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Ginger Moore

e-Learning Storyboard for EDUC 767


Unemployment Adjudication in Adobe Captivate
Screen Info
ID: C1_1_010

Text

T: Master Slide

Adjudicating an
Unemployment Insurance
Claim by Ginger Moore

H1: Course
Overview

Font: Trebuchet MS (on all


slides unless otherwise noted)

Audio
Ginger reads: Adjudicating an
Unemployment Insurance Claim

H2: Introduction

Graphics

Programming Notes

No graphics on first slide.


Color scheme for all slides
(unless otherwise noted) is a
light gray background with
very dark gray text and some
white space. See below for
example.

Next button

Font: Trebuchet MS (on all


slides unless otherwise noted

ID: C1_1_020

Directions

T: Objectives Slide

Click through the


tutorial to learn the
basics of adjudicating
an unemployment
insurance claim

Click through the tutorial


to learn the basics of
adjudicating an
unemployment insurance
claim

To navigate through
the tutorial, click or
follow the arrow,
pause, and stop keys

To navigate through the


tutorial, click or follow the
arrow, pause, and stop

H1: Course
Directions

[Unit name]
Version (02/15/16 1:46 PM)

Ginger reads:

No graphics on slide. Color


scheme for all slides (unless
otherwise noted) is a gray
background with very dark
gray text.

[Company Name] Confidential


Page 1

Next and back buttons

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

provided

keys provided
-

You will complete a


series of
assessments prior to
finishing the tutorial

ID: C1_1_030

Glossary

T: Objectives slide
template

Adjudication - a formal
judgment on a disputed
matter.

Glossary

Discharge release or
dismissal from employment
when continuing work is
available
Layoff a lack of work which
results in unemployment
through no fault of an
employees
Voluntary Quit leaving
employment when continuing
work is available

You will complete a


series of assessments
prior to finishing the
tutorial

Lets begin
Ginger reads:
Glossary
Adjudication - a formal judgment
on a disputed matter.

No graphics on slide. Color


scheme for all slides (unless
otherwise noted) is a gray
background with very dark
gray text.

No buttons but option to

No graphics on slide. Color


scheme for all slides (unless
otherwise noted) is a gray
background with very dark
gray text.

Next and back buttons

navigate to other screens


through table of contents.

Discharge release or dismissal


from employment when
continuing work is available
Layoff a lack of work which
results in unemployment through
no fault of an employees
Voluntary Quit leaving
employment when continuing
work is available
Benefits payments

Benefits payments

Allowed permitted benefits

Allowed permitted benefits

Denied refused of benefits

Denied refused of benefits

ID: C1_1_040
T: Content 1 slide

Content Covered in This


Tutorial:

H1: Content

1) Types of Separations
2) When to Allow or

[Unit name]
Version (02/15/16 1:46 PM)

Ginger reads:
Content Covered in This Tutorial:
1) Types of Separations

[Company Name] Confidential


Page 2

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

Deny Benefits

H2: Content
covered

ID: C1_1_050

Three Types of
Separations:

T: Content 1 slide
template
H1: Types of
Separations

2) When to Allow or Deny


Benefits

Ginger reads:

Layoff

Three Types of
Separations:

Discharge

Layoff

Voluntary Quit

Discharge

Similar to Glossary Layout


above

Gray background, dark gray


text.

Next and back buttons


Buttons linking each type of
separation with the tutorial
page for that separation.

Image Layout Simulation


Types of Separation

Voluntary Quit
Layoff

ID: C1_1_060
T: Content 1 slide
template
H1: Layoff

A layoff occurs when there is


no continued work available to
an employee.
A layoff will always result in
allowing benefits to be paid to
a claimant.

Ginger reads:
A layoff occurs when there is no
continued work available to an
employee.

Discharge

Voluntary Quit

Gray background, dark gray


text.

A layoff will always result in


allowing benefits to be paid to a
claimant.

Back to Separations button

TITLE
TEXT

Button

u
ID: C1_1_070
T: Content 1 slide
template
H1: Discharge

A discharge occurs when


continuing work is available,
but an employee is fired and
cannot perform the work.
Discharges may or may not
result in benefits.

Ginger reads:
A discharge occurs when
continuing work is available, but
an employee is fired and cannot
perform the work.

Back to Separations button


TITLE
TEXT

Discharges may or may not result


in benefits.

Button

u
[Unit name]
Version (02/15/16 1:46 PM)

[Company Name] Confidential


Page 3

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

ID: C1_1_080
T: Content 1 slide
template
H1: Voluntary Quit

Voluntary quit occurs when


there is continuing work
available but an employee
chooses not to perform the
work.
A voluntary quit will rarely
result in benefits being paid,
but there are exceptions.

Ginger reads:

TITLE

Voluntary quit occurs when there


is continuing work available but
an employee chooses not to
perform the work.

Back to Separations button

TEXT

Button

A voluntary quit will rarely result


in benefits being paid, but there
are exceptions.

ID: C1_1_090

Audio: For this knowledge check, drag the type of separation to its correct definition.

T: Drag & drop question

Text: Knowledge Check: Drag and Drop

H2: Knowledge check

Programming notes: This table shows correct matches. Mix up the sequence of the tiles when placing them onscreen.
Draggable items (Tiles)

Correct location / category

Feedback to go with Exit Message

Layoff

A separation occurring through a lack of


work

Congratulations! Now you will apply


these separations to real life scenarios.

[Unit name]
Version (02/15/16 1:46 PM)

Discharge

Continuing work is available but the


employee is not allowed to continue in their
position.

Voluntary Quit

Continuing work is available but the


employee chooses not to continue
performing the work.

[Company Name] Confidential


Page 4

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

Feedback:
First

Correct

Incorrect. Try again.

Second

Correct

Incorrect. Links to separation definition page. (exit


message for something general to go with specific
feedback above of if not using specific feedback)

ID: C1_1_100

Knowledge Check

Ginger reads:

T: MC Quiz

Joe Small is separated from


ABC Employer due to a lack
of work. The company
eliminated his position to save
the company money. No
continuing work was
available. What type of
separation occurred?

Knowledge Check

H1: Separations

a) Layoff
b) Discharge
c) Voluntary Quit

Joe Small is separated from ABC


Employer due to a lack of work.
The company eliminated his
position to save the company
money. No continuing work was
available. What type of
separation occurred?
a) Layoff
b) Discharge
c) Voluntary Quit

ID: C1_1_110

Knowledge Check

Ginger reads:

T: MC Quiz

Jim Big is separated from


ABC Employer. The company
asked him to leave after he
fell asleep on the job two
nights in a row. Continuing
work was available and would
have to be performed by
another employee. What type
of separation occurred?

Knowledge Check

H1: Separations
Real-Life Scenarios

Click Submit button to


continue to feedback screen

Click Submit button to


continue to feedback screen

Jim Big is separated from ABC


Employer. The company asked
him to leave after he fell asleep
on the job two nights in a row.
Continuing work was available
and would have to be performed
by another employee. What type
of separation occurred?

a) Layoff
[Unit name]
Version (02/15/16 1:46 PM)

[Company Name] Confidential


Page 5

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

b) Discharge

a) Layoff

c) Voluntary Quit

b) Discharge
c) Voluntary Quit

ID: C1_1_120

Knowledge Check

Ginger reads:

T: MC Quiz

Donna Neutral is separated


from ABC Employer. Her last
day occurred after giving two
weeks notice. She left
because she hours of the job
didnt work with her personal
life anymore, and she wanted
to be home with her kids after
school. What type of
separation occurred?

Knowledge Check

H1: SeparationsReal life Scenarios

a) Layoff
b) Discharge
c) Voluntary Quit

Click Submit button to


continue to feedback screen

Donna Neutral is separated from


ABC Employer. Her last day
occurred after giving two weeks
notice. She left because she
hours of the job didnt work with
her personal life anymore, and
she wanted to be home with her
kids after school. What type of
separation occurred?
a) Layoff
b) Discharge
c) Voluntary Quit

ID: C1_1_130

Feedback

Ginger reads:

T: MC Quiz
Feedback

Correct! Good work. Please


continue the tutorial.

Correct! Good work. Please


continue the tutorial.

Gray slide, dark gray text, and


with a green check mark. See
Multiple Choice Template
Slide above

Next and back buttons.

H1: Separations
real life scenarios

[Unit name]
Version (02/15/16 1:46 PM)

[Company Name] Confidential


Page 6

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

ID: C1_1_140

Feedback

Ginger reads:

T: MC Quiz
Feedback

Good try but not quite.


Please use the Table of
Contents to refer back to the
separations tutorial slide.
Then, try the quiz again.

Good try, but incorrect. Please


use the Table of Contents to refer
back to the separations tutorial
slide. Then, try the quiz again.

Adjudicating an
unemployment insurance
claim will ultimately result in
benefits being allowed or
denied to a claimant. It is
vitally important that an
adjudicator 1) properly
assesses what type of
separation occurred, and 2)
understands when benefits
will be allowed or denied
under the law.

Ginger Reads: Adjudicating an


unemployment insurance claim
will ultimately result in benefits
being allowed or denied to a
claimant. It is vitally important
that an adjudicator 1) properly
assesses what type of separation
occurred, and 2) understands
when benefits will be allowed or
denied under the law.

H1: Separations

ID: C1_1_150
Content 1 slide
template
T: Real Life
Separation
Branching
Scenarios
H1: Separations

Following will be a series of


scenarios for you to evaluate
and to decide whether
benefits will be allowed or
denied.

Gray slide with dark gray text,


and with a red X.

Next and back buttons.

See Multiple Choice Template


Slide above

Gray slide, dark gray text.


Question mark graphic.
TEXT
TITLE

Next and back buttons.

Button

Following will be a series of


scenarios for you to evaluate and
to decide whether benefits will be
allowed or denied.
Click Next to begin.

Click Next to begin.


ID: C1_1_160

Audio: Ginger reading text

Real Life
Separation
Branching
Scenarios

Text: Scenario 1: Both the employer and the claimant


state that there was a lack of work due to a layoff. This
was the result of the employer eliminating a position. Will
benefits be allowed or denied?

H1: Layoff

Options: [Note: bold is the correct option]

T: Dichotomous
question

A: Allow

[Unit name]
Version (02/15/16 1:46 PM)

Each slide will present the


graphic for the type of
separation (see slide 050
above for graphic). The
template has the graphic on
the left and the question on
the right. There will then be a
place to type in allow or
deny benefits. For buttons
see notes to the right.

[Company Name] Confidential


Page 7

Note: Branching scenarios will follow


this flowchart, content-wise.
There will be next, back, and submit
buttons on the page.

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

H2: Knowledge
check

B: Deny
Correct Feedback: Congratulations! You are correct.
A layoff always results in benefits allowed.
Incorrect Feedback: Incorrect. Remember that a layoff
always results in benefits allowed.

ID: C1_1_170

Audio: Ginger reading text

Real Life
Separation
Branching
Scenarios

Text: The claimant states that they were fired for falling
asleep on the job, but it was a one-time incident. The
employer provides evidence (in the form of copies of
written warnings) that the claimant was previously warned
not to fall asleep on the job again or they would be fired.

H1: Layoff
T: Dichotomous
question
H2: Knowledge
check

Options: [Note: bold is the correct option]


A: Allow

Each slide will present the


graphic for the type of
separation (see slide 050
above for graphic). The
template has the graphic on
the left and the question on
the right. There will then be a
place to type in allow or
deny benefits. For buttons
see notes to the right.

Note: Branching scenarios will follow


this flowchart, content-wise.

Each slide will present the


graphic for the type of
separation (see slide 050
above for graphic). The
template has the graphic on
the left and the question on

Note: Branching scenarios will follow


this flowchart, content-wise.

There will be next, back, and submit


buttons on the page.

B: Deny
Correct Feedback: Congratulations! You are correct.
A discharge with previous warnings will be denied
benefits.
Incorrect Feedback: Incorrect. Remember that when
warned regarding certain behavior, a claimant will be
denied benefits because they knew the behavior would
result in termination of employment.

ID: C1_1_180

Audio: Ginger reading text

Real Life
Separation
Branching

Text: The claimant states they quit their job because they
had no other choice. They wanted to stay be home when
their kids returned from school but their current schedule

[Unit name]
Version (02/15/16 1:46 PM)

[Company Name] Confidential


Page 8

There will be next, back, and submit


buttons on the page.
Lesson #: [lesson title
GMoore@WA_Module5Storyboard.doc

Scenarios

would not allow for them to do so.

H1: Layoff

Options: [Note: bold is the correct option]

T: Dichotomous
question

A: Allow

H2: Knowledge
check

the right. There will then be a


place to type in allow or
deny benefits. For buttons
see notes to the right.

B: Deny
Correct Feedback: Congratulations! You are correct.
A voluntary quit when there is no immediate threat to
the claimant for continuing to work does not meet the
conditions to allow benefits.
Incorrect Feedback: Incorrect. Remember that
voluntarily leaving work due to a personal preference
will result in denial of benefits.

ID: C1_1_190
Review Links
Content 1 Screen
H2: Final
knowledge check
review

Good work on those real-life


scenarios. Now, lets review
for the final assessment
question. Please follow the
links to proceed to the slide
youd like to review.

Ginger reads:
Good work on those real-life
scenarios. Now, lets review for
the final assessment question.
Please follow the links to proceed
to the slide youd like to review.
Click next to continue.

Gray slide with dark


gray
Review Button
writing. Similar layout to
below. Review Button

Button links to Separation


Types, Glossary, Branching
Scenarios. Next button.

Review Button

TITLE

Next

ID: C1_1_200

Final Assessment

Ginger reads:

Review Links

Please read the question


below. Type your response
into the space provided. To
check your work, click see
correct response.

Final Assessment

Content 1 Screen
H2: Final
knowledge check

[Unit name]
Version (02/15/16 1:46 PM)

Please read the question below.


Type your response into the
space provided. To check your
work, click see correct
[Company Name] Confidential
Page 9

Gray slide with dark gray


writing. Similar layout to
below.

Buttons: See Correct


Response, Submit

TITLE
R

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

Question: If a claimant is told


by an employer that they can
quit or be fired, what type of
separation occurred? Will this
employee be allowed
benefits?

response.
Question: If a claimant is told by
an employer that they can quit or
be fired, what type of separation
occurred? Will this employee be
allowed benefits?
RESPONSE

ID: C1_1_210
Content 1 Screen
H2: Final
knowledge check
response

Response to question: If a
claimant is told by an
employer that they can quit or
be fired, what type of
separation occurred? Will this
employee be allowed
benefits?
A claimant would be denied
benefits in this scenario. The
choice to quit or be fired is
not an actual choice. At the
time the employer offers
states this choice to an
employer, there is no longer
continuing work available, so
it is considered a discharge.

ID: C1_1_220

Ginger reads:
Response to question: If a
claimant is told by an employer
that they can quit or be fired,
what type of separation
occurred? Will this employee be
allowed benefits?

Next Button.

Button

u
TITLE

A claimant would be denied


benefits in this scenario. The
choice to quit or be fired is not
an actual choice. At the time the
employer offers states this
choice to an employer, there is
no longer continuing work
available, so it is considered a
discharge.

Whether the claimant is


allowed benefits depends on
whether there was a prior
warning for the behavior that
resulted in a discharge. Most
likely benefits will be denied,
but more discharge follow-up
questions will be necessary to
determine eligibility for
benefits.

Whether the claimant is allowed


benefits depends on whether
there was a prior warning for the
behavior that resulted in a
discharge. Most likely benefits
will be denied, but more
discharge follow-up questions will
be necessary to determine
eligibility for benefits.

Congratulations! You have

Ginger reads:

[Unit name]
Version (02/15/16 1:46 PM)

TEXT
Gray background,
dark gray
text.

Question:

Response Space
Submit
See correct Response

Next

Gray background, dark gray

[Company Name] Confidential


Page 10

Complete the course and


Lesson #: [lesson title
GMoore@WA_Module5Storyboard.doc

Master Slide
Screen

completed the training


Adjudicating Unemployment
Insurance Claims.

H2: Course
Completion Slide

[Unit name]
Version (02/15/16 1:46 PM)

Congratulations! You have


completed the training
Adjudicating Unemployment
Insurance Claims.

text similar to Glossary slide.

[Company Name] Confidential


Page 11

back buttons.

Lesson #: [lesson title


GMoore@WA_Module5Storyboard.doc

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