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An Accurate
Physical Inventory
Participants Guide
Overview:
How To Perform
An Accurate
Physical Inventory
Overview
Shoplifting
Internal Theft
Items Never Returned
Paper Shrink
Incorrect Physical Inventory
Shoplifting
Shoplifting is a major cause of shrink in our
stores. The S.T.A.R.S. Loss Prevention
program can help you and your staff know
what to do in order to deter shoplifting.
Internal Theft
Another type of loss occurs because of
some of our associates actions. Whether
its taking money from the drawer or sliding
a friend a free movie, internal theft accounts
for even more shrink than shoplifting.
Items Never Returned
Unfortunately there are those
who will rent items from your
never return them. Items that
returned are considered shrink
are no longer available for rent.
customers
store and
are never
since they
Paper Shrink
Errors made during receiving and
transferring of inventory will cause shrink in
your store. These paper mistakes are
avoidable by following prescribed policies
and procedures. All receiving and transfer
reports should be reviewed by the store
manager and any errors should be corrected
to prevent inaccurate quantities on hand.
Incorrect Physical Inventory
By not completing physical inventory
correctly, you may cause or report shrink
inaccurately.
Company:
______
Region:
______
District:
______
My Store:
______
Chapter I
Pre-Inventory
Daily Operations Effecting
Results
Initial Preparation
Equipment Preparation
Pre-Inventory Reports
Daily Operations
Effecting Results
Receiving and Transferring
Product
PVM and PPG Transfers
Daily Operations
Results
Effecting
More
Daily Operations
Effecting Results
More
Daily Operations Effecting
Results
These daily operating procedures can also have a
significant effect on your inventory results.
Daily Operations
Effecting Results
Defectives
Face/Space/Ribbon
Title Matching
Do It Yourself
Print an Unmatched Titles Report
Match any items listed on this report to the correct MGA catalog number found in MeGA LINK.
1.From the transaction screen press <Shift + F10> to access the Management Menu.
2.Select Inventory Mgt and press <Enter>.
3.Select Inventory Maintenance and press <Enter>.
4.Select Title Matching and press <Enter>.
5.Select Run Unmatched Titles Report and press <Enter>.
The report will print to the default printer.
Initial Preparation
Pre-Inventory
Download Memo
Each period a memo is downloaded to all stores
as a reminder that a physical inventory will be
scheduled within the next 14 days. The memo
contains important details such as the date and
type of inventory.
Initial Preparation
(12-14 Days Prior to Inventory)
Download Memo
Physical Inventory Checklist
Additional Resources
Do It Yourself
Print and review the checklist.
From the MeGA LINK Functions menu, select Physical Inventory Function .
Select Physical Inventory Checklist and press <Enter>.
The Checklist will print to the default printer.
Equipment Preparation
Pre-Inventory
Equipment Preparation
Configure Scanners
Use the program codes in Troubleshooting section
of the MeGA LINK Users Guide to program new
scanners. If your store uses the Metrologic
scanners for inventory, you can program the
scanner to read faster by switching the number 7
pin in the junction box found at the end of the cord.
(Time Saver Tip). The junction box should remain
configured so that this setting only needs to be
adjusted once.
10
Pre-Inventory
Pre-Inventory Reports
(2-3 Days Prior to Inventory)
Run...
Defective Items Report
Presales & Special Orders
Report
Negative Quantity Report
TWAS & GWAS
Pre-Inventory Reports
Make sure all stored product that is in back rooms,
offices and counter areas is organized and clearly
labeled.
Defective Items Report
Run a defectives report and compare the
defectives report to actual defectives and
research as needed. (Do It Yourself exercise)
Refer to the Marketing Action Guide for an RA
schedule for returning non-repairable defectives to
the Distribution Center.
Transfer all defective product out of MeGA LINK.
Box up and send out all defective product.
Presales & Special Orders Report
Verify all presales and special orders have been
delivered properly by running a Presale report.
Improperly delivered items may result in shrink.
To verify all prepaid orders, both pre-sales and
special orders, were delivered correctly compare
the titles and quantities listed on the report to the
items being held for delivery.
Keep presales and special orders organized in
one location to make verification of the preinventory report simpler.
Negative Quantity Report
Use this report to identify potential receiving
errors, or UPC code matching errors.
Do It Yourself
Print a Defective Items Report
Compare the report to the actual defectives in your
store and research as needed.
1.From the transaction screen press <Shift + F10>
to access the Management Menu.
2.Select Inventory Mgt and press <Enter>.
3.Select Inventory Reports and press <Enter>.
4.Select Rental Reports and press <Enter>.
5.Select Detailed Rental Reports and press
<Enter>.
6.Choose Film Status Report.
7.Choose Defectives from the popup selection list
select and press <F9>.
8.From the second popup selection list, press <Alt +
A> to select all formats and press <F9>.
The report will print to the default printer.
11
Chapter II
Performing Physical
Inventory
12
Pre-Counts
Pre-Counts on sell-thru product may be performed
while the inventory is being brought up in the
system. These counts can be done two different
ways:
A. Blind count:
1. Use a piece of paper and pen to do precounts.
2. Write down the name of the item and
quantity counted.
3. Remember to add all overstock pieces to
the displayed pieces for an accurate
count.
B. Using the List of Sale Items Report: (Do It
Yourself exercise)
1. Take the sale report and complete precounts by writing actual quantities on the
report.
2. Remember to add all overstock pieces to
the displayed pieces for an accurate
count.
Do It Yourself
Print a List of SALE Items Report
1. From the transaction screen press <Shift + F10> to access the Management Menu.
2. Select Inventory Mgt and press <Enter>.
3. Select Inventory Reports and press <Enter>.
4. Select Sell-Thru Reports and press <Enter>.
5. Select Detailed Sell-Thru Reports and press <Enter>.
6. Choose List of SALE Items.
7. From the pop-up window, select the desired format(s) by highlighting and pressing <Enter>,
then press <F9>. NOTE: You may select all formats by pressing <Alt + A>.
The report will print to the default printer.
Write down the actual on hand counts and compare them against the report.
13
Scanning Instructions
Performing Physical Inventory
Scanning Instructions
Assign Sections to Associates
Demonstrate How to Scan
Properly
14
Choose a workstation
Choose a Workstation
Starting a NEW Inventory
Clear the Holding File
Choose the Type of Inventory
Scan Mode
VID_PHYS
Clock In/Out
Clock
In/Out
Print Physical Inventory Checklists
PrintBulk
Physical
Print
Candy Inventory
Worksheet Checklists
Print Bulk
CandyInventory
Worksheet
Perform
Physical
Perform Inventory
Physical Inventory
Physical
Adjustment Pass Reports
Physical
Inventory
Adjustment Pass Reports
Update
Physical
Inventory
Update
Physical
Inventory
Reprint Previous Inventory Update Reports
Reprint
Log
Out ofPrevious
System Inventory Update Reports
Log Out of System
INVENTORY UTILITY
Are you:
1.
2.
<
>
Screenshot 2.3 Any previous inventory which was started but NOT
adjusted will be lost if you answer Y to this question.
15
CATEGORIES
CATEGORIES
TYPE
DESCRIPTION
TYPEHot
DESCRIPTION
11 NS
Release/New
NS
Hot New
New
Release/New Release/Sell-Thru
Release/Sell-Thru
HotNew
NewRelease/New
Release/NewRelease/Games/Sell-Thru
Release/Sell-Thru
2 1 NGNS Hot
HotNew
NewRelease/New
Release/NewRelease/Games
Release/Games/Sell-Thru
3 2 HGNG Hot
HotNew
NewRelease/New
Release/NewRelease
Release/Games
4 3 NTHG Hot
Hot NewItems
Release/New Release
5 4 CTNT Catalog
Catalog Items
6 5 GACT Games
Games
7 6 SAGA Sale
Items
Sale
Items
8 7 PVSA PVM
Items
ONLY
PVMItems
Items(Complete
ONLY
9 8 ALPV All
Inventory)
9 AL All Items (Complete Inventory)
Scan History
0028900211001
0028900211002
0028900211003
0028900375001
Scan Mode
The physical inventory scan window will
display once the processing of data has
been completed and you are ready to
scan. screenshot 2.7
Scan Item Number:
Scanning either the barcode (rental) or
the UPC number (sell-thru) will input
the item directly into Scan History.
If manually typing a barcode or UPC
number, press <Enter> after inputting
the item and the item will be put into
Scan History.
Scan History:
This provides the store with the ability
to immediately determine if a scanner
is:
Reading what was last scanned
Reading a barcode/UPC number
correctly
This can assist in finding your place if
you temporarily stop scanning.
Screenshot 2.7
The physical inventory scan window features a few
instructions to remember and displays items scanned through that workstation.
NOTE: The bottom number on screen is the last number scanned.
16
Processing a batch
Processing a batch is recommended periodically
during the physical inventory process. Dont batch
all terminals at the same time. This procedure will
prevent you from having to re-scan the entire
inventory in the event there is a power surge or
power failure during inventory.
Batches can be processed at anytime and as many
times as you want.
To process a batch type END at the Scan Item
Number prompt and press <enter>.
Allow each batch to process completely
(according to how often you batch, it should take
between 30 seconds and a couple of minutes).
The system will automatically take the screen back to
the MeGA LINK Functions menu.
Follow the steps in Starting the Physical Inventory
to return to the inventory scanning mode. Select
Continuing with an Inventory.
17
Scanning UPCs
Every time you scan a UPC (Universal Product Code)
on a sale item the quantity is added to the inventory.
For example, if you have 12 Coca-Cola drinks, you can
scan one bottle 12 times or you can choose to enter all
12 items at one time. See Entering bulk quantities
below.
Preplayed movies (PVM) & Preplayed games
(PPG) with PVM / PPG labels may be scanned the
same way. If they do not have PVM / PPG labels, a
U must be entered before scanning the UPC
barcode. Printing UPC labels makes taking Physical
Inventory more accurate. When labels are used it is
not necessary to type U before scanning the UPC
code.
Forgetting to type the U will create
inventory discrepancies (used items will be short
and new items will be over).
#Quantity<Space>barcode
Drinks and concession items are good examples of
items that you should enter using the Bulk Quantity
formula. Scanning each item individually would be too
time consuming.
#-Quantity<Space>barcode.
If not enough items were entered, scan the item or use
the formula for entering bulk quantities.
Do It Yourself:
What would you enter if:
you have 16 pieces of Milky Way candy bars to scan in to inventory?____________________
you accidentally scanned 60 pieces of Milky Way candy bars instead? __________________
you scanned one item too many of cotton candy? ___________________________________
18
85%
| NL
Screenshot 2.9 Wait until the status bar reaches 100% before ending a batch on another workstation.
19
Pass Reports
Performing Physical Inventory
Pass Reports
MOVIE GALLERY
MOVIE REPORTS
GALLERY AND UPDATE
PHYSICAL INVENTORY
PHYSICAL
INVENTORY
REPORTS AND UPDATE
1. Inventory Reports
InventoryUpdate
Reports
2.1.Inventory
< 2. Inventory Update
>
<
>
20
36301
09:57:34
08/24/05
PAGE 1
PASS 1
***** FILE NOT UPDATED *****
ITEM
FMT
TYPE
CAT
TITLE
LAST
DATE IN
999922311026
999945200039
999975823001
999977035011
999977035042
999922664001
999977686001
W9999102599
999977686001
999978564001
DVD
DVD
DVD
DVD
T
NGC
PS2
PS2
BOX
BOX
TR
TR
TR
NR
TR
TR
TR
NR
NR
NR
HO
AV
AV
DR
CO
NGC
PS2
PS2
XBX
XBX
DVD-BOOGEYMAN (2005)
DVD-BATMAN FOREVER
DVD-BLADE:TRINITY (200
DVD-COACH CARTER
MISS CONGENIALITY 2:(
NGC-MEDAL OF HONOR:E
PS2-GRAND THEFT AUTO
PS2-PAC-MAN WORLD 2
XBX-FANTASTIC 4
XBX-HALO 2 (MATURE)
07/26/05
07/01/05
07/10/05
07/12/05
08/05/05
07/08/05
08/02/05
07/05/05
08/16/05
07/08/05
LAST
DATE OUT
07/20/05
06/26/05
07/05/05
07/04/05
07/28/05
07/05/05
07/29/05
06/26/05
08/10/05
07/05/05
LAST
MEMBER
354301713
13424777491
85300086312
00356544112
708912
EMPMM
853001413
6360000489
853001413
EMPMM
END OF REPORT
21
LAST
LAST
LAST
LAST
LAST
LAST
DATE IN DATE OUT MEMBER
DATE IN DATE OUT MEMBER
22
36303
08/24/05
09:57:58
PAGE 1
ITEM
FMT
TYPE
CAT
PASS 1
***** FILE NOT UPDATED *****
LAST
TITLE
DATE IN
999923161026
999923161013
999922194034
DVD
DVD
DVD
TR
TR
TR
DR
DR
AV
07/12/05
07/06/05
04/16/05
DEF
DATE
LAST
MEMBER
07/04/05
07/01/05
04/15/05
757013335
999232221
85390876542
END OF REPORT
23
ITEM
ITEM
OLD
OLD
QTY
QTY
NEW ADJUST
NEW (+/-)
ADJUST
QTY
QTY
(+/-)
071302
SS-E-DRC:NEW CARD SALE:EX
-20
0
20
071302
SS-E-DRC:NEWCARD
CARDSALE:NE
SALE:EX
-20
071304
SS-E-DRC:MEW
-26
00
2620
071304
SS-E-DRC:MEWCARD
CARDSALE:ST
SALE:NE
-26
134997
SS-E-DRC:MEW
316
279 0
-3726
134997
SS-E-DRC:MEW CARD SALE:ST
316
279
-37
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Discount
Movie Cards TOTALS FOR NEW
270
279
9
Discount Movie Cards TOTALS FOR NEW
270
279
9
This is a list of all Promotional Items, such as EDRC cards, that are missing or special discount
promotions that have been sold since the last
Inventory. The report heading will indicate File
Not Updated and reflects the pass number. It is
sorted by item (Catalog) number.
This report will reflect items in inventory that
were not entered at the time of the scan.
24
36301
08/24/05
PAGE 1
PASS 1
DESCRIPTION
OLD
QTY
NEW
QTY
ADJUST
(+/-)
717951325037
29 PALMS (2003) (RACHEL
0
10
10
U1795132503
29 PALMS (2003) (RACHEL
10
0
-10
9689840843
FRIED GREEN TOMATOES (199
0
1
1
U4339623123
ALEX & EMMA (2003) (KATE
3
1
-2
8693601726
HITCH
0
12
12
043396022867
SAW (2005) (CARY ELWES)
1
2
1
U4339602286
SAW (2005) (CARY ELWES)
3
0
-3
----------------------------------------------------------------------------------------Movies
TOTALS FOR NEW
17
26
9
Movies
TOTALS FOR PVM
4
1
-3
7828000009
020709017000
5737910501
4045110
1
38
-6
18
0
37
34
-1
-1
40
25
Common Mistakes
Common Mistakes
Transfers
Transfers
Type Assignment
Hidden Places
Type Assignment
Hidden Places
Missing items can be located almost anywhere in the
store. Remember to look behind computers, in all
drawers behind the counter, and anywhere an item
may be obscured from immediate sight.
Helpful Hint
Another place to find
discrepancies
If a store keeps inserts of copies transferred from
rental to PVM or PPG from one inventory to the
next, it can make researching overages in PVM /
PPG and shortages in rentals easier.
26
Updating
Performing Physical Inventory
Updating
When to Update
After contacting your DM
During business hours or after
the EOD has started
C comes before U
How to Update
Highlight Update Physical
Inventory
4 important questions
When to Update
You must contact your District Manager prior
to updating your inventory.
Updating physical inventory during business
hours is not recommended. If the store is open
and you choose to update the inventory:
All transactions must be manually recorded
and entered into the system after the
update process is complete and all reports
have printed.
One way to remember that the closeout must
be started before updating is that in the
alphabet,
C comes before U.
Perform End of Day (EOD) Closeout before
Updating Physical Inventory. Once closed
for business, and there are no more
transactions, take all workstation screens back
to the Main Systems menu.
Perform EOD closeout as normal, using
workstation 1 (the workstation with the
modem).
You may proceed with updating the physical
inventory after selecting the Weather
Conditions and pressing <F9>. It is not
necessary to wait until the EOD reports print to
start the Physical Inventory Update
procedure.
Helpful Hint
C before U
Remember CLOSEOUT the End of Day in
MeGA LINK before UPDATING the inventory
program.
27
VID_PHYS
Clock In/Out
Clock
In/Out
Print Physical Inventory Checklists
PrintBulk
Physical
Print
Candy Inventory
Worksheet Checklists
Print Bulk
CandyInventory
Worksheet
Perform
Physical
Perform Inventory
Physical Inventory
Physical
Adjustment Pass Reports
Physical
Inventory
Adjustment Pass Reports
Update
Physical
Inventory
Update Previous
Physical Inventory
Inventory Update Reports
Reprint
Reprint
Log
Out ofPrevious
System Inventory Update Reports
Log Out of System
Updating
How to Update:
<
<
>
>
<
<
Screenshot 3.5 Look over the last pass of the Missing Rental Items
report to be sure the remaining items are in fact missing.
Screenshot 3.7 This is the last chance to back out of the inventory
update to make any necessary changes and still retain the inventory
file. Rememberonce you have updated, you cannot adjust the
Physical Inventory.
STOP
DO NOT SELECT THE UPDATE
OPTION UNLESS YOU ARE SURE
THAT YOU HAVE SCANNED ALL
THE NECESSARY ITEMS.
28
Chapter III
Post-Inventory
Final Reports
Rental Analysis
Sell-Thru Analysis
Loss Prevention
29
Post-Inventory
Final Reports
Missing Rental Items (#___ )
Missing Defective Items (#___ )
Missing Promotional Rental Items (#___ )
Items Turned Over to Collections (#___ )
Recovered Lost/Stolen (#___ )
Missing Revenue Share Items (#___ )
Recovered at Check-In/Transactions (#___ )
Items Manually Marked or Unmarked Stolen (#___ )
Shrink Vendor Report
Destroy Vendor Report (#___ )
Sell-Thru Inventory Adjustments (#___ )
Items With On-Hand Quantities and No UPC Assigned
Not Priced Sell-Thru Items
FOS (Found On Shelf)
Analysis of Inventory Reports - Rental
Physical Inventory Financial Executive Summary
30
Final Reports
ITEM
999922311026
999922311015
999923368010
999922194005
999920097026
M00000069997
999921746006
999917951002
9999698962
999923376002
W9999103025
W9999102444
999922750003
999923336003
999920738002
DVD
DVD
DVD
DVD
DVD
DVD
DVD
DVD
DVD
T
NGC
PS2
BOX
BOX
BOX
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
TR
TR
TR
TR
TR
TR
TR
TR
NR
TR
TR
TR
NR
NR
NR
HO
HO
DR
AV
SU
CO
HO
CO
AV
CO
NGC
PS2
XBX
XBX
XBX
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
DVD-BOOGEYMAN (2005)
DVD-BOOGEYMAN (2005)
DVD-COACH CARTER (20
DVD-ELEKTRA (2005)
DVD-FORGOTTEN (2005)
DVD-NAT LAMPOONS-GOI
DVD-SEED OF CHUCKY (
DVD-SOUL PLANE (2004
DVD-VOLCANO DISASTER
MISS CONGENIALITY 2:
NGC-SUPER MARIO SUNS
PS2-GRAND THEFT AUTO
XBX-FANTASTIC 4
XBX-MADDEN NFL 2006
XBX-NBA STREET V03
Report:
-1
-9
0
-5
0
Each
Each final
final report
report will
will indicate
indicate the
the
number
of
passes
run
and
contain
number of passes run and contain the
the
heading
heading FILE
FILE UPDATED.
UPDATED.
PAGE 1
LAST
DATE IN
LAST
LAST
DATE OUT MEMBER
07/26/05
06/15/05
07/12/05
05/29/05
02/04/05
07/20/05
06/07/05
07/04/05
05/24/05
01/31/05
9999301713
9999113232
9999000023
008026181
3332845645
07/09/05
06/10/05
08/22/05
08/05/05
08/16/05
08/02/05
08/16/05
07/06/05
06/05/05
08/18/05
07/28/05
08/10/05
07/29/05
08/10/05
001025909
001009896
757005150
00100619
0080003153
8994454546
Each
Each final
final report
report will
will contain
contain aa
summary
of
the
items
summary of the items adjusted
adjusted
and
and listed
listed by
by type.
type.
END OF REPORT
Missing
Missing Rental
Rental Items:
Items:
MeGA
MeGA LINK
LINK will
will automatically
automatically flag
flag all
all missing
missing rental
rental
items
with
a
status
S
(stolen).
items with a status S (stolen).
Column
Column headings
headings are
are the
the same
same as
as from
from the
the pass
pass
report.
report.
31
Final Reports
ITEM
FMT TYPE CAT TITLE
999977915011 T
TR
DR COACH CARTER (2005)
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
PAGE 1
LAST
DEF
LAST
DATE IN DATE
MEMBER
07/15/05 07/04/05 853001312
Report:
0
-1
0
0
0
END OF REPORT
Defective
Defective Items
Items Not
Not Scanned:
Scanned:
MeGA
MeGA LINK
LINK will
will automatically
automatically flag
flag all
all missing
missing defective
defective rental
rental items
items
not
not scanned
scanned with
with aa status
status S
S (stolen).
(stolen).
32
Final Reports
Missing Promotional
Items
9999, MISSING PROMOTIONAL RENTAL ITEMS
08/24/05
22:33:22
PASS 4
071302
DESCRIPTION
OLD
NEW
ADJUST
ADJUST $
QTY
QTY
(+/-)
(+/-)
-23
23
$2.99
071304
SS-E-DRC:MEW CARD SALE:NE
-27
0
27
$3.51
134997
SS-E-DRC:MEW CARD SALE:ST
313
276
-37
$-4.81
------------------------------------------------------------------------Discount Movie Cards TOTALS FOR NEW
263
276
13
$1.69
Missing
Missing Promotional
Promotional Items:
Items:
Items
Items on
on this
this report
report will
will only
only count
count the
the cost
cost of
of the
the card,
card, NOT
NOT the
the value
value
of
the
Retail
Price,
however,
the
full
retail
value
will
show
on
of the Retail Price, however, the full retail value will show on the
the
Executive
Executive Summary
Summary report.
report. The
The amount
amount of
of the
the Retail
Retail Value
Value will
will be
be
subtracted
subtracted from
from the
the inventory
inventory amount
amount when
when itit is
is transmitted
transmitted to
to the
the IS
IS
Department.
Department.
33
Final Reports
PAGE 1
ITEM
MEMBER NO
FMT
TYPE
CAT TITLE
DATE TURNED
OVER
085376508002
085376004022
085373965003
155890054
085321650004
150030021
085375694006
055080030
085376592002
037720008
145840043
145870043
085376199040
853000673
362507906
853001425
853001425
853001425
853001/85300143
853001/85300143
417001414
853001444
853001442
084582772
084582772
853001476
32
T
T
T
T
T
T
K
32
T
T
T
T
TR
TR
CT
CT
CT
CT
TR
CT
TR
CT
CT
CT
NR
PS
SF
CO
FA
DI
CO
CO
CH
PS
CO
CL
CL
AC
07/19/05
07/12/05
07/26/05
07/26/05
07/26/05
07/27/05
07/27/05
07/28/05
08/15/05
08/15/05
08/16/05
08/08/05
08/22/05
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
END OF REPORT
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
Report:
-1
-2
-8
-2
0
PSX-NBA LIVE 99
GODZILLA (1998)
GONE FISHIN (1997) (
LITTLE RASCALS (1994
PETER PAN (DISNEY) (
I LOVE TROUBLE (1994
WAG THE DOG (1997)
G.I. JOE: THE MOVIE
PSX-TWISTED METAL 3
CLASS ACT (1992)
SCARED STIFF (1953)
STOOGE
SAVING PRIVATE RYAN
Items
Items Turned
Turned Over
Over to
to Collections:
Collections:
This
This report
report lists
lists rental
rental items
items turned
turned over
over to
to
Collections
during
the
period
since
the
last
Collections during the period since the last inventory.
inventory.
The
system
will
automatically
flag
all
items
turned
The system will automatically flag all items turned
over
over to
to collections
collections L
L (lost).
(lost).
All
titles
turned
over
to
All titles turned over to collections
collections are
are included,
included,
regardless
of
their
TYPE,
i.e.
gallery,
regardless of their TYPE, i.e. gallery, new
new release,
release,
play
play station
station games,
games, etc.
etc. ItIt does
does not
not matter
matter that
that the
the
physical
inventory
itself
does
not
include
gallery
physical inventory itself does not include gallery titles.
titles.
Any
Any gallery
gallery titles
titles turned
turned over
over to
to collections
collections during
during the
the
period
period still
still impact
impact the
the company
company and
and your
your store
store as
as
shrink.
shrink.
34
Final Reports
Recovered Lost/Stolen
MEMBER
MEMBER NO
NO indicates
indicates which
which account
account an
an item
item
was
recovered
from.
(status
S)
indicates
an
was recovered from. (status S) indicates an
item
item was
was marked
marked as
as S
S for
for stolen
stolen before
before itit was
was
recovered.
recovered.
PHYSICAL INVENTORY RECOVERED LOST/STOLEN REPORT FOR 08/24/05 PAGE # 1
FILM NO
999976199015
999977034015
999977275021
999977038027
999977280002
FMT
T
T
T
T
T
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
TYPE
TR
NR
TR
TR
TR
CAT
DR
CO
CO
DR
CO
TITLE
ALEX & EMMA (2003)
ENVY (2004) (JACK BL
HITCH (2005) (WILL S
STEPMOM (1998) (JULI
WELCOME TO MOOSEPORT
MEMBER NO
075103080
(status S)
(status S)
073447421
(status S)
Report:
1
4
0
0
0
Recovered
Recovered Lost
Lost // Stolen:
Stolen:
This
report
lists
all
rental
This report lists all rental items
items that
that were
were previously
previously
lost
lost or
or stolen
stolen that
that have
have aa status
status of
of S
S or
or L
L and
and were
were
scanned
during
inventory.
scanned during inventory.
The
The system
system automatically
automatically changes
changes the
the status
status to
to I
I
(in).
(in).
Items
Items listed
listed on
on this
this report
report will
will reduce
reduce shrink.
shrink.
35
Final Reports
PAGE 1
LAST
LAST
LAST
ITEM
FMT TYPE CAT TITLE
DATE IN DATE OUT MEMBER
999976891015 T
TR
CO PRACTICAL MAGIC (199 07/28/99 07/24/99 365589758
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
Report:
0
-1
0
0
0
END OF REPORT
Revenue
Revenue Share
Share Items
Items Not
Not Scanned:
Scanned:
This
This report
report shows
shows all
all status
status R
R titles
titles that
that were
were missing
missing and
and will
will
automatically
change
them
to
a
status
S
(stolen).
automatically change them to a status S (stolen).
These
These tapes
tapes should
should have
have been
been in
in aa secured
secured area
area i.e.
i.e. backroom,
backroom,
managers
office,
etc.
If
items
are
missing
each
period
managers office, etc. If items are missing each period or
or show
show aa
pattern,
pattern, i.e.
i.e. one
one copy
copy of
of each
each title,
title, this
this may
may indicate
indicate an
an internal
internal theft
theft
problem.
problem.
36
Final Reports
Recovered at Check-in
& Transactions
RECOVERED AT CHECK IN & TRANSACTIONS AS OF 08/24/05 22:01:54
(Since 07/06/05)
MEMBER NO
NAME
FILM NO
TITLE
000100529
(None)
000168766
000112070
000116401
BRANDIS, BRIAN
(Status S)
MOORE, FRANK
KERSEY, LEWIS E
DICKERSON, ANDREA
000144845
SHERMAN, JOSEPH
181470002
000114118005
000116482003
085377388013
085374572001
085374715001
085375169002
000168448008
ELECTRA
MATRIX (KEANU REEV
MUMMY (1999) (BREN
STAR TREK:INSURREC
PIPPI LONGSTOCKING
RUGRATS:DR TOMMY P
RUGRATS:MOMMY MANI
PLAYING GOD (1997)
DATE EMP
07/16/05
07/11/05
08/23/05
08/24/05
07/16/05
07/26/05
07/16/05
08/24/05
LORI
LORI
LORI
PHYS
NAT
NAT
NAT
PHYS
5 Rows Processed
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
Report:
2
1
4
0
0
Recovered
Recovered at
at Check-in
Check-in and
and Transactions:
Transactions:
This
This report
report lists
lists items
items that
that were
were previously
previously lost
lost or
or
stolen
stolen that
that have
have been
been recovered
recovered during
during check
check in
in and
and
transactions
transactions since
since the
the last
last inventory.
inventory.
These
recovered
items
reduce
These recovered items reduce shrink.
shrink.
37
Final Reports
TITLE
000119917001
000176816002
000177039034
000177060004
000176816002
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
ADJ:
ADJ:
ADJ:
ADJ:
ADJ:
Report:
0
-1
-2
0
0
I
I
I
I
S
S
S
S
S
I
DATE
TIME
CHG BY
07/27
07/18
08/06
07/19
08/14
09:54
15:58
12:29
11:02
15:58
LORI
LORI
NAT
NAT
NAT
Items
Items Manually
Manually Marked
Marked or
or Unmarked
Unmarked
Stolen:
Stolen:
This
This report
report lists
lists items
items that
that have
have been
been
manually
marked
or
unmarked
manually marked or unmarked stolen,
stolen,
through
through the
the Management
Management Menu,
Menu, since
since the
the
last
physical
inventory.
Use
this
report
last physical inventory. Use this report to
to
track
track patterns
patterns and
and detect
detect possible
possible internal
internal
theft
theft by
by anonymously
anonymously attempting
attempting to
to mark
mark
items
as
stolen.
items as stolen.
IfIf an
an item
item isis marked
marked stolen
stolen itit increases
increases
shrink
and
if
it
is
unmarked
shrink and if it is unmarked itit reduces
reduces
shrink.
shrink.
All
Allitems,
items,including
includinggallery,
gallery,games
games and
andnew
new
releases
appear
on
this
report
even
though
releases appear on this report even though
the
the physical
physical inventory
inventory may
may not
not include
include
gallery
titles.
This
is
because
all
gallery titles. This is because allstolen
stolenand
and
recovered
recovereditems
itemsimpact
impactshrink.
shrink.
38
Final Reports
INV TYPE
Quantity FMT
TYPE
CAT NO
Adjustments
Adjustments on
on this
this report
report look
look like
like aa
positive
number
but
are
actually
positive number but are actually
negative
negative numbers
numbers since
since the
the items
items are
are
reported
reported as
as shrink.
shrink.
TITLE
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
$3.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
PVM
PVD
Adult DV
PPG
Game HDW
Bulk Cdy
Game ACC
Lotion
0
0
0
0
0
0
0
0
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
END OF REPORT
Shrink
Shrink Vendor
Vendor Report:
Report:
This
report
lists
This report lists the
the items
items that
that were
were transferred
transferred to
to the
the Shrink
Shrink
vendor.
vendor.
Any
Any MOD
MOD has
has access
access to
to the
the Shrink
Shrink vendor.
vendor. The
The MOD
MOD must
must
physically
complete
the
transfer
in
the
MeGA
LINK
system
physically complete the transfer in the MeGA LINK system and
and
destroy
destroy the
the product.
product.
This
This report
report Only
Only Sell-Thru
Sell-Thru losses.
losses.
These
These items
items are
are considered
considered to
to be
be shrink.
shrink.
39
Final Reports
INV TYPE
RENTAL:
Hot New Release
Adult
0
0
Quantity FMT
New Release
Games
TYPE
0
0
CAT NO
Catalog
Equipment
Adjustments
Adjustments on
on this
this report
report look
look like
like aa
positive
number
but
are
actually
positive number but are actually
negative
negative numbers
numbers since
since the
the items
items are
are
reported
reported as
as shrink.
shrink.
TITLE
1
0
SELL-THROUGH:
Movies
1
$3.00
PVM
DVD
0
$.00
PVD
Adult VH
0
$.00
Adult DV
Games
0
$.00
PPG
Equip
0
$.00
Game HDW
Candy
0
$.00
Bulk Cdy
Accssy
0
$.00
Game ACC
Noveltie
0
$.00
Lotion
Mud Bath
0
$.00
Eyewear
0
$.00
BathAccy
0
$.00
BathBody
0
$.00
Soaps
0
$.00
Aroma
0
$.00
Sunless
Destroy
Report:
Destroy00Vendor
Vendor$.00
Report:
Other
$.00
0
0
0
0
0
0
0
0
$.00
$.00
$.00
$.00
$.00
$.00
$.00
$.00
This
This report
report lists
lists the
the items
items that
that were
were transferred
transferred to
to the
the Destroy
Destroy
vendor.
Only
Only the
the District
District Manager
Manager has
has access
access to
to the
the Destroy
Destroy vendor.
vendor.
The
District
Manager
must
physically
complete
the
The District Manager must physically complete the transfer
transfer in
in the
the
MeGA
MeGA LINK
LINK system
system and
and destroy
destroy the
the product.
product.
This
This report
report displays
displays both
both rental
rental and
and sell-thru
sell-thru losses.
losses.
These
These items
items are
are considered
considered to
to be
be shrink.
shrink.
END OFvendor.
REPORT
40
Final Reports
Sell-Thru Inventory
Adjustments
9999, 900 WEST Main Street, DOTHAN AL 36301
SELL-THROUGH INVENTORY ADJUSTMENTS 08/24/05 22:32:10
PAGE 1
PASS 4
****** FILE UPDATED ******
ITEM
DESCRIPTION
OLD
NEW
QTY
QTY
ADJUST
(+/-)
ADJUST $
(+/-)
BLUESTREAK
BLUE STREAK (1999) (MARTI
1
0
-1
$-14.99
USNOWDOG
SNOW DOGS (2002)
4
0
-4
$-12.00
TOYSTORY2
TOY STORY 2 (2000) (DIS)
1
0
-1
$-19.99
WATBERNIE
WEEKEND AT BERNIE'S
1
0
-1
$.00
------------------------------------------------------------------------------New Movies
TOTALS FOR NEW
3
0
-3
$-35.98
New Movies
TOTALS FOR PVM
4
0
-4
$-12.00
COURT
N64-NBA COURTSIDE
3
0
-3 $-200.97
TWISTED
PSX-TWISTED METAL 4
1
0
-1
$-7.99
BOXGAME
XBX-NFL FEVER 2002
1
0
-1
$-49.99
------------------------------------------------------------------------------New Games
TOTALS FOR NEW
5
0
-5 $-258.95
COKE
DRINK-DIET COKE 20 OZ
-1
0
1
$1.00
SPRITE
DRINK-SPRITE 20 OZ
-1
0
1
$.89
YOOHOO
DRINK-YOO HOO CHOCOLATE 1
50
0
-50
$.00
POPPED
POP-FRESH POPPED LG
6
0
-6
$-11.94
POP
POP-ORVILLE BUTTER
-1
0
1
$.79
------------------------------------------------------------------------------Concessions
TOTALS FOR NEW
53
0
-53
$-9.26
MAGSCOOBY
MAG-GOLDEN BOOKS SCOOBY D
57
0
-1
$-2.10
------------------------------------------------------------------------------Accessories
TOTALS FOR NEW
57
0
-1
$-2.10
Sell-Thru
Sell-Thru Inventory
Inventory Adjustments:
Adjustments:
MeGA
MeGA LINK
LINK automatically
automatically reconciles
reconciles any
any
discrepancies.
discrepancies.
41
Final Reports
TITLE
SALE OH
PVM OH CREATED
NEW UPC
CREATED
PVM UPC
0 PHYS140572
Items
Items With
With On-Hand
On-Hand Quantities
Quantities and
and No
No UPC
UPC Assigned:
Assigned:
This
This report
report lists
lists items
items with
with quantities
quantities on
on hand
hand but
but the
the UPC
UPC is
is not
not in
in the
the
system.
system.
These
These items
items will
will shrink
shrink from
from inventory.
inventory.
IfIf the
item(s)
is
found
later,
it
the item(s) is found later, it must
must be
be received
received into
into inventory.
inventory.
42
Final Reports
Not Priced
Sell-Thru Items
NOT PRICED SELL-THROUGH ITEMS FOR DEPT. 9999 AS OF 08/24/05 PAGE # 1
Barcode
Description
Catalog No
098444899410
068734546750
063878423460
005365
014756
095559
END OF REPORT
Not
Not Priced
Priced Sell-Thru
Sell-Thru Items
Items
This
report
lists
any
items
This report lists any items in
in the
the accessory
accessory file
file without
without aa sale
sale price.
price. The
The Not
Not
Priced
Sell-Thru
Items
report
is
used
to
let
you
know
what
sell-thru
items
Priced Sell-Thru Items report is used to let you know what sell-thru items
you
you have
have on
on hand
hand that
that have
have no
no sell-thru
sell-thru price
price associated
associated with
with them.
them. Leave
Leave
aa message
in
voice
mailbox
#
21840
for
any
items
listed.
message in voice mailbox # 21840 for any items listed.
Make
Make sure
sure you
you include
include the
the Description
Description and
and Catalog
Catalog number
number that
that is
is listed
listed on
on
the
report
when
leaving
the
voice
mail.
the report when leaving the voice mail.
43
Final Reports
PAGE # 1
FILM NO
FMT
TYPE
CAT
TITLE
MEMBER NO
999977915026
999977915019
085377344001
T
T
T
NR
NR
TR
DR
DR
SU
853001437
112763223
4798565567
Adjustments for
Hot New Release
New Release
Catalog
Games
Equipment
this
FOS:
FOS:
FOS:
FOS:
FOS:
Report:
2
1
0
0
0
END OF REPORT
FOS
FOS (Found
(Found On
On Shelf)
Shelf)
This
This report
report lists
lists any
any rental
rental items
items with
with aa status
status of
of O
O (out)
(out) that
that were
were
scanned
during
the
inventory.
scanned during the inventory.
Utilize
Utilize this
this report
report to
to check-in
check-in the
the items
items using
using the
the standard
standard FOS
FOS
procedure.
procedure.
Note:
Automatically
Note: The
The Physical
Physical Inventory
Inventory Procedure
Procedure Does
Does Not
Not Automatically
Check
Check in
in FOS
FOS Items.
Items.
44
Final Reports
Analysis of Inventory
Reports - Rental
ANALYSIS OF INVENTORY REPORTS - RENTAL
________________________________________________________________________________________________________________________
Types of
Rental
Hot NR's
NR & TR's
Catalog
Adult
Games
Equip.
DRC-M
DRC-G
Totals (Qty)
Inventory
________________________________________________________________________________________________________________________
Missing
Rental
-1
-15
0
0
-8
0
0
0
=
-24
Items
________________________________________________________________________________________________________________________
Missing
Rev. Share
0
0
0
0
0
0
0
0
=
0
Items
________________________________________________________________________________________________________________________
Missing
Defective
0
0
0
0
0
0
0
0
=
0
Items
________________________________________________________________________________________________________________________
Turned
Over to
-9
-39
-8
0
-15
0
0
0
=
-71
Collection
________________________________________________________________________________________________________________________
Recovered
Lost 'L'
0
3
0
0
0
0
0
0
=
3
Stolen 'S'
________________________________________________________________________________________________________________________
Recovered
at
5
105
14
0
20
0
0
0
=
144
Check-in
________________________________________________________________________________________________________________________
Manually
Marked or
-3
-19
-1
0
0
0
0
0
=
-23
Unmarked 'S'
________________________________________________________________________________________________________________________
Destroy
Vendor
0
0
0
0
0
0
0
0
=
0
Report
________________________________________________________________________________________________________________________
Missing
Promo
0
0
0
0
0
0
13
0
=
13
Report
________________________________________________________________________________________________________________________
Total
Number
-8
35
5
0
-3
0
13
0
of Items
X
X
X
X
X
X
X
X
Shrink
Dollar
Value
$16.00
$6.00
$6.00
$6.00
$30.00
$125.00
N/A
N/A
Total
Per Piece
________________________________________________________________________________________________________________________
Total $ Amt/
Financial
$-128.00
$214.00
$30.00
$.00
$-90.00
$.00
$1.69
$.00
=
$23.69
Summary
________________________________________________________________________________________________________________________
45
Original # Scanned #
Rental Summary:
Hot New Release
New Release / Top Renter
Catalog
Adult
Game
Equipment
Discount Movie Cards
Discount Game Cards
1,000
2,747
2,280
0
559
0
263
0
587
2,450
41
377
278
81
475
62
276
0
Total Rental
6,849
3,553
Adjusted$
0
0
4
3
0
0
1
0
0
0
-8
35
6
0
-3
0
13
0
$-128.00
$210.00
$36.00
$.00
$-90.00
$.00
$1.69
$.00
798
37
$29.69
-------------------------------------------------------------------------------New Movies
0
0
-3
$-35.98
PVM Movies
520
510
-10
$-30.00
DVD Movies
86
86
0
$.00
PVD Movies
2,844
2,848
4
$40.00
New Games
32
32
0
$.00
PPG Games
27
27
0
$.00
Equipment
3
2
-1
$-33.74
Concessions
2,285
2,180
-105
$-111.25
Bulk Candy
.00
.00
$.00
Accessories
Lotions
0
0
$.00
Bath and Body
0
0
$.00
Soaps
0
0
$.00
Aromatherapy
0
0
$.00
Sunless Tanning
0
0
$.00
Other
32
45
-7
$-.72
Total Sell-Thru (*)
5,870
5,745
-122
$-139.71
SELL-THROUGH:
New Movies - 75% of Retail
New Games - 75% of Retail
Equipment 75% of Retail
Bulk Candy - $2.30 per LB/KG
Tan Product - 45% of Retail
PVM - $3.00
PPG - $7.00
Concessions
Accessories
Other - 70%
per Copy
per Copy
- 55% of Retail
- 70% of Retail
of Retail
46
Post-Inventory
Rental Analysis
Worksheet
Do It Yourself
Rental Analysis - Understanding the Financial Executive
Summary
9Use the following page to record the total number of shrink
items found on the each of the FINAL PASS Reports.
9Be sure to include all negative and positive numbers in order
to get your total number of shrink.
9Compare the results against the Financial Executive
Summary.
9Review your entries if the totals do not match the Financial
Executive Summary.
47
Post-Inventory
Hot NR's
NR & TR's
Catalog
Games
Equip.
DRCM
DRCG
Totals (Qty)
Missing
Rental
Items
Missing
Rev. Share
Items
Missing
Defective
Items
Turned
Over to
Collection
Recovered
Lost 'L'
Stolen 'S'
Recovered
at
Check-in
Manually
Marked or
Unmarked 'S'
Destroy
Vendor
Report
Total
Number
of Items
Shrink
Value
Per Piece
Total $ Amt/
Financial
Summary
$16.00
$6.00
$6.00
$30.00
$125.00
NA
NA
Dollar
Total
48
Post-Inventory
Sell-Thru Analysis
Worksheet
Do It Yourself
Sell-Thru Analysis - Understanding the Financial Executive
Summary
9Use the following page to record the total number of shrink
items found on the each of the FINAL PASS Reports.
9Be sure to include all negative and positive numbers in order to
get your total number of shrink.
9Compare the results against the Financial Executive Summary.
9Review your entries if the totals do not match the Financial
Executive Summary.
49
Post-Inventory
Sell-Thru Analysis
Worksheet
Types of
Sell-thru
Inventory
New Tapes
PVM
PVD
New Games
PPG
Equipment
Concessions
Bulk Candy
Accessories
Other
Total
Total
Total
OLD
NEW
ADJUST
Retail
QTY
QTY
(+/-)
Value
Shrink
Total amt./
V alue
Financial
Summary
Per Piece
75% of retail
$3.00
$10.00
75% of retail
$10.00
75% of retail
55% of retail
$2.30 per pound
70% of retail
70% of retail
Total Financial Summary Sell-Through Discrepancy in $ =
Old Qty = Quantity indicated by the computer prior to setting up any inventory files (prior to
"Starting a NEW Inventory").
New Qty = Quantity recorded as counted in the inventory in process.
Adjust (+/-) = Quantity difference between the Old Qty and the New Qty.
New "tapes", "games", "concessions", "accessories" and "other" have a percentage taken
from the retail value of each item. This makes it difficult to determine what will be showing up
on the Financial Summary since you will not be able to calculate retail for each missing item.
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Loss Prevention
Post-Inventory
Loss Prevention
Weekly Spot Inventory
Stolen Items
Shoplifting
Internal Theft
EAS System
Security Labels
EAS System
Checkpoint and Sensormatic Systems should be tested on a daily basis to ensure that they are functioning
properly. The test may be conducted by simply walking though the unit with a rental or sell through item.
If the unit is malfunctioning, review the steps outlined in the Loss Prevention section of the Operations
Manual. If you cant determine the cause and correct the problem, contact your District Manager.
Security Labels
The Checkpoint/Sensormatic system is only effective if the product in your store is properly labeled.
Periodically perform audits to ensure that product security labels are appropriately applied. When
reviewing security labels, check to see if tampering has occurred. If the current sticker has been tampered
with, it should be replaced.
All movies and equipment should be security labeled.
Security stickers should not be used on games stored in drawers behind the counter due to the fact that
the games are typically in close proximity to the EAS System and will interfere with the effectiveness of the
system.
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