A cheetah team is a small, elite unit, separate from the product development team, can be mobilized quickly to solve an expected problem
Features of the team
Research shows: Always ad-hoc Initiated to solve a specific mission Resources are borrowed from current team Dissolved as soon as mission is completed
Example You have a product team comprising the best of
engineers and marketers launching a new product
They have all the resources and authority Yet there arises a complicated technical problem!! The distraction and complexity sets in The project is in jeopardy!! You may not only end up compromising the timeline but also may lose the customer-base as well as market share! What do you do? Its time to form a Cheetah Team!!
Swedish Telecom continued
The project team had almost completed a project involving
development of hardware equipment with final product testing
underway Manufacturing had already been lined up to start right after testing First Delivery to be shipped in 3 months ONE TEST FAILED! Senior Management formed a Cheetah team with the assigned task of identifying the source of problem and solving it ASAP! Meanwhile the project team continued to run parallel test activities, completing product documentation and preparing for manufacturing
Swedish Telecom continued
While forming the Cheetah Team preference was given to
the people who were willing to put in utmost effort!
Initially team comprised of 15 people led by a manger who was known for technical competence, objectivity and coordination abilities The team identified the problem and proposed a solution. At that point the team was reduced to 5 people to implement the solution In 8 weeks the problem was resolved, the team dismissed and customer delivery commitments were met!
What Makes Cheetah Team
Successful? It is always ad hoc with focused goals It is initiated to solve a specific mission It is dissolved as soon as that mission is completed Its members are committed full-time It is sponsored by top management
Key Challenges with Cheetah
Teams They often sidestep organizational procedures Can create problems if used indiscriminately Critical Resources become unavailable Possible delay in Parallel Projects
Key Benefits of Cheetah Teams
Fast and effective problem solving Avoid costly delays Customer Satisfaction Keep Employee Morale High Rest of the project team can continue with scheduled