Job

Skills Checklist

planning
administering programs agendas/meeting updating files
s

advising people

planning
organizational
needs

analyzing data

predicting futures sketching charts or diagrams

assembling apparatus

rehabilitating
people

writing reports

auditing financial reports

organizing tasks

writing for publication

budgeting expenses

prioritizing work expressing feelings

calculating numerical data

creating new
ideas

finding information

meeting people classifying records

handling complaints

evaluating
programs

coaching individuals

handling detail work

editing work

collecting money

imagining new solutions

tolerating
interruptions

compiling statistics

interpreting languages

confronting other
inventing new ideas
people

dispensing information

constructing
buildings

proposing ideas

adapting new procedures

coping with
deadlines

investigating problems

negotiating/arbitrating
conflicts

promoting events locating missing information

speaking to the public

raising funds

dramatizing ideas

writing
letters/papers/proposals

questioning
others

estimating physical space

reading volumes of material

being thorough organizing files

remembering information

coordinating
managing people
schedules/times

interviewing prospective
employees

running meetings selling products

listening to others

supervising

setting up demonstrations

checking for accuracy

teaching/instructing/trainin

employees

g individuals

relating to the public

enduring long
hours

inspecting physical objects

entertaining people

displaying artistic
distributing products
ideas

deciding uses of money

managing an
organization

delegating responsibility

measuring boundaries

serving
individuals

mediating between people

counseling/consulting people

motivating others persuading others

operating equipment

reporting
information

summarizing information

supporting others

encouraging
others

delegating responsibilities

determining a problem

defining a
problem

comparing results

screening telephone calls

maintaining
drafting reports
accurate records

collaborating ideas

administering
medication

overseeing operations

motivating others generating accounts

teaching/instructing/trainin thinking in a
g individuals
logical manner

comprehending ideas

making decisions

becoming actively involved

defining
performance
standards

analyzing problems

recommending
selling ideas
courses of action

preparing written
communications

expressing ideas
orally to
conducting interviews
individuals or
groups

performing numeric analysis

conducting
meetings

setting work/committee goals

developing plans
gathering information
for projects

taking personal
responsibility

thinking of
creative ideas

providing discipline when

necessary

maintaining a high level of

enforcing rules

meeting new people

resolving conflicts

setting priorities

activity

and regulations

developing a climate of
enthusiasm, teamwork, and
cooperation

interacting with
picking out important
people at
information
different levels

creating meaningful and

challenging work

taking
independent
action

skillfully applying
professional knowledge

maintaining emotional
control under stress

knowledge of
concepts and
principles

providing customers with

service

knowledge of
community/government affairs

Although I have worked for companies in the service industry for

cumulatively of 12 years, I have bolded the skills that I have used in my most recent
jobs as a barista, flight attendant, Anatomy Lab Teachers Assistant (TA), and
currently a hospital volunteer.

As a barista, I provided customers with enthusiastic service, maintained a
high level of activity, while ensuring that I assisted and cooperated as a team
member with my coworkers.

My acquired people skills and enthusiasm carried over to my job as a flight
attendant. As a flight attendant, I became adept at public speaking, entertaining
passengers during delays, and handling complaints. My primary responsibility, as a
flight attendant, was the passengers safety. I was skilled at operating emergency
equipment, enforcing rules and regulations, and maintaining a calm demeanor and
emotional control under stress. I wrote up flight reports for trip irregularities and
emergencies, and I endured long hours of work when there were weather and
aircraft delays.

I became actively involved at Washington State University, Vancouver
campus by working as an Anatomy Lab TA. I taught students review sessions of
course content and I helped clean, store, and maintain lab equipment.

As a hospital volunteer, my primary responsibilities are to serve the patients
and support the staff. I interact with people at different levels, and take personal
responsibility for creating meaningful and challenging work.