Documente Academic
Documente Profesional
Documente Cultură
Tools in DX200
Platform
CN34042EN33GLN0
Objective
After this module, the student should know:
The SCN troubleshooting tools available in the DX200 platform
How to use QA Logging macro for first phase data collection
CN34042EN33GLN0
Maintenance System
SUPERVISION
SYSTEM
ALARM
SYSTEM
RECOVERY
SYSTEM
FAULT
LOCATING
SYSTEM
CN34042EN33GLN0
ZAB
ZAC
ZAE
ZAH
ZAL
ZAO
ZAP
ZAR
ZAT
CN34042EN33GLN0
CN34042EN33GLN0
A
l
a
r
m
A
l
a
r
m
A
l
a
r
m
A
l
a
r
m
A
l
a
r
m
AHP
5 Alarms
AHO
No alarm
CN34042EN33GLN0
MSS01
**
ALARM
BSU-0
BSU-0
1B001-02
SWITCH
2004-08-06
15:37:51.71
IC2_SS
MSS01
**
ALARM
BSU-0
BSU-0
1B001-02
SWITCH
2004-08-06
15:38:45.22
IC2_SS
**
ALARM
MSS01
BSU-0
BSU
AIF_SS
CN34042EN33GLN0
SWITCH
2004-08-09
11:41:13.07
Alarm Print-Out
ALARM OBJECT
SOURCE COMPUTER
SOURCE SYSTEM
OBJECT COORDINATES
PRINT OUT TYPE
ALARM TYPE
DATE
MSS01
**
ALARM
(0033)
SIGU-0
SIGU-0
2186
1B001-00
SWITCH
2004-08-11
TIME
11:08:45.42
IC9_SX
RECOVERY ACTION
03 0002 00 08 00 00 07 0E 00 00 00 00
ALARM NAME
SUPPLEMENTARY INFORMATION FIELD
ALARM NUMBER
SOURCE PROCESS
CONSECUTIVE NUMBER
ALARM CLASS
CN34042EN33GLN0
Diagnostic MML
CN34042EN33GLN0
MSCi
16:51:28
MSS01
2004-09-09
DIAGNOSTIC REPORT
CLAB-4
1B001-06
PARTIAL DIAGNOSIS
CLAB
DIAGNOSTIC PROGRAM
005F
DIAGNOSIS
3998
10
CN34042EN33GLN0
DATA
Read / write
Logical
Logicalfile
file
Read
Read
Logical files buffer data between a network element and the end-user.
This is a good way to connect multiple users with only one source.
ALL I/O devices are hidden from the application. Therefore, it does not matter
whether they are available or out of line.
11
CN34042EN33GLN0
12
CN34042EN33GLN0
13
CN34042EN33GLN0
SPEECH
235
1
0
1
1
0
0
0
0
0
0
0
1
CLEAR CODE
000H NORMAL END OF THE CALL
005H B-SUBSCRIBER BUSY
00DH CALL TERMINATED BY OPER
015H NORMAL UNSPECIFIED
024H MAX DUR OF CALL EXCEEDED
304H B-LINE OUT OF SERVICE
30AH A ONHOOK DURING SET UP
30BH A ONHOOK DUR_WAIT ANSWER
603H NO RESPONSE FROM CO-PROC
706H CALL INTER REG ANALYSIS
80FH CIRCUIT CONGESTION
812H MAP FAILURE
B13H RADIO IF FAILURE
normal clearing
internal congestion
external congestion
subscriber errors
The first main class 'normal clearing' (000H 3FFH) consists of clear codes which have not been caused by an error in
the exchange or by subscriber error, but which nevertheless leads to clearing of a call or to an interruption in call setup.
The second main class, 'internal congestion' (400H - 7FFH) consists of cases in which a call or call set-up is interrupted
because of an error in the exchange. This group contains clear codes related mainly to file management and to
communication between program blocks and different units of the exchange.
The third main class, 'external congestion' (800H -BFFH) includes all the cases in which a call or call set-up is
interrupted because of an error outside the exchange. This group consists mainly of clear codes related to interexchange signalling.
The fourth main class, 'subscriber error' (C00H - FFFH) includes the cases in which a call or call set-up is interrupted
by a subscriber's error or by a failure in the subscriber's equipment or by faulty subscriber signalling
14
CN34042EN33GLN0
DX 200
MSC KL
2001-10-12
16:00:35
CGR
ECMFAST
187
FAXMO
191
BSC01
310
BSC02
320
CRTS DIR
26
IN
OUT
24 IN
OUT
636 IN
OUT
427 IN
OUT
AVECR
TC(%)
CC
CALLS
ACCEP
26.0
26.0
22.7
22.7
635.0
635.0
426.0
426.0
0.0
0.0
0.0
0.0
0
0
0
0
36
0
108
46
10569
6883
8284
5451
21
0
58
44
9236
6550
7071
5056
16:00:00
0
0
0
0
159
0
98
2
15
0
0
0
60
2
40
4
0
0
50
2
1114
331
1075
389
ERLANGS
0.5
0.0
1.0
0.8
130.3
129.4
97.5
96.5
Circuits in CGR
per direction
avg. available
(WO-EX) circuits
15
CN34042EN33GLN0
MSS01
2004-09-09
17:43:02
REPORTING TIME
: 2004-09-09
REPORT NUMBER
: 000230
TRACED IMSI
: 222039900000020
TRACE REFERENCE
: 00001
OMC ID
TRACE TYPE
START TIME
: 2004-09-09
17:42:46.99
END TIME
: 2004-09-09
17:43:02.15
RECORDING ENTITY
: 39269000080
REPORT REASON
: EVENT
INVOKING EVENT
: SUBS(A)
CALL ID
: 0179H-017AH-4004H-4131H-00DCH-00H-00DCH-00H
CALL START
: 2004-09-09
SIGNALLING COMPLETE
16
: 2004-09-09
17:42:50.98
17:43:02.61
17:42:46.99
STAT STATE
CALL PHASE
: RELEASE
: IDLE
ANSWER
: 2004-09-09
17:42:53.10
CHARGING END
: 2004-09-09
17:43:02.15
PAGING TIME
: 1870
CLEAR PART
: SUB A
: 0010H
SIGNALLING
: MS CC
CN34042EN33GLN0
MGW TRACE
: OK
CALLING NUMBER
: I
392695550020
CALLED NUMBER
: N
2695550018
392695550018
CONNECTED NUMBER
392695550018
: I
ROAMING NUMBER
: N
2698000163
ADDRESS NUMBER
: U
2695550018
IP TRUNK
OBJECT
17
: 0
SUBSCRIBER A (TRACED)
IMSI
: 222039900000020
IMEI
CN34042EN33GLN0
SUBSCRIBER B
222039900000018
: UMTS
UMTS
CGR/BSC/PCM-TSL
MCC/MNC
: 222 /03
222 /03
LAC/CI/CELL BAND
: 00932/00932/
00932/00932/
RNC ID
: 00002
00002
MGW INDEX
: 0
MGW NAME
: MGW2
MGW2
BNC CHAR
: AAL2
AAL2
UPD INDEX/NAME
: 0 /UPD0
0 /UPD0
TDM TERMID
CHANNEL RATE
: FR / HFR1 /
FR / HFR1 /
SPEECH VERSION
: FR3
FR3
PRIORITY
: 3
MS CLASSMARK
: INCLUDED / INCLUDED
: INCLUDED / INCLUDED
END OF REPORT
18
CN34042EN33GLN0
or
TEST ACTIVITY
YCH-MML
START TEST
YCS-MML
TEST CATEGORY 4
19
CN34042EN33GLN0
TE
TEST HUNTING
YC-MML
START TEST
YCS-MML
TEST CATEGORY 4
20
CN34042EN33GLN0
Loop Transmission
Typical problem
X
B3
2M
and solution
X
2M
21
CN34042EN33GLN0
MML LOG
ASWDIR
MMLLOG
MMDIRE
Active
BLCODE
LFILES
20040912.00
20040911.00
20040910.00
20040909.00
22
CN34042EN33GLN0
CN34042EN33GLN0
Service Terminal
I .. .. GENERAL INFORMATION
L ..... EXTENSION HANDLING
O ..... OPERATING SYSTEM COMMANDS
R ..... REMOTE DEBUGGER HANDLING
S ..... SYSTEM MONITORING COMMANDS
T ..... TERMINAL HANDLING
EXTENSIONS:
G ..... COMPUTER LOG HANDLER (DEF)
24
CN34042EN33GLN0
HLR
CM
CM
CCSU
CCSU//
SIGU
SIGU
BSU
BSU
VLR
25
CN34042EN33GLN0
PSTN
QA Logging
First phase data collection macro
26
CN34042EN33GLN0
QA Logging Introduction
When abnormal situation occurs in customer network
Problem reported to NSN
Some obligatory information need to be collected for troubleshooting
27
CN34042EN33GLN0
28
CN34042EN33GLN0
QA Logging Description
QA logging macro is made to execute this first phase data
collection
29
CN34042EN33GLN0
Preliminary actions
Use always latest QAL version available, getting by
send e-mail:
: ccts.qal.support@nsn.com
To
Subject: QAL_UPDATE
30
CN34042EN33GLN0
Execution
Start HIT tools and define device connection, if not exist yet
Open QAL_START.HIT and press start button
31
CN34042EN33GLN0
Execution
Select Problem area to start questioning phase
32
CN34042EN33GLN0
Execution
Select execution mode, single or multi-tasking mode
Select network element for data collection , execution start after devices are
selected
33
CN34042EN33GLN0
Results
Results are collected in case specific directories under execution directory.
There are subdirectories for all NE from where data was collected
Directory format: /QAL_<date>_<time>/
/QAL_<date>_<time>/<element name>/
/QAL_2009-12-02_13-44-27/
QAL_2009-12-02_13-44-27.ZIP
NOTE!
It is mandatory to include QA logging results in every problem case before
its escalated to level 3 in Resolve.
34
CN34042EN33GLN0
Result
QA_LOGGING
creates unique
case specific
directory under
execution
directory. Under
case directory
there are
subdirectories for
all network
elements from
where data was
collected.
35
CN34042EN33GLN0
Appendix
36
CN34042EN33GLN0
MSCi
MSS_880091
2006-05-20
14:28:31 PAGE
SYSTEM
USERNAME
USER
SYSTEM
USER
I/O-DEVICE
MML
SESSION
NUMBER
990095 MSC02
SYSTEM
SYSTEM
SYSTEM
880091 MSC02
880091 MSC02
880091 MSC02
OMU-VTP17
OMU-VTP19
OMU-VTP21
TU
QN
US
00602
00612
00607
COMMAND EXECUTED
37
CN34042EN33GLN0
38
OBJ SYSTEM
IND NAME
UNIT DEVICE/
NAME LOGICAL
FILE
1 MSS_880091 OMU
2 MSS_880091 OMU
3 MSS_880091 OMU
CN34042EN33GLN0
LPT-1
VDU-5
VTP-19
Start diagnostics
Change Computer Unit state to TE-EX
ZUSC:SIGU,2:TE;
Then start diagnostics
ZUDU:SIGU,2;
39
CN34042EN33GLN0
Diagnostics output
Press enter several times to get partial and total diagnostics report on your screen
MSCi
MSS_880091
2006-01-26 11:55:33
DIAGNOSTIC REPORT
SIGU-2
1B002-00
PARTIAL DIAGNOSIS
TOTAL
DIAGNOSTIC PROGRAM 0000
DIAGNOSIS
3999
3999 TOTAL DIAGNOSIS EXECUTED - UNIT OK
END OF REPORT
If you didnt connect the logical file to your VTP/VDU then you can always check
diagnostics result from history (see next page)
40
CN34042EN33GLN0
Diagnostics history
ZUDH:SIGU,2::;
MSCi
MSS_880091
2006-01-26 11:35:43
MSS_880091
2006-01-26 10:42:40
DIAGNOSTIC REPORT
SIGU-2
PARTIAL DIAGNOSIS
TOTAL
DIAGNOSTIC PROGRAM 0000
DIAGNOSIS
3999
3999 TOTAL DIAGNOSIS EXECUTED - UNIT OK
END OF REPORT
41
CN34042EN33GLN0
: 2006-01-26
:
:
: 1280
: 0011H
16:11:08.21
STAT STATE
CLEAR CODE
CLEAR INFO
CLEAR PART
SIGNALLING
:
:
:
:
:
IDLE
0005H
AIF_SS 0003H 0B2FH
SUB B
MS CC
Additional
information fields
42
CN34042EN33GLN0
CN34042EN33GLN0
MSS04
2008-05-20
15:05:45
:
:
:
:
:
:
:
:
:
:
ORIGINAL
0004H-0000000BH-4004H-4131H-0003H-00H-4131H-0005H-00H
2008-05-20
2008-05-20
2008-05-20
....-..-..
2008-05-20
TARGET
CALL TYPE
CALL PHASE
STAT STATE
D5C8
:
:
:
:
MSC
/SCALLF
INTERNAL
CONVERSATION
AB SEIZED
BSU -001
CALLING NUMBER
CALLED NUMBER
OUTPULSED NUMBER
CONNECTED NUMBER
FORWARDED TO
ROAMING NUMBER
ADDRESS NUMBER
OBJECT
TRACING REF/TYPE
IMSI
IMEI
RADIO SYSTEM
CGR/PCM-TSL/STATE
BICC CIRCUIT
NET
SPC
CIC
MGW
BNC CHAR
TDMTERMID
TERMID
44
15:05:24
15:05:28
15:05:29
..:..:..
15:05:29
:
:
:
:
:
:
:
I
I
I
I
8622301000006
8612301000104
8612301000104
8612301000104
N
U
42300100006
12301000104
SUBSCRIBER A
:
/
: 460200000000006
:
: GSM
: 00531/2048-04/R
SUBSCRIBER B
00001/ALL EVENTS
460100000000104
GSM
00531/2048-05/R
:
:
:
: VMGW31
: TDM
: 00001-04
:
CN34042EN33GLN0
VMGW31
TDM
00001-05
: BSU /00001
: 460 /30
: 00003/00300/00301
:
: BTS301
/00000
:
: G711 A
: FR /FR /FR
: FR1
:
:
:
/ORDINARY
: 3
:
:
:
:
: NO
:
:
:
:
:
:
:
-
4131H/0134H/0003H/00H
/
/
/
/
/
/
4131H/0132H/002EH/00H
4131H/0132H/002FH/00H
4131H/0136H/0005H/00H
/
/
/
/
/
/
/
/
/
COMMAND EXECUTED
45
CN34042EN33GLN0
BSU /00001
460 /30
00003/00300/00301
BTS301
G711 A
FRP /FR
FR1
/00000
/FR
/ORDINARY
3
NO
01170 ms
/
0005
-
46
CN34042EN33GLN0
CALLING NUMBER
CALLED NUMBER
OUT PULSED NUMBER
CONNECTED NUMBER
ROAMING NUMBER
ADDRESS NUMBER
BIWF ADDRESS A
:
:
:
:
:
:
:
I
N
8612301000104
1022301000006
U 1022301000006
8632300300
DESTINATION: 14
SUBDEST
38
ROUTE
2100
OBJECT
IMSI
IMEI
RADIO SYSTEM
CGR/BSC/PCM-TSL
MCC/MNC
LAC/CI/CELL BAND
MGW INDEX
MGW NAME
BNC CHAR
TDM TERMID
NORMAL CTX ID
USED CODEC
CHANNEL RATE
SPEECH VERSION
PRIORITY
MS CLASSMARK
CTM TT CAPABILITY
RESULT
0874H
SUBSCRIBER A
: 460100000000104
:
: GSM
: 0531/0003/2048-08
: 460 /30
: 00300/00301/
: 0
: VMGW31
: TDM
: 1-8
: 524694
: G711 A
: FRP / FR
/ FR
: FR1
:
: 3
DUAL BAND
: NO
END OF REPORT
47
CN34042EN33GLN0
SUBSCRIBER B
/
/
/
/
Test calls
Test calls are done for two purposes:
test analysis - to test defined analyses
test hunting - to force-route a call on a certain circuit that is
put in
the TE state.
Test calls
Test analyses
48
CN34042EN33GLN0
A) Test analysis
definition
B) Test hunting
C) Test analysis and
Yes
Normal trunk
Test Hunting
1
Test
Test phone or
Normal traffic
origin
Test trunk
matched
No
Normal trunk
5
Test phone
Exchange
Test mobile
Normal cell
CN34042EN33GLN0
Test mobile or
not test
mobile
Test cell
Normal cell
Own MSC
Message Monitoring
1)
2)
3)
ZOQA:W,C=3215
4)
ZOQ:70
CCSU
BSU
3
1
3215
50
3215
4
CN34042EN33GLN0
CM
Analysis tree
MONITORING TIME: 2004-03-28
Analysed digits
11:22:27.74
TMR
TON
TMR
not_exist
not_allowed
unknown
reserved
unknown_numb
international
national
net_specific
subscriber
abbreviated
dedicated_pad
not_exist
not_allowed
unknown
reserved
unknown_plan
isdn_teleph
data
telex
nation_stand
private
51
0
1
2
3
4
5
6
7
8
9
A
CN34042EN33GLN0
0
1
2
3
4
5
6
7
8
9
255
10
khz3_1_c
kb64_pre_c
64 kbit/s preferred
kb1920_unres_c
kb1536_unres_c
speech_c
kb384_unres_c
kb2_64_unres_c
sv_1_sv_2_c
sv_2_sv_1_c
Speech
speech (service 2)