COMMUNICATION

Qno1. You have been asked to write a report on the use of the following communication
methods:
mobile phones
video conferencing
emails
Describe a benefit and a drawback of each of the above communication methods.
mobile phones
Benefits
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
Drawbacks
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
video conferencing
Benefits
1.________________________________________________________________________
______________________________________________________________________

2.________________________________________________________________________
______________________________________________________________________
(ii) Give two drawbacks to the company.

Drawbacks
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
emails:
Benefits
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
(ii) Give two drawbacks to the company.
Drawbacks
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________

Qno2. Dima has decided to change his dial-up modem for a broadband modem.
(a) Give two advantages of doing this.
Advantages
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
(b) Dima has agreed to send Michaela a 20 megabyte file. They both have a broadband
connection.
Dima has to upload his file to a server and then Michaela needs to download it from the
same server.
The broadband data transfer rates (speeds) are:
1 megabits per second to upload a file
8 megabits per second to download a file
(Note: 8 bits = 1 byte)
(i) How long does it take to upload Dimas file?
Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________

(ii) How long does it take to download Dimas file?

Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(c) Dima has decided to use wireless LAN (WiFi) connections.
Give two advantage and two disadvantage of doing this.
Answer:
Advantages
1. ______________________________________________________________________

______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________
Disadvantages
1. ______________________________________________________________________
______________________________________________________________________

2. ______________________________________________________________________
______________________________________________________________________

Qno.3 (a) Mobile phones are communication devices. They allow communication via
speech or text messaging.
(i) Most mobile phones offer predictive texting.
State what is meant by this term.
Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(ii) What two additional functions would you expect to find on a mobile phone?
Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________

(b) Connecting a USB telephone to a computer allows communication using VoIP

technology.
(i)
Give one advantage of using VoIP rather than other telephone systems.
Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(ii)

Give one disadvantage of using VoIP rather than other telephone systems.

Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
(iii)

To use VoIP, there is no need to use a USB telephone.What other hardware

could be used to allow verbal communications?

Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Qno.4 Alex sends an email with a number of attachments to his friend, Nicola.
Describe three possible problems Nicola might have when she tries to open these
attachments.
Answer:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________

____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________