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Phone: 01-4411704
Web site : www.moe.gov.np
email : ecvs@moe.gov.np

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. .

/... (VAT)

..
AUDIT
REPORT

(Service Charter)

. ----
( - -)

( )
()


..

..

.
(

-
)

SERVICE CHARTER
Name of Company:
2. Introduction
1.

..

was establish in ..AD while students were increasing to go abroad for better
education and better opportunity for job after their higher education. It is located in the
. We are providing counseling and other services by highly experienced and qualified
counselors and instructors inside a the well equipped building with rooms,Labs,
.teaching rooms, administrative rooms and.. We have well managed and updated
website named Whole office is facilitated by free wifi, so that students can use internet
anytime for their preparation, processing etc. Instructors and counselors of this company are
very client friendly and supportive.

3. Objectives
a.
b.
c.
d.
e.
f.
g.

To search for better destination in terms of investment and future job prospective
To conduct the test preparation for abroad study like English language, TOEFL, IELTS,..
To contact to the universities , colleges and polytechnic for course choice by stucent
To provide counseling service for abroad study
.
.
.

4. Working area and Scope

Obviously, students are willing to go abroad for better opportunity. So, we are providing/are
going to provide counseling service for .. university/college..to.course. Beside
this we are conducting/are going to conduct preparation classes like IELTS, ., , ,
.etc. we are teaching/are going to teach.. Language. Specially we work
for..(countries) in (courses/subject).

5. Working Procedure
Counseling: whole students/parents visit us, we conduct an interview. On the basis of
information found, we advice appropriate course and country to them. But we never insist
student regarding destination where to study. We respect the students' choice but sometimes
we suggest them to study more in the internet.
Preparation Class: As student finalizes country and course, we request to joincourse for
their better opportunity. We conduct..class for..(time). At the end of class we conduct
.. test or taking date for(test) or (other process if any).
Language Class: we are conduction.language class. As per students' need and interest we
enroll them in . Language class and teach them for..(time)

Enrollment: Only qualified students in terms of the language and academic standard, we ask
them to apply for enroll in the university. When they got offer letter(I-20) we send student to
make NOC (No Objection Certificate) to the Foreign Study License Management Section(known
as NOC section), Ministry of Education, Keshar Mahal Kathmandu.
Fee transfer: If students are applying in UK.. we have to pay tuition fee before visa
application lodgment. If students are applying in Japan,.. tuition fee is send after the
conformation of Eligibility from Japanese, .. Immigration.
Visa application lodgment: For the Visa Lodgment, besides academic certificates and passport,
we require other financial documents like relation with sponsors, property valuation, annual
income, tax clearance, sponsor letter, bank balance or bank loan are essential. Some countries
like Canada, ., , CA report also is required. Preparing all documents we ask students to fill up
Visa application and send to student for application lodgment in Kathmandu.
Farewell: If student got Visa we arrange ticket and airport pickup. We also give orientation what
to do or not to do in the immigration and in abroad. We also conduct classes about culture and
manner to be maintained in the respective country. Some post landing services like visa
extension, hostel arrangement also we do in the help of abroad party.
Rejection Refunding: Visa is not right. Sometime students can be rejected. In this time we
arrange refund process for .fees. Students have to wait up to.days. .fees are not
refundable. In this matter we make aware to the students and parents so that there won't any
dispute in future.

6. Fees
Normally we chargetypes of fees to the students. Type and amount of fees are as below
a. Preparation fee
IELTS
Rs. ..
TOEFL
Rs. ..

..

..
b. Processing fee
English speaking countries (UK, USA..)
Japan
c. Enrollment Fee
d. Language Teaching fee
e. Service charge
f. Airport Pickup charge
g. Job finding charge
h. Currier charge
i. Translate charge
j. ..
k. ..
l.

Rs. ..
Rs. ..
Rs.
Rs. ..
Rs
Rs
Rs
Rs.
Rs.

7. Staffs
SN
Name
Post
1
2
3
4 .
5 ..
6
7
8

Duty
Management
Counselor
Counselor
IELTS instructor
TOEFL Instructor
Language instructor
Helper
.

working time
.
.
.
.
.
.
.

________________
Authorized Signature

Stamp of company