY]HKVY KL )PLULZ 9HxJLZ
KL:HU[PHNVJVYYLZWVUKPLU[LLSH|VZPLUKVW\ISPJHKVLU
LS+PHYPV6JPHS5 KLMLJOHKLZLW[PLTIYLKL
+PJOH1\U[H[\]VWVYVIQL[VTVKPJHYSVZLZ[H[\[VZKLSHZV
JPLKHKLU]HYPVZHZWLJ[VZLU[YLLSSVZSHHTWSPHJP}UKLSVIQL[V
ZVJPHS`LSJHTIPVKLSHYHa}UZVJPHS:VJPLKHK7YVK\J[VYLZKL
3LJOL:(:VWYVSLWVYSHKL:VWYVSL:(

,_LJ\[P]L +LJYLL VM [OL ;YLHZ\Y` U  KH[LK  1HU\HY`


 
;OLTVZ[YLJLU[HTLUKTLU[[V[OLI`SH^Z^HZPU[YVK\JLKH[
[OL:WLJPHS:OHYLOVSKLYZ4LL[PUNOLSKVU(\N\Z[[OL
TPU\[LZVM^OPJO^LYLL_LJ\[LKHZHUPUZ[Y\TLU[VMW\ISPJYL
JVYK VU  (\N\Z[  PU [OL WYLZLUJL VM :HU[PHNV 5V[HY`
7\ISPJ,K\HYKV+PLa4VYLSSV[OLHIZ[YHJ[VM^OPJO^HZSLKVU
WHNL5PU[OL9LNPZ[Y`VM*VTTLYJLRLW[
I`[OL:HU[PHNV9LHS,Z[H[L9LJVYKLYZ6MJLHUKWVZ[LKPU6M
JPHSNHaL[[L5 VU:LW[LTILY;OH[4LL[PUNOHK
ILLUJHSSLK[VHTLUK[OLI`SH^ZVM[OLJVYWVYH[PVUPUZL]LYHS
YLZWLJ[ZPUJS\KPUNL_WHUKPUNP[ZI\ZPULZZW\YWVZLHUKJOHUN
PUNP[ZJVYWVYH[LUHTLMYVT:VJPLKHK7YVK\J[VYLZKL3LJOL
:(:VWYVSL[V:VWYVSL:(

Bankers
)HUJV:HU[HUKLY)HUJV,Z[HKV)HUJVKL*OPSL)*0)HU
JV:LJ\YP[`))=(;OL9V`HS)HURVM:JV[SHUK)PJL

Bancos
)HUJV:HU[HUKLY)HUJV,Z[HKV)HUJVKL*OPSL)*0)HU
JV:LJ\YP[`))=(;OL9V`HS)HURVM:JV[SHUK)PJL

Auditors
7YPJL>H[LYOV\ZL*VVWLYZ

Auditores
7YPJL>H[LYOV\ZL*VVWLYZ

10

Decree of Existence

memoria anual
annual report

11

propiedad y control de la sociedad


shareholding and control

3HKPZ[YPI\JP}UKLHJJPVULZKL:VWYVSLHS
KL+PJPLTIYLKL LYH!

564)9,69(A5:6*0(3
5(4,69*69769(;,+,56405(;065

;OL ZOHYLOVSKPUN IYLHRKV^U H[ :VWYVSL HZ


VM+LJLTILY ^HZ!

9<;
(**065,:
;(?7(@,99,.0:;9(;06556 :/(9,:

+(09@,5;,9790:,:*/03,3040;(+(
*69+,96=,.(96.,306
(:6*0(*065.9,40(3+,796+<*;69,:+,3,*/,+,6:6956
0546)030(90(4,+0;,99(5,(:(
:(5*/,A*699,(,3,5(
:<*;699,::6;6.<033,946:,.<5+6
:6*0,+(+(.90*63(7(/<03463040;(+(
*,3-05*(70;(3:(*699,+69,:+,)63:(
*64<50+(+=,5,.(:@=,5,.(:
0+,+,79<::05.4(;03+,
-,95(5+,A=(3+,:*(94,5
=03+6:63((.<099,.<033,946
;V[HS4H`VYLZ(JJPVUPZ[HZ;V[HSSHYNLZ[ZOHYLOVSKLYZ
6[YVZ(JJPVUPZ[HZ4PUVYP[HYPVZ6[OLY4PUVYP[`0U[LYLZ[Z

;6;(3

12

memoria anual
annual report



2

 2
 



2



  



 





 



















 

 
 





transacciones de acciones
equity transactions

+\YHU[LLSH|V ZLYLHSPaHYVUSHZZPN\PLU[LZ
[YHUZHJJPVULZKLHJJPVULZ!

-,*/(
+(;,

-6306
-6306

+\YPUN   [OL MVSSV^PUN ZOHYL [YHUZHJ[PVUZ


^LYLL_LJ\[LK!

;076
;@7,

*6479(+69
)<@,9

=,5+,+69
:,33,9

 



;9(:7(:6)63:(;/96<./:;6*2,?*/(5.,

*,3-05*(70;(3:(*+,)

:6*0,+(+796+<*;69,:+,3,*/,:(

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

*(::,3+,/<55,<:*/90:;0(5,

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

,;*/,=,99@4(<A0,97,+96

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

.65A(3,A.<,99,961<(5

 

 

;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

3(.6:7,;6<94(90(

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

3@65:(3(:-,95(5+6

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

7,9,AA<16=0*,+4<5+6

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

:(5*/,A*<,=(:16:,

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

:644,9(3+<5(;,4(90(

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

=(;;0,9:;<=,;,9,:(

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

:6*0,+(+796+<*;69,:+,3,*/,:(

>(952,),5(=,5;,(3),9;6

 



;9(:7(:6+,*9,(:<*,:065;6,:;(;,

:<**6=(99<)0(:6=(33,1<306

*6=(99<)0(:6=(33,1<306

 



;9(:7(:6)63:(;/96<./:;6*2,?*/(5.,

+(09@,5;,9790:,:*/03,3040;(+(

*,3-05*(70;(3:(*+,)

 



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

+(09@,5;,9790:,:*/03,3040;(+(

90:67(;965=(3+,:4(90(.()90,3(

 



;9(:7(:6+,*9,(:<*,:065;6,:;(;,

:<*;699,::6;6.<033,946:,.<5+6 ;699,::6;6.<033,946:,.<5+6

  



;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

-,95(5+,A=(3+,:*(94,5

:<**6=(99<)0(:6=(33,1<306

  



;9(:7(:6+,*9,(:<*,:065;6,:;(;,

:<*790,;6)9(.(7,+96

790,;6)9(.(7,+96

 

 

;9(:7(:6-<,9()63:(790=(;,;9(5:(*;065

+(09@,5;,9790:,:*/03,3040;(+(

:<*790,;6)9(.(7,+96

,SHJJPVUPZ[HJVU[YVSHKVYKLSHZVJPLKHKLZ-VU[LYYH*V6WL
YH[P]L.YV\W3PTP[LKSHX\LJVU[YVSHLS KL+HPY`,U[LY
WYPZLZ *OPSL 3PTP[HKH -VU[LYYH *V6WLYH[P]L .YV\W 3PTP[LK
LZ \UH JVVWLYH[P]H ULVaLSHUKLZH JVU TmZ KL  TPLT
IYVZ UPUN\UV KL SVZ J\HSLZ WVZLL TmZ KLS   KLS JHWP[HS
KLHX\tSSH

13

;OL JVU[YVSSPUN ZOHYLOVSKLY VM [OL JVTWHU` PZ -VU[LYYH *V


6WLYH[P]L.YV\W3PTP[LK^OPJOJVU[YVSZ VM+HPY`,U[LY
WYPZLZ*OPSL3PTP[HKH-VU[LYYH*V6WLYH[P]L.YV\W3PTP[LKPZ
H5L^ALHSHUKJVVWLYH[P]L^P[OTVYL[OHUTLTILYZ
UVULVM^OVTV^UZTVYL[OHU VMP[ZJHWP[HS

directorio

board of directors

,K\HYKV(Y[\YV;LPZHPYL

.LYHYKV=HYLSH(SMVUZV

.\`4*V^HU

79,:0+,5;,*/(094(5
*VU[HKVY7ISPJV*OHY[LYLK(JJV\U[HU[

+09,*;69

+09,*;69

(IVNHKV([[VYUL`

*VU[HKVY7ISPJV*OHY[LYLK(JJV\U[HU[

:\WSLU[L(S[LYUH[L
9VKYPNV:LWS]LKH:LTPUHYPV
(IVNHKV([[VYUL`

:\WSLU[L(S[LYUH[L
1\HU,Z[LIHU4VU[LYV3L}U
(IVNHKV([[VYUL`

:\WSLU[L(S[LYUH[L
*YPZ[PmU/LYYLYH)HYYPNH
(IVNHKV([[VYUL`

-LYUHUKV3tUPa*LYKH

1VZt9HT}U=HSLU[L=xHZ

=0*,79,:0+,5;,+,7<;@*/(094(5

+09,*;69

0UNLUPLYV*P]PS*P]PS,UNPULLY

,JVUVTPZ[H,JVUVTPZ[

:\WSLU[L(S[LYUH[L
:LYNPV+PLa(YYPHNHKH
(IVNHKV([[VYUL`

:\WSLU[L(S[LYUH[L
6ZJHY-LYYHYP.HYJxH
(IVNHKV([[VYUL`

3VZKPYLJ[VYLZX\LZ\ZJYPILUKLJSHYHUIHQVQ\YHTLU[VX\LSVZHU[LJLKLU[LZKLLZ[H4LTVYPH(U\HSZVU]LYHJLZ`MPKLKPNUVZ
;OLZPNULLZKLJSHYL\UKLYVH[O[OH[KH[HPUJS\KLKPU[OPZ(UU\HS9LWVY[HYL[Y\LHUKL_HJ[

14

memoria anual
annual report

misin

alimentar con gusto cada da a la familia


mission statement
nurturing the family with taste every day

visin
nuestra aspiracin es que toda persona que piense en alimentos
piense en Soprole, y disfrute, por su calidad y sabor, al menos de un
producto Soprole cada da.
el desarrollo de Soprole se debe sustentar en una gestin equilibrada que busque, la creacin de valor para los accionistas, el
reconocimiento a las personas que trabajan en la organizacin, la
satisfaccin de nuestros consumidores y clientes, y el respeto por
nuestros proveedores y medio ambiente.
vision statement:
our aspiration is that every person who thinks about food thinks in
Soprole and enjoys, because of their quality and taste, at least one
Soprole product every day.
the development of Soprole shall support itself in a balanced
management that seeks to create value for the shareholders while
recognizing our people, satisfying our customers and clients, and
respecting our suppliers and the environment.

15

administracin
management

/\NV*V]HYY\IPHZ3HSHUUL
.,9,5;,.,5,9(30UNLUPLYVKL,QLJ\JP}ULU4HYRL[PUN
.,5,9(34(5(.,94HYRL[PUN;LJOUPJHS,UNPULLY

:LIHZ[PmU;HNSL7tYLa
.,9,5;,+0=0:05*64,9*0(30UNLUPLYV*P]PS0UK\Z[YPHS
)<:05,::+0=0:0654(5(.,9*P]PS,UNPULLY

1VZt4PN\LS7VYYHa3HUKV
.,9,5;,+0=(+4050:;9(*05@-05(5A(:,JVUVTPZ[H
*/0,--05(5*0(36--0*,9,JVUVTPZ[

4HYJV)LYKPJOL]ZR`)PaHTH
.,9,5;,+,7,9:65(:@69.(50A(*057ZPJ}SVNV
/94(5(.,97Z`JOVSVNPZ[

7LKYV4\aaPV*HZ[LSSL[[V
.,9,5;,+0=0:06567,9(*065,:0UNLUPLYV*P]PS0UK\Z[YPHS
67,9(;065:+0=0:0654(5(.,9*P]PS0UK\Z[YPHS,UNPULLY

1VZt-YHUJPZJV:PS]H)HYYVPSOL[
.,9,5;,+,(:<5;6:3,.(3,:@*69769(;0=6:(IVNHKV
.,5,9(3*6<5:,3 *647(5@:,*9,;(9@([[VYUL`

16

memoria anual
annual report

valores
values

lo podemos lograr
)\ZJHTVZKLZHHYHSHZWLYZVUHZ`HSHVYNHUPaHJP}ULUSHJVUZLJ\JP}UKLZ\ZVIQL[P]VZ
IHZHKVZPLTWYLLUWYVJLZVZ`WYmJ[PJHZYVI\Z[HZ`ZLN\YHZ
>LJHUTHRLP[>LZLLR[VJOHSSLUNLV\YWLVWSLHUK[OLVYNHUPZH[PVUPUYLHJOPUN[OLPY
NVHSZHS^H`ZIHZLKPU[OLZHMLZ[HUKTVZ[YVI\Z[WYHJ[PJLZHUKWYVJLZZLZ

innovacin
*VTVHJ[P[\KWLYTHULU[LKLJYLHY`TLQVYHY
0UUV]H[PVU!(ZHWLYTHULU[H[[P[\KLVMJYLH[PUNHUKPTWYV]PUN

productos ricos
7HYHU\LZ[YVZJVUZ\TPKVYLZ
@\TT`WYVK\J[Z!>LZLLR[VKLSP]LY[OL[HZ[PLZ[JOVPJLMVYV\YJVUZ\TLYZ

integridad
,ULSJVTWVY[HTPLU[VKLSHZWLYZVUHZ
0U[LNYP[`!0U[OLILOH]PV\YVMV\YWLVWSL

pasin por la calidad


+LU\LZ[YHNLZ[P}U
(WHZZPVUMVYX\HSP[`!8\HSP[`PZ[OL[VWNVHSVMV\YTHUHNLTLU[

17

historia
history

1949-1969

1949-1969

:VWYVSL PUPJPH Z\Z HJ[P]PKHKLZ LU    KLKPJmUKVZL PUPJPHS


TLU[L H SH MHIYPJHJP}U ` KPZ[YPI\JP}U KL SLJOL WHZ[L\YPaHKH
X\LZVMYLZJV`THU[LX\PSSHLUSHJP\KHKKL:HU[PHNVHIHZ[L
JPtUKVZLKLSLJOLKLSVZWYVK\J[VYLZKLSHaVUHJLU[YHSKL*OP
SL,U PUH\N\YHLU:HU[PHNVZ\WYPTLYHWSHU[HWHZ[L\YPaH
KVYH3HKPZ[YPI\JP}ULYHJHZHWVYJHZHSSL]HUKVZ\ZWYVK\J[VZ
KPHYPHTLU[LH[VKHZHX\LSSHZWLYZVUHZ`MHTPSPHZX\L[\]PLZLU
HJJPVULZ KL SH LTWYLZH ` H SVZ WLX\L|VZ HSTHJLULZ X\L LU
LZHtWVJHLYHUZ\ZUPJVZJHUHSLZKLKPZ[YPI\JP}U+\YHU[LSH
KtJHKH KLS  ` WYVK\J[V KLS JYLJPTPLU[V KL SH KPZ[YPI\JP}U
LUSHJHWP[HS:VWYVSLJVUJLU[YHZ\ZLZM\LYaVZLUH\TLU[HYLS
Z\TPUPZ[YV SLJOLYV PUJVYWVYHUKV H WYVK\J[VYLZ KL SVZ ]HSSLZ
KL(JVUJHN\H`:HU-LYUHUKV`MVY[HSLJPLUKVZ\YLKKLKPZ
[YPI\PKVYLZ

:VWYVSLYZ[Z[HY[LKPUI\ZPULZZPU  LUNHNPUNPU[OLWYV
K\J[PVUHUKKPZ[YPI\[PVUVMWHZ[L\YPZLKTPSRMYLZOJOLLZLHUK
I\[[LYPU[OLJP[`VM:HU[PHNVW\YJOHZPUNP[ZTPSRMYVTMHYTLYZ
VMJLU[YHS*OPSL0U P[JVTTPZZPVULKP[ZYZ[WHZ[L\YPZH[PVU
WSHU[PU:HU[PHNV+PZ[YPI\[PVU^HZTHKLKVVYI`KVVYKLSP]L
YPUNP[ZWYVK\J[ZKHPS`[VHSS[OLWLYZVUZHUKOV\ZLOVSKZV^UPUN
ZOHYLZPU[OLJVTWHU`HUK[V[OLZTHSSWVW TVTI\ZPULZZLZ
^OVIHJR[OLU^LYLP[ZVUS`KPZ[YPI\[PVUJOHUULSZ0U[OL Z
[OHURZ [V [OL I\YNLVUPUN KPZ[YPI\[PVU I\ZPULZZ PU [OL JHWP[HS
:VWYVSLMVJ\ZLKP[ZLMMVY[ZPUL_WHUKPUNP[ZTPSRZ\WWS`H[[YHJ
[PUNMHYTLYZMYVT[OL(JVUJHN\HHUK:HU-LYUHUKV]HSSL`ZHUK
Z[YLUN[OLUPUNP[ZKPZ[YPI\[PVUUL[^VYR

1970-1979

+\YPUN [OPZ KLJHKL :VWYVSL PUJVYWVYH[LK UL^ WYVK\J[ SPULZ


Z\JO HZ `VNO\Y[Z KLZZLY[Z HUK Q\PJLZ HUK OHZ SLK ZPUJL PU
[OLZL ZLNTLU[Z ;OPZ WLYPVK ^P[ULZZLK [OL SH\UJO VM )H[PMY\[
HUK@VNO\Y[)H[PKV^OPWWLK`VNO\Y[WYVK\J[Z[OH[ZPUJL[OLU
OH]LOLSKVU[VSLHKPUNWVZP[PVUZPU[OLTHYRL[;OPZL_WHUKLK
HYYH`VMWYVK\J[ZHSZVJVTWLSSLK[OLJVTWHU`[VPUJYLHZLP[Z
TPSR Z\WWS` I` YLZVY[PUN [V MHYTLYZ PU :V\[OLYU *OPSL ;V [OPZ
LUK PU   P[ SLHZLK HUK SH[LY W\YJOHZLK H WSHU[ PU [OL JP[`
VM 6ZVYUV +\YPUN [OPZ ZHTL WLYPVK :VWYVSL LZ[HISPZOLK P[Z
UH[PVU^PKLKPZ[YPI\[PVUUL[^VYRYLZVY[PUN[VHJVTIPUH[PVUVM
SVJHSKPZ[YPI\[VYZHUKWYVWYPL[HY`HNLUJPLZHUKMVY[OPZW\YWVZL
P[ JYLH[LK Z\IZPKPHY` *VTLYJPHS :HU[H ,SLUH :( ^OPJO \U[PS
[VKH`KPZ[YPI\[LZ:VWYVSLWYVK\J[ZUH[PVU^PKL

+\YHU[LLZ[HKtJHKH:VWYVSLPUJVYWVYHU\L]HZSxULHZKLWYV
K\J[VZJVUSHLSHIVYHJP}UKL`VN\YLZWVZ[YLZ`Q\NVZJVU]PY
[PtUKVZL KLZKL LU[VUJLZ LU SxKLYLZ LU LZ[VZ ZLNTLU[VZ ,U
LZ[HtWVJHZLSHUaHU)H[PMY\[`@VNO\Y[)H[PKVWYVK\J[VZX\L
THU[PLULUOHZ[HOV`\UHWVZPJP}UKLSPKLYHaNVLULSTLYJHKV
,Z[HHTWSPHJP}UKLSHNHTHKLWYVK\J[VZ[YHQVHWHYLQHKHSHUL
JLZPKHKKLHTWSPHYLSHIHZ[LJPTPLU[VSLJOLYVJVUWYVK\J[VYLZ
KLSZ\YKLSWHxZWHYHSVJ\HSLU HYYLUK}`S\LNVJVTWY}
\UH WSHU[H LU SH JP\KHK KL 6ZVYUV +\YHU[L LZ[L TPZTV WL
YxVKV:VWYVSLLZ[HISLJLZ\YLKKLKPZ[YPI\JP}UUHJPVUHSH[YH
]tZ KL \UH JVTIPUHJP}U KL KPZ[YPI\PKVYLZ SVJHSLZ ` HNLUJPHZ
WYVWPHZWHYHSVJ\HSJYLHSHSPHS*VTLYJPHS:HU[H,SLUH:(
SPHSX\LOHZ[HU\LZ[YVZKxHZKPZ[YPI\`LSVZWYVK\J[VZ:VWYVSL
HUP]LSUHJPVUHS

18

memoria anual
annual report

1970-1979

1980-1989

1980-1989

,U :VWYVSLPUNYLZHHSTLYJHKVKLSHTHYNHYPUHTLKPHU
[L\UHJ\LYKVKLKPZ[YPI\JP}UJVUSHT\S[PUHJPVUHSUVY[LHTL
YPJHUH2YHM[-VVKZLSX\LWVZ[LYPVYTLU[LZLJVUJLU[YHLULS
X\LZV7OPSHKLSWOPH(JH\ZHKLSJYLJPTPLU[VKLSHKLTHUKH
`SHULJLZPKHKKLKP]LYZPJHYZ\JHY[LYHKLWYVK\J[VZLU 
:VWYVSLJVUZ[Y\`L\UHU\L]HWSHU[HLU:HU[PHNVKLZ[PUHKHH
SHWYVK\JJP}UKL`VN\YLZWVZ[YLZ`SHU\L]HSxULHKLSLJOLZ
SHYNH ]PKH </; (ZPTPZTV :VWYVSL PUNYLZH WVY WYPTLYH ]La
HSTLYJHKVKLSVZX\LZVZTHK\YVZHSHKX\PYPYKLYLJOVZWHYH
VWLYHY\UHWSHU[HLSHIVYHKVYHLU3VZUNLSLZ,U :V
WYVSLZLHZLN\YHLSZ\TPUPZ[YVKLLU]HZLZ[LYTVMVYTHKVZTL
KPHU[L SH JVUZ[Y\JJP}U KL \UH MmIYPJH LU QVPU[ ]LU[\YL JVU LS
NY\WVLZWH|VS*VL_WHU`LU PUNYLZHLULSULNVJPVKLSH
SLJOLLUWVS]VHKX\PYPLUKV\UHWSHU[HKLZLJHKVLU;LT\JV
*VULSVIQL[VKLH\TLU[HYSVZ]VSTLULZLU ZLPUPJPHSH
JVUZ[Y\JJP}UKL\UHWSHU[HKLZLJHKVLU6ZVYUVKVUKLHJ
[\HSTLU[LZLJVUJLU[YH[VKHSHVWLYHJP}UKLZLJHKVKLSLJOL

0U :VWYVSLLU[LYLK[OLTHYNHYPULTHYRL[ZPNUPUNHKPZ
[YPI\[PVU HNYLLTLU[ ^P[O <: T\S[PUH[PVUHS 2YHM[ -VVKZ SH[LY
JVUJLU[YH[PUNPU7OPSHKLSWOPHJOLLZL.YV^PUNKLTHUKHUK
[OL ULLK [V KP]LYZPM` P[Z WYVK\J[ WVY[MVSPV WYVTW[LK :VWYVSL
PU   [V I\PSK H UL^ WSHU[ PU :HU[PHNV MVY [OL WYVK\J[PVU
VM`VNO\Y[ZKLZZLY[ZHUK[OL[OLUUV]LS</;TPSR3PRL^PZL
:VWYVSL LU[LYLK [OL YPWLULK JOLLZL THYRL[ MVY [OL YZ[ [PTL
SLHZPUNHMHJ[VY`PU3VZ(UNLSLZ0U :VWYVSLHZZ\YLKP[Z
Z\WWS`VM[OLYTVMVYTLKWHJRHNPUNI`LYLJ[PUNHMHJ[VY`\UKLY
HQVPU[]LU[\YL^P[O:WHUPZONYV\W*VL_WHUHUKPU P[LU
[LYLK[OLWV^KLYLKTPSRI\ZPULZZW\YJOHZPUNHKYPLYWSHU[PU
;LT\JV ;V PUJYLHZL P[Z ]VS\TLZ PU   P[ ILNHU LYLJ[PUN H
KYPLYWSHU[PU6ZVYUV^OLYLP[WYLZLU[S`JVUJLU[YH[LZP[ZLU[PYL
TPSRKY`PUNVWLYH[PVU

1990-1999
(JVTPLUaVZKLSHKtJHKH:VWYVSLYLLZ[Y\J[\YHZ\ZSxULHZKL
ULNVJPVJYLHUKVSHSPHS:VJPLKHK7YVJLZHKVYHKL3LJOLKLS
:\Y :( 7YVSLZ\Y H SH J\HS SL HWVY[H SHZ WSHU[HZ KL ZLJH
KV KL SLJOL X\LZV THK\YV ` THU[LX\PSSH ,U   :VWYVSL
PUH\N\YHSHWYPTLYHL[HWHKLSHWSHU[HKL:HU)LYUHYKVWHYH
SHMHIYPJHJP}UKLSLJOLSHYNH]PKH</;`JVU[PU\HUKVJVUSH
HTWSPHJP}U KL Z\Z HJ[P]PKHKLZ H [YH]tZ KL 7YVSLZ\Y HKX\PLYL
KL<UPSL]LYSHMmIYPJHKLX\LZVZ+VZ(SHTVZLU3VZ3HNVZ
HZxJVTVSHTHYJH3mJ[LVZ7PYX\L(ZPTPZTVLU :VWYVSL
LU[YHLULSULNVJPVKLLSHIVYHJP}UKLTHYNHYPUHZTLKPHU[LSH
MVYTHJP}UKLSHSPHS:VNYHZ:(\UQVPU[]LU[\YLJVULSNY\WV
JOPSLUV.YHZJV:(LSJ\HSZLTHU[\]VOHZ[H

19

1990-1999
0U [OL LHYS`  Z :VWYVSL YLZ[Y\J[\YLK P[Z I\ZPULZZ SPULZ I`
LZ[HISPZOPUN Z\IZPKPHY` :VJPLKHK 7YVJLZHKVYH KL 3LJOL KLS
:\Y:(7YVSLZ\Y[V^OPJOP[JVU[YPI\[LK[OLWV^KLYLKTPSR
YPWLULKJOLLZLHUKI\[[LYWSHU[Z0U :VWYVSLJVTTPZZPV
ULK[OLYZ[Z[HNLVMP[Z:HU)LYUHYKVWSHU[MVY[OLWYVK\J[PVU
VM </; TPSR HUK JVU[PU\LK L_WHUKPUN P[Z I\ZPULZZ ;OYV\NO
7YVSLZ\Y P[ HJX\PYLK MYVT <UPSL]LY [OL +VZ (SHTVZ JOLLZL
MHJ[VY`PU3VZ3HNVZHZ^LSSHZ[OL3mJ[LVZ7PYX\LIYHUK(SZV
PU   P[ ILNHU WYVK\JPUN THYNHYPUL I` JYLH[PUN Z\IZPKPHY`
:VNYHZ:(HQVPU[]LU[\YL^P[O*OPSLHUNYV\W.YHZJV:(HU
HYYHUNLTLU[^OPJOVWLYH[LK\U[PS

historia
history

2000-2009

2000-2009

(JVTPLUaVZKLSHKtJHKH:VWYVSLKPYLJ[HTLU[L`H[YH]tZKL
7YVSLZ\YJVUJLU[YHSHKPZ[YPI\JP}UKL[VKHZZ\ZTHYJHZH[YH
]tZKL*VTLYJPHS:HU[H,SLUH`SHWYVK\JJP}ULZYHJPVUHSPaHKH
`JVUJLU[YHKHLUJ\H[YVWSHU[HZ!:HU)LYUHYKV3VZUNLSLZ
3VZ 3HNVZ ` 6ZVYUV ,U LZ[H tWVJH ZL JVTWSL[H SH ZLN\UKH
L[HWHKLSHWSHU[HKL:HU)LYUHYKVJVUSHPUH\N\YHJP}UKLSH
MmIYPJHKL`VNO\Y[WVZ[YLZ`X\LZVMYLZJV3HKtJHKHLUJ\LU
[YHH:VWYVSLLU\UL_JLSLU[LWPLWHYHSHPUUV]HJP}U`KLZHYYVSSV
KLWYVK\J[VZM\UJPVUHSLZ`LULU[YHLU\UHMHZLL_WVY
[HKVYHKLZ[PUHUKV\UHWHY[LPTWVY[HU[LKLZ\WYVK\JJP}UKL
X\LZVTHK\YVHSVZTLYJHKVZL_[LYUVZ

([[OLZ[HY[VM[OLKLJHKL:VWYVSLKPYLJ[S`HUK[OYV\NO7YVSL
Z\YJLU[YHSPZLKKPZ[YPI\[PVUVMHSSP[ZIYHUKZ[OYV\NO*VTLYJPHS
:HU[H,SLUHHUKWYVK\J[PVUILJHTLZ[YLHTSPULKHUKJVUJLU
[YH[LKPUMV\YMHJPSP[PLZ!:HU)LYUHYKV3VZ(UNLSLZ3VZ3HNVZ
HUK6ZVYUV([[OPZ[PTL[OLZLJVUKZ[HNLVM[OL:HU)LYUHYKV
WSHU[^HZJVTWSL[LK^P[O[OLPUH\N\YH[PVUVM[OL`VNO\Y[KLZ
ZLY[ZHUKMYLZOJOLLZLMHJ[VY`;OPZKLJHKLZLLZ:VWYVSLPUL_
JLSSLU[MVV[PUN[VLTIHYRVU[OLPUUV]H[PVUHUKKL]LSVWTLU[VM
M\UJ[PVUHSWYVK\J[ZHUKPUP[LU[LYLKP[ZL_WVY[PUNWOHZL
KLKPJH[PUNHZPaHISLWVY[PVUVMP[ZYPWLULKJOLLZLWYVK\J[PVU[V
[OLV]LYZLHZTHYRL[Z

,U  :VWYVSL LU[YH HS TLYJHKV KL SVZ Q\NVZ ` HN\HZ JHY
IVUH[HKHZJVU`ZPUZHIVYLUIV[LSSHZ7,;JVUZ[Y\`LUKV\UH
U\L]HMmIYPJHHSPU[LYPVYKLSJVTWSLQV:HU)LYUHYKV,USHTPZ
THtWVJHZLWVULLUTHYJOHLS7YV`LJ[V7YHKLYHZLSJ\HSZL
WSHU[LHJVTV\UHYLZW\LZ[HHSHULJLZPKHKKLSZLJ[VYSmJ[LV
JOPSLUV KL WYVK\JPY SLJOL LU WVS]V H IHQV JVZ[V TLKPHU[L SH
\[PSPaHJP}UPU[LUZP]HKLWYHKLYHZJVULSVIQL[P]VKLWHY[PJPWHY
JVTWL[P[P]HTLU[LLUSVZTLYJHKVZPU[LYUHJPVUHSLZ<UVKLSVZ
W\U[VZJSH]LKLS7YV`LJ[V7YHKLYHZM\LSHW\LZ[HLUTHYJOH
K\YHU[LKLSH[VYYLKLZLJHKVKLSLJOL5LUSHWSHU[H
6ZVYUVSHX\LYLWYLZLU[}\UHPU]LYZP}UKLTmZKL<: TP
SSVULZ`X\LJVU[VUOKLJHWHJPKHKLZSHTmZNYHUKL`
TVKLYUHKLSWHxZ

0U:VWYVSLLU[LYLK[OLTHYRL[MVYQ\PJLZHUK7,;IV[[SLK
H]V\YLK HUK WSHPU JHYIVUH[LK ^H[LY I\PSKPUN H UL^ MHJ[VY`
PUZPKL[OL:HU)LYUHYKVJVTWSL_([[OLZHTL[PTLP[SH\UJOLK
[OL7YHKLYHZ7YVQLJ[PUYLZWVUZL[V[OLULLKZVM[OL*OPSLHU
KHPY`ZLJ[VY[VJVZ[LMMLJ[P]LS`WYVK\JLWV^KLYLKTPSR[OYV\NO
WYHPYPLPU[LUZP]LTPSRMHYTPUNPUVYKLY[VWHY[PJPWH[LJVTWL[P[P
]LS`PU[OLPU[LYUH[PVUHSTHYRL[Z6ULVM[OLRL`HZWLJ[ZPU[OL
7YHKLYHZ7YVQLJ[^HZ[OLJVTTPZZPVUPUNVMKYPLY[V^LY5PU
[OL6ZVYUVWSHU[K\YPUNH[HUPU]LZ[TLU[VMV]LY<: 
TPSSPVU>P[OHWLHRV\[W\[H[[VUZOV\YP[PZ[OLSHYNLZ[HUK
TVZ[TVKLYUMHJPSP[`VMP[ZRPUKPU[OLJV\U[Y`

(ZPTPZTVK\YHU[L ZLKHJVTPLUaVHSHJVUZ[Y\JJP}UKL
\UHU\L]HWSHU[HKLTHYNHYPUHZHSPU[LYPVYKLSJVTWSLQVKL:HU
)LYUHYKVSHJ\HSKLILYmLZ[HYVWLYH[P]HLUTH`VKLSH
X\LWVZLLYmKVZSxULHZKLWYVK\JJP}UWHYHMVYTH[VZWHU`WV
[LZ`J\`HJHWHJPKHKZLYmKLRNOYLUJHKHSxULH

20

memoria anual
annual report

(SZVPU Z[HY[LK[OLJVUZ[Y\J[PVUVMHUL^THYNHYPULWSHU[
^P[OPU [OL :HU )LYUHYKV JVTWSL_ ^OPJO ^PSS IL VWLYH[P]L PU
4H`^P[O[^VWYVK\J[PVUSPULZPUZ[PJRZHUKWV[MVYTH[Z
^P[OHUV\[W\[VMRNOYPULHJOSPUL

21

People

(personas)
La seguridad ocupacional, la salud y los talentos de nuestra gente
nos han permitido fortalecer una compaa que crece tanto en lo
humano como en lo tcnico.
Occupational health and safety and the talents of our people have allowed us to

strengthen a company that grows both in the technical and human aspects.

22

memoria anual captulo 1 personas


annual report chapter 1 people

5\LZ[YVtUMHZPZLZ[mW\LZ[VLUSHZWLYZVUHZX\L
[YHIHQHU JVU :VWYVSL PUJVYWVYHUKV SHZ TLQVYLZ
WYmJ[PJHZ`LZ[mUKHYLZX\LHZLN\YLUX\LU\LZ[YVZ
[YHIHQHKVYLZYL[VYUHYmU[VKHZSHZUVJOLZJVUZL
N\YPKHKHSJHSVYKLZ\ZOVNHYLZ
6\YLTWOHZPZPZVU[OLWLVWSL[OH[^VYR^P[O:V
WYVSLIYPUNPUNPU[OLILZ[WYHJ[PJLZHUKZ[HUKHYKZ
[OH[LUZ\YL[OH[V\Y^VYRLYZ^PSSYL[\YUL]LY`L]L
UPUN[V[OLZHML[`VM[OLPYOVTLZ

23

equipo humano
our team

,U \U LU[VYUV JVTWSLQV ` JVTWL[P[P]V JVTV LS ]P]P


KV K\YHU[L LS H|V   LS JVTWYVTPZV KL U\LZ[YVZ
JVSHIVYHKVYLZOHWLYTP[PKVKPMLYLUJPHYUVZ`UH]LNHY
L_P[VZHTLU[L 3VZ LZM\LYaVZ YLHSPaHKVZ WVY [VKV LS
LX\PWV OHU YLUKPKV MH]VYHISLZ MY\[VZ YLLQmUKVZL
UVZVSVH[YH]tZKLKP]LYZHZLUJ\LZ[HZZPUV[HTIPtU
LU LS KLZLTWL|V X\L OLTVZ VIZLY]HKV LU HSN\UVZ
mTIP[VZKLNLZ[P}UWLYTP[PtUKVUVZJVULSSVJ\TWSPY
YLSL]HU[LZVIQL[P]VZLUSHZZPN\PLU[LZmYLHZ!

0U[OL[V\NOJVTWL[P[P]LLU]PYVUTLU[^LOHK[VMHJL
K\YPUN V\YHZZVJPH[LZJVTTP[TLU[OHZOLSWLK
\Z[VKPMMLYLU[PH[LV\YZLS]LZHUKZHPSZ[VYT`LJVUVTPJ
^H[LYZZRPSSM\SS`;OLLMMVY[ZTHKLI`V\YLU[PYL[LHT
OHZIVYLMY\P[HZYLLJ[LKUV[VUS`PUU\TLYV\ZZ\Y
]L`ZI\[HSZVPU[OLJVUJYL[LWLYMVYTHUJLKPZWSH`LKPU
ZVTLTHUHNLTLU[HYLHZ[OLYLI`HSSV^PUN\Z[VTLL[
ZPNUPJHU[NVHSZPU[OLMVSSV^PUNZWOLYLZ!

Salud y Seguridad Ocupacional

Occupational Health & Safety

<UNYHULZM\LYaV`MVJVLUTH[LYPHKLZLN\YPKHK`ZHS\KVJ\
WHJPVUHSZLOHSSL]HKVHKLSHU[LK\YHU[LLZ[LH|V([YH]tZKL
SH:\INLYLUJPHKL:LN\YPKHK`:HS\K6J\WHJPVUHSOLTVZPT
W\SZHKV\UPTWVY[HU[LWSHUKLPTWSLTLU[HJP}UKLSHZWVSx[PJHZ
`WYVJLKPTPLU[VZNSVIHSLZ,Z[LWSHUJVUZPKLY}LSKLZHYYVSSVKLS
:PZ[LTHKL.LZ[P}U.SVIHSKL:LN\YPKHKKLUVTPUHKV:HML[`
MVY3PMLLSJ\HSOHJVUZPKLYHKVKP]LYZHZPUPJPH[P]HZX\LWLYTP
[LU PY JVUZ[Y\`LUKV \UH J\S[\YH X\L ZL Z\Z[LU[L M\LY[LTLU[L
LU SH WYLVJ\WHJP}U WVY SHZ WLYZVUHZ ` HJ[P]VZ KL SH JVTWH
|xH:HML[`MVY3PML[\]VPTWVY[HU[LZUP]LSLZKLH]HUJLK\
YHU[L LS \S[PTV H|V `H X\L LZ[L WYVNYHTH OH ZPKV KPZL|HKV
JVUZPKLYHUKVVUJLWPSHYLZKLNLZ[P}UJHKH\UVKLSVZJ\HSLZ
[PLUL\USxKLY`YLZWVUZHISLKLZ\PTWSLTLU[HJP}UHJ[\HUKV
[YHUZ]LYZHSTLU[L LU SH JVTWH|xH ,Z[VZ WPSHYLZ KL NLZ[P}U
LZ[mU ]PUJ\SHKVZ H TH[LYPHZ [HSLZ JVTV SPKLYHaNV YLZWVUZH
IPSPKHK WVY SH NLZ[P}U KL ZLN\YPKHK WSHUPJHJP}U ` YLJ\YZVZ
HKTPUPZ[YHJP}UKLYPLZNVZJVU[YVSLZVWLYHJPVUHSLZHKTPUPZ[YH
JP}U KL LTLYNLUJPHZ NLZ[P}U KL YLWVY[LZ HKTPUPZ[YHJP}U KL
PUJPKLU[LZNLZ[P}UKLZHS\K`IPLULZ[HYHJJPVULZJVYYLJ[P]HZ`
JVT\UPJHJPVULZSHZJ\HSLZZVUSHZIHZLZLUZLZ\Z[LU[HLZ[H
WSH[HMVYTH

>LOH]LKL]V[LKTHQVYLMMVY[ZPUHUKKPYLJ[LKV\YMVJ\ZVUVJ
J\WH[PVUHSOLHS[OHUKZHML[`[OYV\NOV\[[OL`LHY;OL6JJ\WH
[PVUHS/LHS[OHUK:HML[`+LWHY[TLU[OHZILLUPUZ[Y\TLU[HSPU
WYVTV[PUNHJVTWYLOLUZP]LWSHU[VPTWSLTLU[NSVIHSWVSPJPLZ
HUK WYVJLK\YLZ ;OPZ WSHU JVUZPKLYLK KL]LSVWPUN [OL :HML[`
MVY3PML.SVIHS:HML[`4HUHNLTLU[:`Z[LT^OPJOL]PKLUJLK
ZPNUPJHU[WYVNYLZZSL]LSZPUHSSZ[HUKHYKZ\UKLYL]HS\H[PVU
;OPZ WSHU JVUZPKLYLK KL]LSVWPUN [OL :HML[` MVY 3PML .SVIHS
:HML[`4HUHNLTLU[:`Z[LT^OPJOPUJS\KLKZL]LYHSPUP[PH[P]LZ
[V I\PSK H J\S[\YL IHZLK VU H Z[YVUN JVUJLYU MVY [OL WLVWSL
HUK[OLHZZL[ZVM[OLJVTWHU`:HML[`MVY3PMLOHZL]PKLUJLK
ZPNUPJHU[WYVNYLZZSL]LSZK\YPUN[OL`LHYHZ[OPZWYVNYHTOHZ
ILLU KLZPNULK JVUZPKLYPUN PU HSS  THUHNLTLU[ Z[HUKHYKZ
\UKLYL]HS\H[PVULHJOVULVM[OLTOH]PUNHSLHKLYHUKHWLY
ZVUHJJV\U[HISLMVY[OLPYPTWSLTLU[H[PVUHJ[PUN[YHUZ]LYZHSS`
HJYVZZ[OLVYNHUPaH[PVU;OLZLWPSSHYZHYLSPURLK[V[VWPJZZ\JO
HZSLHKLYZOPWHJJV\U[HIPSP[`MVYZHML[`THUHNLTLU[WSHUUPUN
HUKYLZV\YJLZOHaHYKHUKYPZRTHUHNLTLU[VWLYH[PVUHSJVU
[YVSZ LTLYNLUJ` THUHNLTLU[ KPYLJ[ YLWVY[Z THUHNLTLU[
PUJPKLU[ THUHNLTLU[ OLHS[O HUK ^LSSMHYL THUHNLTLU[ HUK
JVTT\UPJH[PVUZHUKJVYYLJ[P]LHJ[PVUZ^OPJOHYL[OLIHZPZVU
^OPJO[OLWSH[MVYTPZZ\Z[HPULK

(ZPTPZTVSHJYLHJP}U`NLZ[P}UKLKP]LYZVZJVTP[tZKL:HS\K
`:LN\YPKHK6J\WHJPVUHSWHYHWLYZVUHSPU[LYUV`WYV]LLKVYLZ
LSKLZHYYVSSVJVUZ[HU[LKLH\KP[VYxHZJVUWVZ[LYPVYMVJVLUSH
YLZVS\JP}UKLSHZVIZLY]HJPVULZYLJVNPKHZ`\UHTWSPV`JVU[P
U\VWYVNYHTHKLLU[YLUHTPLU[VOHUZPKVHZWLJ[VZJSH]LZWHYH
SVNYHYU\LZ[YVZVIQL[P]VZLULZ[HTH[LYPH3HZYL\UPVULZKLJV
VYKPUHJP}U`JVTP[tZKLZLN\YPKHKLUJHKHWSHU[HWLYTP[LUX\L
SHZJVT\UPJHJPVULZ`HZPNUHJP}UKLYLZWVUZHIPSPKHKLZLULZ
[HZTH[LYPHZZLYLHSPJLUKL\UHMVYTHVYKLUHKHLZ[HISLJPLUKV
WYVJLZVZKLNLZ[P}U`TLJHUPZTVZKL[VTHKLKLJPZPVULZX\L
MH]VYLaJHU\UHNLZ[P}UPU[LNYHS3HWHY[PJPWHJP}UJVUZ[HU[LKL
LQLJ\[P]VZ LU SVZ JVTP[tZ KL ZLN\YPKHK HWVY[HUKV KPMLYLU[LZ
WLYZWLJ[P]HZLUYPX\LJLSHZKLJPZPVULZMH]VYLJLLSLTWVKLYH

24

memoria anual captulo 1 personas


annual report chapter 1 people

(SZV [OL LZ[HISPZOTLU[ HUK HJ[P]P[PLZ VM ]HYPV\Z 6/ : JVT


TP[[LLZMVYPUOV\ZLZ[HMMHUKZ\WWSPLYZJVUZ[HU[H\KP[PUN^VYR
HUKHUL_WVZ[MVJ\ZVUZVS]PUNHU`UVUJVUMVYTP[PLZKL[LJ[LK
HZ^LSSHZHIYVHKYHUNPUNHUKVUNVPUN[YHPUPUNWYVNYHTOH]L
ILLURL`PUP[PH[P]LZPUHJOPL]PUNV\Y6/ :NVHSZ*VVYKPUH[PVU
TLL[PUNZ HUK ZHML[` JVTTP[[LLZ H[ LHJO ZP[L HSSV^ MVY JVT
T\UPJH[PVU HUK HJJV\U[HIPSP[` HSSVJH[PVU VU [OLZL [VWPJZ IL
THKLPUHUVYKLYLKTHUULYZL[[PUNMVY[OPU[LNYHSTHUHNLTLU[
WYVJLZZLZ HUK KLJPZPVUTHRPUN TLJOHUPZTZ ;OL JVU[PU\LK
PU]VS]LTLU[ VM THUHNLYZ PU [OL ZHML[` JVTTP[[LLZ I` JVU
[YPI\[PUN [OLPY ]HYPLK WLYZWLJ[P]LZ LUYPJOLUZ KLJPZPVUZ MH]VYZ
LTWV^LYTLU[VM[OLZ[HRLOVSKLYZHUKJVU[YPI\[LZ[VTVUP[VY

TPLU[VKLSVZPU]VS\JYHKVZ`JVU[YPI\`LHJVU[YVSHY`TVUP[V
YLHYSHYLZVS\JP}UKLHJJPVULZ
7VYV[YHWHY[LJHKH[\YUVKLJHKHZLTHUHZLPUPJPHJVUJOHYSHZ
KLTPU\[VZSHZX\LOHUKLTVZ[YHKVZLY\UHOLYYHTPLU[HYL
SL]HU[LWHYHPYJVUZ[Y\`LUKV\UHJ\S[\YHKLZLN\YPKHKHSPULHKH
JVUSHLZ[YH[LNPHKLSHJVTWH|xH`HX\LLZHOxKVUKLSHZQLMH
[\YHZ[PLULU\ULZWHJPVKPYLJ[VWHYHJVU]LYZHY`KPHSVNHYZVIYL
ZLN\YPKHKHIVYKHUKVLUHSN\UVZJHZVZ[LTHZJV`\U[\YHSLZ`
KLJVU[PUNLUJPHWYVWPHZKLJHKHWSHU[H+\YHU[LLZ[LH|VZL
YLHSPaHYVUTmZKLJOHYSHZSHZX\LPUJS\`LYVUHSH[V[HSPKHK
KLSWLYZVUHSKLWSHU[H
:PUS\NHYHK\KHZSHKP]LYZPKHKKLWYVJLZVZKLNLZ[P}UNLV
NYHMxHLPUMYHLZ[Y\J[\YHUVZVISPNHUH\[PSPaHY[VKVZSVZTLKPVZ
JVTIPUHUKV JHTIPVZ ` TLQVYHZ LU U\LZ[YHZ WYmJ[PJHZ JHKH
KxH3VHU[LYPVYJVUZ[P[\`L\UNYHUKLZHMxV`HX\LSVZWV[LU
JPHSLZYPLZNVZX\LWVKLTVZLUMYLU[HYW\LKLUZLYKLKP]LYZHZ
JHYHJ[LYxZ[PJHZ`WVYLSSVKLILTVZLUMYLU[HYSVZYLX\LYPTPLU[VZ
UV ZVSV H [YH]tZ KL SVZ WYVJLKPTPLU[VZ ` WVSx[PJHZ KL ZLN\YP
KHKZPUV[HTIPtUL]HS\HUKVHZWLJ[VZKLPUMYHLZ[Y\J[\YH`KLSH
JVTWVY[HTPLU[VKLSHZWLYZVUHZ5\LZ[YVWYVW}ZP[VLZHZLN\
YHYUVZX\LJHKH\UHKLSHZWLYZVUHZX\L[YHIHQHULUSHJVTWH
|xHJHKH]LaX\LL]HSHV[VTH\UHKLJPZP}UKLNLZ[P}UOH`HU
[VTHKVLUJ\LU[HSVZHZWLJ[VZKLZLN\YPKHKKLU\LZ[YHJVT\
UPKHKSHIVYHS+L[YmZKL[VKVLZ[VL_PZ[L\UM\LY[LJVTWYVTPZV
WVYWHY[LKLSHHKTPUPZ[YHJP}ULUOHJLYKL:VWYVSL`SPHSLZ\U
S\NHYX\LJ\TWSHHJHIHSPKHKSVZVIQL[P]VZKLZLN\YPKHK
( WHY[PY KL SV HU[LYPVY ` JVUZPKLYHUKV X\L ZVSV OLTVZ KHKV
SVZWYPTLYVZWHZVZU\LZ[YHTL[H`KLZHMxVLZZLN\PY[YHIHQHU
KV M\LY[LTLU[L JVU \U JVTWYVTPZV JSHYV WVY SVNYHY Z\WLYHY
`TLQVYHYU\LZ[YVZPUKPJHKVYLZKLZLN\YPKHK`HX\LLZ[HTVZ
JVU]LUJPKVZX\LHSHSJHUaHYSVZKLZHMxVZLZ[VZSVNYVZUVZYL
[YVHSPTLU[HYmUHZLN\PYTLQVYHUKVU\LZ[YVKLZLTWL|V`TmZ
H\U LZ[PT\SmUKVUVZ H X\L JHKH WLYZVUH X\L ZL ]PUJ\SL JVU
:VWYVSL SV YLHSPJL ZPLTWYL LU \U JVU[L_[V KL [YHUX\PSPKHK `
YLZN\HYKVKLZ\PU[LNYPKHKX\LZVUU\LZ[YHTm_PTHWYPVYPKHK

25

HUKJVU[YVS[OLYLZVS\[PVUVMKLJPZPVUZTHKL(SZVL]LY`ZOP
M[L]LY`^LLRHUKKH`Z[HY[Z^P[OTPU\[L[HSRZ^OPJOOH]L
ZOV^U[VILHRL`[VVSPUI\PSKPUNHZHML[`J\S[\YLPUSPUL^P[O
[OLZ[YH[LN`VM[OLJVTWHU`HZP[PZYPNO[[OLYL^OLYLTHUHNLYZ
OH]LKPYLJ[JVU[HJ[^P[O^VYRLYZ[V[HSRHIV\[ZHML[`[V\JOPUN
\WVU ZP[LZWLJPJ NLULYHS HUK JVU[PUNLU[ [VWPJZ +\YPUN [OL
`LHYTVYL[OHU[HSRZ^LYLOLSK^OPJOPUJS\KLK VM
VVYWLYZVUULS
<UKV\I[M\SS`[OLKP]LYZP[`VMTHUHNLTLU[WYVJLZZLZSVJH[PVUZ
HUK PUMYHZ[Y\J[\YL MVYJL \Z [V \ZL HSS YLZV\YJLZ I` JVTIPUPUN
JOHUNLZ HUK PTWYV]LTLU[Z PU V\Y WYHJ[PJLZ L]LY` KH` ;OPZ
JVUZ[P[\[LZHO\NLJOHSSLUNLHZWV[LU[PHSOHaHYKZHUKYPZRZHYL
KP]LYZL HUK ^L [OYLMVYL OH]L [V YLZWVUK [V YLX\PYLTLU[Z UV[
VUS`[OYV\NOWYVJLK\YLZHUKZHML[`WVSPJPLZI\[HSZVHZZLZZPUN
ILOH]PVYHSHUKPUMYHZ[Y\J[\YLHZWLJ[Z6\YW\YWVZLPZ[VHZZ\YL
[OH[LHJOHUKL]LY`VUL^OV^VYRZ^P[O:VWYVSL^OLUTHRPUN
HTHUHNLTLU[KLJPZPVUOH]LWYL]PV\ZS`[HRLUPUHJJV\U[[OL
ZHML[`HZWLJ[ZVMV\Y^VYRPUNJVTT\UP[`)LOPUK[OPZHZ[YVUN
JVTTP[TLU[MYVTTHUHNLTLU[L_PZ[Z[VTHRLVM:VWYVSLHUK
P[ZYLSH[LKJVTWHUPLZH^VYRWSHJL[OH[M\SS`JVTWSPLZ^P[OV\Y
ZHML[`VIQLJ[P]LZ
*VUZPKLYPUN[OLMVYLNVPUNHUKM\SS`H^HYL[OH[^LHYLVUS`JVT
WSL[PUN[OLYZ[Z[LWZV\YNVHSHUKJOHSSLUNLPZ[VJVU[PU\L^VY
RPUNOHYK^P[OHJSLHYJVTTP[TLU[[VV\[WLYMVYTHUKPTWYV]L
V\Y6/ :PUKPJH[VYZHZ^LHYLJVU]PUJLK[OH[I`HJOPL]PUNV\Y
NVHSZ[OL`^PSSWYV]PKLMLLKIHJRMVYJVU[PU\V\ZWLYMVYTHUJL
PTWYV]LTLU[ZHUKTVYLV]LYLUJV\YHNLHU`VUL^OVHZZVJPH
[LZP[ZLSM^P[O:VWYVSL[VKVZV^P[OWLHJLVMTPUKHUK^P[O[OL
HZZ\YHUJL[OH[[OLPYOLHS[OHUKZHML[`PZV\Y[VWWYPVYP[`

Profundizacin de nuestra Cultura de


Alto Desempeo
<U JSHYV LZ[HISLJPTPLU[V KL VIQL[P]VZ HU\HSLZ HZx
JVTV \U HKLJ\HKV ZLN\PTPLU[V ` YL[YVHSPTLU[HJP}U
YLZWLJ[V KLS LZ[HKV KL H]HUJL ` SVNYVZ UHSLZ ZVU
SVZLSLTLU[VZJLU[YHSLZKLU\LZ[YVWYVJLZVKLL]H
S\HJP}UKLKLZLTWL|V3HZWLYZVUHZLU:VWYVSLZVU
WHY[LKL\UWYVJLZVYVI\Z[VKLL]HS\HJP}UHU\HSJ\
`VZ YLZ\S[HKVZ [PLULU JVUZLJ\LUJPHZ KPYLJ[HZ [HU[V
LUZ\ZWVZPIPSPKHKLZKLJYLJPTPLU[V`KLZHYYVSSVWYV
MLZPVUHSJVTVLUZ\JVTWLUZHJP}USVX\L`HMVYTH
WHY[LKLU\LZ[YHJ\S[\YHKLNLZ[P}UKLKLZLTWL|V

Deepening our High-Performance Culture


:L[[PUN JSLHY HUU\HS NVHSZ HUK WYV]PKPUN HKLX\H[L
MVSSV^\W HUK MLLKIHJR VU WYVNYLZZ HUK \S[PTH[L
HJOPL]LTLU[ZHYLJVYLLSLTLU[ZPUV\YWLYMVYTHUJL
L]HS\H[PVUWYVJLZZ,]LY`VULPU:VWYVSL[HRLZWHY[PU
HZVSPKHUU\HSL]HS\H[PVUWYVJLZZ[OLYLZ\S[ZVM^OPJO
OH]L PTWSPJH[PVUZ IV[O VU [OLPY NYV^[O HUK JHYLLY
HK]HUJLTLU[WYVZWLJ[ZHZ^LSSHZVUYLT\ULYH[PVU
;OPZOHZHSYLHK`ILJVTLWHY[VMV\YWLYMVYTHUJLTH
UHNLTLU[J\S[\YL

Agenda de Talentos y Formacin Corporativa

Corporate Talent and Training Agenda

3HPKLU[PJHJP}UKLWLYZVUHZ[HSLU[VZHZ`Z\JVUZPKLYHJP}ULU
SVZJ\HKYVZKLYLLTWSHaV`Z\JLZP}ULZ\UMHJ[VYJYx[PJVLUSH
JVUMVYTHJP}UKLSVZLX\PWVZKL[YHIHQVJVTVKLSHJVU[PU\P
KHKVWLYHJPVUHS7VYLZ[HYHa}UK\YHU[LLZ[LH|VMVY[HSLJPTVZ
PUPJPH[P]HZX\LJVU[YPI\`LUHNLZ[PVUHYLS[HSLU[VKL\UHMVYTH
JHKH]LaTmZWSHUPJHKH`LZ[Y\J[\YHKH([YH]tZKLSVZJVTP
[tZKLWLYZVUHZKLJHKHNLYLUJPHKP]PZPVUHSHZxJVTVKLSHZ
YL\UPVULZKLKPZJ\ZP}UKLWV[LUJPHSZL[YHaHUKLJPZPVULZYLZ
WLJ[VKLSVZM\[\YVZWHZVZWYVMLZPVUHSLZKLU\LZ[YHZWLYZVUHZ
,U LZ[VZ MVYVZ WHY[PJPWHU HJ[P]HTLU[L U\LZ[YVZ SxKLYLZ JVT
WYVTL[PLUKVHJJPVULZKLKLZHYYVSSVKLJVY[V`TLKPHUVWSHaV

0KLU[PJH[PVU VM [HSLU[LK PUKP]PK\HSZ HUK [OLPY PUJS\ZPVU PU YL


WSHJLTLU[HUKZ\JJLZZPVUTH[YP_LZPZHJY\JPHSMHJ[VYIV[OPU
^VYR[LHTZHZ^LSSHZPUVWLYH[PVUHSJVU[PU\P[`;OPZPZ^O`PU
  ^L ZL[ V\[ [V Z[YLUN[OLU PUP[PH[P]LZ HPTLK H[ THUHNPUN
[HSLU[\ZPUNHUPUJYLHZPUNS`WSHUULKV\[HUKZ[Y\J[\YLKHWWYV
HJO;OYV\NO[OLWLYZVUZJVTTP[[LLZH[LHJOKP]PZPVUHUK
WV[LU[PHS KPZJ\ZZPVU TLL[PUNZ KLJPZPVUZ HYL THKL PU YLSH[PVU
[VV\YHZZVJPH[LZJHYLLYM\[\YL6\YSLHKLYZWSH`HUHJ[P]LYVSL
PU[OLZLMVY\TZJVTTP[[PUN[OLTZLS]LZ[VZOVY[HUKTLKP\T
[LYTKL]LSVWTLU[HJ[PVUZ

,S H|V   X\L YLJPtU [LYTPUH KPZ[PUN\L H :VWYVSL JVTV LS
H|VLUX\LZLJVUZVSPKHLSTVKLSVKLHWYLUKPaHQLKLZ\ZJV
SHIVYHKVYLZH[YH]tZKLHJHKLTPHZJVYWVYH[P]HZ3HHJHKLTPH
JVTLYJPHSJLY[PJ}\UUTLYVYLSL]HU[LKLWLYZVUHZKLSmYLH
KL]LU[HZ`HZ\]LaNLULY}\UHHSPHUaHJVU\UHYLJVUVJPKH
\UP]LYZPKHKKLSWHxZHUKLPTWSLTLU[HYU\L]HZLPUUV]HKVYHZ
WYVW\LZ[HZKLMVYTHJP}U7VYZ\WHY[LSHHJHKLTPHKLL_JLSLU
JPHKLTHU\MHJ[\YHOHHTWSPHKVZ\THYNLUKLHJJP}UPUJVYWV
YHUKVU\L]VZLX\PWVZHSTVKLSVKL[YHIHQVIHQVSHTL[VKVSVNxH
KL;74.LZ[P}U;V[HSLU4HU\MHJ[\YH`UHSTLU[LU\LZ[YVZ
WYVNYHTHZKLMVYTHJP}UJVYWVYH[P]HWHYHSxKLYLZOHUZPKVM\LY
[LTLU[LKLZHYYVSSHKVZH[YH]tZKLSWSHU3xKLYLZ 
,Z[HTVZJVUHKVZ`M\LY[LTLU[LJVTWYVTL[PKVZLUX\LU\LZ
[YVLX\PWVO\THUVKLILJVU[PU\HYWVYSHZLUKHKLKLZHYYVSSV
JHW[\YHUKV[VKHZSHZVWVY[\UPKHKLZLPU]P[HUKVHNLU[L[HSLU
[VZHHZLYWHY[LKLLZ[LWYV`LJ[VLUKVUKLU\LZ[YHZTHYJHZ
` JHWP[HS O\THUV ZVU SVZ HJ[P]VZ TmZ YLSL]HU[LZ WHYH ZLN\PY
THU[LUPtUKVUVZJVTVSxKLYLZLUU\LZ[YHPUK\Z[YPH

26

memoria anual captulo 1 personas


annual report chapter 1 people

6ULVM[OLTPSLZ[VULZHJOPL]LKPU ^HZ[OH[:VWYVSLJVU
ZVSPKH[LKP[ZHZZVJPH[LLK\JH[PVUTVKLS[OYV\NOJVYWVYH[LHJH
KLTPLZ;OLJVTTLYJPHSHJHKLT`JLY[PLKHYLSL]HU[U\TILY
VM WLYZVUZ PU [OL ZHSLZ HYLH HUK PU [\YU JYLH[LK HU HSSPHUJL
^P[OHWYLZ[PNPV\ZUH[PVUHS\UP]LYZP[`PUVYKLY[VPTWSLTLU[UL^
PUUV]H[P]L LK\JH[PVUHS WYVWVZHSZ 0U [\YU [OL THU\MHJ[\YPUN
L_JLSSLUJLHJHKLT`OHZIYVHKLULKP[ZYHUNLVMHJ[PVUI`H[
[YHJ[PUNUL^[LHTZ[V[OL^VYRTVKLS\ZPUN;74TL[OVKVSVN`
HUKUHSS`V\YJVYWVYH[LLK\JH[PVUWYVNYHTZMVYSLHKLYZOH]L
ILLUIVSZ[LYLK[OYV\NO[OL 3LHKLYZWSHU
>LHYLJVUKLU[HUKZ[YVUNS`JVTTP[[LK[VOH]PUNV\YO\THU
YLZV\YJLZJVU[PU\LVU[OLWH[O[VNYV^[O[HWWPUNHSS[OLVW
WVY[\UP[PLZH]HPSHISLHUKPU]P[PUN[HSLU[LKPUKP]PK\HSZ[VQVPU[OPZ
WYVQLJ[^P[OV\YIYHUKZHUKO\THUJHWP[HSILPUN[OLTVZ[WYV
TPULU[HZZL[ZPUVYKLY[VJVUZVSPKH[LV\YSLHKLYZOPWWVZP[PVUPU
[OLPUK\Z[Y`

27

processes and technology

(procesos y tecnologa)
Asegurar la calidad en los procesos e incorporar nuevas
tecnologas, nos ha permitido estar a la vanguardia de la

innovacin.
Assuring the quality of our processes and implementing new technologies have
allowed us to be at the innovation forefront.

28

memoria anual captulo 2 procesos y tecnologa


annual report chapter 2 processes and technology

,U \U TLYJHKV HS[HTLU[L JVTWL[P[P]V LS LZ[HY H


SH ]HUN\HYKPH KL SVZ WYVJLZVZ [LJUVS}NPJVZ UVZ
OHWLYTP[PKVZLYSxKLYLZLUPUUV]HJP}U`LUJVU[YHY
VWVY[\UPKHKLZLU[PLTWVZKLJYPZPZ
0U H OPNOS` JVTWL[P]L LU]PYVUTLU[ V\Y J\[[PUN
LKNL[LJOUVSVN`OHZWLYTP[[LK:VWYVSL[VSLHKPU
PUUV]H[PVUHUKUKVWWVY[\UP[PLZPU[PTLZVMOHYK
ZOPW

29

gestin operacional
operational achievements

Aseguramiento de Calidad , Un Nuevo Desafo

Quality Assurance, a New Challenge

5VZVSHTLU[L\UOP[VPTWVY[HU[LK\YHU[LLSH|V ZPUVX\L
LU[VKVLSKLZHYYVSSVKL:VWYVSLLZLStUMHZPZX\LOLTVZW\LZ
[VLULS(ZLN\YHTPLU[VKL*HSPKHK*VUZJPLU[LZKLSS\NHYX\L
U\LZ[YVZWYVK\J[VZVJ\WHULUSHWYLMLYLUJPHKLU\LZ[YVZJVU
Z\TPKVYLZ UPUNU LZM\LYaV LZ Z\JPLU[L WHYH NHYHU[PaHY X\L
U\LZ[YVZ WYVK\J[VZ SSLNHYmU H tZ[VZ JVU SH JHSPKHK X\L WYV
TL[LTVZ7VYLSSVOLTVZJYLHKV\UH.LYLUJPH*VYWVYH[P]HKL
(ZLN\YHTPLU[VKL*HSPKHK*HSPKHKHUP]LSJVYWVYH[P]VJVUYLZ
WVUZHIPSPKHKZVIYL[VKHZSHZWSHU[HZWYVK\J[P]HZKLSHZLTWYL
ZHZKLSNY\WV:VWYVSLJ\`VYLZWVUZHISLYLWVY[HKPYLJ[HTLU[L
HS*VTP[tKL.LYLU[LZKLSHLTWYLZH,SSVOHPKVHWHYLQHKVKL
\UHJVTWSL[HYLLZ[Y\J[\YHJP}UKLSmYLHLU[YLNHUKV\UHWVKL
YVZHZL|HSZVIYLSHYLSL]HUJPHKLLZ[HM\UJP}ULUSHLZ[YH[LNPH
KLSULNVJPVWLYTP[PLUKVLZ[HISLJLY\UH]PZP}UJVTUKL*HSP
KHKH[YH]tZKL[VKHSHJHKLUHKL]HSVYKL:VWYVSL:LKLZ[HJH
SHPUPJPH[P]HKLH\KP[VYxHZHJLU[YVZKLKPZ[YPI\JP}UYLNPVUHSLZ
` JYVZZ KVJRPUN NLULYHUKV \U WYPTLY WSHU KL [YHIHQV WHYH
TLQVYHY`LZ[HUKHYPaHYSHZWYmJ[PJHZKLJHSPKHKH[YH]tZKLSH
SVNxZ[PJHKL:VWYVSL;HTIPtUK\YHU[LLSH|VSHU\L]H.LYLUJPH
SPKLY}LSWYVJLZVKLH\KP[VYxHZHMmIYPJHZWLYTP[PLUKVNLULYHY
\UTHWHKLY\[HH[YLZH|VZKVUKLSHZmYLHZKL7YVK\JJP}U
4HU[LUPTPLU[V+PZ[YPI\JP}U`3HIVYH[VYPVZZLJVTWYVTL[LUH
PTWSLTLU[HYSHZWVSx[PJHZKLJHSPKHKLZ[HISLJPKHZLUSVZ-VU
[LYYH:[HUKHYKZVM,_JLSLUJL

5V[Q\Z[HTPSLZ[VULHJOPL]LKMVY I\[MVYV\Y[YHQLJ[VY`HZ
H^OVSLPZ[OLUL^LTWOHZPZ^LOH]LWSHJLKVU8\HSP[`(ZZ\
YHUJL*VUZJPV\ZHZ^LHYL[OH[V\YWYVK\J[ZHYL[OLJVUZ\
TLYZ5JOVPJLUVLMMVY[OHZILLUZWHYLK[VLUZ\YL[OH[V\Y
WYVK\J[Z ^PSS YLHJO [OLPY OVTLZ ^P[O [OL X\HSP[` ^L WYVTPZL
;OH[ PZ ^O` ^L OH]L JYLH[LK H *VYWVYH[L 8\HSP[` (ZZ\YHUJL
+LWHY[TLU[ ^P[O YLZWVUZPIPSP[PLZ V]LY HSS :VWYVSL NYV\W ZP[LZ
^OVZLOLHKYLWVY[ZKPYLJ[S`[V[OL4HUHNLYZ*VTTP[[LL;OPZ
OHZILLUTHKL[VNL[OLY^P[OHJVTWSL[LTHRLV]LYVM[OPZHYLH
ZLUKPUNZ[YVUNZPNUHSZVU[OLYLSL]HUJLVM[OPZM\UJ[PVUPUHZZPZ
[PUNPUV\YI\ZPULZZZ[YH[LN`HUKJSLHYPUNHWH[O[V^HYKHJVT
TVU 8\HSP[` ]PZPVU [OYV\NO :VWYVSLZ ]HS\L JOHPU ;OL >HYL
OV\ZL(\KP[HUK*YVZZ+VJRPUNZPUP[PH[P]LZWSH`LKHUPTWVY[HU[
YVSL PU JYLH[PUN H YZ[ ^VYR WSHU [V PTWYV]L HUK Z[HUKHYKPaL
X\HSP[`WYHJ[PJLZ[OYV\NO:VWYVSLZSVNPZ[PJZ+\YPUN [OPZ
UL^+LWHY[TLU[SLK[OL7YVK\J[PVU7SHU[(\KP[WYVJLZZ[VNL
ULYH[LH`LHYYVHKTHWPU^OPJO7YVK\J[PVU4HPU[LUHUJL
+PZ[YPI\[PVU HUK 3HIVYH[VYPLZ OH]L \UKLY[HRLU [V PTWSLTLU[
[OL X\HSP[` WVSPJPLZ ZL[ V\[ PU [OL -VU[LYYH :[HUKHYKZ VM ,_
JLSSLUJL

Centro de Distribucin Concepcin


,UQ\UPVKL LU[Y}LUM\UJPVUHTPLU[VLSU\L]V*LU[YVKL
+PZ[YPI\JP}U KL SH JP\KHK KL *VUJLWJP}U KHUKV YLZW\LZ[H H
SHULJLZPKHKKLTLQVYHYSHJHWHJPKHKKLVWLYHJP}UKLSJLU[YV
YLNPVUHSTmZNYHUKLKLSWHxZ[YHZ:HU[PHNV,Z[LU\L]VLTWSH
aHTPLU[V\IPJHKVLU\UTVKLYUVJLU[YVPUK\Z[YPHSLULS2T
KLSJHTPUVH*VYVULSM\LKPZL|HKVWHYHVW[PTPaHYSHVWLYHJP}U

30

memoria anual captulo 2 procesos y tecnologa


annual report chapter 2 processes and technology

Concepcin Distribution Center


0U1\UL [OLUL^+PZ[YPI\[PVU*LU[LYPU*VUJLWJPVUZH^
Z[HY[\WI\PS[[VHKKYLZZ[OLULLKMVYPTWYV]LKVWLYH[PVUHSJH
WHJP[`PU[OLJV\U[Y`ZSHYNLZ[YLNPVUHSJLU[LYV\[ZPKL:HU[PHNV
;OPZUL^MHJPSP[`SVJH[LKPUHUPUK\Z[YPHSKL]LSVWTLU[VU2T
VU [OL *VUJLWJP}U *VYVULS YVHK ^HZ KLZPNULK [V VW[PTPaL
SVNPZ[PJZHUKTLL[Z[YPJ[VWLYH[PVUHSZHML[`Z[HUKHYKZ0[ZUL^
HKTPUPZ[YH[P]L HUK JVTTLYJPHS VMJLZ HKOLYL [V OPNO X\HSP[`
Z[HUKHYKZHUKTH[LYPHSS`PTWYV]L[OL^LSSILPUNVMV\YZ[HMM

SVNxZ[PJH ` LU[YLNHY H Z\ ]La HS[VZ LZ[mUKHYLZ KL ZLN\YPKHK H


SHVWLYHJP}U:\ZU\L]HZVJPUHZHKTPUPZ[YH[P]HZ`JVTLYJPHSLZ
J\LU[HU JVU HS[VZ LZ[mUKHYLZ KL JHSPKHK TLQVYHUKV LU MVYTH
Z\Z[HUJPHSLSIPLULZ[HYKLU\LZ[YVWLYZVUHS

Proyectos de Ahorro
,U LS JVU[L_[V KL SH JYPZPZ LJVU}TPJH ` KL LULYNt[PJVZ L_WL
YPTLU[HKVZK\YHU[L`NYHUWHY[LKL SH+P]PZP}UKL
6WLYHJPVULZSPKLY}JVUHNPSPKHKKPZ[PU[HZPUPJPH[P]HZX\LWLYTP
[PLYVU JVTWLUZHY SH WYLZP}U ZVIYL SVZ YLZ\S[HKVZ KLS ULNVJPV
KLIPKVH]HYPHJPVULZLUSHZJVUKPJPVULZL_[LYUHZ[HSLZJVTVPU
HJP}UWYLJPVKLSWL[Y}SLV[PWVKLJHTIPVWYLJPVZKLJVTTV
KP[PLZ`V[YVZ=HYPVZLX\PWVZZLW\ZPLYVULUTHYJOHPU[LNYHUKV
SHZ mYLHZ KL 7YVK\JJP}U :LY]PJPVZ 0UNLUPLYxH (KX\PZPJPVULZ
0UUV]HJP}U`+LZHYYVSSV(X\xKLZ[HJ}LS[YHIHQVZVIYLSHLZ[YH
[LNPH LULYNt[PJH X\L WLYTP[P} HOVYYVZ KL TmZ KL <: 
H[YH]tZKLSHPTWSLTLU[HJP}UKLSHJVU]LYZP}UKLSHZJHSKLYHZ
KLSHWSHU[HKL:HU)LYUHYKVKLWL[Y}SLVHNHZI\[HUV(KPJPV
UHSTLU[LLZ[LTPZTVLX\PWVOHYLHSPaHKV\UHPTWVY[HU[LNLZ
[P}UZVIYLSHLZ[YH[LNPHLULYNt[PJHI\ZJHUKV\UYLVYKLUHTPLU
[VKLJHYNHZLStJ[YPJHZKLSHMmIYPJHMVY[HSLJPLUKVHZxU\LZ[YH
WVZPJP}U LU SHZ ULNVJPHJPVULZ KL U\L]VZ JVU[YH[VZ SVNYHUKV
PTWSLTLU[HY\UHL_PIPSPKHKKLS KLH\[VNLULYHJP}ULStJ
[YPJH`[HTIPtUPUPJPHUKVPUPJPH[P]HZKLLJPLUJPHLULYNt[PJHLU
PS\TPUHJP}UTV[VYLZLStJ[YPJVZ`V[YVZLX\PWVZHZLN\YHUKVLS
J\TWSPTPLU[VKLSHZUVYTHZ`LZ[mUKHYLZKLZLN\YPKHK`TLKPV
HTIPLU[L

31

Savings Projects
(TPK [OL LJVUVTPJ HUK LULYN` JYPZPZ \UKLY^LU[ PU  [OL
6WLYH[PVUZ+P]PZPVUHJ[LKZ^PM[S`HUK\YNLU[S`PU]HYPV\ZPUP[PH
[P]LZ[OH[OLSWLKLHZL[OLWYLZZ\YLVU,)0;HUKI\ZPULZZTHY
NPUZL_LY[LKI`\J[\H[PVUZPUL_[LYUHSMHJ[VYZZ\JOHZPUH[PVU
VPSWYPJLZKVSSHYL_JOHUNLYH[LJVTTVKP[PLZWYPJLZL[HS:L
]LYHS [LHTZ WHY[PJPWH[LK PU [OPZ ^VYR PU 7YVK\J[PVU :LY]PJLZ
,UNPULLYPUN 7YVJ\YLTLU[Z 0UUV]H[PVU HUK +L]LSVWTLU[ ;OL
^VYRJVUK\J[LKVULULYN`Z[YH[LN`PZ]LY`UV[L^VY[O`ZPUJLP[
HSSV^LKMVYZH]PUNZPUL_JLZZVM<:+I`PTWSLTLU[PUN
[OLJVU]LYZPVU[VI\[HULNHZMYVTVPSMVY\ZLPU[OLIVPSLYZH[
[OL:HU)LYUHYKVWSHU[;OPZZHTL[LHTOHZKVULHZWSLUKPK
QVIPULULYN`Z[YH[LN`[Y`PUN[VYLHYYHUNLLSLJ[YPJSVHKZHUK[O\Z
SL]LYHNPUNV\YWVZP[PVU^OLUULNV[PH[PUNUL^JVU[YHJ[Z[OLYLI`
ILPUNHISL[VPTWSLTLU[ WV^LYZLSMNLULYH[PVUL_PIPSP[`
HUKHSZVSH\UJOPUNLULYN`LMJPLUJ`PUP[PH[P]LZPUSPNO[PUNTV
[VYZHUKV[OLYLX\PWTLU[LUZ\YPUNJVTWSPHUJL^P[OZHML[`HUK
LU]PYVUTLU[HSY\SLZHUKZ[HUKHYKZ

Proyecto Planta de Margarina

Margarine Plant Project

(WYPUJPWPVZKL ZLKPVPUPJPVHSLZ[\KPVKL0UNLUPLYxH
WHYHLSKPZL|VKLSHU\L]HWSHU[HKLTHYNHYPUHZJVU\UH
PU]LYZP}UKL TPSSVULZSVJ\HSPUJS\`LSHJVUZ[Y\J
JP}UJVTWYHKL[LJUVSVNxH`TVU[HQLZ,UHIYPSKL 
ZLKLUP}SHJVTWYHKLLX\PWVZWHYHSHLSHIVYHJP}UKL
SHZTHYNHYPUHZHSHLTWYLZH(SLTHUH+HULZH.LYZ[LU
ILYN:JOYKLYSxKLYLULZ[L[PWVKL[LJUVSVNxHPUPJPmUKV
ZLSHZVIYHZKLJVUZ[Y\JJP}UK\YHU[LLSTLZKLVJ[\IYL

0U LHYS`   [OL *VTWHU` ILNHU HU LUNPULLYPUN


Z[\K`[VKLZPNUHUL^THYNHYPULWSHU[JHSSPUNMVYHU
PU]LZ[TLU[ VM *37  IPSSPVU PUJS\KPUN JVUZ[Y\J[PVU
[LJOUVSVN`W\YJOHZLZHUKHZZLTIS`0U(WYPS H
KLJPZPVU^HZTHKL[VW\YJOHZLTHYNHYPULWYVK\J[PVU
LX\PWTLU[MYVT.LYTHU+HUPZOTHU\MHJ[\YLY.LYZ
[LUILYN:JOYKLYHSLHKLYPU[OPZ[`WLVM[LJOUVSVN`
7SHU[JVUZ[Y\J[PVU^VYRILNHUPU6J[VILY 

,Z[HTVKLYUHWSHU[HKLILZLYPUH\N\YHKHLUTH`VKL
SHX\LWVZLLYmKVZSxULHZKLWYVK\JJP}UWHYH
MVYTH[VZWHU`WV[LZ`J\`HJHWHJPKHKZLYmKL
RNOYLUJHKHSxULH,Z[LWYV`LJ[VJVUZ[P[\`L\UPT
WVY[HU[L WHZV WHYH OHJLY LMLJ[P]H U\LZ[YH LZ[YH[LNPH
KLJVZ[VZZLN\YPKHKJHSPKHKLPUUV]HJP}ULUSHJH
[LNVYxHKLTHYNHYPUHZK\YHU[LSVZWY}_PTVZH|VZ

;OL WSHU[ PZ L_WLJ[LK [V IL JVTTPZZPVULK PU 4H`


^P[O[^VWYVK\J[PVUSPULZMVYZ[PJRHUKWV[MVY
TH[Z^P[OJHWHJP[`MVY2NOYPULHJOSPUL^OPJO
PZHZPNUPJHU[Z[LWMVY^HYKPUPTWSLTLU[PUN[OLJVZ[
ZHML[`X\HSP[`HUKPUUV]H[PVUZ[YH[LN`PU[OLTHYNHYP
ULJH[LNVY`V]LY[OLUL_[`LHYZ

Excelencia en Manufactura / TPM

TPM Excellence in Manufacture

+\YHU[L ZLOHUJ\TWSPKVL_P[VZHTLU[LSHZTL[HZWSHU
[LHKHZLULZ[HMHZLWHYHSHPUPJPH[P]HKL,_JLSLUJPHLU4HU\
MHJ[\YH;74.LZ[P}U;V[HSKL4HU\MHJ[\YH:LOH]PZ[V\UHS[V
JVTWYVTPZVKLSHZWLYZVUHZJVULZ[HU\L]HSVZVMxHKL[YHIH
QVKLZKLLS*VTP[tKL,_JLSLUJPHLU4HU\MHJ[\YHSHZSxULHZ
WPSV[V`SVZLX\PWVZKL9VSS6\[X\PLULZOHUJVTWSL[HKV\UH
SHIVY KL HS[V UP]LS :L KLZ[HJH SHZ SxULHZ WPSV[V KL ;74 X\L
J\TWSPLYVU`Z\WLYHYVUSVZWSHULZLUSVZWPSHYLZWYPVYP[HYPVZKL
4LQVYH,UMVJHKH4,4HU[LUPTPLU[V(\[}UVTV4(4HU
[LUPTPLU[V7SHULHKV47,K\JHJP}U`,U[YLUHTPLU[V,,`
:/, :LN\YPKHK :HS\K 6J\WHJPVUHS ` 4LKPV (TIPLU[L 3VZ
VWLYHKVYLZKLSHZSxULHZ;74NLULYHYVUTmZKLJPUJVTPS[HY
QL[HZ;74PUJS\`LUKV[HYQL[HZKLZLN\YPKHKJVU\UH[HZH
KLZVS\JP}UKLTmZKLS *HKH[HYQL[HKH]PZPIPSPKHKZVIYL
SVZWYVISLTHZKLSLX\PWV`VSHZJVUKPJPVULZZ\ILZ[mUKHYX\L
KLILUZLYZVS\JPVUHKHZWVYVWLYHKVYLZVLZWLJPHSPZ[HZWHYH
KL[LULYLSKL[LYPVYVMVYaHKVKLSVZLX\PWVZ`SSL]HYSVZHZ\JVU
KPJP}UPUPJPHS

;OYV\NOV\[   ^L Z\JJLZZM\SS` H[[HPULK V\Y VIQLJ[P]LZ PU


[OPZWOHZLVM[OL;74PUP[PH[P]L,]LY`VULHWWLHYZ]LY`JVT
TP[[LK^P[O[OPZUL^^VYRWOPSVZVWO`MYVT[OL;74*VTTP[
[LLKV^U[V[OLWPSV[SPULZHUK[OLYVSSV\[[LHTZ^OVZL^VYR
X\HSP[`OHZILLUKLUP[LS`Z\WLYPVY(JHZL^VY[OUV[PUNPZ[OH[
[OL ;74 WPSV[ SPULZ TL[ HUK V\[WLYMVYTLK [OL WSHUZ SHPK V\[
PU [OL WYPVYP[` P[LTZ VM -VJ\ZLK 0TWYV]LTLU[Z --0 (\[VUV
TV\Z 4HPU[LUHUJL (4 7SHUULK 4HPU[LUHUJL 74 ,K\JH
[PVUHUK;YHPUPUN,;HUK:6/ ,:HML[`6JJ\WH[PVUHSOLHS[O
,U]PYVUTLU[;74SPULVWLYH[VYZNLULYH[LKTVYL[OHU
;74JHYKZPUJS\KPUNZHML[`JHYKZ^P[OHZVS\[PVUYH[LVM
V]LY ,HJOJHYKSLUKZ]PZPIPSP[`[VLX\PWTLU[PZZ\LZHUK
VYZ\IZ[HUKHYKJVUKP[PVUZ[OH[T\Z[ILZVS]LKI`VWLYH[VYZ
VYL_WLY[Z[VZ[VWHJJLSLYH[LKLX\PWTLU[^LHYHUKYL[\YU[OL
ZHTL[V[OLPYVYPNPUHSJVUKP[PVU

7VYV[YHWHY[LSVZJHZVZ2HPaLULZ[mUJVUZVSPKHUKVSHTL[V
KVSVNxHKLTLQVYHJVU[PU\HTVZ[YHUKVILULJPVZLZWLJxJVZ
6[YVZYLZ\S[HKVZ;74ZLYLLQHULUSH6,,,JPLUJPH.SVIHS
KL,X\PWVZKLSHZSxULHZWPSV[VX\LZ\IP}KLHWYV_PTHKHTLU[L
 HTmZKL `LUSHLK\JHJP}U`LU[YLUHTPLU[VH[YH]tZ
KLSH(JHKLTPHKL,_JLSLUJPHLU4HU\MHJ[\YHX\LSSL]HOHZ[H
SHMLJOHTmZKLTPSOVYHZJ\YZHKHZ

32

memoria anual captulo 2 procesos y tecnologa


annual report chapter 2 processes and technology

,SZL^OLYL 2HPaLU JHZLZ HYL JVUZVSPKH[PUN [OL JVU[PU\V\Z


PTWYV]LTLU[ TL[OVKVSVN` HUK NLULYH[PUN ZWLJPJ ILUL[Z
6[OLY ;74 YLZ\S[Z HYL YLLJ[LK PU [OL WPSV[ SPULZ 6,, ^OPJO
NYL^MYVTHWWYV_PTH[LS` [VTVYL[OHU HUKPULK\
JH[PVUHUK[YHPUPUN[OYV\NO[OL4HU\MHJ[\YPUN,_JLSSLUJL(JH
KLT` ^OPJO [V KH[L OHZ SVNNLK TVYL [OHU  OV\YZ VM
KLSP]LYLKJV\YZL^VYR

33

brands and innovation

(marcas e innovacin)
Saber a donde vamos es ir un paso ms adelante, es sorprender
y denir tendencias en un mercado donde somos protagonistas.
Knowing where are heading is to be a step ahead, to surprise and set the
market trends.

34

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

5\LZ[YHZ THYJHZ ZVU JLU[YHSLZ LU JVUZ[Y\PY WYV


TLZHZKL]HSVYJSHYHZWHYHU\LZ[YVZJVUZ\TPKV
YLZ LU [VKHZ SHZ VJHZPVULZ KL JVUZ\TV SHZ X\L
UVZKPMLYLUJPHUKLSHJVTWL[LUJPH3H0UUV]HJP}U
OHZPKVJSH]LWHYH[YHUZMVYTHYUVZLULSWYPUJPWHS
HJ[VY KLS TLYJHKV SmJ[LV UHJPVUHS WLYTP[PtUKV
UVZ YLUV]HY JVU[PU\HTLU[L U\LZ[YH YLSHJP}U JVU
SVZJVUZ\TPKVYLZ
6\YIYHUKZHYLJHWP[HSPUI\PSKPUN]HS\LWYVTPZLZ
MVY V\Y JVUZ\TLYZ PU HSS VJJHZZPVUZ ^OPJO KPMML
YLU[PH[L\ZMYVT[OLJVTWL[P[PVU
0UUV]H[PVU OHZ ILLU RL` PU SLHKPUN [OL KVTLZ[PJ
KHPY`THYRL[I`JVU[PU\HSS`YLUL^PUNV\YYLSH[PVU
ZOPW^P[OJVUZ\TLYZ
35

60 aos de innovacin

60 years at the innovation forefront

+LZKLZ\ZVYxNLULZSH0UUV]HJP}UOHZPKV\UWYVJLZVYLSL]HU[L
WHYH:VWYVSL\UHKLSHZWYPUJPWHSLZOLYYHTPLU[HZH[YH]tZKL
SHZJ\HSLZSHJVTWH|xHOHSVNYHKV[YHUZMVYTHYZLLULSWYPUJP
WHS HJ[VY KLS TLYJHKV SmJ[LV UHJPVUHS -\L LU    J\HUKV
\UNY\WVKLWYVK\J[VYLZKLSLJOLKLSHaVUHJLU[YHSKL*OPSL
PUPJPHYVU\ULU[VUJLZPUUV]HKVYWYV`LJ[VKLKPZ[YPI\JP}UJHZH
HJHZHKLSLJOLWH\Z[LYPaHKHTHU[LX\PSSH`X\LZVMYLZJV"LZ
[VZM\UKHKVYLZQHTmZWLUZHYVUX\LLZ[LPUUV]HKVYTVKLSVKL
]LU[H`KPZ[YPI\JP}USLZ]HSKYxHLS[YHUZMVYTHYH:VWYVSLLU\UH
KLSHZJVTWH|xHZSxKLYLZLUHSPTLU[VZKLU\LZ[YVWHxZ`SHTHY
JHTmZPTWVY[HU[LKLSTLYJHKVSmJ[LV
3HPUUV]HJP}ULZ\UHOLYYHTPLU[HJSH]L`WPSHYM\UKHTLU[HSLU
LSKLZHYYVSSVKL:VWYVSL"UVZWLYTP[LZH[PZMHJLYZVYWYLUKLY`
YLUV]HYH|VHH|VSHYLSHJP}UJVUSVZJVUZ\TPKVYLZ[YHUZMVY
TmUKVSHLU\UHZWLJ[VJSH]LWHYHSHNLZ[P}UKLSHJVTWH|xH
,Z[HTm_PTHLZSHX\LOHNLULYHKVH|VZPUPU[LYY\TWPKVZ
KLPUUV]HJP}UZPLUKVT\JOVZZVUSVZJHZVZL_P[VZVZX\LZL
W\LKLUTLUJPVUHY!




















36

,SWYPTLY`VNO\Y[LU]HZHKVLU 
,SSHUaHTPLU[VKLSWYPTLYMVYTH[VKL3LJOL3HYNH=PKH
LU 
3VZWYPTLYVZ`VNO\Y[ZWYLTP\T.VSK`)H[PMY\[LU
[YL ` 
,SSHUaHTPLU[VKL4HUQHYH[LLU 
,SSHUaHTPLU[VKLSH3LJOL*\S[P]HKH:VWYVSLLU 
,SSHUaHTPLU[VKLSHTHYJH5L_[LU
3HPU[YVK\JJP}ULULSTLYJHKVJOPSLUVKLSVZWYPTLYVZ
WYVK\J[VZSmJ[LVZM\UJPVUHSLZLUJVULSSHUaH
TPLU[VKL<UVHS+xHZPZ[LTHPUT\UVS}NPJV
3HUaHTPLU[VKL`VNO\Y[5L_[)PVIHSHUJLLU
[YmUZP[VPU[LZ[PUHS
3HZ(N\HZ:HIVYPaHKHZ5L_[LU
4HYNHYPUH:VWYVSL4P_JVU4HU[LX\PSSHLU
,SSHUaHTPLU[VKLS`VNO\Y[=P[HWS\ZLUJVSLZ[LYVS
,SSHUaHTPLU[VKL-SHU5L_[LU
,SSHUaHTPLU[VKL`VNO\Y[ILIPISL(J[P]TPUPZOV[LU
 VZ[LVWVYVZPZ

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

:PUJL P[Z PUJLW[PVU PU    :VWYVSL OHZ HS^H`Z OLSK 0UUV]H


[PVUOPNOVUP[ZWYPVYP[`SPZ[HUK[OPZOHZUVKV\I[ILLUVULVM
[OLJY\JPHS[VVSZ[OH[:VWYVSLOHZYLZVY[LK[VPUILJVTPUN[OL
SLHKPUNWSH`LYPU[OLUH[PVUHSKHPY`THYRL[0U6J[VILY  H
NYV\WVMKHPY`MHYTLYZPUJLU[YHS*OPSLSH\UJOLKHUHTIP[PV\Z
WYVQLJ[[VKPZ[YPI\[L7HZ[L\YPaLK4PSR)\[[LYHUK-YLZO*OLL
ZLKVVY[VKVVY"[OLZLMV\UKLYZUL]LYPTHNPULK[OPZPUUV]H[P]L
ZHSLZHUKKPZ[YPI\[PVUTVKLS^V\SKIL[OLZWYPUNIVHYK[V[YHUZ
MVYT:VWYVSLPU[VVULVMV\YJV\U[Y`ZSLHKPUNMVVKJVTWHUPLZ
HUK[OL\UKPZW\[LKIYHUKSLHKLYPU[OLKHPY`THYRL[
0UUV]H[PVUPZHRL`[VVSHUK[OLRL`Z[VUL[V:VWYVSLZNYV^[O
HSSV^PUN\Z[VZH[PZM`V\YJVUZ\TLYZHUK[VZ\YWYPZLHUKYLMYLZO
V\YYLSH[PVUZ^P[O[OLTL]LY``LHY[OLYLI`HJX\PYPUNWHYHTV\U[
ZPNUPJHUJLPUJVYWVYH[LTHUHNLTLU[;OPZTH_PTOHZSLK[V
`LHYZVM\UPU[LYY\W[LKPUUV]H[PVU;OYV\NOV\[[OPZLU[PYLWL
YPVK[OLZ\JJLZZZ[VYPLZ^LJHUTLU[PVUHYLSLNPVU!


















;OLYZ[WHJRHNLK`VNO\Y[PU 
;OLSH\UJOVM[OLYZ[SVUNZOLSMSPML4PSRMVYTH[PU 
;OLYZ[.VSKHUK)H[PMY\[WYLTP\T`VNO\Y[Z
IL[^LLU HUK 
;OLSH\UJOVM4HUQHYH[LPU 
;OLSH\UJOVM:VWYVSL*\S[\YLK4PSRPU 
;OLSH\UJOVM[OL5L_[IYHUKPU
;OLPU[YVK\J[PVUVM[OLYZ[M\UJ[PVUHSKHPY`WYVK\J[ZPU
^P[O[OLSH\UJOVM<UVHS+xHPTT\ULZ`Z[LT
3H\UJOVM5L_[)PVIHSHUJL`VNO\Y[PUPU[LZ[PUHS
[YHUZP[
5L_[-SH]VYLK>H[LYPU
:VWYVSL4HYNHYPUL4P_^P[O)\[[LYPU
;OLSH\UJOVM@VNO\Y[=P[HWS\ZPUJOVSLZ[LYVS
;OLSH\UJOVM5L_[J\Z[HYKPU
;OLSH\UJOVM(J[P]KYPURHISL`VNO\Y[PUTPUPZOV[MVYTH[
PU VZ[LVWVYVZPZ

+LLZ[HMVYTHZLW\LKLJVUZ[Y\PY\UHSHYNHSPZ[HKLPUUV]HJPV
ULZ`WYVK\J[VZKLZ[PUHKVZHZH[PZMHJLYLULS[PLTWVSHZKPZ
[PU[HZULJLZPKHKLZKLSVZJVUZ\TPKVYLZJOPSLUVZLU[YLNHUKV
WYVW\LZ[HZ KL ]HSVY X\L OHU MVYTHKV ` MVYTHU WHY[L KL Z\
KxHHKxH
(SHOVYHKLYLJVYKHYLZ[HZPUUV]HJPVULZHWHYLJLULULSYL
J\LYKVJVSLJ[P]VKLSHJVTWH|xHSHWHZP}U`LSLZM\LYaVOPZ
[}YPJVX\LOLTVZNLULYHKVKL[YmZKLSKLZHYYVSSVKLJHKH\UV
KLU\LZ[YVZWYVK\J[VZ,ZWVYLZ[VX\LZPLTWYL]HSLSHWLUH
YLJVYKHY ` KLZ[HJHY HSN\UVZ KL[HSSLZ X\L ZVU KLZJVUVJPKVZ
WVYU\LZ[YVZJVUZ\TPKVYLZ`X\LJVUYTHUX\LLULSWYVJLZV
KL PUUV]HJP}U HKLTmZ KL \UH I\LUH PKLH ` T\JOV [YHIHQV
ZPLTWYLZLYLX\PLYLKL\UHNV[HKLZ\LY[L"WYVIHISLTLU[LLS
JHZVKL4HUQHYH[LLZLSX\LTLQVYLQLTWSPJHLZ[HPKLH!
<UH KL SHZ JHYHJ[LYxZ[PJHZ WYLMLYPKHZ WVY SVZ JVUZ\TPKVYLZ
KL LZ[L WVZ[YL LZ SH NV[H KL JOVJVSH[L ZVSPKPJHKH X\L [YHL
LUZ\PU[LYPVY3VX\LUVZLZHILHSYLZWLJ[VLZX\LSHPKLH
VYPNPUHS KLS WYVK\J[V UV SH PUJS\xH" VYPNPUHSTLU[L ZL [YH[HIH
KL\UTV\ZZLKLTHUQHYJVU\UHJVILY[\YHKLJOVJVSH[LLU
SHZ\WLYJPL+HKVLSWYVJLZVKLLSHIVYHJP}UHWSPJHKVLULS
WYVK\J[VUHSZLNLULYHIH\UHIVSHKLJOVJVSH[LLULSJLU
[YVSVJ\HSM\LJVUZPKLYHKVJVTV\UKLMLJ[V7HYHYLZVS]LY
LZ[HZP[\HJP}UZLOPJPLYVUTS[PWSLZPU[LU[VZKLTLQVYHZLULS
WYVJLZVWYVK\J[P]V`UHSTLU[LSVZPUNLUPLYVZKL:VWYVSLW\
KPLYVU JVYYLNPY LZ[L KLMLJ[V :PU LTIHYNV PUTLKPH[HTLU[L
ZLNLULYHYVUTHZP]VZYLJSHTVZWVYWHY[LKLSVZJVUZ\TPKVYLZ
WVYX\L :VWYVSL OHIxH LSPTPUHKV SH ZVYWYLZH KL JOVJVSH[L
,Z[VVISPN}YmWPKHTLU[LH]VS]LYHSWYVJLZVVYPNPUHS`YLWVULY
SHNV[HKLJOVJVSH[LJVUSVX\LLZ[LWYVISLTHZL[YHUZMVYT}
LU\ULSLTLU[VUPJV`KPZ[PU[P]VX\LZLTHU[PLULLU[VKVZSHZ
]LYZPVULZKL4HUQHYH[LOHZ[HLSKxHKLOV`

37

>LJV\SKKYH^\WHSLUN[O`SPZ[VMPUUV]H[PVUZHUKWYVK\J[Z
KLZ[PULK[VTLL[[OL]HYPV\ZTHYRL[ULLKZV]LY[PTLKLSP
]LYPUN]HS\LWYVWVZHSZ[OH[OH]LILJVTLHUKJVU[PU\L[VIL
WHY[VM*OPSLHUJVUZ\TLYZKHPS`YV\[PUL
>OLU YLJHSSPUN [OLZL PUUV]H[PVUZ [OL WHZZPVU HUK OPZ[VYPJ
LMMVY[Z [OH[ ^L OH]L W\[ PU[V [OL KL]LSVWTLU[ VM LHJO PUKP]P
K\HSWYVK\J[LTLYNLZPUV\YJVTWHU`ZJVSSLJ[P]LTLTVY`;OPZ
PZ ^O` P[ PZ HS^H`Z ^VY[O YLTLTILYPUN HUK OPNOSPNO[PUN ZVTL
KL[HPSZ[OH[HYLUV[RUV^U[V[OLJVUZ\TLYW\ISPJHUK^OPJO
JVUYT[OH[[OLPUUV]H[PVUWYVJLZZILZPKLZHNVVKPKLHHUK
OHYK^VYRHS^H`ZYLX\PYLZHKYVWVMS\JR7LYOHWZ[OLJHZLVM
4HUQHYH[LILZ[L_LTWSPLZ[OPZPKLH!
6UL VM [OL MLH[\YLZ [OH[ V\Y JVUZ\TLYZ SPRL [OL TVZ[ HIV\[
[OPZKLZZLY[PZ[OLJOVJVSH[LKYVW[OH[SH`ZPU^HP[PUZPKL>OH[
WLVWSLKVUV[RUV^HIV\[[OPZPZ[OH[[OLVYPNPUHSWYVK\J[PKLH
KPKUV[PUJS\KLP[6YPNPUHSS`P[^HZHJHYHTLSTV\ZZL^P[OH
JOVJVSH[L JV]LYPUN VU [OL Z\YMHJL )LJH\ZL VM P[Z WYVK\J[PVU
WYVJLZZ[OLUHSWYVK\J[OHKHZTHSSIHSSVMJOVJVSH[LKLLWH[
P[ZJLU[LYHUK[OPZ^HZ]PL^LKHZHH^;VV]LYJVTL[OPZPZ
Z\L^LKL]V[LKU\TLYV\ZH[[LTW[Z[VPTWYV]L[OLWYVK\J[PVU
WYVJLZZ HUK UHSS` :VWYVSLZ LUNPULLYZ ^LYL HISL [V JVYYLJ[
[OPZ H^ /V^L]LY [OPZ PTTLKPH[LS` LSPJP[LK THZZP]L JVT
WSHPU[Z MYVT V\Y JVUZ\TLYZ ILJH\ZL :VWYVSL OHK KVUL H^H`
^P[O [OL JOVJVSH[L Z\YWYPZL ;OPZ X\PJRS` MVYJLK \Z [V YL]LY[
[V[OLVYPNPUHSWYVJLZZHUKIYPUNIHJR[OLJOVJVSH[LKYVWHUK
[OPZWYVISLT[OLYLI`ILJHTLH\UPX\LKPZ[PUJ[P]LLSLTLU[PUHSS
]LYZPVUZVM4HUQHYH[L\U[PS[OLWYLZLU[

,U LS [PLTWV LS WYVJLZV KL PUUV]HJP}U ZL OH PKV WYVMLZPVUH
SPaHUKV ` YVI\Z[LJPLUKV WLYTP[PLUKV JVUZVSPKHY \U TVKLSV
KLPUUV]HJP}UX\LOV`NLULYH\UHHS[H[HZHKLL_P[VZVZSHU
aHTPLU[VZHSH|V+LLZ[HMVYTHZLKLILKLZ[HJHYX\LLUSVZ
S[PTVZ[YLZH|VZ:VWYVSLOHSHUaHKVHSTLYJHKV\UWYVTLKPV
HU\HSKLLU[YL`PUUV]HJPVULZYLSL]HU[LZSVX\LHYYVQH
\UWYVTLKPVKLSHUaHTPLU[VZKLWYVK\J[VZU\L]VZHSTLZ
( WLZHY KL SV HU[LYPVY U\LZ[YV HJ[\HS KLZHMxV LZ NLULYHY \UH
WYLJPZHLJ\HJP}ULU[YLSHULJLZPKHKKLHKHW[HYUVZHSVZJHT
IPHU[LZ N\Z[VZ ` ULJLZPKHKLZ KL SVZ JVUZ\TPKVYLZ JVU SH
ULJLZPKHKKLKLZHYYVSSHY`MVY[HSLJLYU\LZ[YHWVZPJP}UKLSPKL
YHaNVLUSVZZLNTLU[VZJVUZPKLYHKVZJVTVLZ[YH[tNPJVZWHYH
:VWYVSL+LLZ[HMVYTHK\YHU[L ZLSSL]}HJHIV\U[YHIHQV
PU[LUZP]VLULSKLZHYYVSSVKLPUUV]HJPVULZWHYHSHZJH[LNVYxHZ
@VNO\Y[7VZ[YLZ8\LZVZ-YLZJVZ4HYNHYPUHZ(N\HZ`-VVK
:LY]PJLLU[YLV[YVZ!

/V^L]LYV\YJOHSSLUNLH[WYLZLU[PZ[VHKLX\H[LS`\UKLYZ[HUK
[OH[HUV[OLYRL`HZWLJ[PU[OPZZ\JJLZZM\SWYVJLZZPZ[VZ[YPRL
HU HJJ\YH[L IHSHUJL IL[^LLU [OL ULLK [V HKHW[ [V JOHUNPUN
JVUZ\TLYULLKZHUK[OLPTWLYH[P]L[VKL]LSVWHUKZ[YLUN[OLU
V\YSLHKLYZOPWWVZP[PVUPU[OLZLNTLU[Z[OH[:VWYVSLJVUZPKLYZ
Z[YH[LNPJHSS`YLSL]HU[;OPZ^H`PU ^L^VYRLKPU[LUZLS`VU
KL]LSVWPUNPUUV]H[PVUZMVY[OL@VNO\Y[+LZZLY[Z-YLZO*OLL
ZL 4HYNHYPUL >H[LY HUK -VVK :LY]PJLZ JH[LNVYPLZ HTVUN
V[OLYZ!

Yoghurt

Yoghurt
3H JH[LNVYxH @VNO\Y[ LZ WYVIHISLTLU[L SH X\L JVUZVSPKH LS
TLQVYLX\PSPIYPVLU[YL]VS\TLU`YLU[HIPSPKHK7VYLSSVK\YHU
[L LZ[HJH[LNVYxHL_WLYPTLU[}SHTH`VYJHU[PKHKKLPU
UV]HJPVULZLU[YLSVZX\LZLJ\LU[HUSVZZPN\PLU[LZ!,SU\L]V
`VNO\Y[<UVHS+xHZHIVYTPLSKL,KPJP}U3PTP[HKHSHUaHKVL_P
[VZHTLU[L LU HIYPS" LS KPMLYLUJPHKVY @VNO\Y[ 5L_[ )PVIHSHUJL
LUMVYTH[V4PUPZOV[SHUaHKVLUQ\UPV"LSL_P[VZV`VNO\Y[.VSK
*HW\JJPUV SHUaHKV LU Q\SPV" LS YLSHUaHTPLU[V KLS `VNO\Y[ IL
IPISL /\LZP[VZ 1Y SHUaHKV LU HNVZ[V" LS U\L]V `VNO\Y[ (J[P]
LU MVYTH[V 4PUPZOV[ SHUaHKV LU ZLW[PLTIYL W\U[H KL SHUaH
KLS YLSHUaHTPLU[V KL LZ[H PTWVY[HU[L WSH[HMVYTH KL WYVK\J
[VZ WHYH LS ZLNTLU[V [YmUZP[V PU[LZ[PUHS" LS YLSHUaHTPLU[V KL
`VNO\Y[ ILIPISL )H[PMY\[ LU Z\ U\L]V MVYTH[V IV[LSSH KL  
TSSHUaHKVLUZLW[PLTIYL"LSYLSHUaHTPLU[VKLS`VNO\Y[5L_[
=LYHUV4P_SHUaHKVLUVJ[\IYL`LSSHUaHTPLU[VKLSHZ3LJOLZ
*\S[P]HKHZ5L_[ZHIVYLZ-YHTI\LZH`*OPYPTV`HLUU\L]VMVY
TH[VIV[LSSHKL TSSHUaHKV[HTIPtULUVJ[\IYL

38

(Z[PTL^LU[I`[OLPUUV]H[PVUWYVJLZZOHZILJVTLHTVYL
YVI\Z[ZLYPV\ZHMMHPYHSSV^PUN\Z[VJVUZVSPKH[LHUPUUV]H[PVU
TVKLS[OH[UV^NLULYH[LZHZPNUPJHU[U\TILYVMZ\JJLZZM\S
SH\UJOLZL]LY``LHY;OPZ^H`V]LY[OLWHZ[[OYLL`LHYZHSVUL
:VWYVSLOHZH]LYHNLK[VYLSL]HU[PUUV]H[PVUZL]LY``LHY
`PLSKPUNVUH]LYHNLUL^WYVK\J[SH\UJOLZWLYTVU[O

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

:PUJL@VNO\Y[PZWYVIHIS`[OLJH[LNVY`[OH[HJOPL]LZ[OLILZ[
IHSHUJL IL[^LLU ]VS\TL HUK YL[\YUZ [OPZ JH[LNVY` ^HZ [OL
PUUV]H[PVU SLHKLY PU   >L OHK YLSL]HU[ SH\UJOLZ K\YPUN
[OPZWLYPVKPUJS\KPUN[OLUL^3PTP[LK,KP[PVU/VUL`-SH]VYLK
<UV (S +xH KYPURHISL `VNO\Y[ Z\JJLZZM\SS` SH\UJOLK PU (WYPS"
[OLKPMMLYLU[PH[PUN@VNO\Y[5L_[)PVIHSHUJLPU4PUPZOV[MVYTH[
SH\UJOLK PU 1\UL" [OL UL^ HUK Z\JJLZZM\S @VNO\Y[ .VSK *H
WW\JJPUVSH\UJOLKPU1\S`"[OLYLSH\UJOVM/\LZP[VZ1YKYPURH
ISL`VNO\Y[PU(\N\Z["[OLUL^@VNO\Y[(J[P]4PUPZOV[MVYTH[
SH\UJOLK PU :LW[LTILY ^OPJO ZWLHYOLHKLK [OL YLSH\UJO VM
[OPZ PTWVY[HU[ WYVK\J[ WSH[MVYT MVY [OL PU[LZ[PUHS [YHUZP[ ZLN
TLU[" [OL YLSH\UJO VM @VNO\Y[ KYPURHISL )H[PMY\[ PU P[Z UL^
 TSIV[[SLMVYTH[SH\UJOLKPU:LW[LTILY"[OLYLSH\UJOVM
@VNO\Y[ 5L_[ =LYHUV 4P_ PU 6J[VILY HUK [OL SH\UJO VM 5L_[
*\S[\YLK4PSRPU9HZWILYY`HUK*OPYPTV`HH]VYZPUP[ZUL^ 
TSIV[[SLMVYTH[HSZVPU6J[VILY

Postres

Desserts

,SH|V [HTIPtUM\LT\`PU[LUZP]VLUSVX\LPUUV]HJPVULZ
KL WVZ[YLZ ZL YLLYL ,U LZ[H JH[LNVYxH LS VIQL[P]V KL NLUL
YHY \UH PUUV]HJP}U YLSL]HU[L LU JHKH [YPTLZ[YL ZL J\TWSP} H
JHIHSPKHK ,U HIYPS ZL SHUa} SH U\L]H WSH[HMVYTH KL WVZ[YLZ
WHYHLSZLNTLU[VHK\S[VIHQVSHTHYJH72LUZ\ZKVZ]HYPL
KHKLZ4V\ZZLKL*OVJVSH[L`4V\ZZLKL*OLLZLJHRLZHIVY
-YHTI\LZH"LUQ\SPVZLSSL]}HJHIVSHL_P[VZHHTWSPHJP}UKLSH
NHTHKLWYVK\J[VZ(YYVaJVU3LJOLPUJVYWVYHUKVSHZ]HYPL
KHKLZKL(YYVaJVU3LJOLJVU:HSZHKL-YHTI\LZH`4VYH
HKPJPVUHSTLU[LH\UYLSL]HU[LJHTIPVKLMVYTH[VLUSVZ[YLZ
WYVK\J[VZ"LUZLW[PLTIYLZLSSL]}HJHIVLSSHUaHTPLU[VKLS
U\L]V4HUQHYH[L=HPUPJOVJLSJ\HSH`\KHJVUZVSPKHYLSL_P[VZV
JHTIPVKLMVYTH[VYLHSPaHKVLUHIYPSWHYH[VKHSHNHTHKLWYV
K\J[VZ4HUQHYH[L,UVJ[\IYLS\LNVKL\UJVTWSLQVWYVJLZV
KLJHTIPVZZLSVNY}YLSHUaHYL_P[VZHTLU[LSHJVTWV[H:VWYV
SLJVU\UHMVYT\SHJP}UTmZZHS\KHISL`JVU\UU\L]VMVYTH[V
VYPLU[HKVHTLQVYHYZ\JVTWL[P[P]PKHKLUSVZW\U[VZKL]LU[H
-PUHSTLU[LLUUV]PLTIYLZLKPVPUPJPVHSWYVJLZVKL[YHZWHZV
KLSVZWVZ[YLZ7L[PMVY[OHJPHSHWSH[HMVYTHKLTHYJH/\LZP[VZ
1YSVX\LJVUZ[P[\`L\UWYVJLZVYVI\Z[VWHYHWV[LUJPHYLZ[L
ZLNTLU[VKLWYVK\J[VZ`SHTHYJH/\LZP[VZ

 ^HZHSZV]LY`PU[LUZLHZMHYHZKLZZLY[PUUV]H[PVUZNV0U
[OPZJH[LNVY`[OLNVHSPZ[VJYLH[LVULYLSL]HU[PUUV]H[PVUWLY
X\HY[LYHUKP[OHZILLUTL[HKTPYHIS`^LSS!HUL^KLZZLY[WSH
[MVYTMVYHK\S[Z\UKLY[OL72IYHUK^HZSH\UJOLKPU(WYPS
PUP[Z[^V]HYPL[PLZ*OVJVSH[L4V\ZZLHUK9HZWILYY`H]VYLK
*OLLZLJHRL4V\ZZL"[OLZ\JJLZZM\SL_WHUZPVU[V[OL9PJL7\
KKPUN WYVK\J[ YHUNL ^HZ HJJVTWSPZOLK PU 1\S` PUJVYWVYH[PUN
9PJL 7\KKPUN ^P[O 9HZWILYY` HUK )SHJRILYY` :H\JL PU HKKP
[PVU [V H YLSL]HU[ JOHUNL PU MVYTH[ MVY HSS [OYLL WYVK\J[Z" [OL
UL^ 4HUQHYH[L =HPUPJOVJ ^HZ SH\UJOLK PU :LW[LTILY ^OPJO
HZZPZ[LKPUJVUZVSPKH[PUN[OLZ\JJLZZM\SMVYTH[THRLV]LYHJ
JVTWSPZOLKPU(WYPSMVY[OLLU[PYL4HUQHYH[LSPUL\W"PU6J[VILY
MVSSV^PUN H JVTWSL_ TVKPJH[PVU WYVJLZZ ^L ^LYL HISL [V
Z\JJLZZM\SS` YLSH\UJO [OL :VWYVSL JVTWV[L ^P[O H OLHS[OPLY
MVYT\SH[PVUHUKHUL^MVYTH[NLHYLK[VPTWYV]PUNP[ZJVTWL[P[P
]LULZZH[WVPU[ZVMZHSLHUKUHSS`PU5V]LTILY^LILNHU[OL
WYVJLZZ[VTPNYH[L[OL7L[PMVY[KLZZLY[Z[V^HYK[OL/\LZP[VZ1Y
IYHUKWSH[MVYTPUHYVI\Z[HUKZ`ULYNL[PJSL]LYHNLWYVJLZZMVY
[OPZWYVK\J[ZLNTLU[HUKMVY[OL/\LZP[VZIYHUK

Quesos Frescos
3\LNVKL\USHYNVWYVJLZVKLYLU[HIPSPaHJP}UKLSHJH[LNVYxH
LSJ\HSZLKLZHYYVSS}KLTHULYHHS[HTLU[LL_P[VZHLULS[YHUZ
J\YZVKLSVZS[PTVZKVZH|VZK\YHU[L ZLKPVPUPJPVHSH
ZLN\UKHMHZLKLSWYV`LJ[VKL8\LZVZ-YLZJVZX\LLZSHL_[LU
ZP}UKLSWVY[HMVSPVLUSVZZLNTLU[VZKLTH`VY]HSVY+LLZ[H
MVYTHLU[YLMLIYLYV`TH`VZLSHUaHYVUHSTLYJHKVSVZWYVK\J
[VZ8\LZPSSV5L_[JVU)PVIHSHUJLLUSVZMVYTH[VZWV[LN

39

`WV[LZPUKP]PK\HSLZKL\UPKHKLZKLN(ZPTPZTVJVULS
VIQL[VKLMVY[HSLJLYSHWYVW\LZ[HKL]HSVYKLSHTHYJH(J[P]LU
ZLW[PLTIYLM\LSHUaHKVHSTLYJHKVLSWYVK\J[V8\LZPSSV(J[P]
JVU4PJYVJHSLUMVYTH[VKL\UPKHKLZKLN

Margarinas
*VULSWYVW}ZP[VKLMVY[HSLJLYU\LZ[YHWVZPJP}UJVTWL[P[P]H`
WYLWHYHY H U\LZ[YVZ JVUZ\TPKVYLZ WHYH YLJPIPY WY}_PTHTLU[L
\UYVI\Z[VWVY[HMVSPVKLPUUV]HJPVULZLU4HYNHYPUHZ\UH]La
X\L UHSPJL SH JVUZ[Y\JJP}U KL U\LZ[YH U\L]H WSHU[H LU KP
JPLTIYLSHUaHTVZSHU\L]H4HYNHYPUH:VWYVSL-HTPSPNO[SHJ\HS
J\LU[H JVU \UH WYVW\LZ[H KL ]HSVY KPMLYLUJPHKH YLZWLJ[V KLS
YLZ[VKLSHZHS[LYUH[P]HZ3PNO[KLSTLYJHKVWVYJ\HU[VZL[YH[H
KL\UWYVK\J[VYLK\JPKVLUNYHZHZJHSVYxHZ`ZVKPV

Aguas
,SKLZHMxVWHYHLZ[HJH[LNVYxHKLWYVK\J[VZLZT\`M\LY[LKHKH
SHPU[LUZHJVTWL[LUJPHLUX\LZLKLZLU]\LS]L7VYLSSV`JVULS
WYVW}ZP[VKLSPKLYHYSHPUUV]HJP}ULULSZLNTLU[VKL(N\HZ:H
IVYLUZLW[PLTIYLM\LYVUYLSHUaHKVZHSTLYJHKVSVZL_P[VZVZ
MVYTH[VZKL(N\HZ5L_[,KPJPVULZ3PTP[HKHZHIVYLZ:HUKxH`
7P|H.\H`HIHHSVZJ\HSLZZLPUJVYWVY}\U[LYJLYZHIVY4HUNV
5HYHUQHLSX\LWLYTP[LJVU[PU\HYZVYWYLUKPLUKVHSHZJVUZ\TP
KVYHZKL5L_[JVUZHIVYLZU\L]VZKPMLYLU[LZ`YLMYLZJHU[LZ

Food Service

,SH\TLU[VKLSPUNYLZVWLYJmWP[HKLSVZJOPSLUVZOHNLULYHKV
M\LY[LZPTWHJ[VZLUSVZOmIP[VZKLJVUZ\TV\UVKLSVZJ\HSLZ
LZLSL_WSVZP]VH\TLU[VKLHSPTLU[HJP}UM\LYHKLSOVNHY,Z[L
LZLSWPSHYM\UKHTLU[HSX\LZVZ[PLULSHLZ[YH[LNPHKLKLZHYYVSSV
KL-VVK:LY]PJL:VWYVSLYHa}UWVYSHX\LLSWYVJLZVKLPUUV
]HJP}UUVW\LKLKLQHYM\LYHLZ[HPTWVY[HU[LmYLHKLULNVJPVZ
+\YHU[L M\LYVUKLZHYYVSSHKVZ\UHZLYPLKLPUUV]HJPVULZ
VYPLU[HKHZ H JHW[\YHY LZ[H VWVY[\UPKHK ,U Q\SPV M\L SHUaHKH

40

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

Fresh Cheeses
0U[OL^HRLVMHSLUN[O`WYVJLZZHPTLKH[[\YUPUN[OPZJH[LNVY`
PU[VHWYV[HISLVWLYH[PVU^OPJOWYVNYLZZLKYH[OLYZ\JJLZZM\
SS`V]LY[OLWHZ[`LHYZ \ZOLYLKPU[OLZLJVUKWOHZLVM
[OL -YLZO *OLLZL WYVQLJ[ OH]PUN [OL WVY[MVSPV WLUL[YH[L PU[V
]HS\L ZLNTLU[Z ;OPZ ^H` IL[^LLU -LIY\HY` HUK 4H` ^L
SH\UJOLK[OL8\LZPSSV5L_[WYVK\J[Z^P[O)PVIHSHUJLPUN
WV[MVYTH[ZHUK\UP[PUKP]PK\HSNWV[Z3PRL^PZLPUVYKLY
[V JVUZVSPKH[L [OL (J[P] IYHUK ]HS\L WYVWVZHS PU :LW[LTILY
^LSH\UJOLK[OL8\LZPSSV(J[P]WYVK\J[^P[O4PJYVJHSPUHN
\UP[MVYTH[

Margarines
0UVYKLY[VWYVNYLZZP]LS`ZOVYL\WV\YJVTWL[P[P]LWVZP[PVUHUK
WYLWHYLV\YJVUZ\TLYZ[VYLJLP]LHYVI\Z[PUUV]H[PVUWVY[MVSPV
PU4HYNHYPULZPU[OLM\[\YLPU+LJLTILY^LSH\UJOLK[OLUL^
:VWYVSL-HTPSPNO[4HYNHYPUL^OPJOVMMLYZHKPMMLYLU[PH[LK]HS\L
WYVWVZHSJVTWHYLK[V[OLV[OLYSPNO[HS[LYUH[P]LZVU[OLTHY
RL[ ZPUJL P[ PZ H SV^MH[ SV^JHSVYPL HUK SV^ZVKP\T WYVK\J[
THRPUNP[^VY[O`VMILJVTPUN[OLYZ[3PNO[4HYNHYPULMVY[OL
LU[PYLMHTPS`

Bottled Water
;OPZWYVK\J[JH[LNVY`MHJLZHKH\U[PUNJOHSSLUNLNP]LUPU[LUZL
JVTWL[P[PVUHUK[OLYLMVYLPUVYKLY[VZ[YPKL[V[OLPUUV]H[PVU
MVYLMYVU[PU[OL-SH]VYLK>H[LYZLNTLU[PU:LW[LTILY^LYL
SH\UJOLK[OLZ\JJLZZM\SS`3PTP[LK,KP[PVU5L_[>H[LYMVYTH[Z
PU >H[LYTLSVU HUK 7PULHWWSL.\H]H H]VYZ HUK UV^ ^P[O H
[OPYKH]VY4HUNV6YHUNL^OPJOHSSV^Z\Z[VJVU[PU\LZ\YWYP
ZPUN5L_[JVUZ\TLYZ^P[OUL^KPMMLYLU[HUKYLMYLZOPUNH]VYZ

SH3LJOLLU7VS]V TH[LYPHNYHZHMVYTH[VZHJOL[RN`
ZLN\PKHTLU[L LU HNVZ[V ZL NLULY} SH L_[LUZP}U KL LZ[L MVY
TH[VOHJPHSVZZHIVYLZ-Y\[PSSH*OVJVSH[L`=HPUPSSH[VKVZSVZ
J\HSLZWVZLLULSKVISLVIQL[P]VKLJHW[\YHYWHY[PJPWHJP}UKLS
NYHUTLYJHKVKLSWYVNYHTHKLHSPTLU[HJP}ULZ[H[HS1\UHLI`
JVU[YPI\PYHSTHULQVKLSIHSHUJLKLSLJOLKL:VWYVSL7VYV[YV
SHKVLUKPJPLTIYLM\LYVUSHUaHKVZHSTLYJHKVSHZ4LYTLSHKHZ
0UK\Z[YPHSLZLUMVYTH[V)HSKLRNSVJ\HSYVI\Z[LJLU\LZ[YH
WYVW\LZ[HKL]HSVYNSVIHSVYPLU[HKHHSZLNTLU[VWHZ[LSLYxHZ`
ZL[YHUZMVYTHLUU\LZ[YHWYPTLYHPUJ\YZP}ULU\UHJH[LNVYxHLU
SHJ\HSUVWHY[PJPWmIHTVZ(ZPTPZTVLSKLZHYYVSSVLUJVUQ\U[V
JVU U\LZ[YVZ JSPLU[LZ KL SHZ [VY[HZ KL `VNO\Y[ 5L_[ SH [VY[H
4HUQHYH[L`SH[HY[HSL[H)H[PMY\[UVZOHUHWVY[HKVU\L]HZmYLHZ
KLPUUV]HJP}UJVUKLZHYYVSSVZKLJVUJLW[VZKLWYVK\J[VZKPZ
[PU[VZX\LUVZKLQHUT\`WVYKLSHU[LKLU\LZ[YVZJVTWL[PKV
YLZLULSZLNTLU[V7HZ[LSLYxHZ`X\LJ\TWSLUJVULS[YPWSLWYV
W}ZP[V KL MVY[HSLJLY U\LZ[YV YLSHJPVUHTPLU[V JVU SVZ JSPLU[LZ
]LUKLY ` THU[LULY WHYH LZ[HZ MVYT\SHJPVULZ SH L_JS\ZP]PKHK
JVUU\LZ[YHZTH[LYPHWYPTHZ`MVY[HSLJLYLSWVZPJPVUHTPLU[VKL
U\LZ[YHZTHYJHZLZ[YH[tNPJHZ

41

Food Services
;OLYPZLPU*OPSLZWLYJHWP[HPUJVTLOHZPTWHJ[LKKLLWS`VU
JVUZ\TW[PVU OHIP[Z VUL VM [OLT ILPUN [OL IVVT PU [OL LH
[PUNV\[[YLUK;OPZPZ[OLJLU[YHSWPSSHYVU^OPJO-VVK:LY]PJL
:VWYVSLZKL]LSVWTLU[Z[YH[LN`YLZ[Z;OPZPZ^O`V\YPUUV]H
[PVUKYP]LJHUUV[ZPKLSPUL[OPZPTWVY[HU[I\ZPULZZHYLH+\YPUN
 ^LKL]LSVWLKZL]LYHSPUUV]H[PVUZ[V[HRLHK]HU[HNLVM
[OPZVWWVY[\UP[`!PU1\S`^LSH\UJOLK MH[7V^KLYLK4PSR
PURNZHJOL[MVYTH[HUKPU(\N\Z[^LL_WHUKLK[OPZMVYTH[
[V:[YH^ILYY`*OVJVSH[LHUK=HUPSSHH]VYZHSSVM^OPJO^VYR
[V^HYK[OL[^VMVSKNVHSVMJHW[\YPUNHSHYNLYZOHYLPU[OL]HZ[
:[H[LZWVUZVYLKMVVKWYVNYHT1<5(,)HUKJVU[YPI\[L[V[OL
HKLX\H[LTHUHNLTLU[VM:VWYVSLZTPSRIHSHUJLZ,SZL^OLYL
PU+LJLTILY^LSH\UJOLK0UK\Z[YPHS4HYTHSHKLZPURN)\JRL[
MVYTH[ ^OPJO SLUKZ HKKLK Z[YLUN[O [V V\Y NSVIHS ]HS\L WYV
WVZHS VYPLU[LK [V^HYK [OL IHRLY` ZLNTLU[ YLWYLZLU[PUN V\Y
YZ[MVYH`PU[VHJH[LNVY`MYVT^OPJO^LOHKWYL]PV\ZS`ILLU
HIZLU[ 3PRL^PZL ^VYRPUN HSVUNZPKL V\Y J\Z[VTLYZ [V JYLH[L
[OL @VNO\Y[ 5L_[ JHRLZ [OL 4HUQHYH[L JHRL HUK [OL )H[PMY\[
;HY[OHZVWLULK\WUL^PUUV]H[PVUHYLHZ[VKL]LSVWKPMMLYLU[
WYVK\J[ JVUJLW[Z HSSV^PUN \Z [V SLH]L V\Y JVTWL[P[VYZ PU
[OL)HRLY`ZLNTLU[MHYILOPUK^P[O[OL[OYLLMVSKW\YWVZLVM
Z[YLUN[OLUPUNYHWWVY[^P[OV\YJ\Z[VTLYZZLSSPUNHUKTHPU[HP
UPUNL_JS\ZP]LULZZMVYV\YYH^TH[LYPHSZPU[OLZLMVYT\SH[PVUZ
HUKPTWYV]PUNV\YZ[YH[LNPJIYHUKWVZP[PVUPUN

Soprole saludable
Healthy Soprole

sano y rico cada da


healthy and tasty every day

Soprole Saludable

Healthy Soprole

7YVIHISLTLU[L\UVKLSVZWYV`LJ[VZTmZHTIPJPVZVZKLZHYYV
SSHKVZK\YHU[L LZLSKL:VWYVSL:HS\KHISL7HYH:VWYVSL
LSZL|HSHYZLY:HUV`9PJV*HKH+xHUVLZZPTWSLTLU[L\U
JSHPT W\ISPJP[HYPV ZPUV X\L \U JVTWYVTPZV JVU SH ZHUH HSP
TLU[HJP}U KL U\LZ[YV WHxZ ,U U\LZ[YH JHSPKHK KL SxKLYLZ LU
HSPTLU[HJP}UJYLLTVZX\LUVZJVYYLZWVUKLZLY\UHNLU[LKL
JHTIPVMYLU[LHSHM\LY[L[LUKLUJPHHSHVILZPKHKX\LZLLZ[m
NLULYHUKVLUU\LZ[YVWHxZ`LULZWLJPHSJVUU\LZ[YVZUP|VZ
,UM\UJP}UKLLSSVOLTVZYLHSPaHKV\UPTWVY[HU[LLZM\LYaVLU
JVUZ[Y\PY\UHWSH[HMVYTHKLHSPTLU[HJP}UZHS\KHISL(KPJPVUHS
TLU[LHSVZWYV`LJ[VZX\L[PLULUYLSHJP}UJVUSHM\UJPVUHSPKHK
KLSVZHSPTLU[VZLU[YLSVZX\LZLJ\LU[HULSKLZHYYVSSVKL5L_[
4PUPZOV[ (J[P] 4PUPZOV[ U\L]HZ ]HYPLKHKLZ KL <UV HS +xH `
V[YHZPUUV]HJPVULZOLTVZNLULYHKV\UWYVJLZVPU[LUZP]VKL
YLMVYT\SHJP}UKL[VKVZHX\LSSVZWYVK\J[VZ[YHKPJPVUHSLZVYPLU
[HKVZHSJVUZ\TVPUMHU[PSKPZTPU\`LUKVLULSSVZLSJVU[LUPKV
[HU[VKLTH[LYPHNYHZHJVTVKLJHSVYxHZZLNUJVYYLZWVUKLH
JHKHWYVK\J[V+LLZ[HMVYTHLU[YLHNVZ[V`VJ[\IYLZLYLMVY
T\SHYVU[VKVZSVZMVYTH[VZ`ZHIVYLZKLSVZWYVK\J[VZ5tJ[HY
:VWYVSL3LJOLZ:HIVYPaHKHZ:VWYVSLSVZWVZ[YLZ:tTVSHJVU
3LJOL*VTWV[HZ(YYVaJVU3LJOL;YHKPJPVUHS-SHU`1HSLHSV
X\LSVZ[YHUZMVYTHLUSVZWYVK\J[VZYLN\SHYLZKLTLUVYJVU[L
UPKVKLNYHZHZ`JHSVYxHZKLSTLYJHKV

7LYOHWZ VUL VM V\Y TVZ[ MHYYLHJOPUN WYVQLJ[Z PU   ^HZ
/LHS[O` :VWYVSL -VY :VWYVSL ILPUN HISL [V JSHPT ILPUN
/LHS[O`HUK;HZ[`,]LY`+H`PZUV[Q\Z[HUHK]LY[PZPUNWP[JO
P[YLWYLZLU[ZV\YJVTTP[TLU[[VZ\WWVY[PUNHOLHS[O`KPL[PU
V\YJV\U[Y`(ZSLHKLYZPU[OLMVVKPUK\Z[Y`^LMLLS^LT\Z[
ILJVTL[OLHNLU[MVYJOHUNL[VZ[LT[OL[PKL[V^HYKVIL
ZP[` UV^ HWWHYLU[ PU V\Y JV\U[Y` HUK LZWLJPHSS` HTVUN V\Y
JOPSKYLU*VUZLX\LU[S`^LOH]LTHKLH[P[HUPJLMMVY[[VI\PSK
\W H OLHS[O` KPL[ WSH[MVYT 0U HKKP[PVU [V [OL WYVQLJ[Z YLSH[LK
Z[YPJ[S`[VMVVKM\UJ[PVUHSP[`PUJS\KPUN[OLKL]LSVWTLU[VM5L_[
4PUPZOV[(J[P]4PUPZOV[UL^<UVHS+xH]HYPL[PLZ^LOH]LLT
IHYRLKVUHUPU[LUZLWYVJLZZ[VYLMVYT\SH[LHSS[OL[YHKP[PVUHS
WYVK\J[ZVYPLU[LK[VJOPSKYLUYLK\JPUNIV[O[OLPYMH[HUKJHSV
YPLJVU[LU[ZHZYLX\PYLKMVYLHJOWYVK\J[!;O\ZMYVT(\N\Z[
[V 6J[VILY HSS MVYTH[Z HUK H]VYZ \UKLY^LU[ H THRLV]LY PU
:VWYVSL5LJ[HY:VWYVSL-SH]VYLK4PSR;HWPVJH7\KKPUN*VT
WV[LZ ;YHKP[PVUHS 9PJL 7\KKPUN *\Z[HYK HUK 1LSS` KLZZLY[Z
[YHUZMVYTPUN[OLTPU[V[OLYLN\SHYWYVK\J[Z^P[O[OLSV^LZ[MH[
HUKJHSVYPLJVU[LU[PU[OLTHYRL[

(ZPTPZTV ZL NLULY} LU MVYTH WHYHSLSH \U WYVM\UKV WYVJLZV


KLYLMVYT\SHJP}U`JHTIPVKLSHWYVW\LZ[HKL]HSVYKL[VKVZ
SVZWYVK\J[VZX\LMVYTHUWHY[LKLSHNHTH/\LZP[VZSHJ\HS
HKLTmZKLYLK\JPYZ\JVU[LUPKVKLNYHZHZ`JHSVYxHZPUJS\`}
LS U\L]V JVTWVULU[L (J[PMVY[ \U JVUJLU[YHKV KL JHSJPV ]P
[HTPUHZ`OPLYYVX\LH`\KHHSHJVUZ[Y\JJP}UKL\UWYVNYHTH
KL*YLJPTPLU[V0U[LSPNLU[LWHYHSVZUP|VZKPZWVUPISLLU[VKHSH
NHTH/\LZP[VZ3LJOLZ@VNO\Y[`5tJ[HYLZ

42

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

0U WHYHSSLS ^L ILNHU H [OVYV\NO WYVJLZZ [V YLMVYT\SH[L HUK


TVKPM`[OL]HS\LWYVWVZHSMVYHSSWYVK\J[ZPU[OL/\LZP[VZIYHUK
SPUL\W ^OPJO PU HKKP[PVU [V YLK\JL [OLPY MH[ HUK JHSVYPL JVU
[LU[Z UV^ PUJS\KLK [OL UL^ (J[PMVY[ JVTWVULU[ H JHSJP\T
]P[HTPUHUKPYVUJVUJLU[YH[L[OH[HSSV^ZMVY[OLPTWSLTLU[H[PVU
VMH:THY[.YV^[OWYVNYHTMVYJOPSKYLU[OYV\NOV\[[OLLU[PYL
/\LZP[VZ4PSR@VNO\Y[HUKULJ[HYSPUL\W

,SWYV`LJ[V:VWYVSL:HS\KHISLJVUZPKLY}SHYLMVYT\SHJP}UKL\U
WVY[HMVSPVKLWYVK\J[VZZ\WLYPVYHSVZ:2<ZSVX\LJVUYTH
U\LZ[YVJHYmJ[LYKLZLYSHTHYJHTmZPUUV]HKVYH`HSPULHKHJVU
SHZHJ[\HSLZULJLZPKHKLZKLSVZJVUZ\TPKVYLZ

;OL/LHS[O`:VWYVSLWYVQLJ[LU]PZPVUZYLMVYT\SH[PUNHWYVK\J[
WVY[MVSPVPUL_JLZZVM:2<Z^OPJO^PSSLUZ\YLV\YWVZP[PVU
HZ[OLTVZ[PUUV]H[P]LIYHUKPU[\UL^P[O[OLJ\YYLU[ULLKZVM
JVUZ\TLYZ

;VKHZLZ[HZPUUV]HJPVULZZVUSHZX\LWLYTP[LULSSPKLYHaNV`
KLZHYYVSSV KL SHZ KPMLYLU[LZ JH[LNVYxHZ LU[YLNHUKV U\L]HZ `
KPMLYLUJPHKVYHZWYVW\LZ[HZKL]HSVYWHYHSVZJVUZ\TPKVYLZ

(SS[OLZLPUUV]H[PVUZHSSV^\Z[VSLHKHUKKL]LSVW[OL]HYPV\Z
KPMMLYLU[ JH[LNVYPLZ VMMLYPUN UL^ KPMMLYLU[PH[PUN ]HS\L WYVWV
ZHSZ[VV\YJVUZ\TLYZ

Debemos recordar el valor de las marcas

Brand Value, a Must

7HYH:VWYVSLLZKL]P[HSPTWVY[HUJPHYLJVYKHYX\LV[YVHZWLJ[V
JSH]LLULSKLZHYYVSSV`t_P[VKLSHJVTWH|xHX\LHUW\LKL
WYLJLKLYHSKLPUUV]HJP}ULZLSWYVJLZVKLL_WSV[HJP}U`TH
ZPJHJP}UKLSHZTHYJHZ:VWYVSL3HZTHYJHZZVU\UJVTWV
ULU[LJYx[PJVKLSVX\LYLWYLZLU[H:VWYVSLLUSHTLU[LKLZ\Z
JVUZ\TPKVYLZ\UJVUQ\U[VKLWYVTLZHZX\LJVUZ[Y\`LU\UH
WYVW\LZ[HKL]HSVYJSHYHWHYHtZ[VZLUKPZ[PU[HZVJHZPVULZKL
JVUZ\TV ` X\L KPMLYLUJPHU U\LZ[YVZ WYVK\J[VZ KL [VKVZ SVZ
KLTmZL_PZ[LU[LZ3HZTHYJHZKHUJYLKPIPSPKHKHSHZPUUV]HJPV
ULZ`HWVY[HUJVUJYL[HTLU[LHSHJVUZ[Y\JJP}UKL]HSVYWHYH
U\LZ[YVZHJJPVUPZ[HZWVYJ\HU[VWLYTP[LUTH`VYLZTmYNLULZ

-VY:VWYVSLP[PZJY\JPHS[VYLTLTILY[OH[HUV[OLYRL`HZWLJ[
PU[OLKL]LSVWTLU[HUKZ\JJLZZVMV\YJVTWHU`^OPJOJV\SK
L]LU [HRL WYLJLKLUJL [V PUUV]H[PVU PZ [OL \ZL HUK WVW\SHYP
aH[PVUVM:VWYVSLZIYHUKZ)YHUKZHYLHUPU[HUNPISL`L[JYP[PJHS
JVTWVULU[VM^OH[:VWYVSLYLWYLZLU[ZPU[OLTPUKZVMJVUZ\
TLYZ![OL`HYLHZL[VMWYVTPZLZ[OH[I\PSK\WHJSLHY]HS\L
WYVWVZHSMVY]HYPV\ZJVUZ\TLYZVU]HYPV\ZJVUZ\TW[PVUVJJH
ZPVUZHUK^OPJOZL[V\YWYVK\J[ZHWHY[MYVTHSSV[OLYZPU[OL
THYRL["IYHUKZTHRLPUUV]H[PVUZJYLKPISLHUKTHRLHJVUJYL[L
JVU[YPI\[PVU [V^HYK [OL NLULYH[PVU VM ]HS\L MVY V\Y ZOHYLOVS
KLYZZPUJL[OL`NLULYH[LOPNOLYTHYNPUZ

43

5\LZ[YV THUKH[V LZ THU[LULY H :VWYVSL JVTV \UH


KLSHZWYPUJPWHSLZTHYJHZKL*OPSL`WVYLSSVK\YHU[L
  YLMVYaHTVZ SVZ ]HSVYLZ KL WVZPJPVUHTPLU[V KL
KPZ[PU[HZTHYJHZ!

>LJHUUV[YLSLU[PUW\YZ\PUNV\YNVHS[VTHPU[HPU:V
WYVSLHZVULVM*OPSLZSLHKPUNIYHUKZ^OPJOPZ^O`
PU ^LZ[YLUN[OLULK[OLWVZP[PVUPUN]HS\LZVMZL
]LYHSIYHUKZ!

Brand Next

Brand Next

+\YHU[L   JVU[PUH SPIYHUKV \UH IH[HSSH ZPU [YLN\H JVU[YH


Z\ZJVTWL[PKVYLZTmZKPYLJ[VZ+HUVUL7HYTHSH[`(J[P]PH`
5LZ[St :]LS[` +L LZ[VZ LUMYLU[HTPLU[VZ ` KHKV Z\ YVI\Z[V
WVZPJPVUHTPLU[V`WYVW\LZ[HKL]HSVYKPMLYLUJPHKH5L_[YPUKP}
\U L_JLSLU[L L_HTLU X\L KLQH JVTV YLZ\S[HKV Z\ SPKLYHaNV
HIZVS\[VKLSZLNTLU[V3PNO[`Z\WYLWVUKLYHUJPHLULSJYLJPLU
[LZLNTLU[VKL;YmUZP[V0U[LZ[PUHS

0[ JVU[PU\LK [OYV\NOV\[   ^HNPUN HU HSSV\[ ^HY HNHPUZ[


+HUVUL7HYTHSH[HUK(J[P]PHHUK5LZ[St:]LS[`"PU[OLZLZRPY
TPZOLZHUK[OHURZ[VP[ZYVI\Z[WVZP[PVUPUNHUKKPMMLYLU[PH[LK
]HS\LWYVWVZHS5L_[L_JLSSLKPU[OL[LZ[ILJVTPUN[OL\UKPZ
W\[LKSLHKLYPU[OL3PNO[ZLNTLU[\ZPUNP[ZPUUV]H[PVUZ5L_[
4PUPZOV[ PZ H \UPX\L THYRL[ MVYTH[ PU P[Z ZLNTLU[ [V [HRL H
X\HU[\TSLHW[V^HYKJVU[PU\LKNYV^[OPU[OL0U[LZ[PUHS;YHUZP[
ZLNTLU[

Brand Huesitos
,Z[LM\LLSH|VKLSYVI\Z[LJPTPLU[VKLSHWYVW\LZ[HKL]HSVYKL
/\LZP[VZH[YH]tZKLZ\U\L]VJVTWVULU[L(J[PMVY[JVULSX\L
KLZHYYVSSHTVZ \U WYVNYHTH KL *YLJPTPLU[V 0U[LSPNLU[L WHYH
U\LZ[YVZUP|VZH[YH]tZKLWYVK\J[VZJVU\UHS[VLZ[mUKHYKL
ZHIVY`X\LNLULYHU\UPTWVY[HU[LNYHKVKLJVUHUaHLUSHZ
THKYLZ

Brand Huesitos
;OPZ`LHYJVUZVSPKH[LK[OL/\LZP[VZ]HS\LWYVWVZHS[OYV\NOP[Z
UL^ (J[PMVY[ JVTWVULU[ HZZPZ[PUN PU [OL PTWSLTLU[H[PVU VM H
:THY[ .YV^[O WYVNYHT MVY V\Y JOPSKYLU I` VMMLYPUN WYVK\J[Z
^P[OHOPNOH]VYZ[HUKHYKMH]VYLKI`JOPSKYLUHUKJVUZPKLYLK
OPNOS`YLSPHISLI`TV[OLYZ

PK2

PK2

3HTHYJH72[PLULJVTVKLZHMxVLS[YHUZMVYTHYZLLUSHTL
QVY WSH[HMVYTH KL 7VZ[YLZ 0UK\SNLU[LZ (K\S[VZ KL :VWYVSL
ZLNTLU[V LU LS J\HS [YHKPJPVUHSTLU[L UV WHY[PJPWmIHTVZ :\
SHUaHTPLU[VZLNLULY}LUHNVZ[VLUJVU[YmUKVZLLUWSLUVWV
ZPJPVUHTPLU[V

;OL72IYHUKYLHKWLJHKVZZPUZT\Z[[HJRSL[OLJOHSSLU
NLVMILJVTPUN[OLILZ[WSH[MVYTMVY:VWYVSLZ0UK\SNLU[(K\S[
+LZZLY[ZWSH[MVYTHZLNTLU[PU^OPJO^LKPKUV[WYL]PV\ZS`WHY
[PJPWH[LHUK^OLYL5LZ[St^HZ]PY[\HSS`HSVUL0[ZSH\UJO[VVRWSH
JLSHZ[(\N\Z[HUK[OLIYHUKZWVZP[PVUPUNPZUV^^LSS\UKLY^H`

Activ

Activ

<UV KL SVZ SHUaHTPLU[VZ TmZ PU[LYLZHU[LZ LU YLSHJP}U H SH


JVUZ[Y\JJP}UKLTHYJHZLZLSJHZVKL(J[P]7VYWYPTLYH]La
ZL KLZHYYVSSH ` SHUaH LU U\LZ[YV WHxZ \UH WYVW\LZ[H KL ]HSVY
VYPLU[HKHHSHT\QLYTH`VYKLH|VZZLNTLU[VKLSTLYJHKV
WVJVHIVYKHKVWVYSHZLTWYLZHZKLHSPTLU[HJP}U,SWV[LUJPHS
KLLZ[LZLNTLU[VZLIHZHLUSH[LUKLUJPHHSJYLJPTPLU[VKLSH
WVISHJP}UHK\S[H`Z\ZL_WLJ[H[P]HZKL]PKHSVX\LNLULYH\UH
TH`VYWYLVJ\WHJP}UWVYLSJVUZ\TVKLWYVK\J[VZX\LH`\KLU
HKPZMY\[HYTLQVYKLSVZH|VZ(J[P]ZLOHJLJHYNVKL\UVKLSVZ
HZWLJ[VZ KL TH`VY WYLVJ\WHJP}U KL SHZ T\QLYLZ JOPSLUHZ SH
VZ[LVWVYVZPZ`Z\TV]PSPKHKM\[\YHJVU\UHWYVW\LZ[HKL]HSVY
JVUJYL[HYPJH`KLMmJPSJVUZ\TV

6ULVM[OLTVZ[PU[LYLZ[PUNSH\UJOLZPUYLSH[PVU[VIYHUKPUNPZ
[OLJHZLVM(J[P]ZPUJL[OPZPZ[OLYZ[[PTL[OH[H]HS\LWYVWV
ZHS VYPLU[LK [V ^VTLU HNLK  PZ KL]LSVWLK HUK SH\UJOLK
PUV\YJV\U[Y`ZPUJL[OPZZLNTLU[NVLZSHYNLS`\UH[[LUKLKI`
MVVKJVTWHUPLZ;OLWV[LU[PHSVMMLYLKI`[OPZTHYRL[ZLNTLU[
PZIHZLKVUHNYV^PUN[YLUKPU[OLHK\S[WVW\SH[PVUHUKP[ZSPML
L_WLJ[HUJ`^OPJOJYLH[LZNYLH[LYJVUJLYUMVY[OLJVUZ\TW[PVU
VMWYVK\J[Z[OH[^PSSWYVTV[LOLHS[OPLYHNPUN(J[P]MVJ\ZLZVU
VULVM[OLHZWLJ[Z[OH[PZOPNOVU*OPSLHU^VTLUZSPZ[VMJVU
JLYUZUHTLS`VZ[LVWVYVZPZHUKM\[\YLTVIPSP[`^P[OHJVUJYL[L
OLHS[O`]HS\LWYVWVZHS[OH[PZLHZ`[VJVUZ\TL

44

memoria anual captulo 3 innovacin


annual report chapter 3 innovation

Brand Soprole

Finalmente la gestin individual de estas marcas


y de todo el resto del portafolio de marcas Soprole, durante 2009 generaron y constituyeron, entre
otros, importantes reconocimientos, que consolidan la posicin corporativa de la marca Soprole
en los consumidores, aportando an mayor valor
para la empresa y sus accionistas:

Soprole Brand
Finally, in 2009 the individual management of these brands and of
the remaining Soprole brands obtained important accolades that consolidate the corporate position of the Soprole brand among consumers,
creating even more value for the company and its shareholders:

t 3\NHYLULZ[\KPV4HYJHZKL,_JLSLUJPHLU*OPSL

,ULSLZ[\KPV*OPSL+X\LTPKLSHL]HS\HJP}UX\LSVZJVU
Z\TPKVYLZ[PLULUYLZWLJ[VHSHZ,TWYLZHZLUSVZmTIP[VZ
KL7YLZ[PNPV(MLJ[V`7YLZLUJPHYLHSPaHKVWVY*VSSLJ[.-2
(5+((*/(7:VWYVSLVI[\]VLS3\NHYJVTV4HYJHKL
,_JLSLUJPH

t  3\NHY LU YHURPUN KL 9LW\[HJP}U *VYWVYH[P]H KL

,TWYLZHZLU*OPSL:VWYVSLZPN\LLZ[HUKVLU[YLSHZWYP
TLYHZ THYJHZ H UP]LS NSVIHS ` ZPLUKV SH LTWYLZH 5 KL
JHYmJ[LYL_JS\ZP]HTLU[LUHJPVUHSLULZ[LLZ[\KPVYLHSPaH
KV HU\HSTLU[L WVY /PSS  2UV^S[VU *HW[P]H 3H ;LYJLYH `
*VSSLJ[.M2UPJVJVUZ[Y\PKVLUIHZLHSHVWPUP}UKLSVZ
JVUZ\TPKVYLZ 3VZ H[YPI\[VZ X\L JVTWVULU LZ[L HUmSPZPZ
YLZHS[HUU\L]HTLU[LSHWVZPJP}UZ}SPKHKLSPKLYHaNVKL:V
WYVSLLUSHTLU[LKLSVZJVUZ\TPKVYLZ

45

t UKWSHJLPU[OL*OPSLHU)YHUKZVM,_JLSSLUJLZ[\K`!
PU[OL*OPSL+Z[\K`^OPJOTLHZ\YLZJVUZ\TLYZL]HS\H
[PVUVM*VTWHUPLZPUYLSH[PVU[VWYLZ[PNL(MMLJ[PVUHUK7YL
ZLUJLWYLWHYLKI`*VSSLJ[.-2(5+((*/(7:VWYVSL
WSHJLKUKPU[OL)YHUKVM,_JLSSLUJLYHURPUN
t  WSHJL PU [OL *OPSLHU *VTWHUPLZ *VYWVYH[L 9L
W\[H[PVUYHURPUN!:VWYVSLPZZ[PSSHTVUN[OL[VWIYHUKZ
NSVIHSS`HUKPZ[OLU\TILYVULKVTLZ[PJIYHUKPU[OPZWVSS
^OPJO PZ WYLWHYLK L]LY` `LHY I` /PSS  2UV^S[VU *HW[P]H
3H ;LYJLYH HUK *VSSLJ[ .M2 I\PS[ VU [OL IHZPZ VM JVUZ\
TLYZ VWPUPVUZ MVJ\ZPUN VU [OL H[[YPI\[LZ [OH[ JVTWYPZL
[OPZHUHS`ZPZ^OPJOHNHPUZ[YLZZ:VWYVSLZZVSPKSLHKLYZOPW
WVZP[PVUPU[OLTPUKZVMJVUZ\TLYZ

sustainability

(sustentabilidad)
Asegurar que las futuras generaciones puedan contar con los
mismos recursos y posibilidades que disfrutamos hoy, es un
desafo de todos.
It is everyones challenge to ensure that future generations may enjoy the
same resources and possibilities that we do today.

46

memoria anual captulo 4 sustentabilidad


annual report chapter 4 sustainaibility

,S JYLJPTPLU[V L_WLYPTLU[HKV WVY :VWYVSL LU SVZ


S[PTVZ H|VZ OH PKV KL SH THUV KL \UH WYLVJ\
WHJP}UJVUZ[HU[L`YLZWVUZHISLWVYLSKLZHYYVSSV
Z\Z[LU[HISL HZLN\YmUKVUVZ X\L SH ZH[PZMHJJP}U
KLSHKLTHUKHKLU\LZ[YVZHJ[\HSLZJVUZ\TPKV
YLZ UV JVTWYVTL[H SH WVZPIPSPKHK KL SHZ M\[\YHZ
NLULYHJPVULZWHYHZH[PZMHJLYSHZZ\`HZ
;OLNYV^[O[OH[:VWYVSLOHZL_WLYPLUJLKPUYLJLU[
`LHYZOHZNVULOHUKI`OHUK^P[OHJVUZ[HU[JVU
JLYUMVYZ\Z[HPUHISLKL]LSVWTLU[I`LUZ\YPUN[OH[
TLL[PUN[OLKLTHUKVMV\YWYLZLU[JVUZ\TLYZ^PSS
UV[JVTWYVTPZL[OLHIPSP[`VMM\[\YLNLULYH[PVUZ[V
M\SSS[OLPYV^UULLKZ
47

responsabilidad social
social accountability

:VWYVSLLU[PLUKLSH9LZWVUZHIPSPKHK:VJPHS9:JVTVSHJVU
[YPI\JP}UKLSVZHJ[VYLZZVJPHSLZPUJS\`LUKVVYNHUPZTVZPUZ
[P[\JPVULZ`WVYJPLY[VSHZLTWYLZHZHSKLZHYYVSSVO\THUVZVZ
[LUPISLH[YH]tZKLSJVTWYVTPZVKLtZ[HZOHJPHSHZVJPLKHKLU
NLULYHS`SHJVT\UPKHKZ\Z[YHIHQHKVYLZ`Z\ZMHTPSPHZJVULS
VIQL[VKLJVU[YPI\PYHTLQVYHYZ\JHSPKHKKL]PKH

:VWYVSL \UKLYZ[HUKZ :VJPHS (JJV\U[HIPSP[` :( HZ [OL JVU[YP


I\[PVUVMZVJPHSHJ[VYZPUJS\KPUNPUZ[P[\[PVUZVYNHUPZH[PVUZHUK
JLY[HPUS` JVTWHUPLZ [V [OL Z\Z[HPUHISL O\THU KL]LSVWTLU[
[OYV\NO[OLPYJVTTP[TLU[[V^HYKZZVJPL[`H[SHYNL[OLJVTT\
UP[`[OLPY^VYRLYZHUK[OLPYMHTPSPLZ[VJVU[YPI\[L[VPTWYV]PUN
[OLPYX\HSP[`VMSPML

3H 9: OH MVYTHKV WHY[L PU[LNYHS KL SH LZ[YH[LNPH KL :VWYVSL
KLZKL Z\ M\UKHJP}U JVUZ[P[\`LUKV Z\ MVYTH KL KL]VS]LY SH
THUVHSHZVJPLKHK`HZ\ZJVUZ\TPKVYLZWVYSHWYLMLYLUJPH
JVUSHX\LK\YHU[LKtJHKHZSHOHUWYP]PSLNPHKV

:(PZZLJVUKUH[\YL[V:VWYVSLWYLZLU[PUHSSP[ZHJ[P]P[PLZZPUJL
P[ZPUJLW[PVU(JJVYKPUNS`MVY:VWYVSL:(PZ[OLTHUULYPU^OPJO
[OLJVTWHU`YLJPWYVJH[LZ[VZVJPL[`HUKJVUZ\TLYZHSPRLMVY
[OLPYKLJHKLZSVUNWYLMLYLUJLMVYP[ZWYVK\J[Z

3H WVSx[PJH KL 9: KL :VWYVSL ZL JLU[YH LU [VYUV H SH MHTPSPH
JOPSLUH`NPYHHSYLKLKVYKLJ\H[YVJVUJLW[VZWYPUJPWHSLZX\L
ZVULS+LWVY[LSH,K\JHJP}USH0UJS\ZP}U`SH:\Z[LU[HIPSPKHK

:VWYVSLZ:(WVSPJ`YL]VS]LZHYV\UK*OPSLHUMHTPSPLZHUKPZMV
J\ZLKPUMV\YRL`JVUJLW[ZUHTLS`:WVY[Z,K\JH[PVU,UMYHU
JOPZLTLU[HUK:\Z[HPUHIPSP[`

48

memoria anual captulo 4 sustentabilidad


annual report chapter 4 sustainaibility

3HZWYPUJPWHSLZPUPJPH[P]HZKL9:X\LLZ[Y\J[\YHUKPJOVZJVU
JLW[VZZVUSVZZPN\PLU[LZ!

;OLTHPU:(PUP[PH[P]LZ[OH[LTIVK`[OLZLJVUJLW[ZHYL!

School Sports Programme

Programa de Deporte Escolar


+\YHU[L SHJVTWH|xHJVU[PU\}HWV`HUKVHSVZUP|VZ`Q}
]LULZ KL *OPSL H [YH]tZ KL Z\ 7YVNYHTH KL +LWVY[L ,ZJVSHY
:VWYVSL
,Z[LWYVNYHTHK\YHU[LKPLaH|VZJVUZLJ\[P]VZOHZPKVSHPUP
JPH[P]HTmZPTWVY[HU[L[HU[VHUP]LSWISPJVJVTVWYP]HKVLU
HWV`VHSHWYmJ[PJHKLWVY[P]HLZJVSHYLU*OPSL,U WHY[PJP
WHYVUTmZKLLZ[HISLJPTPLU[VZLK\JHJPVUHSLZLUTmZKL
L]LU[VZLUSHZKPZJPWSPUHZKLH[SL[PZTVHQLKYLaUH[HJP}U`
TV\U[HPUIPRL`ZLYLHSPaHYVUTmZKLQ\LNVZLUSHZKPZJP
WSPUHZKLIHZX\L[IVSM[IVS`]}SLPIVS,USHHJ[P]PKHKK\YHU[L
LSH|VWHY[PJPWHYVUKLMVYTHYLN\SHYTmZKLHS\TUVZLU
SVX\LHKLWVY[LZLYLLYLYLWYLZLU[HUKV\UHJVT\UPKHKLZ
JVSHYKLTHZKLWLYZVUHZ
<UVKLSVZLSLTLU[VZTmZKLZ[HJHISLZKLS7YVNYHTHKL+L
WVY[L,ZJVSHY:VWYVSLLZX\LHU\HSTLU[LLU[YLNHILJHZHSVZ
TLQVYLZ KLWVY[PZ[HZ LZJVSHYLZ KL JHKH \UH KL SHZ KPZJPWSPUHZ
X\LWHY[PJPWHUKLS7YVNYHTH,Z[HZILJHZWLYTP[LULSUHUJPH
TPLU[VJVTWSL[VKLSHLZJVSHYPKHKKLSHS\TUVK\YHU[L\UH|V
`WHYHLSJHZVKLSVZX\LLNYLZHUKLSHLUZL|HUaHLZJVSHYSH
TH[YxJ\SH`HYHUJLS\UP]LYZP[HYPVWVYLSTPZTVWLYxVKV,U 
LS7YVNYHTHLU[YLN}U\L]HZILJHZ`KLZKLLSH|VHSH
MLJOH:VWYVSLOHLU[YLNHKVILJHZH KLZ[HJHKVZKLWVY[PZ
[HZHSN\UVZKLSVZJ\HSLZOHUZLN\PKVKLZ[HJHKHZ[YH`LJ[VYPHZ
LUKPZ[PU[HZKPZJPWSPUHZKLSKLWVY[LWYVMLZPVUHS

49

;OL JVTWHU` HMYTLK VUJL TVYL P[Z JVU[PU\V\Z Z\WWVY[ [V


*OPSLZ JOPSKYLU HUK [LLUHNLYZ [OYV\NO [OL :VWYVSL :JOVVS
:WVY[Z7YVNYHTTL;OPZWYVNYHTTLOHZILLUMVY[OLWHZ[[LU
`LHYZ [OL SHYNLZ[ PUP[PH[P]L PU Z\WWVY[ VM ZJOVVS ZWVY[PUN HJ[P
]P[PLZPU*OPSLH[IV[OW\ISPJHZ^LSSHZWYP]H[LSL]LSZ0U 
V]LYZJOVVSZ[VVRWHY[PUTVYL[OHUL]LU[ZPU[YHJR
 LSK JOLZZ Z^PTTPUN TV\U[HPU IPRPUN HUK [YPH[OSVU HUK
TVYL [OHU  TH[JOLZ ^LYL WSH`LK PU IHZRL[IHSS MVV[IHSS
HUK]VSSL`IHSS4VYL[OHUZ[\KLU[ZWHY[PJPWH[LKYLN\SHYS`
PU[OPZHJ[P]P[`K\YPUN[OL`LHYHZMHYHZZWVY[ZHYLJVUJLYULK
YLWYLZLU[PUNHZ[\KLU[IVK`VMV]LY
6ULVM[OLRL`HZWLJ[ZVM[OL:VWYVSL:JOVVS:WVY[Z7YVNYHT
TLPZ[OLNYHU[PUNVMZJOVSHYZOPWZ[V[OLILZ[ZJOVVSH[OSL[LZPU
LHJOVM[OLKPZJPWSPULZ[OH[[HRLWHY[PU[OL7YVNYHTTL;OLZL
ZJOVSHYZOPWZWYV]PKLJVTWSL[LUHUJPUNMVY[OLZ[\KLU[Z[\P
[PVUMLLZMVYVUL`LHYHUKPMNYHK\H[PUNMYVTZJOVVS[OL`JV]LY
[OL\UP]LYZP[`LUYVSTLU[HUK[\P[PVUMLLZMVY[OLZHTLWLYPVK0U
 :VWYVSLNYHU[LKZJOVSHYZOPWZHUKMYVT[VKH[L
:VWYVSLOHZNYHU[LKZJOVSHYZOPWZ[V V\[Z[HUKPUNH[OSL[LZ

Teletn

Telethon

3H -\UKHJP}U ;LSL[}U LZ HTWSPHTLU[L JVUVJPKH JVTV SH


PUPJPH[P]H TmZ PTWVY[HU[L LU *OPSL LU MH]VY KL SH YLOHIPSP[H
JP}U L PUJS\ZP}U LU SH ZVJPLKHK KL SVZ UP|VZ JVU KPZJHWHJP
KHK+LZKL SH;LSL[}UZLOHJVUZ[P[\PKVLUSHWYPUJPWHS
YLZWVUZHISL KL WYV]VJHY \U JHTIPV J\S[\YHS LU MH]VY KL SHZ
WLYZVUHZ JVU KPZJHWHJPKHK Z\ KPNUPKHK ` Z\Z KLYLJOVZ

3HWHY[PJPWHJP}UKL:VWYVSLLUSH;LSL[}UOHMVYTHKVWHY[LPU
[LNYHSKLZ\LZ[YH[LNPHKLULNVJPVZKLZKLZ\WYPTLYHLKPJP}U
LU OHIPLUKVKLZ[PUHKVMVUKVZHLZ[HPUPJPH[P]HK\YHU[L
H|VZWVYZVIYL TPSSVULZ

-\UKHJP}U;LSL[}UVYQ\Z[HZ[OL;LSL[}UPZ^PKLS`RUV^UHZ
[OL TVZ[ PTWVY[HU[ WYP]H[L PUP[PH[P]L PTWSLTLU[LK PU *OPSL MVY
[OLYLOHIPSP[H[PVUHUKZVJPHSPUJS\ZPVUVMOHUKPJHWWLKJOPSKYLU
:PUJL ;LSL[}UOHZILLUKPYLJ[S`YLZWVUZPISLMVY[OLJ\S[\
YHSJOHUNL[OH[OHZ[HRLUWSHJLPU*OPSLPUMH]V\YVM[OLOHUKP
JHWWLK[OLPYKPNUP[`HUKYPNO[Z

:VWYVSLZPU]VS]LTLU[PU[OL;LSL[}UOHZMVYTLKHUPU[LNYHSWHY[
VM P[Z I\ZPULZZ Z[YH[LN` ZPUJL P[Z YZ[ LKP[PVU PU   OH]PUN
JVU[YPI\[LKM\UKZMVY[OPZPUP[PH[P]LJVU[PU\V\ZS`MVY[OLWHZ[
`LHYZPUL_JLZZVM*37IPSSPVU

Corporacin Crea+

Corporacin Crea+

-PLSHZ\JVTWYVTPZVJVUSVZUP|VZKL*OPSLKLZKL:V
WYVSLHWV`HHJ[P]HTLU[LHSH*VYWVYHJP}U*YLH\UHPUZ[P[\
JP}UZPUULZKLS\JYVPU[LNYHKHWVY]VS\U[HYPVZ\UP]LYZP[HYPVZ
X\L[YHIHQHUWHYHTLQVYHYSHLK\JHJP}UKLUP|VZ`Q}]LULZKL
LZJHZVZYLJ\YZVZ*VULZLUYLHSPaHUK\YHU[LLSH|VLZJVSHY
TS[PWSLZHJ[P]PKHKLZLUSPJLVZVLZJ\LSHZT\UPJPWHSPaHKHZKL
:HU[PHNVKLZ[HJmUKVZLLU[YLtZ[HZ!

:VWYVSLOHZZ\WWVY[LK*VYWVYHJP}U*YLHZPUJLHUVU
WYV[VYNHUPZH[PVUHPTLKH[LUOHUJPUN[OLX\HSP[`VMW\ISPJLSL
TLU[HY`ZJOVVSLK\JH[PVU[OYV\NOV\[[OLJV\U[Y`I`[LHJOPUN
YLMYLZOLYJV\YZLZHUKJVZ[MYLLJSPUPJZ[VZ[\KLU[ZPUZJOVVSZ
SVJH[LK PU ZVTL VM [OL TVZ[ KPZHK]HU[HNLK KPZ[YPJ[Z VM :HU
[PHNV






50

9LMVYaHTPLU[VKLTH[LTm[PJHZ
(JHKLTPHZ
7YL\UP]LYZP[HYPV
(JHKLTPHZWHYHWHKYLZ

memoria anual captulo 4 sustentabilidad


annual report chapter 4 sustainaibility

>P[O[OH[W\YWVZL[OYV\NOV\[[OL`LHY[OL`KL]LSVWHZLYPLZ
VMLSLTLU[HY`HUKOPNOZJOVVSHJ[P]P[PLZ[OLTVZ[YLSL]HU[VM
^OPJOHYL!





4H[OYLPUMVYJLTLU[
(ZZPNUTLU[Z*SPUPJZ
<UP]LYZP[`HKTPZZPVU[LZ[ZWYLWHYH[PVUHUKZPT\SH[PVUZ
*SPUPJZMVYWHYLU[Z

51

(KPJPVUHSTLU[L SH *VYWVYHJP}U *YLH KLZHYYVSSH LS


WYVNYHTHHU\HSKLTH[LTm[PJHZWHYHJHKH\UVKLSVZ
SPJLVZX\LHWHKYPUHLU[YLNmUKVSLHZ\ZKVJLU[LZ\U
WSHUKL[HSSHKVJSHZLHJSHZLJVU[VKVLSTH[LYPHSX\L
YLX\PLYLUWHYHLSH|VLZJVSHY,SSVWLYTP[L\UPMVYTHY
SVZJVU[LUPKVZLZ[HUKHYPaHYSHLUZL|HUaH`KLZ[PUHY
TH`VY[PLTWVKLSVZLK\JHKVYLZHOVYHZLUH\SH
,USHHJ[\HSPKHKSH*VYWVYHJP}U*YLHKLZHYYVSSHZ\
SHIVYLUJ\H[YVSPJLVZKLSH9LNP}U4L[YVWVSP[HUHKL
SVZJ\HSLZ[YLZZLZP[HULUSHJVT\UHKL7\LU[L(S[V
`\UVJVYYLZWVUKLHSHJVT\UHKL:HU)LYUHYKV(Zx
LZ[H*VYWVYHJP}UH[PLUKLH\UWYVTLKPVKLUP
|VZ`Q}]LULZLUYPLZNVZVJPHS

0U HKKP[PVU *VYWVYHJP}U *YLH KL]LSVWZ HU HUU\HS


TH[OHZZPNUTLU[WYVNYHTMVYLHJOHUKL]LY`VULVM
[OLW\ISPJZJOVVSZP[Z\WWVY[ZKLSP]LYPUN[OLPYTH[O
[LHJOLYZ^P[OKL[HPSLK`LHYSVUNJSHZZ[VJSHZZ[LH
JOPUNTH[LYPHS;OPZPUP[PH[P]LUV[VUS`HSSV^Z[V\UP
MVYT ZJOVVS Z`Z[LT Z\IQLJ[ JVU[LU[Z KPZ[YPJ[^PKL
I\[ HSZV MYLLZ [PTL MVY [LHJOLYZ [V KLKPJH[L TVYL
JSHZZYVVTOV\YZ
([WYLZLU[*YLHJVUK\J[ZHJ[P]P[PLZPUMV\YZJOVVSZ
PU[OLKPZ[YPJ[ZVM7\LU[L(S[VHUK:HU)LYUHYKV[LH
JOPUNHUH]LYHNLVMJOPSKYLUHUK[LLUHNLYZH[
ZVJPHSYPZRZ[\KLU[Z

Sustentabilidad

Sustainability

:VWYVSLHKOPLYLHSHKLUPJP}UTmZJVTUTLU[LHJLW[HKHKL
Z\Z[LU[HIPSPKHKSHX\LJVUZPZ[LLUZH[PZMHJLYSHZULJLZPKHKLZ
KLSHZHJ[\HSLZNLULYHJPVULZZPUJVTWYVTL[LYSHJHWHJPKHKKL
SHZM\[\YHZNLULYHJPVULZKLZH[PZMHJLYSHZZ\`HZ

:VWYVSLHKOLYLZ[V[OLTVZ[JVTTVUKLUP[PVUVMZ\Z[HPUHIPSP
[`^OPJOJVUZPZ[ZPUM\SSSPUN[VKH`ZNLULYH[PVUZULLKZ^P[OV\[
JVTWYVTPZPUN [OL HIPSP[` VM M\[\YL NLULYH[PVUZ [V M\SSS [OLPYZ
;V[OPZW\YWVZL:VWYVSLOHZKLULKHULU]PYVUTLU[HSTHUH
NLTLU[WVSPJ`KL]LSVWPUNHU\TILYVMWVSPJPLZHUKWYVJLZZLZ
JVUK\JP]L [V YLHJO HUK THPU[HPU H X\HSP[` VM SPML H]VPKPUN VY
TP[PNH[PUN[OLLU]PYVUTLU[HSPTWHJ[HZZVJPH[LK[VP[ZTHU\MHJ
[\YPUNWYVJLZZ

7HYHLZ[VZLMLJ[VZ:VWYVSLOHKLUPKV\UHWVSx[PJHKLNLZ[P}U
HTIPLU[HS KLZHYYVSSHUKV \U JVUQ\U[V KL WVSx[PJHZ ` WYVJLZVZ
JVUK\JLU[LZHHSJHUaHY`THU[LULY\UHJHSPKHKKL]PKHWYL
]PUPLUKVVTP[PNHUKVLSPTWHJ[VHTIPLU[HSHZVJPHKVHZ\WYV
K\JJP}U
7HYH:VWYVSLSH[LTm[PJHHTIPLU[HSLZ\UW\U[VKLPU[LYtZ`
J\PKHKVKLSHYNVWSHaV,ULSH|VSHLTWYLZHQ\U[VJVU
V[YHZLTWYLZHZKLSHJVT\UHKL:HU)LYUHYKVZLLTIHYJ}LU
\UHPUPJPH[P]HKLYLZN\HYKHYLUMVYTHHJ[P]H`KPYLJ[HLSTLKPV
HTIPLU[LKHUKVVYPNLUHSHLTWYLZHKLPUNLUPLYxHHTIPLU[HS
)YPZH:(J\`VZZLY]PJPVZZLLUJ\LU[YHUJVTLYJPHSTLU[LKPZ
WVUPISLZWHYH[VKHSHJVT\UPKHK
,SYLJPJSHQLOHTHYJHKVSHHJJP}UKL[YHIHQVKL:VWYVSL*VU
SHHZLZVYxHKL)YPZHKPZL|}LPTWSLTLU[}\U7SHUKL4HULQV
0U[LNYHSKL9LZPK\VZ:}SPKVZX\LWLYTP[LYLJ\WLYHY`YL\[PSP
aHYSHTH`VYxHKLSHZTLYTHZNLULYHKHZLUZ\ZWSHU[HZ[HSLZ
JVTVWSmZ[PJVWHWLS`JHY[}U
4HZ HU WYLVJ\WHKV WVY HTWSPHY LS J\PKHKV HS HTIPLU[L SH
LTWYLZHLSL]}SVZLZ[mUKHYLZUVYTHSLZWHYHLSTHULQVKLHS
N\UVZYLZPK\VZJVUZPKLYHKVZJVTVWLSPNYVZVZLZ[HISLJPLUKV
X\LZ\HJVWPVZLYLHSPJLLUS\NHYLZKLHJJLZVYLZ[YPUNPKV`X\L
Z\LSPTPUHJP}UZLLMLJ[LZ}SVLUS\NHYLZKLHS[HZLN\YPKHK


52

memoria anual captulo 4 sustentabilidad


annual report chapter 4 sustainaibility

-VY :VWYVSL [OL LU]PYVUTLU[ PZ H WVPU[ VM PU[LYLZ[ HUK JVT
TP[TLU[PU[OLSVUN[LYT0U[OLJVTWHU`[VNL[OLY^P[O
V[OLYJVTWHUPLZPU[OL:HU)LYUHYKVKPZ[YPJ[LTIHYRLKPUHU
PUP[PH[P]L[VHJ[P]LS`HUKKPYLJ[S`JHYLMVY[OLLU]PYVUTLU[[O\Z
JYLH[PUN )YPZH :( HU LU]PYVUTLU[HS LUNPULLYPUN JVTWHU`
^OVZLZLY]PJLZHYLJVTTLYJPHSS`H]HPSHISLMVY[OLJVTT\UP[`
9LJ`JSPUN OHZ THYRLK [OL HJ[PVU VM :VWYVSLZ ^VYR >P[O [OL
Z\WWVY[VM)YPZHP[KLZPNULKHUKPTWSLTLU[LKHWSHUMVY[OLPU
[LNYHS4HUHNLTLU[VMZVSPK^HZ[L^OPJOHSSV^Z[VYLJV]LYHUK
YL\ZLTHU`VM[OLVWLYH[PVUHS^HZ[LHZ\JOHZWSHZ[PJZWHWLY
HUKJHYKIVHYK
4VYLV]LYJVUJLYULK[VIYVHKLU[OLJHYLMVY[OLLU]PYVUTLU[
[OLJVTWHU`YHPZLKP[ZUVYTHSLU]PYVUTLU[HSZ[HUKHYKZMVY[OL
THUHNLTLU[VMJLY[HPUOHaHYKV\Z^HZ[LLZ[HISPZOPUNYLZ[YPJ
[LKHJJLZZZP[LZWYPVY[V[OLPYKPZWVZHSPUOPNOZLJ\YP[`ZP[LZ

principales iniciativas medioambientales


key environmental initiatives

Plan de Manejo Integral Ambiental

Key Environmental Initiatives

:VWYVSL LU JVUQ\U[V JVU )YPZH KPZL|} L PTWSLTLU[} LU LS


H|V  LS 7SHU KL 4HULQV 0U[LNYHS (TIPLU[HS LS J\HS UV
Z}SVVW[PTPa}SHNLZ[P}UKLYLZPK\VZZ}SPKVZ9PZLZZPUVX\L
[HTIPtU PU[YVK\QV LS JVUJLW[V KL 7YVK\JJP}U 3PTWPH LU [V
KVZ SVZ HZWLJ[VZ KL SH WYVK\JJP}U J\IYPLUKV Z\Z LTPZPVULZ
H[TVZMtYPJHZ`YLZPK\VZSxX\PKVZPUK\Z[YPHSLZ9PSLZ+LU[YVKL
SHZHJJPVULZKLZHYYVSSHKHZLZ[mUSHJHYHJ[LYPaHJP}UKLWLSPNYV
ZPKHK`J\HU[PJHJP}UKLSVZYLZPK\VZZ}SPKVZLZ[HISLJPtUKVZL
HKLTmZTL[VKVSVNxHZ`TLQVYHTPLU[VHSHZVWLYHJPVULZKLSH
WSHU[HKL9PSLZHZxJVTV\UWYVNYHTHKLKLJSHYHJP}UKLLTP
ZPVULZH[TVZMtYPJHZ

Compromisos Voluntarios
:VWYVSLMVYT}WHY[LKLSVZJVTWYVTPZVZHTIPLU[HSLZLZ[HISL
JPKVZLULS(J\LYKVKL7YVK\JJP}U3PTWPH(73KLSHJVT\UH
KL:HU)LYUHYKV:\ZJYP[VLULZ[LM\LLSWYPTLY(73KL
JHYmJ[LYJVT\UHSKLSWHxZLSX\LM\LYTHKVWVYSHZLTWYLZHZ
TmZ YLSL]HU[LZ KL SH JVT\UH JVU LS *VUZLQV KL 7YVK\JJP}U
3PTWPHSH*VTPZP}U5HJPVUHSKL4LKPV(TIPLU[L*VUHTH`SH
:LJYL[HYxH9LNPVUHS4PUPZ[LYPHSKL:HS\K
3HZKPYLJ[YPJLZKLS(73PTWSPJHYVUVW[PTPaHYSVZWYVJLZVZWYV
K\J[P]VZHUP]LSLZZ\WLYPVYLZHSVZL_PNPKVZWVYSH3L`*VTV
YLZ\S[HKV:VWYVSLYLK\QVJVUZPKLYHISLTLU[LZ\ZYLZPK\VZZ}
SPKVZ ` JHWHJP[} H Z\Z [YHIHQHKVYLZ LU SVZ KP]LYZVZ HZWLJ[VZ
HTIPLU[HSLZ`LU[LTHZKLWYL]LUJP}UKLYPLZNV

53

;VNL[OLY^P[O)YPZHPU:VWYVSLKLZPNULKHUKPTWSLTLU
[LKHU0U[LNYHS,U]PYVUTLU[HSOHUKSPUN7SHU^PJOVW[PTPZLK
ZVSPK^HZ[LTHUHNLTLU[HUKPU[YVK\JLK[OL*SLHU7YVK\J[PVU
JVUJLW[ PU HSS HZWLJ[Z VM THU\MHJ[\YL JV]LYPUN P[Z HPY LTPZ
ZPVUZHUKLM\LU[^H[LY
(TVUN V[OLY HJ[PVUZ ZVSPK ^HZ[L ^HZ JSHZZPLK HUK JOHYHJ
[LYPZLKZL[[PUNTL[OVKVSVNPLZHUKPTWYV]PUN[OLVWLYH[PVUVM
P[ZLM\LU[[YLH[TLU[WSHU[HZ^LSSHZHULTPZZPVUZZ[H[LTLU[
WYVNYHT

Voluntary Commitments
:VWYVSLMVYTLKWHY[VM[OLLU]PYVUTLU[HSJVTTP[TLU[ZLZ[H
ISPZOLKPU[OL*SLHU7YVK\J[PVU(NYLLTLU[(73MVY[OLKPZ[YPJ[
VM:HU)LYUHYKV^OPJO^LYLZPNULKPUHZWHY[VM[OLYZ[
+PZ[YPJ[(73ZL_LJ\[LKPU[OLJV\U[Y`^OPJO^HZHSZVZPNULK
I`[OLTVZ[YLSL]HU[JVTWHUPLZPU:HU)LYUHYKVHZ^LSSHZ[OL
KPZ[YPJ[Z *SLHU 7YVK\J[PVU *V\UJPS [OL 5H[PVUHS *VTTPZZPVU
MVY[OL,U]PYVUTLU[*VUHTHHUK[OL<UKLYZLJYL[HY`VM/LHS[O
:HU[PHNV
;OL(73ZN\PKLSPULZPTWSPLKHUVW[PTPaH[PVUVM[OLTHU\MHJ[\
YPUNWYVJLZZLZ[VZ[HUKHYKZL_JLLKPUN[OLSH^ZYLX\PYLTLU[Z
(Z H YLZ\S[ :VWYVSL ZPNUPJHU[S` YLK\JLK P[Z ZVSPK ^HZ[L HUK
LK\JH[LKP[Z^VYRLYZPU[OLJHYLVM[OLLU]PYVUTLU[HSHUKYPZR
WYL]LU[PVUPZZ\LZ

Tratamiento Ecolgico de Riles

Environmentally Friendly Efuents Treatment

(WHY[PYKL:VWYVSLVW[}WVYSHJVUZ[Y\JJP}UKL\UZPZ[L
THKL[YH[HTPLU[VKL9PSLZ[V[HSTLU[LUH[\YHSLUZ\ZWSHU[HZKL
3VZ3HNVZ`3VZUNLSLZ,Z[H[LJUVSVNxHYLX\PYP}WYL]PHTLU[L
SH PU]LYZP}U KL TmZ KL <:  TPSSVULZ WHYH SH JVUZ[Y\JJP}U
KL \UH [VYYL KL ZLJHKV KL Z\LYV LU WVS]V KLZWYV[LULPaHKV
LUSHWSHU[HKL3VZ3HNVZ3VHU[LYPVYWLYTP[P}KPZTPU\PYZ\Z
L\LU[LZ`HWYV]LJOHYLSZ\LYVZVIYHU[LKLSHLSHIVYHJP}UKL
X\LZVWYV]LUPLU[L[HU[VKLLZ[HWSHU[HJVTVKLSHWSHU[HKL
3VZ UNLSLZ WHYH [YHUZMVYTHYSV LU \UH TH[LYPH WYPTH SmJ[LH
L_WVY[HISL\[PSPaHKHWYPUJPWHSTLU[LLUSHZPUK\Z[YPHZHSPTLU[P
JPH`JVZTt[PJH

:[HY[PUNPU:VWYVSLVW[LKMVY[OLJVU[Y\J[PVUVMHULU]P
YVUTLU[HSS` MYPLUKS` ^HZ[L ^H[LY [YLH[TLU[ Z`Z[LT H[ P[Z 3VZ
3HNVZHUK3VZ(UNLSLZZP[LZ;OPZ[LJOUVSVN`YLX\PYLK[OLWYPVY
PU]LZ[TLU[VMHUL_JLZZVM<:+TPSSPVUMVY[OLJVUZ[Y\J[PVU
VMHWYV[LPUMYLL^OL`WV^KLYKYPLY[V^LYH[[OL3VZ3HNVZZP[L
;OPZPU[\YUHSSV^LK[OLZP[L[VKYHTH[PJHSS`YLK\JLP[ZV]LYHSS
LM\LU[V\[W\[HUK\ZL[OL^OL`YLTHPUPUNMYVTJOLLZLTHU\
MHJ[\YPUNMYVTIV[OZP[LZ[V[YHUZMVYTP[PU[VHUL_WVY[HISLKHPY`
JVTTVKP[`\ZLKTHPUS`PU[OLMVVKHUKJVZTL[PJZI\ZPULZZLZ

,S9PSYLZ\S[HU[LKLLZ[HVWLYHJP}UKLZLJHKVX\LKHZ\JPLU[L
TLU[LKLZWYV]PZ[VKLTH[LYPHSVYNmUPJVJVTVWHYHZLY[YH[HKV
LJHaTLU[LLUSHZWSHU[HZKL[YH[HTPLU[VKL9PSLZJVUZ[Y\PKHZ
LU HTIHZ WSHU[HZ SHZ X\L VWLYHU JVU IHZL H [LJUVSVNxH KL
IPVS[YVKPUmTPJV`HLY}IPJV
,Z[LWYVJLZVJVUZPZ[LLUX\LLSL\LU[LLZLU]PHKVH\UHWSHU
[HLSL]HKVYHX\LSVPTW\SZH`HZWLYQHZVIYLSHZ\WLYJPLKLS
IPVS[YVHN\HX\LS\LNVKLWLYJVSHYH[YH]tZKLKPMLYLU[LZLZ
[YH[VZS[YHU[LZKLQHYL[LUPKHSHTH[LYPHVYNmUPJHLUZ\ZJHWHZ
-PUHSTLU[LLZ[HTH[LYPHLZJVUZ\TPKHWVYSVTIYPJLZ`SHVYH
IHJ[LYPHUHX\LKLLSSVOHJLZ\OmIP[H[[YHUZMVYTmUKVSVZTL
KPHU[L\UWYVJLZV[V[HSTLU[LUH[\YHSLUO\T\ZHN\H`*6

54

memoria anual captulo 4 sustentabilidad


annual report chapter 4 sustainaibility

;OL YLZ\S[PUN LM\LU[ MYVT ^OL` KY`PUN PZ Z\MJPLU[S` KL]VPK


VMVYNHUPJTH[LYPHSHZ[VILLMMLJ[P]LS`[YLH[LKPU[^VLM\LU[
WSHU[ZI\PS[H[[OLZP[LZ^OPJOVWLYH[LVU[OLIHZPZVMHWH[LU
[LKHLYVIPJK`UHTPJIPVS[LY[LJOUVSVN`
;OL WYVJLZZ JVUZPZ[Z PU ZWYH`PUN [OL LM\LU[ V]LY [OL IYVHK
Z\YMHJLVM[OLIPVS[LY^H[LY^OPJOHM[LYWLYJVSH[PUN[OYV\NOPZ
ZL]LYHSS[YH[PUNZ[YH[HYL[HPUZ^P[OPU[OLVYNHUPJTH[LYPHS-PUHSS`
[OPZTH[[LYPZKPNLZ[LKI`LHY[O^VYTZHUK[OLPUOHIP[PUNIHJ
[LYPHSVYH[OLYLI`[YHUZMVYTPUN[OLLM\LU[[OYV\NOH[V[HSS`
UH[\YHSWYVJLZZPUO\T\Z^H[LYHUK*6

Promoviendo el Medioambiente con los adultos de


maana

Promoting the Environment with the Adults of


Tomorrow.

:PIPLU:VWYVSLOHLZ[HISLJPKVPU[LYUHTLU[L[VKHZSHZKPYLJ[YP
JLZULJLZHYPHZWHYHWYVK\JPYKLTHULYHHTIPLU[HSTLU[LZ\Z
[LU[HISL[HTIPtUOHHZPZ[PKVHV[YHZLU[PKHKLZHLK\JHYZVIYL
LSTLKPVHTIPLU[L`[VTHYJVUJPLUJPHKLSHYLZWVUZHIPSPKHKKL
JHKHPUKP]PK\VMYLU[LHZ\LU[VYUV

:VWYVSLUV[VUS`OHZ[HRLU[OLZ[LWZ[VTHU\MHJ[\YLPUHULU
]PYVUTLU[HSS`MYPLUKS`^H`I\[OHZHSZVHZZPZ[LKV[OLYLU[P[PLZ
PULK\JH[PUN[OLTZLS]LZHIV\[[OLLU]PYVUTLU[HUKOLSWPUKP]P
K\HSZ[V[HRLJVUZJPLUJLHIV\[[OLPYZ\YYV\UKPUNZ

+\YHU[LSVZH|VZ`:VWYVSLWHY[PJPW}JVUSHPUPJPH[P]H
KLUVTPUHKH(73,ZJVSHYWVYLSJ\HS\UNY\WVKLLZJVSHYLZ
KLSHJVT\UHKL:HU)LYUHYKVZLJVTWYVTL[P}HVW[PTPaHYLS
\ZVKLSHN\H`LULYNxHKLZ\JVSLNPV`JHZHZJVTVHYLJPJSHY`
YL\[PSPaHYSVZYLZPK\VZX\LLSSVZTPZTVZNLULYHIHU3HPUPJPH[P]H
M\L[VKV\Ut_P[V`[LYTPU}JVULSYLJVUVJPTPLU[VKLSH*VTP
ZP}U5HJPVUHSKLS4LKPV(TIPLU[LWVYLSL_JLSLU[LKLZLTWL|V
`JVTWYVTPZVKLJHKHLZ[\KPHU[L

Inclusin

,UHKPJP}UHSVHU[LYPVY:VWYVSLLQLJ\[HZ\WVSx[PJHKL9:LU
\UH]HYPLKHKKLV[YHZMVYTHZ,U[YLtZ[HZSHZTmZKLZ[HJHKHZ
ZVUU\LZ[YHJHTWH|HLUWYVKLSVZUP|VZWLYKPKVZTLKPHU[L
SHPTWYLZP}UKLZ\ZMV[VNYHMxHZLUU\LZ[YHZJHQHZKLSLJOLLU
JVVYKPUHJP}UJVUSH7VSPJxHKL0U]LZ[PNHJPVULZ`SH\[PSPaHJP}U
KLSZPZ[LTH)YHPSSLLUSVZLU]HZLZKLHX\LSSVZWYVK\J[VZLUX\L
LZ[tJUPJHTLU[LWVZPISL

55

0UWHY[PJ\SHYPUYLJLU[`LHYZ:VWYVSLOHZ[HRLUWHY[PUHUPUP
[PH[P]LJHSSLK:JOVVS(73JVUZPZ[PUNPU:[\KLU[ZVM[OL:HU
)LYUHYKV JVTT\UP[` JVTTP[PUN [V VW[PTPZL ^H[LY HUK LULY
N`THUHNLTLU[H[OVTLHUKZJOVVSHZ^LSSHZYLJ`JSPUNHUK
YL\ZPUN[OLPYV^UOV\ZLOVSKZZVSPK^HZ[L;OLPUP[PH[P]L^HZH
Z\JJLZZHUKYLJLP]LK[OLYLJVNUP[PVUVMUH[PVUHSLU]PYVUTLU[HS
H\[OVYP[PLZ

Inclusion
>P[OV\[WYLQ\KPJL[V[OLMVYLNVPUNPUP[PH[P]LZ:VWYVSLJOHUULSZ
P[Z JVTTP[TLU[ [V [OL JVTT\UP[` PU H ]HYPL[` VM V[OLY ^H`Z
(TVUN[OLZLZ[HUKV\[V\YJHTWHPNU[VUKSVZ[VYY\UH^H`
JOPSKYLUI`WYPU[PUN[OLPYWPJ[\YLZPUV\YTPSRJHY[VUZPUJVVYKP
UH[PVU^P[O[OL7VSPJLHUK[OL\ZLVM[OL)YHPSSLSHUN\HNLPUV\Y
THYNHYPULHUKIV[[SLKTPSRJVU[HPULYZ

economic sector

(sector econmico)
Asegurar la creacin de valor a travs de polticas de desarrollo
sostenible y liderar los mercados en que participamos.
Ensuring the creation of value through sustainable development policies
and lead the markets in which we participate.

56

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

5\LZ[YVTHUKH[VLZHSPTLU[HYJVUN\Z[VHSHMHTP
SPH JVU WYVK\J[VZ ZHUVZ ` YPJVZ HWV`HUKV U\LZ[YV
KLZHYYVSSV Z\Z[LU[HISL LU SH JYLHJP}U KL ]HSVY WHYH
[VKVZSVZPU[LNYHU[LZKLU\LZ[YHJHKLUHLJVU}TPJH
PUJS\`LUKVHJJPVUPZ[HZLTWSLHKVZWYVK\J[VYLZKL
SLJOLJSPLU[LZ`WYV]LLKVYLZ
6\Y THUKH[L PZ [V U\Y[\YL [OL MHTPS` ^P[O [HZ[L
L]LY`KH`Z\WWVY[PUNV\YZ\Z[HPUHISLKL]LSVWTLU[
PU[OLJYLH[PVUVM]HS\LMVYHSSVM[OLZ[HRLOVSKLYZ
VMV\Y]HS\LJOHPUPUJS\KPUNZOHYLOVSKLYZLTWSV
`LLZMHYTLYZJSPLU[ZHUKZ\WWSPLYZ

57

sector econmico
economic sector

Mercado Interno de Productos Terminados

Domestic Market for Finished Products

,U LSTLYJHKVSmJ[LVLU*OPSLYLNPZ[Y}\UJYLJPTPLU[VLU
]HSVYKL SVX\LLU\ULU[VYUVKLTLYJHKVKPMxJPSLZJVUZP
KLYHKVT\`WVZP[P]VZPZLJVTWHYHJVUJ\`VJYLJPTPLU[V
M\LKL 

0U [OL*OPSLHUKHPY`THYRL[NYL^PU]HS\LI` ^OPJO


PUHKPMJ\S[I\ZPULZZJVU[L_[PZJVUZPKLYLK]LY`WVZP[P]LPMJVT
WHYLK[V^OPJONYL^I` 

,U LZ[L JVU[L_[V :VWYVSL JVU[PUH SPKLYHUKV LS TLYJHKV KL


SVZWYVK\J[VZSmJ[LVZJVU\U KLWHY[PJPWHJP}ULU]LU[HZ
]HSVYPaHKHZZPLUKVSVZSxKLYLZKLSTLYJHKVLUSHZJH[LNVYxHZKL
@VNO\Y[7VZ[YLZ3LJOLZ3xX\PKHZ`4HU[LX\PSSHZ
5\LZ[YHWVZPJP}UKLSxKLYLZLU\UTLYJHKVHS[HTLU[LJVTWL
[P[P]VZLZVWVY[HLUSHPUUV]HJP}U`WYVW\LZ[HZKPMLYLUJPHKHZ
X\L KLZHYYVSSHTVZ LU SVZ ZLNTLU[VZ KL TH`VY ]HSVY KL SHZ
KPZ[PU[HZ JH[LNVYxHZ LU SHZ X\L WHY[PJPWHTVZ WLYTP[PLUKV HZx
TH_PTPaHYSHYLU[HIPSPKHKKLU\LZ[YVWVY[HMVSPVKLWYVK\J[VZ

:VWYVSLOLSKVU[VP[Z\UKPZW\[LKU\TILYVULWVZP[PVUPU[OL
KHPY`THYRL[^P[OH THYRL[ZOHYLPU[LYTZVM]HS\L;OPZ
SLHKLYZOPWWVZP[PVU^HZHSZVTHPU[HPULKPU-S\PK4PSR@VNO\Y[
+LZZLY[Z-YLZO*OLLZLHUK)\[[LYZ
6\YWVZP[PVUHZSLHKLYZPUHOPNOS`JVTWL[P[P]LTHYRL[PZI\[
[YLZZLKI`V\YPUUV]H[PVUHUKKPMMLYLU[PH[LKWYVWVZHSZ^LOH]L
KL]LSVWLKPUOPNOLY]HS\LZLNTLU[ZPU[OL]HYPV\ZKPMMLYLU[JH
[LNVYPLZ^OLYL^LHYLWYLZLU[[OLYLI`HSSV^PUN\Z[VTH_PTPaL
YL[\YUZPUV\YWYVK\J[WVY[MVSPV
;OL]HS\LJH[LNVYPLZPU^OPJO:VWYVSLWHY[PJPWH[LZHYL!

3HZJH[LNVYxHZKL]HSVYLUX\L:VWYVSLWHY[PJPWHZVU!
 3LJOLZ:HIVYPaHKHZ,_[YH*HSJPV`+LZSHJ[VZHKHZ
 7VZ[YLZSmJ[LVZ`UVSmJ[LVZ
 @VNO\Y[Z-Y\[HKVZJVU`ZPUJLYLHSLZ`M\UJPVUHSLZ
 4HYNHYPUHZYLK\JPKHZLUJHSVYxHZ`JVUHKPJP}UKLSLJOL
 VTHU[LX\PSSH
 4HU[LX\PSSH\U[HISL
 1\NVZ`5tJ[HYLZ
 *YLTHSHYNHK\YHJP}ULUWV[LUVYTHS`SPNO[
 (N\HZJHYIVUH[HKHZJVUZHIVY
6[YH]LU[HQHJVTWL[P[P]HKL:VWYVSLZLZ\Z[LU[HLUSH]LU[H`
KPZ[YPI\JP}UKPYLJ[HH[YH]tZKLZ\SPHS*VTLYJPHS:HU[H,SLUH
:(HTHZKLJSPLU[LZKLZKL(YPJHH7\U[H(YLUHZ3H
LZ[YH[LNPHKLKPZ[YPI\JP}UKLSHLTWYLZHPUJS\`L\UHWYVW\LZ[H
KL]HSVYKPMLYLUJPHKHWVYJHUHSKL]LU[HI\ZJHUKVHZxTH_PTP
aHYLSYL[VYUVKLSH]LU[HLUJHKHJHUHSKLKPZ[YPI\JP}U

58

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector






-SH]V\YLK,_[YH*HSJP\THUK3HJ[VZL-YLL4PSRZ
+HPY`HUKUVUKHPY`KLZZLY[Z
-Y\P[SSLK`VNO\Y[Z^P[OVY^P[OV\[JLYLHSZM\UJ[PVUHS
HUKUVUM\UJ[PVUHS

 9LK\JLKJHSVYPLHUKTPSRVYI\[[LYHKKLKTHYNHYPULZ
 )\[[LYZWYLHKZ
 1\PJLZHUKULJ[HYZ
 7V[[LK</;JYLHTPUUVYTHSHUKSPNO[WYLZLU[H[PVUZ
 5L\[YHSJHYIVUH[LKHUKUVUJHYIVUH[LKHUKH]V\YLK
 JHYIVUH[LK^H[LYZ
:VWYVSLOHZHJVTWL[P[P]LHK]HU[HNLI`ZLSSPUNHUKKPZ[YPI\[PUN
KPYLJ[S`[VV]LYJ\Z[VTLYZUH[PVU^PKLMYVT[PW[VLUK
VMMLYPUNHKPMMLYLU[PH[LK]HS\LWYVWVZHS[V[OL]HYPV\ZJOHUULSZ
[OH[HSSV^ZP[[VTH_PTPaLYL[\YUZMYVTZHSLZ[V]HYPV\ZKPZ[YP
I\[PVUJOHUULSZ

3VZJHUHSLZKL]LU[HWYPUJPWHSLZZVU:\WLYL/PWLYTLYJHKVZ
*HUHS;YHKPJPVUHS4H`VYPZ[HZ`-VVK:LY]PJL\U KLSVZ
J\HSLZLU[tYTPUVZKL]LU[HZZLJVUJLU[YHULUSH9LNP}U4L
[YVWVSP[HUH
3HKPZ[YPI\JP}UW\U[VHW\U[VZLZ\Z[LU[HLU\UHM\LYaHKL]LU
[HZWYVWPH`LU\UHHTWSPHYLKSVNxZ[PJHHUP]LSUHJPVUHSJVT
W\LZ[HWVY\UJLU[YVKLKPZ[YPI\JP}UWYPUJPWHSLU:HU)LYUHYKV
`V[YVZJLU[YVZKLKPZ[YPI\JP}ULUSHZJP\KHKLZKL0X\PX\L(U
[VMHNHZ[H*VWPHW}3H:LYLUH9HUJHN\H*VUJLWJP}U;LT\
JV=HSKP]PH`7\U[H(YLUHZ

;OLTVZ[YLSL]HU[ZHSLZJOHUULSZHYL:\WLYTHYRL[Z;YHKP[PVUHS
*OHUULS>OVSLZHSLYZHUK-VVK:LY]PJL VM^OPJOHYLJVU
JLU[YH[LKPUNYLH[LY:HU[PHNV
7VPU[[VWVPU[ KPZ[YPI\[PVU PZ Z\WWVY[LK I` V\Y V^U ZHSLZ MVY
JLHUKHUL_[LUZP]LSVNPZ[PJZUL[^VYR[OYV\NOV\[[OLJV\U[Y`
JVTWYPZLKI`HSHYNL+PZ[YPI\[PVU*LU[YLPU:HU)LYUHYKVHUK
V[OLYKPZ[YPI\[PVUJLU[YLZPU[OLJP[PLZVM0X\PX\L(U[VMHNHZ[H
*VWPHW}3H:LYLUH9HUJHN\H*VUJLWJP}U;LT\JV=HSKP]PH
HUK7\U[H(YLUHZ

External Market

Mercado Externo
,U   SHZ L_WVY[HJPVULZ KL :VWYVSL HSJHUaHYVU ]LU[HZ
HWYV_PTHKHZ KL <:   TPSSVULZ SV X\L YLWYLZLU[H \UH IHQH
PTWVY[HU[LYLZWLJ[VHSVZ<: TPSSVULZL_WVY[HKVZLU
,Z[HTLUVY]LU[HKLL_WVY[HJP}UZLL_WSPJHWVY\UHKPZTPU\
JP}ULUSVZL_JLKLU[LZWHYHSHL_WVY[HJP}U\UHM\LY[LIHQHLU
SVZWYLJPVZPU[LYUHJPVUHSLZKLSVZJVTTVKP[PLZSmJ[LVZ`H\UH
LZ[YH[LNPH KL TH_PTPaHY LS YL[VYUV LU SH JVTLYJPHSPaHJP}U KL
LZ[VZ L_JLKLU[LZ KLYP]HUKV WHY[L KL LZ[VZ L_JLKLU[LZ WHYH
ZH[PZMHJLYSHKLTHUKHKLSTLYJHKVSVJHS

59

+\YPUN :VWYVSLZL_WVY[Z[V[HSSLK<:+TPSSPVU^OPJO
YLWYLZLU[ZHTHYRLKKLJSPULJVTWHYLK[V[OL<:+TPSSPVU
L_WVY[LKPU;OPZKYVWPZL_WSHPULKI`HKLJYLHZLPU[OL
H]HPSHISLZ\YWS\ZTPSRMVYL_WVY[HZOHYWKLJSPULPU[OLPU[LYUH
[PVUHSWYPJLVMKHPY`JVTTVKP[PLZHUKV\YZ[YH[LN`[VTH_PTPaL
YL]LU\LI`KP]LY[PUNKHPY`Z\YWS\Z[VSS[OLKLTHUKVM[OLTVYL
WYV[HISLKVTLZ[PJTHYRL[

Gestin Agropecuaria

Farming Management

+\YHU[L   SH JVTWH|xH OH WYVM\UKPaHKV Z\ LZ[YH[LNPH KL


[YHIHQVJVUQ\U[VJVUZ\ZWYVK\J[VYLZKLSLJOLKLSVZKPZ[YP[VZ
SLJOLYVZKLSHZYLNPVULZKL3H(YH\JHUxH3VZ9xVZ`KL3VZ
3HNVZ(WHY[PYKLLZ[HISLJP}LSSSHTHKV7SHUKL*VT
WL[P[P]PKHKJ\`VVIQL[P]VLZLSKLZHYYVSSVKL[YLZmYLHZM\UKH
TLU[HSLZ!

+\YPUN [OLJVTWHU`OHZKLLWLULKP[ZZ[YH[LN`MVYQVPU[
^VYR^P[OP[ZMHYTLYZVM9LNPVUZ0??HUK?0=:[HY[PUNPU
P[PU[YVK\JLKP[Z*VTWL[P[P]LULZZ7SHU[VKL]LSVW[OYLLRL`
HYLHZ!

 0UMVYTHJP}U
 7YVK\J[P]PKHK
 .LZ[P}U
,Z[L[YHIHQVZLYLHSPaHLUIHZLHZLTPUHYPVZPU[LYUVZ[HSSLYLZ
7YVNYHTHZKL+LZHYYVSSVKL7YV]LLKVYLZ7+7\UPUZ[Y\TLU[V
*69-6 7YVNYHTHZ KL (SPHUaH *VTLYJPHS 7(* JVU 05+(7
KxHZKLJHTWV`L_WVZPJPVULZ
(WHY[PYKL`LUHKPJP}UHSWYVNYHTHHU[LYPVYTLU[LTLU
JPVUHKV SH JVTWH|xH KLUP} PU[LNYHY H Z\Z WYVK\J[VYLZ HS
KLUVTPUHKV 7YV`LJ[V 7YHKLYHZ J\`V VIQL[P]V LZ WLYTP[PY LS
PUNYLZVKLSHJVTWH|xHHSTLYJHKVT\UKPHSKLSmJ[LVZSVX\L
YLX\PLYL\UHWYVM\UKH[YHUZMVYTHJP}UHUP]LSKLWYVK\JJP}UL
PUK\Z[YPHSPaHJP}UKLSHSLJOLWHYHWVKLYHSJHUaHYSHZJVUKPJPV
ULZULJLZHYPHZWHYHJVTWL[PYYLU[HISLTLU[LLUKPJOVTLYJH
KV
:VWYVSL OH PU[LUZPJHKV LS [YHIHQV JVU Z\Z WYVK\J[VYLZ X\L
WLYTP[H YLHSPaHY [VKVZ SVZ HQ\Z[LZ ULJLZHYPVZ H SVZ TVKLSVZ
WYVK\J[P]VZX\LWLYTP[HUJVTWL[PYLUWYPTLYS\NHYJVUSHPT
WVY[HJP}U`S\LNVWVKLYTHU[LULY`KLZHYYVSSHYSH]xHL_WVY[H
KVYH`HHKVW[HKH4LKPHU[LLS\ZVKLSVZ7+7`SVZ7(*ZLOH
SVNYHKV[YHIHQHYKPYLJ[HTLU[LJVUTmZKLWYVK\J[VYLZLU
WSHULZKPMLYLU[LZKPZ[YPI\PKVZLU[YL;LT\JV`*OPSVtJVU\U
M\LY[LtUMHZPZLUSHLU[YLNHKLSHZOLYYHTPLU[HZ[LJUVS}NPJHZ`
KLNLZ[P}UX\LSVNYLUMVY[HSLJLYLSKLZHYYVSSVKLSVZWYV]LLKV
YLZKLSLJOLTLQVYHUKVZ\JVTWL[P[P]PKHKLUMYLU[HUKVKLLZ[H
THULYHLSM\[\YVKLSZLJ[VYSmJ[LVJVUZLN\YPKHK`VW[PTPZTV

60

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

 0UMVYTH[PVU
 7YVK\J[P]P[`
 4HUHNLTLU[
;OPZ^VYRPZJVUK\J[LK[OYV\NOPU[LYUHSZLTPUHYZ^VYRZOVWZ
:\WWSPLY+L]LSVWTLU[7YVNYHTTLZ7+7HNV]LYUTLU[ZWVU
ZVYLKKL]LSVWTLU[ UHUJLWYVNYHTMVYMHYTLYZLSKKH`Z
HUKL_OPIP[PVUZ
:[HY[PUNPUHUKPUHKKP[PVU[V[OLHIV]LWYVNYHTTL[OL
JVTWHU`PU[LNYH[LKP[ZMHYTLYZ[V[OL7YHKLYHZ7YVQLJ[HPTLK
H[ LHZPUN [OL JVTWHU`Z LU[Y` PU[V [OL ^VYSK KHPY` THYRL[
^OPJO ULJLZZP[H[LZ WYVMV\UK [YHUZMVYTH[PVUZ H[ [OL KHPY` MHY
TPUNHUKPUK\Z[YPHSPZH[PVUSL]LS[VHJOPL]L[OLYLX\PZP[LJVTWL
[P[P]LULZZ[VILJVTLHNSVIHSWSH`LY
:VWYVSLOHZKLLWLULKP[ZQVPU[LMMVY[^P[OP[ZMHYTLYZ[VHSSV^
[OLT [V THRL HSS ULJLZZHY` HKQ\Z[TLU[Z [V [OLPY WYVK\J[PVU
TVKLS [OH[ HSSV^ [OLT [V JVTWL[L ^P[O PTWVY[Z PU [OL YZ[
WSHJL HUK [OLU [V THPU[HPU HUK KL]LSVW [OL L_WVY[Z TVKLS
;OYV\NO[OL\ZLVM[OLHIV]LTLU[PVULK7+7ZHUK7(*HUV
[OLYNV]LYUTLU[ZWVUZVYLKKL]LSVWTLU[ UHUJLWYVNYHTMVY
MHYTLYZ[OLJVTWHU`OHZ^VYRLKKPYLJ[S`^P[OTVYL[OHU
MHYTLYZPU]LKPMMLYLU[WSHUZIL[^LLU;LT\JVHUK*OPSVL^P[O
HZ[YVUNLTWOHZPZPU[OLKLSP]LY`VM[LJOUVSVNPJHSHUKTHUHNL
TLU[[VVSZ[OH[LUHISL[OLT[VZ[YLUN[OLUMHYTLYKL]LSVWTLU[
PTWYV]PUN[OLPYJVTWL[P[P]LULZZ[OLYLI`MHJPUN[OLM\[\YLVM[OL
KHPY`I\ZPULZZZLJ\YLS`HUK^P[OVW[PTPZT

+\YHU[L   U\LZ[YVZ WYVK\J[VYLZ KL SHZ YLNPVULZ 5V]LUH


+tJPTH ` +tJPTV *\HY[H OHU JVU[PU\HKV SH [YHUZMVYTHJP}U
WYVNYLZP]HKLZ\TVKLSVKLWYVK\JJP}UHSZPZ[LTHX\LWYVWVUL
LS7YV`LJ[V7YHKLYHZIHZHKVLULS\ZVKPYLJ[VLPU[LUZP]VKL
SHZWYHKLYHZ,SVIQL[P]VKLLZ[LWYV`LJ[VLZX\LLSZLJ[VYSmJ
[LVJOPSLUVHSJHUJLUP]LSLZKLJVTWL[P[P]PKHKHKLJ\HKVZWHYH
PUNYLZHYHSTLYJHKVT\UKPHSKLSmJ[LVZKLMVYTHZ\Z[LU[HISL
LU LS SHYNV WSHaV JVUZPKLYHUKV X\L ZL [YH[H KL \U TLYJHKV
JVUWYLJPVZHS[HTLU[L]VSm[PSLZ,Z[L[YHIHQVX\LZLYLHSPaHLU
IHZLH\UH]HYPLKHKKLOLYYHTPLU[HZ`WYVNYHTHZWISPJVZ`
WYP]HKVZOHWLYTP[PKVX\LU\LZ[YVZWYVK\J[VYLZKLSLJOL\[PSP
aHUKVZ\ZWYHKLYHZJVTVIHZLM\UKHTLU[HSKLZ\WYVK\JJP}U
SVNYLUTLQVYYLUKPTPLU[VJVUTLUVYLZJVZ[VZ,SSVZLOHYLL
QHKVLUX\LK\YHU[L SHWYVK\JJP}UKLWYPTH]LYHTmZX\L
K\WSPJ}SHWYVK\JJP}UKLPU]PLYUVKLU\LZ[YVZWYVK\J[VYLZLU
SHZYLNPVULZHU[LZZL|HSHKHZLUJPYJ\UZ[HUJPHZX\LOHJL[HU
Z}SVJ\H[YVH|VZSHZ\WLYHIHLUZ}SV\U JPMYHX\L[VKH]xH
THU[PLULUHX\LSSVZWYVK\J[VYLZX\LLU[YLNHUZ\WYVK\JJP}UH
U\LZ[YVZJVTWL[PKVYLZ

Mercado de Compra de Leche


,STLYJHKVKLWYVK\JJP}UWYPTHYPHKLSLJOLZLNUKH[VZKLSH
6JPUHKL7SHUPJHJP}U(NYxJVSH6+,7(KPZTPU\`}Z\WYVK\J
JP}ULU K\YHU[L 
,Z[HJPMYH[PLULZPNUPJH[P]HZKPMLYLUJPHZZPZLHUHSPaHWVYYLNP}U
`HX\LSHTH`VYIHQHZLHUV[HLUHX\LSSHZmYLHZKVUKLPTWHJ[}
TH`VYTLU[LSHM\LY[LZLX\xHL_WLYPTLU[HKHK\YHU[LSH[LTWV
YHKH7YPTH]LYH=LYHUV JVTVSVM\LLUSHYLNPVULZ
KL3H(YH\JHUxH`KL3VZ9xVZ
:VWYVSLYLJLWJPVU}K\YHU[LHSH|VTPSSVULZKLSP[YVZKLSL
JOL TPLU[YHZ X\L LS WHxZ JVU[HIPSPa} \UH YLJLWJP}U [V[HS WVY
WHY[LKLSHZPUK\Z[YPHZLZ[HISLJPKHZKLTPSSVULZKLSP[YVZ
*VULZ[HJPMYH:VWYVSLJVU[PUHSPKLYHUKVLSTLYJHKVKLJVT
WYHKLSLJOLLULSWHxZJVU\U KLWHY[PJPWHJP}UTPLU[YHZ
X\LSHJVTWL[LUJPHYLSL]HU[LSH*VVWLYH[P]HKL7YVK\J[VYLZ
*VSUHSJHUa}\U `5LZ[St*OPSL\U  

61

+\YPUN V\YMHYTLYZOH]LJVU[PU\LK[VWYVNYLZZP]LS`[YHUZ
MVYT[OLPYWYVK\J[PVUTVKLS[VHKPYLJ[PU[LUZP]L\ZLVMWYHP
YPLZHZWYVWVZLKI`[OL7YHKLYHZ7YVQLJ[^OPJOOHZTLHU[H
[^VMVSKPUJYLHZLPU[OL:WYPUN:\TTLYWYVK\J[PVUJVTWHYLK
[V>PU[LY^OPSL[OLPUKL_MVY[OLYLZ[VM[OLJVTWHUPLZPU[OL
KHPY`JV\U[Y`VMYLNPVUZ0??HUK?0=OHZPUJYLHZLKVUS` 

Milk Purchase Market


;OLWYPTHY`TPSRWYVK\J[PVUTHYRL[KLJYLHZLK PU 
HJJVYKPUN[VVMJPHSKH[HVM[OL)\YLH\MVY(NYPJ\S[\YHS7SHUUPUN
6+,7(VM[OL4PUPZ[Y`VM(NYPJ\S[\YL
0MIYVRLUKV^UI`KHPY`YLNPVUZ[OPZN\YL]HYPLZZPNUPJHU[S`HZ
[OLNYLH[LZ[WYVK\J[PVUZKYVWZ^LYLL_WLYPLUJLKPU[OVZLYL
NPVUZ^OLYL[OLZL]LYL KYV\NO[OP[OHYKLZ[HZ^LYL
[OL0?HUK?0=YLNPVUZ
:VWYVSL [VVR PU PU  TPSSPVU SP[YLZ VM TPSR K\YPUN [OL `LHY
^OLYLHZ [OL LZ[HISPZOLK MHJ[VYPLZ JVUZPKLYPUN [OL JV\U[Y` HZ
H^OVSL[VVRPUPUTPSSPVUSP[YLZ;O\Z:VWYVSLJVU[PU\LZ
[VSLHK[OLTPSRW\YJOHZLTHYRL[PU[OLJV\U[Y`^P[OH 
ZOHYL ^OLYLHZ [OL YLSL]HU[ JVTWL[P[VYZ *VVWLYH[P]H KL 7YV
K\J[VYLZ*VSUYLHJOLK HUK5LZ[St*OPSL  

Regulaciones del Mercado

Market Regulations

,STLYJHKVSmJ[LVLUNLULYHS`LSKLWYVK\J[VZHSPTLU[PJPVZKL
JVUZ\TVTHZP]VLUIHZLHSmJ[LVZ`UVSmJ[LVZLUWHY[PJ\SHY
UVLZ[mHMLJ[VHV[YHZYLN\SHJPVULZX\LSHZUVYTHZSLNHSLZ`
YLNSHTLU[HYPHZX\LSLZZVUWYVWPHZ

;OLKHPY`THYRL[NLULYHSS`HUK[OLTHZZJVUZ\TW[PVUTHYRL[
MVYKHPY`HUKUVUKHPY`WYVK\J[ZPUWHY[PJ\SHYPZUV[Z\IQLJ[[V
HU`YLN\SH[PVUZV[OLY[OHU[OLHWWSPJHISLSH^ZHUKYLN\SH[PVUZ

5VVIZ[HU[LLUHNVZ[VKLSLS;YPI\UHSKL+LMLUZHKLSH
3PIYL *VTWL[LUJPH ;+3* LZ[HISLJP} \UH ZLYPL KL TLKPKHZ
[LUKPLU[LZHLU[YLNHYTmZ[YHUZWHYLUJPHHSTLYJHKVKLSHJVT
WYHKLSLJOLMYLZJHYLMLYPKHZM\UKHTLU[HSTLU[LHKHYTH`VY
W\ISPJPKHKHSVZHQ\Z[LZWLYP}KPJVZKLWYLJPVZHWHNHYHWYV
K\J[VY`TLQVYHYSHPUMVYTHJP}UYLSH[P]HHSHLU[YHKH`ZHSPKHKL
WYVK\J[VYLZKLSHZLTWYLZHZJVTV[HTIPtUHSHJ\LYKVLU[YL
LTWYLZHZWYVJLZHKVYHZ`WYVK\J[VYLZYLZWLJ[VHSHZUVYTHZ
[tJUPJHZKLSVZWYVJLZVZKL[VTHZKLT\LZ[YHKLJHSPKHKKL
SHSLJOL

(ZPTPZTVK\YHU[L SH*VTPZP}UKL+PZ[VYZPVULZKPZW\ZV
LSLZ[HISLJPTPLU[V[YHUZP[VYPVKLZHS]HN\HYKPHZHSHPTWVY[HJP}U
KLSLJOLLUWVS]V`X\LZV.\VKHKLZKL(YNLU[PUH`<Y\N\H`
M\UKHKHLUSHL_PZ[LUJPHKLZ\IZPKPVZ`V[YHZKPZ[VYZPVULZLU
SVZZLJ[VYLZSmJ[LVZKLKPJOVZWHxZLZX\LOHIYxHUWLYTP[PKV\U
H\TLU[VLUSHZPTWVY[HJPVULZKLKPJOVZWYVK\J[VZHWYLJPVZ
IHQVJVZ[VZHTLUHaHUKVJVUWLYQ\KPJHYHSZLJ[VYSmJ[LVUHJPV
UHS+PJOHZTLKPKHZUVM\LYVUYLUV]HKHZHZ\]LUJPTPLU[VWVY
SVX\LM\LYVUZ\ZWLUKPKHZHUHSLZKLSH|V

62

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

5L]LY[OLSLZZPU(\N\Z[[OL(U[P[Y\Z[;YPI\UHS;+3*LZ
[HISPZOLK ZL]LYHS NLULYHSS` HWWSPJHISL TLHZ\YLZ [V THRL [OL
MYLZOTPSRW\YJOHZLTHYRL[TVYL[YHUZWHYLU[JOPL`PUYLSH[PVU
[VNYLH[LYW\ISPJP[`MVY[OLHKQ\Z[TLU[ZPU[YVK\JLK[V^OVSLZHSL
WYPJLZMYVT[PTL[V[PTLHUKLUOHUJPUNPUMVYTH[PVUYLSH[LK[V
[OLLU[Y`HUKL_P[VMMHYTLYZMYVT[OLJVTWHUPLZYVZ[LYZHZ
^LSSHZ[OLHNYLLTLU[IL[^LLUWYVJLZZPUNJVTWHUPLZHUKMHY
TLYZHZ[V[OL[LJOUPJHSZ[HUKHYKZ[VNV]LYU[OL[HRPUNVMTPSR
X\HSP[`ZHTWSLZ
(SZVK\YPUN [OL*VTTPZZPVUMVY[OL0U]LZ[PNH[PVUVM+PZ
[VY[PVUZZL[[LTWVYHY`Z\Y[H_TLHZ\YLZHNHPUZ[WV^KLYLKTPSR
HUK.V\KHJOLLZLPTWVY[ZMYVT(YNLU[PUHHUK<Y\N\H`VU[OL
NYV\UKZ [OH[ [OL L_PZ[LUJL VM Z\IZPKPLZ HUK V[OLY KPZ[VY[PVUZ
PU[OLKHPY`THYRL[ZVMZHPKJV\U[YPLZ^V\SKOH]LWLYTP[[LKH
UV[VYPV\Z PUJYLHZL PU PTWVY[Z ILSV^ JVZ[Z HUK H Z\IZLX\LU[
[OYLH[[V[OLKVTLZ[PJKHPY`THYRL[;OLZLTLHZ\YLZ^LYLUV[
\WOLSK^OLUK\LHUK^LYL[OLYLI`Z\ZWLUKLKI`[OLLUKVM
[OL`LHY

63

descripcin del negocio


business overview

,SNY\WV:VWYVSLLZ[mJVTW\LZ[VWVYKVZLTWYLZHZ
LSHIVYHKVYHZ!





:VWYVSL:(JVUWSHU[HZLU:HU)LYUHYKV`3VZ
UNLSLZ
:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(
7YVSLZ\YJVUWSHU[HZLU3VZ3HNVZ`6ZVYUV

:VWYVSLZ PUK\Z[YPHS HJ[P]P[PLZ HYL JVTWYPZLK VM [^V


WYVJLZZPUNJVTWHUPLZ!





:VWYVSL:(^P[OZP[LZPU:HU)LYUHYKVHUK3VZ
(UNLSLZ"
:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(
7YVSLZ\Y^P[OZP[LZPU3VZ3HNVZHUK6ZVYUV

3HZLTWYLZHZJVTLYJPHSPaHKVYHZ`KLKPZ[YPI\JP}UZVU*VTLY
JPHS:HU[H,SLUH:(`*VTLYJPHS+VZ(SHTVZ:((KPJPVUHS
TLU[L :VJPLKHK (NYxJVSH ` 3LJOLYH 7YHKLYHZ (\Z[YHSLZ :(
7YHKLZ\Y\UHSPHSKL7YVSLZ\YWVZLL`HKTPUPZ[YHKVZWYL
KPVZKLTVZ[YH[P]VZLUSH9LNP}UKL3VZ3HNVZ

;OLJVTWHUPLZ[OH[LUNHNLPUTLYJOHUKPZPUNHUKKPZ[YPI\[PVU
HYL*VTLYJPHS:HU[H,SLUH:(HUK*VTLYJPHS+VZSHTVZ:(
4VYLV]LY:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ:(
7YHKLZ\Y H Z\IZPKPHY` VM 7YVSLZ\Y Y\UZ [^V L_WLYPTLU[HS
MHYTZ[OH[[OLJVTWHU`V^UZPU9LNPVU?

Proveedores

Suppliers

:PUK\KHLSTH`VYPUZ\TVYLX\LYPKVWVYU\LZ[YHJVTWH|xHLZ
SHSLJOLMYLZJHZPULTIHYNVL_PZ[L\UH]HYPHKHNHTHKLPUZ\
TVZULJLZHYPVZWHYHSHLSHIVYHJP}UKLU\LZ[YVZWYVK\J[VZ:V
WYVSLJ\LU[HJVU\UHJHY[LYHKLWYV]LLKVYLZLUPUZ\TVZ[HSLZ
JVTV!HaJHYJVUJLU[YHKVZKLMY\[HZ`V[YVZWHYHQ\NVZ`W\S
WHZLU]HZLZKLJHY[}UWHYHSLJOLZ</;`WYVK\J[VZMYLZJVZ
JHQHZ KL JHY[}U WHYH KPMLYLU[LZ \ZVZ SmTPUHZ WSmZ[PJHZ WHYH
MVYTHYWV[LZWV[LZWYLMVYTHKVZ"]HYPHKVZTH[LYPHSLZKL\ZV
LU[HWHZSTZWHYHX\LZVZ`SLJOLZ`TS[PWSLZPUNYLKPLU[LZ
WHYHSHWYLWHYHJP}UKL\UHNYHUNHTHKLWYVK\J[VZ

;OLRL`JVTTVKP[`YLX\PYLKI`:VWYVSLPZVI]PV\ZS`[OLMYLZO
TPSRZ\WWSPLKI`P[ZKHPY`MHYTLYZ5VUL[OLSLZZ[OLYLPZHSZVH
^PKLHYYH`VMYH^TH[LYPHSZ[OH[HYLULLKLK[VWYLWHYL[OLKHPY`
WYVK\J[Z[OH[JVUZ[P[\[L[OLJVTWHU`ZI\ZPULZZ6\YZ\WWSPLY
WVY[MVSPVPUJS\KLZTH[LYPHSZZ\JOHZZ\NHYMY\P[JVUJLU[YH[LHUK
V[OLYZMVYQ\PJLHUKW\SW;L[YH7HRJVU[HPULYZJHYKIVHYKIV_LZ
MVYKPMMLYLU[\ZLZWSHZ[PJSTHUKWV[ZWYLMVYTLKWV[Z"]HYPV\Z
TH[LYPHSZ[V\ZLPUSPKZSTZMVYJOLLZLHUKTPSRHUKT\S[PWSL
PUNYLKPLU[ZMVY[OLWYLWHYH[PVUVMHIYVHKYHUNLVMWYVK\J[Z

3VZ TH`VYLZ WYV]LLKVYLZ KL :VWYVSL LU LZ[L WLYxVKV OHU


ZPKV!











64

;L[YH7HRKL*OPSL`*xH3[KH
.YHZHZJVTLYJPHSLZ.YHZJV:(
*V_`*xH:(
)67HJRHNPUN*OPSL:(
,U]HZLZ*4-:(
3PWPNHZ:(
*VL_WHU*OPSL:(
2YHM[-VVKZ*OPSL:(
*.,+PZ[YPI\JP}U:(
9LJ\YZVZ,_[LYUVZ3[KH

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

:VWYVSLZTHPUZ\WWSPLYZK\YPUN[OPZWLYPVKPU[LYTZVM[\YUV]LY
^LYL!











;L[YH7HRKL*OPSL`*xH3[KH
.YHZHZJVTLYJPHSLZ.YHZJV:(
*V_`*xH:(
)67HJRHNPUN*OPSL:(
,U]HZLZ*4-:(
3PWPNHZ:(
*VL_WHU*OPSL:(
2YHM[-VVKZ*OPSL:(
*.,+PZ[YPI\JP}U:(
9LJ\YZVZ,_[LYUVZ3[KH

Empleados: Soprole y Filiales


,479,:(
*647(5@

Staff: Soprole And Subsidiary Companies


.,9,5;,:@,1,*<;0=6:
,?,*<;0=,: 4(5(.,9:

796-,:065(3,:@;i*50*6:
796-,::065(3: ;,*/50*0(:

;9()(1(+69,:
>692,9:

;6;(3.,5,9(3
.9(5+;6;(3

:VWYVSL:(
:VJPLKHK7YVJLZHKVYH
KL3LJOLKLS:\Y:(
*VTLYJPHS:HU[H,SLUH:(





















;6;(3.,5,9(3.9(5+;6;(3







65



equipos

equipment
+HKHSHKP]LYZPKHKKLWYVK\J[VZX\LSHJVTWH|xHWYV
K\JLJ\LU[HJVU]HYPHKHZTHX\PUHYPHZPUZ[HSHJPVULZ
`LX\PWVZWHYHLSHIVYHYSVZ
,SSPZ[HKVKLLX\PWVZLZL_[LUZVLU[YLSVZWYPUJPWHSLZ
ZL KLZ[HJHU! :PSVZ KL SLJOL LZ[HUX\LZ WYLKPHSLZ KL
LUMYPHTPLU[VLZ[HUX\LZKLHJLYVPUV_PKHISLKLKPML
YLU[LZTVKLSVZ`[HTH|VZWHZ[L\YPaHKVYLZOVTVNL
UPaHKVYLZ LX\PWVZ LUMYPHKVYLZ` SxULHZ KLLZ[LYPSPaH
JP}UKLSLJOLZ`Q\NVZLU[YLV[YVZ

,S]HSVYIY\[VKLSVZWYPUJPWHSLZLX\PWVZLZLSZPN\PLU[L!

;OL JVTWHU` \ZLZ H IYVHK HYYH` VM THJOPULZ WSHU[


HUKLX\PWTLU[PUP[ZI\ZPULZZ
;OLSPZ[VMLX\PWTLU[\UP[ZPZSLUN[O`HUKKP]LYZL5L
]LY[OLSLZZ [OL MVSSV^PUN HYL ^VY[O UV[PUN! 4PSR ZPSVZ
JVVSPUN[HURZZ[HPUSLZZZ[LLS[HURZVM]HYPV\ZTVKLSZ
HUK ZPaLZ WHZ[L\YPZH[PVU HUK OVTVNLUPZH[PVU THJOP
ULZ JVVSPUN LX\PWTLU[ HUK Z[LYPSPZH[PVU SPULZ MVY TPSR
HUKQ\PJLHTVUNV[OLYZ

;OLIVVR]HS\LVM[OLZLLX\PWTLU[PZ[OLMVSSV^PUN!




4 *37;/

7SHU[HKL@VNO\Y[`7VZ[YLZ+LZZLY[Z `VNO\Y[MHJ[VY`
7SHU[HKL3LJOL`1\NVZ3HYNH=PKH;L[YHTPSR 1\PJLMHJ[VY`
7SHU[H,SHIVYHKVYHKL8\LZVZ3VZ3HNVZ*OLLZLMHJ[VY`3VZ3HNVZ
7SHU[HKL:LJHKVKL3LJOL6ZVYUV6ZVYUV+YPLYZP[L
6IYHZLU*\YZV>VYRZPUWYVNYLZZ
*HSKLYHZ,X\PWVZKL-YxV9PSLZ(PYL)VPSLYZJOPSSLYZJVTWYLZZVYZLM\LU[^H[LY[YLH[TLU[WSHU[Z
6[YHZ4HX\PUHYPHZ6[OLYLX\PWTLU[
7SHU[HKL(N\HZ`5tJ[HY>H[LY 1\PJLIV[[SPUNWSHU[

  


 

 

 

;6;(34(8<05(90(:@,8<076:

 

Contratos

Contracts

3H JVTWH|xH WVZLL JVU[YH[VZ Z\ZJYP[VZ WYPUJPWHSTLU[L JVU


WYV]LLKVYLZWHYHLSHIHZ[LJPTPLU[VKLIPLULZ`ZLY]PJPVZULJL
ZHYPVZWHYHSHVWLYHJP}U:\ZJVUKPJPVULZZVUSHZJVTUTLU[L
\[PSPaHKHZLULTWYLZHZKLZPTPSHYLZJHYHJ[LYxZ[PJHZ

;OLJVTWHU`OHZLU[LYLKPU[VJVU[YHJ[Z^P[OZ\WWSPLYZTVZ[S`
MVYNVVKZHUKZLY]PJLZULJLZZHY`MVY[OPZVWLYH[PVU;OLJVU
KP[PVUZHYL[OVZLJVTTVUS`\ZLKPUJVTWHYHISLJVTWHUPLZ

Investigacin y Desarrollo
<UVKLSVZWYPUJPWHSLZVIQL[P]VZKL:VWYVSLLZSHPUUV]HJP}U
,ZWVSx[PJHKLSHLTWYLZHLZ[HYWLYTHULU[LTLU[LPU]LZ[PNHUKV
U\L]VZWYVJLZVZ`KLZHYYVSSHUKVU\L]VZWYVK\J[VZWHYHZH[PZ
MHJLYJHKH]LaTLQVYHU\LZ[YVZJVUZ\TPKVYLZ

66

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

Research and Development


6UL VM :VWYVSLZ RL` VIQLJ[P]LZ PZ PUUV]H[PVU ;OL JVTWHU`
OHZHWVSPJ`[VJVU[PU\V\ZS`YLZLHYJOUL^WYVJLZZLZHUKKL
]LSVW WYVK\J[Z [V ILZ[ Z\P[ [OL ULLKZ VM V\Y J\Z[VTLYZ HUK
JVUZ\TLYZ

Seguros

Insurance Policies

,U\UHWLYTHULU[LIZX\LKHWVYJ\IYPYSVZYPLZNVZHZVJPHKVZ
HSHVWLYHJP}U:VWYVSLTHU[PLULW}SPaHZJVUKPZ[PU[HZJVTWH
|xHZKLZLN\YVZLUY\IYVZJVTVIPLULZMxZPJVZWLYQ\PJPVWVY
WHYHSPaHJP}UYLZWVUZHIPSPKHKJP]PS[YHUZWVY[LUHJPVUHSLPU[LY
UHJPVUHSJYtKP[V`V[YVZ

:VWYVSL OVSKZ WVSPJPLZ ^P[O ZL]LYHS PUZ\YHUJL JVTWHUPLZ MVY


WLYPSZZ\JOHZWYVWLY[`^VYRZ[VWWHNLSPHIPSP[`KVTLZ[PJHUK
PU[LYUH[PVUHSJHYYPHNLJYLKP[HUKV[OLYZ

Marcas

:VWYVSLZSLHKPUNIYHUKZHYL!:VWYVSL5L_[@VNOP[V/\L
ZP[VZ<UVHS+xH4HUQHYH[L.VSK)H[PMY\[+VZ(SHTVZ7L[P
MVY[<3(HUK3mJ[LVZ7PYX\LHTVUNV[OLYZ

3HZ WYPUJPWHSLZ THYJHZ KL :VWYVSL ZVU! :VWYVSL 5L_[ 


@VNOP[V /\LZP[VZ <UV HS +xH 4HUQHYH[L .VSK )H[PMY\[ +VZ
(SHTVZ7L[PMVY[<3(`3mJ[LVZ7PYX\LLU[YLV[YHZ

Actividades Financieras
3HNLULYHJP}UKLJHQHKLSHLTWYLZHOHWLYTP[PKVUHUJPHYSHZ
PU]LYZPVULZYLHSPaHKHZJVU\ULUKL\KHTPLU[VIHQVLULSZPZ[L
THUHUJPLYV3HZVJPLKHKTHU[PLULSxULHZKLJYtKP[VKPZWVUP
ISLZLUSVZKPZ[PU[VZIHUJVZJVUX\LVWLYH

Poltica de Inversin y Financiamiento


+\YHU[L ZLYLHSPaHYVUPU]LYZPVULZ[LUKPLU[LZHPUJYLTLU
[HY SH JHWHJPKHK WYVK\J[P]H ` TLQVYHY SH PUMYHLZ[Y\J[\YH KL SH
JVTWH|xHWYVWVYJPVUHUKVSHLZ[Y\J[\YHULJLZHYPHWHYH\UTL
QVYLZ[mUKHYKLKLZLTWL|V
3HWVSx[PJHKLUHUJPHTPLU[VKL:VWYVSL:(`Z\ZSPHSLZZL
IHZHLUSHZZPN\PLU[LZM\LU[LZKLYLJ\YZVZ!
H9LJ\YZVZWYVWPVZNLULYHKVZWVYSHVWLYHJP}U!
3HLTWYLZHKLZ[PUHYmHSUHUJPHTPLU[VKLZ\VWLYHJP}ULPU
]LYZPVULZSVZ\QVZNLULYHKVZWVYSHVWLYHJP}ULUJVUJVYKHU
JPHJVUSHWVSx[PJHKLKP]PKLUKVZ]PNLU[L

67

Trademarks

Financial Activities
;OLJVTWHU`ZJHZOV^NLULYH[PVUOHZHSSV^LKP[[VM\UKP[Z
PU]LZ[TLU[ZHUKRLLWP[ZUHUJPHSPUKLI[LKULZZSV^;OLJVT
WHU` OHZ JYLKP[ MHJPSP[PLZ H]HPSHISL H[ [OL ]HYPV\Z IHURZ ^P[O
^OPJOP[KVLZI\ZPULZZ

Investment And Financing Policy


0U PU]LZ[TLU[Z^LYLTHKL[VL_WHUKWYVK\J[PVUJHWHJP[`
HUK LUOHUJL [OL JVTWHU`Z PUMYHZ[Y\J[\YL WYV]PKPUN [OL UL
JLZZHY`Z[Y\J[\YL[VYHPZLV\YWLYMVYTHUJLZ[HUKHYK
;OLUHUJPUNWVSPJ`VM:VWYVSL:(HUKP[ZZ\IZPKPHYPLZPZIH
ZLKVU[OLMVSSV^PUNZV\YJLZVMUHUJL!
H6^UM\UKZNLULYH[LKI`[OLI\ZPULZZ!
;OLJVTWHU`\ZLZP[ZJHZOV^ZNLULYH[LKI`[OLI\ZPULZZ[V
UHUJLP[ZVWLYH[PVUZHUKPU]LZ[TLU[ZPUHJJVYKHUJL^P[O[OL
J\YYLU[KP]PKLUKWVSPJ`

I *YtKP[VZ SPNHKVZ H SVZ WYV]LLKVYLZ KL TH[LYPHSLZ L PU


Z\TVZ!
3HJVTWH|xHJVUZPKLYHLSWSHaVUVYTHSKLWHNVHWYV]LLKVYLZ
LU[YLZ\ZM\LU[LZKLYLJ\YZVZLUSHVWLYHJP}U
J=LU[HKLHJ[P]VZWYLZJPUKPISLZ!
3HWVSx[PJHKLUHUJPHTPLU[VJVUZPKLYHJVTVM\LU[LKLYLJ\Y
ZVZSH]LU[HKL[VKVZHX\LSSVZHJ[P]VZX\LYLZ\S[LUWYLZJPUKP
ISLZHSHNLZ[P}U
K*YtKP[VZIHUJHYPVZ!
3HWVSx[PJHKLUHUJPHTPLU[VKLSHJVTWH|xHJVUZPKLYHJVSVJH
JPVULZKLJVY[VWSHaVWHYHUHUJPHYZ\ZULJLZPKHKLZKLJHWP[HS
KL[YHIHQV`JYtKP[VZKLTLKPHUV`SHYNVWSHaVWHYHUHUJPHY
WYV`LJ[VZKLPU]LYZP}U([LUKPLUKVHSHUH[\YHSLaHKLSVZ\QVZ
VWLYHJPVUHSLZ ` SHZ PU]LYZPVULZ \U PTWVY[HU[L WVYJLU[HQL KL
LZ[VZJYtKP[VZZLL_WYLZHLUTVULKHSVJHS
L,TPZP}UKLIVUVZJVYWVYH[P]VZ`LMLJ[VZKLJVTLYJPV!
3HLTPZP}U`]LU[HKLKL\KHWISPJHWHYHLSUHUJPHTPLU[VLZ[m
UVYTHSTLU[LJVUZPKLYHKHJVTVZ\Z[P[\[VHSJYtKP[VIHUJHYPV
LUSHTLKPKHX\LSHZJVUKPJPVULZUHUJPLYHZSVHJVUZLQLU

Factores de Riesgo
<UYPLZNVYLSL]HU[LKLSVZULNVJPVZKLSHLTWYLZHLZ[mYLWYL
ZLU[HKV WVY SHZ ]HYPHJPVULZ KLS [PWV KL JHTIPV X\L LU JHZV
KLHSaHZHMLJ[HULSJVZ[VKLHIHZ[LJPTPLU[VKLTH[LYPHWYPTH
PTWVY[HKHWL[Y}SLVTHX\PUHYPH`YLW\LZ[VZ[LUPLUKVPUQLYLU
JPHKPYLJ[HLULSJVZ[VKLSVZWYVK\J[VZ`LUJHZVKLIHQHLU
SVZYL[VYUVZWVYSVZWYLJPVZKLL_WVY[HJP}UKLZ\ZWYVK\J[VZ
SmJ[LVZ6[YVMHJ[VYKLYPLZNVYLSL]HU[LSVJVUZ[P[\`LUSHZ]H
YPHJPVULZKLSWYLJPVKLSHSLJOLHKX\PYPKHKLZ\ZWYVK\J[VYLZ
SLJOLYVZJVTVJVUZLJ\LUJPHKLSHZ]HYPHJPVULZLUSVZWYLJPVZ
PU[LYUHJPVUHSLZ KL LZ[L JVTTVKP[` 3H JVTWH|xH JVUZPKLYH
\UHWVSx[PJHKLJVILY[\YHKLYPLZNVKL[PWVKLJHTIPVX\LSH
WYV[LNLKLLZ[HL_WVZPJP}U

68

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

I*YLKP[^P[OTH[LYPHSZHUKZ\WWSPLZ]LUKVYZ!
;OLJVTWHU`JVUZPKLYZ[OLUVYTHS[LYTZVMWH`TLU[[VP[Z]LU
KVYZHTVUNP[ZZV\YJLZVMUHUJL
J+P]LZ[TLU[VMUVULZZLU[PHSHZZL[Z!
;OLUHUJPUNWVSPJ`JVUZPKLYZ[OLZHSLVMHZZL[ZKLLTLKUVU
LZZLU[PHSMVY[OLI\ZPULZZHZVULVMP[ZZV\YJLZVMUHUJL
K)HURSVHUZ!
:OVY[[LYTSVHUZHYL\ZLK[VM\UK[OLJVTWHU`Z^VYRPUNJHWP
[HSULLKZHUKTLKP\THUKSVUN[LYTSVHUZHYL\ZLK[VUHU
JLJHWP[HSL_WLUKP[\YLWYVQLJ[Z.P]LU[OLUH[\YLVMVWLYH[PVUHS
JHZOV^ZHUKPU]LZ[TLU[ZHZPaHISLWVY[PVUVM[OLZLSVHUZPZ
L_WYLZZLKPUSVJHSJ\YYLUJ`
L0ZZ\LVMJVYWVYH[LIVUKZHUKJVTTLYJPHSWHWLYZ!
7\ISPJ KLI[ ZLJ\YP[PLZ HYL PZZ\LK HUK ZVSK [V [HW ZV\YJLZ VM
UHUJLPUZ[LHKVMIHURSVHUZPMKLLTLKHK]PZHISLPUSPNO[VM
WYL]HSLU[UHUJPHSJVUKP[PVUZ

Risk factors
(ZPNUPJHU[YPZRPZWVZLKI`WV[LU[PHSZPNUPJHU[]HYPH[PVUZPU
[OLL_JOHUNLYH[L^OPJOPM[V[OLYPZLHMMLJ[Z[OLZ\WWS`VMPT
WVY[LK YH^ TH[LYPHSZ WL[YVS THJOPULY` HUK WHY[Z PTWHJ[PUN
KPYLJ[S`VU[OLJVZ[VMWYVK\J[ZHUKPM[V[OLKLJYLHZLHMMLJ[Z
[OL YL[\YUZ VM L_WVY[LK KHPY` JVTTVKP[PLZ ;V [OPZ LUK [OL
JVTWHU`OHZLZ[HISPZOLKHMVYL_OLKNPUNWVSPJ`(UV[OLYPT
WVY[HU[MHJ[VYPZ[OLWV[LU[PHSPUJYLHZLPU[OLJVZ[VMMYLZOTPSR
W\YJOHZLKMYVTKHPY`MHYTLYZ

poltica de dividendos
dividend policy

3HWVSx[PJHKLKP]PKLUKVZLZ[HISLJPKHWVYSHJVTWH|xHLZLU[YL
NHYHSVZHJJPVUPZ[HZ\UKP]PKLUKVHU\HSLX\P]HSLU[LHS KL
SHZ\[PSPKHKLZKLJHKHLQLYJPJPV*VUSHHWYVIHJP}UKLSH1\U[H
KL(JJPVUPZ[HZZLWVKYmHJVYKHY\UYLWHY[VKLKP]PKLUKVZHKP
JPVUHSLZ
3VZ KP]PKLUKVZ WHNHKVZ K\YHU[L SVZ S[PTVZ JPUJV H|VZ ZVU
SVZZPN\PLU[LZ!

(j6@,(9





 

5+0=0+,5+6







;OL KP]PKLUK WVSPJ` KLJPKLK \WVU I` [OL JVTWHU` PZ [V WH`
V\[HUHUU\HSKP]PKLUK[V[OLZOHYLOVSKLYZLX\P]HSLU[[V 
VM[OLWYV[ZLHYULKLHJO`LHY\USLZZV[OLY^PZLHNYLLKH[[OL
:OHYLOVSKLYZ4LL[PUN
+P]PKLUKZ KPZ[YPI\[LK K\YPUN [OL SHZ[ ]L `LHYZ HYL [OL MV
SSV^PUN!

(**05*377,9:/(9,





 

 





69

4 /0:;90*6*37;/9,*69+


 
 
 








capital y reservas de la sociedad


company capital and reserves

,S*HWP[HS`9LZLY]HZKLSH:VJPLKHKHSKL+PJPLTIYL
KL X\LK}YLWYLZLU[HKVKLSHZPN\PLU[LMVYTH!


*VTWHU` *HWP[HS HUK 9LZLY]LZ HZ VM  +LJLTILY


 Z[HUKZHZMVSSV^Z!


*HWP[HS*HWP[HS
<[PSPKHKLZ9L[LUPKHZ9L[HPULK,HYUPUNZ
6[YHZ9LZLY]HZ6[OLY9LZLY]LZ
<[PSPKHKKLSLQLYJPJPV(UU\HS7YV[
;6;(37(;9046506;6;(36>5,9:,8<0;@

70

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

4  *37;/

 





principales transacciones con partes relacionados


main related party transactions

(:,:690(:*65:<3;(5*0,:


9,3(*065(+(*659,3(;,+>0;/

*HYPVSH+PLa7tYLa*V[HWVZ`*xH3[KH
0U]`(ZLZVYxHZ=HZJVUPH3[KH


+0,;(:(+09,*;69,:+09,*;69:-,,:

.LYHYKV=HYLSH(SMVUZV
(SILY[*\ZZLU4HJRLUUH



4 *37;/




4 *37;/


4 *37;/


 
;/4 *37;/

(SILY[*\ZZLU4HJRLUUH
,K\HYKV;LPZHPYL
1\HU1HPTL)LZHKL*mYJLY
,UYPX\L(SJHSKL0YHYYmaHIHS
.LYHYKV=HYLSH(SMVUZV
1VZt9HT}U=HSLU[L=xHZ
>HS[LY9PLZJV:HS]V
:LIHZ[PmU6IHJO.VUamSLa
-LYUHUKV3tUPa*LYKH
.\`*V^HU
2L]PU4\YYH`



















 
 









 
 


 






,K\HYKV;LPZHPYL





 


 


,K\HYKV;LPZHPYL
.\`*V^HU




 
 




4 











4 









.(:;6:+,9,79,:,5;(*0659,79,:,5;(;065,?7,5:,:

4 

.(:;6:+,=0(1,:@=0(;0*6:;9(=,3 7,9+0,4,?7,5:,:

9,.(30(:,5796+<*;6:796+<*;)65<:,:

,K\HYKV;LPZHPYL
1VZt9HT}U=HSLU[L
.LYHYKV=HYLSH(SMVUZV
-LYUHUKV3tUPa*LYKH

4 






6;96:6;/,9

,K\HYKV;LPZHPYL6[YVZ.HZ[VZ+PYLJ[VY6[OLYKPYLJ[VYZL_WLUZLZ
,K\HYKV;LPZHPYL.HZ[VZHYYPLUKV]P]PLUKH+PYLJ[VY+PYLJ[VYZOVTLYLU[L_WLUZLZ
,K\HYKV;LPZHPYL/VUVYHYPVZWVYHZLZVYxHZ*VUZ\S[HUJ`MLLZ

5VL_PZ[LUV[YVZILULJPVZUPV[YHZYLNHSxHZWHNHKVZHSVZ+P
YLJ[VYLZK\YHU[LSVZLQLYJPJPVZPUMVYTHKVZ

+\YPUN[OLWLYPVK\UKLYYL]PL^UVV[OLYILUL[ZVYIVU\ZLZ
^LYLWHPK[VKPYLJ[VYZ

+\YHU[L LS H|V   :VWYVSL ` MPSPHSLZ WHNHYVU H Z\Z LQL


J\[P]VZLU[YLYLT\ULYHJPVULZ`IVUPMPJHJPVULZSHZ\THKL
4   

+\YPUN :VWYVSLHUKHMSPH[LZWHPKP[ZL_LJ\[P]LZIL[^LLU
YLT\ULYH[PVU HUK JVTWLUZH[PVUZ HU HNNYLNH[LK HTV\U[ VM
*37  TPSSPVU

+\YHU[LLSWLYxVKV:VWYVSLWHN}4 `7YVSLZ\YWHN}
4 WVYJVUJLW[VKLPUKLTUPaHJPVULZHLQLJ\[P]VZYL
[PYHKVZ

6]LY[OLWLYPVK:VWYVSLWHPK*37TPSSPVUHUK7YVSLZ\Y
WHPK *37  TPSSPVU HZ ZL]LYHUJL [V [LYTPUH[LK L_LJ\[P
]LZ

71

liales y coligadas
subsidiaries & afliates

:VWYVSLOHZ[^VKPYLJ[Z\IZPKPHYPLZ7YVSLZ\Y:(HUK
*VTLYJPHS:HU[H,SLUH:(HUK[^VPUKPYLJ[Z\IZPKPH
YPLZ:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ
:(7YHKLZ\YHUK*VTLYJPHS+VZ(SHTVZ:(

:VWYVSLOHZ[^VKPYLJ[Z\IZPKPHYPLZ7YVSLZ\Y:(HUK
*VTLYJPHS:HU[H,SLUH:(HUK[^VPUKPYLJ[Z\IZPKPH
YPLZ:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ
:(7YHKLZ\YHUK*VTLYJPHS+VZ(SHTVZ:(

Soprole S.A.
0,01%
98,00%

70,43%

Comercial Santa Elena S.A.

Prolesur S.A.

99,55%
0,45%

72

Pradesur S.A.

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

99,99%

Comercial Dos Alamos S.A.

73

a) sociedad procesadora de leche del sur s.a.

a) sociedad procesadora de leche del sur s.a.

:VJPLKHK(U}UPTH(IPLY[H
9<; 2
*HWP[HSZ\ZJYP[V`WHNHKV!4  

6WLU:[VJR*VYWVYH[PVU
;H_WH`LY5Y 2
:\IZJYPILKHUKWHPKJHWP[HS!*37;O 

Directores / Directors
;0;<3(99,.<3(9

:<73,5;,(3;,95(;,

(SILY[*\ZZLU4HJRLUUH
.\`4PJOHLS*V^HU
.LYHYKV=HYLSH(SMVUZV
1VZt9HT}U=HSLU[L=xHZ
2L]PU1VOU4\YYH`
,UYPX\L(SJHSKL<UK\YYHNH
1HPTL4PSPJ)HYYVZ

6ZJHY-LYYHYP.HYJxH
:LYNPV+PLa(YYPHNHKH
1\HU,Z[LIHU4VU[LYV3L}U
.VUaHSV.YLa1VYKmU
.VUaHSV1PTtULa)HYHOVUH
1VZt4PN\LS(SJHSKL<UK\YYHNH
:LIHZ[PmU6KK}.}TLa

.LYLU[L.LULYHS!
7VYJLU[HQLKLWHY[PJPWHJP}UKLSHTH[YPa!
=HYPHJPVULZK\YHU[LLSLQLYJPJPV!
+PYLJ[VYLZJVT\ULZHSHTH[YPa`SPHS!



,YULZ[V(SK\UH[L4VU[LZ


.\`4PJOHLS*V^HU
.LYHYKV=HYLSH(SMVUZV
1VZt9HT}U=HSLU[L=xHZ

.LULYHS4HUHNLY!
,YULZ[V(SK\UH[L
7HYLU[WLYJLU[HNLPU[LYLZ[!

=HYPH[PVUZK\YPUNWLYPVK!

+PYLJ[VYZZOHYLKI`WHYLU[HUKZ\IZPKPHY`!.\`4*V^HU

.LYHYKV=HYLSH(SMVUZV

1VZt9HT}U=HSLU[L=xHZ

74

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

+\YHU[LLSLQLYJPJPV:VWYVSLJVTWY}IPLULZH7YVSLZ\YWVY4 
 "HZ\]La:VWYVSL]LUKP}IPLULZ`ZLY]PJPVZH7YVSL
Z\YWVY4 3HZ[YHUZMLYLUJPHZLU[YLSHTH[YPa`SH
SPHSZLYPNLUWVY\UHWVSx[PJHKLWYLJPVZKL[YHUZMLYLUJPHHWYVIH
KHWVYSVZKPYLJ[VYPVZKLHTIHZZVJPLKHKLZSHJ\HSLZ[HISLJL
LULZLUJPHX\LSVZIPLULZ[YHUZHKVZLU[YLHTIHZZLPU[LYJHT
IPHUHWYLJPVKLTLYJHKVZHS]VHX\LSSVZIPLULZX\LUV[PLULU
\UWYLJPVKLYLMLYLUJPHSVZJ\HSLZZL[YHUZLYLUHJVZ[VTmZ
\U LUWYVTLKPV3VZZLY]PJPVZWVYZ\WHY[LZL[YHUZHUH\U
WYLJPVHJVYKHKVT\[\HTLU[LWVYHTIHZJVTWH|xHZZVIYLSH
IHZLKLS[PLTWVX\LSVZWYVMLZPVUHSLZ`LQLJ\[P]VZKLSHTH[YPa
KLZ[PUHUH[HYLHZWYVWPHZKLSHSPHS3HLTWYLZHWYV`LJ[HJVU
[PU\HYKLZHYYVSSHUKVULNVJPVZJVU7YVSLZ\YLULSM\[\YVKLSH
TPZTHMVYTHLUX\LZLOHUKLZHYYVSSHKVOHZ[HSHHJ[\HSPKHK

+\YPUN[OL`LHY:VWYVSLW\YJOHZLKNVVKZMYVT7YVSLZ\YPU[OL
Z\T VM *37 ;O  " PU [\YU :VWYVSL ZVSK NVVKZ HUK
ZLY]PJLZ[V7YVSLZ\YPU[OLZ\TVM*37;O;YHUZMLYZ
IL[^LLU [OL WHYLU[ HUK Z\IZPKPHY` HYL NV]LYULK I` H [YHUZ
MLYWYPJPUNWVSPJ`HWWYV]LKI`[OLIVHYKZVMKPYLJ[VYZVMIV[O
JVTWHUPLZ^OPJOPULZZLUJLWYV]PKLZ[OH[[OLNVVKZ[YHKLK
IL[^LLU[OLTHYLZVSKH[THYRL[WYPJLZL_JLW[MVYNVVKZSHJ
RPUNHYLMLYLUJLWYPJL^OPJOHYL[YHUZMLYYLKH[JVZ[WS\Z 
VU H]LYHNL :LY]PJLZ PU [\YU HYL [YHKLK H[ H WYPJL T\[\HSS`
HNYLLKIL[^LLUIV[OJVTWHUPLZVU[OLIHZPZVM[OL[PTL[OH[
[OLWHYLU[ZWYVMLZZPVUHSZHUKL_LJ\[P]LZKLKPJH[L[VHJ[P]P[PLZ
PU[OLZ\IZPKPHY`;OLJVTWHU`L_WLJ[Z[VJVU[PU\LKVPUNI\
ZPULZZ^P[O7YVSLZ\YPU[OLM\[\YLPU[OLZHTLTHUULYHZKVUL
\U[PS[OLWYLZLU[

,SPU[LYJHTIPVKLIPLULZ`ZLY]PJPVZLU[YLSHTH[YPa`SHSPHSLZ[m
KHKVLTPULU[LTLU[LWVYSVZPN\PLU[L!

;OLL_JOHUNLVMNVVKZHUKZLY]PJLZIL[^LLUWHYLU[HUKZ\I
ZPKPHY`PZWYPUJPWHSS`HZMVSSV^Z!

*VTWYHKLX\LZVTHK\YV
)PLULZPU[LYTLKPVZ
*VTWYHKLTHU[LX\PSSH
*VTWYHKLSLJOLLUWVS]V
*VTWYHKLX\LZVM\UKPKV
:LY]PJPVZKLHKTPUPZ[YHJP}U
6[YVZ
;6;(3

4 

 



 


 

3H WHY[PJPWHJP}U HJJPVUHYPH KL SH LTWYLZH LU 7YVSLZ\Y YLWYL


ZLU[H\U KLSHJ[P]VKL:VWYVSL

75

7\YJOHZLVMYPWLULKJOLLZL
0U[LYTLKPH[LNVVKZ
)\[[LYW\YJOHZLZ
7V^KLYLKTPSRW\YJOHZLZ
4LS[LKJOLLZLW\YJOHZLZ
)HJRVMJLZLY]PJLZ
6[OLYZ
;6;(3

*37;/

 



 


 

;OLJVTWHU`ZLX\P[`PU[LYLZ[PU7YVSLZ\YYLWYLZLU[Z 
VM:VWYVSLZHZZL[Z

b) Comercial Santa Elena S.A.

b) Comercial Santa Elena S.A..

:VJPLKHK(U}UPTH*LYYHKH
9<;
*HWP[HSZ\ZJYP[V`WHNHKV!4 

*SVZLS`OLSK:[VJR*VYWVYH[PVU
;H_WH`LY5Y
:\IZJYPILKHUKWHPKJHWP[HS!*37;O

Directores

Directors

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHUJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHUJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

.LYLU[L.LULYHS!
,YULZ[V(SK\UH[L4VU[LZ
7VYJLU[HQLKLWHY[PJPWHJP}UKLSHTH[YPa! 
=HYPHJPVULZK\YHU[LLSLQLYJPJPV!

+PYLJ[VYLZJVT\ULZHSHTH[YPa`SPHS!
5VL_PZ[LU

.LULYHS4HUHNLY!
7HYLU[WLYJLU[HNLPU[LYLZ[!
=HYPH[PVUZK\YPUNWLYPVK!
+PYLJ[VYZZOHYLKI`WHYLU[HUKZ\IZPKPHY`!

+\YHU[LLSLQLYJPJPV:VWYVSL]LUKP}IPLULZH*VTLYJPHS:HU[H
,SLUH:(WVY4  3HZ[YHUZMLYLUJPHZLU[YLSHTH
[YPa`SHSPHSZLYPNLUWVY\UHWVSx[PJHKLWYLJPVZKL[YHUZMLYLUJPH
HWYVIHKHWVYLSKPYLJ[VYPVKLSH:VJPLKHKSHJ\HSLZ[HISLJLLU
LZLUJPHX\LSVZIPLULZ[YHUZHKVZLU[YLHTIHZZLPU[LYJHTIPHU
HWYLJPVKLTLYJHKV3HLTWYLZHWYV`LJ[HJVU[PU\HYKLZHYYV
SSHUKVULNVJPVZJVU*VTLYJPHS:HU[H,SLUH:(LULSM\[\YV
KL SH TPZTH MVYTH LU X\L ZL OHU KLZHYYVSSHKV OHZ[H SH HJ
[\HSPKHK

+\YPUN[OL`LHY:VWYVSLZVSKNVVKZ[V*VTLYJPHS:HU[H,SLUH
:(PU[OLZ\TVM*37;O ;YHUZMLYZIL[^LLU[OL
WHYLU[HUKZ\IZPKPHY`HYLNV]LYULKI`H[YHUZMLYWYPJPUNWVSPJ`
HWWYV]LKI`[OLIVHYKVM[OL*VTWHU`^OPJOPULZZLUJLWYV
]PKLZ[OH[[OLNVVKZ[YHKLKIL[^LLU[OLTHYLZVSKH[THYRL[
WYPJLZ;OLJVTWHU`L_WLJ[Z[VJVU[PU\LKVPUNI\ZPULZZ^P[O
*VTLYJPHS:HU[H,SLUH:(PU[OLM\[\YLPU[OLZHTLTHUULYHZ
KVUL\U[PS[OLWYLZLU[

,SPU[LYJHTIPVKLIPLULZ`ZLY]PJPVZLU[YLSHTH[YPa`SHSPHSLZ[m
KHKVLTPULU[LTLU[LWVYSH]LU[HKLWYVK\J[VZ[LYTPUHKVZ
3HWHY[PJPWHJP}UHJJPVUHYPHKLSHLTWYLZHLU*VTLYJPHS:HU[H
,SLUH:(YLWYLZLU[H\U KLSHJ[P]VKL:VWYVSL

76

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

,YULZ[V(SK\UH[L


5VUL

;OLL_JOHUNLVMNVVKZHUKZLY]PJLZIL[^LLUWHYLU[HUKZ\I
ZPKPHY`PZWYPUJPWHSS`[OLZHSLVMUPZOLKNVVKZ
;OL JVTWHU`Z LX\P[` PU[LYLZ[ PU *VTLYJPHS :HU[H ,SLUH :(
YLWYLZLU[Z VM:VWYVSLZHZZL[Z

c) Sociedad Agrcola y Lechera Praderas Australes S.A.

c) Sociedad Agrcola y Lechera Praderas Australes S.A.

:VJPLKHK(U}UPTH*LYYHKH
9<;
*HWP[HSZ\ZJYP[V`WHNHKV!4  

*SVZLS`OLSK:[VJR*VYWVYH[PVU
;H_WH`LY5Y
:\IZJYPILKHUKWHPKJHWP[HS!*37;O 

Directores

Directors

/\NV*V]HYY\IPHZ3HSHUUL
1VZt-YHUJPZJV:PS]H)HYYVPSOL[

/\NV*V]HYY\IPHZ3HSHUUL
1VZt-YHUJPZJV:PS]H)HYYVPSOL[

.LYLU[L.LULYHS!
/\NV*V]HYY\IPHZ3HSHUUL
7VYJLU[HQLPUKPYLJ[VKLWHY[PJPWHJP}UKLSHTH[YPa! 
=HYPHJPVULZK\YHU[LLSLQLYJPJPV!

+PYLJ[VYLZJVT\ULZHSHTH[YPa`SPHS!
5VL_PZ[LU

.LULYHS4HUHNLY!
/\NV*V]HYY\IPHZ3HSHUU
7HYLU[WLYJLU[HNLPU[LYLZ[!

=HYPH[PVUZK\YPUNWLYPVK!

+PYLJ[VYZZOHYLKI`WHYLU[HUKZ\IZPKPHY`! 5VUL

+\YHU[L LS LQLYJPJPV :VWYVSL UV [YHUZ} IPLULZ V ZLY]PJPVZ KP


YLJ[HTLU[L JVU 7YHKLZ\Y :PU LTIHYNV H [YH]tZ KL 7YVSLZ\Y
[YHUZ}IPLULZWVY4 JVUZPZ[LU[LM\UKHTLU[HSTLU[L
LUSHJVTWYHKLSLJOLMYLZJH

+\YPUN[OL`LHY:VWYVSLKPKUV[[YHKLNVVKZVYZLY]PJLZKPYLJ[S`
^P[O7YHKLZ\Y/V^L]LY[OYV\NO7YVSLZ\YP[[YHKLKNVVKZ^VY[O
*37;OTVZ[S`[OLW\YJOHZLVMMYLZOTPSR

3HWHY[PJPWHJP}UHJJPVUHYPHKLSHLTWYLZHLU7YHKLZ\YYLWYL
ZLU[H\U KLSHJ[P]VKL:VWYVSL

;OLJVTWHU`ZLX\P[`PU[LYLZ[PU7YHKLZ\YYLWYLZLU[Z 
VM:VWYVSLZHZZL[Z

d) Comercial Dos Alamos S.A.

d) Comercial Dos Alamos S.A.

:VJPLKHK(U}UPTH*LYYHKH
9<; 2
*HWP[HSZ\ZJYP[V`WHNHKV!4  

*SVZLS`OLSK:[VJR*VYWVYH[PVU
;H_WH`LY5Y 2
:\IZJYPILKHUKWHPKJHWP[HS!*37;O 

Directores

Directors

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHUJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHUJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

.LYLU[L.LULYHS!
,YULZ[V(SK\UH[L4VU[LZ
7VYJLU[HQLPUKPYLJ[VKLWHY[PJPWHJP}UKLSHTH[YPa! 
=HYPHJPVULZK\YHU[LLSLQLYJPJPV!

+PYLJ[VYLZJVT\ULZHSHTH[YPa`SPHS!
5VL_PZ[LU

.LULYHS4HUHNLY!
,YULZ[V(SK\UH[L4VU[LZ
7HYLU[WLYJLU[HNLPU[LYLZ[!

=HYPH[PVUZK\YPUNWLYPVK!

+PYLJ[VYZZOHYLKI`WHYLU[HUKZ\IZPKPHY`! 5VUL

+\YHU[LLSLQLYJPJPV:VWYVSLUV[YHUZ}IPLULZVZLY]PJPVZKPYLJ
[HTLU[LJVU*VTLYJPHS+VZ(SHTVZ:(

+\YPUN[OL`LHY:VWYVSLKPKUV[[YHKLNVVKZVYZLY]PJLZKPYLJ[S`
^P[O*VTLYJPHS+VZ(SHTVZ:(

3H WHY[PJPWHJP}U HJJPVUHYPH KL SH LTWYLZH LU *VTLYJPHS +VZ


(SHTVZ:(YLWYLZLU[H\U KLSHJ[P]VKL:VWYVSL

;OL JVTWHU`Z LX\P[` PU[LYLZ[ PU *VTLYJPHS +VZ (SHTVZ :(


YLWYLZLU[Z VM:VWYVSLZHZZL[Z

77

78

memoria anual captulo 5 sector econmico


annual report chapter 5 economic sector

Estados nancieros consolidados


Consolidated nancial statements

:VWYVSL:(. y Filiales / and Subsidiaries


Al 31 de diciembre de 2009 / As of December 31, 2009

ndice / contents
0UMVYTLKLSVZ(\KP[VYLZ0UKLWLUKPLU[LZ



)HSHUJL.LULYHS*VUZVSPKHKV



,Z[HKVKL9LZ\S[HKVZ*VUZVSPKHKV



,Z[HKVKL-S\QVKL,MLJ[P]V*VUZVSPKHKV



5V[HZHSVZ,Z[HKVZ-PUHUJPLYVZ*VUZVSPKHKV



/LJOVZ9LSL]HU[LZ*VUZVSPKHKV



(UmSPZPZ9HaVUHKV*VUZVSPKHKV



0UKPJHKVYLZ-PUHUJPLYVZ*VUZVSPKHKV



4 4PSLZKL7LZVZ
<-<UPKHKKL-VTLU[V
<: +}SHYLZLZ[HKV\UPKLUZLZ

79

80

memoria anual estados nancieros consolidados


annual report consolidated nancial statements

Informe de los auditores independientes


(SKLKPJPLTIYLKL (ZVM+LJLTILY 

:HU[PHNVKLMLIYLYVKL

:L|VYLZ(JJPVUPZ[HZ`+PYLJ[VYLZ
:VWYVSL:(

 /LTVZLMLJ[\HKV\UHH\KP[VYxHHSVZIHSHUJLZNLULYHSLZJVUZVSPKHKVZKL:VWYVSL:(`MPSPHSLZHSKLKPJPLTIYLKL 
``HSVZJVYYLZWVUKPLU[LZLZ[HKVZKLYLZ\S[HKVZ`KLMS\QVZKLLMLJ[P]VWVYSVZH|VZ[LYTPUHKVZLULZHZMLJOHZ3H
WYLWHYHJP}UKLKPJOVZLZ[HKVZMPUHUJPLYVZX\LPUJS\`LUZ\ZJVYYLZWVUKPLU[LZUV[HZLZYLZWVUZHIPSPKHKKLSHHKTPUPZ[YHJP}U
KL:VWYVSL:(5\LZ[YHYLZWVUZHIPSPKHKJVUZPZ[LLULTP[PY\UHVWPUP}UZVIYLLZ[VZLZ[HKVZMPUHUJPLYVZJVUIHZLLUSHZH\
KP[VYxHZX\LLMLJ[\HTVZ,SHUmSPZPZYHaVUHKV`SVZOLJOVZYLSL]HU[LZHKQ\U[VZUVMVYTHUWHY[LPU[LNYHU[LKLLZ[VZLZ[HKVZ
MPUHUJPLYVZWVYSV[HU[VLZ[LPUMVYTLUVZLL_[PLUKLHSVZTPZTVZ
 5\LZ[YHZH\KP[VYxHZM\LYVULMLJ[\HKHZKLHJ\LYKVJVUUVYTHZKLH\KP[VYxHNLULYHSTLU[LHJLW[HKHZLU*OPSL;HSLZUVYTHZ
YLX\PLYLUX\LWSHUPMPX\LTVZ`YLHSPJLTVZU\LZ[YV[YHIHQVJVULSVIQL[VKLSVNYHY\UYHaVUHISLNYHKVKLZLN\YPKHKX\LSVZLZ
[HKVZMPUHUJPLYVZLZ[mUL_LU[VZKLLYYVYLZZPNUPMPJH[P]VZ<UHH\KP[VYxHJVTWYLUKLLSL_HTLUHIHZLKLWY\LIHZKLL]PKLU
JPHZX\LYLZWHSKHUSVZPTWVY[LZ`SHZPUMVYTHJPVULZYL]LSHKVZLUSVZLZ[HKVZMPUHUJPLYVZ<UHH\KP[VYxHJVTWYLUKL[HTIPtU
\UHL]HS\HJP}UKLSVZWYPUJPWPVZKLJVU[HIPSPKHK\[PSPaHKVZ`KLSHZLZ[PTHJPVULZZPNUPMPJH[P]HZOLJOHZWVYSHHKTPUPZ[YHJP}U
KLSH:VJPLKHKHZxJVTV\UHL]HS\HJP}UKLSHWYLZLU[HJP}UNLULYHSKLSVZLZ[HKVZMPUHUJPLYVZ*VUZPKLYHTVZX\LU\LZ[YHZ
H\KP[VYxHZJVUZ[P[\`LU\UHIHZLYHaVUHISLWHYHM\UKHTLU[HYU\LZ[YHVWPUP}U
 ,UU\LZ[YHVWPUP}USVZTLUJPVUHKVZLZ[HKVZMPUHUJPLYVZJVUZVSPKHKVZWYLZLU[HUYHaVUHISLTLU[LLU[VKVZZ\ZHZWLJ[VZ
ZPNUPMPJH[P]VZSHZP[\HJP}UMPUHUJPLYHKL:VWYVSL:(`MPSPHSLZHSKLKPJPLTIYLKL `SVZYLZ\S[HKVZKLZ\ZVWLYH
JPVULZ`SVZMS\QVZKLLMLJ[P]VWVYSVZH|VZ[LYTPUHKVZLULZHZMLJOHZKLHJ\LYKVJVUWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU
[LHJLW[HKVZLU*OPSL
 :LNUSVZL|HSHKVLU5V[HLUJVUJVYKHUJPHJVULSWYVJLZVKLJVU]LYNLUJPHKLMPUPKVHSLMLJ[VLU*OPSLHJVU[HYKLS
LQLYJPJPVSH:VJPLKHKHKVW[HYmSHZ5VYTHZ0U[LYUHJPVUHSLZKL0UMVYTHJP}U-PUHUJPLYH

Javier Gatica Menke


RUT: 7.003.684-3

81

Balance general Soprole y liales


Soprole consolidated and subsidiaries chilean GAAP
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


activos / assets
+PZWVUPISL*HZOHUK)HURZ
+L\KVYLZWVY]LU[HUL[V;YHKLYLJLP]HISLZUL[
+VJ\TLU[VZWVYJVIYHYUL[V5V[LZYLJLP]HISLUL[
+L\KVYLZ]HYPVZUL[V:\UKY`KLI[VYZUL[
+VJ\TLU[VZ`J\LU[HZWVYJVIYHYLTWYLZHZYLSHJPVUHKHZ
5V[LZHUKHJJV\U[ZYLJLP]HISLYLSH[LKJVTWHUPLZ
,_PZ[LUJPHZUL[V0U]LU[VYPLZUL[
0TW\LZ[VZWVYYLJ\WLYHY9LM\UKHISL[H_LZ
.HZ[VZWHNHKVZWVYHU[PJPWHKV7YLWHPKL_WLUZLZ
0TW\LZ[VZKPMLYPKVZ+LMLYYLK[H_LZ
6[YVZHJ[P]VZJPYJ\SHU[LZ6[OLYJ\YYLU[HZZL[Z
;6;(3(*;0=6:*09*<3(5;,:;6;(3*<99,5;(::,;:

;LYYLUVZ3HUK
*VUZ[Y\JJPVULZ`VIYHZKLPUMYHLZ[Y\J[\YH)\PSKPUNZHUKPUMYHZ[Y\J[\YL
4HX\PUHYPHZ`LX\PWVZ4HJOPULY`HUKLX\PWTLU[
6[YVZHJ[P]VZMPQVZ6[OLYMP_LKHZZL[Z
4H`VY]HSVYWVYYL[HZHJP}U[tJUPJHKLSHJ[P]VMPQV
;LJOUPJHSYL]HS\H[PVUVMMP_LKHZZL[Z
+LWYLJPHJP}UTLUVZ+LWYLJPH[PVUSLZZ
;6;(3(*;0=6:-016:;6;(3-0?,+(::,;:

0U]LYZPVULZLUV[YHZZVJPLKHKLZ0U]LZ[TLU[ZPUV[OLYJVTWHUPLZ
+L\KVYLZHSHYNVWSHaV+LI[VYZSVUN[LYT
6[YVZ6[OLYZ
;6;(36;96:(*;0=6:;6;(36;/,9(::,;:
;6;(3(*;0=6:;6;(3(::,;:

82

memoria anual estados nancieros consolidados


annual report consolidated nancial statements

6.277.521
  



5.276.897

 
 


 



 


  
 








 

 
 

 

 
 

  
   




 



 



 
 




 

 



Balance
balancegeneral
generalSoprole
Soproley yliales
Filiales
Soprole
Soprole
consolidated
Consolidated
andand
subsidiaries
Subsidiaries
chilean
Chilean
GAAP
GAAP
(SKLKPJPLTIYLKL
(SKLKPJPLTIYLKL
(ZVM+LJLTILY
(ZVMKLJLTILY




(3+,+0*0,4)9,+,
 


pasivos y patrimonio/ liabilities and shareholders equity


6ISPNZJVUIHUJVZLPUZ[MPUHUJPLYHZJVY[VWSHaV)VYYV^PUNZZOVY[[LYT
6ISPNZJVUIHUJVZLPUZ[MPUHUSHYNVWSHaVWVYJP}UJVY[VWSHaV
)VYYV^PUNZSVUN[LYTZOVY[[LYTWVY[PVU
+P]PKLUKVZWVYWHNHY+P]PKLUKZWH`HISL
*\LU[HZWVYWHNHY(JJV\U[ZWH`HISL
(JYLLKVYLZ]HYPVZ:\UKY`JYLKP[VYZ
7YV]PZPVULZ7YV]PZPVUZ
9L[LUJPVULZ>P[OOVSKPUNZ
0TW\LZ[VZKPMLYPKVZ+LMLYYLK[H_LZ






 
 


 




  
 
 
 


;6;(37(:0=6:*09*<3(5;,:;6;(3*<99,5;30()030;0,:

 





 
 



 


  



6ISPNZJVUIHUJVZLPUZ[MPUHUJPLYHZSHYNVWSHaV)VYYV^PUNZSVUN[LYT
(JYLLKVYLZ]HYPVZSHYNVWSHaV:\UKY`JYLKP[VYZSVUN[LYT
7YV]PZPVULZSHYNVWSHaV7YV]PZPVUZSVUN[LYT
0TW\LZ[VZKPMLYPKVZHSHYNVWSHaV+LMLYYLK[H_LZSVUN[LYT
;6;(37(:0=6:3(9.673(A6;6;(3365.;,9430()030;0,:
05;,9,:405690;(906405690;@05;,9,:;

 

 

*HWP[HSWHNHKV7HPKPUJHWP[HS
6[YHZYLZLY]HZ6[OLYYLZLY]LZ
<[PSPKHKLZYL[LUPKHZ9L[HPULKLHYUPUNZ
<[PSPKHKLZHJ\T\SHKHZ<UKPZ[YPI\[LKLHYUPUNZ
<[PSPKHKKLSLQLYJPJPV7YVMP[SVZZMVY[OL`LHY

 

 



 


 
 

;6;(37(;9046506;6;(3:/(9,/63+,9:,8<0;@



;6;(37(:0=6:@7(;9046506;6;(330()030;0,:

 

83






Estado de resultado consolidado


Consolidated statement of income
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


0UNYLZVZKLL_WSV[HJP}U6WLYH[PUNPUJVTL
*VZ[VZKLL_WSV[HJP}UTLUVZ6WLYH[PUNJVZ[ZSLZZ

 


 


4(9.,5+,,?736;(*065.96::4(9.05

 



.HZ[VZKLHKTPUPZ[YHJP}U`]LU[HZTLUVZ
(KTPUPZ[YH[P]LHUKZLSSPUNL_WLUZLZSLZZ

 



 





 

 




 








9,:<3;(+6(5;,:+,047<,:;6,0;,4,:,?;9(69+05(906:
05*64,),-69,;(?(5+,?;9(69+05(9@0;,4:

 

 

0TW\LZ[VHSHYLU[H0UJVTL[H_

  



<;030+(+7,9+0+((5;,:+,05;,9i:405690;(906
05*64,36::),-69,405690;@05;,9,:;

 

 

9,:<3;(+6+,,?736;(*06567,9(;05.05*64,36::

0UNYLZVZMPUHUJPLYVZ-PUHUJPHSPUJVTL
6[YVZPUNYLZVZM\LYHKLSHL_WSV[HJP}U6[OLYUVUVWLYH[PUNPUJVTL
.HZ[VZMPUHUJPLYVZTLUVZ-PUHUJPHSL_WLUZLZSLZZ
6[YVZLNYLZVZM\LYHKLSHL_WSV[HJP}UTLUVZ6[OLYUVUVWLYH[PUNL_WLUZLZSLZZ
*VYYLJJP}UTVUL[HYPH4VUL[HY`JVYYLJ[PVU
+PMLYLUJPHZKLJHTIPV,_JOHUNLYH[LKPMMLYLUJLZ
9,:<3;(+6-<,9(+,,?736;(*06567,9(;05.05*64,36::

0U[LYtZTPUVYP[HYPV4PUVYP[`0U[LYLZ[
<;030+(+308<0+(05*64,36::),-69,(469;0A(;065
(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZ(TVY[PaH[PVUULNH[P]LNVVK^PSS
<;030+(++,3,1,9*0*0605*64,-69;/,@,(9

84

memoria anual estados nancieros consolidados


annual report consolidated nancial statements














 
 

Estado
de de
ujo
de de
efectivo
consolidado
estado
ujo
efectivo
consolidado
Consolidated
statement
of cash
owsFlows
Consolidated
Statement
of Cash
(SKLKPJPLTIYLKL
(ZVM+LJLTILY
(SKLKPJPTLIYLKL
(ZVMKLJLTILY




(3+,+0*0,4)9,+,
 


-3<165,;6690.05(+6769(*;0=0+(++,67,9(*065
5,;*(:/-36>-96467,9(;065(3(*;0=0;0,:
<[PSPKHKWLYKPKHKLSLQLYJPJPV0UJVTLMVY[OL`LHY
9LZ\S[HKVLU]LU[HKLHJ[P]VZ0UJVTLSVZZMYVTZHSLVMHZZL[Z
7tYKPKH\[PSPKHKLU]LU[HZKLHJ[P]VZMPQVZ0UJVTL3VZZMYVTZHSLVMMP_LKHZZL[Z
*HYNVZHIVUVZHYLZ\S[HKVZX\LUVYLWYLZLU[HUMS\QV
*OHYNLZJYLKP[Z[VPUJVTL[OH[KVUV[YLWYLZLU[JHZOMSV^Z
+LWYLJPHJP}UKLSLQLYJPJPV+LWYLJPH[PVUMVY[OL`LHY
*HZ[PNVZ`WYV]PZPVULZ(JJY\HSZHUK^YP[LVMMZ
(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZTLUVZ(TVY[PaH[PVUULNH[P]LNVVK^PSSSLZZ
*VYYLJJP}UTVUL[HYPHUL[H4VUL[HY`JVYYLJ[PVUUL[
+PMLYLUJPHKLJHTIPVUL[V,_JOHUNLYH[LKPMMLYLUJLUL[
=HYPHJP}UKLHJ[P]VZH\TLU[VZKPZTPU\JPVULZ
*OHUNLZPUHZZL[ZPUJYLHZLZKLJYLHZLZ
+L\KVYLZWVY]LU[HZ;YHKLYLJLP]HISLZ
,_PZ[LUJPHZ0U]LU[VYPLZ
6[YVZHJ[P]VZ6[OLYHZZL[Z
=HYPHJP}UKLWHZP]VZH\TLU[VZKPZTPU\JPVULZ
*OHUNLZPUSPHIPSP[PLZPUJYLHZLZKLJYLHZLZ
*\LU[HZWVYWHNHYYLSHJPVUHKHZJVULSYLZ\S[HKVKLSHL_WSV[HJP}U
(JJV\U[ZWH`HISLYLSH[LK[VVWLYH[PUNPUJVTLL_WLUZLZ
0U[LYLZLZWVYWHNHY0U[LYLZ[ZWH`HISL
0TW\LZ[VHSHYLU[HWVYWHNHYUL[V0UJVTL[H_WH`HISLUL[
0=(`V[YVZZPTPSHYLZWVYWHNHYUL[V=(;HUKV[OLYZWH`HISLUL[
<[PSPKHKKLSPU[LYtZTPUVYP[HYPV0UJVTLSVZZMYVTTPUVYP[`PU[LYLZ[
-3<165,;6769(*;0=0+(+,:+,3(67,9(*05
5,;*(:/-36>-96467,9(;05.(*;0=0;0,:

85



 



 

 



 





  




 
 


 
 

  

  








  
 



 
  


 

 

Estado de ujo de efectivo consolidado


Consolidated statement of cash ows
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


-3<165,;6769(*;0=0+(+,:+,-05(5*0(40,5;6
5,;*(:/-36>-964-05(5*05.(*;0=0;0,:
6I[LUJP}UKLWYtZ[HTVZ3VHUZVI[HPULK
7HNVKLKP]PKLUKVZTLUVZ7H`TLU[VMKP]PKLUKZSLZZ
7HNVKLWYtZ[HTVZTLUVZ7H`TLU[VMSVHUZSLZZ
-S\QVUL[VWVYHJ[P]PKHKLZKLMPUHUJPHTPLU[V5L[JHZOMSV^MYVTMPUHUJPUNHJ[P]P[PLZ

 
 

 


 
 
  

 


 


 

 





 



=(90(*0655,;(+,3,-,*;0=6@,-,*;0=6,8<0=(3,5;,
5,;05*9,(:,+,*9,(:,05*(:/(5+*(:/,8<0=(3,5;

  



:(3+6050*0(3+,,-,*;0=6@,-,*;0=6,8<0=(3,5;,
*(:/(5+*(:/,8<0=(3,5;(;),.05505.6-@,(9

 

 

:(3+6-05(3+,,-,*;0=6@,-,*;0=6,8<0=(3,5;,
*(:/(5+*(:/,8<0=(3,5;(;,5+6-@,(9

 

 

-3<165,;6769(*;0=0+(+,:+,05=,9:065
5,;*(:/-36>-96405=,:;05.(*;0=0;0,:
=LU[HZKLHJ[P]VMPQV:HSLZVMMP_LKHZZL[Z
0UJVYWVYHJP}UKLHJ[P]VZMPQVZTLUVZ0UJVYWVYH[PVUVMMP_LKHZZL[ZSLZZ
-S\QVUL[VWVYHJ[P]PKHKLZKLPU]LYZPVU5L[JHZOMSV^MYVTPU]LZ[PUNHJ[P]P[PLZ
-S\QVUL[V[V[HSKLSLQLYJPJPV;V[HSUL[JHZOWYV]PKLK\ZLKK\YPUN[OL`LHY
,MLJ[VKLSHPUMSHJPVUZVIYLLSLMLJ[P]V`LMLJ[P]VLX\P]HSLU[L
,MMLJ[VMPUMSH[PVUVUJHZOHUKJHZOLX\P]HSLU[

86

memoria anual estados nancieros consolidados


annual report consolidated nancial statements

notas aa los
Notas
los estados
estados nancieros
nancieros consolidados
consolidados
Consolidated Statement of Cash Flows

01. Inscripcin en el Registro de Valores


3H:VJPLKHK4H[YPaZLLUJ\LU[YHPUZJYP[HLULS9LNPZ[YVKL=HSVYLZIHQVLS5 `LZ[mZ\QL[HHSHZJHSPaHJP}UKLSH:\WLY
PU[LUKLUJPHKL=HSVYLZ`:LN\YVZ
3HSPHS:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(ZLLUJ\LU[YHPUZJYP[HLULS9LNPZ[YVKL=HSVYLZIHQVLS5 `LZ[mZ\QL[H
HSHZJHSPaHJP}UKLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ

02. Criterios Contables Aplicados


H7LYxVKVJVU[HISL!
3VZWYLZLU[LZLZ[HKVZUHUJPLYVZJVUZVSPKHKVZJVYYLZWVUKLUHSVZLQLYJPJPVZJVTWYLUKPKVZLU[YLLSKLLULYV`LSKL
KPJPLTIYLKL `
I)HZLZKLWYLWHYHJP}U!
3VZWYLZLU[LZLZ[HKVZUHUJPLYVZJVUZVSPKHKVOHUZPKVWYLWHYHKVZKLHJ\LYKVJVUWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[L
HJLW[HKVZLU*OPSL`UVYTHZPTWHY[PKHZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZKL*OPSL
,UJHZVKLL_PZ[PYKPZJYLWHUJPHZLU[YLSVZWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZLTP[PKVZWVYLS*VSLNPVKL*VU
[HKVYLZKL*OPSL(.`SHZUVYTHZPTWHY[PKHZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZWYPTHYmUSHZUVYTHZPTWHY[PKHZ
WVYLZ[HS[PTH
J)HZLZKLWYLZLU[HJP}U!
3VZLZ[HKVZ-PUHUJPLYVZJVUZVSPKHKVZHSKLKPJPLTIYLKL`Z\ZYLZWLJ[P]HZUV[HZOHUZPKVHJ[\HSPaHKVZL_[YHJVU
[HISLTLU[LLU\U ULNH[P]VJVULSVIQL[VKLWLYTP[PY\UHHKLJ\HKHJVTWHYHJP}UJVUSVZLZ[HKVZUHUJPLYVZHSKL
KPJPLTIYLKL 
(SN\UHZJPMYHZTLUVYLZKLSLQLYJPJPVM\LYVUYLJSHZPJHKHZWHYHLMLJ[VZKLOHJLYSHZJVTWHYH[P]HZJVUSVZLZ[HKVZUHU
JPLYVZKLSLQLYJPJPV 
K)HZLZKLJVUZVSPKHJP}U!
3VZWYLZLU[LZLZ[HKVZUHUJPLYVZJVUZVSPKHKVZPUJS\`LUSVZHJ[P]VZWHZP]VZYLZ\S[HKVZ`\QVZKLLMLJ[P]VKLSH:VJPLKHK
4H[YPa`Z\ZSPHSLZWVYSVJ\HSSHZ[YHUZHJJPVULZLMLJ[\HKHZLU[YLSHZZVJPLKHKLZJVUZVSPKHKHZOHUZPKVLSPTPUHKHZYLJVUV
JPLUKVSHWHY[PJPWHJP}UKLSVZPU]LYZPVUPZ[HZTPUVYP[HYPVZIHQVLSY\IYV0U[LYtZ4PUVYP[HYPV
3HZSPHSLZJ\`VZLZ[HKVZUHUJPLYVZOHUZPKVJVUZVSPKHKVZZLKL[HSSHULUJ\HKYVWYLKLUPKV
L*VYYLJJP}UTVUL[HYPH!
3VZLZ[HKVZUHUJPLYVZJVUZVSPKHKVZOHUZPKVHJ[\HSPaHKVZTLKPHU[LSHHWSPJHJP}UKLSHZUVYTHZKLJVYYLJJP}UTVUL[HYPH
KLHJ\LYKVHWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZLU*OPSLJVULSVIQL[VKLYLLQHYSH]HYPHJP}UKLSWVKLYHK
X\PZP[P]VKLSHTVULKHVJ\YYPKHLUSVZYLZWLJ[P]VZLQLYJPJPVZ3HZHJ[\HSPaHJPVULZOHUZPKVKL[LYTPUHKHZZVIYLSHIHZLKLSVZ
xUKPJLZKLWYLJPVZHSJVUZ\TPKVYW\ISPJHKVZWVYLS0UZ[P[\[V5HJPVUHSKL,Z[HKxZ[PJHZX\LKPLYVUVYPNLUH\U ULNH[P]V
LULSLQLYJPJPV `\U LULSLQLYJPJPV

87

M)HZLZKLJVU]LYZP}U!
3VZHJ[P]VZ`WHZP]VZLUTVULKHL_[YHUQLYH`HX\LSSVZWHJ[HKVZLU\UPKHKLZKLMVTLU[VOHUZPKVJVU]LY[PKVZHWLZVZHSHZ
ZPN\PLU[LZ[HZHZKLJHTIPV]PNLU[LZHSHMLJOHKLJPLYYLKLSVZLZ[HKVZUHUJPLYVZJVUZVSPKHKVZ!

+3(9

,Z[HKV\UPKLUZL6IZLY]HKV
,\YVZ
<UPKHKKL-VTLU[V

 




 




 


N,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ!
7HYHLZ[PTHYLSTVU[VKLSHWYV]PZP}UWHYHPUJVIYHISLZSH:VJPLKHK4H[YPa`Z\ZSPHSLZHWSPJHU[HZHZLU]PY[\KKLSHHU[PNLKHK
KLSVZZHSKVZKLKL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZ3HZ[HZHZZVUKL\U WHYHSHZJ\LU[HZ
]LUJPKHZJVU\UHHU[PNLKHKKLLU[YL`KxHZ`KL\U WHYHSHZJ\LU[HZ]LUJPKHZJVU\UHHU[PNLKHKZ\WLYPVYH
KxHZ(KPJPVUHSTLU[LLZ[HZZVJPLKHKLZL]HSHUJHZVHJHZVSHZJ\LU[HZ]LUJPKHZJVU\UHHU[PNLKHKTLUVYHKxHZ
JVUZ[P[\`LUKVWYV]PZP}UWHYHHX\LSSVZZHSKVZX\LZLLZ[PTHUKLK\KVZHYLJ\WLYHJP}U
3HWYV]PZP}UZLWYLZLU[HKLK\JPKHKLKL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZ
3HWYV]PZP}UKL[LYTPUHKHIHQVSVZWHYmTL[YVZHU[LZKLZJYP[VZYLZ\S[HZLNUSH(KTPUPZ[YHJP}UYHaVUHISLWHYHJ\IYPYSHL]LU
[\HSPUJVIYHIPSPKHK
O,_PZ[LUJPHZ!
3HZL_PZ[LUJPHZKLWYVK\J[VZ[LYTPUHKVZ`LUWYVJLZVZLWYLZLU[HU]HSVYPaHKVZHSJVZ[VKLWYVK\JJP}UX\LPUJS\`LLS]HSVY
KLSHZTH[LYPHZWYPTHZTHUVKLVIYH`NHZ[VZPUKPYLJ[VZKLMHIYPJHJP}UJVYYLNPKVTVUL[HYPHTLU[L
3HZTH[LYPHZWYPTHZ`TH[LYPHSLZZLWYLZLU[HU]HSVYPaHKVZHZ\JVZ[VKLHKX\PZPJP}UHJ[\HSPaHKVKLHJ\LYKVHUVYTHZKL
JVYYLJJP}UTVUL[HYPH
:LOHJVUZ[P[\PKV\UHWYV]PZP}UKLVIZVSLZJLUJPHWHYHWYVK\J[VZKLSLU[VTV]PTPLU[VLUIHZLHSHYV[HJP}UKLSVZTPZTVZ3H
]HSVYPaHJP}UKHKHHSHZL_PZ[LUJPHZUVL_JLKLZ\]HSVYUL[VLZ[PTHKVKLYLHSPaHJP}U`YLWVZPJP}UZLNUJVYYLZWVUKH
P6WLYHJPVULZKLJVTWYHJVUWHJ[VKLYL[YV]LU[H!
(S  KL KPJPLTIYL KL   `  LZ[HZ VWLYHJPVULZ ZL LUJ\LU[YHU ]HSVYPaHKHZ H Z\ ]HSVY KL JVTWYH TmZ SVZ PU[LYLZLZ
KL]LUNHKVZHSJPLYYLKLJHKHLQLYJPJPVYLZ\S[HU[LHSHWSPJHYSH[HZHPTWSxJP[HLU[YLLSTVU[VWHNHKVLUSHJVTWYH`LSTVU[V
JVTWYVTL[PKVHJVIYHYHSYLHSPaHYSHYL[YV]LU[HLUWYVWVYJP}UHS[PLTWV[YHUZJ\YYPKV
Q(J[P]VQV!
3VZIPLULZKLSHJ[P]VQVZLWYLZLU[HU]HSVYPaHKVZHSJVZ[VKLHKX\PZPJP}UVKLJVUZ[Y\JJP}UZLNUJVYYLZWVUKHHJ[\HSPaHKV
KLHJ\LYKVHUVYTHZKLJVYYLJJP}UTVUL[HYPH
:LPUJS\`LIHQVLZ[LY\IYVLSTH`VY]HSVYUL[VJVYYLZWVUKPLU[LHSHYL[HZHJP}U[tJUPJHKLHJ[P]VZQVZLMLJ[\HKHWVYSHSPHS
:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(LUH|VZHU[LYPVYLZLUJVUMVYTPKHKJVUSVLZ[HISLJPKVLUSH*PYJ\SHY5 KL
SH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ
3VZYLW\LZ[VZKLZ[PUHKVZHSHTHU[LUJP}UKLHJ[P]VZQVZZLHJ[P]HUHZ\]HSVYKLJVZ[VZLJVYYPNLUTVUL[HYPHTLU[L`ZL
PTW\[HUHYLZ\S[HKVZHSTVTLU[VKLSJVUZ\TV:LJSHZPJHULULSY\IYV6[YVZ(J[P]VZ-PQVZ
3VZIPLULZKLSHJ[P]VQVX\LZLTHU[PLULU[LTWVYHSTLU[LPUHJ[P]VZZLKLWYLJPHUSPULHSTLU[L`Z\LMLJ[VLUYLZ\S[HKVZZL
WYLZLU[HKLU[YVKLSY\IYV6[YVZ,NYLZVZ-\LYHKL,_WSV[HJP}U(Z\]LaSVZHJ[P]VZQVZX\LZLLUJ\LU[YHUKPZWVUPISLZWHYH
SH]LU[HZLWYLZLU[HUHZ\]HSVYLZ[PTHKVKLYLHSPaHJP}UJ\HUKVLZ[LLZTLUVYHZ\]HSVYUL[VLUSPIYVZ`ZLWYLZLU[HUKLU[YV
KLSY\IYV6[YVZ(J[P]VZ
R+LWYLJPHJP}UHJ[P]VQV!
3HKLWYLJPHJP}ULZJHSJ\SHKHSPULHSTLU[LZVIYLLS]HSVYHJ[\HSPaHKVKLSVZIPLULZKLHJ\LYKVJVUSVZH|VZKL]PKH[PSYLTH
ULU[L

88

memoria anual estados nancieros consolidados


annual report consolidated nancial statements

S(J[P]VZLUSLHZPUN!
3VZIPLULZHKX\PYPKVZIHQVSHTVKHSPKHKKLSLHZPUNUHUJPLYVOHUZPKVJVU[HIPSPaHKVZLUZ\MLJOHKLHKX\PZPJP}UZLNULS
]HSVYHJ[\HSKL[VKVZSVZWHNVZM\[\YVZKLHJ\LYKVHSHZJVUKPJPVULZLZWLJxJHZKLJHKHJVU[YH[V
3VZHJ[P]VZLUSLHZPUNZLYL]HSVYPaHU`KLWYLJPHUKLHJ\LYKVHSHZTPZTHZUVYTHZZL|HSHKHZWHYHLSYLZ[VKLSHJ[P]VQV`
ZVUJSHZPJHKVZLULSY\IYV6[YVZ(J[P]VZ-PQVZ+PJOVZHJ[P]VZUVZVUQ\YxKPJHTLU[LKLWYVWPLKHKKLSHLTWYLZHWVYSVX\L
TPLU[YHZUVZLLQLYaHSHVWJP}UKLJVTWYHUVZLW\LKLKPZWVULYSPIYLTLU[LKLLSSVZ
T0UKLTUPaHJP}UWVYH|VZKLZLY]PJPV!
3H:VJPLKHK4H[YPa`Z\ZSPHSLZKPYLJ[HZ[PLULUWHJ[HKVJVUWHY[LKLZ\WLYZVUHSLSWHNVWVYJVUJLW[VKLPUKLTUPaHJP}UWVY
H|VZKLZLY]PJPVH[VKVL]LU[V3HWYV]PZP}UJVYYLZWVUKPLU[LOHZPKVJHSJ\SHKHHWSPJHUKVLSTt[VKVKLS]HSVYHJ[\HSKLSJVZ[V
KL]LUNHKVKLSILULJPVJVUZPKLYHUKVSVZH|VZKLZLY]PJPVSHMLJOHLZWLYHKHKLYL[PYVVQ\IPSHJP}ULSZ\LSKVHJ[\HSKL[VKV
LSWLYZVUHSX\L[PLULKLYLJOVHKPJOVILULJPV`\UH[HZHKLPU[LYtZKLS 
U0TW\LZ[VHSHYLU[HLPTW\LZ[VZKPMLYPKVZ!
,SPTW\LZ[VHSHYLU[HZLWYV]PZPVUHZVIYLSHIHZLKLSHYLU[HSxX\PKHPTWVUPISLKL[LYTPUHKHZLNUSHZUVYTHZLZ[HISLJPKHZLU
SH3L`KL0TW\LZ[VHSH9LU[H
3VZPTW\LZ[VZKPMLYPKVZZLYLNPZ[YHUKLHJ\LYKVHSVZL|HSHKVLUSH*PYJ\SHY5KLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`
:LN\YVZ3HZKPMLYLUJPHZ[LTWVYHYPHZX\LL_PZ[LULU[YLSHIHZL[YPI\[HYPHKLHJ[P]VZ`WHZP]VZ`Z\IHZLJVU[HISLPUJS\`LUKV
SHZWtYKPKHZ[YPI\[HYPHZHJ\T\SHKHZZVUKL[LYTPUHKHZJVUMVYTLHSVLZ[HISLJPKVLUSVZ)VSL[PULZ;tJUPJVZ5YVZ `
KLS*VSLNPVKL*VU[HKVYLZKL*OPSL(.
3HTLKPJP}UKLSVZHJ[P]VZ`WHZP]VZWVYPTW\LZ[VZKPMLYPKVZZLLMLJ[HLUIHZLHSH[HZHKLPTW\LZ[VX\LKLHJ\LYKVHSH
SLNPZSHJP}U[YPI\[HYPH]PNLU[LZLKLIHHWSPJHYLULSH|VLUX\LSVZHJ[P]VZ`WHZP]VZWVYPTW\LZ[VZKPMLYPKVZZLHUYLHSPaHKVZ
VSPX\PKHKVZ3VZLMLJ[VZM\[\YVZKLJHTIPVZLUSHSLNPZSHJP}U[YPI\[HYPHVLUSHZ[HZHZKLPTW\LZ[VZVUYLJVUVJPKVZLUSVZ
PTW\LZ[VZKPMLYPKVZHWHY[PYKLSHMLJOHLUX\LSH3L`X\LHWY\LIHKPJOVZJHTIPVZZLHW\ISPJHKH,SPTWVY[LKLSVZHJ[P]VZ
WVYPTW\LZ[VZKPMLYPKVZLZYLK\JPKVZPLZULJLZHYPVWVYLSPTWVY[LKLJ\HSX\PLYILULJPV[YPI\[HYPVX\LLUIHZLHSHL]PKLUJPH
KPZWVUPISLZLLZWLYHX\LUVZLYmYLHSPaHKV
|0UNYLZVZKLSHL_WSV[HJP}U!
3VZPUNYLZVZKLL_WSV[HJP}UZLYLJVUVJLUHSTVTLU[VLUX\LSVZWYVK\J[VZZLLUJ\LU[YHUKLZWHJOHKVZ`[YHUZMLYPKVZSVZ
KLYLJOVZ`YPLZNVZHZVJPHKVZJVULSKVTPUPVKLSVZJVYYLZWVUKPLU[LZWYVK\J[VZ
V*VU[YH[VZKLKLYP]HKVZ!
3VZJVU[YH[VZX\LTHU[PLULSH:VJPLKHK4H[YPaHSKLKPJPLTIYLKL `VILKLJLUHJVU[YH[VZKLJVILY[\YHKL
[YHUZHJJPVULZLZWLYHKHZ`ZLWYLZLU[HU]HSVYPaHKVZKLHJ\LYKVJVUSVLZ[HISLJPKVLULS)VSL[xU;tJUPJV5YVKLS*VSLNPV
KL*VU[HKVYLZKL*OPSL(.:LJSHZPJHULUHJ[P]VZVWHZP]VZKLJVY[VWSHaVZLNULS]LUJPTPLU[VKLJHKH\UVKLSVZ
JVU[YH[VZ
W:VM[^HYLJVTW\[HJPVUHS!
3VZ ZVM[^HYL X\L WVZLL SH :VJPLKHK 4H[YPa ` Z\Z SPHSLZ M\LYVU HKX\PYPKVZ JVTV WHX\L[LZ JVTW\[HJPVUHSLZ ,S JVZ[V KL
HKX\PZPJP}U`W\LZ[HLUM\UJPVUHTPLU[VZLYLNPZ[YHUHSJVZ[VKLHKX\PZPJP}UTmZJVYYLJJP}UTVUL[HYPH3HHTVY[PaHJP}UZLKL
[LYTPUHSPULHSTLU[LLUSVZWSHaVZKLUPKVZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZLU*PYJ\SHY5 JVUL_JLWJP}U
KLSHZPU]LYZPVULZYLHSPaHKHZLULSZPZ[LTH:(7:PZ[LTH>VYSK*SHZZSHZJ\HSLZZLHTVY[PaHULU\UWSHaVKLH|VZ7HYH
LMLJ[VZKLJSHZPJHJP}UZLWYLZLU[HUIHQVLSY\IYV6[YVZ(J[P]VZ-PQVZ
X,Z[HKVKL\QVZKLLMLJ[P]V!
3H:VJPLKHK4H[YPa`Z\ZSPHSLZOHUJVUZPKLYHKVJVUMLJJPVUHYLSLZ[HKVKL\QVZKLLMLJ[P]VLUIHZLHSTt[VKVPUKPYLJ[VJVU
ZPKLYHUKVJVTVLMLJ[P]V`LMLJ[P]VLX\P]HSLU[LHX\LSSVZZHSKVZPUJS\PKVZLUSVZY\IYVZKPZWVUPISLKLW}ZP[VZHWSHaV]HSVYLZ
ULNVJPHISLZ`SVZWHJ[VZJVUJVTWYVTPZVKLYL[YV]LU[HJSHZPJHKVZIHQVLSY\IYV6[YVZHJ[P]VZJPYJ\SHU[LZX\LJ\TWSLU
SVZYLX\PZP[VZZL|HSHKVZLULS)VSL[xU;tJUPJV5KLS*VSLNPVKL*VU[HKVYLZKL*OPSL(.:LPUJS\`LUIHQVLSY\IYV-S\QV
6YPNPUHKVWVY(J[P]PKHKLZKLSH6WLYHJP}UHX\LSSVZ\QVZKLLMLJ[P]VYLSHJPVUHKVZJVULSNPYVKLSH:VJPLKHKPUJS\`LUKVSVZ
PU[LYLZLZWHNHKVZ`YLJPIPKVZSVZKP]PKLUKVZWLYJPIPKVZ`LUNLULYHS[VKVZHX\LSSVZ\QVZX\LUVLZ[mUKLUPKVZJVTVKL
PU]LYZP}UVUHUJPHTPLU[V

89

*HILZL|HSHYX\LLSJVUJLW[VVWLYHJPVUHS\[PSPaHKVLULZ[LLZ[HKVLZTmZHTWSPVX\LLSJVUZPKLYHKVLULSLZ[HKVKLYLZ\S
[HKVZ
Y<ZVKLLZ[PTHJPVULZ!
3H(KTPUPZ[YHJP}UKLSH:VJPLKHKOH\[PSPaHKVJPLY[VZZ\W\LZ[VZ`LZ[PTHJPVULZWHYHSHKL[LYTPUHJP}UKLHJ[P]VZ`WHZP]VZ
`SHYL]LSHJP}UKLJVU[PUNLUJPHZHUKLWYLWHYHYLZ[VZLZ[HKVZUHUJPLYVZKLJVUMVYTPKHKJVUWYPUJPWPVZKLJVU[HIPSPKHK
NLULYHSTLU[LHJLW[HKVZLU*OPSL3VZYLZ\S[HKVZYLHSLZWVKYxHUKPMLYPYKLKPJOHZLZ[PTHJPVULZ
*YP[LYPVZ*VU[HISLZ(WSPJHKVZ:VJPLKHKLZ0UJS\PKHZLUSH*VUZVSPKHJP}U

 9<;



564)9,:6*0,+(+


769*,5;(1,+,7(9;0*07(*05
 
05+09,*;6
;6;(3

+09,*;6

 *64,9*0(3:(5;(,3,5(:(
2 :6*796*+,3,*/,+,3:<9:(@-030(3,:


 





 


;6;(3




03. Cambios Contables


+\YHU[LLSLQLYJPJPVJVTWYLUKPKVLU[YLLSKLLULYV`LSKLKPJPLTIYLKL UVZLOHULMLJ[\HKVJHTIPVZLUSHHWSPJH
JP}UKLWYPUJPWPVZJVU[HISLZYLZWLJ[VKLSLQLYJPJPV

04. Deudores de Corto y Largo Plazo


,SZHSKVKLSVZKL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZJSHZPJHKVZLUJSPLU[LZUHJPVUHSLZ`L_[YHUQL
YVZZLWYLZLU[HLULSZPN\PLU[LJ\HKYVHUL_V!


*09*<3(5;,:

9<)96



3(9.673(A6

/(:;( +(:
4:+, /(:;((j6
;6;(3*09*<3(5;,5,;6
 
    :<);6;(3  
   

+L\KVYLZWVY=LU[HZ
  
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ


+VJ\TLU[VZWVYJVIYHY
  
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ


+L\KVYLZ=HYPVZ
    
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ


;6;(3+,<+69,:3(9.673(A6















     









    







       







   

+L[HSSLKLKL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZ




H+L\KVYLZWVY]LU[HZ
5HJPVUHSLZ
,_[YHUQLYVZ
:\I[V[HS

90

:(3+6
4 

 
769*,5;(1,
4 


:(3+6
769*,5;(1,
4 
4

 
 
  

 
  
 

  



 



I+VJ\TLU[VZWVYJVIYHY
5HJPVUHSLZ
:\I[V[HS




 
 

 
 




J+L\KVYLZ]HYPVZ
5HJPVUHSLZ



 

 



:\I[V[HS



 

 



memoria anual estados nancieros consolidados


annual report consolidated nancial statements

05. Saldos y Transacciones con entidades relacionadas


05-694(*065(+0*065(3!
H3HZ[YHUZHJJPVULZJVTLYJPHSLZWYV]LUPLU[LZKLSNPYVLMLJ[\HKHZWVYSH:VJPLKHK4H[YPaJVULU[PKHKLZYLSHJPVUHKHZZLOHU
JVU]LUPKVH\UWSHaVTm_PTVKLJYtKP[VKLKxHZ`UVNLULYHUPU[LYLZLZ
I,SJYP[LYPVKLTH[LYPHSPKHKHKVW[HKVWVYSH:VJPLKHK4H[YPaLZPUMVYTHY[VKHZSHZ[YHUZHJJPVULZYLHSPaHKHZLULSLQLYJPJPV
UVPTWVY[HUKVZ\TVU[V
:HSKVZ`;YHUZHJJPVULZJVULU[PKHKLZYLSHJPVUHKHZ+VJ\TLU[VZ`*\LU[HZWVY*VIYHY
9<;



:6*0,+(+


*69;673(A6
 


3(9.673(A6
 


,
,

-65;,99()9(5+:3(52(3040;,+
-65;,99(3;+













;6;(3,:







:HSKVZ`;YHUZHJJPVULZJVULU[PKHKLZYLSHJPVUHKHZ
;YHUZHJJPVULZ

:6*0,+(+





9<;



-VU[LYYH3[K
,






-VU[LYYH)YHUKZ3HURH3PTP[LK
,
5A4PSR4HSHZPH
,
0HUZHHNYV:(
 

5(;<9(3,A(+,
3(9,3(*05


+,:*907*05+,
3(;9(5:(**05


*VU[YVSHKVYJVT\U
*VU[YVSHKVYJVT\U
*VU[YVSHKVYJVT\U
*VU[YVSHKVYJVT\U
*VU[YVSHKVYJVT\U
*VU[YVSHKVYJVT\U
+PYLJ[VYJVT\U

=LU[HKLWYVK\J[VZ[LYTPUHKVZ 
*VTWYHKLTH[LYPHZWYPTHZ

9LJ\WLYHJPVUKLNHZ[VZ

*VTPZP}UWVY]LU[HZH[LYJLYVZ
 
9LJ\WLYHJPVUKLMVUKVZ

9LJ\WLYHJPVUKLMVUKVZ

*VTWYHKLTH[LYPHZWYPTHZ
 

06. Existencias
(SJPLYYLKLJHKHLQLYJPJPVLZ[LY\IYVPUJS\`LSVZZPN\PLU[LZJVUJLW[VZ!




+,;(33,

 
4 


4 

7YVK\J[VZ[LYTPUHKVZ
4H[LYPHZWYPTHZ
7YV]VIZVSLZJLUJPH

 







;6;(3,:

 

  

91

 


,-,*;6:,5

,-,*;6:,5
465;6 9,:<3;(+6:
465;6 9,:<3;(+6

*(9.6()656
*(9.6()656

   



 


   
 












07. Impuesto a la Renta e Impuestos Diferidos


+LJVUMVYTPKHKJVUSVLZ[HISLJPKVLU*PYJ\SHY5KLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZKLMLJOHKLLULYVKL
SH:VJPLKHK4H[YPa`Z\ZSPHSLZYL]LSHUSHZPN\PLU[LPUMVYTHJP}U!
H:HSKV7YV]PZP}U0TW\LZ[V9LU[H4VU[V7tYKPKH;YPI\[HYPH!
(SKLKPJPLTIYLKL `LSZHSKVKLSHWYV]PZP}UWVYPTW\LZ[VHSHYLU[H`VLSTVU[VKLSHZWtYKPKHZ[YPI\[HYPHZ
ZLNUJVYYLZWVUKHKLSH:VJPLKHK4H[YPa`Z\ZSPHSLZLZLSZPN\PLU[L!



564)9,+,:6*0,+(+







 
796=0:05
7i9+0+(:
047<,:;6
;90)<;(90(:
4 
4 


796=0:05
7i9+0+(:
047<,:;6
;90)<;(90(:
4 
4

:VWYVSL:( 
:VJ7YVJLZHKVYHKL3LJOLKLS:\Y:(
*VTLYJPHS:HU[H,SLUH:(
*VTLYJPHS+VZ(SHTVZ:(
:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ:(

  

 









 






 




;6;(3,:

 



 



-PSPHSLZ0UKPYLJ[HZ
-PSPHSHSKLKPJPLTIYLKL WYLZLU[HYLU[HSxX\PKHULNH[P]H

I:HSKV<[PSPKHKLZ;YPI\[HYPHZ9L[LUPKHZ!
(SKLKPJPLTIYLKL `LSZHSKVKLSHZ\[PSPKHKLZ[YPI\[HYPHZKL:VWYVSL:(WLUKPLU[LZKLKPZ[YPI\JP}U`Z\ZYLZ
WLJ[P]VZJYtKP[VZHZVJPHKVZLZLSZPN\PLU[L!


+,;(33,










 
4 


4

*VUJYtKP[VKLS 
:PUJYtKP[V 







 
 




;6;(3-<;

 



J:HSKV0TW\LZ[VWVYYLJ\WLYHYWHNHY!
(SKLKPJPLTIYLKL `SVZZHSKVZWVYPTW\LZ[VZWVYYLJ\WLYHY`WHNHYPUJS\`LUSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,

92










 
4 


4

7YV]PZP}UPTW\LZ[VKLWYPTLYHJH[LNVYxHLQLYJPJPVHJ[\HS
7YV]PZP}UPTW\LZ[VKLWYPTLYHJH[LNVYxHLQLYJPJPVHU[LYPVY
7YV]PZP}UPTW\LZ[VUPJV(Y[5WLYPVKVHJ[\HS









 

 


 
 

:\I[V[HS

  

 

7HNVZ7YV]PZPVUHSLZ4LUZ\HSLZ
774LZWLJPHSWVYHIZVYJP}UKLWtYKPKHZ
6[YVZJYtKP[VZJVU[YHLSPTW\LZ[VHSHYLU[H









  

 





;6;(3047<,:;6(3(9,5;(7699,*<7,9(9

 

 

memoria anual estados nancieros consolidados


annual report consolidated nancial statements

K:HSKV0TW\LZ[VWVY9LJ\WLYHY!

9LTHULU[L0=(JYtKP[VZJHS
;V[HS0TW\LZ[VWVYYLJ\WLYHY











 

L(J[P]VZ`7HZP]VZ*VTWSLTLU[HYPVZ!
(S  KL KPJPLTIYL KL   `  SVZ ZHSKVZ HJ\T\SHKVZ KL SHZ J\LU[HZ JVTWSLTLU[HYPHZ KLZJVU[HKH Z\ HTVY[PaHJP}U
JVYYLZWVUKPLU[LZVUSVZZPN\PLU[LZ!












(J[P]VJVTWSLTLU[HYPVWVYPTW\LZ[VKPMLYPKV
+LWYLJPHJP}UHJ[P]VQV
;V[HSHJ[P]VJVTWSLTLU[HYPV
7HZP]VJVTWSLTLU[HYPVWVYPTW\LZ[VKPMLYPKV
7YV]PZP}UKLPUKLTUPaHJP}UH|VZKLZLY]PJPV
;6;(37(:0=6*6473,4,5;(906

(j6:,:;04(+6:
+,9,=,9:6

 
4 


4























0TW\LZ[VZKPMLYPKVZLPTW\LZ[VZHSHYLU[H

*65*,7;6:





 

047<,:;6+0-,90+6(*;0=6 047<,:;6+0-,90+67(:0=6 047<,:;6+0-,90+6(*;0=6 047<,:;6+0-,90+67(:0=6
*69;6
3(9.6
*69;6
3(9.6
*69;6
3(9.6
*69;6
3(9.6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6

+0-,9,5*0(:;,4769(90(:
7YV]PZP}UJ\LU[HZPUJVIYHISLZ

0UNYLZVZ(U[PJPWHKVZ

7YV]PZP}UKL]HJHJPVULZ

(TVY[PaHJP}UPU[HUNPISLZ

(J[P]VZLUSLHZPUN

.HZ[VZKLMHIYPJHJP}U

+LWYLJPHJP}U(J[P]V-PQV

0UKLTUPaHJP}UH|VZKLZLY]PJPV
 
6[YVZL]LU[VZ

7YV]PZPVULZ]HYPHZ

7YV]PZP}UVIZVSLZJLUJPHHJ[P]VZ

<[PSPKHKLZUVYLHSPaHKHZ

(Q\Z[LHJ[P]VH]HSVYYLJ\WLYHISL

7tYKPKH[YPI\[HYPH

6;96:
*\LU[HZJVTWSLTLU[HYPHZUL[VKLHTVY[PaH

7YV]PZP}UKL]HS\HJP}U

;6;(3,:








 





 



  

93




 

















  






























 




























 








 















    







0TW\LZ[VZKPMLYPKVZLPTW\LZ[VZHSHYLU[H
0TW\LZ[VZHSHYLU[H
0;,4

 



.HZ[V[YPI\[HYPVJVYYPLU[LWYV]PZP}UPTW\LZ[V

(Q\Z[LNHZ[V[YPI\[HYPVLQLYJPJPVHU[LYPVY

,MLJ[VWVYHJ[P]VZVWHZP]VZWVYPTW\LZ[VKPMLYPKVKLSLQLYJPJPV

)LULJPV[YPI\[HYPVWVYWLYKPKHZ[YPI\[HYPHZ

,MLJ[VWVYHTVY[PaHJP}UKLJ\LU[HZJVTWSLTLU[HYPHZKLHJ[P]VZ`WHZP]VZKPMLYPKVZ
,MLJ[VLUHJ[P]VZVWHZP]VZWVYPTW\LZ[VKPMLYPKVWVYJHTIPVZLUSHWYV]PZP}UKLL]HS\HJP}U
6[YVZJHYNVZVHIVUVZLUSHJ\LU[H










 


  
 



 

 
 




;6;(3,:

  



 
4 


4

08. Otros activos circulantes


(SJPLYYLKLJHKHLQLYJPJPVLZ[LY\IYVPUJS\`LSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,










7HJ[VZJVUJVTWYVTPZVKLYL[YV]LU[H=LY5V[H 
(UPTHSLZ

7YHKLYHZ

6[YVZHJ[P]VZJPYJ\SHU[LZ





















;6;(3,:

 



09. Informacin sobre operaciones de compromiso de compra, compromisos de venta, venta con compromiso de recompra y compra con compromiso de retroventa
de ttulos o valores mobiliarios
6WLYHJPVULZKL]LU[HJVUJVTWYVTPZVKLYLJVTWYH=9*`KLJVTWYHJVUJVTWYVTPZVKLYL[YV]LU[H*9=
*6+


*9=

*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=

*9=


94

-,*/(:
050*06
;,94056























 

 
 
 
 

 
 
 
 

 
 
 
 

 

 


*65;9(7(9;,

)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(


memoria anual estados nancieros consolidados


annual report consolidated nancial statements

465,+( =(369
690.,5 :<:*907* ;(:(

7,:6
 


7,:6

7,:6

7,:6

7,:6
 


7,:6
 
7,:6   
7,:6
 
7,:6



7,:6
  
7,:6
 
7,:6

7,:6
 


7,:6
 


7,:6
  



=(369
-05(3

0+,5;0-0*(*05
+,05:;9<4,5;6:

=(369
4,9*(+6

 
  3,;9(/076;,*(90(
 

 9,(1<:;()3,
    7(.(9i569,(1<:;()3,

 
  7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
 3,;9(/076;,*(90(


 9,(1<:;()3,
 
 7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
  )656)*9,(1<:;()3,

   +,76:0;6(73(A6


 9,(1<:;()3,
 
   7(.(9i)*569,(1<:;()3,   
 
  )656)*9,(1<:;()3,
 
 
 )656)*9,(1<:;()3,

 
  +,76:0;6(73(A656
 

 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,

*9=

*9=

*9=

*9=
*9=
*9=

*9=

*9=

*9=

*9=

*9=

*9=
*9=
*9=

*9=

*9=

*9=

*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=

*9=
*9=
*9=
*9=

*9=

*9=

*9=
*9=

*9=
*9=
*9=
*9=
*9=
*9=








 
 

 

 

 






















































 

 

 

 
 
 

 

 

 

 

 

 
 
 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 

 

 
 
 
 

 

 

 
 

 
 
 
 
 
 

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
:(5;(5+,9:((.,5;,+,=(369,:

:(5;(5+,9:((.,5;,+,=(369,:

:(5;(5+,9:((.,5;,+,=(369,:

)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
)(5*/03,*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(
))=(*699,+69,:+,)63:(:(
))=(*699,+69,:+,)63:(:(
))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(

95

7,:6
 


7,:6



7,:6 


7,:6

7,:6

7,:6



7,:6



7,:6
 


7,:6
 


7,:6



7,:6 


7,:6
 
7,:6 
7,:6
 


7,:6
 


7,:6



7,:6



7,:6

7,:6

7,:6

7,:6

7,:6
 
7,:6
 
7,:6

7,:6
 
7,:6
 
7,:6

7,:6

7,:6
 


7,:6

7,:6

7,:6

7,:6



7,:6



7,:6
 
7,:6

7,:6
 
7,:6



7,:6



7,:6
 


7,:6
 
7,:6



7,:6

7,:6

7,:6

7,:6

7,:6

7,:6


   +,76:0;6(73(A6




 9,(1<:;()3,
   +,76:0;6(73(A656


 9,(1<:;()3,
    +,76:0;6(73(A656


 9,(1<:;()3,
   7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
 )656)(5*6*,5;9(3


 9,(1<:;()3,
 
 )656)(5*6*,5;9(3


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
 
  )656)(5*6*,5;9(356
 

 9,(1<:;()3,
    +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
     +,76:0;6(73(A6
 
    7(.(9i9,(1<:;()3,

   +,76:0;6(73(A6


 9,(1<:;()3,
 
  3,;9(/076;,*(90(
 

 9,(1<:;()3,
 
 3,;9(/076;,*(90(


 9,(1<:;()3,
 
 3,;9(/076;,*(90(


 9,(1<:;()3,
   7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

 
  7(.(9i9,(1<:;()3,
 
    7(.(9i569,(1<:;()3,
 
   7(.(9i569,(1<:;()3,

 
 7(.(9i569,(1<:;()3,

    7(.(9i9,(1<:;()3,
 
   7(.(9i9,(1<:;()3,

   7(.(9i569,(1<:;()3,

     +,76:0;6(73(A6
 

 9,(1<:;()3,
 
  )656)*9,(1<:;()3,

 
 )656)*9,(1<:;()3,

 
 )656)*9,(1<:;()3,

   +,76:0;6(73(A656


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
 
  7(.(9i)*9,(1<:;()3,
 
 
 )656)*9,(1<:;()3,

 
  )656)*9,(1<:;()3,
 
   +,76:0;6(73(A656


 9,(1<:;()3,
    +,76:0;6(73(A656
 

 9,(1<:;()3,
   +,76:0;6(73(A656


 9,(1<:;()3,
 
 )656)*9,(1<:;()3,

   +,76:0;6(73(A6


 9,(1<:;()3,
 
 )656*63)<59,(1<:;()3, 
 
 )656)*9,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,


10. Activos Fijos


H+L[HSSLx[LTLZKLLZ[LY\IYV!


)0,5,:+,3(*;0=6-016


H;LYYLUVZ

=(369
)9<;6
4 

 
+,79,*0(*05
(*<4<3(+(
4 


=(369
+,79,*0(*05
)9<;6
(*<4<3(+(
4 
4

 



 

I*VUZ[Y\JJPVULZ`VIYHZ
KL0UMYHLZ[Y\J[\YH
7SHU[HZ`VJPUHZ
6IYHZKLPUMYHLZ[Y\J[\YH
6IYHZLUJVUZ[Y\JJP}U


 
 

 



   


 



:\I[V[HS

 

   

J4HX\PUHYPHZ`LX\PWVZ
4HX\PUHYPHZ`LX\PWVZ
=LOxJ\SVZKL[YHUZWVY[L

  
   

 
  

:\I[V[HS

  

  

K9L[HZHJP}U[tJUPJH

 

 

 

L6[YVZHJ[P]VZQVZ
4\LISLZ`[PSLZ
,U]HZLZ
,X\PWVZKLJVTW\[HJP}U
(UPTHSLZ]HJHZ`[VYVZ
9LW\LZ[VZ
(J[P]VZLUSLHZPUN

 

 




 
 

 



  




   


 




 

 

  

    

  

:\I[V[HS
;6;(3,:

I+LWYLJPHJP}UKLSLQLYJPJPV!

9<)96







 
4 


4

9LZ\S[HKVKLSHL_WSV[HJP}U

9LZ\S[HKVM\LYHKLSHL_WSV[HJP}UV[YVZLNYLZVZ





 




;6;(3,:





J:HSKVTH`VY]HSVYWVYYL[HZHJP}U[tJUPJHKLSHJ[P]VQV!
,STH`VY]HSVYWVYYL[HZHJP}U[tJUPJHKLSHJ[P]VQV`Z\YLZWLJ[P]HKLWYLJPHJP}UHJ\T\SHKHHSJPLYYLKLJHKHLQLYJPJPVLZSH
ZPN\PLU[L!


9<)96


96

 
=(369
+,79,*0(*05
)9<;6
(*<4<3(+(
4 
4 

*VUZ[Y\JJPVULZ`VIYHZKL
PUMYHLZ[Y\J[\YH
4HX\PUHYPHZ`LX\PWVZ

 
 

;6;(3,:

 

memoria anual estados nancieros consolidados


annual report consolidated nancial statements


 
 


=(369
+,79,*0(*05
)9<;6
(*<4<3(+(
4 
4




 


 

11. Menor y Mayor valor de inversiones


(SKLKPJPLTIYLKL SHJ\LU[HTH`VY]HSVYKLPU]LYZP}UOHZPKVHTVY[PaHKHLUZ\[V[HSPKHK
4H`VY=HSVY




 9<;





:6*0,+(+


 
465;6
:(3+6
(469;0A(+6
4(@69
7,906+6
=(369

2 :6*0,+(+796*,:(+69(+,3,*/,+,3:<9:(
;6;(3


465;6
:(3+6
(469;0A(+6
4(@69
7,906+6
=(369





  





  

12. Otros (Activos)


)HQVLZ[LY\IYVZLJSHZPJHUHSN\UVZHJ[P]VZQVZWHYHSH]LU[HJVUZPKLYHKVZWYLZJPUKPISLZSVZX\LOHUZPKVHQ\Z[HKVZHZ\Z
WYVIHISLZ]HSVYLZKLYLHSPaHJP}UJ\HUKVLZ[L]HSVYLZTLUVYX\LLS]HSVYSPIYV
;HTIPtUJVTWVULLZ[LY\IYVSHPU]LYZP}ULUWYHKLYHZKLSHSPHS:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ:(7YHKLZ\Y
:(SHX\LZL]HYLLQHUKVLUSVZYLZ\S[HKVZTLUZ\HSTLU[L
(SKLKPJPLTIYLKL `LSKL[HSSLKLLZ[LY\IYVLZLSZPN\PLU[L!

+,;(33,

 
4 

4LQVYHZPUT\LISLHYYLUKHKV
(J[P]VZQVZWHYHSH]LU[H
<WNYHKL:(7
7YHKLYHZ
6[YVZHJ[P]VZ
;6;(3


4

 
 














13. Obligaciones con bancos e instituciones nancieras a corto plazo



9<;



)(5*6605:;0;<*05
-05(5*0,9(

*VY[V7SHaVJ}KPNV
 ,:;(+6
2 :(5;(5+,9
 +,*/03,

6[YVZ

;6;(3,:

4VU[VJHWP[HSHKL\KHKV

;HZHPU[WYVTHU\HS

+63(9,:

 








 

3HYNV7SHaV*VY[V7SHaVJ}KPNV
2 :(5;(5+,9

6[YVZ

;6;(3,:

4VU[VJHWP[HSHKL\KHKV

;HZHPU[WYVTHU\HS

;076:+,465,+(:,5+0*,+,9,(1<:;,
,<96:
@,5,:
6;9(:465,+(:
<-
569,(1<:;()3,:


,?;9(51,9(:
 
            







 

 



 
 
 







 






























































































7VYJLU[HQLVISPNHJPVULZTVULKHL_[YHUQLYH 



7VYJLU[HQLVISPNHJPVULZTVULKHUHJPVUHS 



97

 






 
 
  







;6;(3,:
 



 




 
  



   
    


 


 
 

 

 


 
 

14. Obligaciones con bancos e instituciones nancieras largo plazo




9<;











)(5*66
05:;0;<*05
-05(5*0,9(

2 :(5;(5+,9






;6;(3,:

465,+(
05+0*,+,
9,(1<:;,

(j6:+,=,5*040,5;6
-,*/(*0,99,

7,96+6(*;<(3
4:+, 4:+, 4:+, 4:+, 4:+,(j6:
;6;(33(9.6
;(:(+,
/(:;( /(:;( /(:;( /(:;( 465;6 73(A6 73(A6(3*0,99, 05;,9,:






+,36:,,--
(5<(3

+}SHYLZ
,\YVZ
@LULZ
<-
UVYLHQ\Z[HISLZ
6[YHZTVULKHZ


























































 















 

7VYJLU[HQLVISPNHJPVULZTVULKHL_[YHUQLYH 
7VYJLU[HQLVISPNHJPVULZTVULKHUHJPVUHS 



15. Provisiones y Castigos


,SKL[HSSLKLSHZWYV]PZPVULZ`JHZ[PNVZYLJVUVJPKVZHSJPLYYLKLJHKHLQLYJPJPVLZLSZPN\PLU[L!



98

-,*/(*0,99,
7,96+6(5;,9069
;6;(33(9.673(A6
(3*0,99,+,36:
,,--




 
4 


4

H*69;673(A6!
7YV]PZP}UPUKLTUPaHJP}UWVYH|VZKLZLY]PJPV
7YV]PZP}U]HJHJPVULZ
7YV]PZP}UJVZ[VZ`NHZ[VZVWLYHJPVUHSLZ
;6;(3







 

 



 
 
 

I3(9.673(A6!
7YV]PZP}UPUKLTUPaHJP}UWVYH|VZKLZLY]PJPV
;6;(3





 
 

 
 

J+,+<*0+(:+,*<,5;(:+,(*;0=6:!
7YV]PZP}UKL\KVYLZWVY]LU[H
7YV]PZP}UKVJ\TLU[VZWVYJVIYHY
7YV]PZP}UKL\KVYLZ]HYPVZ
7YV]PZP}UVIZVSLZJLUJPHL_PZ[LUJPHZ
7YV]PZP}UHJ[P]VQV
7YV]PZP}UHQ\Z[LTLYJHKV(QVWHYHSH]LU[H
7YV]PZPVULZL_PZ[LUJPHZ`]HYPHZ














 
  


 



 


;6;(3





memoria anual estados nancieros consolidados


annual report consolidated nancial statements

16. Indemnizaciones al personal por aos de servicio


3HWYV]PZP}UWHYHPUKLTUPaHJP}UWVYH|VZKLZLY]PJPVZ[\]VLSZPN\PLU[LTV]PTPLU[VK\YHU[LSVZLQLYJPJPVZJVTWYLUKPKVZLU[YL
LSKLLULYV`LSKLKPJPLTIYLKL `


*(9.6(9,:<3;(+6




 
4 


4

*VZ[VKLL_WSV[HJP}U`NHZ[VZKLHKT`]LU[H



 

;6;(3.(:;6+,3,1,9*0*06



 

46=040,5;6+,3,1,9*0*06
:HSKVPUPJPHS 
4V]PTPLU[VKLSLQLYJPJPVUL[V







 
 

 


:HSKVUHSJVY[V`SHYNVWSHaV
:HSKVHSKLKPJPLTIYLKLHJ[\HSPaHKVWHYHULZJVTWHYH[P]VZ







  


 


17. Inters Minoritario


:LKL[HSSHHJVU[PU\HJP}ULS]HSVYWH[YPTVUPHSWYVWVYJPVUHSX\LSLJVYYLZWVUKLHSVZHJJPVUPZ[HZTPUVYP[HYPVZ!

:6*0,+(+







7(;9046506
 

4 
4 

9,:<3;(+6:
 

4 
4

:VJ7YVJLZHKVYHKL3LJOLKLS:\Y:(
*VTLYJPHS:HU[H,SLUH:(

 
 

  
 





   

;6;(3,:

 

 









18. Cambios en el patrimonio


(+P]PKLUKVZWHNHKVZH|V !
;076+0=0+,5+6






+LUP[P]V5 

(j6


-,*/(
(*<,9+6

-,*/(
7(.6

+0=0+,5+6
769(**05

 

(IY 

4H` 

(j6


-,*/(
(*<,9+6

-,*/(
7(.6

+0=0+,5+6
769(**05




(IY
(NV

4H`
(NV






465;6
/0:;90*64



+P]PKLUKVZWHNHKVZH|V!
;076+0=0+,5+6






+LUP[P]V5
+LUP[P]V5

465;6
/0:;90*64

 
 

I6[YHZ9LZLY]HZ!
3HJ\LU[H6[YHZ9LZLY]HZZLNLULY}WVYSHZKPMLYLUJPHZKLWYLJPVHSTVTLU[VKLSWHNVKLSH\TLU[VKLJHWP[HSYLHSPaHKVLULS
H|V 3VZ]HSVYLZKLSHJ\LU[H6[YHZ9LZLY]HZUVW\LKLUZLYKPZ[YPI\PKVZZPUV[HUZVSVW\LKLUZLYJHWP[HSPaHKVZ

99

J+P]PKLUKVZWVYWHNHY
(ZVSPJP[\KKLSHJJPVUPZ[HTH`VYP[HYPV+HPY`,U[LYWYPZLZ*OPSL3PTP[HKHWHY[LKLSKP]PKLUKVUTLYV`LS[V[HSKLSKP]PKLUKV 
WVY\UTVU[VKL4 `4  YLZWLJ[P]HTLU[LZLYmJHUJLSHKVK\YHU[LLSH|V`MVYTHWHY[LKLSY\IYV
KP]PKLUKVZWVYWHNHYHSKLKPJPLTIYLKL 

9<)96:

 





9,:,9=( :6)9,79,*06



+0=0+,5+6: +i-0*0; 9,:<3;(+6
*(70;(3 9,=(3690A ,5=,5;( 6;9(:
9,:,9=(: 9,:<3;(+6:
796=0
7,906+6
+,3
7(.(+6 *(70;(3
+,
9,:,9=(: -<;<96: (*<4<3(+6: :6906:
+,
,1,9*0*06


(**065,:

+0=0+,5+6:


+,:(996336





:HSKV0UPJPHS

















+PZ[YPI\JP}UYLZ\S[HKV
LQLYJHU[LYPVY











 





 

+P]PKLUKVKLUP[P]V
LQLYJHU[LYPVY

















(\TLU[VKLSJHWP[HSJVU
LTPZP}UKLHJJPVULZKLWHNV















*HWP[HSPaHJP}UYLZLY]HZ
`V\[PSPKHKLZ















+tJP[HJ\T\SHKVWLYxVKV
KLKLZHYYVSSV




9,:,9=( :6)9,79,*06

9,:,9=(:

+0=0
+i-0*0;
*(70;(3 9,=(3690A
,5=,5;(
6;9(: -<;<96: 9,:<3;(+6: +,5+6:7,906+6+, 9,:<3;(+6
7(.(+6
*(70;(3
+,
9,:,9=(:
+0=0 (*<4<3(+6: 796=0
+,:(
+,3 
,1,9*0*06


(**065,:

+,5+6:

:6906: 996336

  















 











 





 
































































































9L]HSVYPaHJP}UJHWP[HSWYVWPV 









 







 









 





9LZ\S[HKVKLSLQLYJPJPV



































 

+P]PKLUKVZWYV]PZVYPVZ



































 















 















 

















  









  





 

:HSKV-PUHS
:HSKVZ(J[\HSPaHKVZ

5TLYVKL(JJPVULZ
:,90,



<50*(




596(**065,:
:<:*90;(:

5(**065,:
7(.(+(:

5(**065,:*65
+,9,*/6(=6;6










*(70;(3
:<:*90;6

*(70;(3
7(.(+6

 

 

 
4 


4

*HWP[HSTVU[V4 
:,90,



<50*(




19. Otros Ingresos y Egresos fuera de la explotacin


6;96:05.9,:6:
,Z[LY\IYVLZ[mJVUZ[P[\PKVWVYSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,







<[PSPKHKLU]LU[HKLHJ[P]VQV
0UKLTUPaHJP}UKLWYV]LLKVY
9LJ\WLYHJP}UKLNHZ[VZKLWYV]LLKVYLZ
6[YVZPUNYLZVZKP]LYZVZ









  




 

;6;(3





100 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

6;96:,.9,:6:
,Z[LY\IYVLZ[mJVUZ[P[\PKVWVYSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,







 
4 


4

+LWYLJPHJP}UHJ[P]VQV[LTWVYHSTLU[LPUHJ[P]V
0UKLTUPaHJP}UHWYV]LLKVY
6[YVZLNYLZVZKP]LYZVZ





 







;6;(3





20. Correccin Monetaria











5+0*,+,
9,(1<:;()030+(+

 



(*;0=6:*(9.6:()656:
,?0:;,5*0(:
(*;0=6-016 
05=,9:065,:,5,479,:(:9,3(*065(+(:
6;96:(*;0=6:56465,;(906:
*<,5;(:+,.(:;6:@*6:;6:
;6;(3*(9.6:()656:

07*
07*
07*
<-
07*


 
 

 
 
 


 

 
 


07*
<-
07*
<-
07*


  


 



 








 



7(:0=6:*(9.6:()656:
7(;9046506
(*9,,+69,:=(906:
05;,9,:405690;(906
7(:0=6:56465,;(906:
*<,5;(:+,05.9,:6:
;6;(3*(9.6:()656:
7,9+0+(<;030+(+769*699,**065465,;(90(

21. Diferencias de Cambio


9<)96






465,+(


(*;0=6:*(9.6:()656:
+0:7650)3, 
+,<+69,:769=,5;(
*<,5;(:769*6)9(9,479,:(:9,3(*065(+(:
6;96:(*;0=6:*09*<3(5;,:
;6;(3*(9.6:()656:
7(:0=6:*(9.6:()656:
6)30.(*065,:*65)(5*6:*69;673(A6
6)30.(*065,:*65)(5*6:*69;673(A6
*<,5;(:7697(.(9
*<,5;(:7697(.(9
(*9,,+69,:=(906:
(*9,,+69,:=(906:
*<,5;(:7697(.(9,479,:(:9,3(*065(+(:
;6;(3*(9.6:()656:
7i9+0+(<;030+(+769+0-,9,5*0(+,*(4)06

101

 

465;6



+63(9,:
+63(9,:
+63(9,:
+63(9,:



 
 
 








+63(9,:
,<96:
+63(9,:
,<96:
+63(9,:
,<96:
+63(9,:

 

 


 
 

 



  

 







 


22. Estado de Flujo de Efectivo


(SKLKPJPLTIYLKL L_PZ[LUJVTWYVTPZVZKL\QVZM\[\YVZWHYHLSWYPTLY[YPTLZ[YLKLWYV]LUPLU[LZKLPU]LYZPV
ULZLUHJ[P]VQVHZJLUKLU[LZH4 4 LU
,SLMLJ[P]V`LMLJ[P]VLX\P]HSLU[LZVUHX\LSSVZZHSKVZPUJS\PKVZLUSVZY\IYVZKPZWVUPISL4 `SVZWHJ[VZJVUJVT
WYVTPZVKLYL[YV]LU[H4 [V[HS4  

23. Contratos de Derivados



;076+, ;076+, =(369+,3
+,90=(+6*65;9(;6*65;9(;6




-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9

**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,




 
 

 


 







73(A6+,=,5*040,5;6
6,?709(*05


0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
00;904,:;9,
0;904,:;9,
00;904,:;9,
00;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,

+,:*907*05+,36:*65;9(;6:
;,4
76:0*05 7(9;0+(6;9(5:(**05796;,.0+( =(369+,
,:7,*-0*6
*6479(
564)9,
465;6
3(7(9;0+(

=,5;(


796;,.0+(

;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06

=
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

,?769;(*05
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065




 
 

 


 












 
 

 




 



*<,5;(:*65;()3,:8<,(-,*;(
(*;0=67(:0=6
,-,*;6,59,:<3;(+6
564)9,
465;6 9,(30A(+6
56
9,(30A(+6




+,<+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:



  
 

 



 

 
























  
 

 



 







24. Contingencias y Restricciones


.(9(5;0(:+09,*;(:605+09,*;(:!
(SKLKPJPLTIYLKL SH:VJPLKHKOHLU[YLNHKVIVSL[HZKLNHYHU[xHZWVYZ\ZSPHSLZWVY\UTVU[VKL4 
4 HKPJPLTIYLHMH]VYKL*LU[YHS5HJPVUHSKL(IHZ[LJPTPLU[VKLS:LY]PJPV5HJPVUHSKL:HS\KWHYHNHYHU[PaHY
LSLSJ\TWSPTPLU[VKLSHZ}YKLULZKLJVTWYHYLHSPaHKHZWVYKPJOVVYNHUPZTV`4  4 HKPJPLTIYLKLHS
0UZ[P[\[VKL+LZHYYVSSV(NYVWLJ\HYPV05+(7WVYLSLSJ\TWSPTPLU[V`YLUKPJP}UKLMVUKVZKLSJVU]LUPVWYVNYHTHHSPHUaH
JVTLYJPHS:VWYVSLJVU05+(7
3HSPHS:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(OHLU[YLNHKVIVSL[HZKLNHYHU[xHZWVY4 HMH]VYKL*LU[YHS
5HJPVUHSKL(IHZ[LJPTPLU[VKLS:LY]PJPV5HJPVUHSKL:HS\K
1<0*06:6(**065,:3,.(3,:!
3HLTWYLZHJVUZ[Y\J[VYH:VJV]LZH0UNLUPLYxH`*VUZ[Y\JJPVULZ:(:VJVPJZHZVSPJP[}HSHSPHS:VJPLKHK7YVJLZHKVYHKL
3LJOLKLS:\Y:(7YVSLZ\YLSWHNVKLJVTWLUZHJPVULZWVYTH`VYLZJVZ[VZPUJ\YYPKVZLUYLSHJP}UHSVZ[YHIHQVZLMLJ[\HKVZ
LULSWYV`LJ[VKLSHU\L]H[VYYLKLZLJHKVSVHU[LYPVYIHZHKVLUSVZH[YHZVZZ\W\LZ[HTLU[LVJHZPVUHKVZWVYSHX\PLIYHKLS
WYV]LLKVYL_[YHUQLYV>L[ +Y`
,Z[HZP[\HJP}UM\LHYIP[YHKHH[YH]tZKL\UHJ\LYKVL_[YHQ\KPJPHSLU[YL:VJVPJZHJVU7YVSLZ\YLUKVUKL7YVSLZ\YWHN}H:V
JVPJZHHSJVU[HKV`LUKPULYVLMLJ[P]VZPUX\LLSSVJVUZ[P[\`HYLJVUVJPTPLU[VHSN\UVKLSHYLZWVUZHIPSPKHKYLJSHTHKHWVY
:VJVPJZHLUJVU[YHKL7YVSLZ\YSHZ\THUPJH[V[HS`KLUP[P]HKL4 ,Z[LTVU[VM\LWHNHKVWVYSH:VJPLKHK`ZL
OHYLLQHKVLUSVZYLZ\S[HKVZKLSWYLZLU[LWLYPVKVLULSY\IYV6[YVZLNYLZVZM\LYHKLSHL_WSV[HJP}U
5VL_PZ[LUV[YVZQ\PJPVZVHJJPVULZSLNHSLZLUJVU[YHKLSHZVJPLKHKTH[YPa`Z\ZHSLZX\LW\KPLYHUHMLJ[HYLUMVYTHZPNUP
JH[P]HSVZLZ[HKVZUHUJPLYVZ

25. Cauciones obtenidas de terceros


,SKL[HSSLKLSHZJH\JPVULZYLJPIPKHZWVYSH:VJPLKHK4H[YPa`Z\ZSPHSLZZLPUJS\`LULUJ\HKYVHKQ\U[V
(SJPLYYLKLSWLYPVKVSHZWYPUJPWHSLZJH\JPVULZ]PNLU[LZZVUSHZZPN\PLU[LZ!
*(<*05



67,9(*05
8<,3(.,5,9

465;6
4

)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H

*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V

 

 





 






 



;6;(3

564)9,6;69.(5;,

9,3(*05

:V\[OLYU;LJOUVSVN`.YV\WZH
.LYZ[LUILYN:JOYVLKLY
(-(\[VTH[PVU-YKLY[LJOUPRNT
)LUa/PSNLYZ
4HYRL[PUN`7YVTVJPVULZS[KH
,[LJV
;YHUZWVY[LZ2HYT`
,IJV
1VOUZVU*VU[YVSZ*OPSL:(
-PUUPUN*OPSL:(
(UN\P[H+PWSHZ
/LTH
;YHUZWVY[LZ3LN\PZVZ`*PH3[KH
4HZ[LY*SPTH
=HWVY0UK\Z[YPHS
3VNHT:(
+PZ[KL7YVK(SPTLU[PJPVZ
)HUJV:HU[HUKLY

7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY

 

26. Moneda Nacional y Extranjera


(J[P]VZ
9<)96


(J[P]VZ*PYJ\SHU[LZ
+0:7650)3, 
+0:7650)3, 
+,<+69,:769=,5;(5,;6
+,<+69,:769=,5;(5,;6
+6*<4,5;6:769*6)9(95,;6
+,<+69,:=(906:5,;6
+,<+69,:=(906:5,;6
*<,5;(:769*6)9(9,,99
*<,5;(:769*6)9(9,,99
,?0:;,5*0(:5,;6
047<,:;6:7699,*<7,9(9
.(:;6:7(.(+6:769(5;0*07(+6
047<,:;6+0-,90+6
6;96:(*;0=6:*09*<3(5;,:
(J[P]VZ-PQVZ
(*;0=6-0165,;6
6[YVZ(J[P]VZ
05=,9:0656;9(::6*0,+(+,:
+,<+69,:3(9.673(A6
6;96:(*;0=6:
6;96:(*;0=6:
;6;(3(*;0=6:







465,+(

 

465;6



+63(9,:
569,(1<:;()3,
+63(9,:
569,(1<:;()3,
569,(1<:;()3,
<-
569,(1<:;()3,
+63(9,:
569,(1<:;()3,
569,(1<:;()3,
569,(1<:;()3,
569,(1<:;()3,
569,(1<:;()3,
569,(1<:;()3,


 
 
 

 



 



 


 

  
 




  
 




569,(1<:;()3,

 



569,(1<:;()3,
569,(1<:;()3,
<-
569,(1<:;()3,

 

 
 

 
 
 


+63(9,:
569,(1<:;()3,
<-









7HZP]VZ*PYJ\SHU[LZ


9<)96



465,+(


6)30.)(5*6*69;673(A6
6)30.)(5*6*69;673(A6
6)30.)(5*6*69;673(A6
6)30.)(5*63(9.673(A6
769*065*69;673(A6
+0=0+,5+6:7697(.(9
*<,5;(:7697(.(9
*<,5;(:7697(.(9
*<,5;(:7697(.(9
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
796=0:065,:
9,;,5*065,:
047<,:;6:+0-,90+6:
;6;(37(:0=6:*09*<3(5;,:





+63(9,:
,<96:
569,(1<:;()3,
569,(1<:;()3,

/(:;( +(:
 

465;6
;(:(05;
465;6
;(:(05;
7964(5<(3

7964(5<(3



 



 
 
 




 


 
 
 
  

+(:((j6
 

465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3









































 



















 








569,(1<:;()3,

+63(9,:

,<96:

569,(1<:;()3,  
+63(9,:

,<96:

+63(95,6A,3(5
 
569,(1<:;()3,

569,(1<:;()3,

569,(1<:;()3,  
569,(1<:;()3,















 


 
 
 
 

 














 











+63(9,:
 
,<96:

569,(1<:;()3, 
+63(95,6A,3(5
 






  

  
 








 


7HZP]VZSHYNVWSHaVWLYxVKVHJ[\HS

9<)96



465,+(


796=0:065,:3(9.673(A6
047<,:;6:+0-,90+6:
(*9,,+69,:=(906:

((j6:
465;6
;(:(05;

7964(5<(3

569,(1<:;()3,  
569,(1<:;()3,  
569,(1<:;()3,


;6;(37(:0=6:(3(9.673(A6

569,(1<:;()3,

  

((j6:
465;6
;(:(05;

7964(5<(3

((j6:
4:+,(j6:
465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3

 







































7HZP]VZSHYNVWSHaVWLYxVKVHU[LYPVY

9<)96



465,+(


6)30.(*065,:)(5*63(9.6
73(A6
796=0:065,:3(9.673(A6
047<,:;6:+0-,90+6:
(*9,,+69,:=(906:3(9.6
73(A6

569,(1<:;()3,

((j6:
465;6
;(:(05;

7964(5<(3



569,(1<:;()3,  


569,(1<:;()3, 
569,(1<:;()3,


;6;(37(:0=6:(3(9.673(A6

569,(1<:;()3,

 

104 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

((j6:
465;6
;(:(05;

7964(5<(3

((j6:
4:+,(j6:
465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3













 







































27. Sanciones
+\YHU[LSVZLQLYJPJPVZJVTWYLUKPKVZLU[YLLSKLLULYV`LSKLKPJPLTIYLKLS `SH:VJPLKHK4H[YPa`Z\ZSPHSLZ
Z\ZKPYLJ[VYLZ`VHKTPUPZ[YHKVYLZUVOHUYLJPIPKVZHUJPVULZWVYWHY[LKLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ\V[YHZ
H\[VYPKHKLZHKTPUPZ[YH[P]HZKPZ[PU[HZHLZ[H

28. Hechos Posteriores


,SKPYLJ[VYPVKLSHSPHS:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(LUZLZP}UVYKPUHYPHJLSLIYHKHLSKxHKLLULYVKL
WYVJLKP}HKLZPNUHYJVTV.LYLU[L.LULYHSKL7YVSLZ\YHKVU-LYUHUKV)\LUV9HTVZX\PLUWHZHYmHVJ\WHYLSJHYNVHJVU[HY
KLSWY}_PTVTLZKLTHYaV
5VOHUVJ\YYPKVV[YVZOLJOVZUHUJPLYVZVKLV[YHxUKVSLLU[YLLSKLKPJPLTIYLKL `SHMLJOHKLLTPZP}UKLLZ[VZ
LZ[HKVZUHUJPLYVZX\LW\KPLYHUHMLJ[HYLUMVYTHZPNUPJH[P]HSVZZHSKVZVSHPU[LYWYL[HJP}UKLSVZWYLZLU[LZLZ[HKVZUHU
JPLYVZ

29. Medio Ambiente


3H:VJPLKHK4H[YPa`Z\ZSPHSLZTHU[PLULU\UJVTWYVTPZVJVUSHWYV[LJJP}UHSTLKPVHTIPLU[LWHYHSVJ\HSOHUPTWSLTLU
[HKV\UWYVNYHTH[LUKPLU[LHSJ\TWSPTPLU[VKLWVSx[PJHZ`WYVNYHTHZYLSHJPVUHKVZJVULZ[HZTH[LYPHZ
(SKLKPJPLTIYLKL SH:VJPLKHK4H[YPa ` Z\Z SPHSLZ OHU PU]LY[PKV \U TVU[V HZJLUKLU[L H 4  4  H
KPJPLTIYLWHYHTLQVYHYSHWSHU[HKL[YH[HTPLU[VIPVS}NPJVKL9PSLZLPUJVYWVYHYLSHUmSPZPZ`JHYHJ[LYxZ[PJHZKLYLZPK\VZ
SxX\PKVZ
+\YHU[LSVZWLYPVKVZ[LYTPUHKVZHSKLKPJPLTIYLKL `ZLYLHSPaHYVUNHZ[VZVWLYHJPVUHSLZYLSHJPVUHKVZJVULS
[LTHHTIPLU[HSHZJLUKLU[LZH4  `4  YLZWLJ[P]HTLU[L

30. Nota adicional - futuros cambios


*65;()3,:
*VTVLZKLWISPJVJVUVJPTPLU[VLSWHxZLZ[mJVTWYVTL[PKVHKLZHYYVSSHY\UWSHUKLJVU]LYNLUJPHWHYHHKVW[HYPU[LNYHS
TLU[LSHZ5VYTHZ0U[LYUHJPVUHSLZKL0UMVYTHJP}U-PUHUJPLYH500-0-9:ZLNUZ\ZPNSHLUPUNStZ,UJVUMVYTPKHKJVUSV
LZ[HISLJPKVZVIYLLZ[HTH[LYPHWVYLS*VSLNPVKL*VU[HKVYLZ`WVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZSH:VJPLKHK`
Z\ZSPHSLZKLILUHKVW[HYKPJOHZUVYTHZHJVU[HYKLSLQLYJPJPV7YVK\J[VKLSVHU[LYPVYZLVYPNPUHYmUJHTIPVZZVIYLSVZ
ZHSKVZWH[YPTVUPHSLZHSKLLULYVKL`ZLHMLJ[HYmSHKL[LYTPUHJP}UKLSVZYLZ\S[HKVZWHYHSVZLQLYJPJPVZM\[\YVZ(ZPTPZ
TVWHYHLMLJ[VZJVTWHYH[P]VZSVZLZ[HKVZUHUJPLYVZKLSLQLYJPJPV X\L[HTIPtUKLILYmUWYLZLU[HYZLKLHJ\LYKVJVU
SHU\L]HUVYTH[P]HW\LKLUKPMLYPYKLSVZHX\xWYLZLU[HKVZ
3H:VJPLKHK`Z\ZSPHSLZOHUKLZHYYVSSHKV\UWSHUWHYHLUMYLU[HYPU[LNYHSTLU[LSVZLMLJ[VZKLLZ[LJHTIPV`HSHMLJOHKL
LTPZP}UKLLZ[VZLZ[HKVZUHUJPLYVZLZ[mLUWYVJLZVKLYL]PZHY`KLW\YHYSHPUMVYTHJP}UZVIYLSHLZ[PTHJP}UKLSVZLMLJ[VZ
X\LKLILYmUYLLQHYZLLUSVZLZ[HKVZUHUJPLYVZM\[\YVZ

105

31. Cuentas por pagar


,SKL[HSSLKLLZ[LY\IYVLZLSZPN\PLU[L!

+,;(33,

 
4 


4

7YV]LLKVYLZUHJPVUHSLZ
*\LU[HZWVYWHNHYWYVK\J[VYLZKLSLJOL
7YV]LLKVYLZL_[YHUQLYVZ









 



;6;(3







 

32. Acreedores Varios Corto y Largo Plazo (Adicional)








*65*,7;6

;6;(3
*69;6
;076
73(A6
465,+(  
9,(1<:;,
4 

7YV]LLKVYLZL_[YHUQLYVZJVTWYHKLHJ[P]VQV


6[YVZ
-VUKVYLUV]HJP}UKLJHTPVULZ
;6;(3,:

<: 
,<9


<-


(j6:+,=,5*040,5;6
4:+, 4:+,
4:+,
/(:;(
/(:;(
/(:;(
4 
4 
4 

;6;(3
3(9.6
73(A6
 
4 


;6;(3
;6;(3
*69;6
3(9.6
73(A6
73(A6
4 
4





 

























 
 
 

 

















 




4VU[VVISPNHJPVULZTVULKHL_[YHUQLYH
4VU[VVISPNHJPVULZTVULKHUHJPVUHS

106 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

(|V 
 
 

(|V



Hechos Relevantes
0:67963,:(
+\YHU[LLSLQLYJPJPVJVTWYLUKPKVLU[YLLSKLLULYV`LSKLKPJPLTIYLKL UVOHUVJ\YYPKVOLJOVZYLSL]HU[LZLUSH
*VTWH|xH4H[YPa

00:6*0,+(+796*,:(+69(+,3,*/,+,3:<9:(-030(3+09,*;(
H*VUMLJOHKLQ\SPVKL LSKPYLJ[VYPVKL:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(YL\UPKVLUZLZP}UVYKPUHYPHKL
(JJPVUPZ[HZYLZVS]P}HJLW[HYSHYLU\UJPHPUKLJSPUHISLHSH.LYLUJPH.LULYHSWYLZLU[HKHJVUPN\HSMLJOHWVYLSZL|VY/LYUmU
=LNH4LKPUH
,UYLLTWSHaVKLSZL|VY=LNHLSKPYLJ[VYPVHJVYK}KLZPNUHYJVTV.LYLU[L.LULYHSLUJHSPKHKKLPU[LYPUVHSPUNLUPLYVJP]PS
ZL|VY,YULZ[V(SK\UH[L4VU[LZ
*VUMLJOHKLHIYPSKL SVZHJJPVUPZ[HZKL:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(YL\UPKVZLU1\U[H.LULYHS
6YKPUHYPHKL(JJPVUPZ[HZJLSLIYHKHSH1\U[HWYVJLKPLYVUHSHLSLJJP}UKL\UU\L]VKPYLJ[VYPVLSX\LX\LK}PU[LNYHKVWVY
SHZZPN\PLU[LZWLYZVUHZ!
;P[\SHY
(SILY[*\ZZLU4HJRLUUH
.\`4PJOHLS*V^HU
.LYHYKV=HYLSH(SMVUZV
1VZt9HT}U=HSLU[L=xHZ
2L]PU4\YYH`
,UYPX\L(SJHSKL<UK\YYHNH
1HPTL4PSPJ)HYYVZ

:\WSLU[L
6ZJHY-LYYHYP.HYJxH
:LYNPV+PLa(YYPHNHKH
1\HU,Z[LIHU4VU[LYV3L}U
.VUaHSV.YLa1VYKmU
.VUaHSV1PTtULa)HYHOVUH
1VZt4PN\LS(SJHSKL<UK\YYHNH
:LIHZ[PmU6KK}.}TLa

,SYLMLYPKVKPYLJ[VYPVK\YHYmLUZ\ZM\UJPVULZWVYLSWLYPVKVLZ[H[\[HYPVKLH|VZHJVU[HYKLLZ[HMLJOH
(ZPTPZTVLUZLZP}UVYKPUHYPHJLSLIYHKHHJVU[PU\HJP}UKLSH1\U[HZLWYVJLKP}HSHJVUZ[P[\JP}UKL\UHU\L]HTLZHYLZ\S[H
KVLSLJ[VJVTV7YLZPKLU[LKLSKPYLJ[VYPVKVU(SILY[*\ZZLU4HJRLUUH`JVTV=PJLWYLZPKLU[LKVU.LYHYKV=HYLSH(SMVUZV

I*VUMLJOH KLLULYVKLSLSKPYLJ[VYPVKL:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(SH:VJPLKHKLUZLZP}U
VYKPUHYPHJLSLIYHKHLSKxHKLLULYVKLHJVYK}HJLW[HYJVULMLJ[VHSKLTH`VKLSHYLU\UJPHWYLZLU[HKHWVY
LS.LYLU[L.LULYHSZL|VY;LYLUJL1HTLZ5VY^VVK
,UZ\YLLTWSHaVLSKPYLJ[VYPVHJVYK}KLZPNUHYJVTV.LYLU[L.LULYHSKLSH:VJPLKHKJVULMLJ[VHSKLQ\UPVKLHKVU
/LYUmU=LNH4LKPUHX\PLUOHZ[HSHMLJOHVJ\WHLSJHYNVKL.LYLU[LKL+P]PZP}U6WLYHJPVULZLUSHZVJPLKHKTH[YPa:VJPLKHK
7YVK\J[VYLZKL3LJOL:(:VWYVSL

107

Anlisis razonado Soprole consolidado

1. Anlisis comparativo y explicacin de las principales tendencias observadas


entre los estados nancieros.
)(3(5*,
3VZHJ[P]VZ`WHZP]VZZLWYLZLU[HULUSVZLZ[HKVZUHUJPLYVZ]HSVYPaHKVZKLHJ\LYKVHWYPUJPWPVZ`UVYTHZKLJVU[HIPSPKHK
NLULYHSTLU[LHJLW[HKVZLU*OPSLLPUZ[Y\JJPVULZPTWHY[PKHZHSYLZWLJ[VWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ
3HZWYPUJPWHSLZ]HYPHJPVULZLUSVZY\IYVZKLSVZLZ[HKVZUHUJPLYVZK\YHU[LSVZLQLYJPJPVZ `ZLL_WSPJHUHJVU[PU\H
JP}U!
=HYPHJPVULZKLHJ[P]VZ!



9<)96:

+0* 

(*;0=6:*0-9(:,5403,:+,7,:6: 
:(3+6:
=(90(*065,::,7 
+0*


(J[P]VZJPYJ\SHU[LZ
(J[P]VZQVZ 
6[YVZHJ[P]VZ


 




 

 







;6;(3,:

 







3HZJ\LU[HZWVYJVIYHYHLTWYLZHZYLSHJPVUHKHZKLJVY[VWSHaV[\]PLYVU\UHKPZTPU\JP}UKL4  YLLQHUKVLSJ\Y


ZVUVYTHSKLSVZULNVJPVZYLHSPaHKVZJVUWHY[LZYLSHJPVUHKHZ`LSYLZ\S[HKVKLSHWVSx[PJHKLHWSPJHJPVULZTLUZ\HSLZKLZ\Z
TVU[VZSVNYHUKVJVULZ[HWYmJ[PJHX\LZLTHU[LUNHU]PNLU[LZWYPUJPWHSTLU[LSHZ[YHUZHJJPVULZKLSTLZ]LYUV[HKLSVZ
LZ[HKVZUHUJPLYVZ
3VZPU]LU[HYPVZKPZTPU\`LYVULU4 KLIPKVWYPUJPWHSTLU[LHKPZTPU\JP}ULUSVZZ[VJRZSLJOLLUWVS]VHJLP[LZ`
V[YHZTH[LYPHZWYPTHZ(KPJPVUHSTLU[LLSWYLJPVKLSHSLJOLOHKPZTPU\PKVLU\U +PJ +PJ
,SY\IYVPTW\LZ[VWVYYLJ\WLYHYLZ[LLQLYJPJPVWYLZLU[H\UHKPZTPU\JP}UKL4 WYPUJPWHSTLU[LWVYSHHWSPJHJP}UKLS
YLTHULU[LKLSP]HJYtKP[VZJHSJVTWLUZHKVJVUSVZH\TLU[VZWVYWHNVZWYV]PZPVUHSLZTLUZ\HSLZ`V[YVZJYtKP[VZTH`VYLZ
HSHWYV]PZP}UKLPTW\LZ[VHSHYLU[H

=HYPHJPVULZKLWHZP]VZ`WH[YPTVUPV!



9<)96:

+0* 

7(:0=6:@7(;9046506*0-9(:,5403,:+,7,:6:
:(3+6:
=(90(*065,::,7 
+0*


7HZP]VZJPYJ\SHU[LZ
7HZP]VZHSHYNVWSHaV
0U[LYLZTPUVYP[HYPV
7H[YPTVUPV 

 
  
 
 


 
  
 


 
 
 






;6;(3,:

 







108 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

3HZVISPNHJPVULZJVUIHUJVZKLSHYNVWSHaVWVYJP}UJVY[VWSHaVKPZTPU\`LULU4 `KLSHYNVWSHaVLU4 


KLIPKVHSWHNVKLS[V[HSJYtKP[VVI[LUPKVLUHNVZ[VKLKL4 JVU\UWSHaVKLTLZLZ
3VZKP]PKLUKVZWVYWHNHYKPZTPU\`LULU4  KLIPKVHSWHNVYLHSPaHKVLUHIYPSKL `HZVSPJP[\KKLSHJJPVUPZ
[HTH`VYP[HYPV+HPY`,U[LYWYPZLZ*OPSL3PTP[HKHWHY[LKLSKP]PKLUKVUTLYV`LS[V[HSKLSKP]PKLUKV WVY\UTVU[VKL
4  `4 YLZWLJ[P]HTLU[LZLYmJHUJLSHKVK\YHU[LLSH|V`MVYTHWHY[LKLSY\IYVKP]PKLUKVZWVY
WHNHYHSKLKPJPLTIYLKL 
3HZJ\LU[HZWVYWHNHYKPZTPU\`LYVU4  KLIPKVHTLUVYLZZ[VJRZKLTH[LYPHZWYPTHZ`U\L]HZULNVJPHJPVULZJVU
WYV]LLKVYLZSVNYHUKV\UHTLQVYHLULSWYLJPVKLJVTWYH
,SY\IYVHJYLLKVYLZ]HYPVZWYLZLU[H\UH\TLU[VKL4 YLZWLJ[VKLSLQLYJPJPVHU[LYPVYWYVK\J[VWYPUJPWHSTLU[LKL
X\LLZ[LLQLYJPJPVLSWYV`LJ[VWHYHSHPTWSLTLU[HJP}UKLSHU\L]H[VYYLKLZLJHKVKL6ZVYUVKLSHSPHS:VJPLKHK7YVJLZHKVYH
KL3LJOLKLS:\Y:(LZ[mUHSPaHKVTPLU[YHZX\LLULSLQLYJPJPVHU[LYPVYLZ[HIHLUWYVJLZVKLLQLJ\JP}U
,SWH[YPTVUPV[PLUL\UH\TLU[VUL[VKL4  L_WSPJHKVWYPUJPWHSTLU[LWVYSVZZPN\PLU[LZLMLJ[VZ!HKPZ[YPI\JP}U
KLSHZ\[PSPKHKLZHJ\T\SHKHZKLSH|VI\[PSPKHKLZKLSLQLYJPJPV`JJVYYLJJP}UTVUL[HYPHULNH[P]HKLSLQLYJPJPVHJ[\HS
 HSKL+PJPLTIYL 

05+0*(+69,:-05(5*0,96:
3HZWYPUJPWHSLZ[LUKLUJPHZVIZLY]HKHZLUHSN\UVZPUKPJHKVYLZUHUJPLYVZJVUZVSPKHKVZJVTWHYHUKVSVZLQLYJPJPVZ `
ZLL_WSPJHUHJVU[PU\HJP}U!
308<0+,A
308<0+,A

 

308<0+,A*6990,5;,
9(A5*0+(







 

H9Ha}UKLSPX\PKLa!
,Z[LPUKPJHKVYWYLZLU[H\UH\TLU[VYLZWLJ[VKLSLQLYJPJPVHU[LYPVYKLH]LJLZWYPUJPWHSTLU[LWYVK\J[VKLSHKPZ
TPU\JP}UKLWHZP]VZIHUJHYPVZ
I9Ha}UmJPKH!
,Z[LPUKPJHKVYWYLZLU[H\UH\TLU[VYLZWLJ[VKLSLQLYJPJPVHU[LYPVYKL H]LJLZ,Z[LJVTWVY[HTPLU[VZLL_WSPJHWVY
SHTPZTHYHa}UTLUJPVUHKHLULSW\U[VWYLJLKLU[L

,5+,<+(40,5;6
,5+,<+(40,5;6

9(A5+,,5+,<+(40,5;6
796769*05+,<+(*69;673(A6+,<+(;6;(3
796769*05+,<+(3(9.673(A6+,<+(;6;(3
*6),9;<9(+,.(:;6:-05(5*0,96:






 



 









,SxUKPJLKLLUKL\KHTPLU[VWYLZLU[H\UHKPZTPU\JP}UYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH]LJLZM\UKHTLU[HSTLU[L
WVYSHKPZTPU\JP}UKLSWHZP]VJPYJ\SHU[LJVTVYLZ\S[HKVKLSHKPZTPU\JP}UKLSHKL\KHJVUIHUJVZ

109

3HJVILY[\YHKLNHZ[VZUHUJPLYVZWYLZLU[H\UHKPZTPU\JP}UTLUVYJVILY[\YHYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH
]LJLZKLIPKVHSH\TLU[VKLLZ[VZNHZ[VZWVYTH`VYLZVWLYHJPVULZKLUHUJPHTPLU[VK\YHU[LLSLQLYJPJPV
(*;0=0+(+

05=,5;(9067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
96;(*065+,05=,5;(906:
7,94(5,5*0(+,05=,5;(906:





 

 





 



,SPU]LU[HYPVWYVTLKPVL_WLYPTLU[}\UH\TLU[VKL4  HSJVTWHYHYSVZLQLYJPJPVZ `


3VZxUKPJLZKLYV[HJP}U`KLWLYTHULUJPHKLPU]LU[HYPVZL_WLYPTLU[HU\UH]HYPHJP}UULNH[P]HYLZWLJ[VHSLQLYJPJPVHU[LYPVYKL
H]LJLZ`SHWLYTHULUJPHKLPU]LU[HYPVZH\TLU[VKLHKxHZ
9,5;()030+(+
9,5;()030+(+

7(;90465067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,37(;9046506
;6;(3(*;0=6:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,3(*;0=6
(*;0=6:67,9(*065(3,:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5+040,5;6(*;0=6:67,9(*065(3,:
5<4,96+,(**065,::<:*90;(:@7(.(+(:
<;030+(+769(**065L_WYLZHKVLUWLZVZ
9,;6956+,+0=0+,5+6:











 

 
 

 
 
 


5(



 


 
  


 
5(

H9LU[HIPSPKHKKLSWH[YPTVUPV!
3HYLU[HIPSPKHKKLSWH[YPTVUPVLULSLQLYJPJPV H\TLU[}LUJVTWHYHJP}UJVULSLQLYJPJPVWHZHUKVKL\UHYLU[HIPSPKHK
KL\U H WYVK\J[VKLSH\[PSPKHKVI[LUPKHK\YHU[LLSLQLYJPJPVHJ[\HS
I9LU[HIPSPKHKKLHJ[P]VZ!
3HYLU[HIPSPKHKZVIYLSVZHJ[P]VZH\TLU[}HSJVTWHYHYSVZLQLYJPJPVZ `WHZHUKVKL\UHYLU[HIPSPKHKKL\U  H
\U WVYSHZTPZTHZYHaVULZL_WSPJHKHZLULSW\U[VHU[LYPVY`WVYH\TLU[VKLS[V[HSHJ[P]VZWYVTLKPV
J9LUKPTPLU[VZKLHJ[P]VZVWLYHJPVUHSLZ!
,SYLUKPTPLU[VKLSVZHJ[P]VZVWLYHJPVUHSLZH\TLU[}HSJVTWHYHYSVZLQLYJPJPVZ `WHZHUKVKL\UHYLU[HIPSPKHKKL
\U H\U  WYVK\J[VKLSTLQVYYLZ\S[HKVVWLYHJPVUHSLULSLQLYJPJPVHJ[\HS

110 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

9,:<3;(+6:


9<)96:

+0* 

,:;(+6+,9,:<3;(+6:*0-9(:,5403,:+,7,:6:
:(3+6:
=(90(*065,:+0* 
+0*


0UNYLZVZKLL_WSV[HJP}U
 
 
*VZ[VZKLL_WSV[HJP}UTLUVZ
 
4HYNLUKLL_WSV[HJP}U
 

.HZ[VZKLHKTPUPZ[YHJP}U`]LU[HZTLUVZ
 

9LZ\S[HKV6WLYHJPVUHS
 





0UNYLZVZUHUJPLYVZ


6[YVZPUNYLZVZM\LYHKLSHL_WSV[HJP}U


.HZ[VZUHUJPLYVZTLUVZ
 
 
6[YVZLNYLZVZM\LYHKLSHL_WSV[HJP}UTLUVZ


*VYYLJJP}UTVUL[HYPH
 

+PMLYLUJPHZKLJHTIPV


9LZ\S[HKV-\LYHKL,_WSV[HJP}U






9(00,

 
  
0TW\LZ[VHSHYLU[H
  

<[PSPKHK7tYKPKHHU[LZKL0U[LYtZ4PUVYP[HYPV
 
 
0U[LYtZTPUVYP[HYPV
 

<;030+(+7,9+0+(308<0+(

 
(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZ

  
<;030+(+7,9+0+(+,3,1,9*0*06



 


 

 


 



 



 
 

 

  


 













 








+\YHU[LLSLQLYJPJPV LSYLZ\S[HKVJVU[HISLHU[LZKLPTW\LZ[VZHSHYLU[HLx[LTLZL_[YHVYKPUHYPVZHSJHUa}H\U]HSVYKL
4  4   LUSVJ\HSYLWYLZLU[H\UH\TLU[VKL X\LZLL_WSPJHWYPUJPWHSTLU[LWVY\UTLQVY
YLZ\S[HKVUVVWLYHJPVUHSLULZ[LLQLYJPJPV

H9LZ\S[HKV6WLYHJPVUHS!
3VZPUNYLZVZKLL_WSV[HJP}UKPZTPU\`LYVULU\U WYPUJPWHSTLU[LWVYTLUVYLZL_WVY[HJPVULZ`WVYJVU[YHJJP}UKLSVZ
TLYJHKVZT\UKPHSLZ`SVJHSLZ3VZJVZ[VZKLL_WSV[HJP}UWYLZLU[HU\UHKPZTPU\JP}UJVTWHYH[P]HTLU[LTLUVYKLS 3V
HU[LYPVYOHJLX\LLSTHYNLUKLL_WSV[HJP}UZ\IHLUW\U[VZWVYJLU[\HSLZ
I9LZ\S[HKV5V6WLYHJPVUHS!
,SYLZ\S[HKVUVVWLYHJPVUHSWYLZLU[H\UH\TLU[VKL4YLZWLJ[VHSLQLYJPJPVHU[LYPVYWYPUJPWHSTLU[LWVYSVZPN\PLU[L!
 +PZTPU\JP}UKLSVZPUNYLZVZUHUJPLYVZWVYTLUVYL_JLKLU[LKLJHQHWYVTLKPVK\YHU[LLSLQLYJPJPV
 (\TLU[VKLSVZNHZ[VZUHUJPLYVZKLIPKVHSHKL\KHIHUJHYPHX\LTHU[\]VSH:VJPLKHKK\YHU[LLSLQLYJPJPV
 *VYYLJJP}U4VUL[HYPHWYLZLU[H\UH\[PSPKHKKL4  WVYLS07*ULNH[P]VKLSLQLYJPJPVYLZWLJ[VKLSLQLYJPJPV

111

2. Descripcin y anlisis de los principales componentes de los ujos netos originados por las actividades operacionales, de inversin y de nanciamiento.

9<)96:

+0* 

7VYHJ[P]PKHKLZKLSHVWLYHJP}U
7VYHJ[P]PKHKLZKLUHUJPHTPLU[V
7VYHJ[P]PKHKLZKLPU]LYZP}U

:(3+6:

+0*

=(90(*065,:+0* 


 
 
 

 
  














 



-S\QVUL[VKLSWLYPVKV

,S\QVVYPNPUHKVWVYHJ[P]PKHKLZVWLYHJPVUHSLZOH[LUPKV\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKL4 LZ[V
KLIPKVWYPUJPWHSTLU[LHSHZ]HYPHJPVULZX\LWYLZLU[HUSVZHJ[P]VZ`WHZP]VZJPYJ\SHU[LZX\LHMLJ[HULS\QV`WVYLSH\TLU[V
KLSYLZ\S[HKVKLSLQLYJPJPV
3VZYLJ\YZVZVI[LUPKVZKLSHZVWLYHJPVULZK\YHU[LHTIVZLQLYJPJPVZZLKLZ[PUHYVUWYPUJPWHSTLU[LHSWHNVKLKP]PKLUKVZ`
WHNVKLWYtZ[HTVZIHUJHYPVZ
3VZYLJ\YZVZVI[LUPKVZKLSHZM\LU[LZKLUHUJPHTPLU[VZLKLZ[PUHYVUWYPUJPWHSTLU[LHSWHNVKLPU]LYZPVULZLUHJ[P]VZQVZ

3. Anlisis de las diferencias que pueden existir entre el valor de mercado o


econmico y el valor libros de los activos
+LIPKVHSHH\ZLUJPHKLHU[LJLKLU[LZLJVU}TPJVZYLZWLJ[VHSVZIPLULZKLJHWP[HSKLSZLJ[VYUVL_PZ[L\U]HSVYLJVU}TPJV
VKLTLYJHKVX\LW\LKHZLYJVTWHYHKVJVUSVZ]HSVYLZJVU[HISLZ:PULTIHYNVL_PZ[LUHSN\UVZIPLULZX\LZLLUJ\LU[YHUH
]HSVYJVU[HISLJLYVVJLYJHUVHJLYVX\L[PLULU]HSVYKLTLYJHKVLSJ\HSUVLZYLSL]HU[LYLZWLJ[VHSVZHJ[P]VZKLSH:VJPLKHK
4H[YPa`-PSPHSLZLUZ\JVUQ\U[V
,ULSJHZVKLHX\LSSVZIPLULZX\LZLLUJ\LU[YHUWHYHSH]LU[HZLOHYLHSPaHKVLSHQ\Z[LHWYLJPVZKLTLYJHKVVZLOHTHU[L
UPKVZ\]HSVYSPIYVJ\HUKVLZ[LLZPUMLYPVYHS]HSVYKLTLYJHKV

4. Anlisis de riesgo de mercado.


90,:.6;(:(+,05;,9i:
3H:VJPLKHK4H[YPa`-PSPHSLZUVTHU[PLULUVISPNHJPVULZIHUJHYPHZJVU[HZHZKLPU[LYtZ]HYPHISLJVUL_JLWJP}UKLSHZVWLYH
JPVULZKLJVTLYJPVL_[LYPVY5VL_PZ[LUZLN\YVZKLQHJP}UKL[HZHZKLPU[LYtZK\YHU[LSVZLQLYJPJPVZ `
,UNLULYHSSHWVSx[PJHKLSH:VJPLKHKYLZWLJ[VHSHZKL\KHZJVU[HZHKLPU[LYtZ]HYPHISLOHZPKVUVJ\IYPYSVZWVZPISLZYPLZ
NVZX\LPTWSPJHLSKL]LUNVKLPU[LYtZJVU[HZHZ\J[\HU[LZLULS[PLTWVWVYSVZIHQVZUP]LSLZX\LOH[LUPKVLULZ[L[PWVKL
LUKL\KHTPLU[V
90,:.6+,;076+,*(4)06
,UYLSHJP}UHSYPLZNVJHTIPHYPVSH:VJPLKHK4H[YPaTHU[PLULWHZP]VZLUK}SHYLZ`L\YVZWYPUJPWHSTLU[LWVYSHZHKX\PZPJPVULZ
KLPUZ\TVZHWYV]LLKVYLZL_[YHUQLYVZ7HYHSHJVILY[\YHKLLZ[LYPLZNVJHTIPHYPVSHZVJPLKHKTHU[PLULJVTVWVSx[PJH[VTHY
ZLN\YVZKLJHTIPVZVIYLSHL_WVZPJP}UUL[H
*HKHVWLYHJP}UKLJVTWYHLULSL_[LYPVYLZYLZWHSKHKHJVUZLN\YVZKLJHTIPV[VTHKVZLUIHUJVZJVUSVZJ\HSLZ[HTIPtU
SH:VJPLKHK[PLULWVSx[PJHZKLKP]LYZPJHJP}UKLSxULHZWHYHKPZTPU\PYKPJOVYPLZNV

112 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

79,*06+,36:*6446+0;0,:
3H:VJPLKHKLZ[mHMLJ[HHSYPLZNVKLWYLJPVKLSVZJVTTVKP[PLZJVUZPKLYHUKVX\LZ\ZWYPUJPWHSLZPUZ\TVZZVUSLJOLSxX\PKH
HKX\PYPKHLULSTLYJHKVUHJPVUHS:PULTIHYNVKLIPKVHX\LLSWYLJPVKLLZ[VZPUZ\TVZLZJVTUH[VKHSHPUK\Z[YPHSH
:VJPLKHKUVWHY[PJPWHLUTLJHUPZTVZUHUJPLYVZWHYHJ\IYPYKPJOVYPLZNV5VVIZ[HU[LSH:VJPLKHKJ\LU[HJVU\UNY\WVKL
WYVK\J[VYLZKLSLJOLJVUYLSHJPVULZKLSHYNVWSHaVX\LZPIPLUUVSHWYV[LNLUKLSYPLZNVKLWYLJPVZZPSLH`\KHUHKPZTPU\PY
LSYPLZNVKLHIHZ[LJPTPLU[V
(KLTmZKLSHSLJOLSHJVTWH|xHHKX\PLYL\UHZLYPLKLPUZ\TVZ[HU[VLULSTLYJHKVUHJPVUHSJVTVPU[LYUHJPVUHSJVUZPKLYH
KVZJVTTVKP[PLZUVZPLUKVWVSx[PJHKLSHJVTWH|xHJ\IYPYLZ[L[PWVKLYPLZNVWVYSHZTPZTHZYHaVULZHU[LZL_WSPJHKHZ

05+0*(+69,:-05(5*0,96:
308<0+,A

308<0+,A*6990,5;,
9(A5*0+(
,5+,<+(40,5;6

9(A5+,,5+,<+(40,5;6
796769*05+,<+(*69;673(A6+,<+(;6;(3
796769*05+,<+(3(9.673(A6+,<+(;6;(3
*6),9;<9(+,.(:;6:-05(5*0,96:

(*;0=0+(+

05=,5;(9067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
96;(*065+,05=,5;(906:
7,94(5,5*0(+,05=,5;(906:

9,:<3;(+6:,?79,:(+6:,5403,:+,7,:6:


9,5;()030+(+

7(;90465067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,37(;9046506
;6;(3(*;0=6:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,3(*;0=6
(*;0=6:67,9(*065(3,:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5+040,5;6(*;0=6:67,9(*065(3,:
5<4,96+,(**065,::<:*90;(:@7(.(+(:
<;030+(+769(**065L_WYLZHKVLUWLZVZ
9,;6956+,+0=0+,5+6:









 

 





 








 



 



 

05.9,:6:+,,?736;(*065
*6:;6:+,,?736;(*05
9,:<3;(+6+,,?736;(*065
.(:;6:-05(5*0,96:
9,:<3;(+6-<,9(+,,?736;(*065
9(00+(0,
<;030+(+7i9+0+(+,:7<i:+,047<,:;6




 

 




 

 
 

 
 


 


 

 
 

 



 
 

 
 
 


5(

 


 
  


 
5(

7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVMVUKVZKPZWVUPISLLS[V[HSKLHJ[P]VZJPYJ\SHU[LZTLUVZL_PZ[LUJPHZ`
NHZ[VZHU[PJPWHKVZ
7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVHJ[P]VZVWLYHJPVUHSLZLS[V[HSKLHJ[P]VZJPYJ\SHU[LZ`HJ[P]VQV

113

114 memoria anual estados nancieros consolidados


annual report consolidated nancial statements

Estados nancieros individuales


Individual nancial statements

:VWYVSL:(.
Al 31 de diciembre de 2009 / As of December 31, 2009

ndice / contents
0UMVYTLKLSVZ(\KP[VYLZ0UKLWLUKPLU[LZ



)HSHUJL.LULYHS0UKP]PK\HS



,Z[HKVKL9LZ\S[HKVZ0UKP]PK\HS



,Z[HKVKL-S\QVKL,MLJ[P]V0UKP]PK\HS



5V[HZHSVZ,Z[HKVZ-PUHUJPLYVZ0UKP]PK\HS



/LJOVZ9LSL]HU[LZ0UKP]PK\HS



(UmSPZPZ9HaVUHKV0UKP]PK\HS



0UKPJHKVYLZ-PUHUJPLYVZ0UKP]PK\HS



4 4PSLZKL7LZVZ
<-<UPKHKKL-VTLU[V
<: +}SHYLZLZ[HKV\UPKLUZLZ

115

116 memoria anual estados nancieros individuales


annual report individual nancial statements

Informe de los auditores independientes


(SKLKPJPLTIYLKL (ZVM+LJLTILY 

:HU[PHNVKLMLIYLYVKL

:L|VYLZ(JJPVUPZ[HZ`+PYLJ[VYLZ
:VWYVSL:(
 /LTVZLMLJ[\HKV\UHH\KP[VYxHHSVZIHSHUJLZNLULYHSLZKL:VWYVSL:(HSKLKPJPLTIYLKL ``HSVZJVYYLZ
WVUKPLU[LZLZ[HKVZKLYLZ\S[HKVZ`KLMS\QVZKLLMLJ[P]VWVYSVZH|VZ[LYTPUHKVZLULZHZMLJOHZ3HWYLWHYHJP}UKLKPJOVZ
LZ[HKVZMPUHUJPLYVZX\LPUJS\`LUZ\ZJVYYLZWVUKPLU[LZUV[HZLZYLZWVUZHIPSPKHKKLSHHKTPUPZ[YHJP}UKL:VWYVSL:(5\LZ
[YHYLZWVUZHIPSPKHKJVUZPZ[LLULTP[PY\UHVWPUP}UZVIYLLZ[VZLZ[HKVZMPUHUJPLYVZJVUIHZLLUSHZH\KP[VYxHZX\LLMLJ[\HTVZ
,SHUmSPZPZYHaVUHKV`SVZOLJOVZYLSL]HU[LZHKQ\U[VZUVMVYTHUWHY[LPU[LNYHU[LKLLZ[VZLZ[HKVZMPUHUJPLYVZWVYSV[HU[V
LZ[LPUMVYTLUVZLL_[PLUKLHSVZTPZTVZ
 5\LZ[YHZH\KP[VYxHZM\LYVULMLJ[\HKHZKLHJ\LYKVJVUUVYTHZKLH\KP[VYxHNLULYHSTLU[LHJLW[HKHZLU*OPSL;HSLZUVYTHZ
YLX\PLYLUX\LWSHUPMPX\LTVZ`YLHSPJLTVZU\LZ[YV[YHIHQVJVULSVIQL[VKLSVNYHY\UYHaVUHISLNYHKVKLZLN\YPKHKX\LSVZLZ
[HKVZMPUHUJPLYVZLZ[mUL_LU[VZKLLYYVYLZZPNUPMPJH[P]VZ<UHH\KP[VYxHJVTWYLUKLLSL_HTLUHIHZLKLWY\LIHZKLL]PKLU
JPHZX\LYLZWHSKHUSVZPTWVY[LZ`SHZPUMVYTHJPVULZYL]LSHKVZLUSVZLZ[HKVZMPUHUJPLYVZ<UHH\KP[VYxHJVTWYLUKL[HTIPtU
\UHL]HS\HJP}UKLSVZWYPUJPWPVZKLJVU[HIPSPKHK\[PSPaHKVZ`KLSHZLZ[PTHJPVULZZPNUPMPJH[P]HZOLJOHZWVYSHHKTPUPZ[YHJP}U
KLSH:VJPLKHKHZxJVTV\UHL]HS\HJP}UKLSHWYLZLU[HJP}UNLULYHSKLSVZLZ[HKVZMPUHUJPLYVZ*VUZPKLYHTVZX\LU\LZ[YHZ
H\KP[VYxHZJVUZ[P[\`LU\UHIHZLYHaVUHISLWHYHM\UKHTLU[HYU\LZ[YHVWPUP}U
 3VZTLUJPVUHKVZLZ[HKVZMPUHUJPLYVZOHUZPKVWYLWHYHKVZWHYHYLMSLQHYSHZP[\HJP}UMPUHUJPLYHPUKP]PK\HSKL:VWYVSL:(H
IHZLKLSVZJYP[LYPVZKLZJYP[VZLU5V[HHU[LZKLWYVJLKLYHSHJVUZVSPKHJP}USxULHHSxULHKLSVZLZ[HKVZMPUHUJPLYVZKLSHZ
MPSPHSLZKL[HSSHKHZLU5V[H,UJVUZLJ\LUJPHWHYHZ\HKLJ\HKHPU[LYWYL[HJP}ULZ[VZLZ[HKVZMPUHUJPLYVZPUKP]PK\HSLZKLILU
ZLYSLxKVZ`HUHSPaHKVZLUJVUQ\U[VJVUSVZLZ[HKVZMPUHUJPLYVZJVUZVSPKHKVZKL:VWYVSL:(`MPSPHSLZSVZX\LZVUYLX\LYPKVZ
WVYSVZWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZ
 ,U U\LZ[YH VWPUP}U SVZ TLUJPVUHKVZ LZ[HKVZ MPUHUJPLYVZ PUKP]PK\HSLZ WYLZLU[HU YHaVUHISLTLU[L LU [VKVZ Z\Z HZWLJ[VZ
ZPNUPMPJH[P]VZSHZP[\HJP}UMPUHUJPLYHKL:VWYVSL:(HSKLKPJPLTIYLKL `SVZYLZ\S[HKVZKLZ\ZVWLYHJPVULZ`
SVZMS\QVZKLLMLJ[P]VWVYSVZH|VZ[LYTPUHKVZLULZHZMLJOHZKLHJ\LYKVJVUSVZWYPUJPWPVZKLZJYP[VZLU5V[H
 :LNUSVZL|HSHKVLU5V[HLUJVUJVYKHUJPHJVULSWYVJLZVKLJVU]LYNLUJPHKLMPUPKVHSLMLJ[VLU*OPSLHJVU[HYKLS
LQLYJPJPVSH:VJPLKHKHKVW[HYmSHZ5VYTHZ0U[LYUHJPVUHSLZKL0UMVYTHJP}U-PUHUJPLYH

Javier Gatica Menke


RUT: 7.003.684-3

117

Balance general individual


Individual nancial statements
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


activos / assets
+PZWVUPISL*HZOHUK)HURZ
+L\KVYLZWVY]LU[HUL[V;YHKLYLJLP]HISLZUL[
+VJ\TLU[VZWVYJVIYHYUL[V5V[LZYLJLP]HISLUL[
+L\KVYLZ]HYPVZUL[V:\UKY`KLI[VYZUL[
+VJ\TLU[VZ`J\LU[HZWVYJVIYHYLTWYLZHZYLSHJPVUHKHZ
5V[LZHUKHJJV\U[ZYLJLP]HISLYLSH[LKJVTWHUPLZ
,_PZ[LUJPHZUL[V0U]LU[VYPLZUL[
0TW\LZ[VZWVYYLJ\WLYHY9LM\UKHISL[H_LZ
.HZ[VZWHNHKVZWVYHU[PJPWHKV7YLWHPKL_WLUZLZ
0TW\LZ[VZKPMLYPKVZ+LMLYYLK[H_LZ
6[YVZHJ[P]VZJPYJ\SHU[LZ6[OLYJ\YYLU[HZZL[Z


 
 
 








 


 



 

 


;6;(3(*;0=6:*09*<3(5;,:;6;(3*<99,5;(::,;:

 



;LYYLUVZ3HUK
*VUZ[Y\JJPVULZ`VIYHZKLPUMYHLZ[Y\J[\YH)\PSKPUNZHUKPUMYHZ[Y\J[\YL
4HX\PUHYPHZ`LX\PWVZ4HJOPULY`HUKLX\PWTLU[
6[YVZHJ[P]VZMPQVZ6[OLYMP_LKHZZL[Z
+LWYLJPHJP}UTLUVZ+LWYLJPH[PVUSLZZ



 

 




 


;6;(3(*;0=6:-016:;6;(3-0?,+(::,;:

0U]LYZPVULZLULTWYLZHZYLSHJPVUHKHZ0U]LZ[TLU[ZPUYLSH[LKJVTWHUPLZ
0U]LYZPVULZLUV[YHZ:VJPLKHKLZ0U]LZ[TLU[ZPUV[OLYJVTWHUPLZ
+L\KVYLZHSHYNVWSHaV+LI[VYZSVUN[LYT
6[YVZ6[OLYZ

 



 


 

 

 


;6;(36;96:(*;0=6:;6;(36;/,9(::,;:









;6;(3(*;0=6:;6;(3(::,;:

118 memoria anual estados nancieros individuales


annual report individual nancial statements

Balance
balancegeneral
generalindividual
individual
Individual
Individual
nancial
nancial
statements
statements
(SKLKPJPLTIYLKL
(SKLKPJPTLIYLKL
(ZVM+LJLTILY
(ZVMKLJLTILY




(3+,+0*0,4)9,+,
 


pasivos y patrimonio/ liabilities and shareholders equity


6ISPNZJVUIHUJVZLPUZ[MPUHUJPLYHZJVY[VWSHaV)VYYV^PUNZZOVY[[LYT
6ISPNZJVUIHUJVZLPUZ[MPUHUSHYNVWSHaVWVYJP}UJVY[VWSHaV
)VYYV^PUNZSVUN[LYTZOVY[[LYTWVY[PVU
+P]PKLUKVZWVYWHNHY+P]PKLUKZWH`HISL
*\LU[HZWVYWHNHY(JJV\U[ZWH`HISL
(JYLLKVYLZ]HYPVZ:\UKY`JYLKP[VYZ
+VJ\TLU[VZ`J\LU[HZWVYWHNHYLTWYLZHZYLSHJPVUHKHZ
(JJV\U[ZWH`HISL[VYLSH[LKJVTWHUPLZ
7YV]PZPVULZ7YV]PZPVUZ
9L[LUJPVULZ>P[OOVSKPUNZ
;6;(37(:0=6:*09*<3(5;,:;6;(3*<99,5;30()030;0,:






 





 


 
 
  


 




 

6ISPNZJVUIHUJVZLPUZ[MPUHUJPLYHZSHYNVWSHaV)VYYV^PUNZSVUN[LYT
7YV]PZPVULZSHYNVWSHaV7YV]PZPVUZSVUN[LYT
0TW\LZ[VZKPMLYPKVZHSHYNVWSHaV+LMLYYLK[H_LZSVUN[LYT









;6;(37(:0=6:3(9.673(A6;6;(3365.;,9430()030;0,:





 

 



 


 
 

*HWP[HSWHNHKV7HPKPUJHWP[HS
6[YHZYLZLY]HZ6[OLYYLZLY]LZ
<[PSPKHKLZYL[LUPKHZ9L[HPULKLHYUPUNZ
<[PSPKHKLZHJ\T\SHKHZ<UKPZ[YPI\[LKLHYUPUNZ
<[PSPKHKKLSLQLYJPJPV7YVMP[SVZZMVY[OL`LHY
;6;(37(;9046506;6;(3:/(9,/63+,9:,8<0;@



;6;(37(:0=6:@7(;9046506;6;(330()030;0,:



119




Estado de resultado individual


Statement of income
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


0UNYLZVZKLL_WSV[HJP}U6WLYH[PUNPUJVTL
*VZ[VZKLL_WSV[HJP}UTLUVZ6WLYH[PUNJVZ[ZSLZZ




  


4(9.,5+,,?736;(*065.96::4(9.05
 
.HZ[VZKLHKTPUPZ[YHJP}U`]LU[HZTLUVZ(KTPUPZ[YH[P]LHUKZLSSPUNL_WLUZLZSLZZ   


 

9,:<3;(+6+,,?736;(*06567,9(;05.05*64,36::



 

 

 
  
  
 
 

 
 



 
 



 

9,:<3;(+6(5;,:+,047<,:;6,0;,4,:,?;9(69+05(906:
05*64,),-69,;(?(5+,?;9(69+05(9@0;,4:


  



0TW\LZ[VHSHYLU[H0UJVTL[H_

 



9,:<3;(+6(5;,:+,05;,9,:405690;(906
05*64,36::),-69,405690;@05;,9,:;





<;030+(+308<0+(05*64,36::),-69,(469;0A(;065





0UNYLZVZMPUHUJPLYVZ-PUHUJPHSPUJVTL
<[PSPKHKPU]LYZPVULZLTWYLZHZYLSHJPVUHKHZ<[PSP[`JVTWHUPLZYLSH[LKPU]LZ[TLU[Z
6[YVZPUNYLZVZM\LYHKLSHL_WSV[HJP}U6[OLYUVUVWLYH[PUNPUJVTL
.HZ[VZMPUHUJPLYVZTLUVZ-PUHUJPHSL_WLUZLZSLZZ
6[YVZLNYLZVZM\LYHKLSHL_WSV[HJP}UTLUVZ6[OLYUVUVWLYH[PUNL_WLUZLZSLZZ
*VYYLJJP}UTVUL[HYPH4VUL[HY`JVYYLJ[PVU
+PMLYLUJPHZKLJHTIPV,_JOHUNLYH[LKPMMLYLUJLZ
9,:<3;(+6-<,9(+,,?736;(*06567,9(;05.05*64,36::

(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZ(TVY[PaH[PVUULNH[P]LNVVK^PSS
<;030+(++,3,1,9*0*0605*64,-69;/,@,(9

120 memoria anual estados nancieros individuales


annual report individual nancial statements




 
 

Estado
de ujo
de efectivo
individual
estado
de ujo
de efectivo
individual
Statement
of cashofows
Statement
cash ows
(SKLKPJPLTIYLKL
(ZVM+LJLTILY
(SKLKPJPTLIYLKL
(ZVMKLJLTILY




(3+,+0*0,4)9,+,
 


-3<165,;6690.05(+6769(*;0=0+(++,67,9(*065
5,;*(:/-36>-96467,9(;065(3(*;0=0;0,:
<[PSPKHKWLYKPKHKLSLQLYJPJPV0UJVTLMVY[OL`LHY

9LZ\S[HKVLU]LU[HKLHJ[P]VZ0UJVTLSVZZMYVTZHSLVMHZZL[Z
7tYKPKH\[PSPKHKLU]LU[HZKLHJ[P]VZMPQVZ0UJVTL3VZZMYVTZHSLVMMP_LKHZZL[Z

*HYNVZHIVUVZHYLZ\S[HKVZX\LUVYLWYLZLU[HUMS\QV
*OHYNLZJYLKP[Z[VPUJVTL[OH[KVUV[YLWYLZLU[JHZOMSV^Z

+LWYLJPHJP}UKLSLQLYJPJPV+LWYLJPH[PVUMVY[OL`LHY

*HZ[PNVZ`WYV]PZPVULZ(JJY\HSZHUK^YP[LVMMZ
 
<[PSPKHKKL]LUNHKHLUPU]LYZPVULZLU,,99TLUVZ
0UJVTLLHYULKVUPU]LZ[TLU[ZPUYLSH[LKJVTWHUPLZSLZZ

(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZTLUVZ(TVY[PaH[PVUULNH[P]LNVVK^PSSSLZZ

*VYYLJJP}UTVUL[HYPHUL[H4VUL[HY`JVYYLJ[PVUUL[
 
+PMLYLUJPHKLJHTIPVUL[V,_JOHUNLYH[LKPMMLYLUJLUL[
 
=HYPHJP}UKLHJ[P]VZH\TLU[VZKPZTPU\JPVULZ*OHUNLZPUHZZL[ZPUJYLHZLZKLJYLHZLZ
+L\KVYLZWVY]LU[HZ;YHKLYLJLP]HISLZ
 
,_PZ[LUJPHZ0U]LU[VYPLZ
 
6[YVZHJ[P]VZ6[OLYHZZL[Z

=HYPHJP}UKLWHZP]VZH\TLU[VZKPZTPU\JPVULZ
*OHUNLZPUSPHIPSP[PLZPUJYLHZLZKLJYLHZLZ
 
*\LU[HZWVYWHNHYYLSHJPVUHKHZJVULSYLZ\S[HKVKLSHL_WSV[HJP}U
(JJV\U[ZWH`HISLYLSH[LK[VVWLYH[PUNPUJVTLL_WLUZLZ
  
0U[LYLZLZWVYWHNHY0U[LYLZ[ZWH`HISL

0TW\LZ[VHSHYLU[HWVYWHNHYUL[V0UJVTL[H_WH`HISLUL[
 
0=(`V[YVZZPTPSHYLZWVYWHNHYUL[V=(;HUKV[OLYZWH`HISLUL[
 
-3<165,;6769(*;0=0+(+,:+,3(67,9(*05
5,;*(:/-36>-96467,9(;05.(*;0=0;0,:

121



 
 
  
 

 
  




 
 









Estado de ujo de efectivo individual


Statement of cash ows
(SKLKPJPLTIYLKL (ZVM+LJLTILY




(3+,+0*0,4)9,+,
 


-3<165,;6769(*;0=0+(+,:+,-05(5*0(40,5;6
5,;*(:/-36>-964-05(5*05.(*;0=0;0,:
6I[LUJP}UKLWYtZ[HTVZ3VHUZVI[HPULK
7HNVKLKP]PKLUKVZTLUVZ7H`TLU[VMKP]PKLUKZSLZZ
7HNVKLWYtZ[HTVZTLUVZ7H`TLU[VMSVHUZSLZZ
-S\QVUL[VWVYHJ[P]PKHKLZKLMPUHUJPHTPLU[V5L[JHZOMSV^MYVTMPUHUJPUNHJ[P]P[PLZ

  
 




 
 




 



 



 

 

=(90(*0655,;(+,3,-,*;0=6@,-,*;0=6,8<0=(3,5;,
5,;05*9,(:,+,*9,(:,05*(:/(5+*(:/,8<0=(3,5;



  

:(3+6050*0(3+,,-,*;0=6@,-,*;0=6,8<0=(3,5;,
*(:/(5+*(:/,8<0=(3,5;(;),.05505.6-@,(9









-3<165,;6769(*;0=0+(+,:+,05=,9:065
5,;*(:/-36>-96405=,:;05.(*;0=0;0,:
=LU[HZKLHJ[P]VMPQV:HSLZVMMP_LKHZZL[Z
0UJVYWVYHJP}UKLHJ[P]VZMPQVZTLUVZ0UJVYWVYH[PVUVMMP_LKHZZL[ZSLZZ
-S\QVUL[VWVYHJ[P]PKHKLZKLPU]LYZPVU5L[JHZOMSV^MYVTPU]LZ[PUNHJ[P]P[PLZ
-S\QVUL[V[V[HSKLSLQLYJPJPV;V[HSUL[JHZOWYV]PKLK\ZLKK\YPUN[OL`LHY
,MLJ[VKLSHPUMSHJPVUZVIYLLSLMLJ[P]V`LMLJ[P]VLX\P]HSLU[L
,MMLJ[VMPUMSH[PVUVUJHZOHUKJHZOLX\P]HSLU[

:(3+6-05(3+,,-,*;0=6@,-,*;0=6,8<0=(3,5;,
*(:/(5+*(:/,8<0=(3,5;(;,5+6-@,(9

122 memoria anual estados nancieros individuales


annual report individual nancial statements

notas aa los
Notas
los estados
estados nancieros
nancieros individuales
individuales
Individual Statement of Cash Flows

01. Inscripcin en el Registro de Valores


3H:VJPLKHKZLLUJ\LU[YHPUZJYP[HLULS9LNPZ[YVKL=HSVYLZIHQVLS5YV `LZ[mZ\QL[HHSHZJHSPaHJP}UKLSH:\WLYPU[LU
KLUJPHKL=HSVYLZ`:LN\YVZ

02. Criterios Contables Aplicados


H7LYxVKVJVU[HISL!
3VZWYLZLU[LZLZ[HKVZUHUJPLYVZPUKP]PK\HSLZJVYYLZWVUKLUHSVZLQLYJPJPVZJVTWYLUKPKVZLU[YLLSKLLULYV`LSKL
KPJPLTIYLKL `
I)HZLZKLWYLWHYHJP}U!
3VZWYLZLU[LZLZ[HKVZUHUJPLYVZPUKP]PK\HSLZOHUZPKVWYLWHYHKVZKLHJ\LYKVJVUWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[L
HJLW[HKVZLU*OPSL`JVUUVYTHZPTWHY[PKHZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZKL*OPSLL_JLW[VWVYSHZPU]LY
ZPVULZLUSPHSLZSHZX\LLZ[mUYLNPZ[YHKHZLU\UHZVSHSxULHKLSIHSHUJLNLULYHSHZ\]HSVYWH[YPTVUPHS`WVYSV[HU[VUVOHU
ZPKVJVUZVSPKHKHZSxULHHSxULH,Z[L[YH[HTPLU[VUVTVKPJHLSYLZ\S[HKVUL[VUPLSWH[YPTVUPV
,Z[VZLZ[HKVZUHUJPLYVZOHUZPKVLTP[PKVZZ}SVWHYHLMLJ[VZKLOHJLY\UHUmSPZPZPUKP]PK\HSKLSH:VJPLKHK`LUJVUZPKLYH
JP}UHLSSVKLILUZLYSLxKVZLUJVUQ\U[VJVUSVZLZ[HKVZUHUJPLYVZJVUZVSPKHKVZX\LZVUYLX\LYPKVZWVYSVZWYPUJPWPVZKL
JVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZLU*OPSL
,UJHZVKLL_PZ[PYKPZJYLWHUJPHZLU[YLSVZWYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZLTP[PKVZWVYLS*VSLNPVKL*VU
[HKVYLZKL*OPSL(.`SHZUVYTHZPTWHY[PKHZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZKL*OPSLWYPTHYmUSHZUVYTHZ
PTWHY[PKHZWVYLZ[HS[PTH
J)HZLZKLWYLZLU[HJP}U!
3VZLZ[HKVZUHUJPLYVZHSKLKPJPLTIYLKL`Z\ZYLZWLJ[P]HZUV[HZOHUZPKVHJ[\HSPaHKVZL_[YHJVU[HISLTLU[LLU\U
 ULNH[P]VJVULSVIQL[VKLWLYTP[PY\UHHKLJ\HKHJVTWHYHJP}UJVUSVZLZ[HKVZUHUJPLYVZHSKLKPJPLTIYLKL 
(SN\UHZJPMYHZTLUVYLZKLSLQLYJPJPVM\LYVUYLJSHZPJHKHZWHYHLMLJ[VZKLOHJLYSHZJVTWHYH[P]HZJVUSVZLZ[HKVZUHU
JPLYVZKLSLQLYJPJPV 
K*VYYLJJP}UTVUL[HYPH!
3VZLZ[HKVZUHUJPLYVZOHUZPKVHJ[\HSPaHKVZTLKPHU[LSHHWSPJHJP}UKLSHZUVYTHZKLJVYYLJJP}UTVUL[HYPHKLHJ\LYKVH
WYPUJPWPVZKLJVU[HIPSPKHKNLULYHSTLU[LHJLW[HKVZLU*OPSLJVULSVIQL[VKLYLLQHYSH]HYPHJP}UKLSWVKLYHKX\PZP[P]VKLSH
TVULKHVJ\YYPKHLUSVZYLZWLJ[P]VZLQLYJPJPVZ3HZHJ[\HSPaHJPVULZOHUZPKVKL[LYTPUHKHZZVIYLSHIHZLKLSVZxUKPJLZKL
WYLJPVZHSJVUZ\TPKVYW\ISPJHKVZWVYLS0UZ[P[\[V5HJPVUHSKL,Z[HKxZ[PJHZX\LKPLYVUVYPNLUH\U ULNH[P]VLULSLQLYJP
JPV `\U LULSLQLYJPJPV

123

L)HZLZKLJVU]LYZP}U!
3VZHJ[P]VZ`WHZP]VZLUTVULKHL_[YHUQLYH`HX\LSSVZWHJ[HKVZLU\UPKHKLZKLMVTLU[VOHUZPKVJVU]LY[PKVZHWLZVZHSHZ
ZPN\PLU[LZ[HZHZKLJHTIPV]PNLU[LZHSHMLJOHKLJPLYYLKLSVZLZ[HKVZUHUJPLYVZ!



+}SHY,Z[HKV\UPKLUZL6IZLY]HKV
,\YVZ
<UPKHKKL-VTLU[V




 








 




 


M,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ!
7HYHLZ[PTHYLSTVU[VKLSHWYV]PZP}UWHYHPUJVIYHISLZSH:VJPLKHKHWSPJH[HZHZLU]PY[\KKLSHHU[PNLKHKKLSVZZHSKVZKL
KL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZ3HZ[HZHZZVUKL\U WHYHSHZJ\LU[HZ]LUJPKHZJVU
\UHHU[PNLKHKKLLU[YL`KxHZ`KL\U WHYHSHZJ\LU[HZ]LUJPKHZJVU\UHHU[PNLKHKZ\WLYPVYHKxHZ
(KPJPVUHSTLU[LSH:VJPLKHKL]HSHJHZVHJHZVSHZJ\LU[HZ]LUJPKHZJVU\UHHU[PNLKHKTLUVYKLKxHZJVUZ[P[\`LUKV
WYV]PZP}UWHYHHX\LSSVZZHSKVZX\LZLLZ[PTHUKLK\KVZHYLJ\WLYHJP}U
3HWYV]PZP}UZLWYLZLU[HKLK\JPKHKLSY\IYVKL\KVYLZWVY]LU[HZ
3HWYV]PZP}UKL[LYTPUHKHIHQVSVZWHYmTL[YVZHU[LZKLZJYP[VZYLZ\S[HZLNUSH(KTPUPZ[YHJP}UYHaVUHISLWHYHJ\IYPYSHL]LU
[\HSPUJVIYHIPSPKHK
N,_PZ[LUJPHZ!
3HZL_PZ[LUJPHZKLWYVK\J[VZ[LYTPUHKVZ`LUWYVJLZVZLWYLZLU[HU]HSVYPaHKHZHSJVZ[VKLWYVK\JJP}UX\LPUJS\`LLS]HSVY
KLSHZTH[LYPHZWYPTHZTHUVKLVIYH`NHZ[VZPUKPYLJ[VZKLMHIYPJHJP}UJVYYLNPKVTVUL[HYPHTLU[L
3HZTH[LYPHZWYPTHZ`TH[LYPHSLZZLWYLZLU[HU]HSVYPaHKVZHZ\JVZ[VKLHKX\PZPJP}UHJ[\HSPaHKVKLHJ\LYKVHUVYTHZKL
JVYYLJJP}UTVUL[HYPH
3H:VJPLKHKOHJVUZ[P[\PKV\UHWYV]PZP}UKLVIZVSLZJLUJPHWHYHWYVK\J[VZKLSLU[VTV]PTPLU[VLUIHZLHSHYV[HJP}UKLSVZ
TPZTVZ
3H]HSVYPaHJP}UKHKHHSHZL_PZ[LUJPHZUVL_JLKLZ\]HSVYUL[VLZ[PTHKVKLYLHSPaHJP}UVYLWVZPJP}UZLNUJVYYLZWVUKH
O6WLYHJPVULZKLJVTWYHJVUWHJ[VKLYL[YV]LU[H!
(S  KL KPJPLTIYL KL   `  LZ[HZ VWLYHJPVULZ ZL LUJ\LU[YHU ]HSVYPaHKHZ H Z\ ]HSVY KL JVTWYH TmZ SVZ PU[LYLZLZ
KL]LUNHKVZHSJPLYYLKLJHKHLQLYJPJPVYLZ\S[HU[LHSHWSPJHYSH[HZHPTWSxJP[HLU[YLLSTVU[VWHNHKVLUSHJVTWYH`LSTVU[V
JVTWYVTL[PKVHJVIYHYHSYLHSPaHYSHYL[YV]LU[HLUWYVWVYJP}UHS[PLTWV[YHUZJ\YYPKVSHX\LZLLUJ\LU[YHJSHZPJHKHIHQVLS
Y\IYVV[YVZHJ[P]VZJPYJ\SHU[LZ
P(J[P]VQV!
3VZIPLULZKLSHJ[P]VQVZLWYLZLU[HU]HSVYPaHKVZHSJVZ[VKLHKX\PZPJP}UVKLJVUZ[Y\JJP}UZLNUJVYYLZWVUKHHJ[\HSPaHKV
KLHJ\LYKVHUVYTHZKLJVYYLJJP}UTVUL[HYPH
3VZYLW\LZ[VZKLZ[PUHKVZHSHTHU[LUJP}UKLHJ[P]VZQVZZLHJ[P]HUHZ\]HSVYKLJVZ[VZLJVYYPNLUTVUL[HYPHTLU[L`ZL
PTW\[HUHYLZ\S[HKVZHSTVTLU[VKLSJVUZ\TV:LJSHZPJHULULSY\IYV6[YVZ(J[P]VZ-PQVZ
3VZIPLULZKLSHJ[P]VQVX\LZLTHU[PLULU[LTWVYHSTLU[LPUHJ[P]VZZLKLWYLJPHUSPULHSTLU[L`Z\LMLJ[VLUYLZ\S[HKVZL
WYLZLU[HKLU[YVKLSY\IYV6[YVZ,NYLZVZ-\LYHKL,_WSV[HJP}U(Z\]LaSVZHJ[P]VZQVZX\LZLLUJ\LU[YHUKPZWVUPISLZWHYH
SH]LU[HZLWYLZLU[HUHZ\]HSVYLZ[PTHKVKLYLHSPaHJP}UJ\HUKVLZ[LLZTLUVYHZ\]HSVYUL[VLUSPIYVZ`ZLWYLZLU[HUKLU[YV
KLSY\IYV6[YVZ(J[P]VZ
Q+LWYLJPHJP}UHJ[P]VQV!
3HKLWYLJPHJP}ULZJHSJ\SHKHSPULHSTLU[LZVIYLLS]HSVYHJ[\HSPaHKVKLSVZIPLULZKLHJ\LYKVJVUSVZH|VZKL]PKH[PSYLTH
ULU[L

124 memoria anual estados nancieros individuales


annual report individual nancial statements

R(J[P]VZLUSLHZPUN!
3VZIPLULZHKX\PYPKVZIHQVSHTVKHSPKHKKLSLHZPUNUHUJPLYVOHUZPKVJVU[HIPSPaHKVZLUZ\MLJOHKLHKX\PZPJP}UZLNULS
]HSVYHJ[\HSKL[VKVZSVZWHNVZM\[\YVZKLHJ\LYKVHSHZJVUKPJPVULZLZWLJxJHZKLJHKHJVU[YH[V
3VZHJ[P]VZLUSLHZPUNZLYL]HSVYPaHU`KLWYLJPHUKLHJ\LYKVHSHZTPZTHZUVYTHZZL|HSHKHZWHYHLSYLZ[VKLSHJ[P]VQV`
ZVUJSHZPJHKVZLULSY\IYV6[YVZ(J[P]VZ-PQVZ+PJOVZHJ[P]VZUVZVUQ\YxKPJHTLU[LKLWYVWPLKHKKLSHLTWYLZHWVYSVX\L
TPLU[YHZUVZLLQLYaHSHVWJP}UKLJVTWYHUVZLW\LKLKPZWVULYSPIYLTLU[LKLLSSVZ
S0U]LYZPVULZLULTWYLZHZYLSHJPVUHKHZ!
3HZPU]LYZPVULZLULTWYLZHZYLSHJPVUHKHZLUKVUKLSH:VJPLKHKWVZLLTmZKLS KLSJHWP[HSKLSHZVJPLKHKLTPZVYH`V
JVUJHWHJPKHKKLLQLYJLYPU\LUJPHZPNUPJH[P]HZVIYLSHZVJPLKHKLTPZVYHZLWYLZLU[HU]HSVYPaHKHZKLHJ\LYKVHSTt[VKVKLS
]HSVYWH[YPTVUPHS=7KLHJ\LYKVHSVLZ[HISLJPKVLUSH*PYJ\SHY KLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ`LS)VSL[xU
;tJUPJV5YVKLS*VSLNPVKL*VU[HKVYLZKL*OPSL(.
+PJOHTL[VKVSVNxHPUJS\`LLSYLJVUVJPTPLU[VKLSHWHY[PJPWHJP}ULUSVZYLZ\S[HKVZKLSHZLTWYLZHZYLSHJPVUHKHZZVIYLIHZL
KL]LUNHKHWYL]PHHU\SHJP}UKLSVZYLZ\S[HKVZUVYLHSPaHKVZWVY[YHUZHJJPVULZLMLJ[\HKHZLU[YLLSSHZ
T0TW\LZ[VHSHYLU[HLPTW\LZ[VZKPMLYPKVZ!
,SPTW\LZ[VHSHYLU[HZLWYV]PZPVUHZVIYLSHIHZLKLSHYLU[HSxX\PKHPTWVUPISLKL[LYTPUHKHZLNUSHZUVYTHZLZ[HISLJPKHZLU
SH3L`KL0TW\LZ[VHSH9LU[H
3H:VJPLKHKYLNPZ[YHSVZPTW\LZ[VZKPMLYPKVZKLHJ\LYKVHSVZL|HSHKVLUSH*PYJ\SHY5YVKLSH:\WLYPU[LUKLUJPHKL
=HSVYLZ`:LN\YVZ3HZKPMLYLUJPHZ[LTWVYHYPHZX\LL_PZ[LULU[YLSHIHZL[YPI\[HYPHKLHJ[P]VZ`WHZP]VZ`Z\IHZLJVU[HISLZVU
KL[LYTPUHKHZJVUMVYTLHSVLZ[HISLJPKVLUSVZ)VSL[PULZ;tJUPJVZ
5YVZ `KLS*VSLNPVKL*VU[HKVYLZKL*OPSL(.
3HTLKPJP}UKLSVZHJ[P]VZ`WHZP]VZWVYPTW\LZ[VZKPMLYPKVZZLLMLJ[HLUIHZLHSH[HZHKLPTW\LZ[VX\LKLHJ\LYKVHSH
SLNPZSHJP}U[YPI\[HYPH]PNLU[LZLKLIHHWSPJHYLULSH|VLUX\LSVZHJ[P]VZ`WHZP]VZWVYPTW\LZ[VZKPMLYPKVZZLHUYLHSPaHKVZ
VSPX\PKHKVZ3VZLMLJ[VZM\[\YVZKLJHTIPVZLUSHSLNPZSHJP}U[YPI\[HYPHVLUSHZ[HZHZKLPTW\LZ[VZVUYLJVUVJPKVZLUSVZ
PTW\LZ[VZKPMLYPKVZHWHY[PYKLSHMLJOHLUX\LSH3L`X\LHWY\LIHKPJOVZJHTIPVZZLHW\ISPJHKH,SPTWVY[LKLSVZHJ[P]VZ
WVYPTW\LZ[VZKPMLYPKVZLZYLK\JPKVZPLZULJLZHYPVWVYLSPTWVY[LKLJ\HSX\PLYILULJPV[YPI\[HYPVX\LLUIHZLHSHL]PKLUJPH
KPZWVUPISLZLLZWLYHX\LUVZLYmYLHSPaHKV
U0UKLTUPaHJP}UWVYH|VZKLZLY]PJPV!
3H :VJPLKHK [PLUL WHJ[HKV JVU WHY[L KL Z\ WLYZVUHS LS WHNV WVY JVUJLW[V KL PUKLTUPaHJP}U WVY H|VZ KL ZLY]PJPV H [VKV
L]LU[V3HWYV]PZP}UJVYYLZWVUKPLU[LOHZPKVJHSJ\SHKHHWSPJHUKVLSTt[VKVKLS]HSVYHJ[\HSKLSJVZ[VKL]LUNHKVKLSILUL
JPVJVUZPKLYHUKVSVZH|VZKLZLY]PJPVSHMLJOHLZWLYHKHKLYL[PYVVQ\IPSHJP}ULSZ\LSKVHJ[\HSKL[VKVLSWLYZVUHSX\L[PLUL
KLYLJOVHKPJOVILULJPV`\UH[HZHKLPU[LYtZKLS 
|0UNYLZVZKLSHL_WSV[HJP}U!
3VZPUNYLZVZKLL_WSV[HJP}UZLYLJVUVJLUHSTVTLU[VLUX\LSVZWYVK\J[VZZLLUJ\LU[YHUKLZWHJOHKVZ`[YHUZMLYPKVZSVZ
KLYLJOVZ`YPLZNVZHZVJPHKVZJVULSKVTPUPVKLSVZWYVK\J[VZ
V*VU[YH[VZKLKLYP]HKVZ!
3VZJVU[YH[VZX\LTHU[PLULSH:VJPLKHKHSKLKPJPLTIYLKL `VILKLJLUHJVU[YH[VZKLJVILY[\YHKL[YHUZHJ
JPVULZLZWLYHKHZ`ZLWYLZLU[HU]HSVYPaHKVZKLHJ\LYKVJVUSVLZ[HISLJPKVLULS)VSL[xU;tJUPJV5YVKLS*VSLNPVKL*VU
[HKVYLZKL*OPSL(.:LJSHZPJHULUHJ[P]VZVWHZP]VZKLJVY[VWSHaVZLNULS]LUJPTPLU[VKLJHKH\UVKLSVZJVU[YH[VZ
W:VM[^HYLJVTW\[HJPVUHS!
3VZZVM[^HYLZX\LWVZLLSH:VJPLKHKM\LYVUHKX\PYPKVZJVTVWHX\L[LZJVTW\[HJPVUHSLZ,SJVZ[VKLHKX\PZPJP}U`W\LZ[H
LUM\UJPVUHTPLU[VZLYLNPZ[YHHSJVZ[VKLHKX\PZPJP}UTmZJVYYLJJP}UTVUL[HYPH3HHTVY[PaHJP}UZLKL[LYTPUHSPULHSTLU[LLU
SVZWSHaVZKLUPKVZWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZLU*PYJ\SHY5YV JVUL_JLWJP}UKLSHZPU]LYZPVULZ
YLHSPaHKHZLULSZPZ[LTH:(7:PZ[LTH>VYSK*SHZZSHZJ\HSLZZLHTVY[PaHULU\UWSHaVKLH|VZ7HYHLMLJ[VZKLJSHZPJH
JP}UZLWYLZLU[HUIHQVLSY\IYV6[YVZ(J[P]VZ-PQVZ

125

X,Z[HKVKL\QVZKLLMLJ[P]V!
3H:VJPLKHKOHJVUZPKLYHKVJVUMLJJPVUHYLSLZ[HKVKL\QVZKLLMLJ[P]VLUIHZLHSTt[VKVPUKPYLJ[VJVUZPKLYHUKVJVTV
LMLJ[P]V`LMLJ[P]VLX\P]HSLU[LHX\LSSVZZHSKVZPUJS\PKVZLUSVZY\IYVZKPZWVUPISLKLW}ZP[VZHWSHaV]HSVYLZULNVJPHISLZ`SVZ
WHJ[VZJVUJVTWYVTPZVKLYL[YV]LU[HKLZLYHWSPJHISLZX\LJ\TWSLUSVZYLX\PZP[VZZL|HSHKVZLULS)VSL[xU;tJUPJV5YV
KLS*VSLNPVKL*VU[HKVYLZKL*OPSL(.:LPUJS\`LUIHQVLSY\IYV-S\QV6YPNPUHKVWVY(J[P]PKHKLZKLSH6WLYHJP}UHX\LSSVZ
\QVZKLLMLJ[P]VYLSHJPVUHKVZJVULSNPYVKLSH:VJPLKHKPUJS\`LUKVSVZPU[LYLZLZWHNHKVZ`YLJPIPKVZSVZKP]PKLUKVZYLJPIP
KVZ`LUNLULYHS[VKVZHX\LSSVZ\QVZX\LUVLZ[mUKLUPKVZJVTVKLPU]LYZP}UVUHUJPHTPLU[V
*HIL TLUJPVUHY X\L LS JVUJLW[V VWLYHJPVUHS \[PSPaHKV LU LZ[L LZ[HKV LZ TmZ HTWSPV X\L LS JVUZPKLYHKV LU LS LZ[HKV KL
YLZ\S[HKVZ
Y<ZVKLLZ[PTHJPVULZ!
3H(KTPUPZ[YHJP}UKLSH:VJPLKHKOH\[PSPaHKVJPLY[VZZ\W\LZ[VZ`LZ[PTHJPVULZWHYHSHKL[LYTPUHJP}UKLHJ[P]VZ`WHZP]VZ
`SHYL]LSHJP}UKLJVU[PUNLUJPHZHUKLWYLWHYHYLZ[VZLZ[HKVZUHUJPLYVZKLJVUMVYTPKHKJVUWYPUJPWPVZKLJVU[HIPSPKHK
NLULYHSTLU[LHJLW[HKVZLU*OPSL3VZYLZ\S[HKVZYLHSLZWVKYxHUKPMLYPYKLKPJOHZLZ[PTHJPVULZ

03. Cambios Contables


+\YHU[LLSLQLYJPJPVJVTWYLUKPKVLU[YLLSKLLULYV`LSKLKPJPLTIYLKL UVZLOHULMLJ[\HKVJHTIPVZLUSHHWSPJH
JP}UKLWYPUJPWPVZJVU[HISLZYLZWLJ[VKLSLQLYJPJPV

04. Deudores de Corto y Largo Plazo


,SZHSKVKLSVZKL\KVYLZWVY]LU[HZKVJ\TLU[VZWVYJVIYHY`KL\KVYLZ]HYPVZJSHZPJHKVZLUJSPLU[LZUHJPVUHSLZ`L_[YHUQL
YVZZLWYLZLU[HLULSZPN\PLU[LJ\HKYVHUL_V!


*09*<3(5;,:

9<)96



3(9.673(A6

/(:;( +(:
4:+, /(:;((j6
;6;(3*09*<3(5;,5,;6
 
    :<);6;(3  
   

+L\KVYLZWVY=LU[HZ
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ
+VJ\TLU[VZWVYJVIYHY
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ
+L\KVYLZ=HYPVZ
,Z[PTHJP}UKL\KVYLZPUJVIYHISLZ



 

 

























 

 


 

 

 














   



   

;6;(3+,<+69,:3(9.673(A6





:(3+6
4 

 
769*,5;(1,
4 


:(3+6
769*,5;(1,
4 
4

H+L\KVYLZWVY]LU[HZ
5HJPVUHSLZ

 

 

 

,_[YHUQLYVZ



 

 

 

 





5HJPVUHSLZ

 

 





:\I[V[HS

 

 





5HJPVUHSLZ

 

 





:\I[V[HS

 

 





:\I[V[HS
I+VJ\TLU[VZWVYJVIYHY

J+LK\KVYLZ]HYPVZ

126 memoria anual estados nancieros individuales


annual report individual nancial statements

05. Saldos y Transacciones con entidades relacionadas


05-694(*065(+0*065(3!
H,USHZ[YHUZHJJPVULZJVTLYJPHSLZWYV]LUPLU[LZKLSNPYVLMLJ[\HKHZWVYSH:VJPLKHKJVULU[PKHKLZYLSHJPVUHKHZZLOHJVU
]LUPKVSHHWSPJHJP}UKLPU[LYLZLZTLUZ\HSLZWVYSVZZHSKVZWYVTLKPVZTHU[LUPKVZLUSHZJ\LU[HZJVYYPLU[LZTLYJHU[PSLZWVY
JVIYHYLU[YLLTWYLZHZYLSHJPVUHKHZ
3H[HZHKLPU[LYtZTLUZ\HSJVU]LUPKHLZSH[HZH;()]PNLU[LWHYHLSTLZLUJ\YZVTLUVZW\U[VZ
I7LYP}KPJHTLU[LSH:VJPLKHK`Z\ZYLSHJPVUHKHZLMLJ[HU\UHJVTWLUZHJP}UKLZ\ZJ\LU[HZWVYJVIYHY`WVYWHNHYTLKPHU
[LJHYNVZ`HIVUVZHSHZJ\LU[HZJVYYPLU[LZTHU[LUPKHZJVUSHZTPZTHZ
J,SJYP[LYPVKLTH[LYPHSPKHKHKVW[HKVWVYSH:VJPLKHKLZPUMVYTHY[VKHZSHZ[YHUZHJJPVULZYLHSPaHKHZLULSLQLYJPJPVUVPT
WVY[HUKVZ\TVU[V
+VJ\TLU[VZ`*\LU[HZWVY*VIYHY
9<;



:6*0,+(+


*69;673(A6
 


3(9.673(A6
 





2
2
,

*64,9*0(3:(5;(,3,5(:(
 
:6*0,+(+(.90*63(@
3,*/,9(79(+,9(:(<:;9(3,::(
  
*64,9*0(3+6:(3(46::(

:6*0,+(+796*,:(+69(+,3,*/,+,3:<9:( 
-65;,99()9(5+:3(52(3040;,+






 














;6;(3,:







+VJ\TLU[VZ`*\LU[HZWVY7HNHY
9<;



:6*0,+(+


*69;673(A6
 


3(9.673(A6
 


,

-65;,99(3;+

 





;6;(3,:

 





127

;YHUZHJJPVULZ

:6*0,+(+





9<;



5(;<9(3,A(+,
3(9,3(*05


 


,-,*;6:,5

,-,*;6:,5
465;6 9,:<3;(+6:
465;6 9,:<3;(+6

*(9.6()656
*(9.6()656

+,:*907*05+,
3(;9(5:(**05


:6*0,+(+796*,:(+69(
2 -030(3
+,3,*/,+,3:<9:(

 -030(3

 -030(3

 -030(3

 -030(3
*64,9*0(3:(5;(,3,5(:(
 -030(3

 -030(3

 -030(3
*64,9*0(3+6:(3(46::(
2 -030(305+09,*;(

 -030(305+09,*;(
:6*0,+(+(.90*63(@3,*/,9(  -030(305+09,*;(
79(+,9(:(<:;9(3,::(

 -030(305+09,*;(
-65;,99()9(5+3;+
, *65;963(+69*64<5

 *65;963(+69*64<5
5A40324(3(:0(
, *65;963(+69*64<5
5A473040;,+
, *65;963(+69*64<5
0(5:((.96:(
  +09,*;69*64<5

=,5;(+,4(;,90(:7904(:



:,9=0*06+,,479,:(
 
(990,5+6+,054<,)3,

*6479(+,47904(@7;,94
 
05;,9,:,:67,9(*065,:*64,9*0(

=,5;(+,796+<*;6:;,9405(+6:  
9,*<7,9(*065+,.(:;6:

(990,5+6+,054<,)3,

05;,9,:,:67,9(*065,:*64,9*0(

(990,5+6+,054<,)3,
 
05;,9,:,:67,9(*065,:*64,9*0(

(990,5+6+,054<,)3,
9,*<7,9(*065+,.(:;6:
*6479(+,4(;,90(:7904(:
9,*<7,9(*065+,-65+6:
=,5;(+,796+<*;6:;,9405(+6:
*6479(+,4(;,90(:7904(:

 




 





 

 
 


 


 
 





 
 



 










 







 
 





 





06. Existencias
(SJPLYYLKLJHKHLQLYJPJPVLZ[LY\IYVPUJS\`LSVZZPN\PLU[LZJVUJLW[VZ!

+,;(33,



 
4 


4 

7YVK\J[VZ[LYTPUHKVZ
 
4H[LYPHZWYPTHZ`WYVKLUWYVJLZV 
7YV]PZP}UVIZVSLZJLUJPH






;6;(3





Nota 7. Impuestos a la renta e impuestos diferidos


H:(3+6796=0:065047<,:;67699,*<7,9(9047<,:;69,5;(!
(SKLKPJPLTIYLKL `LSZHSKVKLSHWYV]PZP}UWVYPTW\LZ[VHSHYLU[HUL[HKLZ\ZJVYYLZWVUKPLU[LZJYtKP[VZLZ
LSZPN\PLU[L!


+,;(33,










 
4 


4

7YV]PZP}UPTW\LZ[VWYPTLYHJH[LNVYxHH|VHJ[\HS
7YV]PZP}UPTW\LZ[VWYPTLYHJH[LNVYxHH|VHU[LYPVY
7YV]PZP}UPTW\LZ[VUPJV(Y[5















 

:\I[V[HS

 

 

7HNVZWYV]PZPVUHSLZTLUZ\HSLZ
6[YVZJYtKP[VZJVU[YHLSPTW\LZ[VYLU[H







 
  




;6;(3047<,:;67699,*<7,9(9

 



128 memoria anual estados nancieros individuales


annual report individual nancial statements



I:(3+6<;030+(+,:;90)<;(90(:9,;,50+(:!
(SKLKPJPLTIYLKL `LSZHSKVKLSHZ\[PSPKHKLZ[YPI\[HYPHZWLUKPLU[LZKLKPZ[YPI\JP}U`Z\ZYLZWLJ[P]VZJYtKP[VZ
HZVJPHKVZLZLSZPN\PLU[L!


+,;(33,










 
4 


4

*VUJYtKP[VKLS 
:PUJYtKP[V 







 
 




;6;(3-<; 

 



J(*;0=6:@7(:0=6:*6473,4,5;(906:769047<,:;6:+0-,90+6:
(SKLKPJPLTIYLKL `SVZZHSKVZHJ\T\SHKVZKLSHZJ\LU[HZJVTWSLTLU[HYPHZKLZJVU[HKHZ\HTVY[PaHJP}UJV
YYLZWVUKPLU[LZVUSVZZPN\PLU[LZ!












(j6:,:;04(+6:
+,9,=,9:6

 
4 


4

(*;0=6*6473,4,5;(906!
+LWYLJPHJP}UHJ[P]VQV







;6;(3(*;0=6*6473,4,5;(906





0TW\LZ[VZ+PMLYPKVZ

*65*,7;6:





 

047<,:;6+0-,90+6(*;0=6 047<,:;6+0-,90+67(:0=6 047<,:;6+0-,90+6(*;0=6 047<,:;6+0-,90+67(:0=6
*69;6
3(9.6
*69;6
3(9.6
*69;6
3(9.6
*69;6
3(9.6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6
73(A6

+0-,9,5*0(:;,4769(90(:
7YV]PZP}UJ\LU[HZPUJVIYHISLZ

0UNYLZVZ(U[PJPWHKVZ

7YV]PZP}UKL]HJHJPVULZ

(TVY[PaHJP}UPU[HUNPISLZ

(J[P]VZLUSLHZPUN

.HZ[VZKLMHIYPJHJP}U

+LWYLJPHJP}U(J[P]V-PQV

0UKLTUPaHJP}UH|VZKLZLY]PJPV

6[YVZL]LU[VZ

7YV]PZPVULZ]HYPHZ
 
7YV]PZP}UVIZVSLZJLUJPHHJ[P]VZ
 
<[PSPKHKLZUVYLHSPaHKHZ

6ISPNHJPVULZWVYSLHZPUN

(Q\Z[LHJ[P]VH]HSVYYLJ\WLYHISL

6;96:
*\LU[HZJVTWSLTLU[HYPHZUL[VKLHTVY[PaH

7YV]PZP}UKL]HS\HJP}U

;6;(3,:

 






















 



 

 















 

 






 
 











 












 












 














 

  

 

 

129



















0TW\LZ[VZKPMLYPKVZLPTW\LZ[VZHSHYLU[H
0;,4

 



.HZ[V[YPI\[HYPVJVYYPLU[LWYV]PZP}UPTW\LZ[V

(Q\Z[LNHZ[V[YPI\[HYPVLQLYJPJPVHU[LYPVY

,MLJ[VWVYHJ[P]VZVWHZP]VZWVYPTW\LZ[VKPMLYPKVKLSLQLYJPJPV

)LULJPV[YPI\[HYPVWVYWLYKPKHZ[YPI\[HYPHZ

,MLJ[VWVYHTVY[PaHJP}UKLJ\LU[HZJVTWSLTLU[HYPHZKLHJ[P]VZ`WHZP]VZKPMLYPKVZ
,MLJ[VLUHJ[P]VZVWHZP]VZWVYPTW\LZ[VKPMLYPKVWVYJHTIPVZLUSHWYV]PZP}UKLL]HS\HJP}U
6[YVZJHYNVZVHIVUVZLUSHJ\LU[H










  















;6;(3,:

 



 
4 


4

08. Otros activos circulantes


(SJPLYYLKLJHKHLQLYJPJPVLZ[LY\IYVPUJS\`LSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,










7HJ[VZJVUJVTWYVTPZVKLYL[YV]LU[H=LY5V[H 
6[YVZHJ[P]VZJPYJ\SHU[LZ













;6;(3,:

 



09. Informacin sobre operaciones de compromiso de compra, compromisos de venta, venta con compromiso de recompra y compra con compromiso de retroventa
de ttulos o valores mobiliarios
6WLYHJPVULZKL]LU[HJVUJVTWYVTPZVKLYLJVTWYH=9*`KLJVTWYHJVUJVTWYVTPZVKLYL[YV]LU[H*9=
*6+


*9=
*9=

*9=

*9=

*9=

*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=
*9=

*9=
*9=
*9=

-,*/(:
050*06
;,94056



























 
 

 

 

 

 
 
 
 
 
 
 
 
 
 
 
 

 
 
 

*65;9(7(9;,

465,+( =(369
690.,5 :<:*907* ;(:(

*697*(70;(3*699,+69+,)63:(:(
:(5;(5+,9:((.,5;,+,=(369,:

:(5;(5+,9:((.,5;,+,=(369,:

:(5;(5+,9:((.,5;,+,=(369,:

)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
)(5*/03,*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(
))=(*699,+69,:+,)63:(:(
))=(*699,+69,:+,)63:(:(

130 memoria anual estados nancieros individuales


annual report individual nancial statements

7,:6
7,:6

7,:6

7,:6

7,:6

7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6
7,:6

7,:6
7,:6
7,:6


 

 









 
 

 
 


 





=(369
-05(3

0+,5;0-0*(*05
+,05:;9<4,5;6:

=(369
4,9*(+6

    7(.(9i9,(1<:;()3,



   +,76:0;6(73(A6


 9,(1<:;()3,
 
  3,;9(/076;,*(90(
 

 9,(1<:;()3,
 
 3,;9(/076;,*(90(


 9,(1<:;()3,
 
 3,;9(/076;,*(90(


 9,(1<:;()3,
   7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

    7(.(9i9,(1<:;()3,

 
  7(.(9i9,(1<:;()3,
 
    7(.(9i569,(1<:;()3,
 
   7(.(9i569,(1<:;()3,

 
 7(.(9i569,(1<:;()3,

    7(.(9i9,(1<:;()3,
 
   7(.(9i9,(1<:;()3,

   7(.(9i569,(1<:;()3,

     +,76:0;6(73(A6
 

 9,(1<:;()3,
 
  )656)*9,(1<:;()3,

 
 )656)*9,(1<:;()3,

 
 )656)*9,(1<:;()3,


*9=

*9=

*9=
*9=
*9=
*9=

*9=

*9=

*9=
*9=

*9=
*9=
*9=
*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=
*9=
*9=
*9=

*9=

*9=

*9=

*9=

*9=

*9=
*9=
*9=

*9=

*9=

*9=

*9=

*9=

*9=




















































 
 

 

 

 








 

 

 
 
 
 

 

 

 
 

 
 
 
 
 
 
 

 
 
 
 

 
 
 
 

 
 
 
 

 

 

 

 

 

 
 
 

 

 

 

 

 

 


))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(

)*0*699,+69+,)63:(:(
)*0*699,+69+,)63:(:(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(
0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

0;(<*/03,*699,+69+,)63:(3;+(

*697*(70;(3*699,+69+,)63:(:(
*697*(70;(3*699,+69+,)63:(:(
))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

))=(*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(

)(5*/03,*699,+69,:+,)63:(:(


131

7,:6



7,:6



7,:6
 
7,:6

7,:6
 
7,:6



7,:6



7,:6
 


7,:6
 
7,:6



7,:6

7,:6

7,:6

7,:6

7,:6

7,:6

7,:6
 


7,:6

7,:6

7,:6

7,:6
 


7,:6
 
7,:6   
7,:6
 
7,:6



7,:6
  
7,:6
 
7,:6

7,:6
 


7,:6
 


7,:6
  


7,:6
 


7,:6



7,:6 


7,:6

7,:6

7,:6



7,:6



7,:6
 


7,:6
 


7,:6



7,:6 


7,:6
 



   +,76:0;6(73(A656




 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
 
  7(.(9i)*9,(1<:;()3,
 
 
 )656)*9,(1<:;()3,

 
  )656)*9,(1<:;()3,
 
   +,76:0;6(73(A656


 9,(1<:;()3,
    +,76:0;6(73(A656
 

 9,(1<:;()3,
   +,76:0;6(73(A656


 9,(1<:;()3,
 
 )656)*9,(1<:;()3,

   +,76:0;6(73(A6


 9,(1<:;()3,
 
 )656*63)<59,(1<:;()3, 
 
 )656)*9,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,

   7(.(9i569,(1<:;()3,

 
  3,;9(/076;,*(90(
 

 9,(1<:;()3,
    7(.(9i569,(1<:;()3,

 
  7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
 3,;9(/076;,*(90(


 9,(1<:;()3,
 
 7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
  )656)*9,(1<:;()3,

   +,76:0;6(73(A6


 9,(1<:;()3,
 
   7(.(9i)*569,(1<:;()3,   
 
  )656)*9,(1<:;()3,
 
 
 )656)*9,(1<:;()3,

 
  +,76:0;6(73(A656
 

 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A656


 9,(1<:;()3,
    +,76:0;6(73(A656


 9,(1<:;()3,
   7(.(9i569,(1<:;()3,

   7(.(9i9,(1<:;()3,

 
 )656)(5*6*,5;9(3


 9,(1<:;()3,
 
 )656)(5*6*,5;9(3


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
 
  )656)(5*6*,5;9(356
 

 9,(1<:;()3,
    +,76:0;6(73(A6


 9,(1<:;()3,
   +,76:0;6(73(A6


 9,(1<:;()3,
     +,76:0;6(73(A6
 

 9,(1<:;()3,

10. Activos Fijos


H+L[HSSLx[LTLZKLLZ[LY\IYV!


)0,5,:+,3(*;0=6-016


H;LYYLUVZ

=(369
)9<;6
4 

 
+,79,*0(*05
(*<4<3(+(
4 


=(369
+,79,*0(*05
)9<;6
(*<4<3(+(
4 
4





I*VUZ[Y\JJP}U`6IYHZ
KL0UMYHLZ[Y\J[\YH
7SHU[HZ`VJPUHZ
6IYHZKLPUMYHLZ[Y\J[\YH
6IYHZLUJVUZ[Y\JJP}U

 



 
 


  



 
 


:\I[V[HS



 

  

J4HX\PUHYPHZ`LX\PWVZ
4HX\PUHYPHZ`LX\PWVZ
=LOxJ\SVZKL[YHUZWVY[L

 
 

   


 

:\I[V[HS

  

 

K6[YVZ(J[P]VZ-PQVZ
4\LISLZ`[PSLZ
,U]HZLZ
,X\PWVZKLJVTW\[HJP}U
9LW\LZ[VZ
(J[P]VZLUSLHZPUN

 

 



 





  


  









   

   

  

:\I[V[HS
;6;(3,:



I+LWYLJPHJP}UKLSLQLYJPJPV!

9<)96







 
4 


4

9LZ\S[HKVKLSHL_WSV[HJP}U

9LZ\S[HKVM\LYHKLSHL_WSV[HJP}UV[YVZLNYLZVZ










;6;(3,:



 

11. Inversiones en empresas relacionadas


05-694(*065(+0*065(3!
 (SKLKPJPLTIYLKL `SH:VJPLKHKOHJVU[HIPSPaHKVSVZYLZ\S[HKVZUVYLHSPaHKVZX\LHMLJ[HUSHPU]LYZP}U
WVYSV[HU[VSHHWSPJHJP}UKLSTt[VKVKLS=7JVUZPKLYHSHLSPTPUHJP}UKLLZ[VZLMLJ[VZSVZJ\HSLZHZJPLUKLUH4  `
4 YLZWLJ[P]HTLU[L
 +\YHU[LSVZLQLYJPJPVZ `ZLYLJPIPLYVUKP]PKLUKVZLULMLJ[P]VKLSHSPHS:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y
:(WVY4  OPZ[}YPJV`4  OPZ[}YPJVYLZWLJ[P]HTLU[L

132 memoria anual estados nancieros individuales


annual report individual nancial statements

+L[HSSLKLSHZPU]LYZPVULZ




9<;


2



2

;6;(3




:6*0,+(+,:





465,+(

+,
7(0:+, *65;963+,
690.,5 05=,9:05

:6*0,+(+796*,:(+69(
+,3,*/,+,3:<9:(
*64,9*0(3:(5;(
,3,5(:(
*64,9*0(3+6:
(3(46::(


*/03,

*/03,

*/03,



7,:6
*/03,56
7,:6
*/03,56
7,:6
*/03,56











7(;9046506
9,:<3;(+6



=(369




:6*0,+(+,: +,3,1,9*0*06 9,:<3;(+6
=7=77
9,:<3;(+6:56
*65;()3,

769*,5;(1,+,
7(;9046506
9,:<3;(+6+,3
(=(369
(=(369
+,=,5.(+6

9,(30A(+6:
3(05=,9:05
7(9;0*07(*05
:6*0,+(+,:
,1,9*0*06
1<:;6
1<:;6
                 

    

 



 









     

        

 





 

 

 

 















 

 

















 





  



  



(SKLKPJPLTIYLKL `SHJ\LU[HTH`VY]HSVYKLPU]LYZP}UOHZPKVHTVY[PaHKHLUZ\[V[HSPKHK


:6*0,+(+


 
465;6
:(3+6
(469;0A(+6
4(@69
7,906+6
=(369

2 :6*0,+(+796*,:(+69(+,3,*/,+,3:<9:(
;6;(3


465;6
:(3+6
(469;0A(+6
4(@69
7,906+6
=(369





  





  

13. Obligaciones con bancos e instituciones nancieras a corto plazo



9<;



)(5*6605:;0;<*05
-05(5*0,9(

+63(9,:

 


;076:+,465,+(:,5+0*,+,9,(1<:;,
,<96:
@,5,:
6;9(:465,+(:
<-
569,(1<:;()3,:


,?;9(51,9(:
 
            

*VY[V7SHaVJ}KPNV
 +,*/03,


 ,:;(+6



2 :(5;(5+,9
 

6[YVZ



;6;(3,:
 


4VU[VJHWP[HSHKL\KHKV  


;HZHPU[WYVTHU\HS
 
 
3HYNV7SHaV*VY[V7SHaVJ}KPNV
2 :(5;(5+,9

6[YVZ

;6;(3,:

4VU[VJHWP[HSHKL\KHKV

;HZHPU[WYVTHU\HS

























 
 













7VYJLU[HQLVISPNHJPVULZTVULKHL_[YHUQLYH  
7VYJLU[HQLVISPNHJPVULZTVULKHUHJPVUHS  

133



          

12. Menor y Mayor valor de inversiones






 9<;



 





















































































;6;(3,:
 



  
  

  









    
    


 


 
 
 

 


 
 

14. Obligaciones con bancos e instituciones nancieras largo plazo




9<;











)(5*66
05:;0;<*05
-05(5*0,9(

2 :(5;(5+,9






;6;(3,:

465,+(
05+0*,+,
9,(1<:;,

(j6:+,=,5*040,5;6
-,*/(*0,99,

7,96+6(*;<(3
4:+, 4:+, 4:+, 4:+, 4:+,(j6:
;6;(33(9.6
;(:(+,
/(:;( /(:;( /(:;( /(:;( 465;6 73(A6 73(A6(3*0,99, 05;,9,:






+,36:,,--
(5<(3

-,*/(*0,99,
7,96+6(5;,9069
;6;(33(9.673(A6
(3*0,99,+,36:
,,--

+}SHYLZ
,\YVZ
@LULZ
<-
UVYLHQ\Z[HISLZ
6[YHZTVULKHZ

















































































 

7VYJLU[HQLVISPNHJPVULZTVULKHL_[YHUQLYH 
7VYJLU[HQLVISPNHJPVULZTVULKHUHJPVUHS 



15. Provisiones y Castigos


,SKL[HSSLKLSHZWYV]PZPVULZ`JHZ[PNVZYLJVUVJPKVZHSJPLYYLKLJHKHLQLYJPJPVLZLSZPN\PLU[L!






 
4 


4

H*69;673(A6!
7YV]PZP}UPUKLTUPaHJP}UWVYH|VZKLZLY]PJPV
7YV]PZP}U]HJHJPVULZ
7YV]PZP}UJVZ[VZ`NHZ[VZVWLYHJPVUHSLZ
;6;(3







 

 
 




 

I3(9.673(A6!
7YV]PZP}UPUKLTUPaHJP}UWVYH|VZKLZLY]PJPV
;6;(3











J+,+<*0+(:+,*<,5;(:+,(*;0=6:!
7YV]PZP}UKL\KVYLZWVY]LU[H
7YV]PZP}UVIZVSLZJLUJPHL_PZ[LUJPHZ
7YV]PZP}UHJ[P]VQV
7YV]PZP}UL_PZ[LUJPH`]HYPHZ













 
 

;6;(3

 



16. Indemnizaciones al personal por aos de servicio


3HWYV]PZP}UWHYHPUKLTUPaHJP}UWVYH|VZKLZLY]PJPVZ[\]VLSZPN\PLU[LTV]PTPLU[VK\YHU[LSVZLQLYJPJPVZ `


*(9.6(9,:<3;(+6




 
4 


4

*VZ[VKLL_WSV[HJP}U`NHZ[VZKLHKT`]LU[H





;6;(3.(:;6+,3,1,9*0*06





46=040,5;6+,3,1,9*0*06
:HSKVPUPJPHS 
4V]PTPLU[V KLSLQLYJPJPVUL[V







 
 


 

:HSKVUHSJVY[V`SHYNVWSHaV
:HSKVHSKLKPJPLTIYLKLHJ[\HSPaHKVWHYHULZJVTWHYH[P]VZ










 


134 memoria anual estados nancieros individuales


annual report individual nancial statements

17. Cambios en el patrimonio


H+0=0+,5+6:7(.(+6:(j6 !
;076+0=0+,5+6






+LUP[P]V5 

(j6


-,*/(
(*<,9+6

-,*/(
7(.6

+0=0+,5+6
769(**05

 

(IY 

4H` 

(j6


-,*/(
(*<,9+6

-,*/(
7(.6

+0=0+,5+6
769(**05




(IY
(NV

4H`
(NV




465;6
/0:;90*64





+0=0+,5+6:7(.(+6:(j6!
;076+0=0+,5+6






+LUP[P]V5
+LUP[P]V5

465;6
/0:;90*64

 
 

I6[YHZ9LZLY]HZ!
3HJ\LU[H6[YHZ9LZLY]HZZLNLULY}WVYSHZKPMLYLUJPHZKLWYLJPVHSTVTLU[VKLSWHNVKLSH\TLU[VKLJHWP[HSYLHSPaHKVLULS
H|V 3VZ]HSVYLZKLSHJ\LU[H6[YHZ9LZLY]HZUVW\LKLUZLYKPZ[YPI\PKVZZPUV[HUZVSVW\LKLUZLYJHWP[HSPaHKVZ
J+P]PKLUKVZWVYWHNHY
(ZVSPJP[\KKLSHJJPVUPZ[HTH`VYP[HYPV+HPY`,U[LYWYPZLZ*OPSL3PTP[HKHWHY[LKLSKP]PKLUKVUTLYV`LS[V[HSKLSKP]PKLUKV 
WVY\UTVU[VKL4 `4  YLZWLJ[P]HTLU[LZLYmJHUJLSHKVK\YHU[LLSH|V`MVYTHWHY[LKLSY\IYV
KP]PKLUKVZWVYWHNHYHSKLKPJPLTIYLKL 
*HTIPVZLULSWH[YPTVUPV
9<)96:

 





9,:,9=( :6)9,79,*06



+0=0+,5+6: +i-0*0; 9,:<3;(+6
*(70;(3 9,=(3690A ,5=,5;( 6;9(:
9,:,9=(: 9,:<3;(+6:
796=0
7,906+6
+,3
7(.(+6 *(70;(3
+,
9,:,9=(: -<;<96: (*<4<3(+6: :6906:
+,
,1,9*0*06


(**065,:

+0=0+,5+6:


+,:(996336





:HSKV0UPJPHS

















+PZ[YPI\JP}UYLZ\S[HKV
LQLYJHU[LYPVY











 





 

+P]PKLUKVKLUP[P]V
LQLYJHU[LYPVY

















(\TLU[VKLSJHWP[HSJVU
LTPZP}UKLHJJPVULZKLWHNV















*HWP[HSPaHJP}UYLZLY]HZ
`V\[PSPKHKLZ













+tJP[HJ\T\SHKVWLYxVKV
KLKLZHYYVSSV













9L]HSVYPaHJP}UJHWP[HSWYVWPV 









9LZ\S[HKVKLSLQLYJPJPV









+P]PKLUKVZWYV]PZVYPVZ







 







:HSKV-PUHS
:HSKVZ(J[\HSPaHKVZ




9,:,9=( :6)9,79,*06

9,:,9=(:

+0=0
+i-0*0;
*(70;(3 9,=(3690A
,5=,5;(
6;9(: -<;<96: 9,:<3;(+6: +,5+6:7,906+6+, 9,:<3;(+6
7(.(+6
*(70;(3
+,
9,:,9=(:
+0=0 (*<4<3(+6: 796=0
+,:(
+,3 


(**065,:

+,5+6:

:6906: 996336
,1,9*0*06

  















 











 





 



















































































 







 









 































 









































 















 













  









  





 

5TLYVKL(JJPVULZ
:,90,



<50*(




135

596(**065,:
:<:*90;(:

5(**065,:
7(.(+(:

5(**065,:*65
+,9,*/6(=6;6







*HWP[HSTVU[V4 
:,90,



<50*(







*(70;(3
:<:*90;6

*(70;(3
7(.(+6

 

 

 
4 


4

18. Otros Ingresos y Egresos fuera de la explotacin


6;96:05.9,:6:
,Z[LY\IYVLZ[mJVUZ[P[\PKVWVYSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,







=LU[HKLZLY]PJPVZ
<[PSPKHKLU]LU[HKLHJ[P]VZQVZ
(YYPLUKVKLPUT\LISLZ
0UKLTUPaHJP}UWYV]LLKVYLZ
9LJ\WLYHJP}UKLNHZ[VZKLWYV]LLKVYLZ
6[YVZPUNYLZVZKP]LYZVZ








 







 
 




;6;(3

 



6;96:,.9,:6:
,Z[LY\IYVLZ[mJVUZ[P[\PKVWVYSVZZPN\PLU[LZJVUJLW[VZ!


+,;(33,







 
4 


4

+LWYLJPHJP}UHJ[P]VZQVZ[LTWVYHSTLU[LPUHJ[P]VZ
7tYKPKHLU]LU[HKLHJ[P]VQV
6[YVZLNYLZVZKP]LYZVZ













;6;(3,:

  



19. Correccin Monetaria











,?0:;,5*0(:07*
(*;0=6-016 07*
05=,9:065,:,5,479,:(:9,3(*065(+(:
6;96:(*;0=6:56465,;(906:
6;96:(*;0=6:56465,;(906:
*<,5;(:+,.(:;6:@*6:;6:
;6;(3*(9.6:()656:
7(:0=6:*(9.6:()656:


7(;9046506
(*9,,+69,:=(906:
*<,5;(:7697(.(9(,479,:(:9,3(*065(+(:
7(:0=6:56465,;(906:
*<,5;(:+,05.9,:6:
;6;(3*(9.6:()656:
7,9+0+(<;030+(+769*699,**065465,;(90(

136 memoria anual estados nancieros individuales


annual report individual nancial statements

5+0*,+,
9,(1<:;()030+(+

 





07*
07*
<-
07*


  
  


 
 




 

 

 

07*

  

 

<-
<-
07*
07*



 




 


  
 

 

 



20. Diferencias de Cambio


9<)96






465,+(


 

465;6



(*;0=6:*(9.6:()656:
+0:7650)3, +63(9,:
+,<+69,:769=,5;(
+,<+69,:=(906:
*<,5;(:769*6)9(9,479,:(:9,3(*065(+(:
6;96:(*;0=6:*09*<3(5;,:
;6;(3*(9.6:()656:


+63(9,:
+63(9,:
+63(9,:
+63(9,:



 

 




 

 
 


7(:0=6:*(9.6:()656:
6)30.(*065,:*65)(5*6:*69;673(A6
6)30.(*065,:*65)(5*6:*69;673(A6
*<,5;(:7697(.(9
*<,5;(:7697(.(9
(*9,,+69,:=(906:
(*9,,+69,:=(906:
*<,5;(:7697(.(9,479,:(:9,3(*065(+(:
6;96:7(:0=6:*09*<3(5;,:

+63(9,:
,<96:
+63(9,:
,<96:
+63(9,:
,<96:
+63(9,:
,<96:

 
 


 




 



 
 







 


 

;6;(3*(9.6:()656:
7i9+0+(<;030+(+769+0-,9,5*0(+,*(4)06

21. Estado de Flujo de Efectivo


(SKLKPJPLTIYLKL L_PZ[LUJVTWYVTPZVZKL\QVZM\[\YVZWHYHLSWYPTLY[YPTLZ[YLKLWYV]LUPLU[LZKLPU]LYZPV
ULZLUHJ[P]VQVHZJLUKLU[LZH4 4 LU
,SLMLJ[P]V`LMLJ[P]VLX\P]HSLU[LZVUHX\LSSVZZHSKVZPUJS\PKVZLUSVZY\IYVZKPZWVUPISL4 `SVZWHJ[VZJVUJVTWYV
TPZVKLYL[YV]LU[H4 [V[HS4 

22. Contratos de Derivados



;076+, ;076+, =(369+,3
+,90=(+6*65;9(;6 *65;9(;6




-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9
-9

**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,
**;,




 
 

 


 







73(A6+,=,5*040,5;6
6,?709(*05


0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
00;904,:;9,
0;904,:;9,
00;904,:;9,
00;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,
0;904,:;9,

+,:*907*05+,36:*65;9(;6:
;,4
76:0*05 7(9;0+(6;9(5:(**05796;,.0+(
,:7,*-0*6
*6479(
564)9,
465;6

=,5;(



;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06
;076*(4)06

=
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*

137

,?769;(*05
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065
04769;(*065




 
 

 


 







=(369+,
3(7(9;0+(
796;,.0+(






 
 

 




 



*<,5;(:*65;()3,:8<,(-,*;(
(*;0=67(:0=6
,-,*;6,59,:<3;(+6
564)9,
465;6 9,(30A(+6
56



9,(30A(+6

+,<+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:



  
 

 



 

 
























  
 

 



 







23. Contingencias y Restricciones


.(9(5;0(:+09,*;(:605+09,*;(:!
(S  KL KPJPLTIYL KL   SH :VJPLKHK OH LU[YLNHKV IVSL[HZ KL NHYHU[xHZ WVY Z\Z SPHSLZ WVY \U TVU[V KL 4  
4 HKPJPLTIYLHMH]VYKL*LU[YHS5HJPVUHSKL(IHZ[LJPTPLU[VKLS:LY]PJPV5HJPVUHSKL:HS\KWHYHNHYHU[PaHY
LSLSJ\TWSPTPLU[VKLSHZ}YKLULZKLJVTWYHYLHSPaHKHZWVYKPJOVVYNHUPZTV`4  4 HKPJPLTIYLKLHS
0UZ[P[\[VKL+LZHYYVSSV(NYVWLJ\HYPV05+(7WVYLSLSJ\TWSPTPLU[V`YLUKPJP}UKLMVUKVZKLSJVU]LUPVWYVNYHTHHSPHUaH
JVTLYJPHS:VWYVSLJVU05+(7
1<0*06:6(**065,:3,.(3,:!
5VL_PZ[LUQ\PJPVZVHJJPVULZSLNHSLZLUJVU[YHKLSH:VJPLKHKX\LW\KPLYHUHMLJ[HYLUMVYTHZPNUPJH[P]HSVZLZ[HKVZUHU
JPLYVZ

24. Cauciones obtenidas de terceros


,SKL[HSSLKLSHZJH\JPVULZYLJPIPKHZWVYSH:VJPLKHKZLPUJS\`LULUJ\HKYVHKQ\U[V
*(<*05



67,9(*05
8<,3(.,5,9

465;6
4

)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H
)VSL[H

*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V
*\TWSPTPLU[VKL*VU[YH[V

 

 





 




;6;(3



138 memoria anual estados nancieros individuales


annual report individual nancial statements

564)9,6;69.(5;,

:V\[OLYU;LJOUVSVN`.YV\WZH
.LYZ[LUILYN:JOYVLKLY
(-(\[VTH[PVU-YKLY[LJOUPRNT
)LUa/PSNLYZ
4HYRL[PUN`7YVTVJPVULZS[KH
,[LJV
;YHUZWVY[LZ2HYT`
,IJV
1VOUZVU*VU[YVSZ*OPSL:(
-PUUPUN*OPSL:(
(UN\P[H+PWSHZ
/LTH

9,3(*05

7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY
7YV]LLKVY

25. Moneda Nacional y Extranjera


(J[P]VZ
9<)96


465,+(

(J[P]VZ*PYJ\SHU[LZ
+0:7650)3, +63(9,:
+0:7650)3, 569,(1<:;()3
+,<+69,:769=,5;(5,;6
+,<+69,:769=,5;(5,;6
+6*<4,5;6:769*6)9(95,;6
+,<+69,:=(906:5,;6
+,<+69,:=(906:5,;6
*<,5;(:769*6)9(9,,99
*<,5;(:769*6)9(9,,99
,?0:;,5*0(:5,;6
.(:;6:7(.(+6:769(5;0*07(+6
047<,:;6+0-,90+6
6;96:(*;0=6:*09*<3(5;,:
047<,:;67699,*<7,9(9
(J[P]VZ-PQVZ
(*;0=6-0165,;6
6[YVZ(J[P]VZ
05=,9:065,479,:(9,3(*065(+(
05=,9:0656;9(::6*0,+(+,:
+,<+69,:3(9.673(A6
6;96:(*;0=6:
6;96:(*;0=6:
;6;(3(*;0=6:







 

465;6





+63(9,:
569,(1<:;()3
569,(1<:;()3
<-
569,(1<:;()3
+63(9,:
569,(1<:;()3
569,(1<:;()3
569,(1<:;()3
569,(1<:;()3
569,(1<:;()3
569,(1<:;()3




 
 
 
 





 
 


 

 







 

 

569,(1<:;()3

 



569,(1<:;()3
569,(1<:;()3
569,(1<:;()3
<-
569,(1<:;()3

 


 
 

 

 
 


+63(9,:
569,(1<:;()3
<-









7HZP]VZ*PYJ\SHU[LZ


9<)96



6)30.)(5*6*69;673(A6
6)30.)(5*6*69;673(A6
6)30.)(5*6*69;673(A6
6)30.)(5*63(9.673(A6
769*065*69;673(A6
+0=0+,5+6:7697(.(9
*<,5;(:7697(.(9
*<,5;(:7697(.(9
*<,5;(:7697(.(9
(*9,,+69,:=(906:
(*9,,+69,:=(906:
(*9,,+69,:=(906:
*<,5;(:7697(.(9,,99
796=0:065,:
9,;,5*065,:

465,+(


+63(9,:
,<96:
569,(1<:;()3
569,(1<:;()3

/(:;( +(:
 

465;6
;(:(05;
465;6
;(:(05;
7964(5<(3

7964(5<(3



 



 
 
 




 


 
 
 
  

+(:((j6
 

465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3
































 






 
 














 


 





569,(1<:;()3

+63(9,:

,<96:

569,(1<:;()3 
+63(9,:

,<96:

569,(1<:;()3
 
+63(9,:

569,(1<:;()3

569,(1<:;()3
  













 

 


















 






 
 


;6;(37(:0=6:*09*<3(5;,:

+63(9,:
 

,<96:
 

569,(1<:;()3 





 

 





 

 

139

7HZP]VZSHYNVWSHaVWLYxVKVHJ[\HS

9<)96



465,+(


796=0:065,:3(9.673(A6
047<,:;6:+0-,90+6:

((j6:
465;6
;(:(05;

7964(5<(3

((j6:
465;6
;(:(05;

7964(5<(3

((j6:
4:+,(j6:
465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3

569,(1<:;()3
569,(1<:;()3




 




















;6;(37(:0=6:(3(9.673(A6

569,(1<:;()3















7HZP]VZSHYNVWSHaVWLYxVKVHU[LYPVY

9<)96



465,+(


6)30.(*065,:*65)(5*6:, 569,(1<:;()3
05:;0;<*065,:)(5*(90(:
796=0:065,:3(9.673(A6
047<,:;6:+0-,90+6:

((j6:
465;6
;(:(05;

7964(5<(3



((j6:
465;6
;(:(05;

7964(5<(3

((j6:
4:+,(j6:
465;6
;(:(05; 465;6 ;(:(05;

7964(5<(3

7964(5<(3













569,(1<:;()3
569,(1<:;()3




 




















;6;(37(:0=6:(3(9.673(A6

569,(1<:;()3















26. Sanciones
+\YHU[LSVZLQLYJPJPVZJVTWYLUKPKVZLU[YLLSKLLULYV`LSKLKPJPLTIYLKL `SH:VJPLKHKZ\ZKPYLJ[VYLZ`V
HKTPUPZ[YHKVYLZUVOHUYLJPIPKVZHUJPVULZWVYWHY[LKLSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ\V[YHZH\[VYPKHKLZHKTP
UPZ[YH[P]HZKPZ[PU[HZHLZ[H

27. Hechos Posteriores


5VOHUVJ\YYPKVOLJOVZUHUJPLYVZVKLV[YHxUKVSLLU[YLLSKLKPJPLTIYLKL `SHMLJOHKLLTPZP}UKLLZ[VZLZ[HKVZ
UHUJPLYVZX\LW\KPLYHUHMLJ[HYLUMVYTHZPNUPJH[P]HSVZZHSKVZVSHPU[LYWYL[HJP}UKLSVZWYLZLU[LZLZ[HKVZUHUJPLYVZ

28. Medio Ambiente


3H:VJPLKHKTHU[PLUL\UJVTWYVTPZVJVUSHWYV[LJJP}UHSTLKPVHTIPLU[LWHYHSVJ\HSOHPTWSLTLU[HKV\UWYVNYHTH[LU
KPLU[LHSJ\TWSPTPLU[VKLWVSx[PJHZ`WYVNYHTHZYLSHJPVUHKVZJVULZ[HZTH[LYPHZ
(SKLKPJPLTIYLKL SH:VJPLKHKOHPU]LY[PKV\UTVU[VHZJLUKLU[LH4 WHYHTLQVYHYSHWSHU[HKL[YH[HTPLU[V
IPVS}NPJVKL9PSLZLPUJVYWVYHYLSHUmSPZPZ`JHYHJ[LYxZ[PJHZKLYLZPK\VZSxX\PKVZ
+\YHU[LSVZWLYPVKVZ[LYTPUHKVZHSKLKPJPLTIYLKL `ZLYLHSPaHYVUNHZ[VZVWLYHJPVUHSLZYLSHJPVUHKVZJVULS
[LTHHTIPLU[HSHZJLUKLU[LZH4 `4 YLZWLJ[P]HTLU[L

140 memoria anual estados nancieros individuales


annual report individual nancial statements

29. Nota adicional - Cuentas por Pagar


,SKL[HSSLKLtZ[LY\IYVLZLSZPN\PLU[L!
+,;(33,


 
4 


4

7YV]LLKVYLZUHJPVUHSLZ
*\LU[HZWVYWHNHYWYVK\J[VYLZKLSLJOL
7YV]LLKVYLZL_[YHUQLYVZ







 

 



;6;(3



 

30. Nota adicional - Futuros Cambios


*65;()3,:
*VTVLZKLWISPJVJVUVJPTPLU[VLSWHxZLZ[mJVTWYVTL[PKVHKLZHYYVSSHY\UWSHUKLJVU]LYNLUJPHWHYHHKVW[HYPU[LNYHS
TLU[LSHZ5VYTHZ0U[LYUHJPVUHSLZKL0UMVYTHJP}U-PUHUJPLYH500-0-9:ZLNUZ\ZPNSHLUPUNStZ,UJVUMVYTPKHKJVUSV
LZ[HISLJPKVZVIYLLZ[HTH[LYPHWVYLS*VSLNPVKL*VU[HKVYLZ`WVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZSH:VJPLKHKKLIL
HKVW[HYKPJOHZUVYTHZHJVU[HYKLSLQLYJPJPV7YVK\J[VKLSVHU[LYPVYZLVYPNPUHYmUJHTIPVZZVIYLSVZZHSKVZWH[YPTVUPH
SLZHSKLLULYVKL`ZLHMLJ[HYmSHKL[LYTPUHJP}UKLSVZYLZ\S[HKVZWHYHSVZLQLYJPJPVZM\[\YVZ(ZPTPZTVWHYHLMLJ[VZ
JVTWHYH[P]VZSVZLZ[HKVZUHUJPLYVZKLSLQLYJPJPV X\L[HTIPtUKLILYmUWYLZLU[HYZLKLHJ\LYKVJVUSHU\L]HUVYTH[P
]HW\LKLUKPMLYPYKLSVZHX\xWYLZLU[HKVZ
3H:VJPLKHKOHKLZHYYVSSHKV\UWSHUWHYHLUMYLU[HYPU[LNYHSTLU[LSVZLMLJ[VZKLLZ[LJHTIPV`HSHMLJOHKLLTPZP}UKLLZ[VZ
LZ[HKVZUHUJPLYVZLZ[HLUWYVJLZVKLYL]PZHY`KLW\YHYSHPUMVYTHJP}UZVIYLSHLZ[PTHJP}UKLSVZLMLJ[VZX\LKLILYmUYLL
QHYZLLUSVZLZ[HKVZUHUJPLYVZM\[\YVZ

31. Acreedores Varios Corto y Largo Plazo (Adicional)








*65*,7;6


7YV]LLKVYLZL_[YHUQLYVZJVTWYHHJ[P]VQV

6[YVZ
;6;(3,:

;6;(3
*69;6
;076
73(A6
465,+(  
9,(1<:;,
4 

(j6:+,=,5*040,5;6
4:+, 4:+,
4:+,
/(:;(
/(:;(
/(:;(
4 
4 
4 

;6;(3
3(9.6
73(A6
 
4 


;6;(3
;6;(3
*69;6
3(9.6
73(A6
73(A6
4 
4

<: 
,\YV






 









































(|V 
 
 


4VU[V6ISPNHJPVULZ4VULKH,_[YHUQLYH
4VU[V6ISPNHJPVULZ4VULKH5HJPVUHS

141

(|V



Hechos Relevantes
:67963,:(

+\YHU[LLSLQLYJPJPVJVTWYLUKPKVLU[YLLSKLLULYV`LSKLKPJPLTIYLKL UVOHUVJ\YYPKVOLJOVZYLSL]HU[LZLUSH
*VTWH|xH4H[YPa

142 memoria anual estados nancieros individuales


annual report individual nancial statements

Anlisis razonado Soprole individual

1. Anlisis comparativo y explicacin de las principales tendencias observadas


entre los estados nancieros.
)(3(5*,
3VZHJ[P]VZ`WHZP]VZZLWYLZLU[HULUSVZLZ[HKVZUHUJPLYVZ]HSVYPaHKVZKLHJ\LYKVHWYPUJPWPVZ`UVYTHZKLJVU[HIPSPKHK
NLULYHSTLU[LHJLW[HKVZLU*OPSLLPUZ[Y\JJPVULZPTWHY[PKHZHSYLZWLJ[VWVYSH:\WLYPU[LUKLUJPHKL=HSVYLZ`:LN\YVZ
3HZWYPUJPWHSLZ]HYPHJPVULZLUSVZY\IYVZKLSVZLZ[HKVZUHUJPLYVZLUSVZLQLYJPJPVZ `ZLL_WSPJHUHJVU[PU\HJP}U!
=HYPHJPVULZKLHJ[P]VZ!



9<)96:

+0* 

(J[P]VZJPYJ\SHU[LZ
(J[P]VZQVZ 
6[YVZHJ[P]VZ
;6;(3,:

(*;0=6:*0-9(:,5403,:+,7,:6: 
:(3+6:
=(90(*065,::,7 
+0*


 
 







 














3HZJ\LU[HZWVYJVIYHYHLTWYLZHZYLSHJPVUHKHZKLJVY[VWSHaV[\]PLYVU\UHKPZTPU\JP}UKL4 YLLQHUKVLS
J\YZVUVYTHSKLSVZULNVJPVZYLHSPaHKVZJVUWHY[LZYLSHJPVUHKHZ`LSYLZ\S[HKVKLSHWVSx[PJHKLHWSPJHJPVULZTLUZ\HSLZKL
Z\ZTVU[VZSVNYHUKVJVULZ[HWYmJ[PJHX\LZLTHU[LUNHU]PNLU[LZWYPUJPWHSTLU[LSHZ[YHUZHJJPVULZKLSTLZ]LYUV[HKL
SVZLZ[HKVZUHUJPLYVZ
3VZPU]LU[HYPVZKPZTPU\`LYVULU4 KLIPKVWYPUJPWHSTLU[LHKPZTPU\JP}ULUSVZZ[VJRZSLJOLLUWVS]VHJLP[LZ`
V[YHZTH[LYPHZWYPTHZ(KPJPVUHSTLU[LLSWYLJPVKLSHSLJOLOHKPZTPU\PKVLU\U +PJ +PJ
,SY\IYVPTW\LZ[VWVYYLJ\WLYHYLZ[LLQLYJPJPVWYLZLU[H\UH\TLU[VKL4  KLIPKVHTH`VYLZWHNVZWYV]PZPVUHSLZ
TLUZ\HSLZ`V[YVZJYtKP[VZTH`VYLZHSHWYV]PZP}UKLPTW\LZ[VHSHYLU[H
,SY\IYVPU]LYZP}ULULTWYLZHZYLSHJPVUHKHZWYLZLU[H\UH\TLU[VKL4 JVTWHYHKHJVULSLQLYJPJPVHU[LYPVYWYV
K\J[VKLSH\TLU[VKLSWH[YPTVUPVKLSHZSPHSLZ:VJPLKHK7YVJLZHKVYHKL3LJOLKLS:\Y:(`*VTLYJPHS:HU[H,SLUH:(
=HYPHJPVULZKLWHZP]VZ`WH[YPTVUPV!



9<)96:

7(:0=6:@7(;9046506*0-9(:,5403,:+,7,:6:
:(3+6:
=(90(*065,::,7 
+0* 
+0*


7HZP]VZJPYJ\SHU[LZ
7HZP]VZHSHYNVWSHaV
7H[YPTVUPV 



 

  

 

 
 
 





;6;(3,:









143

3HZVISPNHJPVULZJVUIHUJVZKLSHYNVWSHaVWVYJP}UJVY[VWSHaVKPZTPU\`LULU4 KLIPKVHSWHNVKLS[V[HSJYtKP[V
VI[LUPKVLUHNVZ[VKLKL4 JVU\UWSHaVKLTLZLZ
3VZKP]PKLUKVZWVYWHNHYKPZTPU\`LULU4 KLIPKVHSWHNVYLHSPaHKVLUHIYPSKL `HZVSPJP[\KKLSHJJPVUPZ[H
TH`VYP[HYPV +HPY` ,U[LYWYPZLZ *OPSL 3PTP[HKH WHY[L KLS KP]PKLUKV UTLYV   ` LS [V[HS KLS KP]PKLUKV   WVY \U TVU[V KL
4  `4 YLZWLJ[P]HTLU[LZLYmJHUJLSHKVK\YHU[LLSH|V`MVYTHWHY[LKLSY\IYVKP]PKLUKVZWVY
WHNHYHSKLKPJPLTIYLKL 
3HZJ\LU[HZWVYWHNHYKPZTPU\`LYVU4   KLIPKVHTLUVYLZZ[VJRZKLTH[LYPHZWYPTHZ`U\L]HZULNVJPHJPVULZJVU
WYV]LLKVYLZSVNYHUKV\UHTLQVYHLULSWYLJPVKLJVTWYH
,SWH[YPTVUPV[PLUL\UH\TLU[VUL[VKL4  L_WSPJHKVWYPUJPWHSTLU[LWVYSVZZPN\PLU[LZLMLJ[VZ!HKPZ[YPI\JP}U
KLSHZ\[PSPKHKLZHJ\T\SHKHZKLSH|VI\[PSPKHKLZKLSLQLYJPJPV`JJVYYLJJP}UTVUL[HYPHULNH[P]HKLSLQLYJPJPVHJ[\HS
 HSKL+PJPLTIYL 

05+0*(+69,:-05(5*0,96:
3HZWYPUJPWHSLZ[LUKLUJPHZVIZLY]HKHZLUHSN\UVZPUKPJHKVYLZUHUJPLYVZJVTWHYHUKVSVZLQLYJPJPVZ `ZLL_WSP
JHUHJVU[PU\HJP}U!

308<0+,A
308<0+,A

 

308<0+,A*6990,5;,
9(A5*0+(









7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVMVUKVZKPZWVUPISLLS[V[HSKLHJ[P]VZJPYJ\SHU[LZTLUVZL_PZ[LUJPHZ`
NHZ[VZHU[PJPWHKVZ
H9Ha}UKLSPX\PKLa!
4\LZ[YH\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH]LJLZWYPUJPWHSTLU[LWYVK\J[VKLSHKPZTPU\JP}UKLWHZP
]VZIHUJHYPVZ
I9Ha}UmJPKH!
4\LZ[YH\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH]LJLZLZ[LJVTWVY[HTPLU[VZLL_WSPJHWVYSHTPZTHYHa}U
TLUJPVUHKHLULSW\U[VWYLJLKLU[L
,5+,<+(40,5;6
,5+,<+(40,5;6

9(A5+,,5+,<+(40,5;6
796769*05+,<+(*69;673(A6+,<+(;6;(3
796769*05+,<+(3(9.673(A6+,<+(;6;(3
*6),9;<9(+,.(:;6:-05(5*0,96:

144 memoria anual estados nancieros individuales


annual report individual nancial statements






 


 

 








,SxUKPJLKLLUKL\KHTPLU[VWYLZLU[H\UHKPZTPU\JP}UYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH]LJLZL_WSPJHKVM\UKH
TLU[HSTLU[LWVYSHKPZTPU\JP}UKLSWHZP]VJPYJ\SHU[LJVTVYLZ\S[HKVKLSHKPZTPU\JP}UKLSHKL\KHJVUIHUJVZ
3HJVILY[\YHKLNHZ[VZUHUJPLYVZWYLZLU[H\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKLH ]LJLZKLIPKVWYPUJP
WHSTLU[LHSH\TLU[VKLSYLZ\S[HKVHU[LZPTW\LZ[V`\UTLUVYNHZ[VUHUJPLYV
(*;0=0+(+
(*;0=0+(+

05=,5;(9067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
96;(*065+,05=,5;(906:
7,94(5,5*0(+,05=,5;(906:

 







 



  



,SPU]LU[HYPVWYVTLKPVL_WLYPTLU[}\UHKPZTPU\JP}UKL4    HSJVTWHYHYSVZLQLYJPJPVZ `WYVK\J


[VKLKPZTPU\JP}ULUSVZZ[VJRZ`LUSVZWYLJPVZKLSHSLJOLHJLP[LZ`V[YHZTH[LYPHZWYPTHZ
(Z\]LaSHKPZTPU\JP}UKLSJVZ[VKLL_WSV[HJP}UM\LKL\U LZ[HZP[\HJP}UWYV]VJ}X\LSVZxUKPJLZKLYV[HJP}UKLPU]LU[H
YPVZL_WLYPTLU[HYVU\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKL H ]LJLZ`SHWLYTHULUJPHKLPU]LU[HYPVZKPZTPU\`}
KLHKxHZYLZWLJ[P]HTLU[L
9,5;()030+(+

7(;90465067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,37(;9046506
;6;(3(*;0=6:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,3(*;0=6
(*;0=6:67,9(*065(3,:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5+040,5;6(*;0=6:67,9(*065(3,:
5<4,96+,(**065,::<:*90;(:@7(.(+(:
<;030+(+769(**065L_WYLZHKVLUWLZVZ
9,;6956+,+0=0+,5+6:











 

 
 
 
 

 


5(



 



 


 
5(

7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVHJ[P]VZVWLYHJPVUHSLZLS[V[HSKLHJ[P]VZJPYJ\SHU[LZ`HJ[P]VQV
H9LU[HIPSPKHKKLSWH[YPTVUPV!
3HYLU[HIPSPKHKKLSWH[YPTVUPVLULSLQLYJPJPV H\TLU[}LUJVTWHYHJP}UJVULSLQLYJPJPVWHZHUKVKL\UHYLU[HIPSPKHK
KL\U H WYVK\J[VKLSH\TLU[VLUSH\[PSPKHKVI[LUPKHK\YHU[LLSLQLYJPJPVHJ[\HS
I9LU[HIPSPKHKKLHJ[P]VZ!
3HYLU[HIPSPKHKZVIYLSVZHJ[P]VZH\TLU[}HSJVTWHYHYSVZLQLYJPJPVZ `WHZHUKVKL\UHYLU[HIPSPKHKKL\U H
\U  WVYSHZTPZTHZYHaVULZL_WSPJHKHZLULSW\U[VHU[LYPVY`WVYKPZTPU\JP}UKLS[V[HSKLHJ[P]VZ
J9LUKPTPLU[VZKLHJ[P]VZVWLYHJPVUHSLZ!
,SYLUKPTPLU[VKLSVZHJ[P]VZVWLYHJPVUHSLZH\TLU[}HSJVTWHYHYSVZLQLYJPJPVZ `WHZHUKVKL\UHYLU[HIPSPKHKKL
\U H\U WYVK\J[VKLSTH`VYYLZ\S[HKVVWLYHJPVUHSLULSLQLYJPJPVHJ[\HS

145

9,:<3;(+6:


9<)96:

+0* 

0UNYLZVZKLL_WSV[HJP}U
*VZ[VZKLL_WSV[HJP}UTLUVZ
4HYNLUKLL_WSV[HJP}U
.HZ[VZKLHKTPUPZ[YHJP}U`]LU[HZTLUVZ
9LZ\S[HKV6WLYHJPVUHS

,:;(+6+,9,:<3;(+6:*0-9(:,5403,:+,7,:6:
:(3+6:
=(90(*065,:+0* 
+0*


   


 
 

  
 

 




 








0UNYLZVZUHUJPLYVZ
<[PSPKHKPU]LYZP}ULTWYLZHYLSHJPVUHKH
6[YVZPUNYLZVZM\LYHKLSHL_WSV[HJP}U
.HZ[VZUHUJPLYVZTLUVZ
6[YVZLNYLZVZM\LYHKLSHL_WSV[HJP}UTLUVZ
*VYYLJJP}UTVUL[HYPH
+PMLYLUJPHZKLJHTIPV
9LZ\S[HKV-\LYHKL,_WSV[HJP}U

 

 
  
  
 
 


 
 



 
 
 





 


 





 
 



9(00,

0TW\LZ[VHSHYLU[H
<[PSPKHK7tYKPKHHU[LZKL0U[LYtZ4PUVYP[HYPV
<;030+(+7,9+0+(308<0+(
(TVY[PaHJP}UTH`VY]HSVYKLPU]LYZPVULZ

  


 








  


 


  







<;030+(+7,9+0+(+,3,1,9*0*06



 





+\YHU[LLSLQLYJPJPV LSYLZ\S[HKVJVU[HISLHU[LZKLPTW\LZ[VZHSHYLU[HLx[LTLZL_[YHVYKPUHYPVZHSJHUa}H\UH\[PSPKHK
KL4   4 LUSVJ\HSYLWYLZLU[H\UHH\TLU[VKL 
H9LZ\S[HKVVWLYHJPVUHS
3VZPUNYLZVZKLL_WSV[HJP}UKPZTPU\`LYVULU\U WYPUJPWHSTLU[LWVYTLUVYLZL_WVY[HJPVULZ3VZJVZ[VZKLL_WSV[HJP}U
WYLZLU[HU\UHKPZTPU\JP}UKLS H\TLU[HUKVLSTHYNLUKLL_WSV[HJP}UW\U[VZWVYJLU[\HSLZ
I9LZ\S[HKV5V6WLYHJPVUHS!
,SYLZ\S[HKVUVVWLYHJPVUHSWYLZLU[H\UHKPZTPU\JP}UKL4 SHZWYPUJPWHSLZ]HYPHJPVULZZLWYVK\JLULUSVZPN\PLU[L!






+PZTPU\JP}UKLSVZPUNYLZVZUHUJPLYVZLU4 WVYTLUVYL_JLKLU[LKLJHQHWYVTLKPVK\YHU[LLSLQLYJPJPV
+PZTPU\JP}UKLSH\[PSPKHKPU]LYZP}ULTWYLZHYLSHJPVUHKHLU4 KLIPKVHTLUVYLZYLZ\S[HKVZKLSLQLYJPJPVLU
SHZLTWYLZHZYLSHJPVUHKHZ7YVSLZ\Y:(`*VTLYJPHS:HU[H,SLUH:(
+PZTPU\JP}UKLSVZNHZ[VZUHUJPLYVZLU4 KLIPKVHSHTLUVYKL\KHIHUJHYPHX\L[\]VSH*VTWH|xH
3H]HYPHJP}UKLSHJVYYLJJP}UTVUL[HYPHKL4  KLIPKVHS07*ULNH[P]VKLSLQLYJPJPV

2. Descripcin y anlisis de los principales componentes de los ujos netos originados por las actividades operacionales, de inversin y de nanciamiento.

9<)96:

+0* 

7VYHJ[P]PKHKLZKLSHVWLYHJP}U
7VYHJ[P]PKHKLZKLUHUJPHTPLU[V
7VYHJ[P]PKHKLZKLPU]LYZP}U
-S\QVUL[VKLSWLYPVKV

:(3+6:

+0*

=(90(*065,:+0* 


 
  
 

 



 
  














146 memoria anual estados nancieros individuales


annual report individual nancial statements

,S\QVVYPNPUHKVWVYHJ[P]PKHKLZVWLYHJPVUHSLZOH[LUPKV\UH\TLU[VYLZWLJ[VHSLQLYJPJPVHU[LYPVYKL4  LZ[V


KLIPKVWYPUJPWHSTLU[LHSHZ]HYPHJPVULZX\LWYLZLU[HUSVZHJ[P]VZ`WHZP]VZJPYJ\SHU[LZX\LHMLJ[HULS\QV`WVYLSH\TLU[V
KLSYLZ\S[HKVKLSLQLYJPJPV

3VZYLJ\YZVZVI[LUPKVZKLSHZVWLYHJPVULZK\YHU[LHTIVZLQLYJPJPVZZLKLZ[PUHYVUWYPUJPWHSTLU[LHSWHNVKLKP]PKLUKVZ`
WHNVKLWYtZ[HTVZIHUJHYPVZ
3VZYLJ\YZVZVI[LUPKVZKLSHZM\LU[LZKLUHUJPHTPLU[VZLKLZ[PUHYVUWYPUJPWHSTLU[LHSWHNVKLPU]LYZPVULZLUHJ[P]VZQVZ

3. Anlisis de las diferencias que pueden existir entre el valor de mercado o econmico y el valor libros de los activos
+LIPKVHSHH\ZLUJPHKLHU[LJLKLU[LZLJVU}TPJVZYLZWLJ[VHSVZIPLULZKLJHWP[HSKLSZLJ[VYUVL_PZ[L\U]HSVYLJVU}TPJV
VKLTLYJHKVX\LW\LKHZLYJVTWHYHKVJVUSVZ]HSVYLZJVU[HISLZ:PULTIHYNVL_PZ[LUHSN\UVZIPLULZX\LZLLUJ\LU[YHUH
]HSVYJVU[HISLJLYVVJLYJHUVHJLYVX\L[PLULU]HSVYKLTLYJHKVLSJ\HSUVLZYLSL]HU[LYLZWLJ[VHSVZHJ[P]VZKLSH:VJPLKHK
LUZ\JVUQ\U[V
,ULSJHZVKLHX\LSSVZIPLULZX\LZLLUJ\LU[YHUWHYHSH]LU[HZLOHYLHSPaHKVLSHQ\Z[LHWYLJPVZKLTLYJHKVVZLOHTHU[L
UPKVZ\]HSVYSPIYVJ\HUKVLZ[LLZPUMLYPVYHS]HSVYKLTLYJHKV

4. Anlisis de riesgo de mercado.


90,:.6;(:(+,05;,9i:
3H:VJPLKHKUVTHU[PLULVISPNHJPVULZIHUJHYPHZJVU[HZHZKLPU[LYtZ]HYPHISLJVUL_JLWJP}UKLSHZVWLYHJPVULZKLJVTLYJPV
L_[LYPVY5VL_PZ[LUZLN\YVZKLQHJP}UKL[HZHZKLPU[LYtZK\YHU[LSVZLQLYJPJPVZ `

,UNLULYHSSHWVSx[PJHKLSH:VJPLKHKYLZWLJ[VHSHZKL\KHZJVU[HZHKLPU[LYtZ]HYPHISLOHZPKVUVJ\IYPYSVZWVZPISLZYPLZ
NVZX\LPTWSPJHLSKL]LUNVKLPU[LYtZJVU[HZHZ\J[\HU[LZLULS[PLTWVWVYSVZIHQVZUP]LSLZX\LOH[LUPKVLULZ[L[PWVKL
LUKL\KHTPLU[V
90,:.6+,;076+,*(4)06
,U YLSHJP}U HS YPLZNV JHTIPHYPV SH ZVJPLKHK THU[PLUL WHZP]VZ LU K}SHYLZ ` L\YVZ WYPUJPWHSTLU[L WVY SHZ HKX\PZPJPVULZ KL
PUZ\TVZ`HJ[P]VZQVZHWYV]LLKVYLZL_[YHUQLYVZ7HYHSHJVILY[\YHKLLZ[LYPLZNVSHZVJPLKHKTHU[PLULJVTVWVSx[PJH[VTHY
ZLN\YVZKLJHTIPVZVIYLSHL_WVZPJP}UUL[H
*HKHVWLYHJP}UKLJVTWYHLULSL_[LYPVYLZYLZWHSKHKHJVUZLN\YVZKLJHTIPV[VTHKVLUIHUJVZJVUSVZJ\HSLZ[HTIPtUSH
:VJPLKHK[PLULWVSx[PJHZKLKP]LYZPJHJP}UKLSxULHZWHYHKPZTPU\PYKPJOVYPLZNV
3H:VJPLKHKLZ[mHMLJ[HHSYPLZNVKLWYLJPVKLSVZJVTTVKP[PLZJVUZPKLYHUKVX\LZ\ZWYPUJPWHSLZPUZ\TVZZVUSLJOLSxX\PKH
HKX\PYPKHLULSTLYJHKVUHJPVUHS:PULTIHYNVKLIPKVHX\LLSWYLJPVKLLZ[VZPUZ\TVZLZJVTUH[VKHSHPUK\Z[YPHSH
:VJPLKHKUVWHY[PJPWHLUTLJHUPZTVZUHUJPLYVZWHYHJ\IYPYKPJOVYPLZNV5VVIZ[HU[LSH:VJPLKHKJ\LU[HJVU\UNY\WVKL
WYVK\J[VYLZKLSLJOLJVUYLSHJPVULZKLSHYNVWSHaVX\LZPIPLUUVSHWYV[LNLUKLSYPLZNVKLWYLJPVZZPSLH`\KHUHKPZTPU\PY
LSYPLZNVKLHIHZ[LJPTPLU[V
(KLTmZKLSHSLJOLSHJVTWH|xHHKX\PLYL\UHZLYPLKLPUZ\TVZ[HU[VLULSTLYJHKVUHJPVUHSJVTVPU[LYUHJPVUHSJVUZPKLYH
KVZJVTTVKP[PLZUVZPLUKVWVSx[PJHKLSHJVTWH|xHJ\IYPYLZ[L[PWVKLYPLZNVWVYSHZTPZTHZYHaVULZHU[LZL_WSPJHKHZ


147

05+0*(+69,:-05(5*0,96:
308<0+,A

308<0+,A*6990,5;,
9(A5*0+(
,5+,<+(40,5;6


9(A5+,,5+,<+(40,5;6
796769*05+,<+(*69;673(A6+,<+(;6;(3
796769*05+,<+(3(9.673(A6+,<+(;6;(3
*6),9;<9(+,.(:;6:-05(5*0,96:


 









 




 

 


(*;0=0+(+

 

05=,5;(9067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
96;(*065+,05=,5;(906:
7,94(5,5*0(+,05=,5;(906:


9,:<3;(+6:,?79,:(+6:,5403,:+,7,:6:




05.9,:6:+,,?736;(*065
*6:;6:+,,?736;(*05
9,:<3;(+6+,,?736;(*065
.(:;6:-05(5*0,96:
9,:<3;(+6-<,9(+,,?736;(*065
9(00+(0,
<;030+(+7i9+0+(+,:7<i:+,047<,:;6

9,5;()030+(+
 

7(;90465067964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,37(;9046506
;6;(3(*;0=6:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5;()030+(++,3(*;0=6
(*;0=6:67,9(*065(3,:7964,+06L_WYLZHKVLUTPSLZKLWLZVZ
9,5+040,5;6(*;0=6:67,9(*065(3,:
5<4,96+,(**065,::<:*90;(:@7(.(+(:
<;030+(+769(**065L_WYLZHKVLUWLZVZ
9,;6956+,+0=0+,5+6:

 






 







  









  

 



  

 

 



 



 
 
 
 

 


5(

 



 


 
5(



7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVMVUKVZKPZWVUPISLLS[V[HSKLHJ[P]VZJPYJ\SHU[LZTLUVZL_PZ[LUJPHZ`
NHZ[VZHU[PJPWHKVZ



7HYHLMLJ[VZKLLZ[LPUKPJHKVYZLJVUZPKLY}JVTVHJ[P]VZVWLYHJPVUHSLZLS[V[HSKLHJ[P]VZJPYJ\SHU[LZ`HJ[P]VQV

148 memoria anual estados nancieros individuales


annual report individual nancial statements

149

Filiales y coligadas
9(A65:6*0(3

:6*0,+(+796*,:(+69(+,3,*/,+,3:<9:(


9<;

*64,9*0(3:(5;(,3,5(:(


2

5(;<9(3,A(1<90+0*(

:VJPLKHK(U}UPTH(IPLY[H0UZJYPWJP}U
LU9LNPZ[YV:=:5  

:VJPLKHK(U}UPTH*LYYHKH

*(70;(3:<:*90;6@7(.(+6,54 

7(9;0*07(*065+,3(4(;90A

 



796769*065+,3(05=,9:065,5
,3(*;0=6+,3(4(;90A





(5;,*,+,5;,::6*0,;(906:

*VUZ[P[\JP}U KL SH :VJPLKHK LU :HU[PHNV JVU MLJOH 


KLQ\SPVKL LUSH5V[HYxHKL+VU9VILY[V(YYPHNHKH
)Y\JL

*VUZ[P[\JP}UKLSH:VJPLKHKLU:HU4PN\LSZLNULZJYP
[\YHWISPJHKLMLJOHKLLULYVKL  HU[L5V[HYPV
7ISPJV+VU,UYPX\L4VYNHU;VYYLZ

0UZJYPWJP}U LU LS 9LNPZ[YV KL *VTLYJPV H MVQHZ 5 


5KLS9LNPZ[YVKL*VTLYJPVKL KL:HU[PHNV

0UZJYPWJP}ULULS9LNPZ[YVKL*VTLYJPVKLS*VUZLY]HKVY
KL)PLULZ9HxJLZKL:HU[PHNVKLMLJOHKLHNVZ[VKL
  5-: 5KL  





7\ISPJHJP}UKLS,_[YHJ[VLULS+PHYPV6MPJPHS5
MLJOHKLUV]PLTIYLKL 

KL
7\ISPJHJP}UKLS,_[YHJ[VLULS+PHYPV6MPJPHS5KLS
KLQ\SPVKL  

,Z[H:VJPLKHKUHJP}LSKLQ\SPVKL IHQVLSUVTIYL
KL+VZ(SHTVZ:(*0,ULSH|V ZLM\ZPVU}JVUSH
ZVJPLKHK7YVSLZ\Y:(,ULZLTPZTVHJ[VZ\YHa}UZVJPHS
JHTIP} HKVW[HUKV LU KLMPUP[P]H SH KL! :VJPLKHK 7YVJ
LZHKVYHKL3LJOLKLS:\Y:(;HSM\ZP}UZLYLHSPa}WHYH
HWYV]LJOHYSHZZPULYNPHZKLSHZKVZLTWYLZHZ`HX\LSVZ
WYPUJPWHSLZHJ[P]VZKLHTIHZZVUWSHU[HZWYVK\J[VYHZKL
SLJOLLUWVS]V`X\LZVLUSH+tJPTH9LNP}UKLSWHxZ

0UPJP}Z\ZHJ[P]PKHKLZLSH|V  LUSHSxULH[YHKPJPVUHS
KLHIHYYV[LZHKPJPVUmUKVZLKLZW\tZLSY\IYVSmJ[LV(J
[\HSTLU[LZLKLKPJHLUMVYTHL_JS\ZP]HHSHKPZ[YPI\JP}U
`]LU[HKLWYVK\J[VZSmJ[LVZ`V[YVZMHIYPJHKVZWVY:VW
YVSL:(`7YVSLZ\Y:(WHYHSVJ\HSJ\LU[HJVUHNLUJPHZ
KL]LU[HKLZKL(YPJHH7\LY[V4VU[[

(SILY[*\ZZLU4HJRLUUH
.\`4PJOHLS*V^HU
.LYHYKV=HYLSH(SMVUZV
.VUaHSV.YLa1VYKmU
2L]PU4\YYH`
,UYPX\L(SJHSKL<UK\YYHNH
9VKYPNV(a}JHY/PKHSNV

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

(+4050:;9(*05
.LYLU[L.LULYHS

/LYUmU=LNH4LKPUH

,YULZ[V(SK\UH[L4VU[LZ

(<+0;69,:,?;,956:

7YPJL>H[LYOV\ZL*VVWLYZ

7YPJL>H[LYOV\ZL*VVWLYZ

6)1,;6:6*0(3

+09,*;6906
7YLZPKLU[L
=PJLWYLZPKLU[L
+PYLJ[VYLZ

150 memoria anual estados nancieros individuales


annual report individual nancial statements

79(+,:<9:(

*64,9*0(3+6:(3(46::(



2
:VJPLKHK(U}UPTH*LYYHKH

:VJPLKHK(U}UPTH*LYYHKH

 

 









*VUZ[P[\JP}UKLSH:VJPLKHKLU:HU[PHNVJVUMLJOHKLVJ[\IYLKL
SH5V[HYxHKL+VU/\TILY[V8\LaHKH4VYLUV

LU

*VUZ[P[\JP}UKLSH:VJPLKHKLU:HU[PHNVJVUMLJOHKLTHYaVKL
7H[YPJPV9HI`)LUH]LU[L

LUSH5V[HYxHKL+VU

0UZJYPWJP}ULULS9LNPZ[YVKL*VTLYJPVHMVQHZ5LULSTLZKL
VJ[\IYLKL LULS9LNPZ[YVKL*VTLYJPVKL:HU[PHNV

0UZJYPWJP}ULULS9LNPZ[YVKL*VTLYJPVHMVQHZ5KLS9LNPZ[YVKL*VTLYJPVKL
KL7\LU[L(S[V

7\ISPJHJP}U KLS ,_[YHJ[V LU LS +PHYPV 6MPJPHS 5   KLS  KL VJ[\IYL KL
 

7\ISPJHJP}UKLS,_[YHJ[VLULS+PHYPV6MPJPHS5KLMLJOHKLTHYaVKL





*VUMLJOHKLMLIYLYVKL`ZLNUSVHJVYKHKVLU1\U[HL_[YHVYKPUHYPHKL(JJPVUPZ[HZ
JLSLIYHKHLSKLLULYVKL:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ:(L_
:VJPLKHK3HJ[tVZ7PYX\L:(YLK\JLHLZJYP[\YHWISPJHLSHJ[HLUKVUKLZLHJ\LYKHUSHZ
ZPN\PLU[LZTVKPMPJHJPVULZZVJPHSLZ!

 4VKPMPJHYSHYHa}UZVJPHSKLSHZVJPLKHKSHJ\HSWHZHYmKLZLY3mJ[LVZ7PYX\L:(HZLY
:VJPLKHK(NYxJVSH`3LJOLYH7YHKLYHZ(\Z[YHSLZ:(

 (TWSPHYLSNPYVZVJPHSLSJ\HSWLYTP[PYm!
 ,_WSV[HY WYLKPVZ HNYxJVSHZ KL [VKH JSHZL W\KPLUKV KLKPJHYZL H SH WYVK\JJP}U SLJOLYH
NHUHKLYHMY\[xJVSHOVY[xJVSHMVYLZ[HS`LUNLULYHS[VKVWYVK\J[VKLSH[PLYYH

 -HIYPJHY JVTWYHY PTWVY[HY ` JVTLYJPHSPaHY WYVK\J[VZ HNYVWLJ\HYPVZ HNYVPUK\Z[YPHSLZ
SmJ[LVZ`HSPTLU[PJPVZKLJ\HSX\PLYLZWLJPL

 (\TLU[VKLJHWP[HSZVJPHSKL4  H4 ]HSVYOPZ[}YPJVZPULTPZP}UKL
HJJPVULZ
3H LTWYLZH UHJP} H MPULZ KL   JVU LS VIQL[V KL KPZ[YPI\PY ` JVTLYJPHSPaHY
WYVK\J[VZIHQVSHTHYJH+VZ(SHTVZSHX\LOHIxHZPKVHKX\PYPKHWVYJVTWYH
KL +VZ (SHTVZ :(*0 H 3L]LY :( ` *VWYVUH :( Z\IZPKPHYPHZ KLS NY\WV
<UPSL]LY ( WHY[PY KLS  KL VJ[\IYL KL  SH :VJPLKHK Z}SV JVU[PUH KPJOH
HJ[P]PKHK LU YLSHJP}U JVU SHZ ]LU[HZ HS :LY]PJPV 5HJPVUHS KL :HS\K 3H JVT
LYJPHSPaHJP}U ` KPZ[YPI\JP}U KL SVZ WYVK\J[VZ +VZ (SHTVZ LZ LMLJ[\HKH WVY
SHLTWYLZHYLSHJPVUHKH*VTLYJPHS:HU[H,SLUH:(L_PZ[PLUKV\UJVU[YH[VKL
HYYPLUKV`SPJLUJPHKLTHYJHZJVTLYJPHSLZJVULZ[HS[PTHLU[PKHKWVYLSJ\HSSH
:VJPLKHKWLYJPIL\UWVYJLU[HQLKLSHZ]LU[HZYLHSPaHKHZ

3H :VJPLKHK M\L JYLHKH LU   JVTV JVU[PU\HKVYH KL SHZ ZVJPLKHKLZ .YHUQH 7YVNYLZV `
:HU[H3H\YH3[KHX\LVWLYHIHUKLZKL LUSHKPZ[YPI\JP}U`JVTLYJPHSPaHJP}UKLWYVK\J
[VZSmJ[LVZ`KLYP]HKVZIHQVSHTHYJH3mJ[LVZ7PYX\L,UMLIYLYVKLZLHTWSP}LSNPYV
WHYHL_WSV[HYWYLKPVZHNYxJVSHZKL[VKHJSHZLW\KPLUKVKLKPJHYZLHSHWYVK\JJP}USLJOLYH
NHUHKLYHMY\[xJVSHOVY[xJVSHMVYLZ[HS`LUNLULYHS[VKVWYVK\J[VKLSH[PLYYH;HTIPtUWVKYm
MHIYPJHYJVTWYHYPTWVY[HY`JVTLYJPHSPaHYWYVK\J[VZHNYVWLJ\HYPVZHNYVPUK\Z[YPHSLZSmJ[LVZ
`HSPTLU[PJPVZKLJ\HSX\PLYLZWLJPL

/\NV*V]HYY\IPHZ3HSHUUL
:LIHZ[PmU;HNSL7tYLa
1VZt-YHJPZJV:PS]H)HYYVPSOL[
,YULZ[V(SK\UH[L4VU[LZ

/\NV*V]HYY\IPHZ3HSHUUL
1VZt-YHUJPZJV:PS]H)HYYVPSOL[

,YULZ[V(SK\UH[L4VU[LZ

2\Y[>HSKZW\YNLY)VOU

7YPJL>H[LYOV\ZL*VVWLYZ

7YPJL>H[LYOV\ZL*VVWLYZ

151

Estados nancieros resumidos


Filiales y coligadas






)(3(5*,:.,5,9(3,:4 




7963,:<9:(05+0=0+<(3
 





-030(3,:
*64,9*0(3:(5;(,3,5(:( *64,9*0(3+6:(3(46::(
 

 


(J[P]VZ*PYJ\SHU[LZ
(J[P]VZ-PQVZUL[V
6[YVZ(J[P]VZ

    


 
    


  



 


;V[HSHJ[P]VZ

7HZP]VZ*PYJ\SHU[LZ
7HZP]VZH3HYNV7SHaV
*HWP[HS7HNHKV
6[YHZ9LZLY]HZ
<[PSPKHKLZ7tYKPKHZ(J\T\SHKHZ
9LZ\S[HKVKLS,QLYJPJPV





 




 

 
 



 



 



 
 

;V[HS7HZP]VZ`7H[YPTVUPV

,:;(+6:+,9,:<3;(+6:4 
0UNYLZVZKLSH,_WSV[HJP}U
*VZ[VZKLSH,_WSV[HJP}U
4HYNLUKLSH,_WSV[HJP}U
.HZ[VZKL(KTPUPZ[YHJP}U`=LU[HZ
9LZ\S[HKV6WLYHJPVUHS
9LZ\S[HKV5V6WLYHJPVUHS
0TW\LZ[VHSH9LU[H
0[LTLZ,_[YHVYKPUHYPVZ

 
    












   
  
 
     


   
 
  
 
   
  
   

  
  
 


 



 


  











 


 

9LZ\S[HKVKLS,QLYJPJPV
  



,:;(+6:+,-3<16:+,,-,*;0=64 


-S\QV6WLYHJPVUHS
  
-S\QVKL-PUHUJPHTPLU[V
   
-S\QVKL0U]LYZP}U
 
-S\QV5L[VKLS,QLYJPJPV


,MLJ[VKLSH0UHJP}UZVIYLLS,MLJ[P]V

  
:HSKV0UPJPHSKLS,MLJ[P]V

 

 
 




 
 





 
  
 



:HSKV-PUHSKLS,MLJ[P]V



 



152 memoria anual estados nancieros individuales


annual report individual nancial statements



 




 


 
 
   


 
 

 















 





79(+,:<9:(
 







 




  

 

 
   








  


 

 


 
  
 
 


 








 










 




Direcciones de oficinas, plantas y agencias comerciales


Addresses of plants and commercial agencies

casa matriz

head office

:HU[PHNV
(]LUPKH=P[HJ\YH5
-VUV!
=P[HJ\YH
:HU[PHNV

:HU[PHNV
(]LUPKH=P[HJ\YH5
7OVUL!
=P[HJ\YH
:HU[PHNV

plantas

sites

:HU)LYUHYKV
(]1VYNL(SLZZHUKYP95
-VUV!
:HU)LYUHYKV

:HU)LYUHYKV
:HU)LYUHYKV
(]1VYNL(SLZZHUKYP95
7OVUL!
:HU)LYUHYKV

3VZUNLSLZ
(]3HZ0UK\Z[YPHZ 
;LStMVUVZ   
3VZUNLSLZ

3VZ(UNLSLZ
(]3HZ0UK\Z[YPHZ 
7OVULZ!   
3VZ(UNLSLZ

3VZ3HNVZ
*OPUX\PSJHZU
;LStMVUV 
3VZ3HNVZ

3VZ3HNVZ
*OPUX\PSJHZU
7OVUL! 
3VZ3HNVZ

6ZVYUV
5\L]H5\L]LZU
-YHUJRL
;LStMVUVZ 
6ZVYUV

6ZVYUV
5\L]H5\L]LZU-YHUJRL
*HTPUV;Y\THV:LJ[VY7HTWH(SLNYL
7OVULZ!  MH_
6ZVYUV

agencias

agencies

0X\PX\L
9\[H(7303;(5(S[V/VZWPJPV
;LStMVUV
0X\PX\L

0X\PX\L
9\[H(7303;(5(S[V/VZWPJPV
7OVULZ!-H_! 
(U[VMHNHZ[H
(]KH*VPN\L4VK\SV(3V[L)3H7VY[HKH24
7OVULZ! -H_ 

(U[VMHNHZ[H
(]*VPNL4VK\SV(3V[L)3H7VY[HKH24
;LStMVUV 
(U[VMHNHZ[H

153

*VWPHW}
*VWH`HW\5
;LStMVUV

*VWPHW}
*VWH`HW\5
7OVUL!

*VX\PTIV
5\L]H*PUJV57HYX\L0UK\Z[YPHS
-VUV

*VX\PTIV
5\L]H*PUJV57HYX\L0UK\Z[YPHS
-VUV

9HUJHN\H
*HSSL3V[L(7HYX\L0UK\Z[YPHS
;LStMVUV

9HUJHN\H
*HSSL3V[L(7HYX\L0UK\Z[YPHS
7OVULZ!

*VUJLWJP}U
*HTPUVH*VYVULS2T
;LStMVUV

*VUJLWJP}U
2T*HTPUVH*VYVULS
7OVULZ!

;LT\JV
9\[H:\Y2T
8\LWL
;LStMVUV

;LT\JV
3VUNP[\KPUHS:\Y2T
8\LWL-YLPYL
7OVULZ!

=HSKP]PH
9\[H;2T 
*OVYVJHTH`V
;LStMVUV 

=HSKP]PH
9\[H;2T 
*OVYVJHTH`V
7OVULZ! -H_!

7\U[H(YLUHZ
9\[H5VY[L2T
;LStMVUV

7\U[H(YLUHZ
2T9\[H5VY[L
7OVULZ!

154 memoria anual estados nancieros individuales


annual report individual nancial statements

S-ar putea să vă placă și